- 89.3LEGITIMACY SCORE
- 89.8SAFETY SCORE
- 4+CONTENT RATING
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Uber - Driver: Drive & Deliver App User Positive Comments 2024
Uber - Driver: Drive & Deliver app received 46 positive comments and reviews by users. Can you share your positive thoughts about uber - driver: drive & deliver?
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Uber - Driver: Drive & Deliver for Positive User Reviews
✓ Issue in starting in surge timeI have noticed that when I start driving in surge area I was al aye given the rides from no surge area or I was given rides far from surge areas after completing that ride if I end up coming in surge area again I couldn’t get any ride from surge even though I m at right place to expect the ride but always bad luck which is really annoying. Secondly when uber drivers are not busy we don’t get trips for uber eats but v get those rides when there is no uber eats driver is available so in that case uber eats get prioritised first which is also not good for uber drivers as we should be given same equality like uber eats guys not like if they r not available in that area then only give those rides to uber drivers, this thing has happened a lot not only with me but one of my friend too when we are just sitting like duck in the car waiting for ride. These things should be improved..Version: 4.109.10003
✓ Jobs offered by UberIn my experience of driving for Uber, particularly before lockdown, one of the main problems was concerning jobs offered by Uber. Often they would offer you a job which was completely ridiculous from both the driver’s point of view and also the rider’s. In simple terms uber would offer you a job which was just too far away especially during peak times . In other words :traffic gridlock. Why do uber offer you a job which would take you much longer to get to than showing on the app? Drivers aren’t stupid, they know the local driving conditions far better than uber obviously ( if uber knew the reality of the situation, uber would be idiotic to offer a job which from the drivers point of view isn’t worth it. )the driver loses out either way: in such a situation the rider would cancel anyway because they would soon realise you are too far away and if the driver cancels it effects his rating. So the driver can’t win. It would be helpful if in future the uber app actually had more common sense and didn’t offer a job to a driver miles away just because they cannot get a nearer driver to cover the job. Frankly it is sometimes just completely brain dead..Version: 4.252.10000
✓ Uber Eats driverThe app is pretty great. I ONLY do UberEats.. The quests are generous and help make you extra money. I actually do this full time now to focus on my own business and I get by. However, they should have an option for us to decide if we are willing to deliver out of the state. I understand that people that aren’t from NY or NJ think traveling in and out of the city is a breeze, and when you live in Jersey City and Bayonne it really is, but that doesn’t mean I WANT to go back and fourth, MORE THAN ONCE in a day, let alone an hour, idk how tolls are anywhere else but getting into any part of NY is EXPENSIVE. Especially now that the pandemic has made the state of New York even more broke. I don’t mind doing it, but there are days when it’s just not worth it and when I really just don’t want to. So please, idk if you people at Uber actually read these but please consider giving us an option to travel out of state, or maybe give us an option to enter how many miles from our preferred location we are willing to go. And can you maybe figure out a way to get us to our destinations without having to pay multiple tolls, I’m doing this to make money, not to pay 2 to 3 tolls for a person who’s only gonna leave a 1-2 dollar tip. If there are going to be multiple tolls, you should figure out how to make it worthwhile..Version: 4.287.10001
✓ The current app is the worst ever.This current version app is the worst ever. It's too slow action, When I've already past a tuning point the app still telling me to continue go ahead. Many times I have to reverse back to turn into the street I just past( obviously can't do it in the main road or during the day in busy traffic), I then end up have to go around to come back to the street I've missed. The rider recently gave me 4 reports in relation to the Navigation which mostly happened in this situation. It's not only the inconvenience, it's dangerous!!! I hope Uber can work hard to find the solution or I will start to use Google map- that would be inconvenient as well because it doesn't showing the rider's name and other information such as address, the rider's rating and contact. I'm not happy at all about this new version app. The font size of the address of picking up and destination is too small that I was unable to see easily When I’m driving, it’s also dangerous to make efforts to see the address clearly..Version: 4.308.10000
✓ Old alert.Can we please bring back the old notifications,"you are coming up to a busy area, expect deliveries soon".Version: 4.209.10003
✓ It takes lot of batteryThe app consumes lot of battery please fix this. Also many times app shows trip requests coming and disappear in 1 second and shows in rejected trip count- not a good thing- please fix Also it’s always a good idea to suggest the rider to wait a safe stopping spot instead of waiting in a place it’s dangerous to stop— app should ask the rider to walk safe spot please.Version: 4.305.10002
✓ Clitches and app crashingRecently the app has been freezing and I’ve been loosing deliveries for Uber eats and my trips money has been coming into my app 4hrs late . Plz Uber eats and Uber driver fix these problems. I lost money because of this !!.Version: 4.113.10001
✓ Fantastic App and business ideaGotta day I love this app and also the business idea behind UBER. It is great to be able to earn a little bit of extra money by delivering orders to people..Version: 4.206.10002
✓ Overall very goodFor most day to day activities, the app is sound. Usually little issues are addressed quickly by devs and some niggly functionality issues can be improved through doing surveys. My biggest criticism lately is the “verify order” extra steps which means 2 extra button presses for every order. The silly thing is that 99% of all orders are stapled closed so I can’t “verify” the order. Ultimately getting the order correct should lie with the business providing the goods so what’s the point of this? Beyond this, it takes the mapping awhile to update certain changes; I’ve been living in an area with roadworks for the past 1.5 years and it still reflects very old mapping on the app. Good user experience overall.Version: 4.446.10002
✓ One (legal) improvement neededThe app is great. Easy to navigate, clear and concise with everything. However, with the new mobile phone use laws that have come into place, it has become a very difficult task to simply accept an order. You are no longer allowed to illuminate your screen whilst driving. Given that you only get 30 seconds to accept an order, it may not be enough time to pull over, switch off the engine, unlock your phone and then accept. The app needs to be compatible with Apple CarPlay and Mirror Link, and needs to allow drivers to accept orders through this. As a driver I am expected to be legal and compliant, so I would expect the platform I am using to provide me with the tools to remain legal and compliant, as I’m sure they would not go out of their way to back me up in court if I am found to accept an order unlawfully!.Version: 4.350.10000
✓ Delivery driverVery good app I have some information it’s good idea if you showing address customer when accept order more than any order need verify id because some people use different address after kill your time and if you have more than one order it’s better showing both orders in the map driver choose which one first and before one minute you near customer automatically send I am on my way when you in correct location send I am arrive!?!? One night I delivered one order She changed address more than 5 minutes drive and I wait for customer more than 7 minutes I delivered nice She asked me your single I said I have three children I am lie because I don’t like customer after She gave me unlike. Morning time I have two orders in second restaurant I wait more than 10 minutes any one don’t answer after one different driver come she answer I said why I long time wait you don’t answer she said you want your order or no why I come if I don’t want my order after she gave me unlike but customer give me like because I delivered with care after I am back I said why you gave me unlike she said you use word bad I said check your camera if I said any word bad I delete my account after she want delete my unlike because she is bad people and I will gave her restaurant by my and some different account zero star ..Version: 4.446.10002
✓ About keep sending jobsI don’t like when u keep sending jobs and I am too far to do those jobs. That’s not good. I did not pick so many jobs, because I was too far to pick those jobs. That’s why you decrease my acceptance rating. I am just new in Uber, I think it will take me some time to figure out everything. Thanks Regards.Version: 4.234.10000
✓ I’m not happyUber should give option to driver where’s the drop off area and just like deliveroo sometime i want to go home if I’m taking last order I should know where I’m going and recently I’ve seen many drivers have 2 or 3 apps I’m always waiting for delivery at McDonald’s and I’ve seen many drivers come to McDonald taking 2 or 3 deliveries at the same time and here I’m waiting for a delivery from 30 mins. McDonald’s have a policy that Uber eat driver should take one order at the time but some drivers have 2 or 3 apps they take 1 order from McDonald’s keep it inside the car and come back again taking the second order some people are so greedy. I’m been working for Uber from 3 years I used to make a decent money but nowadays I can’t even make £3 an hour..Version: 4.291.10003
✓ More travel for less money.I have been working now for Uber for almost 7 years and I can tell you that this app is the best it’s easy to use very user friendly and a lot of good features you can benefit from, however, with all that being said there is only one major problem which I have been complaining to Uber about for almost 2 years now, The app will send you a job that can be up to 30 km away and the job will only be for a distance of 1.5 km and so depending on your commission with Uber you can earn a maximum of five dollars for the 35 km travelled, that’s horribly wrong and it’s a waste of time for the drivers and waste of money. When I spoke to Uber about this they said that they have engineers looking at the problem and trying to fix it. And that was about six months ago!.Version: 4.338.10000
✓ ZULFIt would help greatly if the app would say which area the job is from or going to rather than just the postcode. Sometime the driver is traveling so far to the pick up point and realises that there are too many riders or the rider has not got a mask or any reason as such then if the driver has to cancel then the driver doesn’t receive a cancellation fee. The biggest annoyance is also when there is anther drop before the final drop,that usually means it’s riders who go for food or to the shops or parents picking their children from school and that can be sometimes 10/15 mins off waiting which the driver is not being paid for. In these instances waiting time should be applied. Other times the driver accepts a ride and once the rider is in the car then the rider updates the final stop which the driver has to accept and in some instances the driver is unable to do so.Version: 4.300.10002
✓ Things i dislike about the companyHonestly i love the constant orders that come in but I’m not satisfied with the low ball pay they been giving me lately. Like here’s my huge issue right here with this company, so i been a Uber eats pro member for awhile. Delivered over 400 times for the company & now for the pass 4 days now i been getting nothing but $2, $3 & $4 orders to go miles out my way to pick up some food then drop it off to a near by place i was just at & here’s the kicker… so i call Uber support “you know so they could fix my issue” & every time i reach a representative & explain my issue. Here’s exactly what happens they hit you with the “aww I’m sorry to hear this, let me see if somebody in another department can help you” then once you reach that next person & tell them the exact same thing they continue on with nonsense & repeat the same thing that was said by the other representative… this continues for awhile actually to the point that either you get aggravated enough & just hang up “Because that being put on hold by them process be mad long” or they either hang up after you done spoke to 9 of them. It’s tiring being treated like nothing & getting paid Pennie’s conspired to what you use to make on here by a company you put your all in.Version: 4.427.10001
✓ Could do so much betterFor a billion dollar company, the app is actually not that great. Maps are so terrible that it guides you to dead ends and no left/right turns. If you lose gps signals you pay tolls from your pocket as Uber can not detect if you went through a toll road. For a city like Sydney you keep losing signals in the cbd area all the time. Also if you are not given the toll amount, Uber expects you to go through every trip and spend hours to calculate how much you are underpaid and do their job for them and waste hours of your personal time. Current version requires a lot of bug fixes. If you toggle preferences it will still send you requests, ultimately have to cancel the request and it impacts cancellation rate and everything else..Version: 4.216.10001
✓ Uber for driverJust saw a fake lengthy review by some who pretended to be doing on behalf of drive . I don’t understand why some people don’t think before just blaming and posting fake reviews. Uber for me - since I start working for uber as part time , I find it for better even from my regular 9-5 job . It is flexible and good money . Decent customer 24/7 support No hassle with money It provides me and my family best income and flexibility What I feel Uber need to work on - mapping in Uber app is not very good . 1- wrong route or route from back street 2- take dirt roads while car clearly can’t be driven on those road I think there must be in app option where drive can leave in option in incase road permanently closed or anything wrong with mapping etc , by this way unber will have first hand map data and better earnings abilities for driver as well ..Version: 4.405.10000
✓ App issuesFirst of all, I’m not posting a negative feedback, on the contrary. Uber, as a Company offers a flexibility which you can’t find with another field. From my experience, I would highlight the following: On many circumstances, the trip offered is too far and the traffic conditions do not conquer with a fair price. Cancellation is the only option, yet your rating is affected. The waiting time is 12 minutes! Firstly, in London, you don’t have that luxury to stay parked for 12 minutes. If you cancel due to obvious reasons, you don’t get paid and the ratings is affected, again. Another glitch is going online! Despite the fact that all details are updated, in many instances, the App is asking to confirm a vehicle, which you do, and still you are not allowed to go online. Endless reports have been done, but the problem it’s still there. And lastly, when a rider performs a false negative feedback, you as a driver always lose. Why? You can even be locked out and unable to work until Uber reaches a decision. There should be a improved system to allow facts to be proven based on the truth ,not just a simple verbal statement. Driver partners are those who deal with the riders face to face, we should have more options when false allegations are being submitted. Thank you and stay safe!.Version: 4.354.10000
✓ Help drivers in the darkWould be really cool if as you come up on a address the house numbers started appearing on both sides of the road. That way you could work out what order the numbers go in as you drive up the street. Particularly handing at night in the rain when both houses before my customers house had their lights on & my customer didn’t. Would also love to be able to accept orders via my Apple Watch in case I’ve left phone in car or on my motorbike. Finally it would be very cool to know in real time areas of high demand (nothing more annoying to driving where you think your next order might come from to get an order where you have just been) or even if a restaurant has high number of orders backed up. Very frustrating to get to a restaurant as quick as you can to find out there is a 30 minute wait..Version: 3.175.10012
✓ More rider information needed!!!!!!As uber provides all the information of drivers like Car info, driver’s photo, name to the riders, a driver also need riders photo especially when picking up from the road sides..Version: 4.211.10000
✓ AlanThe app has improved a lot over the years however accepting reservations is far from reliable. Numerous times I have accepted reservations and while on my way to do the pickup I keep getting requests and even when trying accept trips in direction of pickup the app doesn’t process the accepted trip. Worse yet they count the trip not provided against my acceptance rate which could hurt my rating. On 2 different occasions I had 6-8 trip request sent and counted against me lowering my acceptance rate by 6% taking me from 98% down to 92%. Also on my way to pickup reservations the trip drops off and I have lost the trip also losing money, time and gas. The last trip my screen told me finding trips instead of giving me the navigation route as if the trip never existed. I had also turned on Waze and that got me to my destination and I picked up the customer and only then did the Uber app begin working again showing me I still had the trip. So again these problems and the lowering of my acceptance rating has made me hesitant to accept further reservations going forward. Customer service was useless when I relayed the problem and said they would note my account but never corrected my acceptance rating which is very disappointing. Again the app has vastly improved but the reservation component doesn’t work well at all..Version: 4.324.10000
✓ GreatFind Uber delivery app to have a great UI and quests. Suggestions - keep quests achievable (anything over 55 to 120 in 4 days is not reasonable) - Woolies and alcohol delivery prices need to go up (QLD) way too under priced. - add option to cancel : unable to find adequate parking and also option to cancel because another driver took the order. - when going active online and you’re driving to a particular suburb or cluster area to be able to set deliveries for that area as you're driving along the way because after 3 consecutive no’s the app pauses and you lose your GPS directions in the app. So suggesting that you’re able to mark the area you want to pick up in. would be great to set location in app for GPS to pick up just in that area. - when you get a double order, show a summary of both drop off locations. - really annoying when you’re driving and a message pops up and distracts you when driving and messes up your turn off because it won’t leave or give you the option to cancel out of it while driving. If this setting can just be removed and perhaps just a ping notification advising a message is available. - also same for new requests…if there’s a way for a request to pop up without interrupting the GPS maps while driving that would be great. Thank you!.Version: 4.361.10002
✓ Inappropriate trip requestI don’t understand why uber gives a trip and what it’s think that 15 min away trip and 3 min ride people will accept that kind of request. And if you refuse to do that then it will ask you are you still accepting requests.?.Version: 4.447.10000
✓ Great opportunityBeing a Uber Driver has opened opportunities for us that we did not think were available to us. It requires little effort to do something that you actually enjoy doing, and get paid for it. Yes you do need to make the little extra efforts that you probably would not do so often, like the daily car wash and clean-up instead of weekly. It takes very little time when it is done daily, as it isn’t really dirty, just make sure there is nothing tucked under the seats ect. Vacuum the mats and seats for that bit of gravel left behind by shoes and bags. Be extra politely your guests (yes they are guests, paying but still guests) Supply a bottle of water on that hot day or evening, and maybe a breath mint? Just make it fun, but don’t be “over the top”. You have the right to refuse that rude drunk client without penalty, Splend and Uber are both there for your protection Have fun.Version: 4.200.10003
✓ Request favorite driver in appCan u add a option in uber app for rider to choose their favorite driver , just request then rider can see how long the favorite driver available for next request, or offline not available, once favorite driver received request, driver can decide go or not go see how far or how convenient driver can b!.Version: 4.203.10001
✓ Very frustrated!I am disappointed in the fact that I sit outside McDonald’s waiting for a delivery order to occur on my screen for the last 2 hours, and in that 2 hours, 2 other delivery drivers have come twice in a row and I haven’t had a single delivery, so I’m really devastated as this is totally not fair, I could be working somewhere else making a lot more stable hourly income. This whole idea of ‘whoever is the closest will get the next delivery’ is absolutely false and needs fixing because i can sit at a McDonald’s car park for at least 2 hours and not receive a single order, EVEN THOUGH I AM ONLINE AND WAITING, yet there will still be a random driver passing by and just happens to receive an order from the McDonald’s which I just happen to be sitting right in front of... it’s just not fair!.Version: 3.175.10012
✓ Crap mapSince LTN’s have been popping up all over London, your map doesn’t know where these are and you have to switch to the WAZE map which finds the best route. Map also directs you to turn where there are restrictions. Also allocates jobs where I’ve passed a junction and if I accept the job, I have to drive a long way which makes the job not worth doing then need to cancel which affects my cancellation rate. Apart from this, it works fine. I don’t get some of you drivers claiming that you can’t make minimum wage. You are either really incompetent drivers or idiots. You just need to clue yourselves up about where to go to to find the work. When you have problems with pickup points, you have the option to call the rider to clarify where they are..Version: 4.298.10001
✓ READ REVIEW.Giving 5 stars so my review gets seen. If I could give the overall experience 0 stars I would. The app is super buggy, regardless of how many “updates” they make to the app. The amount of times I have to close the app and reopen, turn off the gps voice because it’s annoyingly repeating itself, not being able to accept orders and the app makes my phone so hot I’m unable to see the screen for hours because of how dark it goes. I decided to make Uber eats my full time job because of the flexibility of making my own schedule and being my own boss. But, I noticed since I started working for Uber eats last year, the base pay has gone down to only $3. $3 is nowhere near sufficient for a trip over 10 minutes/10km. And only adding an additional $2 for 2 deliveries making the total $5? Pathetic. I also noticed that Uber added “cancellation rates” on the app under our profiles. I think it’s guilt trippy considering you only pay your drivers $3 per order. Uber needs to pay their drivers more if you want drivers like myself to stay employed for your company. Solely relying on tips is not fair to the customer and not fair to the drivers, especially considering the outrageous gas prices currently. Not to mention the amount of how much my poor car has deteriorated, it’s not worth it anymore. Spending most of my earnings on gas and car maintenance/mechanic. If Uber continues to treat their drivers this way I will have to stop working for your company and finding work elsewhere to pay the bills. If you’re thinking about signing up for Uber/Uber eats, I would think and consider twice. Unless they change their ways, it’s no longer worth my time or yours..Version: 4.367.10001
✓ Better payI’ve been driving for Uber 3+ years and the app itself has gotten better however the earnings seem to have gotten worse. When I first started delivering an order for a grocery store like Kroger or Safeway was usually 9+ dollars and now I get offers to take 3 deliveries from Walmart and it pays $5??. Some of the grocery orders are $200 orders going up to a third story apartment, and we’re gonna make $2 for carrying all those groceries up the stairs? Not to mention I live in Arizona and in the summer time we deliver a lot of cases of waters. Carrying 2-3 cases of 24 packs of waters up stairs in 100 degree weather for a couple bucks is crazy. The other issue I have is people removing the tip after the trip. Many people offer a high tip so that a driver will take it faster and then once it’s delivered they lower it? Obviously if there was an issue that’s understandable but when I’ve delivered it on time and there’s nothing wrong with the order it seems unfair that they can change the tip amount to a lower amount just because they don’t really want to pay that much? There are also not very promotions in my area and I agree with previous comments that late night deliveries are risky and we are sitting in drive thru lines for 20-30 min sometimes and dont get any compensation for that. It seems like those deliveries should pay more.Version: 4.415.10001
✓ Needs some improvements1. While waiting for a rider, start writing him/her a text message and wait for the “Earn $$$ more if wait additional X minutes” alert which appears on expiration of the 5-minutes timer enabling the driver to cancel the ride without a fee. Expected result: the alert appears on top of the text messaging view; the alert can be dismissed; the driver should be able to continue writing the text message. Actual result: alert doesn’t appear, unable to write the text message (soft keyboard’s key presses are ignored). 2. Navigation is irresponsive to motion at slow speeds (up to 5 mph) even if distance traveled at the slow speed is significant from the perspective of finding a right building or turn. Very confusing. 3. In gated communities, in late night, navigation often directs to closed gates without security. I’m unable to enter the community and have to find another entrance with security on my own, which adds a significant delay to arriving to a pick-up point. It’s understood Uber doesn’t have information about gates and presence of security at gates, but big data analysis could be used to identify gates without security (analyze drivers’ stops and U-turns close to pick-up points at late nights and mark those places as “potentially closed gates”)..Version: 4.448.10002
✓ New DriverIm enjoying being an Uber driver as this has allowed the freedom to do whatever or whenever I choose. I am trying very hard to give great customer experience not just about getting more stars or getting tips. Just for the fact that I enjoy chatting with most customers and making their day a better day. Thank you Uber I should have done this years ago!.Version: 4.277.10001
✓ Avoid tollsMaps forces u to go on toll road, even for short distances. We should have an option to avoid highways or toll roads. Customers do not like toll road..Version: 3.175.10012
✓ Misleading and often failingThe app continues to show surge pricing that disappears when an actual job comes up. I also do not get any benefit for being the only car in an area - I will stop doing that from now on so there will be st tonnes zero cars available. My specific area is very different from the city area it is lumped into and Uber is under pricing itself and me by charging around -2.5 of what the local cab company charges. Customers would be willing to pay quite a bit more for more coverage - which would lead to more drivers in the area and with that more customers. The Pokolbin area of NSW id a perfect place for Uber but its customers and drivers are terrible let down by the pricing settings of the app - it is a very different place from Newcastle and should be should be treated just way - otherwise Uber will fail there..Version: 4.210.10000
✓ SuggestionLots of times it happens someone has booked a cab for the family member or their friend & when the customer hops in the cab he or she are the direct customers & they sometimes what to detour or change the destination in these cases there are no options on the app to report. * In Christchurch there are lots of road works & especially around the weekends the busiest spot of town is the Oxford Terrace & there is no where to park or wait, I guess there is new waiting area by tram lines customers & drivers should be encouraged to park there until the civil works are sorted. Doing so there are no compromises with health & safety..Version: 4.260.10000
✓ Rate rider freezesAfter logging in & completing the first job the app freezes at the rate the rider stage Eventually it returns to the ready finding jobs stage without me rating the rider Have cured this by double clicking the iPhone & closing all windows then opening Uber again before starting for the shift..Version: 4.307.10001
✓ SuggestionThe app’s voice didn’t work if the phone is connected to Bluetooth. I hope that if you can make it integrated with Apple Watch and Apple CarPlay This make our life more easy.Version: 4.236.10000
✓ Please review fare pricesPlease check gas prices, insurance, maintenance and other expenses of drivers and kindly review your fare pricing as it’s been the same for a long but expenses are more than doubled in the last few years. It will be hard for drivers to survive No hard feelings …no issues with Uber app or customer support only concern about driver expenses ..they are driving (at moment) with no profit just to feed there family. Thanks.Version: 4.346.10002
✓ Great...butI can't use the app. It keeps asking for a background check which I've already done. Also wrongly emailed out an Australian check to NZ which they said they would refund but never did. Whats going on with Uber?.Version: 4.233.10001
✓ Trips kilometres are paid unfairDear Uber driver app developers, I am writing this review to your app, and I am straight forward with what I am saying here. The trips we do are not paid properly. You guys manipulate the UberEats drivers partners kilometres. This is a big concern. I am loosing so much time to follow up each trip due to this issue. I am having evidence and I suggest that all the UberEats partners to have a look of their pay at the end of the trip and compare with the initial starting point, and you are going to see that you get paid for less kilometres. I know that you guys use google maps services and when the information is transferred in your UberEats app servers at the end of the trip, you can set a percentage between 5-20% deductions from that trip. Those money belong to the drivers are not yours. You get 25% for offering your service but your service is not accurate. You gotta fix this issue..Version: 4.229.10002
✓ Good app but improvements are neededOver the last 5 years of driving this app has gotten a lot better but still has problems. Lots of map problems though as roads that have been completed for several years are not on the map but a few roads that just got completed are on the map. The surge from uberX shows up on delivery only accounts and makes it confusing if the delivery should have a surge. The rewards should be better. Send us notifications of when it gets busy for delivery in an area so it gives us the opportunity to go online. Support has been getting better over the years but still needs major improvement. Biggest issue is the competition for when we make it to a restaurant and they only allow drive thru and it has 20+ cars in line (that’s like an hour wait) and then we don’t get compensated or we have to wait the entire time. Same type of issue with closed restaurants and order and pay restaurant that refuse to take orders. More promotions in Montana for Uber eats and uberX would be great as a 1.3x boost for delivery at dinner isn’t that helpful. Some of our drivers have over 20,000 deliveries completed. Feels like Uber doesn’t care about its drivers and is all about greed. Late night drives are risky and $150 cleaning fee doesn’t cover the cost at all. Most details in Montana cost over $500 and won’t be available for a few weeks..Version: 4.317.10002
✓ MylinkHello, have just started using the driver app, would be nice if it could link to my maps on mylink on my holden equinox which has a much larger screen here in New Zealand instead of my phone..Version: 4.222.10003
✓ Improvements could makeMake the top of the app(the black box) to be stable with customers details such as name, address ,flat number, building name but make it to be stable. Map’s informations(on the black box on top of the app)are useless and annoying for us. When we scroll down the app we can find customers requests. That would be make our lives easier. Make the app easier for us because we spend hours and hours out there and we need the app to be easy for us. Zoom in and zoom out don’t work on iOS when we receive order requests. Also when I have Deliveroo order the full screen order number is very convenient for restaurants, I could say the ask to see the full screen from distance so they don’t have to come to us to ask for the number they can see it from distance and that would be nice to see on Uber. Thanks Uber❤️❤️❤️.Version: 4.408.10001
✓ Good interface but could be improvedThe overall interface of the app is great however having information like the delivery fare and end location be shown with your delivery request for Uber eats orders would be a huge benefit. If I’m getting ready to head home I don’t want to take a trip that’s going to put me 5 miles in the wrong direction so knowing where I’ll go and what I’ll earn upfront would be helpful. A feature that shows you where the busy areas and restaurants are would be helpful too, I live in an area covered by Uber eats but after an hour online I didn’t see a single request for delivery come through. Knowing where you’re needed would help both efficiency and boost driver/rider earnings. Otherwise a very good app.Version: 4.339.10000
✓ Why am I constantly having network trouble?This is the second time driving this week that I keep having network trouble. I have 3-4 bars on my phone and my VPN is off. All of a sudden I look at the app and it says “offline no network”. Today alone it happened 3 times. I was driving to a hotspot and looked down to see I was offline. I tried for 10 minutes to sign on and all I got was “unable to connect, we are having technical difficulties”. A version of this happened twice during my ride shift. The next two times when I started the ride it was unable to connect to the network and sent me to Apple Maps for directions. That cause another error and I had to use Siri to put in the destination and that worked fine. Earlier in the week I spent over 20 minutes trying to get back online. I even rebooted my phone and it still hadn’t closed my previous ride even though I completed it and rated the rider. When I signed back in it buzzed through several ride requested one after another then the app crashed. Once again, I rebooted my phone and when I finally was back online I was timed out because of the requests I missed. I signed off and went home. Ever since the last update of this app there have been problems I have never seen or heard of in the past. What is going on?!.Version: 4.374.10003
✓ No soundMy app has no sound at all. No sound when receiving a delivery request and even when i start driving theres no sound on the navigation but when i connect to car Bluetooth or headset it will ring. Tried restarting and resetting and uninstalling but its still like that. Check my phone settings and its all fine with other apps only this uber driver app. Please help thanks Until now no one had contacted me or tried to fix my issue from the developer side. Still no sound when receiving a request. Please help look into this problem its been like a month and its still the same. I’ve updated the app as well and install/reinstall but nothing happened. Someone please help me out...Version: 4.240.10001
😕 Uber - Driver: Drive & Deliver Negative Reviews
