Azazie:Shop Bridesmaid Dresses Negative Reviews

Azazie:Shop Bridesmaid Dresses App Complaints & User Negative Comments 2024

Azazie:Shop Bridesmaid Dresses app received 18 complaints, negative comments and reviews by users. Have you ever had a bad experience using Azazie:Shop Bridesmaid Dresses? Can you share your negative thoughts about azazie:shop bridesmaid dresses?

Azazie:Shop Bridesmaid Dresses for Negative User Reviews

✓ Try on dressesNot sure why I can buy the dress in my size and color but I can’t try it on in my size and color… Also don’t have the option to pay with Apple Pay if it’s not going to work at all. Other than that, the dresses that I have gotten from here are pretty and work for what they’re needed for. Just kind of annoyed that I have to spend $300 to try on 3 dresses because the option to try them on in the size and color isn’t available.Sara Lynn.Version: 4.4.8

✓ 👎🏻👎🏻👎🏻Why are you stopping my music while I browse????? Stop it.Sh_lbsVersion: 4.2.1

✓ Try on processI feel like you should be able to order more than 3 Try On dresses at a time. By the time you place your order, wait for the dresses to arrive, try them on & take them back to an approved return center, it’s a span of several weeks. It would be much simpler if you could order 6, 9 or 12 dresses at a time, try them all on & return them all at once. I’m very busy & it takes months to do this process over and over again until you find a dress you actually want to order. Glad I started early!.AG013013Version: 4.6.2

✓ Extremely limited try before buy inventoryI love Azazie. I love the lower prices. I love the try before you buy feature. I even love that they’ve extended return time during COVID. However, because of this extension to return dresses later, there is NOTHING available to try on. I’m shopping as both a maid of honor as well as a bride and there’s been nothing to try on. I’ve set up email alerts, an awesome feature, but literally everything within 2-3 size radius of my size is unavailable. And when something does come back, it’s gone within seconds. Please please add more inventory to try during this time!.Travelingray8765Version: 2.8.16

✓ Great dresses, great prices, bad appAzazie’s products are great — wonderful variety of affordable, customizable dresses in inclusive sizes. This app, however, leaves a lot to be desired when it comes to functionality and UI. In particular, the showroom feature doesn’t make much sense (why not just have a “favorites” page?) and being prompted with “are you sure you want to leave?” EVERY time you hit the back button when looking at a try-on dress is truly maddening. Also, having a spin-to-win pop-up in an app is super distracting..IcemenorahVersion: 4.6.7

✓ WORST…EXPERIENCE…EVER!!!Please heed my warning & DO NOT order from these guys. My maid of honour is a plus size woman as am I, which shouldn’t be an issue, but she has ordered her dress FOUR TIMES! & they STILL got it wrong. I don’t know if they have chimpanzees working on the dresses or what but as a company who is supposed to pride themselves on making dresses for women of ALL SIZES, these guys don’t have a fricken clue. If I could give a ZERO out of five stars I would. I’d even go as far as to say they have earned -5 stars out of 5 😤😡.MizzTaramisuVersion: 4.1.2

✓ Custom ordering on this site is a SCAM!My sister is getting married in mid October. We decided to go with Azazie to purchase our bridesmaid dresses. I downloaded this app in hopes that I could make purchasing (and getting in touch with customer service) a bit easier. So far it’s been a total bust! This is a stressful time for us, and Azazie has not made any attempts to respond to either of the messages I’ve sent them about my custom ordered dresses. I could go on and on about my experience, but I’ll leave you with this. …. I FIRMLY believe this company is fraudulent. I do NOT believe they are making these dresses to your custom size, and instead send you a dress that they think is the closest fit to your measurements. But once you order “custom”, you “can not return it”. Before you make any assumptions about this review —— all 4 of my sister’s bridesmaids ordered “custom” dresses. ALL of our orders came to us LARGE, and almost falling off. It’s ridiculous!.AriW1018Version: 4.2.3

✓ Poor customer serviceWhen updating my billing address and shipping address, app failed to saving shipping address. The dress was shipped and delivered to my former address used previously on app, which I failed to realize due to being out of town. Initial attempt to address customer service over the phone provided an estimated wait time of 5 min. However, wait time was over 25min before hanging up and attempting again later. Second attempt to contact customer service over the phone, experienced long wait time. When finally speaking with customer service, she was very condescending and unable to provide any resolution other than 15% off next dress. The dress is required next month, at this point I had to pay for a second dress with rushed shipping. Very displeased, and frustrating that a technical error is resulting in me spending 300 dollars. Prior to this experience, I highly recommended this app. I had my bridesmaids use for my wedding and I previously used for a different bridesmaid dress. Azazie provides a lot of options with dresses that are very cute. However, if anything goes wrong with an order requiring any customer service actions be prepared to extremely disappointing and spoken to in a condescending tone..Kellicurran.15Version: 4.1.4

✓ Wish I had gone to David’s BridalI am a bridesmaid is my sister’s wedding. She chose Azazie to keep costs down. I ordered a dress to try on before ordering, like suggested. The dress fit great! I ordered that exact size in the color I needed. It does not fit! I had to take it to an alteration shop the back strap is 3 inches too short and the shoulder strap is an inch too short. I also custom ordered my daughter’s dress from them. Measured her with a little give. Her dress came in and doesn’t fit either! It’s too tight. And there is very little room to let it out. How does that happen when you measure with some extra give? I wish I had gone to David’s Bridal. The price would have evened out with all the alterations I am having to have made..Ihatenicknames2069Version: 2.9.8

✓ Just ok AppThe app is very glitchy…using the latest software version of iPhone (13Pro). Makes shopping the app frustrating…but I feel the website is glitchy too. The checkout process on the app is easy though, and I appreciate that. But the app could be better. I wish you could scroll left/right on the photo to see the dresses, instead of having to click the link and open the dress, then traverse back to the main page again..Kdlittle04Version: 4.4.2

✓ Issues All Around…1. The app logs you out every time you leave, is slow, and has trouble performing basic functions like saving a dress to your “showroom”. 2. Shipping takes a very long time. I can understand if you have something custom-made, but if you order basic sizing like I did, it still took Azazie around 3 weeks to ship. 3. The bridesmaids’ dresses are all different shades even though we all ordered the same color and fabric. 4. I ordered a size up and it was still WAY too small. You may need to size up 2-3 sizes because the sizing chart is completely off. 5. Dresses look somewhat similar to the picture, but they’re off. Mine looked boxy and didn’t have the mermaid shape like in the picture. 6. The return process is painful, and they take 10% of what you paid no matter what. I did not get custom sizing because I knew that would be non-refundable if it didn’t fit, but I didn’t know they would take a portion regardless. I’m not usually one to complain or write negative reviews, but there has been so many issues with this site that I had to speak on it. Weddings are very expensive and we’re all struggling right now. Hope you guys find your dresses! ❤️.KennybitesVersion: 4.5.9

✓ Highly InefficientMy dress was lost by FedEx (so I don’t blame azazie for that) and even though I had already completed an investigation with FedEx as to what happened to my dress, azazie went out and did another investigation even though I provided them the information I received from FedEx. I wasted 3 weeks because an azazie worker told me it was best to wait so they could send me another dress of the investigation determined the dress was lost. I already knew it was lost but decided to go along with it. They finally emailed saying it was lost and that I would have to reorder rather than them simply sending me another one so I wouldn’t have to pay again. Would’ve been much easier if they had just sent another instead of me reordering a dress and waiting for the refund to process..GiirdsfVersion: 2.2.8

✓ Worst appAzazie products seem great, haven’t bought anything yet but I’ve ordered dresses to try on. The azazie app however is probably the worst app ever made. Literally every time I use it there’s numerous glitches and errors. Currently trying to order a colour swatch and I can’t. I’ve deleted and re-downloaded the app numerous times and have updated it whenever I can. 1/5.MycatpabloVersion: 4.4.2

✓ Unable to view showroom in appI’ve heard great things about this website so I am having my bridesmaids use it to order their dresses. I invited them all to join my showroom but am unable to access my showroom from the app. Every time I go to the page it asks me to log in, even when I am accessing it from my account, and after pressing it several times with nothing happening it finally changes to a screen that says an error has occurred. It then bumps me back to start the process all over again. I have has the app for a couple weeks and hoping it would get better with an update and maybe it was just a glitch, but am still unable to get it to work, which is a shame since that’s the whole reason I downloaded the app in the first place..Rbonham10Version: 2.2.9

✓ Buyer BewareI ordered a dress from Azazie for my SIL's wedding. I ordered a dress that, when I got it and tried it on, it was literally falling off my body. I used my measurements when ordering the dress. Although the dress looks lovely on the hanger, I cannot wear it to the wedding. I called the company to see if they can help me. The wedding is still 3 1/2 weeks away. They were not willing to do anything. They only suggested altering the dress. The amount of alterations alone would be a similar price to the dress. They were even talking about doing an investigation to see if the returned dress was faulty to be able to give me a full refund, even though it was a standard order dress and their site says it should be a full refund..JSterbsVersion: 2.1.7

✓ Azazie Stole my moneyThis page is hacked, or either. Azazie is a thief. They took money out of my account immediately after I submitted my order. I never received an order number or any form of confirmation for my order on my account. It says no order was placed. No purchase was made. I have been in contact with this company via email, and also through chat, they say they cannot find my order. This company took the cost of the dress as well as shipping fee out of my account within seconds. However, I have no proof from the Azazie that I ordered a dress except my statement from my account..+++smilesVersion: 4.7.4

✓ At home try on NOT worth it. Better off buying and returning if it doesn’t fit.Why offer an at home try on before actually buying the dress if you don’t have all the sizes in stock. What good does an at home try on to me if every size in any color of a dress is sold out?? The try on I did end up doing was stressful and not user friendly. You have to take it to one of their approved locations. Which for me was a GameStop (why?) and you HAVE to do it a within a week of receiving it no exceptions so you better make sure you aren’t going away for any amount of time because my package arrived earlier than it said it would and I was away so I had to scramble to get it mailed back in time because the APP AND WEBSITE CRASHED EVERY TIME I TRIED TO REQUEST AN EXTENSION..Mrb5711Version: 4.5.4

✓ Horrible customer service: Paid for 2 dresses and only received 1Ordered a first dressed that got lost in transportation but I only found out after inquiring 4 months later because tracking system read in production. They told me to reorder with a 10% discount for my trouble so I did right away but never got reimbursed for my first order. Now they are arguing they did but never got my money back yet they definitely took my money again for my second order. Email exchanges take several days to get answers and are always unapologetic and useless. I will never recommend simply for their poor customer service. It’s to bad because the product and the price is decent..Sab CurVersion: 4.7.4

Azazie:Shop Bridesmaid Dresses works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Azazie:Shop Bridesmaid Dresses.