Hero Wars: Alliance App Negative ReviewsNexters Global LTD

Hero Wars: Alliance Negative Reviews

4.4
4.49591 star

Total 94 Negative Reviews

Hero Wars: Alliance App Complaints & User Negative Comments 2024

Hero Wars: Alliance app received 94 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hero Wars: Alliance? Can you share your negative thoughts about hero wars: alliance?

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Hero Wars: Alliance for Negative User Reviews

DON’T DOWNLOAD THIS!!Would give ZERO stars if I could. Game looks nothing like the ad (surprise, surprise from this developer). Still upsetting that Apple allows this to continue. Developer response is a canned cut and paste. Don’t bother downloading this!.Version: 1.110.1

Feature overloadGame is fun enough to start, gives you a few heroes to level up but after awhile you realize the recurring theme is in-app purchases (a lot) to really progress past the first couple upgrades. You start with promotions (items from battle rewards), rarity/stars (which can’t be leveled up very far without in-app purchases), and skills (from gold). After a few levels, the game introduces artifacts (in-app purchases) and then skins (in-app purchases) and then skin investments to increase stats (in-app purchases), then glyph enchantments to increase stats (in-app purchases), then elemental gifts (in-app purchases)…you get the idea. Anyways, you get to lvl30 and join a guild only to find that now you have to also build a team of elemental titans that also gets unlocked and leveled up similar to the original heros (more in-app purchases). It honestly feels like the developers tried to include as many feature enhancements as possible to drive more in-app purchases. Personally I’d give the game a 1 star rating because of the obvious greed explained above but it never claimed to be a F2P game, in fact early on, you get the feeling that it’s going to take real world money to progress so I’m setting on 3 stars..Version: 1.126.201

Puzzles in ads are 0.00005% of the gameIf you are installing the game because of puzzles you saw in ads, don’t waste your time. I’ve played for hours and puzzles showed up 5 times max.Version: 1.109.2

Ad are misleadingIf you are looking for the interesting games from the ads.... not here! Just click bait.Version: 1.110.1

Extremely for pay to win players!Everything here needs money. You can play for free but you will just end up in frustration, and punching bags for those who pay. Drop rate for free to play is also low. They always come up with things for you to pay for. Hard work, grinding, and doing all quests won’t get you far. It will take you 10 years to reach what can be accomplished in a month by those who pay. If you plan to pay just by small amounts, it still won’t work. So for this game, it’s either you go all out or stay away. Skills don’t matter here too. Just put all your money in and max all characters, you will be undefeated. No real need to plan your team synergy and strategy once you pay for everything to max. Guild dungeon is impossible to play to 150 titanites if you aren’t paying. They have also added more way to increase the strength of the Titans by paying more which greatly increases the gap for non-payers. Still a game of pay or don’t play. New things added for Titans which will further increase the gap for heavy spenders and free to play. Truly a hardcore pay to win game with only money generating income in-mind for developers. Honestly, there are a lot games out there where you can spend heavy with more in-depth game story and quests, balanced chances to play with non-spenders, grinding choice for non paying players, skill and analysis dependent games, and a lot more which is entirely dependent on your taste and playing style. I just don’t recommend this game at all..Version: 1.114.000

Very bad advertisement videos watching experienceSome stupid videos ruined the game. You can’t play it, the video stuck at the beginning or the middle; and you can’t close it cause you can’t find the shut off button. Actually you can’t find anything to stop these stupid things and they’re just hanging there forever. Please check your advertisement videos. Otherwise no one like playing it anymore.Version: 1.125.201

Read the privacy policy!Downloaded app and read the updated privacy policy which is the first interactive screen you get on initial run. Wow, talk about wanting everything whilst telling users they need to seek out the relating controls for the third parties that get your data for themselves is a cheek. In my opinion you don’t disclaim responsibly for information you have passed on to a third party saying it’s up to the individuals to check what is happening to their data info. Sorry I’m not impressed by the intrusive data gathering and it’s wider dissemination of user data to the 15 or so listed affiliates, yes I did look them up and no I don’t want them or their targeted ads coming to me from them and their affiliates. Game deleted without even being run. What a cheek, there is not even a disagree option or means of opting out of accepting the privacy policy. You have to reboot your device or just accept their policy. Oh well, I’m out. I won’t lose any sleep over it. Like I really want to provide my data to an anonymous entity apparently registered yet again to an office address in Cyprus..Version: 1.163.001

Hero WarsHero Wars is an enjoyable game. You acquire heroes, raid dungeons and duel other players. It has a lot of material to keep anyone who enjoys Fantasy RPG’s entertained for hours. However, It is heavily controlled by people who pay to win. To progress faster and unlock the heroes / equipment you desire you must be willing to pay the $$$. They bombard you with special events and gifts enticing you to purchase more and more in order to continue your quest to be the best. All in all it’s a good game, just don’t expect it to be a game where you can climb up the ladder with only time..Version: 1.44.6

Spenders bewareThis is a super fun game initially. Beautiful graphics and complex enough to require solid strategizing. That would earn this game 5 stars. After a week or two of free play you will need to start spending money to advance. However, spending money will only sloooowly improve attributes. As a result, I spent several hundred dollars expecting character improvements to accelerate, but several thousand dollars later that has not materialized. This is where they got me. Hence the two star rating. Sure I got to open lots of flashy boxes with the money I spent. And like a Skinnerian rat it releases dopamine in my brain’s pleasure center. But in terms of character improvement, it is incredibly slow and the rate of improvement never increases despite spending more and more. But once I was in for a few hundred dollars, it became harder to abandon the game. Big spenders are hardly rewarded. Come on designers, how about showing the love?!?! I have been suckered by the designers’ greedy but brilliant strategy. SPENDERS BEWARE!!!! This is the last pay to play game I will download. What happened to the days of games costing a fixed amount? How about multimillion to billion dollar profits by switching to creating pay to play games? Ding ding ding..Version: 1.143.005

Not what I expectedI really wanted to play the game in the ad. That was just clickbait.Version: 1.105.2

Full of bugsEvery time after update the game is always full of bugs. Can you guys check it after work is done. Bugs is not able to resolve. Sucks developers. And too much ads in the game, takes so much time to watch the video. And you have no way to quit the ads video. Very very sucks game. Don’t even try it..Version: 1.163.001

Dishonest and misrepresentedThe game advertised as a puzzle but in reality, there are just two puzzles at the beginning and then it is absolutely nothing like the ads. The game requires large purchases to progress quickly. Okay if you are patient and only have 5 minutes to spare each day but frustrating if you want to immerse yourself. They also give you a chance to earn in game currency by completing surveys (which all ask way too much personal information) but the reward offered by completing the survey comes through as a much lower figure in game (if at all)!.Version: 1.97.4

TitansNeed to be able to trade or use potions Have about 1.5 million of them that can’t do anything with. Anything that is used in game for level up or anything else for that Matter needs to be able to trade in for something else. Artifacts as well! Still like the game just needs a few tweaks! Still like the game! But have lots of items still can’t do anything with like some low level artifacts need to be able to trade them not just sell them for very small amounts of gold Also need to be able to exchange artifacts for other stuff Same thing! Stuff cost to much Lots of items can’t be sold traded or turned into something else It would be great if their was some kind of trading or gifting to others in your guild Still like playing! Still need a way to trade or exchange stuff I’m maxed out on and can not use. Still have lots of lower level artifact metal essence and the other that can’t be sold or traded and only one hero to use over 20,000 Just sitting there Still need to be able to trade lower level artifacts in on different things Lower level artifact stuff! Need to be able to sell or trade for other stuff.Version: 1.160.002

Miss leading and should be finedUnlawful misrepresentation of a product. You guys are crooks. I only downloaded the game to give it a poor review..Version: 1.45.0

TrashThis game is complete garbage, the developers are just looking to get your money, way to many bugs and fixes, some players get crazy deals in a day that would normally take more then a year to accomplish for others, drop rates are ridiculous, by far the most unfair and trashy pay to play game I’ve ever seen!!!.Version: 1.100.1

Only play if you have money to burnOverall it’s a pretty good game but I wouldn’t bother downloading unless you have plenty of money to pump into it. I’ve been playing for quite a few months and have put money in but it’s still nowhere near enough. Looking at the in game chats people have spent £1000+ and still not the top players because people have spent more. Could be really good if it was easier for non spenders to compete but it’s just not possible. Even when there are offers in game still over priced as they basically get you nowhere. People are becoming increasingly frustrated with pay to win and game is losing players..Version: 1.110.1

Click baitIn the ads for this game (Ads within other games) it shows completely different game play that is not even found IN THE GAME once I downloaded it!?! It shows it as some puzzle game when all it is really is and auto pilot RPG. FALSE ADVERTISING!!! How is this even allowed?.Version: 1.43.4

Deceiving AdIf everyone one likes the ad more than the game why you don’t make the real game in the ad. The worst experience ever.Version: 1.45.0

Passed my two year anniversary!It’s been over two years since I started playing Hero wars, only missed a a single day not sure if I’m that bad or the game is just that good. The devs changing things up all the time. when you start making progress they weaken hero’s you have invested a lot of money in, and make them worthless. You have to spend to stay in the game or you need to quit..Version: 1.141.003

Mixed reviewI first gave this game 5 stars. Yes the game play is excellent and fun and addicting. If you want to advance to a decent stage in the game then you definitly need to spend money. Unfortunatly it seems all the extra random special quests they do are all catered for people who spend to actually get something decent and if you don’t well you get rubbish. This stuff does not bother me, I played the game, I enjoyed it and I occasionly spent money. The problem is with there customer service advisors. Most are helpful and polite but some are just rude and abnoxious and won’t listen to screenshotted facts. For this reason I’ve changed it to a 3 star rating. You can enjoy the game even with spending a tiny amount but the staff are rude and for this reason they lost me spending anymore money on the game..Version: 1.40

FrustratingGood graphics and game play but to progress you either need to pay money OR watch video adds - the problem with this is that the video adds fail to play on a regular basis. Rewards are given for each video watched but when the videos fail you can not access these rewards. There is not an easy way to report when these videos fail and this is frustrating. I would recommend playing the game as a temporary activity until they fix the problem with the video adds..Version: 1.157.001

Money grabbersThe game is good. It’s a solid concept and the graphics are clean and shiny. But the constant barrage to spend money (and we’re not just talking a couple of quid) is exhausting. I don’t mind spending money on a game, but I don’t expect so many bugs in the chat and adverts (you need to watch these to get more items) when this amount of money is being spent. It’s 2* because of the friendships and activity that happens along the way, but that’s what’s keeping me playing. Not the fact that even if you spent £100 on an event, you still wouldn’t get top prizes. You can’t complain though ... literally ... if you do complain, nobody listens and nobody gets back to you..Version: 1.126.201

ReviewOverall good game. One issue is with prices to buy stuff. If they were a lot cheaper I would purchase more and be able to play longer which is good for the game but as is I run out of energy, diamonds, and especially gold very quickly each day and have to stop playing. Again really like the game just wish I could play more for long stretches and not have to wait to get gold. Wish as you leveled up that you could get bigger prizes like more gold, ruins, skin stones, etc. seems a lot of days now I don’t do much. The glitches have been fixed so thank you but I have never received anything for all the issues I dealt with over those several months. Can something please be done. The new titan artifacts are ridiculous. How can there be people with max teams all ready, you really screwed the pooch on this one. I will never spend another dime on this game unless this is fixed. Artifacts should be burned not white little small events would be OK but you shouldn’t have to spend several thousand dollars to match or titans. I would rather buy a house with my money. Other then screwing up the game with Titan artifacts you also made them cost way to much gold. You really need to lower price to upgrade or make it easier to farm gold. It’s getting crazy and you will keep losing players..Version: 1.131.208

Don’t waste your timeTerrible game that keeps crashing with poor customer support that penalise players for their own glitches in the game. To use the chat function I literally have to keep rebooting the app. Lastly, the advertising of the game is misleading as there is only 1 of the logical loot puzzles outlined in the ad found on social media in the tutorial and nothing further into the game. Total click bait scam. This game is also pay to win, you don’t get very far without having to buy a lot of gems..Version: 1.109.2

Wonder who’s giving 5 stars ratingsThis game is nothing but a money pit . This game is just like many others in the App Store but worse almost no content in the game, in campaign i see no hard mode or nightmare mode just the regular story mode . Other games will give you gems as you progress in campaign mode to keep you playing this one the gems it give you is so low that it’s ridiculous . VIP system is another rip off . The game has some major bugs and crashes a lot . The gold you get is also never enough to upgrade your heroes or skills or whatever you need . Completely focused on making people spending money early in the game before they realise that they just threw their money away. No tutorial , or any guide to explain anything about the game . I really wonder how can so many people rate this game 5 stars ....Version: 1.40

Not what was advertised.I’ve seen adverts for this game for months, finally cracked and gave it a go because the mechanics of the puzzles looked really interesting. And yes, the puzzles are really fun... but the rest of the game ruins it. The puzzles are spaced out between what amounts to little more than lengthy cut scenes of the little dude fighting waves of enemies with no real input needed from the player. All you can do is sit quietly and keep tapping next until it’s over and you can maybe have a crack at a new puzzle. Or you just get to experience the same boring fight again and hope there’s a puzzle after this one. And you do only get one attempt. If you mess it up it’s game over and you go back to the fighting again. I don’t know if you get to go back to the puzzles later in the game. I only lasted about two minutes of this dumb cycle before I got bored and deleted the app. If it was ONLY the cool puzzles they use on their advertisements, this would be a cool game - one that I wouldn’t mind dropping a couple quid on, either... but they ruined it..Version: 1.52.1

Fun but has tons of bugsThis game is a lot of fun to play, but the bugs I have to deal with makes it almost unbearable to play. The game crashes daily (multiple times) usually when I’m doing dungeon. It’s most frustrating when it happens during guild war as you cannot replay an attack. When I first reached out to support they told me I had to delete and reinstall the app to fix the problem. Did that and it never fixed it. I have the same issue on two devices. I even went the nuke route to completely wipe my device and I made sure no data from this game was saved in my backup, yet the problem continued. Now, today the game wont even load on any device and when I sent a request to support on their website I was sent an automated response to submit the request in game. How do you do that when the game won’t load??? For someone who has spent hundreds of dollars on this game this might be the last straw for me. I’m going on 5 hours now with no ability to connect even when I switch my phone from WiFi to cellular and did all basic troubleshooting for resolving such issues. I’m beyond frustrated with the problems. I never had to deal with these persistent issues on other games I’ve played..Version: 1.97.1

Great!...BUTGreat game you get what you get it’s basically as advertised which is amazing honestly BUT after a certain level leveling up becomes a nightmare and most things like the main campaign fall the way side and tasks that done do much are now requested to even get enough coins to be able to progress the game, gems get harder to find and obtain and it becomes a “do I wait for TOMORROW or do I pay to get some resources” sort of game so on that side it’s not good I don’t want to play a game where I have to pay to progress. I’ve been doing pretty fine with only having to make 2-3 purchases to even get a perk or doing a raid which I though was a bit bogus but it’s a fun game. If you have the money you’ll do amazing. If you don’t then haha good luck! I’d like if the game gave you more perks or something so you’re not trapped into buying anything but who am I kidding that’ll never happen.Version: 1.49.0

STOP FALSE ADVERTISING YOUR GAME!The game itself is good, but not like you’ll see in any Ads. so if you’re here because of an ad, give the game a shot but you’ll be disappointed that it’s not as good as the Ad makes it out to be..Version: 1.120.005

2 stars becauseThe game is fun. The minigames you saw in other apps last for three chapters then disappear. It seems like every week something is going amiss, and the dungeonmasters are handing out free (x, y, z) to compensate (which is thanked). My issue is with the campaign getting difficult. I feel like this game (was going to just say campaign) is strategy based, but when you attempt to strategized based off of the enemies shown - and then get into the level and find 4-5 heroes NOT SHOWN, and then get stuck on level 9-6 for two weeks (the example), you begin to get the feeling the dungeonmasters ...are in it for the money given the costs of purchasing heroes way/etc... the tower is also messed up but that's another issue. I'm miffed about all this and still play- but when the dungeonmasters are busy 'livestreaming' character fixes (like artemis) and the games core levels (because it seems the games money making is within guilds/events and such which I CAN RESPECT) are broken- and when they are showing adds from games like Kings Throne which displays NSFW and suggestive content and Hero Wars markets as a 12+ game...makes me want to quit. Monster (not hero) bios and details on what and how they are attacking would be LOVELY- maybe i'm missing that somewhere within the game? 'Hex' creature makes me want to slap the darn candle off its head. Looking forward to some resolve on this. Thank you for your time..Version: 1.131.208

Support leaves much to be desiredThe game is nice looking, but often enough times there are game mechanics that don’t operate as described like immunity from attacks. Also, the game has so many layers of unnecessary complexity with all of the different currencies / exchanges that have to take place. Plus, the mini games are a selling point, but they seem to stop after chapter three. If that’s a glitch, then the support hasn’t responded to my report from last week and no resolution is in sight. The game heavily weights those that are willing to pay for the upgrades, but it stinks for those disadvantaged. I find it strange that the visible metrics on which to determine ability to win battles are not as useful because I can punch above my weight based on group power rating in one area and lose based on the same metric in another area. In addition, the weapon and armor rank upgrading system seems silly to have to get the same item from one rank to the next, so does the character have to turn in these materials only to then go find them elsewhere? Weird? Plus, the ratio for obtaining items versus attempts seems to be way off as I can battle 6 times and only get one character card even though each of those battles was 12 energy, but that could just be me since I’m only giving them ad revenue instead of direct revenue..Version: 1.100.3

Cutting out a lotWhile I do enjoy the game I can’t play it for periods of time longer then five minutes and I know that it is not my phone and at this moment I can’t purchase things if it keeps happening I am getting be more and more frustrated at this game because I can’t do many challenges or anything like that because before I complete even half of anything it cuts out and the videos for the tickets only work 50% to 75% of the time which also very annoying.Version: 1.106.11

Pay to winThis is a really addictive game and do not get me wrong you do not have to payout your hard earned cash if you’d prefer not. Unfortunately everything has restrictive timers too encourage you to spend in game currency in order to progress. There is more than a hint that these are in place to frustrate you into paying. If you’re not careful you will level yourself into being unable to progress because your hero’s will not be high enough level for the game content like for example the tower. My advice is to not collect the daily xp rewards as tempting as the attached hold maybe. You can get this gold inside the tower!.Version: 1.97.1

Hero WarsI really like the game. However, Like many mobile games it gets expensive. To be competitive you can expect to spend hundreds of dollars and spend a lot of time waiting for resources, years! Would I be better off passing on mobile games all together and buying a new console with several games? I’d save money that way! I was lured into this game by the puzzle ads and became quickly consumed by the desire to be competitive with the guild and then server and then cross server battles. Hundreds spent and I’m still a small fish. The developers set it up to give minimal energy which is the driving force of the game. Without it you sit and wait until you have 6-24 to start a mission which will give a random reward when you are after a very particular item. The odds are against you at every turn forcing you to quit or spend another $20-$60-$100 to remain relevant or progress a little bit. The higher lvl you are the more resources/energy will be required, which ultimately = money, money,money. If the developers of these games found a way to make money grow from trees! I’m in the wrong business!.Version: 1.52.1

Should be a four star but ....Good fun game little repetitive while you build up power etc unless you want to pay to play. Be warned I have spent some money on chests etc but never received anything new just constantly get duplicates of the few hero’s I already own, so crappy when this happens on this type of game. Also after getting about 60 / 70 levels in to the campaign there has only been 2 “puzzle” levels to complete ! Considering it’s these puzzle levels the devs use to advertise on instagram it’s a total misrepresentation of the game. Gameplay is very simple you literally don’t have to do anything during most levels just auto play and slowly level up , repeat levels for more items to power up when you get stuck and keep repeating..Version: 1.52.1

Gameplay is addictive but in app-purchases are far too expensive.I really love Hero’s!! I have not been able to put the game down since i discovered it a few months back, but it is ridiculously expensive to purchase gems and there are not enough discounts or deals on offer. I am struggling to progress my characters due to the lack of quests that earn you gems, because lets face it, they are the main currency for purchasing extra energy / skill points. Either lower prices or make gems more available without having to spend a small fortune on completing quests. And there also needs to be more EXP potions available in the various different shops/merchants, instead of there only being 1 or 2 places to get them..Version: 1.127.101

ReviewI really enjoy this game. A few things I would change. I can’t always watch all the videos to get my daily bonuses. I usually only get to watch 2 before they start freezing. Have to fight way too many battles to get what I need to promote my heroes now that I’m at level 50. I might have to fight 30 battles just to get a couple of parts that I need. I think that is a little ridiculous. The rewards for about everything need to be way better. Especially for the higher ranking people. Some of the rewards I get literally barely help out at all. Another thing that needs to improve is the chest. I keep spending really money to buy emeralds and Favor. I keep opening chest and opening chest and opening chest and many times I get 1 player card. That is terrible. I have been playing for months now and I still can’t get Cleaver or any of the 3 Heroic Titans. I also never can hit anything big in the Money wheel. Maybe I’m just the unluckiest player in the World. I do enjoy the game but sometimes it seems the game really is here just to try to take your money..Version: 1.58.7

Hero WarsInteresting game. Enjoyed playing. The limitations are frustrating. I’m off and on anymore. While there are some interesting twists and events, the rest of the game isn’t as much fun as it first was. Artwork and graphics are still top notch. I’ve gotten VERY VERY VERY VERY VERY unhappy. I level up characters, but the game makes the levels even harder. It always seems that just when I can play with ease, your game wratches up the boss levels to just beyond my character limits. The tower for example, at one point I would as able to clear all the levels, then suddenly, the levels doubled in difficulty. Now I can’t get much more than halfway, if even. I have quit playing the Tower. Also, I still have an issue with the two arenas. I can’t keep up with the big money spenders (or your beta testers that have the best stuff). There is always a core group that is always ahead of the main game, and us mundane players can’t hope to beat them. I understand you want to make money. But like all of these games, you sacrifice game play for max profit. Sorry. I’m not enjoying some of the game, and it won’t be long before I’ll have to drop it as well. I don’t mind being challenged, but hey! The game should be fun too. I am close to deleting the game. And I have spent a few hundred Dollar$ on this game. With nothing to show for it. I hope you are happy with your creative endeavors. It’ll be all you can have..Version: 1.127.101

To unstableEasily the most unstable application on my iPhone 6, crashes back to home screen regularly. The desktop version and device version can’t be linked making device play almost useless- shame, it’s good game otherwise.Version: 1.41

Good gameGood game.Version: 1.160.002

New updateI have been trying for 20 min to get the new update to play, but it is doing nothing. I will look in another 15 min. If it still is not loading, I will uninstall. PS, your report an issue is crap. No general issue section.Version: 1.163.001

Good game, flawedThis is or could be a really good game, as soon as they sort all the glitches it will be excellent. My main issue with this particular game is that your things will go missing, you will not receive all the rewards it states you get and most annoyingly it takes days to get through to customer support then they fob you off with a pre-written message. Also as I played the game for longer, I’ve started to regret ever spending any money whatsoever on this game.. it’s really quite boring and you know that, the only strong players have poured their bank account in to it, so it’s a game of who has the most money and least sense. The most annoying thing of all is that some players get thousands of free emeralds by completing tasks, but they are unavailable or impossible to complete without cash for iPhone users..Version: 1.138.111

Steals user informationDidn’t tick the box for them using my personal information onto one button left on the app to accept and continue. It auto ticks everything once pressed. Instantly removed the app. You make enough off in app sales why do you need to collect personal information as well. Toxic as fug.Version: 1.175.001

Thumbs downMoney pit Also don’t be fooled into thinking they give you free resources because what they do give you is very little in the grand scheme of the whole game and there is 30 plus hero’s to build and they keep adding more also Titians use to be easy but now the put more skins and add artifacts the game keeps evolving and there is no way to keep up unless you spend tens of thousands. If you decide to play use discord as you can get the resources for free in the bot then you don’t have to do the facebook and instagram activities but again it’s only a little help I’ve been playing for 6-7 years and no closer to having 15 fully maxed hero’s.Version: 1.174.000

Changed daysAfter playing for a number of years and spending a substantial amount of money on this game, they have gotten greedier and greedier as times went on. Offering less and less incentives the deeper you get into this game. Please believe me when I say you will have to spend thousands on this game to get even an average team, or spend decades playing and waiting on getting enough in game free jewels. Please don’t get me wrong it can be fun but you need very very very deep pockets, and with the latest changes they are trying to fleece you even more. I’ve just gotten rid of it from my iPad and I’m sad as I’ve enjoyed it, but their constant changing to make it more expensive is shocking. AVOID.Version: 1.153.111

Money PitOk so the graphics are good, it is a decent action/adventure game and lots of characters. You are going to get through to level 50 with at least 15 characters accumulated in less than a week. Then suddenly you’ll be lucky if you can promote 1 character within 4-5 days time. Everything starts going at a snails pace with minimal progress unless you start pushing out cash. And I mean the big bucks because whatever you buy will be spent within minutes and it will have only accelerated your advancement by a couple days (but then it slows right back down). And finally the events that look cool but are anything but! Take the current Nightmare Alley for instance how can you be nearly a level 75 but can’t beat the very first battle??? Like tried it and just waste all my entries and I’ll get no rewards because beating level 1 is impossible! Then when you report anything and wait for the tickets to be responded to, you’ll generally just get an oops sorry you’re unhappy with the game please leave feedback on our resolution. Ummmm saying sorry but not actually doing anything is NOT a resolution. Needless to say I spend thousands on certain games that I’ve played for years but I won’t spend that kind of money on games that do the stuff above. Good luck and happy gaming!.Version: 1.143.005

Stealing Money through broken platformThe App has been broken for iPhone since it’s last update. About 20-30 times a day the app will glitch and force a restart. In the middle of a campaign battle it will force a loss. This loss carries a penalty of 2 energy. I have paid for energy potions and emeralds which both pay for energy. I have reached out to the Hero wars zendesk email help and they have responded with AWFUL customer service. I’ve never dealt with a company before that has basically told me to go F myself over like a $5 reimbursement. It has become a huge issue for me, not because of the money...I have spent hundreds in the game and can simply get Apple to refund my money for their theft. It is an issue because no one should be allowed to handle a customer this way. 1st the techs lied to me saying this wasn’t happening. Then I provide them with proof, oh yeah this is happening, we don’t reimburse this. I don’t care if you normally reimburse something. If your mistake costs me money, you pay for it, not me. They refused to let me speak to a manager, saying uhhh we don’t have a manager....HA! These guys are insane with how they think they can treat people. Mine isn’t the only story like this, but what would you expect from a game that started off of a bait and switch campaign..Version: 1.129.302

Good organised game but needs money to playFour month update: looking for another game, starts out well but once campaign complete it loses direction. You’re paying for pointless and expensive upgrades to compete added to this are some changes that increase the cost/time on upgrades plus some of the events are poorly designed and over priced. In summary, starts off okay but very quickly becomes a money drain to compete. Good game format to develop characters and a set of sub characters through a number of different stages. No crashes so far, easy to play without paying however to progress you need to invest a little money every week, if you’re okay with this then it’s a good game… Update now 2 months into the game, it continues to entertain, as mentioned previously it does require a trickle of cash to keep the game going but you do get a fair return for any investment. Further update after 2 months: The game remains fun but after completing the missions and another few internal mini games in the initial game you hit a big lull without much happening and it starts to feel like you need to increase your trickle pay level to get more activity, not sure if I like this….Version: 1.181.200

Nexters don’t have any respect to playersDuring 4 years not much new, just clicking same buttons every day and never endless nonsense bundles to buy. I’ll repeat my self that Nexters don’t think much how to improve the game, only how to milk the customers and it is annoying. Spent around 3.5-4 thousand $ and sad to see how they treat the players/customer base simple by see how much resources they spend for improving the game and how sale stuff. 5% improvement- 95% effort milk and sell stuff to players..Version: 1.181.300

Good gameThe graphics and animation is great but the game set up is not , you can’t play daily without spending cash so if you not a serious gamer with a deep wallet the games not for you Chat in game is very limited and old you can not talk to your peers in private thus the guild leader cannot say in private to his/her selected leaders, The game is very poor quality for free to play if you were to do this you wouldn’t be able to play more than once a month the games expense is ok but they the make it very hard to obtain the goods to play without paying There is no in help game feature you have to leave the game to find out info of what things are and how they need to be done So if you don’t mind paying the game is great if you don’t have deep pockets the game is not for you ..Version: 1.140.206

Ads are misleading, this is not a puzzle gameOnly downloaded because the ad said it was a merge units puzzle game. Straight up lie. So annoyed I'm going to find out who to report this false advertising to..Version: 1.110.1

Game won’t workThe second I opened the game it said update to continue but every time I went to update it It already was and then I’d go to reopen the game and it says it again.Version: 1.163.001

Hero warsGreat game shame it’s spend to play and keeps crashing when in the dungeon and Outland and tower as well as now normal gameplay! Still keeps crashing guys! So a 2 years on the game is still crashing servers seem to be getting worse dungeon crashes and tower I fail at level 6! Not much good when the prize is found on level 50 yet to get past 15 good game I like it but hate how it’s turning out some guys are so huge due to spending that quite frequently the system can’t pair me with anyone that won’t just wipe me out in the first few seconds was enjoyable now becoming tedious shame really I thought after playing for years I would be further along obviously not spending enough for you to enhance me!.Version: 1.130.005

Good game, bad companyI wanted to wait until reaching level 50 to leave this review, which comes in 2 parts - The game itself is pretty decent, lots to do, lots of game modes, good characters and interesting team synergies. The game drastically slow down once you reach level 30/40 and starts to become a little dull. End game content is pretty much non existent but my grind up to 50 was fun. The real issue with the game, like so many others, is the adverts are complete lies! One of the reasons I started playing was the adverts showing all the different puzzles this games has, lies! On the first charge of campaign there was some puzzle along with a game mode that had its own in. These ended within the first couple days of playing the game! None of the advertised puzzles were on there! So i waited until I hit level 50 to see if any more puzzles opened up, nope! I bet a played less than 20 puzzle and the even now, the App Store shows there are loads, fishing ones, dungeon ones, weapon and skills in some but none are in the game. If the false advertising wasn’t an issue I would give this game a 3/5 as it’s pretty decent. Due to the lies and misinformation, 1/5 stars Won’t be playing another game produced by this company.Version: 1.178.300

Game has transitioned to P2P so unplayableI have lived the game for over 2 years. The recent price hikes have made the game pay to play - you can’t meaning fully interact with the game without paying money, and much much more since price hikes up to 300%. The game is now unplayable. A great shame and disappointment..Version: 1.180.000

Grind or payThe game overall is great pretty basic very much like a lot of games out there has some fun elements great graphics my only concern is once you hit a certain level the grind is ridiculous to get specific items that when you first start you get left and right once you get your characters over that home then those items are so much harder to get for no reason seems to me like it’s all about the grind or pay to get gems to get the stuff you want. Update after 2 weeks of play. At this point the game is almost unplayable without paying money. You find yourself needing items to upgrade heroes that are say blue which means rare but not the most rarest which is purple or orange but I’m pulling purple and orange items during missions consistently but no blues and I find that these blues are the ones you really need to upgrade your heroes and there’s so many of them that you need you’ll need one to create an item that used to create another item that used to create the final item to put on your character just upgrade them and in the end you take close to 1000 action points or whatever they’re called to do this which means it takes a week to get one blue item but during that time frame I’m able to now create 15 purple items which is great to be able to use later but in the end the grind up front was bad the grind after two weeks is impossible if you got money and you want to pay I think the game is great otherwise waste of time.Version: 1.131.208

Click baitThe makers of mobile games are some of the least ethical people on the planet. The ad is not what you get obviously and this is just another scam gotcha game..Version: 1.110.1

Started good, ended bad. No worthwhile for paying playersGame got me in under false advertisement. Not at all what it promised, but was fun to play. You will not get anywhere without spending money. I am not talking about a little bit of money, LOTS of money! Reason for my bad rating is based on two things. 1. Being my previous honest rating was removed for some reason? Where I was talking about how the devs takes advantage of players to pay to be able to make it worth while. NO! Thinking you will get there without paying is a lie! 2. Even after having spent so much money, once you reach the top, there is no perks for paying users, no afterwards rewards for being a top spender. Total waste of money Don’t fool yourself to play this game. It is a very hard out “farming” style game..Version: 1.141.003

It’s a scam game, false advertising, prays upon addiction in children..Pay to win, unethical and prays upon mental illness and children. You’d think Apple would know better, because they are extreme liberals and use buzzwords like “equality and inclusivity.” Oh, and they hastily deleted my first comprehensive in depth review about the severity of this NASDAQ scam app. This is a falsely advertised game and they were sued for it so as a justification for not being taken off the App Store they included those fake puzzle games but just for two “chapters.” Thought the game was all about puzzles… apple makes money from this app though, so by that double standard what they’re saying is that this app is ethical and allowed to mislead. Their customer support is a joke and do not refund the accidental purchase of their virtual currency which isn’t even trade-able, you literally can only use it yourself and in the game, it’s not real money.. this company has merged with Russians and they absolutely make nothing but excuses and will not talk directly to you. This game and all those “energy” pay to play more games need to be removed from the App Store. This is not the American way. Americans should only have fully playable games, not these manipulative class warfare games where rich people who can pay for more in game features, get to stomp all over poor people..Version: 1.121.104

Bugs need fixingHey I really enjoy this game but it won’t let me play the game unless I have wifi. It opens and works but says no connectivity in the middle of the screen then will kick me out of the game saying I need to move around and find an internet connection... I have LTE.. makes no sense If they fix it. It’s a fun game tho.... shame tho...Version: 1.36

Money SuckingThe game divided into too many limited resources for players in order to play ( energy, soul stones, battle availability, valor, seasonal pass… etc). The purpose of this is trying to narrow the accessibility and the progression of players playing the game without paying with real money here and there. Should have kept it simple with just coins and emeralds or at least less restricted playing flexibility. The game is literally the definition of pay to win, with skills base for players to develop is next to zero. It’s quite a shame because the game’s concepts is not bad and very enjoyable to play on your downtime or when you’re commuting on public transport, lunch break. But its hard to keep the excitement going with the slow progress causing by the finite resources. If you’re an F2P, it will take you months to years to actually unlock all the funs that the devs are trying to provide..Version: 1.127.101

Misleading, boring nonsenseI downloaded this because I thought it involved the styles of game and puzzles in the Hero Wars pop up ads in other games, but these end after the first couple of campaign levels. Thereafter it’s just endless days of tiny incremental upgrades to a whole bunch of silly make-believe and poorly integrated power ups and character levels, all of which progress at mind-numingly slow rates unless you’re prepared to stump up serious amounts of cash! So, I came, I saw, I did not like and I deleted (thankfully without spending a cent).Version: 1.137.006

Too much grindStarted nicely and addictive. Then, with 15+ heroes at blue 40 level, it becomes too much of a grind. Whenever you promote a hero, from green+2 to blue to blue+1 etc, they lose all their equipment and you have to get all 6 items again which require, if you're lucky, to rerun a few lower levels to have a chance for it to drop or, more and more common as the hero quality increases, you have to create the items from drops of different levels. Even worse, that process can go on for quite some depth, i.e., to craft one item you need two other items each of which need crafting from multiple drops of other items and so on... You can easily spend an hour just to do constant runs of multiple levels to get all the drops you need, for that one of six items for that one hero... Don't hit promote when you get all six items or you're back to square one... Nice idea, great graphics, boring after a while..Version: 1.176.400

Bait and switchWatch the ad and thought I would give it a try, totally not the puzzle game show. The game pretty much plays itself and you just touch the screen occasionally. Not fun and not involving..Version: 1.106.11

Good game needs add onsGood game just needs a few add ons to help people who aren’t pay to win I’ve spent a little bit on it and is hard to upgrade hero’s after awhile playing would be pretty mean if you could get some free energy once in a while game NEEDS A MAJOR UPDATE WITH UPGRADE ITEMS TO HARD TO UPGRADE YOURE HEROS FROM PURPLE TO ORANGE TAKES LIKE 100$ per HERO SO IF YOU WANT TO SPEND MONEY ITS A OK GAME BUT IF YOU DONT WANT TO SPEND MONEY THIS GAME IS AVERAGE AS.Version: 1.170.000

PuzzlesHi-where can I find the towers as shown in the promo! I’ve downloaded the game, but would like the one shown in the promo video.Version: 1.106.11

U need a lot of cash to play this gameDon’t get me wrong it is a fun game and I really enjoy it however you are only greatly rewarded if u can spend the cash. When u start it’s a real whirlwind and it seems u can go up the ranks really quick, alas this comes to an abrupt end. Unlike other games u don’t gain energy over time u must login at certain times which is the downside and makes it hard to play the quests. You also run out of in game currency really quick so again u need to pay with the bought crystals u keep having to buy. It also has a vip for how much u spend on it, compared to the money u have to spend it’s really little reward. Put all this aside and its a pretty cool game to play.Version: 1.28

It’s alrightI’m very disappointed that the fun looking puzzle game you see on social media is not actually a part of the game!.Version: 1.44.5

It’s Pretty Fun BUTProbably one of the better games of this genre out there. Excellent graphics and gameplay. The 2 main issues I have are 1) after not too long you’ll reach the point where you simply won’t be able to continue unless you spend money to level up. You could do some grinding to do that but I’ve found it takes weeks of that to have any effect 2) the battle system… this is just melee really as all characters fight at the same time… no tactics/strategy once you’re in battle as there’s no control over the characters. I think the fans would be vastly improved by adopting a battling approach more like DC Legends (turn based and controlled). Also you could have special events that EVERYONE could participate in rather than just those in guilds.Version: 1.168.002

False advertisingPeople be aware... This game is advertised as a puzzle game all over the social media platforms and it is not. The developer introduced the puzzle mechanic that you can play once or twice only and that’s all. The problem, there is no legislation that force mobile game developers to advertise their game on what they are really and these kind of developers will use any shady tactics to attract new players who will spend their precious money for in games transactions..Version: 1.45.0

Appalling customer serviceI have 2 accounts, app and browser, the latter being the main one. On 2 occasions despite playing every day for hours collecting daily rewards every day first thing, they reset before the 24 days schedule of rewards was complete to day 1 hence I lost out by not receiving the higher rewards available on the last few days. Made 3 attempts to contact customer services through their ridiculous autobot system and as a gamer who spends money and already VIP 7 on this game after just a few weeks I thought they must surely respond. I was wrong, not a peep out of them. So both accounts closed and will no longer be spending money with them. I hope nobody has a problem, it will never get resolved. Deleted, their loss. Would give zero stars if I could.Version: 1.169.003

Game is addictive but lacks upgradeGame is so good …but money all the time to progress and not challenging after lvl 50 just only campaign mode … Outland and tower needs upgrade kinda boring to play something again n again . After new upgrade runic rumble .. I can’t even accesgame from 2 weeks … every time I launch game it crashes … not at all good.Version: 1.134.007

Ads are not 100% accurate maybe like 40% accurateTo be honest the ads aren’t that accurate and when I got the game it was a little different and the ads look kinda fun but this game is pretty boring but I only played it for a minute but some of these reviews are making me realise that the game is boring and people have to spend thousands of dollars to go nowhere and I think humanity would be better off if this game didn’t exist at all..Version: 1.184.301

Great game, but Tower unfairI really enjoy playing this daily. But, if for 1 day you forget to play tower, you drop down to level 1, fine. PLEASE make the tower fair by seeding the levels to individual player’s team abilities. I currently have 46 warriors, all at around lvl 60, all at pink promotion, 3-6stars, yet I could not get past the first floor!!! RIDICULOUS!! My opponents at first floor were all 70+, pink 3-4 stars and defeated all of my 9 teams meaning I couldn’t progress for the day - this is by far the most unrealistic and unfair part of this game 😡😡🤬.Version: 1.72.3

The game is good, but becoming expensiveI have played this game for close to two years now. Really enjoy the community aspect and team battles. Unfortunately as of late, the events are becoming more pay to play instead of pay to advance/win. Really hope things improve..Version: 1.180.000

Impressive but boringly basicThe visuals are relatively stock standard the designs are also pretty basic ,it’s all alright but not too stunning, the villain designs are far more engaging then the hero’s which the default hero is as generic as they come. All of this would still make the game a 4 star game but sadly the gameplay is the really boring part of the game l. Combat is handle for you which means the combat allows for no tactics or real gameplay other then pay money level up hero’s and continue. The puzzles are the single redeeming aspect of the game and should be the game in it’s entirety as the fighting and combat are serviceable at best and mind numbing at worst..Version: 1.95.10

Great Graphics and Gameplay HOWEVERIts really a great little time waster game and got really addicted at the start, but soon realized that it would need more money if you want to get anywhere with it. Already spend over $90 and only at VIP level 7. The game does not allow to progress without putting in some real money. There is no way to harvest energy or cash that does not take more than a day. As i said i have already put more in than i should have, but I refuse to put in more and my interest is waning due to the time it takes to farm for Gold and Energy to be able to upgrade anything. If you not willing to put in some huge $, don’t bother..Version: 1.107.1

Bad gameThe adds you see are lies and the games is bad with or without adds.Version: 1.110.1

100% Classic Pay to WinDon’t let the easy on-boarding fool you; this game is 100% pay-to-win, especially once you start getting into the guild/arena stuff. To the devs credit, they have created a lot of different game mechanics, but the underlying game design is centered on making you believe that you are getting a “deal” when you spend $15 on a skin that “normally” costs $75 or when you pay 5000 emeralds (their currency, 5k is about $30 irl) to upgrade a character rather than wait. Skins are almost required in the late game as they give your character an added stat bonus. The more skins a character has, the more stat bonuses. What tipped the scale for me was their recent event where, if you completed a bunch of quests in a 3-day span, you could get cool prizes. In the past, a seasoned, diligent player could complete enough quests to get some or all of the top rewards. In this case, one of the top rewards was a skin for my favorite character as well as my top DPS character. However, the only way to complete the quest was to spend 55,000 emeralds, which roughly equates to spending $200 irl. If you want to spend hundreds of dollars on a small high, then this game is for you. Otherwise, you’d be better off spending your money elsewhere..Version: 1.42

Addictive!Enjoyable game, with the extra game features that you get for being part of a guild adding a layer of fun. But be warned, while it is free to play (F2P) money needs to be spent to remain competitive unless you’re planning to play very very long term (at least 1 year!) to max out your heroes. Still only gets 3 stars as the game does have its bugs, which given the amount of money that I know people have spent in game (myself included!) is a major flaw in my view. Game frequently crashes mid battle and when clearing the dungeon. I need to exit the game and reload when there is a refresh (eg end of the guild war day, arena rankings). These are things I feel should auto update even while you are in game rather than requiring you to be logged out for the changes to take place. If it was truly F2P I would overlook these bugs, but given how much money has been spent I feel there should be much smoother game play to warrant a 4 star rating..Version: 1.100.3

Cool game but expensiveI really like the game. Lots of things to do and make your own choices what to upgrade and how to play. BUT Waaaaaaaaaaaay too expensive to play. The upgrading of characters takes too long. It’s very grindy if you’re not prepared to pay vast sums of money - and it’s no exaggeration to say vast when you can buy £100 for chest of gems, which you can spend in minutes but not advance very far at all in the game. A console game for Xbox or PS cost far less for an ENTIRE game. The game is very glitchy at the moment after a recent update. Almost unplayable now. The high value gem buttons need to be removed or have a confirmation feature to stop accidental selection..Version: 1.123.101

Fun game, deceptive adsThe game itself is not bad, but unfortunately the ads do not accurately depict the actual gameplay. The developer response to this is "Hello! In our ads we aim to capture the spirit of our game in a flashy and concise manner. We are thrilled to see you were engaged by it! Hope you'll stick around to see if our game is worth your attention." ... missing the point..Version: 1.44.5

Good game… some issues with the ads thoughNot overly heavy with ads, but if you choose to view them and have your time viewing it counted, the payoff is worth it. The problem is when you do choose to view them, you’re not guaranteed to get the reward for viewing it. I also have noticed that ads will run in the background. There has been a handful of times, where l’ll hear the music for the ad, playing over the sound of the game. It’s not every time. But it’s enough where I stopped going for the daily bonuses all together because of it. I mean, i know it’s only a 30 second ad, but when you compile them and you’re adding 10 minutes of your day just watch advertisements, the reward doesn’t match the effort put in to get. I get the feeling that the company is still collecting the as revenue for all of those attempts that go no where, so nobody’s too bothered to fix it. The Hero and Titan building is an easy enough process and you can absolutely level someone completely without spending a dime. It’ll just take a bit longer. But as your grinding for endgame level characters, the satisfaction of getting there without spending anything, is so much nicer. It’s not a perfect game, but it’s a god time burner until something else comes along..Version: 1.140.109

Enjoyable, but you have to pay to competeThe game is fun to play, engaging, lots of different things to do. It doesn't update chat and mail very well, you have to restart a lot for it to update certain things. It is also very much play to win. If you wish to compete you will need to pay a significant amount of money, and to be on top you are looking at a thousands of dollars regularly to be competitive. You can play casually though, which can be fun..Version: 1.114.000

Bad don’t download this false advertisingIt shows it has a puzzle game in the ads but it’s really just a garbage RPG..Version: 1.105.2

False AdvertisingIf you, like myself, came to this game because of its adverts than I suggest you find another game to play. Those puzzles aren’t even part of the gameplay, nor are they representative of this game what so ever. I’ve seen a few developer responses stating “they can’t put all the games features into a short advertisement” and “purposefully designing them to grab consumers attention” which I’m sorry to say are poor excuses. You have advertised a puzzle based game and omitted any information to suggest otherwise, which is technically classed as deceptive advertising, which, is illegal. It’s your risk to run, but I suggest changing your advertisements or making the puzzle a more prevalent aspect of the game because someone could easily make a case against you for it..Version: 1.44.3

Gold warsReally good catching game, unfortunately after lvl 100 it’s all a metter or who spend more. Definitely a game that is enjoyable to play, also because of the guild wars, but they should improve some stuff to let the Free To Play customers integrate better with the game and the other players, maybe with some sort of exchange between guild members of hero or titan tokens to balance more the guild members. Overall a good game..Version: 1.115.000

TerribleSuch a pointless game. Nothing like the ad for it. Should have read the reviews. The upsetting thing is they reply to each review over and over about the same thing: the game isn’t fun and the marketing is just a way to get you to download it. Sucks I fell for it..Version: 1.110.1

Cash GrabPlease do not download this game. People have to spend over $50,000usd to get anywhere near the top.Version: 1.106.11

Confused to continue playingOver the last few months I've spent nearly $1000 too be competitive for my guild. Most of which was spent in just the last few days to take advantage of the artifact event. Some how, despite this fact, I am in worse standings after my reward hour battles in arena and grand arena. I blame hero wars completely. There is no way to test teams at the higher level on mobile! How's is this possible? Why is this the reality?! That's a lot of money to just"blow" on a team that I tested using precious emeralds at the lower levels and was good against meta teams, internet teams, all the popular teams! That is soooooo much money I spent that could have been spent on other heros had I known that those teams change at the top. Level differently, play differently! Another dumb feature you guys have where you can't see the leader board and even SEE the teams at the top off your server let alone prepare for them!! Compounding the original problem exponentially! Damnit I'm so mad with you! Where is the compromise here to where you take care of a loyal customer, who, to this point has been a whale spender and big supporter of your game? Give me one good reason why I should stay or I'm taking my money and daily play to Albion or raid legends! Sincerely one disappointed customer Scott.Version: 1.131.101

Vraiment mauvais...Très décevant comme jeu.Version: 1.44.3

Crashes all the time & support doesn’t care!MY ADVICE - UNTIL THEY FIX THE PROBLEMS, DONT BOTHER PLAYING I used to love this game but ever since the latest upgrade (around a month ago) the app just keep crashing during play. It’s has crashed multiply times during attacks in both guild war & cross war and during normal game play. I’ve contacted support both in game via the adviser (a ‘perk’ for being a VIP member) and online with support. The adviser is just a bot that tells you to contact support (Such a great ‘perk’). Online support have replied with the same message every time telling me to uninstall & reinstall. I have done this and it doesn’t work!!! They have even told me that I just need to use a newer phone, even though it says my phone is compatible. I give up - such a waste of time & money 😔.Version: 1.178.000

Fun but Potentially Could Get ExpensiveMy biggest gripe with this game is that the advertising that drew me in to downloading the app was completely misleading. I was under the impression that there would be puzzle-solving mini-games (as their social media ads portray), but there are none. Regardless, the game is pretty fun but has the potential to become expensive if you have no patience with leveling up and progressing slowly. Almost everything in the game can be bought with or traded with Emeralds, which translates to real-world dollars eventually. Of course you CAN earn “free” Emeralds by achieving certain tasks while playing, but it’s very easy to blow them all in one go doing basic functions in the game. They like to advertise “deals” and “specials” for buying emeralds, but these are hardly ever worth it and I’m almost ashamed to say that I have spent too much money (ANY amount is too much, really) on this game. The developers really should tweak the way characters level up to make it easier and keep players engaged. Also, what happened to the story? There was a storyline about a kingdom in peril with the first few levels but now it’s just grinding through themed areas. BORING!.Version: 1.48.0

PointlessNo a lot of point in even clicking on a star rating here, the action of this game is all in hitting “ok” at the end of each sequence, no skill, thought or coordination required, a dead gerbil could play this. If your looking for mindless with action music then download this..Version: 1.42


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