NerdWallet: Manage Your Money App Negative ReviewsNerdWallet

NerdWallet: Manage Your Money Negative Reviews

4.8
4.84333 star

Total 20 Negative Reviews

NerdWallet: Manage Your Money App Complaints & User Negative Comments 2024

NerdWallet: Manage Your Money app received 20 complaints, negative comments and reviews by users. Have you ever had a bad experience using NerdWallet: Manage Your Money? Can you share your negative thoughts about nerdwallet: manage your money?

Please wait! NerdWallet: Manage Your Money Facebook comments loading...



NerdWallet: Manage Your Money for Negative User Reviews

HORRIBLE ACCOUNT BALANCE TRACKER!!I got the app so that I could track my account balances in real time and know where my money was being allocated to. However, each time I would log into NerdWallet, the account balance was always wrong and never accurately reflected my account balance. I would understand if the transactions took a day or so to update, however NerdWallet was unable to detect transactions that were processed even 5 days prior. This then defeats the purpose of why I downloaded the app since I was never able to track funds accurately since it was always super behind (even after syncing my bank manually several times a day). I do not recommend this app to anyone who is looking for a reliable app to track funds. It appears that their soul purpose is to aggressively offer you credit cards which I have been notified about several times since using the app..Version: 5.6.0

Ok, but…It’s a 2 for me. They have great amenities and nice items to help with financial items. However, when adding your accounts it could go either way. I’ve been struggling to add certain accounts as well as get help adding those accounts. I’d say use it for financial reasons to plan, but don’t bother use it for personal reasons. Don’t add your account info to it if you’re trying to get a snapshot at your gross income, investments, and credit cards etc. Look for another app, preferably one that has better support that won’t delete your message when you try to contact them for the 3rd time about the same issue. Whether they respond to this review or not, I assure you the issue I have will not be resolved and yours won’t be either. Find another app..Version: 9.10.0

Numerous issues without resolutionI primarily have used this app for the net worth calculator tool. Unfortunately there have been several technical issues that impact it’s utility, and every time I’ve tried to contact customer service about them I get no response. 1. When you disconnect and reconnect an account to the net worth tracker, all previous data is permanently deleted. I tried to contact NerdWallet to get it restored, but received no reply. 2. The charts showing net worth change over time regularly fail to display the actual numbers broken down by each account. The data will literally be there one day, then gone, then come back randomly. Again, I reached out to support but no reply..Version: 11.1.0

Not goodNerdWallet vs CreditKarma. Scores show identical on both, but NW claims I can only be approved for Secure CCs, while with CK I opened a $300 card a year ago, that’s now at $850 just upgraded to their best rewards card AND just applied for, and received that same company’s highest credit limit to start out a brand new card ($3000...yes, THREE THOUSAND DOLLAR starting limit) but NW maintains I can only get secure cards. Also, both sites show me at about 630 Credit score but my real score is 660 and rising. It’s a free site, for education purposes, so I’m not hating too bad. Just stating facts about my experience. They both give Credit alerts, and give information ON your credit report. Just the scores are off and the offers are weak. NW vs CK, I’ll take Credit Karma....but with a grain of salt..Version: 2.3.3

Not quite thereAs a finance assistant app, NerdWallet is not quite there. I have financial accounts across many different institutions so an app like this has a lot of appeal to me. However, too many banks are not supported or there are bugs that prevent them from linking. I love the interface, I feel like it presents valuable information with relatively little configuration in a clean manner. However, the data it provides is just not useful with so many of my accounts not included in the picture. Update: After receiving a developer response, reducing rating to 1 star from 2. I submitted an e-mail as suggested and received no indication that my unlinkable accounts are even in a list for consideration. A waste of time. I have been receiving a flurry of failed sign in attempts for weeks, which I assume is the result of 3rd party testers trying to access my account, and would mask any serious malicious access attempts. This application might be fine for those with few accounts and simple finances, but is nothing more than a liability for my situation..Version: 9.4.0

AlmostI really like the general idea of having all my assets managed from one app but this app is not quite there yet. For one, I’d like a widget feature added and more importantly I’d like to be able to link things like my Robinhood account and federal subsidized loans not dispersed through banks but through schools or at least be able to input values for them for a broader overview of my assets. For now, I can do most of what this app offers using the apps of the banks and accounts I already use on a daily basis and by using credit karma. To save myself the time of going from app to app I can just use the widget feature to get a quick overview of everything without using this app..Version: 4.0.0

Not as expectedI’m trying to rebuild my credit and get a hold of my finances, and I keep seeing the commercials for this app so I thought I would give it a try. My biggest problem is nothing is up-to-date. My bank account is never accurate, my credit cards do not show updated information at all, there are some accounts I cannot lake, there are accounts where I have two separate accounts with one company and it only lets me link one. Overall, really disappointed considering the hype. I like the features that could be available if everything worked correctly, I like be able to see everything all in one place. But if it’s not accurate information, what’s the point? I will check back and hopefully some of these things have been fixed. But in the meantime I’ll be searching for a different app to help me out..Version: 10.3.0

Great app, but has potential to be even betterThe app doesn’t correctly categorize each transaction. The “Apply to all from this place” feature doesn’t perform its function when changing the category of a specific transaction. It is tedious going through each transaction and changing the category to get an accurate visual of overall monthly spendings. Aside from those issues, the service provides an easy-to-use interface, making it simple for users to track their cashflow. One improvement would be to allow users to visibly see their total spendings for particular years, and offer suggestions on how to budget based on user’s spending habits..Version: 10.16.0

Needs fixingThe app started out fine, but there were minor differences between the app and what was in my bank accounts. Approximately two months ago, the app said I wasn’t buying anything, although I was paying for various things. I connected my account on several occasions after and it would say it’s connected, but still would show that I have not paid for anything. It would display that the information was “updated” two days ago, but would show what my bank account had well over a month ago. If I was anyone else, I wouldn’t waste my time with this app. It displays highly inaccurate information, leading the use to guess what they actually have to spend and how much they’ve spent. Two out of five stars..Version: 7.8.2

Disappointed :(I had high hopes for this app. When I linked my credit card account to the app, it showed my due balance right away. However, after selecting to add another account and attempting to link my bank account to the app, things went wrong. First, when confirming that it was linking to the correct accounts, the amounts in both my checking and savings were correct, so I go to confirm. However after I confirmed, on the main “cash flow” screen, the only information still being tracked is that from my credit account. The last four numbers showing that are supposed to represent my checking and savings accounts do not match with the real numbers of those accounts through my bank. The balances are also still showing as $0, even though the app took ages to officially “link” to my accounts and I refreshed the page. I’ve tried to link the bank accounts three times now and the issue has not resolved itself. I obviously can’t get an accurate idea of my spending habits if the app is only tracking what my credit card is doing..Version: 10.6.0

Income issuesFirst off I would like to say that the Idea is good. The income is all wrong. Transfers from 1 account to another should not be counted as income but are counted. This makes then come seem much more then what it is. The only thing that should be counted is income from deposits made from direct deposits and paychecks. I also tried to link my Robinhood account and it wouldn’t link. I even changed the pass word. It won’t link to my 401k either because the bank I go thru is not listed. It also won’t link to my mortgage because the mortgage I have is between myself and Market Street Church of Christ. It needs to be interred manually. If that’s not there then my net worth is not correct. Please let me know if theses changes can be made. Thank you..Version: 7.2.1

Nice app but could use some improvement.I just downloaded this app yesterday and at face value I was in love. Seemed user-friendly and incorporated many of the things that I need to manage my finances at a time when I’m preparing to buy a home. Unfortunately, I’ve experienced three major problems since downloading the app. 1 - I have two Capital One accounts that I would like to link. However, the app only lets me register one. Once one of the accounts’ info is input and I try to “add another account” it deletes the info of the previously registered one and replaces it with the second account. 2 - I’m receiving an incorrect balance from my bank account. NerdWallet shows one thing while my bank apps shows a completely different number (which is accurate). I tried refreshing the account to see if it’ll update the balance to the correct amount but nothing happens when I do. A day later, it’s still reflecting an incorrect amount. Hopefully this corrects itself soon. 3 - First Premier Bank will not link for unknown reasons. I have gone through the verification process multiple times and yet I’m still not able to link this account. So frustrating! I want these problems to be fixed so bad so that I can experience the benefits of this app. I was so happy to find what I thought was the ideal financial management app that I’ve been looking for for a while now. Albeit, I’m confident that it still can be once these minor issues are fixed..Version: 5.4.0

Going DownhillThis app used to be great but has several MAJOR issues as of late. They reported via email and a notification that all my credit accounts were closed which was first of all false and second very scary to see happen. On the same matter there was no follow up email or notification sent out to correct this and I had to contact customer service in order to ensure this was actually an error. The second major issue is that the app has not been able to connect to Robinhood for weeks if not months. Customer service also told me this would be fixed soon and it has not so I am very disappointed. Furthermore when manually refreshing account balances etc it frequently requires you to login again which is annoying. Lastly, the app has become very spammy with way too many ads.Version: 7.5.1

Hard to link accounts, and double counts expensesThis is a nice app, and give good advice on how to reach financial goals, but I found 2 flaws with it: 1. It is far too difficult to like your accounts. After trying over and over to add my accounts, and receiving a messages claiming “We’re experiencing difficulties try again later” at least 15-20 times, I finally got MOST of my accounts on there. 2. If you link your credit card and checking account to the app, if will do a good job of tracking expenses on both, but it also shows the transactions in which you are using your checking account to make a payment to your credit card. This leads to an inflation of your expenses, and I have yet to find a solution..Version: 2.7.0

Almost usefulI don't know if the problem is with this app or with their partner Plaid. First, what a hassle to link accounts. It bumps you over to Plaid, then bumps you out to your credit card company. It’s so time consuming and very slow. Then at the very end of all that, for two of my accounts, it gave an error - integration isn’t supported yet “but we’re working on it”. Please. My biggest problem is how many of my accounts they do not support. About half of my credit cards I can not link. You’d think this was a new start up app or something. If I can’t link all of my accounts, then it renders the whole point of this app useless. I’m very disappointed, because it looks like it could be a helpful tool. But “could” doesn’t cut it..Version: 10.13.0

No customization :(I wanted to love this app, at first I thought it would be the perfect alternative to Mint, the integrations work much more smoothly so far. However, there’s a major problem with it that made it basically useless for me - you can’t create customized categories. This makes it very difficult to actually track where money is being spent when, for example, buying clothes for fun and buying cleaning products because you need them are part of the same broad “Shopping” category Some examples of purchases that were hard to categorize: - Moving expenses - there’s no category for home related expenses - Bare bones furniture for new apartment - I would put this as a need vs a want but it just gets lumped in with generic shopping - Laundry - it’s just “uncategorized” which is annoying and there’s no good place to put it - Taxes - again, nowhere to put these If the team could implement the following features the app would be way more useful: - create custom categories / subcategories - manually assign categories to need vs want Then I would love to use this app every day! But for now, sticking with Mint and using this as a secondary app..Version: 10.22.0

Haven’t been able to use NerdWallet at allAfter 2 years trying to use this app, I was never able to do so. They were never able to find my data on TransUnion. I have other 3 major products in the credit score industry related to TransUnion and they were always able to pull my credit score. After talking to multiple representatives in the Help Center of NerdWallet, they couldn’t resolve my issue alleging the data in the app might be incorrect, which is completely inaccurate and not true. I use the same data in other apps and they are able to pull my score from TransUnion with no problem like for example, American Express, which offers free TransUnion Credit Score. Can’t use the product, hence 1 star..Version: 9.16.0

Worst thing ever!I tried to get into the website to see my information… no problem as soon as I tried to run the maze requires to cancel my account after 4 years, I came off the site to try again later. Then SUDDENLY the (phone saved) password suddenly does not work. GUESS WHAT, they have no service by phone… you can only contact them on the site that I can no longer get on!!! If this was a legitimate business they would not ask other members to help you out! What a crock!!! I still can’t get in, I will have to go to the bank and turn it over to fraud and have it stopped at that end! I do have an account with Self. And they are amazing, when I determined I was no longer in need of these services, they ANSWERED the phone immediately and put a check in my account by midnight that night of what I had saved with them and the posted closing of that account was midnight of the night we spoke. Nerd Wallet may have better advertising but a terrible way to run a business. Trying to save you all from this kind of aggravation . Try it out for a month or two then try to cancel THERE IS THE TRUE TEST! Then quickly go to your bank and ask them to close the account for you.. Get the SELF. App and move on.. to those of you from Nerd Wallet reading this please don’t state your usual answer.. we’re sorry you were not happy… well you have time to answer these posts but not your own web site… justify that!.Version: 9.8.0

Not Great Paycheck to PaycheckNot a great budgeting app if you are trying to stay afloat from paycheck to paycheck. Like most all the other comparable apps out there, it’s bloated with overly complicated gadgets and tech that overwhelm the average user. What the average middle class person needs is a SIMPLE app that let’s them easily see what comes IN and when, what goes OUT and when, by month AND most importantly by each week. All this app does is show you a birds eye view of your monthly in and out, and it does so poorly. Connecting your accounts screws things up even worse as the information is too difficult to organize/categorize, and half of it’s missing anyway so it does no good to begin with. If you are trying to figure out which week is best for a grocery run or a vet visit, you’ll see that this isn’t the app for you. If you are a handsomely paid tech geek with a overpriced apartment full of expensive mid century modern furniture that wants to monitor credit score and investments then maybe it will work you. You’re seriously better off tracking your expenses with a pad and pencil. I’ve come to believe that the problem with most all of these platforms is that the people who design them aren’t living on the edge of their seat when it comes to finances. They all think they created something super intuitive when in reality it doesn’t work for the average working joe..Version: 7.0.0

NerdWallet is a terrible appHad high hopes for this app when I downloaded to my iPhone but was totally disappointed when I could not link my Citibank account. I was able to link all of my other accounts from the major banks except Citibank. Contacted support and they tried to help but they indicated that there was a technical issue. Would have given zero stars for this app but I gave one star because customer support at least tried to help. I recommend Mint because there was no issue linking my Citibank account with that app. NerdWallet is a terrible app and would avoid. REVIEW FOLLOW-UP: Received a message today from the developer regarding my issue. The message essentially contained the same response I had already received by email. Basically the problem was someone else’s fault and they are working on a solution but there is no eta. Very weak corporate response. I recommend Mint..Version: 9.0.0


🙂 NerdWallet: Manage Your Money Positive Reviews
Is NerdWallet: Manage Your Money not working?

NerdWallet: Manage Your Money works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact NerdWallet: Manage Your Money.

⛔   NerdWallet: Manage Your Money Problems
Applications with negative comments similar to NerdWallet: Manage Your Money
NerdWallet negative reviews, comments
NerdWallet Negative Reviews

Shop smarter with NerdWallet. Install our shopping browser extension, and with one click you’ll discover coupons and ear...