DAZN: Stream Live Sports Negative Reviews

DAZN: Stream Live Sports App Complaints & User Negative Comments 2024

DAZN: Stream Live Sports app received 220 complaints, negative comments and reviews by users. Have you ever had a bad experience using DAZN: Stream Live Sports? Can you share your negative thoughts about dazn: stream live sports?

DAZN: Stream Live Sports for Negative User Reviews

✓ TERRIBLEI’ve been a customer of DAZN for quite some time and while it’s crappy streaming it is cheap so I stayed. However I am trying to watch Gabriel rosado vs Jaime munguia tonight so I decided to buy a monthly subscription. I used my bank card through Apple Pay and it took my money but won’t let me view literally anything I can’t even get past the screen where it makes you pay. Now when I hit pay again it says my subscription won’t start until next month because I already have one? But when I talk to DAZN live chat they say my account hasn’t been active for over a year and told me to take it up with Apple which I did and they confirmed the payment was made. I’m honestly confused but DAZN customer service made literally no effort to let me gain access to my account so I got robbed by a millionaire company for $20 but I am taking it on the chin and i simply will not use DAZN again.Mkkd hVersion: 2.5.9

✓ SCAMMERSSigned up through my TV app and have realised they have been taking £9.99 from us each month. When disputed they said we’d opted in for a yearly subscription. When we said we weren’t made aware of this and showed pictures of our sign up journey on the app they said refer to the Ts and Cs. When we responded and asked where the Ts and Cs were at the time of purchase (as per UK law), they couldn’t answer. The sign up mentioned no monthly opt in and didn’t even refer to checking Ts and Cs. We even have a Google Play receipt to say we are renewed monthly and won’t be charged if we cancel before. Have reported to bank and UK Trading Standards who said they’ve had lots of similar complaints and it sounds like they might finally be held accountable. DAZN, watch your backs!.AmyC1990_Version: 2.21.0

✓ Synchronicity issues with Apple???I specifically subscribed to this service so I could watch the last Canelo fight. I purchased through the Apple store. They charged my credit card but I never was able to access the content. Every time I signed in, it recognize me as having an account but wanted me to pay again. I contacted their customer service through a chat. I was told that they have Synchronicity problems with Apple and it would take hours or days until I could access the content. Flat out told me that I would be unable to watch the fight. This is unheard of. When you buy an app you expect to access content immediately. If they have synchronicity issues with Apple they should disclose this to potential customers. They should also disclose that if you buy through Apple you won’t be able to access content immediately. I don’t know if this is all true or just an excuse. Basically, DAZN’s agent put all the blame on Apple. DAZN sold and charged me for a service they never provided. Unlike them, Apple was professional and reimbursed me..ProtectConsumersVersion: 2.4.11

✓ TerribleWorst streaming platform I’ve ever paid money for. Restricted to 5 devices and very difficult to unregistered and reregister devices. Website claims you can watch on two devices at once but I have found the platform doesn’t let the second device actually watch anything. No option to watch live games from beginning only watch live. Which was a standard feature of NFL game pass for years and very handy if you missed the start of a game and want to watch from beginning. Very unhappy. I’d rather pay $100 more per year and get the old nfl gamepass than this trash.GhgdgjvghggggggVersion: 2.8.21

✓ DO NOT RECOMMENDAlways crashes near the end of a game. Just crashed in the last minutes of the Super Bowl. Terrible.TbkmbVersion: 2.20.0

✓ You will be forced to continue paying even after you cancel.Awful company. Even if you can look past the poor app/website design, barebones selection of sports available, poor quality, buffering, extortionate price, and unskippable ads for itself, it’s hard to fathom why DAZN goes to such lengths to make the cancellation process so bad. Not only can you NOT simply click a button to cancel your subscription (you have to do it via a chat that takes several minutes to load, AND then you wait in a queue), but YOU ALSO HAVE TO PAY A PORTION THE MONTH FOLLOWING YOUR CURRENT BILLING PERIOD. You are FORCED to continue paying unless you cancel 30 days before your billing period ends. Perhaps this is in the fine print somewhere when you sign up, but that doesn’t change the fact that it is pathetically anti-consumer, greedy, evil business practises for a company that isn’t even capable of providing a half decent product..DooblybooblyVersion: 2.10.2

✓ Terrible app and serviceThis is the worst streaming app I’ve ever used. I wish they didn’t have the NFL rights in Canada. Upped their price even after losing PL rights. Every time you click into a stream, you have to watch a 30 second ad because the subscription price apparently isn’t enough - even when it is halfway through the game or the last second of the game, you have to watch an ad. The number of plays I’ve missed because I’m watching on my phone and the stream cuts out or because I watch a video on twitter is crazy. It happens on firestick and apple tv, too - stream just stops and I have to click back into the game. And every time you watch a 30 second ad, too. Tried using their Help chat, and the guy just tells me to restart the app or uninstall and reinstall. Then there’s the issue of too many devices. Only five devices allowed and it will double count a device each time you login on it. So get your computer back out to go delete your iPhone that was double counted. And my WiFi is not the issue for the stream stopping. It just stops. I have 1.5 GB WiFi, and it will just stop. Everything else that I stream and every device works. I’ll even find another stream of the games online, and it works fine. Fed up with this service. It used to be so good and always reliable. Just disgusting what they charge and the service that’s provided..PatrickNealVersion: 2.12.0

✓ Loss of EPLHow are you going to lose the EPL and start charging even more for your subscription!? Ridiculous..SuejdjfjjxjfjVersion: 2.7.0

✓ Content below average and ads?I’m finally going to be canceling this service. It’s a shame that they used to have better content and no ads, but now I have to pay for less content and 30 seconds of ads when I click on something. The greed is unreal..Paul-KitchenerVersion: 2.8.16

✓ NFL GamePassI’ve subscribed to the previous, stand alone NFL GamePass Europe for nearly a decade. At the beginning it was clunky and the ad breaks were just filled with a screensaver and annoying background music. As the years went on, it evolved and things were refined to become smooth, adverts were allowed to run as though you watched in the USA, which added to the NFL experience we all look for. When the games were over all the adverts were edited out so you could watch a game in full advert free. It was a fantastic app. DAZN have now taken over and it’s like stepping into the past. That early, clunky, screensaver filled experience is back much to my and everyone else’s disappointment and at a higher price! Deeply disappointed with it. I only hope this venture is short lived and the stand alone app returns because the DAZN experience is abysmal..DJW2090Version: 2.8.23

✓ Crooks!!!After cancelling with the 30 day trial rhey are still charging my credit card!! I even chatted with s rep and assured me they were not going to charge me. Liars!!!.TamTam Bam BamVersion: 2.4.11

✓ TerribleQuality of playback of games compared to nfl game pass has been terrible, customer service to resolve the issue also terrible compared to game pass, these guys deserve negative 2 stars at least, I can’t even cancel my subscription through my account due to an ‘error’ Couldn’t be worse if you tried. Just watch games on untuned now, it’s way less hassle.DAZN is rubbishVersion: 2.8.5

✓ Too hard to cancel subscriptionMake it easier guys.Bradc$Version: 2.25.0

✓ Pay per viewBought Davis vs Garcia ppv and app won’t let me watch it.Huss 66642Version: 2.7.17

✓ DO NOT SUBSCRIBEDo not subscribe unless you want to subscribe forever as they do not allow you to cancel your subscription. Their website and app directs you where to go but you are told you can’t do it through the app and to click here to find out how. You are then directed to their website which has no further info on actually being able to cancel. You can try and contact their customer service team who just also say they can’t do it. So you can’t do it through the app, through the web browser or through their customer services team. No number to call or email, absolutely disgusting service!.LucyAR91Version: 2.14.0

✓ AdsEvent though you pay $30 a month you’re forced to sit through pre roll ads. Don’t pay for this service if you can find something better. Not hard to find free sports online.Hduhduhdu1122Version: 2.10.2

✓ DownhillIncreased prices and reduced what I like to see. Good value? Not.SuperinvisiblemanVersion: 2.6.7

✓ Appalling disgusting app and customer service.!!!So I asked for a refund as I was genuinely mis-led. I got told I would be getting refund. A few hours later I get an email saying they have cancelled my account and would not be taking any further payments. I mean how good of them 🙄 now they have blocked my email address and blocked me from live chat. All because I asked for a refund which I am perfectly entitled to as I cancelled my account on the same day I created my account with dazn. Please stay away from this app, there is so much better streaming services out there. I will not be letting this go, I will take legal action if required.!!.Stevie1983.,Version: 2.5.11

✓ Great content, awful organizationIt is great that DAZN offers so much premium boxing content. Good announcers, great to see so much overseas action. But try to find something on the app? “Full card replays” are buried and impossible to find, and then suddenly disappear. Yes, the individual fights are available but spoiler alert—if you see the length of time of the fight, you know whether KO or not, distance fight, takes much drama out. Also, does not tell you date of fight, what card it was on, and just randomly placed in the replays section. Again, great programming no complaints, but is there even someone working on app design? Unclear, it is a giant cluttered mess, inconsistent and really not user friendly. I won’t cancel because of the content, but really frustrating to have such shoddy workmanship on the app..CrewtVersion: 2.7.6

✓ Good idea, dubious executionFirstly, the quality of coverage is fine for the price point. However, the app itself is diminishing my enjoyment. It’s littered with bugs, casting is hit-and-miss and the usability is, at best, poorly considered. For example, when casting the ‘Now Playing’ window is really small and skipping between fights took me back to the days of using a VCR to fast forward and rewind. Except with more buffering. I don’t get the feeling that DAZN have considered the audience who won’t watch live too. For fights in the Americas and Asia Pacific region, they’re naturally not going to be friendly to European time zones. Meaning, there’ll be a bunch of people who will want to watch the next day. While subscriptions are at this price point I’ll persist, but any significant increases and I’ll be cancelling until the UX of the app is on par with other established streaming services..Nath RheadVersion: 2.4.37

✓ NFL Ground Renewal charges without consentI was an NFL ground pass subscriber last season expiring in September 2023. NFL app sent an email to me early August 2023 announcing a new partnership with DAZN that went to my junk folder explaining that you can access or cancel from DAZN app instead. The access did not work for me to cancel and was charged without giving me the opportunity to cancel . They assumed the same password and email will work without any issues - assumption wrong or on purpose. I have tried to contact DAZN by email and phone last week without response. Terrible customer experience..RPD2019Version: 2.8.10

✓ It’s 2023, why is there still issues with streams?I don’t normally write reviews but recently the DAZN app has really started to develop streaming problems that are beyond annoying so I have to tell you about it. Firstly they play ads now before any stream starts, regardless of when you join the stream. Streams continually drop out ( yes I have a good internet connection, yes my app is up to date, yes my iPhone is on the latest iOS) then you have to re-watch 30 seconds of ads to get back to the stream. I’m currently watching the Chelsea vs Newcastle game and they didn’t re-start the stream until the 52nd minute??? I pay nearly $30 a month for this. Pathetic really..Sleety19Version: 2.13.2

✓ Poor experienceThe app is buggy. Too often I start a game and in the middle of it it resets to the beginning. And there is no way to fast it forward to where it was. Generally speaking there is something really off with the playback of content. It is frustrating because it is rara that I can see an entire event without having to reopen the app or do something to fixing it. On the iPad it is also very hard to use a second screen because the app will force a full screen mode as soon as you plug-in the second screen. And that would be fine until you realize that this set up will automatically turn off the screen after minutes. What you have to do is to move the app to the second screen and show it in full screen. I could continue for hours to report on multiple glitches..GaryfedeVersion: 2.8.16

✓ DisappointingI paid a lot of money for the NFL Game Pass. While I can access the NFL daily shows no problem but, I cant get access to the games from last season or archives. Troubleshooting and customer service were not helpful eg restarting app and testing internet speed. I hope I’ll get to see all of this season’s games . Please fix this , I should be able to see 100% of the material not part of it..Mister RCVersion: 2.8.7

✓ Waste of MoneyNo hidden fees then 5 minutes later asks me to pay for NFL GamePass. Why am I paying for DAZN to then just pay for NFL. Also your servers mustn’t be too good if it’s consistent buffering and change of quality every 5 minutes. Also it crashes multiple times and does not pick up from where you left on the game. So you have to refresh and locate the section of gameplay where you crashed. If you are looking to get this for NFL and are outside of the USA then I would suggest you don’t even waste your money.Nysone75Version: 2.8.16

✓ Worst app ever, wouldn’t even rate it one starApp is horrible, apparently so horrible and has so many issues they have to update it every week, vision quality is extremely poor - one second it’s clear and the next so blurry it’s not watchable and it’s been like this since the beginning, customer service is more like no service, all there is is an online chat and they’re so rude, unprofessional and unhelpful there’s no point in engaging with them plus there is no other way to contact them. NFL Game pass being included within DAZN, worst move ever…..Unmasked83Version: 2.12.0

✓ Garcia vs tankPurchased fight but keeps saying restore event. Won’t let me load stream or even open it up thanks for ripping me off. Dazn are just bs scammers don’t purchase.DzarhVersion: 2.7.17

✓ BAD CUSTOMER SERVICE, STEALING YOUR MONEYI would give 0 star if I can, I bought the service of NFL Game Day pass while I was visiting other country, after the visit I came back to US, surprisingly I can’t even log into my account to cancel the service because the LOGIN EVEN is geo blocked. I was charge me again for another month of service as I couldn’t login to cancel. Their customer call service number I couldn’t find anywhere, finally had to do online chat with a guy somewhere in another country with poor english, he kept saying I used the service so I won’t he the refund, btw, they charged me on 22nd night and I was chatting with the guy on 23rd. After spending a lot of time to explain, the guy didn’t refund so I asked to connect with the supervisor, and the guy said I will be contacted by email by his manager, it’s been week now and no emails….Jagga-seekerVersion: 2.9.1

✓ Way Overpriced!I am a huge fight fan and have been a subscriber since the app first started. When I first started with DAZN, I payed a yearly cost and was able to view every fight they offered. They recently doubled the cost (actually more than double) and you still have to pay a PPV cost for the big fights. Definitely not worth it anymore. I thought they were charging for the PPV so that they could keep the cost the same but I was wrong. Business model was great at first but doesn’t make sense anymore especially in a market where people are getting rid of all of their unnecessary subscriptions. Then if I order PPV through the app, I can’t watch on multiple TVs. When I buy fights, I usually have people over so I have it on in my living room and on the patio. I end up getting the PPV through my cable provider instead. I just let my year finish out and canceled my subscription..Mobile WizVersion: 2.7.18

✓ RipoffLogged and entered card details to watch Joshua Pulev. What do you know its not on. A chatbot available to “help” total ripoff. Oh yeah just found out Ive been charged for the past 6 months without having full access!!! Wrote a complaint noone has come back to me yet. My apple subscription was ended 21 Dec since then I found they regularly take payment each month. Trying to open DAZN eg to pay( haha) it shows Im a new user and when I try to pay it comes with an error. DAZN, please get back to me ? Please act professionally like an up and coming supposed serious network and not like a 3rd world anonymous cheating developers!!!.Katsko81Version: 2.6.6

✓ Gamepass quality below averageNot sure why gamepass went to DAZN but it’s been poor quality, playback issues, just poor layout / setup. Need some decent improvements..Master dssVersion: 2.10.1

✓ Don’t botherDo not buy this app! It is terrible, I have a different problem with it every week, they do not provide all of the features they say are available and when you watch it the screen is obscured by random numbers and letters.RLAU4444Version: 2.14.0

✓ Sooooo badThis is such an awful service. Even if it was reasonably priced, it’s without a doubt one of the worst streaming platforms I’ve ever seen. HOWEVER, it’s not reasonably priced. This is the most expensive streaming service on the market, but provide the worst quality streams. Streams always crash, always. Ads with bad sound quality play over streams so you miss important content. This is without a doubt the worst money I’ve ever spent. I hope this company fails so hard so that something else can emerge..CaptnKicknAceVersion: 2.16.0

✓ Top 5 worst Apps everThe NFL selling the Canadian rights to a company that constantly buffers and lags is a joke. This app is awful and the worst part there are no other options. The NFL will lose a lot of support north of the border because of this mess..GoldmembVersion: 2.0.7

✓ Worst customer serviceI bought the Bundle a special they were having Get the subscription plus PPV to watch Tank and Ryan Garcia fight almost $100 and was not able to watch it on DAZN!!!!! I was one of the customers affected due to high demand it affected the ability to watch the fight. My account was never given access to watch even though I bought the bundle to watch it . Only reason why I signed up . It’s been almost two weeks since the fight. I’ve tried reaching customer support but they have no phone number to call directly everything is over email. I was told someone will reach out to me in 24 hours and no one has reached still till this day so I can get a refund. I’ve sent numerous emails since then and still no response. $100 lost..Gordo489Version: 2.7.18

✓ Netflix 4K near flawless - DAZN 720p flawed.Apparent frame drops and what appears to be compression related artifact-ing. The price and portability is great though, still good value but much room for improvement. Fingers crossed!.Swanb@llVersion: 2.3.7

✓ Terrible. A massive step backwards for NFL GamepassI never write reviews but this App atrocious. Please let us use NFL Gamepass International again instead. You can’t start a live stream from the beginning of an event. This is crucial with international time zones. Every half decent streaming app has this capability. Even if you rewind the event backwards without seeing the score, it shows all the notable event markers on the timeline anyway and then it will randomly switch you back to live action or the end of the game without intervention. The streaming quality is really sub-par despite fast internet speeds and that’s when it’s not randomly watermarking the screen with bizarre codes. Contacting support says “they’re working on it”. A quick Google search will show you these very same complaints have been ongoing for 5 years+. At least it's brutally expensive for far less features and content than what NFL Gamepass International supplied. A huge step backwards for watching NFL in Australia..MatthewpayneVersion: 2.8.25

✓ Davis Vs GarciaPurchased it and it won’t open 🤦🏾‍♂️.Ezekiel_312Version: 2.7.17

✓ Ads??Why am i seeing ads this year on my app? Before every program. I can’t switch between shows without a minute’s of ads!!! I am paying for this service so get rid of it. Or charge me more but get rid of the two intro ads..SNK1980838902Version: 2.8.17

✓ NFLCan’t get games to play in my TV nfl app was way better.BehhrbrnVersion: 2.8.14

✓ Step backwards for NFL game passCan’t think of anything the new game pass does that’s better but plenty that’s worse. Why no proper American ads during live games sometimes? Why not cut ads out of on demand? Why default to 5 min highlights that you need to toggle out of to watch a full game before you see a spoiler. Chrome cast on demand is a nightmare. I don’t have time to sit through 1 hour total of ads but when you try to skip forward (there’s no 30 sec forward button) it either crashes chrome cast or in one case it skipped to the end of the game showing final score, ruined it. Can you even download to watch offline? they’ve taken something that worked fine and made it worse..ExhumingMcCarthyVersion: 2.8.20

✓ Paying a lot more for an inferior productI have been using NFL game pass for many years now and have been able to stream games on my ipad where ever I have been travelling to. I get that the format may take a little while to get used to but I had to pay almost $100 AUS more for my annual subscription using DANZ, cant watch it in France where I am travelling for a few weeks because it is geo-blocked and am experiencing many of the performance issues identified by the numerous others who have given this new service poor reviews. Hopefully for the money they paid to the NFL and to avoid losing a loyal customer base the developers will carefully read feedback and try and improve what was a great product sold at a previously reasonable price. Thx..Aussie Digger 123Version: 2.8.21

✓ Absolute disgrace for NFLAs with everyone else, I’m furious we’ve had to switch to DAZN for NFL gamepass as they have ruined the watching experience. Main issues: 1. The 40 minute condensed versions so far are all at least 50 minutes with unnecessary replays early on and key plays missed entirely later in the game, also bizarrely they often ruin big plays by showing their highlights before they show the live play 2. You have to select the game type while the highlights are playing spoiling the result of the first drive, inexplicably you can also see the stats for the entire game so spoils the result 3. All the adverts are included in the full game replay - the reason we pay £150 is to avoid adverts 4. The 10s skip back and forward buttons are now 30s - this is far less useful when skipping from play to play 5. No download option for the 40 minute replay As a bare minimum all DAZN had to do was replicate the Gamepass viewing experience (which still wasn’t perfect) but they’ve instead ruined the viewing experience, hopefully with the weight of feedback this is fixed ASAP before week 2.Qwertyuiopo;Version: 2.8.18

✓ Do not download!!! This is a scam!As an enthusiast of boxing, I had high expectations for the DAZN app, particularly given its promise of providing seamless access to my preferred sport, including high-profile fights. Regrettably, my experience has fallen short of these assurances. On two separate occasions, despite purchasing pay-per-view access to specific bouts, I was unable to view the content I paid for. Furthermore, the lack of a direct customer service line and the unresponsiveness to email inquiries only compounded my frustration. This situation has left me feeling disregarded as a customer, without recourse for a refund or even a basic acknowledgment of the issue. I would advise caution before investing in pay-per-view events through this platform, as my experience suggests a disconnect between the service promised and the service delivered..Lamont BarberVersion: 2.21.0

✓ DAZN NFL GamepassAbsolute rip off! Not worth it. They charge you the same amount as gamepass always did to use except the gamepass app was always free. DAZN now wants an extra $21 a month to use the completely incapable app that has been designed by a bunch of grade schoolers. Trying to catch up on your teams games is painful and almost always unavailable. The games also skip to the end if you start a game late and don’t watch live. Very frustrating all around. I won’t be back.Lachy2222Version: 2.18.0

✓ Missing so muchI’m concerned that this platform is unwatchable. It is inconsistent and glitchy. But what’s worse is what you’ve done to the product. Where are the ‘40’ minute games? Your highlights are garbage, and the editing appears lazy and uninterested. The least you could do is cut out the commercial time on replays. Pure uncaring laziness. People who watch NFL really care about NFL. I would hope you could take that into consideration when representing game pass. Fingers crossed you get the message.EjmackVersion: 2.8.14

✓ Very poor downgraded experienceIf you’re going to transition your loyal customers across to a completely different platform, you should: a) Give them an equivalent experience or charge them less money b) Let them opt in and not send their credit card info to a third party they don’t know about, when they don’t even have accounts with that party. Part B makes my blood boil but let’s focus on part A. The experience is worse because you can’t tune into a game in progress and watch from the start. This is such a fundamental requirement it beggars belief we don’t have it. Want to watch a game without commercials as you could in the past? Now you can’t. Want to stop a game and come back to it later and resume from the same place? Now you can’t. Would you like to download and watch offline like you have for years? Now you cant. If they addressed all of these points above it would be a lot better. I have to say that in week 1 I had no buffering or quality loss so that was good. This is really on the NFL. I had DAZN in Canada and nothing has changed, it has been substandard and barely fit for purpose for years. The NFL should (and I bet they do) know this but they decided to f us all anyway. I hope they end up having to retrace their steps..Crap_landing_daveVersion: 2.8.18

✓ Sundays just went from great to garbageThis is the worst for Canadians, the picture is not good and it keeps buffering. It sucks how it's not compatible with basically anything. Wouldn't pay money for this..Shayner01Version: 2.0.7

✓ Bring back old GamePassDon’t know where to start here. Pay premium money for an appalling product? Ye let’s start there DAZN charging an absolute premium for a an app hosting NFL gamepass so why is it so bad? - Poorly executed UX/UI. Menu structure, navigation and experience are terrible. Games not categorised and what I could describe as a budget interface - Poor steaming quality. Just watched a full game, and probably had less than 5 mins of game time in what you would describe as acceptable quality. Blurred picture, interruptions, buffering you name it. No issues on this TV/-Connection with any other apps. You can rate the quality if the stream to “improve” the service though would think they stopped monitoring that inbox long ago on their way to retire in the Bahamas - Content differs. Where is the game in 40 just to begin with. Paying top dollars for less content than last year. - NFL experience has disappeared during breaks in play. For this living outside of US, this is a huge part of the game. Even the repetitive ads on ESPN Australia are more enjoyable than this The comms prior to launch indicated this is an established premium app, so far it’s just a I’ll fitting and looking Sears suit being passed off as an Armani.KlarpVersion: 2.8.14

✓ Would give zero if I couldMy GamePass subscription was moved to DAZN this year. I will usually download the games and watch while offline but DAZN doesn’t have this feature. Seriously, in this day and age, how do you not have download features?? Also, if I get to the game late and press play during a live game, it opens up where the game is at that point, so you see the scores and everything. Umm hello? Start from the beginning? Seriously very bad. Have already cancelled my subscription next year. Beyond disappointing in my opinion. Don’t bother with this app..AmboNadsVersion: 2.8.13

✓ NFL Game Pass on DAZNThis is just a terrible app with worse customer support. The games constantly cut out and return to the start. Then, sometimes when you are watching a game, it will just stop and tell you it is no longer available. Then you have to wait for another version to upload which takes hours. If you want to watch your game, you basically cannot do it in the same day as the recording doesn’t load until many hours after the game ends. It really is a disappointing cheap attitude by both the NFL and DAZN. In this day and age, it should be simple to stream games and when you pay a lot for the privilege like I did, it becomes infuriating. They also refuse any form of compensation. For example, they didn’t include the overtime portion of a recent game and simply said ‘sorry’. What’s the point of not including the whole game? Really bad.Badgerbacker ukVersion: 2.10.1

✓ The WORST THING THATS HAPPENED TO NFL GAMEPASSThis app is useless for the NFL fan experience. I’ve been a game pass user for the last 10-plus years and this is the worst it’s been. When watching the full-length games on catch-up, I have zero interest in watching the ads and halftime shows. Just take out the adverts and do it like it’s been done for the last decade plus. Why when you click to view games it automatically defaults to the highlight package, Can’t you just put the 3 viewing options on the screen and let us decide what we want to watch? When watching the games live please just stream it as if we have tapped into the NBC, CBS etc. streams. Also, why does the NFL network tab only have the live feed of the channel? There’s no obvious way to catch up on Total Access and the other network shows. One area where DAZN has been better than a game pass is the ability to continue watching where you left off within the same device or when moving to others. I like this feature a lot. These are simple fixes that will totally change the view's experience. This needs fixing or I’ll just go and subscribe with Sky next season. NFL take notice and look after your growing markets..Craig_englandVersion: 2.8.18

✓ They have ruined NFL gamesThe transfer from Gamepass to DAZN is a disaster. The features that make gamepass a great NFL is the opposite here if you are wanting to watch it other than live. - the game screen defaults to highlights so you have press pause quickly to not ruin the game and then select ‘full game’ or in 40 - the same screen also has all the play by play showing on the right panel ! Why !?! So you have to cover with your hand before maximising the game screen if you don’t want to know what happens in the first 2 series. - you can’t download and watch. So useless if you want to watch whilst commuting (WI-FI/Mobile is usually rubbish on trains etc). Again this is critical if you can’t watch it live (e.g live abroad like I do in the UK !) Seriously thinking about ditching it and making this my last subscription year to NFL. I’ll really disappointed that the marketing machine that is the NFL takes their paying fans for granted. This is all from the latest update which was just before the start of the season !.PC9542Version: 2.8.18

✓ Worst product of all timeMy NFL gamepass subscription renewed with DAZN without my consent. I didn’t realise I had to opt out as I didn’t think they could share my credit card details with a third party? I was then charged the FULL amount immediately whereas before I was on monthly instalments. After being charged I download the app and try and sign in. I keep getting the message that the app doesn’t WORK IN YOUR CURRENT LOCATION? Lol I paid for it with my credit card from the United Arab Emirates (I live in Dubai) where gamepass worked fine last year. So not only was I fully charged the app in unavailable. I have written 3 emails and called up three times and never got a response. This is why the NFL should be ashamed of themselves. I will never purchase another pedi t from them. DO NOT GET DAZN EVER ABSOLUTELY THE WORST PRODUCT EVER!!!!.DAZN IS THE ABSOLUTE WORSTVersion: 2.8.13

✓ Free money giveaway 🤣I swear this app drew my last straw paid to stream the upcoming super fight of the year just for it to not work at all absolutely ridiculous like id want to watch it after when its being stream on other platforms under highlights dont wast your time honestly oh nz based bruhh.ShhhkotaVersion: 2.7.17

✓ AwfulThis app used to be great years ago when it first came out. However, quality has gone completely downhill while price has gone up. There are way too many ads and it often takes 30+minutes just to load one game because the app keeps crashing. It’s just not worth the price anymore..UltrafunhappytimeVersion: 2.13.2

✓ Not good enoughAppalling to see such a poor offering from the NFL.TrumpisaWankerVersion: 2.8.4

✓ A real shame NFLGame Pass used to be great until the switch to DAZN. Now it’s constant stream buffering issues, sound is often out and at times can have none at all. Constant DAZN adverts throughout the broadcast despite the fact we were promised before the season started that we would see all US commercials. That is not the case! If you watch the app on TV there is a watermark that appears on the screen every 5 minutes which is completely annoying. There are so many passionate NFL fans in Australia that to put up with this terrible service is a complete and utter embarrassment for the NFL’s loyal international audience. We pay exorbitant fees for something that is so broken. Please fix Game Pass before the Super Bowl!.IJM_GiantsVersion: 2.16.0

✓ AwfulDo not use this app! Paid service and not cheap either, they force their ads on you and then it dosnt even work, won’t cast. Awful!!.15,fhsVersion: 2.10.2

✓ Chrome Cast NOT Working in the UK.I have been subscribed to NFL Game Pass since 2012, which has moved to this platform. As part of my subscription, I was able to Cast the games to my TV. I've tried everything to get the Chrome Cast Symbol to appear, reset etc, but it has now come to my attention by reading other reviews, that I'm NOT able to cast the games through this App, which others have also confirmed. So, thanks very much for the great service NFL / DAZN... NOT...!! It's so sad that you all value money above customer satisfaction... I'm DONE with GAMEPASS and DAZN. Also, the irritating music and video clip during the breaks is beyond acceptable..!!.Plumber CarlVersion: 2.8.16

✓ This app went downhill FASTThere was a time when this app was semi reliable and proved its value - that time is no more. I can live with paying $30 a month to watch every game. What I can’t deal with however is having to watch TWO pre-roll ads whenever I’m watching on devices that aren’t OTT. You miss crucial moments while forced to watch advertiser content. It used to be convenient to switch between games during NFL Sunday but now you have it’s a 3 minute ordeal. Lastly, I need to understand the product teams thought process to have the carousel for other live games be all the way at the bottom below the live feed requiring users to scroll down through droves of highlights. Please get better DAZN..JdePass10Version: 2.10.3

✓ Bait and SwitchI have been a subscriber of DAZN since its inception in the USA through its thick and thin, and trust me there was a lot of thin. The appeal was quality boxing for a set price wit no PPV and voila the same fighter, ie, Canelo, I could see for the standard subscription over the last few years I was told I had to pay another $40 on top of my subscription. Well I refused. They try to fill their sparse one-sided As far as the app goes, 3/5. CONS: If you’re looking for something that took place within the last month, you’re ok; anything longer there’s no good way to find anything. You can’t use vpn with the app. PROS: great streaming quality and consistency. You get to see more undercards than any other production out there. Commentating is good and has come a long way from the early days, but overall the production was better on HBO for those who remember..Sir--LoinVersion: 2.6.5

✓ Traps you into a 12 month contractCan’t adjust or change your subscription. Not a good service and would not recommend..Hopieg93Version: 2.21.2

✓ Average at best.Got the app for the Parker vs Wilder fight couple weeks ago. Had to pay monthly prescription plus almost $30 nz for the fight. The quality of the streaming was well below par. I have Starlink and had no issues from the download speeds but the coverage of the fight was buffering all the time and very pixelated making it almost impossible to watch. I won’t be continuing my subscription witch is a bugga for people that are trying to support boxing..LetsgonewarriorsVersion: 2.14.0

✓ Only works in country you sign upI live outside of the US and travel frequently during the football. I have been using NFL Game Pass to watch games in multiple countries without issue since 2017. With the move to DAZN, I’m now only able to access games when I’m in the country where I signed up, which means I’ll miss at least 8 regular season games. This is a major change that was not clearly communicated before my subscription auto-renewed this season. When I asked customer service, they said it was DAZN policy to only allow users to access games in their home country. Since this was not an issue under Game Pass, I can only assume this is DAZN policy and not an NFL licensing issue. I would recommend they review this policy. I see several reviews here mentioning the same issue..Mrt168378Version: 2.8.27

✓ Awful customer serviceMy 12 year old son who is dyslexic and has autism signed up for a 12 month contract rather than a 1 month contract and I realised within half an hour he had selected the wrong option. I spent hours trying to get customer service to allow us to cancel and change to the one month option and the customer service were nothing but rude and unsympathetic one even suggested I call the police on my son for fraud and get a crime reference number. Never dealt with such an unprofessional rude unhelpful company in my life. I am now stuck paying for a years contract for something we don’t want or need absolutely disgusting way to treat people.Gemmav AlVersion: 2.8.4

✓ No. Sound for the main fight!!!No sound.MikeNoSoundVersion: 2.14.0

✓ Worst streaming app everWould give zero or negative stars if I could. This app has more flaws than attempts at features. Compared to old Gamepass it is horrible. - Can’t download games to a device i.e to watch on a flight or if you want to ensure high quality but have low data speed. (See next point) - Can’t set the streaming quality (Auto select usually selects something so pixelated you can’t make out the players, but I have 1GB/s internet connection no other streaming app struggles with 4K streaming in my house. Support team can’t solve/help. -DAZN will not produce a video on any of my computers/laptops in a browser window. Sound yes, video no! Support team can’t solve. - Limited number of devices that can be assigned to one account. Poor to terrible management of those devices. - No hand-off between devices. - No memory of where you were up to if you stop watching and resume later on. - If watching consecutive events, you will have to close the app and restart before it will load the second event. Otherwise repeatedly will stream first event again (but under the title of the second on the screen) Overall somewhere between terrible and unusable..TilljVersion: 2.19.0

✓ No, you just listenIf your in the middle east, you will have the worst streaming in your life. With me having 1gb internet speed, with no issues with other streaming services like espn, showtime, bein, tod, and the list goes on, not once i had a streaming issues , watching 4k football marches with no issues at all. But when ever i want to see something on dazn, live or not. It’s bad. Low quality, buffering, customer service isn’t helping, saying you need to see your internet provider because we can’t help, since you tried everything on our website, imagine that response. I have tried everything to fix dazn issue, I don’t have a single issue with any other streaming services, i see them with full resolution, and if 4k is available, it’s smooth and easy without any buffering or downgrading. I was and still frustrated from your customer support. Paying money for a service and I can’t use it because it’s low quality.Ali RadwaniVersion: 2.7.18

✓ Nowhere near as good as GamePassI strong;y feel UK fans of the NFL have been badly let down. I was a subscriber to GamePass from the very beginning. This platform from DAZN is nowhere near as good. We don’t get anywhere near the content GP provided. Preseason shows were never shown or available. There is no download facility on this which they promised me was being sorted out when I contacted them. Has never arrived and probably never will. Replay ability is poor. No editing of the games as GP used to do to take out the adverts when they put the 4pm in and caches film versions on. Editing of the highlights is simply awful. All too often there is not even a clear ending used to show the final score. Sloppy, lazy, cheap platform that fails to live up to the NFL fans needs or expectations. I seriously doubt I will be renewing next season..PinkeezVersion: 2.10.2

✓ PAYING FOR ADS ????WHY AM I PAYING $30 A MONTH FOR ADS Edit: Yes I understand the concept of Ads. My question was rhetorical. The problem is there’s too many, especially when I’m switching between football games. There should be a time gap to prevent you from playing an ad every time someone switches. For instance I’ll check the score on a game then immediately switch back, and I’m hit with 2, 30 second ads when I watched 10 seconds of game. You should be able to switch as many times as you want, in a given time frame before another ad plays..DhswlfVersion: 2.10.1

✓ Very poorDecided to give them one more chance after taking a year away from them. Got an email the other day saying they’re doubling the price. Double the price for poor fights, terrible bias commentary, no way to watch replays until hours and hours later, and the cherry on this steaming pile of excrement……ridiculous influencer boxing. I get that DAZN are losing billions every year, but doubling the price and putting an inferior product out there is not the way to be successful. It smacks of desperation and a final throw of the dice..Ryan 123456789123456789Version: 2.13.1

✓ Review follow up.Just to follow up from my first review, i have spoken to another couple of dazn employees via online chat and email and as was with the first three employees they offered absolutely zero help but just to tell me to call up to which there is a charge. I would strongly recommend against using dazn because as a customer i feel you should have confidence in a company you spend your money in. This definately isnt the case with them as you dont get access to what you should that you paid for, zero help when you kindly ask for it and also very rude and arrogant employees who think more of themselves that they really deserve. The fact that they dont reply to these feedbacks says it all. My mistake for subscribing for a year however i definately wont get slapped on my other cheek when the subscriptions up..John B 29Version: 2.7.17

✓ Don’t ever give money to DAZNRobbed me 240$ with the Davis and Garcia fight and have yet to get a refund with no means of them even remotely trying to help me or contact me back. Had to buy the fight three times to be able to watch it and never received a dime back. Will never go back to DAZN, which is a shame because I love boxing. They give you multiple ways to buy main events and none of them work half the time with ppv, in the forums on Reddit and other site hundreds if not thousands of people had similar issues with no resolve from DAZN. And from I feel was a publicity stunt, they said the canelo fight was going to be free for people who had issues with the Davis and Garcia fight and still, from what I saw and experienced myself nobody was given the fight or money back. Even if they tried helping me now because of this review, out of principle I’d never go back to DAZN and have already told all my friends and family to cancel as well. Will forever be an ESPN buyer now because that’s the only way to watch descent boxing with no money grabs now. And I’ve never had ESPN before. Just watched Haney and Loma and had zero issues with ESPN. That was the last straw with DAZN, I’ve had nothing but issues with them over years and that fight did it for me. Don’t trust DAZN ever and do yourself a favor and don’t give them your money..Edgar27Version: 2.7.18

✓ GarbageThe worst customer service I’ve ever encountered. It really does take an extreme level of worthlessness to earn that title. Ignored customers during the ‘no sports’ period of COVID. No refunds, subscription extensions, NOTHING. They 100% were just happy stealing everyone’s $ while offering nothing to watch. They’ll never get another dime from me. I’ll get my soccer fix elsewhere..Ace3198Version: 2.4.21

✓ Ads What a JokeThe fact that I have to watch multiple ads before watching a paid subscription service is an absolute joke. It’s things like this that make iptv and other such services much more viable. Update- the developer responded to my review advising that ads during shows are to “support our business and buy rights to broadcast.” There are 60 seconds of ads played when I start a channel after again paying $30 a month for a service. My cable doesn’t give me an ad when I turn it on. Don’t pee on my leg and tell me it’s raining. This is a farce..Chs44dVersion: 2.12.0

✓ This app is RUBBISHThe app is buggy and tiresome to use. They’ll restrict access to the content I’m paying for because “too many screens are active” which is never true and I’m paying for two screens anyway!! The app constantly harasses you about privacy notices, and automatically places your cursor and highlights strategic boxes so you agree to give away your data by accident (they’ll never ask you again once you do). How about don’t steal people’s data you lizards??? They’ve obviously invested heavily in anti VPN software at the expense of the app actually working correctly which has the lovely side effect of me not being able to use the service I pay for when I’m on holiday!! I use this against my will because they have taken over the NFL game pass and monopolised legal ways of watching the NFL. This service is a MASSIVE downgrade from what NFL game pass provided on their own app. DAZN are a slimy organisation who are detrimental to the sporting world and they have a rubbish app. If you happen to be reading this prior to downloading the app or purchasing NFL game pass I’d strongly advise you simply find illegal streams and save your money. The app is simply not worth it. The problems that come with illegal streams which in some cases are actually higher quality, are much easier to deal with compared to the unbearable grind it is to use the DAZN app..EdNO17Version: 2.10.1

✓ Not good enoughGot forced to download this app after NFL Game Pass switched over to DAZN. Tried to use but video quality is terrible and constantly re-buffers. The only help I could get was “maybe your internet connection isn’t good enough” when every other app and streaming service on the connection is working perfectly… translation, you’re the problem. Cancelled my subscription and won’t be back until this problem has been solved..Mozza JoeVersion: 2.8.7

✓ Not worth the money, since PPVIf the subscription was all you paid then I’d of kept the app. I like the model and felt like I was getting value for money. But, with DAZN PPV (£9.99) that’s no longer the case. The whole concept of DAZN was to pay a monthly subscription (£7.99) for content instead of PPV. Having a PPV option on DAZN for customers that don’t subscribe is understandable and a good idea. But subscribers should not be expected to pay again on top of subscription, I might as well save my money and pay for the fights I really want to see, like before, or just go to the pub and watch there. Such a shame as I believed the hype “game changed”, but nothing has really changed at all. Just siphoning £’s over the year rather than collecting big on a few occasions..Sarah*.*.*.*.*.Version: 2.7.3

✓ Good content, menu needs to be more user friendly.I love boxing. I love the idea of streaming all this content. This particular incident turned me away from it: On the PS4, your app automatically plays live events when you launch the app. I had planned to watch this particular event and was looking forward to it and of course since you all have it programmed to automatically play, it just so happens the fight was over and I saw the results as the app launched. I didn’t have the option of choosing whether to play that event or not. Maybe take lessons from the ESPN app. For example if I am logging in the night of a fight, it has the event and has the “live” caption on that event, however it doesn’t automatically play that event. You all need to stop that automatic play period, or at least program the option to turn that ish off. Other streaming services have auto play, however have options to turn it on or off. Pretty disappointed in this as I’ve been looking forward to this fight to launch the app and have it automatically play to see the post fight interview. I didn’t have time to get on and watch the fight on time, which is why the idea of streaming is there to watch it whenever as long as I am paying for the service. Well, I ended my subscription because of this..SushiFighterVersion: 2.4.33

✓ Sick of paying for ads on my phone.I really would rate this app higher because the functionality is great but I’m tired of paying for a subscription to something that is full of advertisements. I’m willing to pay for the sub but not to sit here watching ads. Time to go back to free streams, I guess..Fingerz70Version: 2.12.0

✓ Soundbites onlyOutside the general watching experience on the app which I’m a fan of, the functionality of the app lets it down and a lot of content is just not properly available. The DAZN Boxing Show, for instance, is a half-hour or so show but it can only be watched on the app in short soundbites such as individual interviews. So my subscription is paying for content which then I can only watch in small chunks rather than actually properly appreciate the show. It treats the viewer as if they can’t make up their own mind..Diggedy DVersion: 2.7.0

✓ Horrendous video qualityIn Aus as part of the NFL GamePass switchover and the DAZN app/desktop video quality is appalling. On devices it’s pretty much unwatchable and the quality of content is bad no matter what device or internet connection I am using. Had I known it was going to be this bad before switching over I would have not done so and just made do with Kayo to watch NFL in Australia. I really hope it’s fixed by the start of the NFL season otherwise I’m out. If there is a mechanism to get a refund I’d be happy to take it..Imperial Blue BoyVersion: 2.8.4

✓ Terrible experienceWe used to have Gamepass in NZ for NFL, but since they switched to DAZN the experience has been so bad I’ve considered going back to illegal streaming. The app is trash. Slow, poor resolution even with 5G, always jumps to live so it spoils the game, needs constant restarts. Absolute trash. NFL please take the rights away from DAZN..RobbbbbbbbNZVersion: 2.16.0

✓ Horrible AppFor such a big organisation your app is horrible. I don’t mind paying to watch fights, but your playback quality/stream quality is so bad I might just stream/pirate them in the future. I tried to re-watch a fight today and have spent 20 minutes trying to load it up. I have great internet, it’s 2022, it shouldn’t be this difficult to watch a fight. When I do load the fight I can’t use the time slider to skip the intro’s, otherwise it just jumps to the beginning again. The fact your such a big presence in boxing and your app is so bad is baffling to me. Like you probably pay your staff millions to manage this, yet it’s still so slow. Never had quality issues with UFC or showtime boxing..Bpemm127Version: 2.7.3

✓ Poor streaming qualityNFL needs a better solution than DAZN for streaming Gamepass in Aust. Hard to watch with constant streaming quality drops in/out. Don’t try too many +30sec skips in a row either or you’ll drop the stream entirely (and yes, internets fine my side with a FTTP connection and a modern router). Same issues on multiple devices, different connections. It’s not me DAZN, it’s you. Frustrated, had a good run pre-DAZN but battling through my Eagles game is making me think of dropping gamepass and just reading about the outcome each weekend. Shouldn’t be like this..TheInsideWordVersion: 2.9.1

✓ Full of bugsSome of the worst app experiences I’ve had. So many bugs, crashing and disconnecting. I’ve lost count of games that have been spoiled when the app decides to jump to the end of the game or jump to live, when I’m watching delayed. Extremely frustrating on almost every use, but this is what we have internationally if we want to watch our teams play….Jedi JonoVersion: 2.20.0

✓ DAZN is a shadow of NFL GP.Firstly, credit where it’s due; the buffer issue has mostly been fixed. However, I’m not sure why DAZN didn’t just clone the existing UI across. The transition was horrible and current app is half assed at best. As an international user, the money we’re paying for a sub par product is criminal. No Downloading to watch off line, geo locked, Adds still in replays (my biggest bug bear) game instantly loads to a highlights only stream and a number of other features that where available no longer included. If the price was cheaper it’d almost be worth it but not for the premium. Kayo is a similar price with more sports option and better functionality and UI. NFL should be ashamed of how it’s treated it’s international customers and DAZN is just ripping us off..Angry NFL watcherVersion: 2.8.27

✓ Ripped off!Paid to watch the tank vs Garcia fight and it won’t play, gutted and stressed out, no good!!.MhzhwndhidnwVersion: 2.7.17

✓ Gone downhillHard sell on a YouTuber fight but don’t show Crawford vs Spence. Was worth it when Canelo fought every 4 months but barely a title fight for months now. Time to cancel..Kea…Version: 2.8.10

✓ Terrible for NFLNot having chrome cast capabilities is a joke. Errors with payments. Will not be subscribing again using this abysmal app.Footballfan2023Version: 2.8.13

✓ DeadZoneI seriously don’t know what happened to the app. I have been loyal to DAZN since almost day 1, when it was made available in the USA. Up until now it worked almost perfectly with only the occasional minor hiccup. But for the last few events it has been dreadful. The live stream freezes constantly, buffers, is out of sync, among other annoying glitches. This last Bellator event it didn’t let me see anything! All I got was a dark screen with the little rotating circle indicating it was buffering. Another annoying issue that has popped up is the casting to my TV (Air-Play, mirroring or direct cable connection Lightning to HDMI). I’m casting the live stream, suddenly my TV goes blank and inexplicably the live stream starts the feed from the very beginning of the show!!! Somehow I manage to get the stream to catch up to the current fight only to see my TV go blank again and go back yet again to the beginning of the show. So it no longer works on my tablet, iPhone or casting on my TV, worthless. Bottom line: unless DAZN developers get their act together and fix this quickly, I will not be renewing my yearly subscription which renews in October..Ballers.OpinionVersion: 2.4.23

✓ Awful !Didn’t even get to the NFL content. I visit several countries in the EU and now find I need a separate subscription for each country whereas I could watch Gamepass anywhere. Been watching NFL for 40 years one way or another. It’s now way too expensive. Customer service really slow unhelpful and appears an “add on” Have asked for my subscription already paid to Gamepass to be repaid. Not Happy. Reading other reviews regarding access and the particularly bad coverage of the actual games, Surely it time for NFL to put a stop to this and take it back in house. The are losing support in droves.Coyle the DJVersion: 2.8.22

✓ This app is terrible. All 5 star reviews are botsThis app is so bad. I cant count how many times I have been double billed. You have to check your bank account with this app. It rarely works well. EVERYTIME you switch between games you must endure ads. How many other apps cost 30$/m AND peppers you with ads. We have to endure this crap app if you are outside of USA and want to watch the NFL. but the second a new app comes with the NFL I will be long gone with this app. Thank you for reading..Anthony LesterVersion: 2.13.1

✓ Pants for nflAll the other one star reviews are right. The live experience is really bad. There I am with my son and my new Jets shirt on excited to watch a live game and soak up the preseason atmosphere, and most of the time I'm watching some looped canned crowdfiller content when in the US they are showing punditry, pitch side interviews and ads. It's like some kind of water boarding. We bailed after 10minutes. It's just a really bad experience which has downgraded what was a brilliant gamepass app that made you feel like you were following your team as of you were in America like all the other fans. AirPlay is also unstable and crashes regularly, especially for the older content. And streaming quality is low res. Feels like the nfl have subcontracted their brand to a jack of all trades and master of none. A big mistake if big improvements aren't made quickly..Tasker1980Version: 2.8.14

✓ I would give it zero stars but one is the minimumI’ve been with DAZN for three years now. The service is getting worse by the week Highlights and even replays are not available for 12 to 24 hours in some cases across all platforms Once my subscription is up, I’m done, better apps out there for less or even free to follow UEFA CL and EPL.TAV VATVersion: 2.6.0

✓ Not subscribing.I’m in Australia and was using GamePass which was brilliant. I received the email notifying the change to DAZN this season and took a look on my PC. I thought it was clunky, hard to navigate, overpriced and generally inferior. I’ve just landed here in the App Store for the first time and the reviews confirm my original assessment. I guess I’ll just have to stick with the crappy offerings from Foxtel. Update: got a response from the developer that’s exactly the same response they used to blow everyone else off with. It asked if I’d like to update my response… so I have..Deke64Version: 2.10.0

✓ We still don’t get downloads.I love to watch the team on NFL breakfast. And other content. Also downloaded games so that I can watch without to drop down and buffeting. Can we use Game Pass. Is a great app. Or does NFL have other apps that show the NFL product talk shows. This is just so frustrating. I’m get 800,000 mbs and it’s buffering. It’s not my wifi. Get it fixed..Civil3DaveVersion: 2.12.0

✓ Not satisfiedPurchased PPV and not able to access. Even though payment went through..LohotulaVersion: 2.7.17

✓ Sneaky CompanyTerrible customer service. They offer no help and they are simply rude! I asked to speak to someone other than the person I was speaking to on a chat or if they had a phone number, the person offered no options and just ended the chat without a resolution! I originally signed up for a monthly plan of $20 a month. However, be careful if you sign up be sure to read the fine print/terms and conditions as you will most likely be signing up for a 12 month contract. They offer no way to cancel it and will continue to charge your account each month for the whole year. I never meant to sign up for a “contract” I didn’t even know that was a thing anymore. Especially with a boxing streaming app. I guess I’ll have to wait the rest of the year out with this company! 😡.Jonathan N.L.Version: 2.12.0

✓ ShamblesAdvised via chat that the service works via sky stream once subscribed. This is in-fact incorrect. I cancelled immediately yet am constantly met with generic emails about being in contract. In order for a contract to be valid the product cannot be miss sold initially. My credit card provider has proof I’ve never used the service that Dazn provided themselves yet they continue to bill. Sadly I’ve not got to a point I can look at a more suitable subscription as the amount of incompetence and arrogance shown doesn’t warrant trialling an offering that works. Worth the price of a CCJ just to get them to look at emails properly despite the cost balancing out the refund it might stop others experiencing such a shambles..AWJ90Version: 2.8.26

✓ QualityTerrible streaming quality despite subscription u still make me pay for the big fights with the fighters you promised I would be getting if I subscribe do I did then u put price up but said it was to ensure that customers still received the quality that was offered but wait no you still charge a extortionate amount wouldn’t be to to bothered with a 5vr but 15 20 quid on top of the subscription that doesn’t deliver what was promised I’m so disappointed in this I thought you guys would be good for boxing but no you just the same I will taking my complaint to the ombudsman as it was false advertisement amongst other things. I was so happy when you first came on to the scene now I’m jus a bitterly disappointed fan.GingerfistVersion: 2.7.5

✓ Beware NFL game pass not the sameNo ability to download different edited versions of the games. Can only stream for 7 days after the the lives event or something like that..Miffed 99Version: 2.8.2

✓ Ruined the season before its even startedWhat a downgrade from nfl game pass. The coverage is weak. No option to watch live games from the start, can’t find total access most days. One day it’s in nfl network the next it’s gone. No ad breaks with American commercials, just some average load screen with the same half dozen pictures for 5 minutes. Already it’s ruining a season I was excited to watch. Will be looking for alternatives ways to watch in future seasons..GURNER8Version: 2.8.14

✓ Horrible Tech SupportTried to order the fight and get a subscription but although the subscription and ppv went through on my account the fight was never made available. Had to eventually order the fight through Showtime which was a much better option. Then the app never showed up in my apple subscriptions on my phone and only on my computer. Their tech support is basically non existent and their online chat is NEVER available. 2 days later I am still having these issues I can’t get a refund and no one has gotten back to me after sending 3 emails. It’s basically a scam until they get their technology into the 21st Century! I’m sure they made millions off of this fight on thousands that ordered it same day who didn’t get to see it on their janky novice streaming platform. Pass!! Still waiting for refund!.LaLaLishaVersion: 2.7.17

✓ Great appGood app but can’t stream famous fights when you live in nz, literally my only reason for the subscription.HahahfehjsvsvsbehsVersion: 2.5.7

✓ Terrible customer service and billing issuesWhile the app for streaming is okay, and I say okay because it’s not compatible to view easily on all TVs even when using a laptop to stream. It’s ok to get a last minute fight at a low price but the terrible thing about this service is customer service sucked! Last time I ordered the app it said that it didn’t recognize my user ID on another console I tried using to stream the fight and asked me to reorder the service, to which I did and they proceeded to charge my account twice! I attempted to reach customer service and the only way I found was via Live Chat, no telephone to speak with a rep. So after 3 failed connection attempts via live chat, I finally got my point across to a rep, who asked me to email them additional info to get my funds returned and nothing more was done. I followed up 3 more times via live chat and was assured a refund would be coming for the double charges and nothing ever was returned. I finally gave up but will never use again and tell all who ask not to use! Terrible! Wouldn’t recommend messing with this service..Mmeell112233Version: 2.4.3

✓ OMG horrible experienceI re-subscribed! Simply, to watch Haney vs Prograis fight and paid for my subscription and then paid for the pay per view event. However, even after paying for the fight I was unable to watch the fight. The app said I had too many devices on my account. So I tried to manage my devices so as I’m searching how to do this I look up the steps on a google search but when I go to my account the app says we must re-direct you to the website it takes me to the website and crashes and says try again later. I have the screenshots and screen records to prove it! I retried multiple times after failing over and over I gave up and accepted that I wasted 85 dollars I’m so upset I didn’t get to see one of my favorite fighters fight !.Ruben solo1Version: 2.13.0

✓ Unable to watch fightUnable to watch a fight I paid for, PPV, I tried logging into different devices and it made me pay for the fight again and continued to say “restore event and that you for your purchase” but wouldn’t allow me to watch the fight. Help sector is useless, waste of money.HaydesxrpVersion: 2.7.17

✓ Ruined GamePassWell, DAZN has taken over the GamePass app, and now it’s worse than ever at the same price. As an international fan, you don’t have a choice but to deal with it or go the illegal route. Here’s my list of things that need to be fixed! - The commercials have been replaced by some crappy DAZN wallpaper that you must watch 50 times per game! It used to be the American commercials. - The game replays used to have the commercials edited from them. Now, the wallpaper is there for the reply, too!!! - You can't download games anymore. - The interface is all messy from what it was, and not for the better. I don't understand why some things that worked and were in place didn't get carried over. This may be specific to me, but I couldn't log into my account that had been moved to DANZ. It said I had to log on to the account in the country where I started it. But I was! After multiple contacts with their customer service department, my only option was to create a new email address and create a new account. I can't believe there was no way for them to change this in my account details. I wish they did make it better… as they claimed in their press release..Im scottVersion: 2.8.14

✓ Very pricey for such little contentWhen the app first come out in the UK and was just £3 a month I was happy to keep it as there was at least one boxing event on every month. However since increasing the price to £7.99 there hasn’t been anymore content added and there isn’t any other sports shown on the app that are of interest. In the January just gone there was zero boxing shows on Dazn, which is quite frustrating considering you’re paying £7.99 a month and not getting anything from it for that month. So for me they need to add more sports to the app or otherwise I’ll be cancelling and especially with the Dazn ppv coming in soon. Who remembers Dazn initially saying ‘PPV is dead’?.Cazzill08Version: 2.6.1

✓ Frustrating experienceUsing DAZN is a frustrating experience. It will redirect you to the wrong geolocation and prevent you from seeing the content you pay for due to region-locking. Enjoying the NFL one moment? Suddenly Football only seems to show Soccer matches. The App crashes occasionally, but is much better than the website interface. Pray for better competition to drive DAZN to be a better product..DakManicVersion: 2.5.9

✓ Can’t access PPVCan’t watch the PPV I just paid for on my PC or my phone.Ill Mind of Hopsin 7Version: 2.7.17

✓ Bad customer serviceHorrible experience. Had trouble with payment options from the gate, no way to reach DAZN since the purposely conceal the support number so I sent and email. Automated response said 24 to 48 hours, well 120 hours later and still no response. Tried there chat option, takes you in circles with a bot that is not useful. Finally was able to get someone on chat that was not very helpful either. Scripted answers and responses to questions I didn’t even ask. I had to restructure my question a different way several times just to squeeze answer out of them. In the end, I would have issued them zero stars but iTunes doesn’t allow it. So here we are. I’ll cancel the subscription and use someone else. Had me for a year and lost me in 5 days. Doesn't sound like a service I want to be a part of..DmgomezVersion: 2.4.33

✓ Poor quality streamingConstant buffering and freezing during Day of Reckoning, having to sign in and refresh often. Incredibly infuriating. Got worse as the broadcast progressing, presumably as more people joined the stream. Terrible, will not purchase a PPV again.R_B_.Version: 2.14.0

✓ Cancel membership and they still chargeThey charged me for membership after I had cancelled. And like other apps make it hard to cancel subscription.TwogunsphVersion: 2.7.3

✓ Always timing outCrashes all the time. For years the app has sucked..Garry a la GarryVersion: 2.20.0

✓ Not able to watch fightWould like refund, paid twice to see Ryan vs gevontae and still couldn’t watch fight.NaisgtagvdkxVersion: 2.7.17

✓ Ads, Ads, AdsDon’t get me wrong, I do really like DAZN but the app needs a ton of work. Change which game your watching? Ad. Change back to the game you were just watching a minute ago? Ad. Close the app? Ad. But don’t worry even if you don’t change anything, if you tilt your phone enough the video will crash, and when you fire it back up? Ad!!.Awful Update888Version: 2.10.1

✓ Broadcast TV is miles better.A horrible unfriendly user interface. Why is it so hard to find games? Why are all games from a certain league not together? Why can I not start a game in progress from the beginning without seeing the score first? Why is the picture quality so BAD, why can I not see the progress when I fast forward? Overall a truly terrible experience from a company that is convinced that obtaining rights is the only thing that matters. Why respond to customer issues when you have them hostage by being the only source for a favourite league? I can’t wait until broadcast TV re-acquires the rights to Premier League football and returns to presenting the games PROPERLY..JgfjgfhtdhgchgcVersion: 2.4.10

✓ Horrible businessThe 4.6 star rating is false. Scroll down the past few months and there are ten 1 star ratings for ever every 4-5 star rating. Look at dazn reviews on trust pilot and see if you still want to subscribe. I have cancelled my dazn subscription as well as requesting my account to be deleted (which takes up to 30 days, so they can continue to charge you) and they still charge me every month. I am going to have to cancel my card in order to get away from them. Stay away. How Dazn is running they will be out of business within a few years if they don't make changes..ShaiW22Version: 2.8.9

✓ Horrible AppAbsolutely shocking app. Hoping that a proper TV station gets the rights in Canada again next year and not these cowboys. Major issue is that for the past two weeks you are suddenly not able to airplay to Apple TV for any live football - everything else works fine so it seems sketchy to me, almost like a licensing issue. A bunch of other niggles with the app but this is uppermost for me and lots of others. You pay the company that has the monopoly for EPL football in Canada and are forced to watch on an iPad or iPhone. They say it is a known issue but do nothing about it..Jc.atVersion: 2.4.28

✓ Update no longer provides a full screen on macI have a giant 4 inch black border on all sides when in full screen mode on my 24 inch imac with this new update. A full 16 inch viewing area now in full screen mode. great job Also please stop with the commercials on the mac as well. You force me through a commercial for each channel before I have even determined which one I want to watch. That adds up to a lot on game days..Centre-VilleVersion: 2.8.21

✓ Great content, terrible appThis app has always been non-responsive and slow. It often glitches when casting to TVs..NztblackVersion: 2.7.2

✓ False advertisingAdvertised American Super Bowl adds Lon the Canadian homepage. Subscribed to watch the show and was mislead into trash Canadian content. Absolutely disgusting..Rob234517892927Version: 2.20.0

✓ Definite downgrade from NFL GamepassThe DAZN app is amazingly poorly designed. It makes streaming to one’s TV tedious and very frustrating. After one starts casting, the iPhone app has no way to quickly fast forward in 10 or 30-second increments, and if you try to use the tiny slider to fast forward past adverts, you often time either miss large portions of the game or the app completely resets, and you go back to the very start. Sometimes I will select a game to watch and it simply won’t load at all, so I will have to get my laptop and use that to cast to the TV in all cases. If you select a full game you’ll still get the video highlights version by default, which means you can easily, accidentally, see spoiler plays. I can’t believe that the NFL, which has so much money, decided to go with this incredibly unprofessional, poorly executed, and frankly amateur app that seems like it was designed 10 years ago..GasiyuanVersion: 2.10.3

✓ DAZN : NFL Game PassI never typically write reviews but in this instance I had to… As a longtime international NFL fan, I was forced to endure DAZN this season to gain access to the NFL Game Pass. I have no cares about anything else on the DAZN platform. The whole experience has been utterly miserable. I am angry at the NFL for putting me through it and I am disgusted by DAZN and their user-unfriendly approach to the whole experience. It is the worst customer service I have encountered in a very long time and I will never endorse anything they offer. I am here suffering against all my better wishes..Richard J PattersonVersion: 2.20.0

✓ Farcically poor, expensive and unreliable serviceTerrible choice to outsource NFL coverage for the UK/Europe to DAZN - the app (particularly the TV app) frequently crashes repeatedly, is incredibly slow to load or switch between games/programmes, and has a poor interface. Considering the ludicrous price of £150 over 4 months, the service provided is appalling. Expensive, poorly thought through, and poorly executed. Furthermore, when trying to watch a game re-run, one is automatically taken to a 5 minute highlight video - it being far from intuitive to the switch to the “full event”, which can only be done inside the video. Either huge improvements need to be made - and rapidly - or NFL coverage should very much not be available only through DAZN..AJ-90Version: 2.8.22

✓ Always ProblemsI cringe each time I access the DAZN App. There is ordinarily some new problem each time I try to open the App and access NFL Gamepass. The NFL made a poor decision to transfer the NFL Gamepass access to DAZN. The old App was much better. With DAZN, it either requires that I sign in anew each time I open the App, it requires one to fast forward through the commercial breaks (while the old App simply eliminated the breaks on video replays of a game), it limits one to 6 registered devices but gives no indication in the Account area which of several similarly named devices it is registered on, etc. My most recent problem is the inability to register 6 devices. While my account shows 4 registered devices, I cannot access the App on my IPad (which I am using now to type this review) or on my iPhone. I must de-register devices one at a time in an effort to determine which device is which in the My Account section that lists the registered devices. When I open the App, I ordinarily see a warning the “Something Went Wrong” - “Try refreshing the page, restarting your app”. Of course, restarting the app does not help. I can only hope that the NFL decides to take away access from DAZN and restore it to the NFL Gamepass App that was used in the past. I will now continue to try to gain access on two more of my 6 allowed devices. I expect much frustration and a long day dealing with these issues..Problems AlwaysVersion: 2.8.16

✓ App is flakyIf you watch a game that is not live, then the app will at some point in the game jump to the end. This happens everytime. Then there's the extremely poor video controls; onwe would think DAZN could look at an excellent streaming app like NHL to redesign their app, but they have only contempt for their customers. Hard to believe this is a European company; I always thought Europe had very high standards, but then perhaps DAZN is the outlier..GenesmbVersion: 2.5.9

✓ Nfl experience - poor, stay away until they fixI was quite happy with the nfl game pass and expected a similar service with the new platform DAZN. The key issue that needs to be resolved is missing plays during the condensed version. Nothing worse than skipping downs without warning. -Quality appears worse, buffering issues that I never had with nfl game pass -seems like they have introduced un skippable ads now… wow I will cancel for next year unless they address this. Really poor. Really disappointing for such an expensive sub rate. 5 steps back. Please warn others..ChrisandCharlotteVersion: 2.8.23

✓ GarbageCan’t believe I pay to still watch a ton of ads and half the time the piece of junk doesn’t load properly so you have to close and reopen 75 times and rewatch the same ads over and over and miss the important part of the game you were trying to watch. Total garbage. Will be looking for any other option to watch NFL next season regardless of cost..EverynameistakenffsgoddamnitVersion: 2.14.0

✓ Downgrade vs NFL GamepassThe NFL had a great product. It’s a shame it was moved to DAZN. DAZN, please add the following functionality back: 1. Ability to download games, full-length, 40m, highlights. 2. Resume for games that are only partially watched (once download). Without these two things, you are forced to watch the recording live and start anew if you don’t finish. 3. As default, turn off the stats and play by play to right of the game recording. Many of us on Gamepass abroad watch after the fact, due to time zone differences. You don’t want to open up and see a score, etc by accident and learn the result. 4. In Europe, many of us travel to other countries a lot, especially for holidays. With the old gamepass we could watch seamlessly when we did this. Not, I can see from the other reviews, disaster. Why??! Please, DAZN, address all of the above urgently, earn back some of the goodwill that has been lost by this move that prioritised profit over customer experience..HZVersion: 2.8.23

✓ RubbishThis app has gotten heaps better than the preseason. I would still give it 0 starts out of 5. It’s still glitchy. Hard to use. I updated the app this morning. Immediately couldn’t watch red zone. Then, after rebooting, could watch, but only live, not from the start. Last night, turned on the Thursday night game, and despite it being 4 days old, still had all the ads on the game. Old gamepass eliminated them within 6 hours. App is clunky, in order to watch different versions, you need to go into the live game, then select other options, so score can be ruined. The crappy DAZN graphics and audio have been creeping back into live games too. It absolutely ruins the experience. Will never resubscribe to this app. Worse, I tried to unsubscribe because I went month to month, and fine script told me despite having signed up month to month, I was still going to be charged for the whole year. Get stuffed DAZN..B-Boogie13Version: 2.9.1

✓ Awful downgrade for NFL GamepassWhere do I start? This is the worst version of NFL Gamepass I’ve experienced yet. First of all the app is sluggish with a poor UI. Highlights (Games in 40) aren’t posted as fast as they were on previous versions which is hugely frustrating if you want to catch up on what happened on Monday Night Football. Full game replays (with adverts clipped out - a superb feature) doesn’t even appear to exist anymore. Game in 40 highlights are woeful, with plays clipped short, plays not clipped short enough meaning you get more commentary and replays - useful for a big play perhaps, not a 2yd run on 1st down - footage of refs explaining penalties rarely captured and some plays skipped entirely. Just awful..DartsMaestro1Version: 2.8.21

✓ Worst product integration of all timeWhere do I begin… The transition from NFL game pass to this app has been a slog at every stage Makes me think DAZN have signed a silent deal with Apple because they falsely advertise a Chromecast option (a button is meant to appear in the app - it doesn’t) and when you try and get any support, they either blame your internet or tell you to update the apps. And when that doesn't do anything … tell you to talk to Google… When you try load the DAZN app on Chromecast it loads an out of frame log in screen.. that goes nowhere. It’s like a fake log in screen On top of that, the only way to contact customer service is through a robot dude that just brick walls any way of contacting anyone that can explain. From what I can see (on the only device that actually loads), the stream quality is glitchy and inconsistent. Horrendous… I hope NFL representatives are tearing into the people who managed this transition.. Pretty easy to get free streams of the game. For the price we pay, all we want is for the service to do the unthinkable… actually work.SeattleSeahawk17Version: 2.8.12

✓ Charge double, no refundI was charged double the subscription fee and when I asked for a refund was told that it had been too long for a refund (about 2-3 weeks). I in fact initially asked for a refund immediately but was told to wait a week as the transaction had not come through yet. It took 3 or 4 times to be able to actually get through to speak to someone, by which time it was apparently too late. I can’t even cancel my subscription now, because I have apparently signed up for a 6 month plan. Avoid at all costs..JoshT2107Version: 2.8.27

✓ Less content and poorer quality than GamepassBasically it just isn’t very good. Why we pay the same for less (less content, worse quality, less options) is beyond me. It is also not like there were options/choices (apart from cancelling) in regards to my details including credit card details being sold to DAZN. Just not impressed and streaming quality is just not up to what Gamepass offered. NFL being greedy and selling to a company that appears not to be able to deliver and the DAZN not seeming to have improved anything much to this point. Not recommended..Dazzar11Version: 2.8.25

✓ Game PassLoved having NFL Game Pass last year as it was a brilliant service for a reasonable price however since it’s move to here it’s been a fraction of what it once was. The TV app keeps crashing and the the AirPlay keeps freezing so watching it on your television is a nightmare ! This is all made worse by the fact you have to try and scroll through hours worth of ad breaks in which there is a rolling logo with terrible background music ! I am making do for my love of the sport however the original app was far, FAR better than this ! The fact that this is more expensive with a ridiculous cost increase as well makes this whole situation even more a embarrassment for them !.W9JATVersion: 2.8.14

✓ WORST APP EVER!!!Don’t wast your money! I used NFL GAME PASS last year with no streaming issues whatsoever. This year DAZN was the only option to stream live football games. In almost 2 months I’ve been able to stream approx. 2 hrs TOTAL!!! I cannot even log in to their website, error codes over and over! I’ve contacted their “help” section many many many times to no avail. No help, no offer of a refund or a portion of a refund. The rep stated “Please be patient with us WE ARE NEW TO THE NFL.” THEY SURE DIDN’T PUT THAT STATEMENT ON THEIR WEBSITE WHEN ADVERTISING DAZN!! I was told to wait one day and if it’s still not working they will report it to the “SENIORS”. Of course they will not be contacting me, I have to go through their help “BOT” again in order to speak to another agent. If you want nothing but frustration and to waste your money….THEN DAZN IS THE APP FOR YOU!! Otherwise stay far away..HALFMOON333Version: 2.8.27

✓ Worst EVER experience TRYING to watch NFLYes I paid my nearly $300 for access to NFL games. Usually an enjoyable experience UNTIL DAZN. Each time they update their app I can’t watch any football. A minor glitch!!? I don’t think so. The app wants me to buy another subscription. There is no option for signing in. This happens every 10 days or less. Very aggravating. The problems with this app are never ending. Zero customer service but for Zed the chatbot. And he only offers more plans for you to peruse. Please NFL leave the DAZN platform. It’s awful..Ballina BeachVersion: 2.14.0

✓ 👎Stream constantly stops and have to restart the stream and rewatch ads every time while missing all the action. Not worth the expensive price tag!.Reah92Version: 2.13.1

✓ I FEEL ROBBEDI signed up to this app to watch a canelo fight they were advertising. Surprisingly they were not playing the canelo fight. Only the comercial of the fighters training but not the actual fight. I atempted to cancel but couldn’t. Why advertise a fight you won’t play!!?? Anyway I signed up and paid with my phone . But to cancel it always said I had to do it from a computer not from the app or phone browser. anyway I never could cancel the subscription because I had no access to a desk computer . I ended up forgetting to cancel ( this app wasn’t installed) until I saw a letter from my bank transactions, now 18 months later. I was paying $27 for something I NEVER watched. I feel this is very unfair. Specially because they make it hard to cancel. And they know this. For a year monthly is about $330 for 1 year $100 . This is a Scam. I feel very disappointed and I will never use this app again. I feel robbed . They must be able to compensate their customers. But their customer service is very bad. I have not been able to talk to anyone . Like I said they make it super easy to sign up but very difficult to cancel. Literally $500 down the drain for me, but profit for you! great business DAZN.C96jimenezVersion: 2.8.18

✓ Live streaming? NOTThe app works periodically but then fails. We’ve tried everything we can do, we followed all the troubleshooting suggestions. Thé digital assistant Zed is a waste of time Now we will have to cancel our subscription. Very disappointing.Blackthorn57Version: 2.4.28

✓ A big step backSlow, glitchy, and lacking many of the features that made GamePass so good. Please return to GamePass!.Josborne71Version: 2.10.0

✓ Utter disappointmentThis app is pitiful. Watching a live game will take at least a few snaps before the quality fixes itself. If you want to go back even just a little bit be prepared for the rinse and repeat process of constant buffering if it loads at all. Not having the option to start from begging is absolutely appalling in this day and age with apps. All the responses are here to see what issues they can fix for their customers however seems to fall on deaf ears. You literally had the model of how to successfully do it from NFL gamepass. And yet you can even copy and paste this. There’s a few words we use here in Australia to describe people like this. Waste of money Kayo which we be a spec on a streaming service has a way better product, obviously doesn’t have exclusive rights so doesn’t play every game. Yet still even their product is tiers above yours.Seattle Seahawks ausVersion: 2.8.17

✓ Horrendous quality big downgrade on game passHonestly this is the worst streaming app I have ever used. I have full 5G coverage on my iPad and am streaming high quality content from multiple other apps, Apple TV +, Netflix, Paramount, Stan, Prime, Kayo, Stan, but when I stream the NFL on DAZN I can’t even make out the ball the picture quality is so bad. This is the main issue and I will be cancelling subscription if not fixed quickly. Also even with the hide of the scores enabled the play by play appears to the left of the video when a game is selected. Completely stupid as I am trying to avoid prior knowledge of result as I am watching delayed. On game pass I used to be able to download content and then watch on the plane, as I travel quite a bit. The lack of this option is shocking. I think gamepass was better a decade ago!.RossSmith4Version: 2.8.18

✓ App unstableUse to be useable, but now it crashes during the forced commercial at the beginning of an event.SAS_22Version: 2.13.2

✓ Stuttering stream for SuperBowlHardwired connection to 1.5 GBPS Fibe internet. The feed is constantly stuttering..Spenny022Version: 2.20.0

✓ NFL GAMEPASS on DAZN?! JokeComplete loss of functionality. No download capability. No ability to watch the full game without adverts. Instead you have only 40’ or the full 4 hours. Nothing in between. Previous Gamepass was much better. Easier to navigate and use. Tonight I tried watching a week 2 game on the app. Trying to get to the full game just seemed to freeze. Restarted phone and that didn’t help. There is no way t configure your experience in the app. Would be nice to chop commercials in the full game version if you want. Their answer to the 4 hour game is to give you a 30 second FF button instead of the Gamepass 10 seconds. So now if you press it 6 or 8 times to skip the ads you invariably overshoot the content. Poor experience for the SAME COST AS PREVIOUS GAMEPASS! I’m not amused.Joseph1122Version: 2.8.22

✓ PatheticCouldn’t access the pay per view event which I paid for.. useless. Never going to use again..DooleydbVersion: 2.7.17

✓ BuffingKeeps buffering and I don’t expect that for a stream that I’m paying for not good.Nerdeater01Version: 2.7.16

✓ Complete garbage - avoid.I’ve been an NFL Gamepass subscriber for years and sadly the NFL have seen fit to move that service over to this third party. I can’t log in, on any of the available platforms. I work in a technical background and computers and phones etc are second nature to me, so I’d carried out most of the logical troubleshooting before being repeatedly linked to their FAQs. Each time I get a response it’s from a different CSA who hasn’t read the previous email and we’re just going around in circles. I’m paying £37 a month for my subscription. At that sort of premium I expect decent customer service and slick platform performance..AlphfordVersion: 2.8.20

✓ Terrible streaming and playback quality, ruining the NFLI was forced to join DAZN since they took over NFL Game Pass and as an Australian, this is the only way I can legally enjoy all the games. For $280 annually, the streaming quality is deplorable, as is the playback quality. Low definition, lagging, crashing, just awful. DAZN blame my Internet quality, which is not the case at all - I have a terrific connection, and have never had an issue with NFL Game Pass before their takeover. DAZN, please, fix this so that I can resubscribe and enjoy my hobby..GolympicsVersion: 2.8.14

✓ NFLGamePass goes backwardsWhat rubbish. Finally Deltatree sorted out the old NFLGamePass and it was working fine (except the app on TV). Could download games on phone, watch in other counties (I.E. on holiday abroad). Now theses aspects cannot be used. Cannot watch from start so have to ensure you are home for the start of the game. I see the developer is responding. So here is the feedback: Bring back download Bring back start from beginning Bring back being able to see it in other countries Bring back 10 second fast forward Bring back full adverts not your rubbish ones every so often. Bring back removing the adverts once the game is finished and we can watch it on demand. In other words- do what you said you would i.e. no drop on quality..Djbrooks80Version: 2.8.23

✓ AdsWhy should I pay so much for this thing when I get an unskipable ad every time I click a video.Joey niemannVersion: 2.10.3

✓ NFL FOOTBALLWhy does every broadcast begin with ads when I’m paying subscription fee? This is my last season with DAZN..Geoffck6969Version: 2.14.0

✓ Terrible for NFL CoverageAgree with all previous reviewers regarding the transition from NFL Media’s Game Pass app and coverage over to DAZN. It’s a significantly downgraded experience as 1. No downloading which is annoying when commuting. 2. Region locked which is frustrating when travelling and wanting to I keep watching games. 3. The app is terrible and there is no designation between the different lengths of highlights. Often I find in the Apple TV app that the ‘mini highlights’ is the 40 mins game and the ‘highlights’ are the 10 min game. Plus often I get a weird situation that when a game is finished and I select and then play a new game it just starts re-playing the game I just watched. I have to quit the app and re-open to get it to play the right game. The only reason for 2 stars vs 1 is that at least the iOS app gets updated semi-frequently. Honestly, I’m not longer enjoying my NFL International Game Pass experience due to the transition to DAZN and hope NFL Media reconsider for the 25-26 season..Zio-ExcelVersion: 2.9.1

✓ Bad Service, Worse Customer ServiceI purchased the NFL Game Pass (through the APP Store) as an add on to DAZN but there is an issue that is preventing me from accessing. The DAZN on-screen error shows “We can’t find your upgrade…either you haven’t upgraded yet or it’s taking a while to to show up here.” “…contact customer service…” So I contact customer service and tell the rep that I see the charge on my card from Apple for the service and the rep (after telling me I’m taking too long to describe the issue and they’re going a close the chat) tells me to just wait 48 hours and if the problem still exists contact them again. It’s LIVE sports!!! It over after 48 hours!!! I explained that and was once again told wait 48 hours and then the rep disconnected. My first experience with DAZN is definitely NOT a good one. So after a week and approximately 10 chats with TERRIBLE customer service (two of which typed thank you have a nice day and disconnected in the middle of the chat because they couldn’t solve the issue) and never being able to connect I have cancelled and working on a refund. With this clown show I’m not overly hopeful I’ll get it though. Hey NFL, wake up and see that this isn’t a company you want to be connected with…look at all of these 1 star ratings from week one..RickbhameVersion: 2.8.21

✓ Decent Match Ups Are ScarceDAZN has plenty of excellent fighters under contract through Golden BOy or based on agreements with other promoters, but they decent fights in terms of competitativeness are few and far between. Fans will enjoy seeing some fighters fight no matter how weak the competition is, but for serious baoxing fans there are few must see fights on the network. And the best fighgters, even the ones a bit past their prime like Triple G fight less than once every nine months. of the primary North American Boxing distribution platforms, Topp Rank through ESPN probably has the most fights per year and not all require subscriptions to ESPN+ and Top Rank also has stinker undercards, but they still typically are better than DAZN’s, where you have to hope for two co-main events..D4bobVersion: 2.4.37

✓ R.I.P NFL GamepassHave given 2 stars in the hope that they sort out some degree of enjoyable viewing when the regular season starts. Firstly DO AWAY with that rolling gamepass and fake crowd noise when it’s commercials. Nothing wrong with the U.S commercials they made it feel more like watching a live game. Secondly when watching the FULL EVENT on replay take out all them rolling DAZN gamepass stuff…… I’m sure it can be easily edited by one of two of the DAZN team, maybe even a B.O.T could do it now days…. I’ll do it for free if you give me editing access it’s poor service and laziness to leave them in on every full event replay …… it should be enjoyable to watch a full event replay not painful.NFLmetalguyVersion: 2.8.14

✓ Game pass down gradeThis is such a joke that the NFL has left its Australian audience in the hands of DAZN: we went from 5 screen to 2. How are we meant to watch the the games at the same time when we can only watch 2 screens. I have had so many games spoilt because there is no option to start the game from the start rather then live. The game cast goes for about an hour after the game has completed, if you are watching the game and the hour is up it will kick you off the cast and make you rejoin and try to find where you are up to. These are just a few of the ongoing issues.Kyle.garVersion: 2.12.0

✓ Save your money don’t buy thisCanadians suffer again with another streaming service that promises great things but fails to deliver. These people will love to take your money but will give little back. Save your dollars and unsubscribe..ArslanstypeVersion: 2.6.8

✓ Too many adsIf I’m paying $26 a month the last thing I want to see is ads when I switch between games. Every GD time there’s 2 ads I have to watch. Then by the time the ads are over I’ve missed a play or 2. Ends the adds maybe I’ll resubscribe but for now it’s a cancel and a 1 star review :( 👎.LibertarianbossVersion: 2.10.2

✓ Very PoorI have been using NFL Game Pass for over 12 years and so far DAZN has been completely unacceptable. Pre season games 1 no 2 had so much buffering, freezing and pixelation that I wasn’t prepared to watch the entire match. Pre season 3 will not even load a full replay and I was only able to see a 5 minute highlight. DAZN is looking to be the sole reason I cancel my decades long subscription..Postman RatVersion: 2.8.16

✓ TerribleSigned up for superbowl commercials and they marketed they had them for Canadian customers but then they didn’t!!! False advertising!.MichellefilVersion: 2.20.0

✓ Awful replacement for GamePassThe quality of streaming in this app is dreadful compared to GamePass. They don’t remove the ads from the full broadcast replays like the NFL used to do when they operated GamePass. You cannot watch GamePass in any country outside the Americas like you used to. I understand their licensing for other sports makes this impossible, but surely you Geo lock all other sports but make NFL freely available? To add to all of this, their customer service, when quizzed about charging the same price for a far inferior service, is severely lacking and just give a generic “we don’t really care” response vibe. The polite thing to do would be refund 50% of the season fee, while making sure the streaming quality gets brought back up to standard. I know it’s not my internet because Optus Sport, Stan Sport (in 4K) stream flawlessly..JPI77YVersion: 2.8.23

✓ Poor streaming performanceThe quality drops in and out constantly..Neefo2002Version: 2.7.3

✓ Changing my reviewThis app used to be so good, commercial free, all games available. Now Im paying 26.99 a month for ads and for the stream to be 30 seconds behind on average, as well as having to watch dumb commercials all the time. Im going to start looking at other options. Imagine being one of the best streaming service out there and then utterly destroying it..ChosanderVersion: 2.8.17

✓ No use for GamePassIf you don’t need to get this for GamePass, don’t get it. GamePass does not have the 2 hour option, why else would you get GamePass? Every stream starts with the first points scored, so I hope you like spoilers. This is the worst streaming service you could imagine. Adding an additional device is so difficult, I contacted support about a problem where the help files suggest an option which is not available, and the only suggestion support had was the nuclear option to log out of all devices - I can do that myself. The previous service wasn’t great but they gradually made it into something useful, that’s now gone and has been replaced with this rubbish. I have no hope that these idiots will ever fix their GamePass service - why would they?.Shane KingVersion: 2.8.18

✓ Website is a mess!I’ve been trying all morning to sign up for this service and it’s been IMPOSSIBLE! I want the NFL Game Pass and I want to pay in installments. Can’t find that link anywhere. Went to customer service who sent me a link that had a NFL schedule and that’s it. They sent me another link that sent me to the NFL Game Pass but it was a Pay the Full Amount Today link, which I didn’t want. I told the rep that still wasn’t what I wanted, so they sent another link. This one took me to a page where I could sign up for $9.99 a month plan and had nothing to do with Game Pass. I disconnected from the chat and logged back on hoping to get a different rep. This rep was worse! I explained what I wanted and the rep asked me where I was located. I said “Costa Rica” and they said “DAZN doesn’t service Costa Rica” I told the rep that they were mistaken because my neighbor has it and we watched it last season. They apologized. Then I asked about the monthly plan and they told me there was no monthly plan. Knowing I could pay in monthly installments, I told the rep they were incorrect again. Then they got mad at me and ended their sentences to me with “!!!!!!!” I told them not to yell at me then I disconnected and reconnected again. This rep did the same thing the first one did with the links to nothing. I was told my case would be escalated to someone more experienced and I would get an email soon because they work 24/7. So far no word..LalalouCRVersion: 2.8.18

✓ Unnecessary AdsIt feels ridiculous to pay that much just to have ads play when you start watching a game.Anthony902458Version: 2.10.1

✓ Garbage 🗑️They raised the monthly fee and hit me with a bunch of ads before the streaming starts. Have to wait forever to start watching whatever game is on. If I happen to close the app by accident to resume streaming another 100 ads. Horrible!.AsholeSuckerbergVersion: 2.20.0

✓ DisappointingGiven the amount of money I hand over to DAZN to watch NFL games the app and service are pretty dismal. They seem to think we want to watch an hours worth of ads for products that are not available in this country plus there seem to be a large number of games that are missing or not available for 24 hours in the schedule. Plus the app (on Apple TV) is awful. I have to select the game I want to watch twice, because for some reason, first time around it plays the game I was watching previously (even though it states that it’s playing the game I selected 🤷‍♂️🤷‍♂️). Worst of all it will occasional start the playback from the middle or towards the end of the recording… giving away the score before you watch the game. All in all a pretty dreadful experience, but I don’t suppose they care because they seem to have the monopoly on watching NFL in the UK. I actually want my old NFL Gamepass back… it was expensive as well, but at least it all worked properly..Harry CockerVersion: 2.10.2

✓ Not for UK NFL FansFollowing transfer of NFL Gamepass to DAZN the service is no where near as good. From initial review of app, their app has gone backwards and does not offer the same basic features that were on NFL Gamepass. You can not stream video to TV using a Chromecast, no ability to watch games in 40mins and can not go back to the start of a live NFL show if you miss the beginning. This particular aspect makes me worried for games when season starts and you aren’t able to start watching at the beginning of a broadcast. Typically in the past I would start watching an hour after game started. Every time I go to the site subscription page there appears to be an error so can not turn off the ‘auto-renewal’ feature. So had to close my account to prevent this. There Customer service is a chatbot with standard responses and links to the unhelpful ’Help’ page. DAZN sort this out and give us at least the same features that NFL Gamepass had, otherwise more fans will be leaving and signing up with Sky..Hider76Version: 2.8.7

✓ Game pass is getting boringI did have Gamepass last year and it was great. Living in Australia it was brilliant to see all the games but also during breaks in play I got to see the US commercials which was so good. Lots of fun to see their ads, but now with your Gamepass I just sit looking at a screen saver… so BORING. Please make it like it was, the ads were fun you have made it boring. I also hope you keep it like it was.. Watch full game, watch in 40 minutes or a highlight package..64glennVersion: 2.8.13

✓ Hopeless streaming, kept freezing, don’t buy thisHopeless streaming.Hopeless streamingVersion: 2.7.2

✓ Terrible downgradeNFL game pass is dead… terrible streaming quality, and features being removed. And trying to actually get some customer service is near impossible it seems… waste of money that you can’t get back.Darbz6Version: 2.8.18

✓ Just started and having issuesI got DAZN so I could watch sports on my newly purchased TV. Worked fine first few days then it kept asking me to log in and wouldn’t accept it, with no explanation. I called customer service and they said it wouldn’t work because I had Google TV. He thought I was talking about Chromecast but I explained I didn’t and it worked fine at first. All Google TV is supposed to do is allow you to add apps without a separate box or stick. He claimed he was going to fast track my case but nothing so far. I gave it 3 stars because it does work well on my phone and pad but if I can’t use it on my TV I’ll probably end up canceling it..IffybizVersion: 2.8.14

✓ Horrible just HORRIBLEI cannot explain the whole terrible experience I have ever had with a streaming service. First time using and it will be the last time as well. I was watching Davs and Gracia fight, and wow, I didn’t watch half of the show due to technical errors and paid for PPV TWICE! The first time didn’t get any confirmation that it was already purchased, then told me to purchase it again, and yet not being able to see the fight until the main event. Don’t get me started with customer service. I didn’t hear once from them UNTIL I was about to cancel. They were giving me a nonsense excuse of “investigating” if I’m one of those eligible for a refund. And the best part was giving me consolation for a couple of months, but I still don’t have my money back! No worries, I’ll settle this with the banks but overall terrible first and last experience, and I don’t recommend people deal with their nonsense. They don’t care about the viewers, only taking your money and giving you terrible service..CoinGhostVersion: 2.7.17

✓ Here from NFL Game Pass - Huge drop in streaming quality.Let me be clear, it is not my internet, nor my wifi, nor my PC. I tested both hard wired(gigabit lan connection with 150 megabit download speeds during various times in the day and week) and the streaming quality is disgraceful - lags all the time, drops quality every 5 minutes and when trying to forward 30 seconds at any time, it also lags. NFL needs to pay attention, I am seriously considering cancelling the subscription if service does not improve by official start of season in September..Mad MenioVersion: 2.8.10

✓ NFL Gamepass experience is terribleNFL dumped their responsibility for streaming outside the USA and the switch to DAZN so far has been a terrible experience. I have the App on my devices now and have already paid so I will have it for this year but so far having a bad time. Streaming catch-up games 3-5 days later and commercial breaks are still in the full game option. So instead of a shortened version with only commercials clipped. I have to sit through a NFL/DAZN screensaver for 5 min or try and skip forward over and over again. Worse than before. The game page has multiple spoilers on the landing page of every game. When I watch a game I have avoided finding out the score on I can’t start the stream without seeing highlights starting automatically and without seeing a full game rundown typed on on the side of the page. Worse than before. I have the app on my Fire stick and have to login with email and password EVERY SINGLE TIME. 100% of the time I open the app on my TV I have to type with a remote. Worse than before. This may be the end of my willingness to pay to stream NFL games legally. Which I have been doing every year for 10 years now..AmackkretzlerVersion: 2.8.14

✓ NFLpass: Jerky playback frequently stops requiring you to restart the gameOn a 146Mbs connection playback is often jerky and will stop completely 2-3 times a match with an error message requiring you to restart the game. Despite the significant subscription fee the adverts are not removed. In every regard this experience is a downgrade on the NFL pass app. Just when I thought it was not possible to be more disappointed I found the DAZN app is geolocked so I can watch when I am overseas. I got this to watch when stuck in a hotel on work overseas. They do not mention this when you subscribe. Get your sport content elsewhere..Nice idea...,.,.Version: 2.8.22

✓ WOW!!!!!!App crashes,Freezing and overall stability problems it Seems like the two companies Apple & DAZN failed to come together to make sure the apps performance was up to par to handle the massive amount of users tuning in to watch one of the biggest Boxing match in history which I was unable to watch most of and parts that I was able to watch seemed to be in the resolution of two giant pixels stuttering around a screen and after reset and internet testing rinse and repeat to the point where I wanted to Box someone my darn self because of rage I’ve been looking forward to the KSI vs Logan Paul fight for over a year and I missed that enjoyable experience other than about maybe 30 seconds of round 6 which I had to watch via FaceTime on iPad from a good friend of mine who’s DAZN app was almost 4K quality compared to the Nintendo 64 graphics I was trying to desperately watch with boiling anger PLEASE FIX AND PREPARE FOR FUTURE EVENTS OF THAT MAGNITUDE TO HANDLE DEMAND OR GIVE ALTERNATIVE!!! Thank You.Jacob_69Version: 2.4.11

✓ Quality of streaming poorKept cutting out and resolution poor. Annoying as hell!!!!.IjndidhhwiddheiwVersion: 2.5.7

✓ Very inconsistent stream and bad cancellation policiesSee title.Allopathic1Version: 2.10.1

✓ App is garbage for having to pay monthlyFor having to pay $20 a month or $100 a year this app is absolutely garbage. On days where there is major fights there’s way too much content which convoluted’s experience then when you finally do find your fight there’s minimal information. All I wanna know is when the under cards are and who they are is that asking too much for $100 a year why is it I’m sitting here watching a fight and have no idea what’s going on. How can you design this app that has so much functionality but forget to put the most important information. I don’t care about post fight analysis I don’t care about television shows and clips I don’t care how much of a network you’re trying to make this into all I care about is the fight that I’m paying for and the under cards and you guys are failing on that front.Joleary7Version: 2.4.37

✓ Garbage appI’m also a long-time NFL Gamepass subscriber and am extremely disappointed in the switch to DAZN. Beside the loss of historical NFL games, my frustration is with the functionality of this app, which is truly garbage at best. Why does it take longer to to watch a full game replay than if I had been able to watch the live broadcast?? Because the app is glitchy, repeating sections that have already been played when you attempt to re-watch, does not save the place you were watching, forcing you to try to scroll through to find where you’d left off, the scrolling times jump a lot when you are trying to find where you last left off, not full HD for games, AND their full game replays INCLUDE commercials… they don’t even bother to cut those out when they load full games. These were all functions the Gamepass app already had previously… and that mose streaming platforms have. This product is not cheap either, I expected at least similar functionality to the previous system. I’m not sure I have hated an app more..NiniannebVersion: 2.15.0

✓ GARBAGEThis app is complete garbage. The customer service basically does not exist, I canceled my membership and they continued to charge me for 2 months afterwards I clearly canceled my membership I had proof of the date and everything and they still couldn’t give me a reason as to why my money should be refunded, save yourself the biggest headache and do not subscribe with these absolute losers.Cb9916Version: 2.13.2

✓ Games ruinedYou really need to sort out a start from live function. I have had so many nfl games ruined by the fact if you switch in a game while it’s live you get the score. The old game pass app had watch from live, the ability to download games and full game replays without ads..Do vcxVersion: 2.8.27

✓ BrokenPaid for subscription and ppv and can’t watch the ppv..OgustosVersion: 2.7.17

✓ Bad appThis app is terrible. The search function often doesn’t work properly and I frequently have to close and reopen the app to get it to work at all when I’m trying to watch something. Just now, I purchased the Davis-Garcia fight and then tried to watch the video and it didn’t work and I had to start trouble shooting. I remember trying to rewatch the Kambosos-Lopez fight a while back and it had somehow disappeared from the platform. The app needs a lot of work to be smooth and seamless, which is what is necessary for the subscription model to succeed..Sleight ClubVersion: 2.7.17

✓ Needs ImprovementTotally agree with the NFL Gamepass comments. The prior App was better. It’s not a total disaster but there are a number of really annoying issues. The ability to download for offline viewing should be a basic human right. I used to be able to pause the live stream and rewind for up to 8 hours, I really miss that facility. Watching the highlights can be inconsistent. Overall it does not feel like value for money. Come on DAZN, live up to your hype and up your game please..LeithalVersion: 2.9.0

✓ It’s a scamI had purchased the fight for García vs Davis through this app, I expected it to immediately work after purchase & it didn’t. I think it’s ridiculous that it was easy for them to charge me within seconds but they could not get the fight to show for me in 10 minutes which they stated it should have started working. I logged on through a computer & it stated I had to wait 10 minutes for it to start working, I waited over 30 minutes and it never worked. I tried contacting them (which by the way they don’t have a number only through chat bots) said they were unable to help me until the next day. I need help today not tomorrow. I need to be refunded for a service that I paid for & never got. The only reason I gave it one star is because it didn’t give me the option to give it zero stars. Never ever using this app again. How disappointing..YobBencVersion: 2.7.17

✓ I pay too much for this nonsensePaying full price to have to watch 2 ads every single time I flick from game to game trying to watch nfl is insane I get having ads here n there but every time I switch to a different game is ridiculous if these keep up I'm canceling next year n switching to cable.Dubzy11Version: 2.10.2

✓ Unnecessary commercialsWhy does DAZN need to add their commercials in the beginning.Jags36777Version: 2.10.1

✓ BarryI am sadly disappointed with the loss of NFL GAMEPASS switching to DAZN as I find the “new” service NOT worth the money being charged. They do not offer the same content as previous service the audio level is appalling low there is a “super” that pops up now and then originally I thought it was on certain games but it started popping up in the adverts also. Whether it’s a transmission error or a problem with a switcher it’s quite annoying! I am seriously considering not continuing the service next year as it pales in comparison to the original NFL GAMEPASS!.Bazzer4567Version: 2.10.3

✓ Bring back NFL GamePassWow season hasn’t even started and this is the worst platform in the world. Took money from me without asking if I wanted to continue my subscription under their platform, hard to navigate, if you want to watch live an awful screensaver and music is played during add breaks so if you turn on during you have no idea what is happening as there is no message to say it’s on adbreaks. I can’t stand skys coverage but I honestly think I will be going back to sky as quickly as possible this is garbage! No thought for the fans and what we want to view. Would love to get my money back but the usual rubbish where they won’t give it back. Stay as far away from this platform as you can!.Jimbo777777777777Version: 2.8.16

✓ Why NFL?Being an international NFL I have used game pass for many years. It was simple to use, had great functionality and importantly streamed clearly and reliably on all platforms. This DAZN experience is the worst I have ever encountered. It is unequivocally awful and I feel like the NFL has been duped. There isn’t anything redeeming about it and want to cancel my subscription and get a refund. For week 2 of preseason this is disgusting. I don’t know anyone who is experiencing something positive. Just putrid..Extortion78Version: 2.8.14

✓ Terrible productEven doing weekly updates it just gets worse and worse. Glitching, freezing w super speed internet connection, locking up and need to restart. Sometimes you have the 30 second option to FF and other instances it’s gone. Just today watching Monday night football , 1 quarter in (replay) it pauses, flashes the final score, and then continue on. I don’t think they could plan to be this terrible. Ruins the game for me and I’ve paid $280 for the season. Absolutely terrible!!!.XTIAN44Version: 2.9.1

✓ Terrible appUseless, unstable and rubbish. Massive downgrade from NFL app. Can’t see why they made the change and hope they get rid of this awful app ASAP..JagsfannzVersion: 2.8.18

✓ Awful platform (limits devices)I can’t say how disappointed I have been since DAZN took over NFL Game Pass. They limit you to 3 devices on an account. If you and a friend have bought game pass together, you can only watch DAZN on 1 device each (to be fair). Not even simultaneous watching. I can ONLY sign in and watch on my PC, instead of having the option to watch any time on my PC, phone, tv, projector. Also, there service is terrible. Unreliable & no customer support. AWFUL MOVE FOR THE NFL IF THEY WANT TO GAIN FANS ABROAD..John ectraVersion: 2.8.17

✓ DowngradeAn absolute downgrade from nfl gamecast. Incredibly disappointed in the cost v benefit. Constant freezing and dropping out forcing you to restart. Poor video quality, ads in live game - for the cost I don’t expect ads, jerky, clunky. Just all around gutted I parked d for this sub..PellizapVersion: 2.8.23

✓ Ads, ads, and more adsHope you enjoy paying to watch ads.Icarus helplineVersion: 2.10.2

✓ No chromecast & streaming is terribleHonestly never make reviews but I HAD to go out of my way for this one, this is infuriating. Firstly: Get chrome cast capability. And second of all, it is so extremely difficult to drag where you want to go in a video. If I want to view something at 45 minutes, it might take me to 48 minutes and then glitch out and go back to the start of the video. Unbelievable.. it’s 2022 btw not 2006. Keep up.UiliuiliVersion: 2.7.3

✓ Great content, buffers a lotUpdate: downgraded further to one star. The app is flat out unusable. It just buffers and then, if we are lucky, we get 2-3 seconds of fuzzy footage. This is across all devices and only happens with this app. Do not waste your money. At this point it is a blatant refusal by the company to resolve the issue and they need to be reported. I will be doing so today. We use the app to watch a large variety of sports and documentaries. I cannot complain about content or availability. However, of all our apps this is the only one that buffers constantly. Especially when we watch darts which is why we purchased a subscription. It will buffer several times during a match (mostly replays), and the video quality goes in and out. This is the only app experiencing these issues so we have given it 3 stars. If the technical issue subsides we are willing to update the rating..Lorbrow7635Version: 2.8.13

✓ Okay for football but why so many ads??You get the full slate of NFL game and multi screen view.. but recently I’ve noticed you need to watch 30 seconds of ads every single time you change the game you’re watching.. Why am I watching ads if I already pay you for the subscription service? Super annoying. Would be 4 stars without the ads..GouchiebaeVersion: 2.10.2

✓ A poor replacementI had been using NFL Game Pass for years with no issue, but since switching to DAZN I find streaming anything outside of the games themselves to be unwatchable. For example anytime I try to watch shows such as Good Morning Football or Total Access they stop to buffer about every 10 seconds. That’s even if these shows are available. I regularly find the NFL Network section to be empty with no shows listed. The main reason I had NFL Game Pass was to get access to all the extra content as well as the games. Unless there’s a significant price decrease to make up for poorer service, next year I’ll just switch to watching the games for free on TVNZ. No point paying to watch the extra content if I can’t actually watch it..IDP95Version: 2.8.16

✓ Absolute ScamI in anticipation for the rematch between Usyk and Aj purchased a DAZN subscription under the full impression that I would be able to watch the fight but I unfortunately found out that not only did I have to pay to watch the fight but I had to pay AFTER already paying for my subscription. This information was an even bigger insult when I found out that this absolute robbery was exclusive to England (my country) and parts of the EU. This was not told to me when I signed up for the £7.99 monthly subscription nor was I told afterwards or when looking at all the hyping up DAZN was doing for the fight… no I had to google when the fight was going to start, go on to the DAZN website and scroll to pretty much the bottom of the page before finding this information obscured and in brackets as if it wasn’t important information for you consumers to know. This is an absolute scam anyone singing up for this joke should be told this information not expected to go and find it out themselves. My advice is if you live in Europe or the Uk don’t even give this app the light of day or a single thought it isn’t even worth a single payment of 1p let alone £7.99 a month..Average DAZN userVersion: 2.7.2

✓ Huge DowngradeThe NFL gamepass is very expensive and the fact that DAZN has got rid of several good features and are quite lazy with what they offer is very frustrating for that price. Previously when you watched games back the ads were taken out, but DAZN can’t be bothered it seems. I’m supposed to be able to watch two screens simultaneously so I can watch my game and the redzone show but it doesn’t work. And on top of that I can’t access the app when I’m on holiday because it’s not the same location as where I pay my sub from. Massive downgrade on the previous version of gamepass and honestly not worth the money anymore..Jackie7886Version: 2.8.18

✓ Wont let me watch the fight I paid forRyan Garcia be tank won’t let me watch video attempted to buy it on another account still the same won’t show the video or the live stream 1-10 rating just took my money and didn’t let me watch what I paid for.Lloyd manuelVersion: 2.7.17

✓ Don’t bother for NFLWhere to start. Such a poor execution switching from NFL Game Pass. It switched me automatically to DAZN with auto renewed subscription before being able to trial it to see if it would suit. It does not. When you watch a game it automatically starts playing on highlights only rather than being given a choice. The full version has all the adverts which is a pain to skip through (rather than being edited out). The blackout games aren’t on there at all, not even the highlights. The worst part is no download function. For anyone that travels this is complete rubbish. You need a reliable Wi-Fi connection at all times to stream. Also there’s no app available for my smart TV which makes it difficult to watch on the big screen with airplay being unreliable. The condensed 40 min version also missed several plays in many games and at one point showed the slo-mo replay of a touchdown before the actual play! For the amount of money they charge how do they justify a WORSE product??? Really disappointed and I’ll be requesting a refund..Falcon24Version: 2.8.22

✓ Disaster for loyal NFL fansThe forced migration of loyal NFL Gamepass fans to DAZN has been a disaster. The feed is constantly buffering, long periods of blurred pictures (often only resolved by closing the app and trying to find the same point in the game), and just random app crashes. I need to constantly note down how many minutes I am into the game in-case the app dies. This is not a bandwidth issue – I regularly stream many other online sports apps as well as Netflix and other streaming services without any of these issues. The NFL needs to listen to fans who are paying premium prices for a sub-par service. Please fix it..Wortho23Version: 2.11.0

✓ Terrible downgrade from NFL GamePassI was forced to transfer to DAZN from being a long time subscriber to NFL GamePass. After a terrible viewing experience of the opening week of preseason games, I’ve cancelled my subscription. I’m not paying £150 per year for poor quality video and regular buffering on AppleTV. Not to mention the loss of features from GamePass (no download to watch offline on iOS or laptop, no snipping of ad breaks on delayed next day playback just an awful screensaver with sfx over the top, much worse UI for actually finding anything). Good job, NFL - way to go about screwing over your international audience..MorrisheyVersion: 2.8.14

✓ Weaker product same priceWas forced to use DAZN as NFL gamepass subscriber and migrated my subscription over. Interface is clunky and dated. NFL has a lot of ad breaks which under NFL gamepass you could watch the TV ads. Under DAZN they just show still pictures of players with echoey soundtrack & game sound effects that gets annoying and repetitive very quickly. Doubt I will renew next year unless they upgrade the interface and sort out the ad breaks. So I’m paying the same price for an inferior product..Patrick_batemanVersion: 2.8.13

✓ Plz do not subscribe if you value your moneyI tried to watch the Canelo fight on Saturday, downloaded the app and subscribe. Never got an email on how to sign in, even tho I was charge for the subscription. Finally I figured out that I needed to restore my purchased using the app and my iTunes account. The issue is it kept giving me an error message. After some research I found out that if you subscribe you won’t be able to have access the app right away and it may take a few days to access the app. DAZN was more than happy to take my money but did not give me access to see the fight. I tried everything to figure out how to fix this with the online customer service but they are useless, they don’t care and take forever to answer your questions. At the end of our conversation they just said contact apple. plz do not waste your time and money. You will end up frustrated and hopeless..Juanc964Version: 2.4.33

✓ Horrible customer serviceI was very dissatisfied with this app as well as astonished on how terrible the customer service is. Not to mention if you have an issue at all rather it’s being doubled billed, canceling service and just have a issue streaming the only way to contact them is either by text or live chat. There is no phone numbers to call and when you do finally set up time to perform the live chat you get the response that they will get back with you in a few days which takes weeks. It has been almost a month now and I am still trying to get an issue resolved. That’s the horrible part of the customer service end, no for the app itself. The streaming capability is lagging to the point that it freezes up constantly. They claim it streams all boxing matches which is false. I would NOT RECOMMEND this app to my worst enemy..Chubbes 2020Version: 2.4.0

✓ Paramount plus is your competition next yearNo skip ahead buttons, cannot stream to TV and use your device. Want to text a friend—too bad. Want to check the weather—too bad. Want to look up some statistics—too bad. One can’t use their phone at the same time they are using this archaic app. Takes up to 7 minutes to become clear viewing when one does switch back after checking the weather for example and it doesn’t pick up where one left off during a match. constant gambling ads are immoral and annoying—though they come through clear without scrubbing. Can’t believe I paid for this! Compare your product to Paramount plus which will have Champions League and be available in Canada for cheaper next year. An inferior and weak product. Would take my money back in a heartbeat. Wish I never signed up for a year subscription. Would give less than one star if possible. Thank you..Fart mcdonaldVersion: 2.10.1

✓ Feel a bit scamedThought I was going to be able to stream NFL games but all the subscription does is give you the opportunity to pay more to buy another package to access the games. Feels like bait and switch. This should be clearly stated when you sign up. Already have another app for Soccer and NBA. Really just wanted access to NFL in my current location. Very bummed out. When going back and reading all the negative reviews how can there overall rating be so high? And reading the positive reviews they seem to be written by same person or group of people. Wish I would have read them first. Signed up getting ready to watch. Opened the app. Saw reality and in less that 5 minutes canceled the subscription. Apple should have a refund policy in place if you cancel in a short amout of time. Live and learn..Bts2173662773Version: 2.8.25

✓ Get a gripAny subscription based app that can’t cancel (or even just adjust) the actual subscription is a joke. Having a page that says “continue on a browser :P” without actually having any buttons to GET to the browser is not good enough and is clearly money hungry behaviour. Disappointed and dissatisfied.Bladebolt465Version: 2.10.2

DAZN: Stream Live Sports works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact DAZN: Stream Live Sports.