Heja App Negative ReviewsHeja Sports

Heja Negative Reviews

4.8
4.82467 star

Total 27 Negative Reviews

Heja App Complaints & User Negative Comments 2023

Heja app received 27 complaints, negative comments and reviews by users. Have you ever had a bad experience using Heja? Can you share your negative thoughts about heja?

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Heja for Negative User Reviews

DisappointedI checked out the app and was super impressed. I created the first team and was so excited I immediately signed up for the pro version as I do need multiple admins for the group and you need the pro version for that ($12 a month). Great. Done. Still excited. Finally - the perfect app for my needs. I’ve been looking for one for ages. I then created the second team (different age group for the same sport club) only to find that to get all the features for that team (multiple admins etc) I had to sign up for the pro-version again. ANOTHER $12 a month. I have several teams (6 or 7) for the same sport club. I can’t possibly subscribe to the pro version for each group. I assumed that the pro version would cover all the teams. I am terribly disappointed as I now have to go and delete the second group as it is useless without the extra features..Version: 462.0

Loved it!It was an amazing app. Used it for 6 years. Lately, it’s been a headache. I purchased the app hoping all the bugs will go away. I have lost so many pictures due to the app shutting down. I will have to go with group me for the next season. It’s no longer what it was. Wish it would not have so many problems. I do not recommend, you might lose all your pictures due to the app shutting down in the middle of downloading. Then when you shut a team, the other account holders still have access..Version: 523.0

Was a huge fan, now not so muchI have used this app for many years. And have recommended that Clubs use it for their communication. But now it is not so easy to use. You can’t have more than one administration person without having to pay to be fully pro. No longer can the coach and team manager be an admin without someone having to pay each month. No longer can you sync the events to your calendar. Unlike a competitors app which still provides both of these options for no additional cost. If we were wanting to use all the additional add ons, I’d understand the charge, but for basic use like this, it’s very disappointing..Version: 512.0

Can’t enable notificationsThe app itself is fine, but I can’t enable notifications, as there is no option in my settings for me to do so, so I don’t get team updates unless I remember to check the app.Version: 407.0

Wouldn’t recommendGreat idea in theory pity about the reality. There’s better more reliable apps out there doing the same thing..Version: 3.18

App was great and then they put a huge FEE onto it.I loved Heja, used it last year and was excited for this year. I logged in and noticed they took most of the great Features and put it in a PRO version. That’s understandable BUT to try to charge $16 a MONTH when nearly all teams and coaches are doing this as a VOLUNTEER and unpaid. I find that an extremely bad judgement on pricing the product. This is a 5 star product but the pro pricing is extreme..Version: 3.45.1

How to disable the daily quote?Since a recent update I am seeing a daily quote. I’m not interested thanks so is there an option to disable it? Otherwise the app is great to avoid scrolling through WhatsApp messages to find out where my girl has to be for her Saturday match..Version: 435.0

Messages from club won’t openCannot see messages from club, keeps coming up with an error and to try again later. Has been 4 weeks and still the same issue.Version: 529.0

Heja team appHorrible interface, not user friendly at all..Version: 3.45.1

Notification issueI like the app. It’s user friendly, safe and the options available are great. Unfortunately, notifications do not work on iPhones. This is an issue when players notify when they can’t make training or game day, and I only see the messages when I go into app..Version: 3.47.5

Very good appWe started using the app this season and it’s been a great help. Maybe adding stats for the players would be something that take the app further. I.E match review, lineups, goal scorers, appearances. At the moment I’m using another app to store all of this info. Maybe having it in one place where the players can access would be great!!!!.Version: 471.0

Like overall, but gets confusing...It would be great if this app would refresh correctly, constantly says I have a new notification but I can’t figure out what they are, and then the notifications never go away once I’ve read over all I can. and it needs to show the last several comments all at once so you have context to comments. Usually I have to go back and re-read all the comments to make sense of it. Handy but could be better on the details..Version: 3.14.1

GreatGreat but sometimes glitches.Version: 3.66.2

ReviewGood app but needs a “stats” tab for MoTM, goals, assists, games played and games scores? Maybe for managers only to views for their own recorded to see improvements and assess frequent players etc game results so a history of who played against certain teams before so you know what tactics to play or change. If only managers/coaches can see, no parents can get disheartened if their son is not on the top of the goal scorer list (for example) but the data is there for the manager to share if they choose too? Such a good app and idea it would be a shame to not finish it off. Thanks Kris.Version: 3.21.3

Fantastic app but with issuesI love this app but can’t give it five stars because of its issues. - New games or training sessions sometimes don’t update on everyone’s platform for a while, sometimes have to manually refresh by pulling down. - I tried to upgrade to pro on two teams I use the app for. It failed and throws errors up all the time so can’t upgrade. It let me upgrade one team but I won’t continue with Pro on that if I can’t get them both upgraded. - I love the new features and statistics but I think we are missing features that would really make this app outstanding, and that is being able to add the score line after a game, add goal scorers and have those statistics available in the new team statistic section. That would show us who has scored most throughout the season..Version: 3.48

Needs custom calendarsDefinitely the best “team” app but each athlete/parent should only see their own schedule and not everything..Version: 3.61.0

Buggy of lateRunning latest iOS on iPhone 14pro and latest app version - for about the past 2-3 weeks messages stay as “new” with the badge app icon not disappearing when you read a thread. Changing between teams if you have more than one child is clunky too, it’d be great if you could have a summary screen with all teams / kids updates that you could reply to messages on without going in to one team or the other too..Version: 518.0

Schedule bugsImpossible to scroll through the schedule ahead more than one week..Version: 3.81.0

Good but not perfect...please add notifications for attendanceGreat app to manage player attendance and communicate with parents as opposed to using Whatsapp. My only criticism is, that it does not send the adim/manager any notifications when parents accept/decline attendance to schedule training/matches. Especially difficult when someone initially accepts, then declines at last minute, meaning you need to constantly check the attendance list....not always practical when setting up goals/pitch ready for a match..Version: 3.36

Chat option could use workThe overall functionality works for mass alerts and makes it easy to keep updated. My one complaint is the private message/chat service. After a few messages, you can no longer scroll up to see the previous comments or questions which makes it necessary to create more messages. Would like to see an update that allows you to review previous reply’s in the chat function..Version: 3.62.0

I would give zero star if I canIts easy to create duplicated accounts, not able to identify users when you log in again, and you are unable to delete duplicated account with same email, same phone number and same user name, you only can send text message but not voice message, now a day this is like an old age communication APPs, all other schools is switching to Whatsapp in which they have so many group function, for our next school meetings, I will also make such recommendation as my duplicated accounts are still here in the group without resolving the problem even I requested that for so long..Version: 3.11.1

App crashesFirst off I want to say that I like the app which is why I gave it a 3 instead of a 2 or 1. I use it for both of my little league baseball teams. That said, I had issues with the app crashing and so have several of my parents. We actually had to start a Facebook page so we could upload pictures. I’m hoping Heja can figure it out because it is a great tool. The reliability is not up to par..Version: 2.20.1

Happy (ish)It’s a great app for the most part. However highly frustrating when you type a message and hit send and it disappears. This has happened on more than one occasion and loses 2 stars for that alone. Other than than it is a great free app..Version: 401.0

Can't even log in.I'm trying to log in as my parents are saying error. Ahhh right in th middle of our season m I'm trying to reset and log in and waiting for txt and email to come through with reset, sent multiple emails and texts Taking aaaages to respond..Version: 3.42

Love the app but it’s lacking in registrationLove the app it’s great and does what it was designed for however I have only one issue.... you can only be a parent or player when registering, abs this has caused issues for me and so many others especially when children have blended families, can this be amended or can an option be brought in to register as an adult or family member it would certainly cause a lot less issues.Version: 397.0

Not amazing but okWhen you get a notification that someone has posted on the app there’s nothing to show you what the person has posted or where they have posted it which is a real pain. I’m the manager of a sports team and when someone comments on a post it comes up with a number 1 on the app thumbnail. So you open the app and have to try and find where and what they’ve posted. Very annoying!!.Version: 3.13.59

Schedule not loading for same day useThe schedule won’t open on same day, so if I try to open the scheduled event for today, it crashes saying ‘you win some, you lose some’ and tap to restart. But tapping to restart doesn’t work. Any ideas on how to fix this..Version: 455.0


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