Tim Hortons App Support

Tim Hortons App User Reviews

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Tim Hortons Pros

✓ Menu items not the sameFirst I’d like to point out that whenever I order the Café Mocha through the drive thru I have to specify and pay an additional$.50 for whipped topping. But in the app there is a Coffee Mocha and the image shows it has whipped topping but apparently it is included in the price which is $.50 less than ordering it in the drive thru. The other item(s) are the soups. I just tried to order the Spicy Thai Soup but the app wouldn’t process it. So I switched it over to the Cream of Broccoli but when I arrived they didn’t have cream of broccoli and she mistakenly offered creamy potato. But come to find out she meant creamy tomato. But that wasn’t even an option on the app. All I’d suggest is to make sure your menu items match your menu..TrexBitchVersion: 1.0.34

✓ Working good now, install instructions needs improvementInstruction sheet handed out by the local Tim Horton’s store gave better instructions and talking to an employee there. What is confusing is when setting up the account for the app is you have to have the same email account on your phone to receive the email to activate the app. Doing it from a computer it does not work. After talking to the employee at the store and adding another email account on my phone I got it to work and it is working good. Good update today adding the scan to the wallet!.GT/CSVersion: 2.2.4

Tim Hortons Cons

✗ PanopticonAn insidious and craven breach of Canadian privacy. Shame on you Tim Horton’s, collecting geotagged data without our consent (presumably to SELL TO UNKNOWN THIRD PARTIES) is unacceptable behaviour from any corporation, and a flagrant abuse of Canadians’ trust in your organization. I hope this scandal leads to a widespread boycott. I’ve deleted the app, and will be advising everyone I know to do the same. It’s time for Canadians to stop trusting Tim Horton’s, the man is long gone and the company doesn’t deserve our trust or respect anymore.3ps170nVersion: 2.19.0

✗ Steals money and doesn’t work properlyUPDATE: I have been trying to get a refund to my bank account for a glitch in this app that made a duplicate charge to my bank account on January 4th. Today is January 22nd. I still do not have a refund. PLEASE DO NOT USE THIS APP! It is absolute garbage and the Tim Hortons customer service is completely incapable of understanding the concept of a duplicate charge and providing the simple service of a refund. I have talked to/emailed at least 9 different people, including on social media and not one of them has correctly read the explanation, nor have they provided the correct service. I am beyond frustrated and just want my money back and this app out of my life forever. - - - This app never works how it should. It freezes, doesn’t place orders when you tap the place order button and claims it hasn’t been able to transfer funds through Apple Pay. Today it deducted the same dollar amount from my bank account twice. When you try to reach customer service through the app you’re lead to a screen with dead links and no phone number to call. Not only was my card charged twice, the second charge didn’t even post to my Tim card so I can’t even use the money in a store. It just doesn’t exist anywhere. It’s really annoying that I have to go through all this just for coffee..LifewitholiviaVersion: 2.6.0

Is Tim Hortons legit?

✅ Yes. Tim Hortons is 100% legit to us. This conclusion was arrived at by running over 59,049 Tim Hortons user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Tim Hortons is 94.2/100.

Is Tim Hortons safe?

✅ Yes. Tim Hortons is quiet safe to use. This is based on our NLP analysis of over 59,049 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Tim Hortons is 94.7/100.

Should I download Tim Hortons?

✅ There have been no security reports that makes Tim Hortons a dangerous app to use on your smartphone right now.