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Carbon Health - Medical Care App User Positive Comments 2024
Carbon Health - Medical Care app received 31 positive comments and reviews by users. Can you share your positive thoughts about carbon health - medical care?
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Carbon Health - Medical Care for Positive User Reviews
✓ Was impressed… and pleasantly surprised.Heard about Carbon from my friend who took her mom in for a foot injury and got an appointment in 2 days. I have a weird cough that got me worried, and my regular local hospital said it would be 4 weeks to see my doc. Ummmm No Thank You. I got a SAME DAY appointment with Carbon and it was shockingly easy the whole process. They ran some tests and I’m getting an X-ray this week. Amazing. Why don’t more people know about this?!?!??? I’d go to the doctor more often if I knew it was this easy to get looked at. They were so responsive and communicative. Impressed!.Version: 1.8.128
✓ Suffering for weeksI came down with a very bad cold and tried for a few weeks to self care myself better to no avail. I reached out to carbon Health and they took me in immediately, took tests, and diagnosed I had a very bad sinus infection. They educated me on this condition and sent me home with a prescription that would help. I’m so thankful they were there for me. They are all nice and very helpful. I have made them my only place to go now for all my needs. Thank you again for being here in Simi Valley. T.Version: 1.8.2019
✓ Everything I needThis app is great! I especially like the notifications. I knew the minute my labs were in just by looking at the app icon on my home screen, I didn’t have to keep opening the app to look for updates. It is very easy to use with the categories I can choose what I want to see. Another unexpected but very useful tool is the message bar allowing you to communicate, and I was sent follow up communications asking how my day was and how I was doing. I appreciated that it is locked with my fingerprint so that I don’t have to worry about anyone else looking at my information. The staff at this place was knowledgeable, very kind and considerate. Awesome app.Version: 1.8.56
✓ Great experienceThis was my first time even hearing about Carbon. This morning at 6am, I was feeling sick with a sore throat and thought maybe I could have covid. I found carbon and was able to get a virtual appointment at 7am. The PA was nice but did think I should have the test given that I have a young baby. I was able to make an appointment at 11:20 same day, at a location that was 15 mins walk from my house. I was seen ontime, thoroughly checked out and given the rapid covid19 Abbott test and had results at 12:10. WOW!.Version: 1.8.49
✓ Working out of state and felt safe.One of most difficult things is working out of state and knowing at your fingertips you can get help. My provider is not like anyone else I’ve ever had. Even in the most remote of places she filled a prescription where translations were difficult let alone getting around. I felt safe and stress free the entire time I was gone. Thank you!.Version: 1.8.2021
✓ AmazingCarbon Health didn’t hit my radar screen until COVID vaccine scheduling came around. I don’t think I could have imagined that the digital infrastructure would be in place to facilitate a mass vaccination campaign. Not only was scheduling my vaccine easier than any other appointments in my life, the process at the site and the integration of the data on the ground and in app were on point. I received my paper vaccination record and my digital one immediately. Highly impressed. I see there is telehealth as well. Interested to give it a try..Version: 1.8.82
✓ Great affordable resourceThis app really helped me out when I was in a pinch and needed care ASAP. It was quick and easy. I felt heard and seen, even though I only communicated with the doctor over text. They checked back in with me weekly and asked how my symptoms were doing to insure progress. I ended up needing additional prescriptions because my symptoms were reoccurring, and they quickly responded and got additional information so they could reassess and re-prescribe. I was very pleased with the communication, ease, and affordability..Version: 1.7.82
✓ Treated for a non coagulating vein/hemorrhageMy name is Pauline Heinselman, I needed treatment for a hemorrhagic vein which was not coagulating. The front desk representative, Miss Shekina, showed genuine interest and immediately processed what was necessary to ready my care with competent and professional behavior. I was triaged by MA Ruth and shortly after, I was seen by PA Brad Winkel. I am myself a medical professional, as a now retired Respiratory Therapist, and desirous to share my experience with PA Winkel. He is exceptional as he delivered an effectual treatment to the very concerning medical issue I presented. He remained, calm, composed, and yet relational, not aloof, and asked the right questions to obtain needful information in order to formulate a specific and appropriate treatment. There is more: He delivered the treatment with compassion which he exemplified by making sure I am well, feeling well while being treated, while remaining in communication with the patient, me. Please understand, PA Winkel and his Staff are competent and effectual in their duties. I would readily, but not without due respect, call him “A Gentleman who heals both, body and soul, with his Medical and professional expertise and also character strengths and values”. I am thankful I met PA Winkel and his staff and consider myself a blessed and fortunate individual to have been the recipient of his care..Version: 1.31.0
✓ The Apple of HeakthcareIf there were an Apple of healthcare, Carbon Health is it! They seemingly exploded out of nowhere. Easy, fast and assessable. appointment making-I always get in same day; no nonsense check in; great nurses and providers; and COVID PCR test results in an hour. They treated me for UTIs, a sinus infection and more. I still use my primary care for bigger stuff like my physical or if I need to be referred to a specialist, but I know I don’t have to bug her with all the smaller stuff. I’m sure Carbon Health can help with anything and everything! I just use an integrated approach. I LOVE them!.Version: 1.8.2013
✓ Great jobI had been suffering from wild coughing since 2 weeks. I went to the urgent care. They gave me some medications, didn’t work . I went to the banner ER they didn’t know the reason of my bad cough. Finally I went ( after two terrible weeks) to the Carbon Health. I was checked by c.Gulotta, NP. She was great in hear decision and she prescribed 2 medications. I took them at night and the next day my cough became 80% Better. Thanks God and thank you Gulotta. Carbon Health should be proud of you..Version: 1.8.200
✓ Visit to Clinic for X-RayReceptionist very kind and helpful. I was having problems getting everything filled out and she was extremely patient. Was taken back by Drew, the x-ray technician. He did my vitals and we talked about what was going on. He then brought in PA, Donald. We talked then Drew came and got me for x-ray. Back to Donald to explain what they found. He explained things so they made sense to me. Very easy to understand. The best part for me was they were very professional but both had a wonderful sense of humor. I love to laugh and anytime I am with professionals with a great sense of humor it was puts me at ease. The whole process was very quick and easy. This was my first visit to this clinic but would highly recommend it. dz.Version: 1.8.2021
✓ Great experienceUsing the App I was able to make an appointment fill out most of my paperwork so when I went to the office it was quick and easy the staff was outstanding and friendly and the doctor was wonderful I felt he really was looking out for my best interests and he cared how I felt I would recommend this office to anyone.Version: 1.8.187
✓ App experience needs workI appreciate that Carbon Health has been able to stream line intake and finding certain medical services. The app experience needs improvement, though. The navigation in the app is slow. There is insufficient feeeback while using the text chat feature. For example, it’s not clear if anyone will respond to your chat message or when. There is an odd hand-off between their bot and customer service personnel. I also was frustrated that their Covid testing centers, while well run, are not easy to find given the information in the app. In my case I had an appointment at a testing center for which the app had an address of a nearby restaurant. It took wandering around in the car for a while to find there tents, which were only subtlety marked with the carbon health logo. So, the overall concept is a step up from working through a Health System, but still leaves a lot to be desired when compared to other digital experiences..Version: 1.8.82
✓ Sherry CzerniawskiThis was my first time coming to Carbon and everything was extremely pleasant. From the front desk secretary being welcoming and sweet. To the NP who took my vitals, who was very thorough with a great personality! The doctor was outstanding! She made me feel so much better just by her confidence and knowledge alone! She wanting to see me again in 48 hrs to see if the medications she prescribed are helping made me feel 100% confident in her! I had an 8:15 appt and I was out by 9. Hardly had to wait to be seen and wasn’t stuck in a room waiting on the dr for 45 min like in other offices. She came in less than 5 min after the nurse! The appearance of the office was very neat, clean and sterile, but also gave off a comforting feeling… not cold ! My overall visit was great, and I will absolutely be coming back here in the future! TY Carbon !! 😊.Version: 1.36.0
✓ Follow Up Care Not GreatPrescriptions were not called in after I left and I was told they would be ready in an hour? After making a call into a “call center” 1 1/2 hours while at the pharmacy, I was told the prescriptions had not been called in yet (while the app said the prescriptions had been filled at a random pharmacy I had never heard of in Culver City, an hour from where I live?) 4 hours later I realized I am in trouble as 22 hours of alternating Tylenol, Ibuprofin & Aleeve have had no effect on a throbbing ear ache and no sleep. The “call center” says someone will call me to discuss calling in a prescription for pain. Instead of calling they are leaving me messages on the app which I would have no way of knowing? After another hour and a half of not receiving a call, I call back to the call center to be told to check the messages on my app. At this point, they are 1 hour from closing for the night. I send the obligatory texts back. They finally call me 15 minutes before closing. I am resigned to going back to my essential oils - tea tree, oregano, garlic with olive oil to hopefully find any type of pain relief so maybe I can sleep until the antibiotics kick in in another 24 hours…unbelievable & we are supposed to be called “PATIENTS” - I have lost my patience & I just need some relief!!!.Version: 1.8.97
✓ Great experience!I had a visit with the Carbon Health in Marina Del Rey on Wednesday. The office was a very nice and clean. The staff was very friendly and professional. Ashly the receptionist very sweet and helpful. The wait time to be seen was very reasonable. The provider Samantha was very thorough, and I liked her treatment plan. Their PCR Covid test results came back in Less than two hours. The only problem I had was with online scheduling that kept rebooting and never scheduled me, so I went in the office as a walk-in. The next day I received a text message that I have been scheduled for the previous day! :) Overall I had a great experience and I highly recommend this office..Version: 1.36.0
✓ Overcrowded of pastGreat app for the most part, but lacks the option to delete. For example, delete past appointments (or hide them) so that I don’t have to scroll through to find my upcoming ones. Delete past prescription notifications. Delete past messages. Maybe the doctors and nurses can view from their side for reference, but patients/app users can consolidate past prescriptions/reminders/appointments into one category or thread. Also, I finished a prescription two months but still get notifications for it because the app doesn’t tell me how to delete or stop it..Version: 1.8.152
✓ These people know how to design and build an appThis is the best designed app I’ve ever used. I’ve actually worked on competitors apps (as well as other, non-healthcare iOS and horrible “cross-platform” apps) and I think this is awesome. Great functionality and very intuitive - the user experience team and the implementation team gets five stars. Thanks Carbon!.Version: 1.29.0
✓ Great experienceI had a sore throat and needed an apt asap. I found this place online and it was extremely easy to book an apt. I even had to change it once and that was easy too. All the ladies were very friendly and the place is very clean. I felt like both ladies I spoke with asked me a lot of questions and I didn’t feel rushed. The app they communicate on makes everything so easy as well. I highly recommend and will be back next time I’m feeling sick..Version: 1.8.156
✓ Low cost/excellent service.With Covid going on I was not looking forward to stepping into any doctors office nor clinic to have my spider bite, which was gettting worse, tended to. When I found Carbon I was elated. Truly. First, for the same day telemedicine call & the ease it was to submit my info & photo of the bite prior to our discussion. The discussion was thorough & within hours I had the needed antibiotics. To note: I am not a big Western Medicine person so I appreciated the fact the N.P was not quick to write a script for antibiotics. Thus, feeling she was very thorough. The cost of the telemedicine appointment & the generic antibiotic (2 separate prescriptions) was less than $90! ~ M.Version: 1.8.61
✓ CARBON HEALTHMy wife had a February 25, 2021 appointment for her 1st Moderna Vaccine injection at Dodger Stadium, & even though I could not secure an appointment for the same day, I went along. Everyone was so organized & agreeable that they surprised me with my 1st shot also, as my appointment was not until January 29, 2021. There are no words as to how impressed we both were with the professional ability of everyone in the Carbon Health group at Dodger Stadium, & we look forward to renewing this experience with our 2nd & final dose. It is a shame occurrences of this nature have to present themselves, but it is rewarding & fascinating to see how our City & State arise to overcome the circumstances & challenge they are presented. Thank you Carbon Health!.Version: 1.8.76
✓ L PrevulskyThe app is very user friendly and the HB clinical site has a wonderful team. I had a very easy time making appointment and my doctor and nurse were friendly and helpful taking care of my health needs. I’ve been to this site several times and I have to say they are really consistent on great services. The front desk was also very friendly. TY.Version: 1.8.169
✓ Great wound careTook my five year old, and he needed to get multiple stitches on his face. They were kind, calm and compassionate and true Lifesavers. I would definitely go back there again, and I trust them with my child’s well-being. it’s amazing that one can schedule a same day appointment and get such personalize care through an app..Version: 1.8.2036
✓ UNBELIEVABLE CAREI went to the urgent care on Galena today with symptoms of COVID-19. From the moment I checked in until the moment I checked out, The staff’s professionalism and demeanor was exemplary. I Felt like they were treating me as if they were treating their own family. I cannot thank you enough to the doctor, medical assistant, front office representative, and x-ray technician for the compassionate care I received today. Again many thanks for being on the front line. God bless.Version: 1.8.74
✓ Totally recommend it!Finally, healthcare has become mobile and convenient. Within minutes, Carbon app allowed me to book an appointment at one of its clinics. It was super easy to set up and when I went to the clinic all of my information was already there. So, I did not wait or fill out any extra forms. I was in the exam room at the exact booking time. It was a problem-free healthcare experience which is very very uncommon. Will use Carbon when I need it!.Version: 1.7.55
✓ Mrs. LI went in today at 9 AM for a sore throat that had gone on for a few days and now had an infection there. Was seen smoothly and quickly and everyone was super efficient!! I was seen and tested and a Dr came in and introduced himself and told me exactly what he saw and what to do. It was discovered during this, that I had high blood pressure! Who knew?? Good that got caught and can be handled!! So I am super happy to have found this TEAM of great people to oversea My health care!!! They were all great!!.Version: 1.8.97
✓ Amazing ServiceThank you Carbon Health for looking after my medical needs promptly, professionally and with great care! I would highly recommend your services to anyone! A solid 10 without hesitation!! Many thanks Gerard.Version: 1.8.2028
✓ Amazing serviceI have spent six hours and went to nine locations today to get a COVID-19 test and was rejected by everyone because i am uninsured or don’t have the right documents. Carbon was able to get me an order within an hour to be tested. I was so please with all of the customer service and the kindness of everyone. It was quick and easy. I can not recommend them enough!!.Version: 1.8.64
✓ Change is GOOD!!!I’ve been taking my daughter to this location for sometime and I am going to say that since becoming CARBON HEALTH?? OMG !! All the staff, the Dr.s the PA.s everyone there have such a wonderful great upbeat attitude. And it may be the exact same staff and Dr.s but in either case? I love all the results start to finish at Carbon Health Palm Desert! The addition of there new electronic app. ? Genius and so easy to navigate. Good job Carbon Health!!.Version: 1.8.160
✓ Wow just wow!!!I went in stressed about a possible infection and came out stress free! The whole setting of this place is just amazing and so relaxing. It’s so clean, so welcoming, and this app is everything! I wish I could connect all of my medical history/doctors to this app! It’s so clean and useful. Souka was so friendly and attentive at the front desk, and Tess made sure I was taken care of!! I would recommend everyone to this place, best healthcare visit I’ve ever had :).Version: 1.31.0
✓ Very efficient facilityWent to Carbon today to get tested for Covid. I was the only patient in the reception area. The receptionist was very nice and quickly checked me in. The facility looks new and is very clean. The two medical personnel that treated me were also very nice and knowledgeable. Got my test results back in less than an hour! Will come here from now on for minor medical issues. So nice to not be at an urgent care with a room full of sick people..Version: 1.8.2025
😕 Carbon Health - Medical Care Negative Reviews
