MEDITECH MHealth App Negative ReviewsMeditech

MEDITECH MHealth Negative Reviews

2.5
2.50444 star

Total 56 Negative Reviews

MEDITECH MHealth App Complaints & User Negative Comments 2023

MEDITECH MHealth app received 56 complaints, negative comments and reviews by users. Have you ever had a bad experience using MEDITECH MHealth? Can you share your negative thoughts about meditech mhealth?

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MEDITECH MHealth for Negative User Reviews

Need to reset password EVERY TIMEI need to call and get my password reset every time I access my patient portal. And, every time they say uh-unh. It’s my problem. Im not remembering my info correctly. Really?!.Version: 1.12.0

Does anyone at meditech or BHS care?How can it be that for months, hundreds of users of this bargain bin software all report the same thing, trouble logging in, reset accounts, unrecognized correct credentials, the need to call and have the portal account reset EVERY TIME YOU TRY TO USE IT, all of us saying the same thing is fundamentally broken on this software. I've had yelling matches with the BHS medical records office after the fifth and sixth times I had to call to reset my elderly mom's account. An app that doesn't work is worse than nothing at all when the point is access to your medical records and tests and appointments. And think about this: how much can you trust the obvious third rate clowns who developed this software with the privacy and security of your most personal information? BHS failed when they signed a contract with Meditech. Someone needs to cut that contract off and eat the loss and switch to one of the many other commercial options for medical portal software. I use several with other doctors and have never had any problems. This one has never ever worked right. Surely BHS staff have other jobs than fielding endless complaints and reset requests. I intend to write the IT director at BHS and share these opinions. I do not trust this company with my mom's medical records. Unbelievable incompetence..Version: 1.13.0

Terrible registration processNot sure if anyone thought this process through. You're providing ID and yet you still have to go in person or do zoom. And only during their business hours. Not convenient in the slightest..Version: 1.12.0

App is crapMost the time it wont even log in and just has an error and its really just a portal to the web login not a refined app with any benefit..Version: 1.13.3

I haven’t even logged in yetWhile fist logging in, and as soon as I selected the hospital I was a patient at, it threw up an error page and I haven’t been able to get past it.Version: 1.9.1

Just a web wrapperCommon, this is all you can do in 2022?! Generic web wrapper that cant even generate PDF report?! Completely useless….Version: 1.13.1

LoginI can set up and use bank accounts, retail accounts, insurance accounts, but this is a real challenge. I’m going to suggest that I have no access to the Internet, and just send me info via USPS..Version: 1.13.0

Can’t log inSince the last update I can’t even log in. It tells me oh we’ve hit a snag try again. Every time!.Version: 1.13.2

Poor signinI have been try to sign in to MHealth application for one hour, getting the same notice. Hope this is going to be fixed for securing private records..Version: 1.11.3

Please fix! Can not access the patient portal AT ALLI can’t make an account- it always gives an error and I can’t send an email- an error always occurs. Please fix soon.Version: 1.9.8

Log in problemsEver since they changed their computer program I can’t login to my account. It’s very frustrating.Version: 1.13.0

Not openingThis app isn’t working actually telling me to use the website instead of the app! So what’s the point of the app if it is telling me to use the website?.Version: 1.13.3

App stopped workingI got a new iPhone upgraded to a 13 an now the app will not work I have to open the browser I hope the developers can fix it because it’s very annoying it worked fine on my iPhone 8.Version: 1.13.2

Log in issuesThe app is fantastic and easy to navigate! However, 90% of the time it errors and won’t let you log in, even when you use the fingerprint log in. It needs a major overhaul for log in. I’m in the medical field and have patients complain all the time that the can’t log in. Please fix this app!!!.Version: 1.12.0

Log in issuesConstantly having to call medical records and have info reset as it will not let me Login even with Face ID. It will work great for a few days after reset then back to square one again..Version: 1.12.1

Typical Canadian Health Tech FailureWhy did I expect this to work? First, doesn’t properly recognize keychain, next after manually looking up password, it hangs on login. Garbage..Version: 1.12.1

Horrible app! You cannot loginI tried multiple times over a series of days to login with no success. I even turned off my VPN because that is sometimes an issue. No luck! It gives the option of opening it in your browser, which really defeats the purpose of having the app in the first place… Does the provider of this app even read the comments? I think not since I see the last update was done a week ago..Version: 1.13.2

Good app when it worksI downloaded this app to access my labs while having medical issues. Worked great the first week. Now every time I try to access it, it comes up and says not available. Very frustrating..Version: 1.12.0

Terrible portalIt never works well. This time I haven’t been able to sign in for 3 weeks and have spent hours on the phone with employees trying to assist me. Still no resolution..Version: 1.13.4

Useless!The app will not even BEGIN to work for me after I select which portal I want to access. I get an immediate error alert saying “an error has occurred- please try again.” That was a month ago and I deleted it. Tried it again just now, and it’s just as useless..Version: 1.9.7

UselessThe app used to work and was great, now it doesn’t work at all. I guess I will be missing up coming appointments since I relied on this app to keep track of them. Shame on me for thinking this app would be reliable.Version: 1.13.2

PatientI gave this app one star only because it won’t allow me to give half of a star. We have complained, about not letting us log in and won’t let us reset pass word, for two or more years. You haven’t fixed it yet. It would be helpful if it worked..Version: 1.12.0

If zero stars were possible...This app just doesn’t work. Error after error even after deleting and reinstalling. I’ve never been able to log in or view my data..Version: 1.9.7

Can’t log in?Since the last update I cannot log in. Please fix! Also, I’d love a push notification when my doctor emails me..Version: 1.13.2

Frustrated Customer.This App is awful and does not work! I have spoken to many individuals about it and everyone says the same thing! With the situation as it is going on in the world, please create and bring to market something that works..Version: 1.9.8

Waste of time!I requested a link to reset my password. NOT WORKING. THERE'S NO LINK. The email shows in blue "CLICK HERE TO SIGN IN" PLEASE FIX THIS ISSUE..Version: 1.13.0

Worst update!After the last update that was supposed to fix bugs(which I never had), the app stopped working… now it just takes up space on my phone. Whyyy?!?!?!.Version: 1.12.0

Doesn’t work!I’ve had to delete and then reinstall this app 3 times now. It will work briefly and then the next time I open it I get a blank screen..Version: 1.9.5

HorribleThis app won’t even let me download without trying to charge me what’s the point in that I would rather just login online at least it’s free there to login.Version: 1.12.1

A few changes needed.There are 2 changes off the top of my head that would make this app 5 stars. 1. Notifications. I wish it would let me know when results are in, or when I have a new message, appointment reminder etc. 2. Every time I open a result and go back to look at another one it takes me all the way to the beginning of the list instead Of back where I was in the list..Version: 1.13.4

Horrible appI cannot even get signed up. It automatically places a password in that I have no idea what it is and then tells me the password is incorrect. I try to do a password reset by pressing forgot username/password and it does the same. It tells me it’s incorrect all over again. Worthless waste of time I’ll never get back. Uninstalled!.Version: 1.9.7

Horrible! Don’t waste your timeI have iPhone 11 and this app is glitchy at best. The password function forces an auto populate and that can’t be over ridden without really knowing how to trick it, I’m assuming the average person will have no idea how, nor the will. Then it randomly locks you out by advising you’ve made multiple attempts, when you haven’t, made worse that I’ve successfully logged in prior with the same credentials. Total waste! Use another way to access your records...clearly some intern made this app for free..Version: 1.11.0

AppApp is inoperable. Says my correct if and password are wrong. Will fix. Re-enter. Still wrong. I spent an hour on this once, choose not to waste that time again. This worked for years. Now it just plain does NOT. Why do I need I d and password? Why not email. Ridiculous!!.Version: 1.13.4

Bad appIt is such a pain trying to log in to the app I will no longer use it and will try my best to get the local hospital to not use it either..Version: 1.12.1

Same complaintI have the same complaint as all the reviews I’ve read with one or two stars (and there are a lot). Not being able to get in, problems with passwords, extremely frustrating. I’ve given up snd just call the medical records office. They admit to getting a lot of calls from people who can not access their information. I don’t understand why my primary care portal is do easy and this one is so hard..Version: 1.12.1

This app and the entire patient portal is garbageThis app is frustratingly faulty. What could be a good way to access your medical files is a huge headache. Half the time my login info works half the time it doesn’t. I’ll be in finally and reading and get locked out suddenly. I asked out to renege my login and that didn’t even help. Horrible!.Version: 1.13.4

Login doesn’t work. I have a child under 12. It does not allow me to login.It simply doesn’t work.Version: 1.13.0

Not workingThe app hasn’t worked for a few days..Version: 1.12.1

Not working goodCannot log in after log out. Kept saying I have incorrect password. Even though it is exactly as my last log in password. After several attempts. They locked your account and asked you to call the system admin to regain access. But the recording said they are very busy and will call you back within 2 days. Please do something to make it works..Version: 1.11.0

ComplaintVery annoying that it requires more operating system than I have and most likely will never have. Useless to me..Version: 1.12.0

Get login fixed.Love the app super handy. However I wish they would fix the log in problem. I get logged in and almost immediately get kicked out. It’s very frustrating when needing to make an appointment or fill meds. Get the login fixed and I’d give it 5 stars..Version: 1.13.0

Too outdatedThis system is the worst health care app I’ve used. I wish it would notify me when new results or messages were in..Version: 1.13.4

App used to work greatThis app used to be wonderful. Downloaded the updated version and now it won’t even load to let me sign in..Version: 1.12.0

My portals doesn’t show upThe app doesn’t have my hospital portal on the list even though it uses my location. Besides that EVERY time I log in, I have to change my password because Never recognizes the last one I used. Very aggravating!.Version: 1.13.3

Cannot Sign InWorks good if you can get in. I had to reset user name and password each time to use it. The very next time it will not let me log in. Says wrong user name or password..Version: 1.11.3

Can’t log in! site completely useless at this point!What is the problem? Since March I can’t access my records due to the inability to be able to login! Hospital says they did a standard update and the site crashed and now they can’t fix it!! They blame the site. So what is the problem 6 months later.Version: 1.13.4

Awful…Every single time I try to either log in via the app or through the portal my login info is NEVER recognized. I’m constantly having to call tech support to reset my credentials & reset my password. It’s soooo frustrating. I don’t normally get any of my test results mailed to me & am told I can check everything on the portal. But I can’t. 🤷🏻‍♀️😖.Version: 1.13.3

It’s ok gets the job done I guessNo notifications.Version: 1.13.3

Gross negligenceI cannot believe that some idiot authorized this. Anyone over the age of 50 is definitely going to have extreme difficulty with this. I am 36 and I cannot believe how many steps it takes to access, only to find out I need a virtual zoom meeting to sign up? Theoretically people are doing this well they are ill or injured. This is a step in the right direction but waaaay too user unfriendly.Version: 1.11.1

Terrible appIt is impossible to get into the app. If lucky and you actually get in the app it helps with many things. After 1 attempt the app locks you out and you have to call the help line..Version: 1.13.0

Bad appI been trying to get in my portal for three days it keeps coming up with an error saying were try to access your portal and try again this app is useless.Version: 1.12.1

MeditechCan’t get into it. Can’t get into portal anymore. So frustrating. Doctor won’t put radiology report on portal because I should be able to do it. Haha.Version: 1.13.0

Unable to connect to secure server…About two weeks ago I clicked on it and now every time it says “oops, unable to connect to secure server” and I emailed support only for them to ask for my SSN over an unsecured email. Nope. If I have to login in Safari, what’s the point of the app? Deleting..Version: 1.13.2

Doesn’t allow multiple facility informationI use 2 different medical facilities who both use this app. However the app on my phone only allows one facility’s information. In order to see anything from the 2nd facility, I have to log in via an email from them. This app needs to allow a patient to choose from a list what facilities they want to see information from!!! Create a scroll down list of medical facilities for the patient to choose from that they are affiliated with as a patient!.Version: 1.13.3

Decent App—Far too many Log In BugsAs far as the information contained within the app it is phenomenal. However…trying to get into the app even with Face ID & OR Fingerprint is virtually impossible. It is more than frustrating when you get an email notifying you there is an update available in your portal an 95% of the time when you go to check it you can’t log in..Version: 1.12.0

LoginsConstant problems logging in. Exceeded amount of login try’s today trying to get I. To check some issues. Tried resetting my password (for the unheard of times) but was not allowed to do so. This is past beginning to be annoying. We’re told more and more things are going digital and if it is no more reliable than it is now, it will be worthless..Version: 1.13.4


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