Word Cookies!® App Negative ReviewsBitMango, Inc.

Word Cookies!® Negative Reviews

4.6
4.60116 star

Total 66 Negative Reviews

Word Cookies!® App Complaints & User Negative Comments 2024

Word Cookies!® app received 66 complaints, negative comments and reviews by users. Have you ever had a bad experience using Word Cookies!®? Can you share your negative thoughts about word cookies!®?

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Word Cookies!® for Negative User Reviews

Good gameGame was better until they changed how much you can win on the daily spin and the weekend challenge . It actually was disappointing ..Version: 20.0724.00

Good game but a battery hog on my iPhoneHave had this game on my iPad for a few years now so decided to also get install it on my iPhone 8 for when I am out and about filling in spare time. Noticed my battery consumption suddenly increased and found that this app was the culprit. When I shutdown the app the excessive battery consumption stopped..Version: 2.6.8

Ripped me offI had to reset my iPhone and thus reinstall all of my apps. Once I reinstalled this game I realized that I was missing my 7k+ coins. I emailed support about and didn’t get a response! I was really enjoying the game but knowing that I purchased most of the coins and now I cannot get them back is tamely frustrating, hence, the one star rating. Find a way to get me my coins back and I’ll update my rating and comments. Same thing happened with their other word game (Word Farm)! UPDATE: I’ve already contacted you through your in-game app and gave you all the details. Your response was unacceptable as you only wanted to refund me the past (30) days of 7k+ coins. I purchased many of the coins over a period of time not just the last (30) days. As I told you in my email response, you “have” my money from the past 6+ months and I should receive “all” coins I’ve purchased or a refund of each of my purchases for those coins. I also stated that you should update your description in the App Store so customer are aware that if they have to download your app again for reasons outside of their control that they will “lose” all of the coins they purchased. Then we know “not” to make purchases or not to download your app..Version: 4.2.2

So Fun & Educational!Great for learning..Version: 23.1214.00

Deleting AppThere are way too many ads on here but the worst is an offer to upgrade and the screen is frozen and you are not able to accept or decline. Have to go out of game fully to try and get back in and then all the pop ups. So frustrating..Version: 23.1208.00

AnnoyingThe game has been good up until this week. After an advertisement has finished when I exit the Ad, the screen goes black and doesn’t return to the game. Getting annoyed, may discontinue using it. Can’t find how to let the game designers know the issue..Version: 4.2.10

Absolutely DisgustedI cannot believe in this day and age that this game has the audacity to use THE MEANING “an Aboriginal woman” to the word “gin” in the in game dictionary!! Here in Australia that word was used by white station owners to describe Indigenous women, to degrade and humiliate them!! This is an extremely offensive term and THAT MEANING needs to be removed immediately!! The creators should be ashamed of themselves for including THAT MEANING in this game!! My issue is not with the use of the word within the game as I know it has multiple meanings, as all words do!! My issue is the fact that THAT MEANING of the word is included in the games dictionary!!.Version: 21.0105.00

Just got an ad AFTER PAYING FOR NO ADSI’ve been playing this game for a while, and yes, the ads were annoying, but I figured I enjoyed it enough that it was worth paying for no ads. I’ve had it working fine with no ads for maybe a few months now, with no problems. Today, while playing (in the middle of a round!), an ad starts for National Geographic!! What’s up with that???! My first thought was that maybe they did an update and messed something up. Evidently, an update was posted this morning, but nothing about ads that I can see. Next thought: maybe the developers didn’t realize they introduced a new bug, and I figured I would contact them. But if you click on “App support” within the App Store, it takes you to Facebook. I DON’T WANT TO HAVE TO GO TO FACEBOOK TO GET SUPPORT!!!!! Next thought: I will go to the developers’ website to let them know about this problem, but AGAIN IT TAKES YOU TO FACEBOOK!!!!! GRRR, GRRR, GRRRRRRRR!!!! I used to really like this game, but I am ticked off that the only way to log a problem outside of Facebook (for a paid user, even more so!) is to write a review like this..Version: 2.5.5

Same WordsFun game and I’ve been playing for years and done heaps of levels. Would be cool if there was more originality among levels, seems to have been just the same words or similar words lately. There are so many words out there, but all of them seem to include the recurring words of: ion, ore, oar, iron, ego, eon, ail, aim etc. It gets really boring. Spice it up a bit..Version: 4.2.10

Gone downhill big time!Used to be fun, reward coins were decent. Changes are not good, algorithm changed, rewards few and far between. No point in playing any longer.Version: 20.0925.00

Complaint and the response from “support” was inadequateThe system won’t let you leave zero stars so you to leave a review I had to give it at least one star. The game itself is fine. However I objected to an advertisement on Word Cookies for another game called Words of Wonder. That ad has a series of tiles on a grid with four letter words to unscramble. Consistently, the placement of the tiles has a pair next to each other that spelled the f bomb. So the f bomb is not in a single tile to unscramble but in the scrambled letters of two tiles next to each other. No screenshot or explanation seemed to help support personnel figure out that the word was there. I wasn’t trying to make a big deal about it just let them know I preferred not to see it in a game I was playing for entertainment. But their response seemed deliberately worded as if they couldn’t see the word in the screenshot, I didn’t provide enough info, I needed to do more to help them understand my issue, etc. It wasn’t that big of a deal to me but their responses were more unpleasant than the f word itself!.Version: 22.0516.00

Feeling cheatedPrizes are 5 or 10 constant no fun and to top it off the puzzle of the day is now 5 or 10 points.Version: 20.1202.00

RiggedDid you think no one would notice when they spin the wheel that it is set to almost always stop on 10 or 15 👎.Version: 20.0724.00

Great game til the cookie jar and UPDATE : the updates make the game crashUpdate: this is the second time I’ve done an update that causes the game to crash when I try to open it. I promised myself I wouldn’t do another update after this happened the last time but against my better judgment I did . Now I can’t open it at all. AGAIN! Please put out an update to fix this bug . Won’t update again after this one but this needs to be fixed ! I’ve read the responses to the other reviews regarding the cookie jar but you DEFINITELY DO NOT get all of your points at the end of the level. At the end of the 20 boards in the level you get TEN POINTS TOTAL added to your bank. You used to get points after each level and this amounts to a half of a point for each level so the points you’re gaining on each individual board ABSOLUTELY 100% are going into the cookie jar that one must pay for now. As you advance on boards you need to used points for hints more and more so you go through those paltry earnings quickly . Bad decision to do that for people who’ve been playing this game for a long time and know it’s a rip off.Version: 21.0222.00

Word CookiesAwesome game - but since ios updates, lots of unfixed glitching, spin wheel not working properly, too many in-app word bank features to unlock, and even opening app now, it takes forever to load. Was a good app, but really annoying now!.Version: 22.0422.00

Toooo many addsGreat game just update added constant adds horrible.Version: 24.0118.00

Daily Spinner RiggedAs many reviews have already commented, the daily spinner does not go above 15. Apparently the development team is getting the information passed on to them, as per the response from the developer. But nothing is changing with it..Version: 20.0925.00

Ads are too longI never watch them anyway. Also the daily spinner is rigged to give you the least number of coins 90% of the time..Version: 23.0104.01

YesssssThis game is so much fun! As you progress into further levels, it becomes more of a challenge and makes you think more. It has helped me learn new words and has provided hours of entertainment for me. If you’re tired of the same old games or are just looking for a new game, I highly recommend this. My only complaint is how many extra mini side games there are now and all the things that pop up for you to spend money on in the game. It never used to be like that. You’d have you’re free spin and after that pick up where you left off. Now, 5 things pop up before I can continue, not to mention rewards that used to be earned, you now earn them but to have access you have to pay. Not everyone can and it was really nice to have a game where none of that nonsense existed. But now, it’s all different and I play the game less and less because of it. You guys used to be my fave. I’d spend HOURS in your app and now I’m lucky if I make it 15 minutes before getting frustrated that I have to pay for almost EVERYTHING..Version: 22.0126.00

Not interested in PremiumWhy are you trying to force premium on players? Can’t play the game anymore without getting prompted to upgrade to premium at every opportunity. There was enough ads in this app before that was annoying enough but this is beyond frustrating.Version: 23.1220.00

Game is ok, super disruptive adsThe game itself is ok. It starts out very easy and kind of boring but gets better. I like the special levels and cookie jar for extra words. Unfortunately the ads are beyond normal annoying ads in that there are a lot of interactive ads and ads that interrupt sound from background apps, even when game sound and ad sounds are off (I play music for my baby’s nap while I’m on my phone sometimes and the ads can stop/override the songs). But the WORST thing, the thing I’m starting to think is unforgivable, is that it gives you an ad each time you are interrupted or exit briefly from the game. Like if I get a low battery pop up, I get an ad after. If I pop out of the game for a second to answer a text, I get an ad when I go back. If i get a phone call, I get an ad when i return to playing. And this is in addition to ads between levels. Even if I’ve JUST watched an ad and then have to go answer a text real quick, it does its few seconds of loading and then gives another ad. It’s pretty obnoxious and makes me want to stubbornly never buy the game rather than pay to have ads removed. Ads are ok in general but don’t make me deal with two interactive ads in a row that screw up my background music..Version: 2.3.9

Good game, but there are a lot of adsGood game that can get quite addictive, but there are a lot of ads and to make it worse they’ll play music/sound even when you have all the music and sound options for the game and your phone off. Which is a real pain for me, as I like to listen to podcasts whilst I play, and having to silence the music on an ad after it has stopped my podcast is annoying and tiresome when you end up doing it every 5mins or so..Version: 4.4.5

Used to love this gameNew update takes away any fun of playing. Weekend bake-off gives much less reward, no more ‘ad incentives’ for extra coins. In these pandemic times it was one of my go to relaxation activities.......not anymore. You had a good thing going but I’ll find something else..Version: 20.0625.00

They Deleted My Review About Lawsuit!The developer of this game deleted my review when I mentioned that my attorney told me to videotape every time the bonus spin does not award the coins that were promised. Maybe if they would spend more time fixing their game and not rigging it to rip off customers, they wouldn’t have to worry about such reviews. Anyway, my review is going up again but I’m sure it will be deleted. I’ll post it again. And then I’ll post it again once they delete that one. And all this is being documented on video. Class action lawsuit coming soon! Tired of this rip-off business culture. It’s running rampant and needs to be stopped. Just noticed on their other game called “Bubble Pop”, people have left many reviews saying they paid for the ad free version of the game but are still forced to watch ads. Will be passing this info along to my attorney tomorrow morning. Man, this company is quite brazen in how they rip off their paying customers. Unbelievable! Just do the right thing and stop ripping people off. What’s so hard about that? Is Donald Trump running this company?.Version: 20.0805.00

😭Had this app for a while on my phone which was downloaded off my old apple account and thought cause logged in with Facebook would of saved like aload of games do, but had to delete the app so can upgrade and so can download with my new apple account, then logged onto my Facebook account but the game started all way back at the beginning which is a 🤬 considering I was on like nearly 5000 points 😡 Also what’s happened to the dog part where your extra words save too????? Like really disappointed and shame the game doesn’t save like others using your Facebook account and also spend some money on coins too which really now is wasted 😡.Version: 2.5.10

Burnt cookies lately7/6/23 Another report here of the spinner crashing after latest update making the game unplayable. As another user noticed, it resumes working if WiFi is turned off. I’ve been playing daily for several years, and as of a few months ago, I would have rated the game 5 *****. However, the last two events (at least) have gone completely off the rails. Not only are half the words so obscure that I imagine no more than a dozen people in the English speaking world have ever used them, but now the devs seem to be simply inventing words. As others have mentioned, the spinner is rigged, and i’ve gotten so sick of the measly 10 coin reward that i literally close my eyes until the spinning and delivery is over. It’s just too aggravating getting my hopes up and then being repeatedly disappointed. Another gripe: the odd choice of banned words. Why is “s-x” banned but not dozens of alcohol related words? What are they thinking? Despite these flaws, I keep playing because it feels like it’s good for my brain. My advice for the events: when stumped, just keep throwing letters together until they make a so-called word. The main puzzles are usually more reasonable..Version: 23.0705.00

Very limited dictionaryToday’s puzzle is C-D-E-E-E-R-S. The game refuses to accept simple common words like “reseed”, “seeder”, “cedes” or “ere”, let alone less common words like “rede” or “cred”. It accepts plurals inconsistently, allowing “red” and “reds” but not the aforementioned “cedes”. A word game with a poor vocabulary is a failure. This game appears to have been designed for either very young children or ESL speakers. A literate and fluent English-speaker will find this game frustrating as it awards no points or recognition for actually finding words..Version: 4.2.17

Too glitchyI love this game and this is the second phone I’ve downloaded it on, but this time around it’s extra buggy. There is one ad (some stupid dragon thing) that you can’t tap the X to go back to the game because no matter where you tap, it takes you to Safari or the App Store to get the game - you have to exit the game completely and go back in to keep playing. Also, as others have mentioned, sometimes after playing a level the game freezes up and won’t move on to the next level (loading wheel just keeps spinning…). I have to exit the game and go back into it to move on, which also means sometimes losing the coins I just collected in the previous level. This happens frequently enough that I end up having to do this multiple times each time I play. I really do like this game, but it’s too glitchy right now to enjoy it. It worked better on my LG, but not so well on my iPhone 12 Pro Max. Please fix these issues. I’m not likely to keep playing until the bugs are worked out. And I’m definitely not paying money for an ad free experience..Version: 21.0719.00

BunnyrancherI have played this game for a few years now and enjoy it. I have a large vocabulary and this game challenges it and I have picked up new words. Fun. Over the course of this year, they have decreased the coins you can accumulate from watching ads. Actually, the extra coin feature disappeared completely. Ok, I understand. They want you to spend real money to get their coins to play, which I will never do. Also, the wheel spin for each day is rigged to stop only on 10 or 15, with the occasional free hint thrown in. Designers, if you're going to do that, reconfigure the wheel with the numbers you're willing to give out and stop frustrating your hopeful customers. One last thing, which another customer mentioned, is that when trying to collect coins after watching an ad, the screen frequently freezes and no coins are awarded. You have to get out of the app and clear it from your screen to be able to access the game again. And, of course, you lose the coins you worked for by completing the daily puzzle. I haven't kept close accounting because it's only a game and I have time but not money in it, but I know the game owes me well over 2000 coins. I have contacted the managers who have sent me 200 coins over a month ago but I haven't been able to get them to load to my app. I'll have to try again. With all that said, it's an enjoyable game and I play it frequently, but be aware of the downfalls of this game because it will spike your frustration levels..Version: 20.0902.00

English, American or Australian?Whilst I generally enjoy playing this game, the difference in spelling of words is annoying. Words such as litre, metre, are not used on this game but are the correct spellings in Australia. Tyre is what we put on our cars, tire is the feeling. There are also so many small 3 and 4 letter words used that are not commonplace words here. They actually look invented, so become frustrating to have to try to work out..Version: 22.0902.00

Roulette Wheel is RiggedI’ve always suspected that the daily roulette wheel was rigged but in recent updates, it jams to a stop, cha-ching, watch a video - all in an instant. Sometimes you don’t even see where it stopped. There’s no smooth animated pretence of a wind down, just Bam - right where it’s been determined to stop for the day and into the obstacle course of overpriced offers before you actually get to the play button. The wheel will stop on 10, 15, maybe 30, and odd-times a hand, but that’s about it. Lots of 10s and 15s. I haven’t seen a 50 in maybe a year. I know because I reward the app by playing a game if I hit a 50. I still like to play it but this developer, and this app, feels greedy. It presents itself like somebody’s cash cow. Now they don’t even pretend that the roulette wheel is random or fair..Version: 24.0118.00

What Happened to This Awesome Game?This used to be my favourite word game! Spent so many days playing and it was awesome! Now the Daily Spinner only lands on 10 points and no videos to watch daily for extra points? What happened??? So disappointing!.Version: 20.0710.01

App Store appsI cannot earn any coins due to apple App Store ads freezing my screen anything that has << in top corner. the only way to get back into the game is to clear my iPad cache but then I lose any chance at coins. I loved this game until 2 weeks ago when this started happening. Yes I have good wi fi, yes I've done all my game updates and yes I've done all iOS systems updates. If I uninstall, will I lose my levels? Just frustrated..Version: 21.0930.01

Great game but has issuesI do enjoy this game but I am now on my 4th instillation of the app because it freezes on the ads. Either the screen goes blank when you hit the cross on the app or the screen freezes on the app. I like the game that's why I have installed it again and again but if it keeps happening I'll just delete it permanently. Please fix this incredibly frustrating issue..Version: 2.3

Shady CompanyThey updated the game so the opening free spin only gives 10 or 15 coins to incentivize you to pay money for more coins..Version: 20.1023.00

Getting rapidly worseI agree with a lot of recent reviews - this game is getting worse worse with every update. The game is so glitchy at the minute: the weekly mission used to have glitches bit would let you play it, now it just comes up with a statement in French and freezes the game; the actual game leaves the path of letters on the wheel and doesn’t clear it until you tap it again; sometimes bake off will let you watch a video and play for free other times this is not available. I have been playing this game for ages and it is getting to the point that I am about to give up on it, unless these glitches are sorted..Version: 4.2.15

I actually give it a ⭐️ ⭐️ ⭐️ and a halfSo the reason its a 3 ( and a half ) is because theres literally an ad after every second level So if u download this, u need to have patience because some of the levels are really hard i got stuck on one for half an hour trying too i mean i like that its challenging cause most games like this one are really easy to solve, but overall if u dont count the reasoning and focus on the positives then its 5 stars.Version: 22.1229.00

Developers got greedy 2Edit: I wrote the review below a couple of years ago. I rarely open Word Cookies anymore (see review) but today I decided to give it another shot. Nothing has been done to improve the app, the glitches, or the experience for the players who purchased the ad-free version. What’s more, the hint icons now flash at you incessantly while you are playing in an attempt to get you to use your saved hints. It’s distracting and annoying. I paid for the ad-free version a couple of years ago and used to love playing this game. I could choose to watch ads to earn extra points for hints and that’s gone now. The daily spin for points is obviously now set to rarely earn you anything more than 10 points and half the time I watch an ad for an extra spin the app freezes and I have to relaunch and lose the spin. It’s clear the developers have gotten greedy and want to force players to use all their saved up points and then push them to buy more. It’s the world we live in I guess. Too bad, because for a long while Word Cookies seemed like it was run by a few of the decent guys. No longer. I won’t recommend this to friends anymore..Version: 21.1018.00

Weekly challenge access neededIt used to be a great app, but it went downhill after the latest update. I had almost completed my weekly challenge but after the upgrade, it deleted access to this feature. I am still missing out on access to my weekly challenge progress. It tells me that I have collected another letter for the challenge but I cannot gain access to see what it is so I wouldn’t have a clue what my weekly challenge is. Nor can I claim the completion of a challenge..Version: 3.0.0

Great game but the Ad issue is still unresolved .The game crashes after particular ads, after watching you close the ad then the screen just goes black and I have to close/reopen the game. (iPhone IOS) I loved this game for years, recently lost my account, no way of gaining it back so I’ve started again and I’m enjoying it all over but this ad issue is very annoying. I can see that people posted about this a couple of months ago and it’s still an issue which I’m very surprised to see considering the volume of people that play this game. Please fix the ad issues so I can enjoy playing without the hassle of closing my game, I’m sure many people would agree!.Version: 4.2.10

Wheel is rigged and today’s daily game is badFor the last 2-3 weeks, the wheel is always giving me one of the two lowest prizes. This is regardless of how long I let it spin or which space the wheel is on when I press the button. It definitely feels rigged which makes no sense since the coins are basically meaningless at this point — I have almost 60k built up. I’ve obviously been playing the game for a long time, but having the wheel suddenly seem rigged is REALLY irritating. Also, today’s daily game had WEEPING as the longest word (sorry if I spoiled anybody’s game today). It only had 1 three letter word which ended up being WEE (again, sorry for the spoiler). Why only 1 three letter word, and why such an obscure one at that? I can think of 6-7 much more commonly used words off the top of my head that could be made with these letters. ————— Update: Now, several months after I wrote my original review, I am convinced that the daily bonus wheel is rigged. I have tried many different things, including closing my eyes and waiting for a random period of time before pressing the button. Well over 75% of the time, the wheel stops on 10 or 15. Either make the wheel actually random, or get rid of it. Rigging it to pay out one of the two lowest values most of the time is totally bogus. Another update... Now the wheel gives me 10 or 15 almost all the time. Get rid of the wheel or make it random. ————— Update: Get rid of the wheel. I’m so tired of getting only 10 or 15..Version: 21.0122.00

The new bake off mini gameOkay so I enjoy this game a lot always have but there is some sort of bug issue with the bake off mini game, I got to the third level and completed it with all the words but it wouldn’t take me to the last level instead let the timer run out and only payed out the first 2 levels then kept making me replay the 3rd level but never to progress. Really hope this gets fixed because these bugs are so disappointing..Version: 21.0813.00

IdkTo much ads but it’s a good game.Version: 23.1214.00

MrToo many ads in a very short time Excellent brain tease.Version: 1.4.6

Cra pLove the game itself but its boring spending more time having to watch ads than getting to play it was bad enough when ads came up every two games but now every single word game u get ads and worse its ads for the same flipping game that i already have. And whats with the fact u have to watch ad click x to get out only to go onto another page a minute later to click x on same ad which sometimes goes black. Come on if ur gonna keep playing ads every game then im off this it has taken all fun out of game at least change up the ads and make them pop up every three or so games keep it fun and no i will not be pressured into buying into game to get rid of ads i would rather give up game entirely i like occasionally seeing ad for a game i might not have or have tried.Version: 2.4.2

Fun, but frustratingI enjoy the game and play it almost nightly to relax me before sleep, but there are some things about it that annoy me. I have to keep my thumb positioned to hide the hint button when thinking, because it flashes itself every few seconds and is irritatingly distracting. The game acts like we aren’t already aware the button is there and it’s an obnoxious way to try to get people to use coins. Also the “no 3 letter words” message. It’s obvious from looking at a puzzle whether it has 3 letter words or not, the pop up is unnecessary and seems like a way to try to stop people from getting “extra words”, since it won’t even count the first one you swipe until you swipe it again after the pop up is closed. Common words are too often “extra words”, while puzzle words are often obscure. And they go overboard with the sensitivity by not letting several common words count as words, because they’re “bad”, and not just swear words. But generally, it’s a fun game..Version: 3.3.1

Was a great game until last updateI enjoyed this game until the last update. For some reason known only to themselves they changed the font to something unreadable. I was getting to addicted to this anyway. Thanks for make making me stop playing What is it with this current trend of developers going down the path of using illegible fonts? If Jobs was still alive he would pull the game..Version: 2.3

FIX IT!What’s up? Stopped working with last 2 updates and won’t open!.Version: 21.1201.01

Intrusive adds and now a new issue.At the completion of a level during a premium period you can now no longer access the free side; a screen appears with the only option being to get the premium pass. This screen cannot be swiped away or closed so you have to close the app between each level. Home Screen cluttered with inducements to spend money which cannot be dismissed. What possible me reason would I have to buy access to prizes? When you try to talk to ‘support’ you are put through to AI which cannot address your issues and offers you a real person and then connects you to another AI. The process of ‘talking’ to the useless AI also involves data mining, requiring name and email. A disinterested developer only concerned with trying to dupe people into spending money. I’m no new user; I have 1.9 million cookies or tokens (whichever it is) so I speak from several years involvement and fast growing resentment and anger at how poorly the developer treats players..Version: 23.1214.00

RepetitiveI really enjoy this game, it’s my go to for killing time and I play it often which is probably why this bothers me so much but it’s mostly a monotonous group of the same words over and over again, especially the levels that include 3 letter words, which are most. Maybe I just play it too much but I think there’s just really no challenge there and wish there was less of these. The “hard” levels do a pretty decent job of switching it up with more “out of the norm” words but still mostly include the same repetitive 3 & 4 letter words as nearly every other level. It would be nice to see it progress in complexity, like the higher up you go the less you see of 3 & 4 letter words altogether and are only left to find 5+ then 6+ instead of virtually the same thing the whole way through. But that’s just my opinion, it’s still an enjoyable game when I find myself with nothing to do..Version: 22.1124.00

Ads are now encroaching the playing area :( getting really annoying.Ads are now encroaching the playing area :( getting really annoying..Version: 21.0325.01

Word cookiesGreedy new rules.Version: 20.0615.00

Progress not backed up apparently my fault.I hadn’t played the game for a few month to only reopen and found that my progress had been reset. Contacted support and was advised that I needed to sign into Apple or FB to save my progress. How about communicating this with your users upon login in instead finding this out when you contact support. played this game for years and was quite a high level. Also paid for no ads. This is unfair. Surely my progress would be saved within your servers. Very diss appointed..Version: 22.1215.00

DAILY GOAL CRASHESI have been playing Word Cookies for three years and set myself the challenge to complete one game every day. Last week Word Cookies would not load (I tried for a week) so I had to delete the app and start again! So I am back to Level 1! This is sad☹️.Version: 3.4.0

Word cookiesGame is good but the frequent 30 second ads made me quit.Version: 4.4.6

It’s turned stupidBeen playing this for some time. On and off. Was there a finish line? Yes there was, then extra levels were added and you could work your way through them. Good oh. Move to a different game. Then hundreds of levels were added I.e 720 at a time, that’s ok. Now the end is forever away. That’s ok. Sort of. Let’s talk about the words that are the answers. Now they use words you have never ever heard of and would never use. How about Dizygous, stupid stupid. That to me makes no sense. Its made this game stupid, there really is no point in playing any more..Version: 23.1019.00

No playing timeI have played this for 5 years and it was awesome! It started getting worse and worse but I left it trying to brush it off but now it is dust annoying.. It was a fun and useful game but now it is ad city. You have no playing time and it is all ads. Plus it is always the same ad (which I will not name) and is getting boring. I can’t play without touching the screen and not getting an ad. Please improve and I might re-download but until then I will play a different game. Thanks for reading..Version: 21.0209.00

WAS a Great Game 🤥🥴🤢I played this game religiously, looking forward to each daily puzzle. To myself I enjoy a game of challenges, which this does offer! However, after NOT contributing financially to this specific company, they “block you out of official wins”! I had enjoyed the fact you use your brain to figure out the correct words as they are listed alphabetically, making it a game challenging! To sweeten the pot they added Holiday puzzles which once all 16 puzzles are completed (4 puzzles per quarter piece) you receive a “photo” in your game album. It will sound shallow to most of you, but I spent time and effort to complete all 16 puzzles on Easter Day, and I was NOT given the photo for the game album. I wrote and inquired as to why I am NOT being treated fairly, only to have my requests fall on deaf ears. They won’t explain why they won’t provide the photo (as they did on Valentines Day). I have been alerted to the fact this is the same company as one I (HAD) past tense spent hundreds of dollars only to lose. I can accept that as Bingo is a “game of chance” their words, however, at least 20 others stated to me they’d experienced the same issue and they ALL stopped playing and deleted the app! I’ve stopped playing but haven’t yet deleted the apps for theses company related games. Just, please be aware! There is a small glimmer of hope they’ll revert back to the wholesome version they once were. Until then, I won’t be participating 😪🤔..Version: 21.0222.00

Just a few flaws…Word Cookies™️ is an amazing game, and I am here to share the few things creating the deduction in my rating, hence why I have given it three stars. First issue, the daily spinner is rigged. It oftentimes lands on fifty coins or something good and then BACKS UP. This is unacceptable. If you are wishing to create a popular, fun, and respectable game, not to mention trustworthy, you cannot rig the game. Second off, the hints and boosts cost way too much. With the small amount of coins earned for each level, it is hard to gather enough coins to purchase a hint and still have plenty of coins, and it is rare for the daily spinner to give you a boost or hint. Lastly, there are WAY too many ads. There is an ad after every level you beat, after you click a button, or even when you just open the app. Ten thousand pop ups open after the daily spinner, and it is rude and obnoxious. Developers, no offense, and not to be rude, but you need to get it together. You cannot put too many ads, hoping to force people into spending money to make it stop. Don’t be greedy. And readers, I do recommend this game, but do not expect too much from it. It is a low quality time passer. You can use it to stretch your brain, or just contain boredom, but there are much better games. Thanks for reading. Enjoy the game 🙂.Version: 23.0228.00

I saw something that I wasn’t happy aboutAfter what I saw I wish could rate your game zero stars! So I was just on my phone when got this notification from Word Cookies the notification said and I quote, “ Ya know VIOLIN is one of the answers!” I was not pleased when I saw this notification because you were just randomly giving me the answer just so I could play on your game! That is just down right rude and absolutely dumb. First off I already knew that violin was one of the words but anyways that’s rude that you think giving me the answers will make me play your game. I want to find the answers out myself not get notification from your game just randomly giving me the answers! I was very disappointed when I saw this notification because I love this game so much it’s really but as I said before giving me one the answers is just mean. I know I might be overreacting but when I saw this notification I was very shocked and angry because I’ve never played a game that gave me the answers! Another thing to is the ads they are so annoying once I complete a word an ad pop’s up and it’s very frustrating because the ads are so long. I hope you never show a notification like that again but other than the things I said the game is great..Version: 20.0710.01

Cookie Bank RantHave been playing this game for years and really enjoyed it until recently when they decided to make you pay for the Cookie Bank. I have collected enough coins (and more) to “be able to purchase it at a great price”. But I the don't want to buy the the Cookie Bank. Once the Cookie Bank is full and the player does not want to purchase, they should be able to keep the coins earned from every level. I just want to keep the coins that I have earned after each completed level and spend them on hints whenever necessary. So now, all the coins I earn just bounce off the Cookie Bank straight down the “drain”. Kinda ruining a fun game..Version: 21.0122.00

App “sticks”The game has promise to be entertaining. However the app has issues with freezing on the ads. I’ve tried installing it on 2 iPads hoping it would work on one of them. (iPad Air 2 & iPad 5th generation.) Nope. It will work for a while, then it becomes frozen at an ad. When this happens it just won’t go back to the game. Leaving the game and then returning doesn’t break the freeze. It’s not always on the same ad, but in 2 days, 2 devices it has allowed very little actual game time. The only thing that works is to remove it from the device and re-install. I understand the need for ads to generate some profit, and I don’t usually mind watching them. I do get annoyed when the ad goes to a screen that offers the chance to install a new game—-and then freezes there with no option to say, “No thanks. Return to my already installed game now, please.” I see from other reviews that attempting to contact the developer is fruitless, so I won’t waste my time trying that. I also don’t plan to waste any more time on Word Cookies. Not worth the trouble. I’m avoiding anything from BitMango..Version: 3.1.7

Was loving the game until…I downloaded Word Cookies a few years ago when it first came out and liked it a lot so I thought I’d try it out again on a new phone. All was going fine and I was loving the new look and extra gameplay features until I made a purchase to remove the ads from the game….from then on the game just stayed in the loading screen and I could not access it at all. After waiting a few hours to see if it would load up again, I removed the app and have gone back to download stage. I am in that process now and it is taking forever to download. I am hoping though that it will allow me to restore my progress and purchase and that’s why it’s taking awhile to download. If however this doesn’t happen then I will not consider playing again because the progress I made was quite large and honestly how hard is it to remove glitches like this if you want people playing and supporting your game? Note: Playing on iPhone 12.Version: 21.0616.01

Needs fixingSince the last too updates at least. The chance to gain more coins by watching adverts isn’t working properly. I have just updated this game to see if it included bug fixes to solve this but it hasn’t. When you click on the icon, you’re supposed to go to an advert and then coins are added; what actually happens is that sometimes it doesn’t go to an advert and other times it disappears completely and occasionally it comes back before you close the app. Please fix as this does help to be able to use hints and progress quicker..Version: 2.6.5

Too many ads and babyishJust started this tonight. Way too many ads. What is wrong with companies that they don’t understand they would get more people exposed to more ads if they had fewer of them so people weren’t turned off by them. I’m uninstalling it because of the ads for the most part but also I didn’t like the constant over the top praise as if I were 7 years old. I teach chn and evening they don’t like constant over the top praise from computer programs. Also, I came to one which seemed impossible unless using random, little known words. Got stuck. Didn’t know how to move on. Anyway, bye to this app. Wish there were non-immature word games out there without so many ads!.Version: 20.0821.09

Never ending frustrationWe've been playing this game now, virtually daily, for nearly a year and we're still on level 1! It seems impossible to progress and there is no feedback to tell you where you are or how much further you have to go before you get up to the next level. It's monumentally frustrating. Every time we think we've reached the point of progressing, another sub level of level 1 shows up. It's like chasing the end of the rainbow and it' driving us up the wall! Oh, and the endless adverts do nothing to lessen the feeling of being taken for a ride either!.Version: 2.3


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