- 87.6LEGITIMACY SCORE
- 88.1SAFETY SCORE
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AnyDesk Remote Desktop App Complaints & User Negative Comments 2024
AnyDesk Remote Desktop app received 151 complaints, negative comments and reviews by users. Have you ever had a bad experience using AnyDesk Remote Desktop? Can you share your negative thoughts about anydesk remote desktop?
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AnyDesk Remote Desktop for Negative User Reviews
✓ Does it have a curfew?Been using for sometime now, and finding that very regularly, around 95% of the time when trying to remote in after 12pm GMT I just get connection issues. I work night shifts so this app is great for me when I have to go to work and like to checkup on my computer. This just makes no sense and I do believe after 12pm is a pretty accurate time for the errors. (I use Cellular data when not home and during day/ evening is great and works really well, problems aren’t signal as I’m on 4G and with decent bars of signal)..Version: 5.4.0
✓ Fraudsters AppThis app was used by a fraudster to capture my bank details remotely. I suggest the developers put some security checks to warn users of possible fraudulent activities to help users avoid a sorry situation. Thank you.Version: 5.6.2
✓ Don’t ever use this it’s a scamIf anybody ever tells you to download this app don’t do it. It’s a scam. I’m trying to let everybody know this. It’s a bunch of east Indians trying to pull a scam they want access your bank don’t do it.Version: 7.1.0
✓ Sky scammersJust had a phone call about from sky, said broadband speed was slow and asked me to download this app told them the nine digit number but didn’t complete on my computer and deleted the app , fortunately I did get a warning sign pop up which was good..Version: 7.0.3
✓ Scam alert!I received a call today claiming to be someone representing Prime regarding my account. They told me that I would be charged $99 tomorrow to continue and so naturally I said that I wish to cancel my subscription. They directed me to this app and when I queue why I would give them remote access to my iPhone, the guy had all sorts of rubbish excuses. Needless to say I terminated the call..Version: 7.0.0
✓ Disillusioned!I have to wonder if the developers of this product are aware that scammers and hackers make use of this app to achieve their hidden agendas. I speak from experience, having recently been put through the wringer. Out of choice, I will not entertain installing this app ever again and I don’t recommend it to anyone if you value your privacy..Version: 5.4.0
✓ HackersIt appears that hackers use this app to gain information about who you bank with, your social media, sites like PayPal, zippay etc. Then they try to steal your money. I would never recommend this app to anyone.Version: 5.6.0
✓ More user friendly.It would be better if it were more user friendly. Had to do some searching but finally figured out how to bring up the keyboard in order to type on the remote device..Version: 7.1.0
✓ *************SCAM*************SCAM**************Do not download or use. I had fraudulent charges on my cash app. I called a phone number and they answered weird and I asked if it was cash app and he was like yeah what can I help you with. They would put me on hold and act like they were transferring me to different departments. They asked me what kind of phone I was using the app on and if my cash app was attached to my back account. Then they asked me what my balance on my cash app was. I was thinking something was not right here. So then they told me to download this app so I could file a claim. I was about to go off because I should not have to download a app to dispute charges. Anyways when I went to this app I saw a review that said do not download and scam. When I read what the app was I hung up. They blew my phone up I had to block them. They were trying to get access to my phone. This is crazy they allow these types of app this crap needs to be take off the App Store. Stay away!!!! No.Version: 7.0.0
✓ SCAMMERS USING THIS APP. DO NOT USE!!Once app is downloaded anything you link this to has access to all info on you smart device/computer. This includes your credit card or any money trading platform you use. Think twice before using. I caught on before anything bad happened.Version: 5.5.0
✓ ScammedI realize this is a remote app to assist users with desktop and IPhone issues but there should be a WARNING LABEL on the app stating to user to be sure that they are speaking with legitimate customer service representative before they allow them access into their devices especially where they have access to their checking and savings accounts. I thought I was speaking to a Venmo representative who was assisting me with a duplicate transaction and he was a scammer who got access to my checking account an scam me out of $3000. Please put an ALERT on the app letting people know to be carful when allowing external people into your personal accounts, I don’t want someone else to live through this nightmare. Thank you.Version: 7.0.1
✓ Scammers know what to doI was asked to download this app from some tech savvy person and they scammed me. Got into my bank account..Version: 7.0.2
✓ IntrusiveA criminal used this app pretending to be a Telco technician. Yes I know the developer is not the crook in this example. Stole my account numbers! Partly my fault as I believed this professional hacker. Download this app at your own peril and know that the other person is seeing what you see like your accounts. It is also an app for honest normal people but used by others especially crooks. I wish I had never downloaded it..Version: 7.0.2
✓ PANice app for scammers I got strapped with scammers trying to scam me using this app. It shouldn't be available on AppStore or Google Store.Version: 5.6.2
✓ ScamI received an email saying they’ve taken 1k from my account and numbers stating they were from fedex started calling me and telling me to download this app. I knew it was a scam call..Version: 7.0.3
✓ Scammers using to scam meSome scammers called me saying they need to upgrade some issue with my internet. And asked me to download this app and tell them the 9 digit number on screen. They wanted to hack my phone and get access to all my details on my phone. Don’t fall for this guys. PS- App is really good but scammers using it to scam me and take all information from my phone and make money..Version: 7.0.2
✓ ScamThis app was used as part of a scam on me..Version: 7.0.3
✓ Only good for very brief sessionsI’m trying to perfect a laptop-free workflow by using my iPad and remote desktop apps instead for when I need portable access to a Mac. Unfortunately AnyDesk is not it. Even though it supports tracking of the native iPad cursor for use with your Mac, you have to perform the bizarre action of double clicking in order to single click. It would almost be forgivable if it worked consistently, but unfortunately it often didn’t register at all and when it did, it acted like a double click. this made accessing menus and ticking checkboxes an absolute act of torture. A simple task that would have taken about 30 minutes if I had been able to click like normal instead took 2 hours, with most of that time trying to click on a checkbox/menu without also clicking out of it. If you just need to scroll and click occasionally, this is the app for you. If you have any heavy-duty productivity apps you’ll need to use, do not download this app..Version: 5.4.0
✓ RichBe wary this app is being used by scammers to read what is on your iPad, laptop and phone. If you have a service provider that asks you to down load this app it is likely to be a scammer.Version: 5.3.0
✓ Good, Needs Display + Mouse FeaturesGreat app (especially on PC/Mac), extremely fast and fluid Remote Desktop. However it is missing a couple of key features on iOS that make usability for real work difficult: Firstly, the inability to scale the display resolution/stretch to fill the display on a 10.5” or 12.9” iPad Pro means you’re constantly having to pinch to zoom in and out to see and press things. Secondly, a “mouse” mode where you can drag the mouse around the screen (rather than just touch input, like how TeamViewer does it with an option) is sorely missing. This issue is compacted by the first issue above with the display not scaling properly, so it’s hard to press small buttons on the remote machine without first constantly zooming in. A mouse cursor you could drag around like a trackpad would be helpful here in selecting smaller screen elements. Other than that, good app!.Version: 2.7.2
✓ Scammers love it!Scammers will and do use this app and get you to download it so they can fish information from you, such as card information..Version: 7.0.3
✓ Scammers use this!Don’t trust a call from your internet provider, telling you that someone is trying to hack your router. And to stop it, you should download this app to run a virus check. Nasty people are using this!.Version: 7.0.1
✓ DO NOT DOWNLOAD THIS APPThis app is used by scammers to steal from you. If you received a phone call and are being instructed to install this app you are about to be scammed out of money. Apple please remove these apps from the App Store..Version: 7.0.0
✓ Almost perfectWhen fully zoomed out during a remote desktop setting, there are small black areas on the right and left, as well as the bottom of the screen. This occurs even when the remote desktop resolution perfectly matches that of the screen it is being viewed from. Having a full screen experience without any gaps on the edges would be ideal..Version: 7.1.1
✓ Everybody please be careful of using this app scammers use this app a lot.Most scammers use any decks. When I get is Scam this is the app the scammer was using..Version: 7.0.3
✓ Whew! Long story! A RATSo — I remember I was being fully lazy and wanted to use my phone as a mouse for my PC. I already have a functioning Remote Desktop setup, but I got a bit greedy. Anyway, not long after downloading this app, I noticed my laptop would randomly just be shut off. It’s certainly gone to sleep before with the lid closed, but not been completely off. This happened two times. I believe that was the test of connection. Week or so later, I woke up one night with my laptop on the side of me, and I got up JUST in time to catch my mouse moving around my screen. I watched as they navigated slowly around my PC. It felt like a dream, but I stood by furiously watching. They for whatever reason searched Google voice and were in my Google voice account. They then headed towards trying to log into my crypto account (which, they would have been disappointed at the time, lol) I powered down my modem and wiped my drive after, but man…just leave this a app alone..Version: 7.0.3
✓ Worst appThis app was used to steal money from my account. I got a call telling me I have someone attempting to access my account and I need to download this app, and it was hell from there..Version: 5.6.1
✓ SCAAAAAAAAAAMMMMMIf you are in a situation that requires you to download this app, RUN!!! I downloaded this app and was scammed out of my money that I needed for a personal emergency. I was lucky and grateful for the lady that helped me to get a dispute and to get my funds returned to me. But I recommend highly to delete this app and restarting/shutting down your devices to fully be sure that the scammers are NOT in control of your devices. I also recommend writing a review on the BBB website as well. I learned the hard way and not only have I deleted this app, but within the next few days, I will also be deactivating the app that my needed funds are in once it has been used for its true purpose..Version: 7.1.0
✓ Keyboard password issuesUsed to work great now when I go to put in password it puts in double letters when only pressing one causing password to be wrong can’t even use.Version: 7.0.3
✓ It is a scamThe online scammers uses this app to get access to your devices. They steels your identity and they wants access to your wallets Do not download it.Version: 7.0.3
✓ SCAM Not Etsy help line or Apple help line!!!Don’t download or give them any information!!!.Version: 7.0.3
✓ Beware of this app as scammers uses itThis app is one of the apps that scammers use to gain access to your phone so please don’t install this app..Version: 7.1.0
✓ Definitely popular with scammersI had a false purchase using my PayPal acct. I was uncomfortable but logged in to PayPal on the internet and used one of their numbers. The hacker had me download this app. Then he managed to steal $1000 out of my checking. I was suspicious the entire time. Fortunately my bank caught on but while they tried to call me I was on the phone with the scammer. So the bank froze my access. He was done trying to get money. Told me to call the bank to unlock my acct but NOT to tell them about my calls with him. That definitely sent up a red flag. I told the bank and she said definite scam. Had to freeze my account. Have to go to the bank in the morning. Then to the cell phone carrier to wipe my phone and tablet. So upset I fell for this!! Now a big mess to clean up and hopefully I won’t be out $1000!!!!!.Version: 7.0.1
✓ Used by scammers, no efforts to stopThis app is the “go-to” app for scammers seeking remote access to victims. Despite contacting the company numerous times, the scams continue. Extremely disappointing that there is such low integrity for a big tech company.Version: 5.6.2
✓ Thank goodness for reviews 🚨 SCAM ALERT 🚨Just got a call from “Telstra” saying stuff about internet being compromised about people accessing my ip address and downloading this very app would solve the issue. Lucky I always read the reviews and seen it’s a scam or else would have been pretty gullible to continue following what she was instructing me to do..Version: 7.0.1
✓ Hackers Used this to steal money from my bank accountMy computer went haywire Thursday morning. I went to a link for Geek Squad (which turned out to be fraudulent) in order to get remote repairs. Instead, the hackers took total control of my computer and tried to get money from my bank accounts. They succeeded with one but were blocked by another bank. I didn’t receive alert texts or emails from either bank, as the hackers blocked me from receiving them. Because I contacted them, I assumed they were legitimate and didn’t realize what happened until that evening. I hope I succeeded in canceling the wire transfer. Now all my bank accounts, debit cards, etc. are frozen. A local repair shop wasn’t able to remove Any Desk from my computer. They can’t do any repairs. They will have to do a factory reset. DON’T use this app!.Version: 7.0.3
✓ Scam scamThis is a scam don’t download and hang up your phone. Indian guy with accent will lie saying he needs to confirm you are who you say you are. He’s lying this isn’t Amazon. God will deal these wicked people..Version: 7.0.3
✓ Good ButCan’t seem to access keyboard on iPhone 5s as option is greyed out , despite emailing support had no reply , so I can’t access remote pc without keyboard access ..Version: 4.1.1
✓ App should be terminated SCAMMERS STEAL YOUR CREDIT CARDS AND INFO USING THIS APPScammers are now using this app to gain access to all you apple payment information as well as you personal information. Do not download this app, do not give anyone access to your device using this app. The app states this in a warning before granting remote access scammers will tell you to hit accept quickly..Version: 7.0.3
✓ BEWARE OF SCAMGot a call from someone very convincing telling me they were from my bank and suspicious people had access to all my online banking details. They told me to download this app… they had access to everything. Just be careful.Version: 7.0.2
✓ Red flag bad bad bad app do not downloadFor scammers to take over your phone!!!! To have full access! PLEASE DO NOT USE THIS ONE!! And fyi I give it 0 stars but it won’t let me post the review without at least one star checked off. If I could have the option of 0 stars there WOULD BE NONE!.Version: 7.0.3
✓ This is scam- BEWARE PEOPLE DO NOT GIVE ACCESS TO ANYONE WHO REFERS TO THIS APPLICATION!!Today I got a scammer impersonating Apple Customer/Tech support at the . The gentle Asked me to download THIS anydesk app so he can access my phone, that was when I said that I need to update my credit card information on AppStore- then put me on hold from the 1-888- 502-1258 number then called me from a different number 505-331-0034. He used three different voices when I asked him to transfer me to their supervisors. Used three different names Dave, Alex, Adam…. But clearly they are from India with a very thick Indian accent! Absolutely nothing that sounded like those Christian names!!! BEWARE PEOPLE.Version: 5.6.2
✓ Do not download!!Please do not download this app!! I might have been a victim of a scam recently. I admit it was foolish on my part to download this app that allowed someone I didn’t know access to my phone. However, I strongly believe the company behind this app should implement controls or extra layers of security that prevent or deter scammers from using this app. Why else is this app so popular among scammers?! Simply stating that the company is not affiliated with scammers or warning people of scams is not enough. Shouldn’t companies come up with products that are safe and effective? I might agree with the effectiveness of this app, but cannot say the same for its safety..Version: 7.0.3
✓ Scammers used this to access my phoneStay away from this app. Scammers used this to access my phone and took money out of my bank I lost my 5 yrs savings to scammers by downloading this app. If any one call u and ask to download this app say no. Stay safe ppl.Version: 7.0.1
✓ The app is used to scam peopleThis app should have a warning on it, anyone asking you to download this app is so they can see everything you do on your phone, there are no blurs or covered information, be careful this company should be liable for providing no warning.Version: 7.1.1
✓ Can be used by scammersGood app, but for those who aren’t aware this app can be used by scammers to monitor and record your screen so beware if inputting sensitive data whilst using..Version: 7.0.2
✓ SCAMI was scammed while trying to exchange my Ticketmaster tickets by scammers impersonating customer support. They used this app..Version: 7.0.3
✓ Hard to controlWould be great to have the possibility to control the cursor like other remote app. Very hard to use on iPhone with finger without having to zoom a lot....Version: 2.7.2
✓ SCAMMER USE THIS APP!Scammers used this app to get ahold of me pretending to be apple! BEWARE IF YOU USE THIS! Never again will I use this!.Version: 7.0.3
✓ ScammersI got a call today that my account subscription is on automatic renewal as I already unsubscribed. I fallen for it. I downloaded this app they asked 9 digit number then ho send something to tick where was written to tick and agree ( that I’m going to give them authority on my phone and bank account). I scold that person on phone and hung up. I don’t know 9 digit gonna effect any of my phone security or not. But stay aware people 🥺.Version: 5.5.1
✓ ScamScam, do not download, do not give access..Version: 7.0.3
✓ Apple support scamers use this applicationSome indian guys called as Apple support asking to install this so he can acces my phone.Version: 7.0.3
✓ Warning Notice neededHello AnyDesk Team, I’m requesting you to add a PRIOR WARNING ⚠️ before giving the address... about awareness of fraudulent consequences can occur if they give their anydesk id to anyone who is asking. Many scammers in India are letting people to download this app to scam from people..Version: 5.4.0
✓ BEWARE USED BY SCAMMERSI just had someone call from a bank and told me to download this app and then tried to take control of my phone. Seemed it could work (so the app works) but people directed to this app need to be very cautious they know who they are giving their details to..Version: 7.0.1
✓ PAY ATTENTION TO THE BAD REVIEWSI see the company tries to come back and say they aren’t associated with the other scammers using their app but I don’t believe it AT ALL. I received a very realistic email from PayPal saying I was going to be charged $800 and to call a number if it’s fraud. The phone number was NOT associated with PayPal, but AnyDesk. AnyDesk begs you to download their app, runs you around in circles to not answer questions, and asks you to insert your payment information to the app (for protection and security LOL). Now, tell me why a scammer would want you to send money directly to the app… It’s because either the app is a scam or people working for them are. Total lies. My PayPal was 100% fine and no tried to charge anything..Version: 7.0.1
✓ TerribleKeeps disconnecting every 10-15 seconds with error: anynet_closed. No info on their website about this error. Same issue on different devices with different internet connections but always the same thing..Version: 7.0.3
✓ Almost scammed…I needed help with my Facebook. When I was googling Facebook help with my account, I clicked on what I thought was a service through Facebook. It looked legit. The guy on the other end of the line had me download this app, and when the thing popped up showing that it was going to give access to even my banking information, etc.. I started asking questions he got mad at me because I wasn’t going to allow them to have access. Eventually, he hung up. Just a little note to warn others. All this app may be used by some legit people. Unfortunately, the world isn’t always that way..Version: 7.0.3
✓ Yeah it’s great.. when it works.About 90% of the time it won’t connect, for no reason. A reboot of the pc usually does the trick, it will work once and then not work again until i restart pc again. This app needs some serious stabilization work..Version: 5.6.2
✓ HackersI called and they wanted to my banking information right away.Version: 7.1.0
✓ WarningI had a scammer encourage me to install this app so that they could try and steal money from my bank account, I am not saying it is the fault of the app, however what I am trying to ask is for the producers to protect the vulnerable from fraud by putting a safety clause into their app. This app is supposed to be for personal or business use and not misused for fraud against those who may not be aware or can’t mentally understand..Version: 7.0.3
✓ Enabling scammers to scam on iPhone, too?Any desk has done more harm to the world than can probably be estimated. It’s the go to weapon of choice for scammers because it makes their life so easy and gives users no warning they may be getting scammed if they were told to download this!.Version: 5.6.2
✓ This platform is running by scammersScamming platforms.Version: 7.0.3
✓ Typing?I dont seem to have the ability to type through the software on the iPad?.Version: 2.7.2
✓ InconsistentThis app randomly closes the connection for no reason sometimes with the error “result_quit”. Even when I’m literally clicking something with the app open. And then for some reason if you tab out it closes the connection after 5 seconds of inactivity. 5 whole seconds. It makes multitasking, ie checking information on your phone versus that on your PC, an absolute nightmare. And I have found nowhere to stop this from happening. I also don’t like that there’s no quick copy and paste buttons..Version: 7.0.1
✓ Address Book Missing?How do you access your address book from the iOS app?.Version: 7.1.0
✓ EBay scammers using this appTried to cancel and order from eBay and called this number 1. 866. 212. 7140. And used this app to try to get money out of me..Version: 5.4.0
✓ This app is being used by scammersPlease beware! I gave them my “address” but then pressed “cancel” when a pop up appeared telling me I’d be granting access to all the information on my phone, I don’t know if I successfully managed to dodge a bullet or if I’m in trouble….Version: 5.6.2
✓ Stealing information?Dear developers, although AnyDesk is working extremely well, it should NOT be allowed to “paste from” or devices without our input nor autorisation. Please fix urgently..Version: 5.4.0
✓ Hacked by this AppI got hacked badly by this App from a number claiming to be facebook help and will be calling Police on this matter.Version: 7.1.0
✓ Beware of scammers using this app!!!!Beware of a caller claiming to work as a third party with Amazon and requesting you to download this app to allow them to reimburse the amount of a purchase made by a hacker on your Amazon account. This article will not be showing is your basket as they claim to have removed it!!!!.Version: 7.0.3
✓ Don’t downloadI was a target twice now. First some unsolicite reason, call you saying there is a fraud charge. Then you put through to their dodgy help desk operator. Then ask you to download this dodgy product then follow instructions. The operators were rude to me, so eventually hung up. I found this app ironically fraudulent. If you get a dodgy phone call claiming so called Visa problems. Hang up! Don’t download this program. Just warning you!.Version: 7.0.3
✓ ⛔️⛔️SCAMMERS⛔️⛔️Phoned this number thinking it was apple support…after following protocols that apple would normally ask, the “tech” guy asked to confirm if $1 has been deposited into my bank account. Deleted the app, deleted my bank card and hoping that nothing was compromised.🤞🏻.Version: 7.0.3
✓ Scammers use this appDo I need to say more! You think you are calling for Apple support, they have you down load the app, then they can see what’s on your phone! They can watch you enter passwords, they can see you the apps you have on you phone.Version: 7.0.3
✓ HackerCareful your privacy. Special your banking.Version: 5.5.1
✓ IPad usageHaving downloaded this on my iMac and it working great tried to do the same with iPad but it’s impossible the keypad does not function properly while trying to type an email or document. Gave up and used alternative.Version: 2.7.2
✓ Total scamI was recently locked out of fb by a scammer asking all my friends for money. I called a number I thought was fb and the lady told me she could fix everything. I have to download this app. She said they’d be asking for my debit card number to assure it’s me. When I realized I was being tricked, I asked the lady if she was truly from fb and she hung up. Low score due to the fact that you guys aren’t hearing this and fixing it. I almost go taken with this product. Has your company ever called these numbers to see what’s going on for yourselves? Please. People are being scammed and the scammer are using your product. You’d think that you’d be bothered by that. Do you folks care about us getting robbed and the thieves are giving your business a bad name. Being a business owner myself, I’d be bothered by a tarnished reputation..Version: 5.6.2
✓ One Way OnlyI have the pro, paid version of Anydesk, which works well on any PC. Therefore I assume Apple has made it difficult (don’t they always) to use this as expected. What you get is some sort of stream / broadcast of the screen image…and that’s it..Version: 7.0.2
✓ Scammers are using this appHad a call today regarding a refund that I’m aware off but then the strangest thing was they asked me to download this app to allow them to have full access to everything on my phone. Which of course I decline. By just giving them a nine digit number and excepting I request form. That’s crazy. They would be able to see all my password and bank details with just this app..Version: 7.0.1
✓ CrashingI read other reviews and they seem pretty good and that’s why I wish that this bug was gone because when I try to open this app it automatically closes the second later so please fix this.Version: 7.1.1
✓ SCAM! Please don’t download!!!!They will access all your information on your phone so please please be careful.Version: 5.6.0
✓ Desktop sharing is great but...It’s all a great app, but the one thing missing before I delete my current Remote Desktop app is a mouse control, like teamviewer / VNC viewer. If this can be implemented then it would be perfect.Version: 2.7.4
✓ Ok but no iOS to iOSAm I doing something wrong? Either that or IPhone to iPad doesn’t work.... really should be more upfront about this, just pulled my hair out for an hour trying to figure it out, I give up.Version: 3.0.0
✓ SCAM ALERTI received a phone call from someone saying they were from Amazon and they wanted to block a fraudulent purchase on my card for $1499 for a new cell phone. I was not buying a cell phone. I refused to carry through with their request and then they said something not very nice. Don’t do what they tell you!.Version: 7.0.3
✓ Don’t listen to scam preaching, but app has a very real dificiency!The reviewers here complaining about scams should not blame the app. This app is no more susceptible to scams than any other remote access app. If you provide your credentials to scammers to gain access to your device, regardless of the app, you will be susceptible to scams. Protect your devices and yourself! Now the biggest complaint; if you allow AnyDesk to go to background it will notify you of a pending disconnect in 5 seconds. This limitation makes the app of limited value for those who have it to help others. i.e. friends or relatives. Please address this big limitation in the IOS version of this fine app!.Version: 5.6.2
✓ ScammersBe aware that scammers use this software for remote access..Version: 7.0.1
✓ BE CAREFUL (READ REVIEW BEFORE DOWNLOADING)I tried to call apple support so of course I googled the number and the first one that popped is the one I called however this was a complete mistake the guy asked me to download this app eventually he kept asking me login into my bank so that he can verify that it’s me so I instantly got suspicious luckily I didn’t but all I did was kept clicking on both bank apps but never revealing any information so I guess the dude got irritated and just hung up the phone when I said I was getting anything from him I honestly think I’m ok but please be careful when you do these type of things I honestly don’t recommend this app for that specific reason I hope all of you who have been in the same situation as me don’t give out any information..Version: 5.6.2
✓ App won't connect most of the timeVery happy with the desktop product. Most of the time I on the iOS app I get a message saying that AnyDesk isn't connected to the server. With many attempts I can usually connect eventually, and once I've connected it seems to be able to reconnect consistently, but there seems to be no logic to the randomness of whether it will connect. Doesn't appear to be just waiting a specific period of time..Version: 4.1.1
✓ This is tried to hackSomeone scam called me saying I have unauthorized transactions in my bank account and told me to install this and ask me the 9 digit number when opening this app. I was suspicious so, I didn’t tell the number and hung up. It might be helpful for personal use but please be careful don’t share this with anyone you don’t know!.Version: 5.1.0
✓ Astonishingly poor on an iPadMagic keyboard touchpad doesn’t work like a touchpad, a click isn’t a click, half of the keyboard keys don’t work, control button doesn’t work so copy/paste for example are impossible..Version: 5.1.0
✓ Subscription changes caught me outI was a happy customer of the professional license until they revoked it and replaced it with the business standard which offers less features at a higher (double) price. I was grandfathered in initially but since i needed to adjust my seat count I was told I could no longer renew the professional subscription, so here my long term anydesk use comes to an end..Version: 7.0.3
✓ CautionAlthough this is said to be safe if downloaded through the Apple store it is being used by scammers. They down load it piggy back on something else modified to suit their purposes. It showed up on my phone without my knowledge. Their purpose is of course to take over your computer. This is such a big problem in India it’s even made their national TV news. This is where the scammers are operating out of. Be careful do not fall for things that might seem ok. These scammers are very good. They got to me through Apple security. Even though I did the normal checks they had thought of everything to make them look legitimate. I have now installed on my phone a security program by a company who’s been around for a long while..Version: 7.0.1
✓ Scammers are using this app - bewareI’ve just had a scammer ask me to download this app and I almost fell for it. Beware - don’t use the app and if you do, don’t share the data or number..Version: 7.1.0
✓ Dangerous site never use, Scammers paradiseNever ever use this site, anyone phones or ask you to, doesn’t matter who it is, get there phone number and phone Government Fraud police and your bank fraud first !!.Version: 5.6.2
✓ Scammers use thisBe aware make sure you don’t download this on the advice of a number you called on a pop up ad.. the entire time I just knew something wasn’t right. Thank god I disconnected because once he realized I downloaded it onto a device that had 0 info he was trying to get me to download it on my phone.. I kept asking him if this was a scam or proof it wasn’t because I just knew deep down it was. But the kids ran in with our lap top blaring virus and it just seemed so legit at first. I kinda applaud them because even with everything I know the almost got me. Just be careful under what circumstances you use the app...Version: 7.0.1
✓ BEWARE!!!This is an app for scammers!!! I called a number that said Apple support. It wasn’t and I should have known because Apple isn’t so easy to reach. You have to go through the website and schedule a call from THEM! Still, I believed they were the real deal and maybe Apple had made it easier. The first thing they had me do is download this dangerous app. As the conversation went on, I was getting more and more uncomfortable with all the things they were asking me to do and then I finally realized these were scammers!! I got in touch with the REAL Apple support, and the first thing they had me do was delete this dangerous app! Then they had me change my phone unlock passcode and Apple ID password.. I’ve been changing passwords for the past 5 hours! Will go to bank first thing in AM as there are two pending transactions that say ‘wyre’ but with no amounts. This has been an absolute nightmare and this app should NOT be made available to just anyone!! Shame on you!.Version: 5.6.0
✓ Current versionCurrent version did not connect to anydesk servers so will not show devices on the local network so have to go round and get all the numbers to loginto the machines..Version: 7.1.0
✓ Scammers favourite appIn just one month, every e-mail stating I was billed(scam)has used AnyDesk. Any app preferred by scammers should not be carried by the Apple Store (to bad the Apple Store has a very poor way to red flag these apps!).Version: 7.0.3
✓ Scammers paradisePlease don’t download this app when people call you they are all scammers that use this app to gain access to your personal information and financial data, if I’m not being told to download this app every second day it’s every week. Please stay away from apps like these they are not worth the risk.Version: 7.0.3
✓ 👆👆👆This happened to me now! never download this app, never allow them to access your phone. you will be the dust of fraud. holding them in a tough question made them realize that they were originally fraudsters. my purpose in talking to them was completely different they just wanted me to access my phone. they talked to each other as if they were helping us. the fact that my purpose was different made it impossible for them to access my phone. Alhamdulillah. I got in here as soon as I lost touch with them. I hurried to read the comments in the app and I am sure that after seeing the comments, many people from this app have been victims of fraud. Be careful, my friends.Version: 5.6.1
✓ Potential Scam AlertI was directed by a fake Amazon phone rep and instructed to download this app so they could process my refund to my credit card and to verify my identity……DO NOT DOWNLOAD THIS APP AS THEY CAN ACCESS YOUR BANK INFORMATION !!.Version: 7.0.3
✓ Was good till updateUsed this all the time for remote access from iPhone at work. Since the new update, will no longer connect to computers on the local network via local IP address as did before. Work computers are not connected to internet, so local address used to work fine. Now uselesss.Version: 7.0.0
✓ Useless on iPhone 12Cannot connect to network on cellular even with a reinstall, restart, and network configuration. Please update soon! And yes my settings are correct for cellular permission..Version: 5.2.0
✓ AnyDeskThis app is fantastic, but a huge letdown is I cannot connect though mobile data. I have to have my iPhone connected to wifi, before I can use this app and this is a huge letdown and makes it so unreliable. Very disappointing that this app has huge potential yet this issue lets it down..Version: 5.6.2
✓ Used by scammers - avoid!Maybe the app is too good but he way it shows up when n your screen means you don’t see the message saying that it may be used for malicious purposes. Change your Home Screen to ensure that alert is really clear and then maybe you deserve the recognition for your tech!.Version: 7.1.0
✓ DON’T USE!!!!!!!While using my desktop computer something popped up saying that my computer was infected and I should call the customer service number on the screen. I did and the lady had me to download this app, saying that she had to look into my phone which was connected to my network. I did but gotten suspicious when she wanted me to login and check my bank accounts to see if the hackers had gotten into to my account. The “pop-up” had only occurred on my desktop…so I’m thinking what does the hack on my computer have to do with my phone. I acted like I was checking my account and she told me that while remotely in my phone that she couldn’t see what was going on but had known that I didn’t check my bank account but checked my network account. That’s when I knew something was not right, basically this was a scam!!!!! I contacted Microsoft and they said they had no knowledge of a call to them about my computer!!!!!!.Version: 7.0.0
✓ Faster than teamviewer, but buggierFor some reason, one key press of the keyboard makes it hide as if you were done typing. However, less laggy than teamviewer so use if you need to type, don't use this until updated..Version: 2.7.2
✓ Scammers galoreHave been spam called for the past several hours and finally answered and was told it was about someone trying to hack my Apple ID. They told me to get on my computer and when I told them I don’t have an Apple computer they said they meant iPhone. Was already a suspicious going in but it kept going up. Then they asked me to download this app which was very odd to me and were very insistent even when I was asking why. Then some address numbers came up that they asked me to read to them and I immediately hung up and contacted actual Apple to confirm if this was a scam. Even though at that point I knew. Not sure what they can do with those numbers but I do not trust it in the slightest.Version: 5.4.0
✓ BEWARE - A SCAMMER’S TOOLGot scammed by someone who badgered me into downloading this app when I was vulnerable due to personal issues. As a result they got to see lots of stuff on my iPad including banking details. Never thought I’d ever get caught. Large amounts of humble pie needed. 😞.Version: 7.1.0
✓ Used for best buy fraud!! Do not downloadUsed for fraud do not download!!.Version: 7.0.3
✓ Doesn’t work on mobile dataI have tried contacting via email more than 3 times but i get no response, why does anydesk remote on iOS doesn’t always work with mobile data? Its displaying cannot connect to anydesk”.Version: 5.6.1
✓ I do believe I was scammedTrying to access my fb called a number he had me to install this app pretty sure that was my first mistake then he had me to set up a cash app my second mistake luckily I used a card that only has a couple bucks in so hopefully they don’t screw me on anything else btw the reason he wanted me to set up a cash app because whoever hacked me was and still is sending out wanting money through my messenger with cash app fb has absolutely been no help at all the number I called was supposed to be fb number oh back to square one and done with social media just hope installing this app didn’t hack all my personal stuff, yes I’m a dummy for doing this should of non better..Version: 7.0.3
✓ ScammersHad a call today from somebody saying they’re from sky technical department and they wanted me to download your app then give them the nine digit number and then wanted me to go into my Rueter to change settings as he put it to boost my broadband speed … which I said I’m not going to do because you can’t verify its me and I can’t verify who you are . so i’m not going to do that… don’t know if the developers of this app will see my reviewBut somebody should warn the developers and the users of what scammers are up to ……...Version: 5.5.0
✓ DONT USE THIS APPToday I called amazon prime membership customer service and some scammers showed up. They told me to download the app which I did. They had fully access to my phone. THANK GOD I realized on time when they were not actually listening to my problem and I hang up. I had to change all my passwords. WORST APP EVER. They should do something to stop scammers to use this app..Version: 7.0.3
✓ SPYWAREBuyer Beware!.Version: 7.0.3
✓ Someone should remove this app!!! I will demand that it be removed from the store!Alert!!! Scammer are using this app!!!! If someone asks you to install this app to verify your account. Never do it!!!! Don't use this app!!!! Once installed the scammer has access to your entire computer or phone!!!! I lost £500 because of someone pretending to be my bank agent. I will demand that this application be removed!!! As I can see now, I am not the first person contacted by scammers through this application!.Version: 7.0.1
✓ Be careful and don’t trust any callerI got a call by a scam caller claiming to be a Telstra employee, with some indian accent, he asked me to download this app.. i did, then he wanted me to give him my address details and a 9 digit address number lol .. i said if you're truly a telstra employee then please send me an email and i’ll reply to you, i asked him: do you have my email address? He said of course .. then he hung up on me haha they are joke .. be careful everyone and don't trust just anyone. Too many scammers.Version: 7.0.2
✓ Victim of a scamI was the victim of a scam yesterday. I really thought I had a fraudulent charge and that this associate was here to help. Downloaded the app and gave them access to my phone. It wasn’t until 5 minutes later that I felt uncomfortable and disconnected the call. I uninstalled the app and changed my passwords, but who knows what they already accessed. I spent a day panicking and woke up today with anxiety. This app should not be available for download!!! I know I’m naive, but this is such an unfortunate situation to be in. I hope they remove this app even if it can save just one future person’s misery If you are a victim of scam, I encourage you to do a phone factory reset, change all your passwords from a different device, and put a freeze on credit reports. I’m also getting a new sim because I believe that they are cloning my phone number to make calls..Version: 5.5.1
✓ Useless on iPhone 4GWorks great on my iPad, always get cannot connect to anydesk server on iPhone when using 4G. The iPad is on the same network as my phone but still I can only connect via WiFi on my phone but 4G and WiFi on the iPad even though they are both on the same network.Version: 5.1.0
✓ UnstableSometimes when you press something the app just crashes.Version: 3.0.0
✓ Was almost scammedI was recently scammed for over 400$ through chase and when chase didn’t do anything i went to Zelle. I thought I called the Zelle support team but when they asked me to go into chase Face ID helped me out with not giving away the password, and cash app I only showed them the transactions. Then they asked to see my capital one and Face ID did the same thing thank god for apple technology do NOT download this to show someone else your info, he hung up once he saw chase was negative, cash app was 0.00 and cap one was also 0.00. I called back and it was his personal phone and when I told him who I was he said wait for a call back and I never received one..Version: 7.0.0
✓ Good for a first releaseGreat to see anydesk available now for iOS. It would be even better if it was available for iOS 9 so I could run it on my iPad 3 :-) I would recommend that a "virtual mouse" option be added so that you could see the mouse pointer on the screen and then move it by using the screen like a touchpad. Many other remote access products have this and it makes remote access sooo much easier. Keep up the good work and I look forward to the next release..Version: 2.7.2
✓ Scammers use this appCareful if anyone ask over the phone to download this app If you do and accept him to remote access your device of course he will hack your personal information including bank. Be careful..Version: 7.0.2
✓ Beware of scammersYou may get a call from someone telling you to install this app. don’t do it. they will have access to your information if you install and do what they say.Version: 7.1.0
✓ GOT SCAMMED THROUGH THIS APP.My review is not for the app per se because I am not a computer or technology savvy but I hope my experience can help somebody out there. This app can be used to scam people who like me are naive enough to fall for this type of things. I have made a purchase which resulted to be fraudulent so I contacted the number for PayPal I found on line. The bastard who tried to “help” me made me download this app through which he had full access to my bank accounts and now has scammed me for a lot of money. BE AWARE!!! Before downloading the app to my cel I only saw the 5 stars and that was it. I am hoping that if someone reads this message might be cautious in case they come across the same situation as me. If I had only seen a comment or something that could’ve warned me maybe the story could be different. Yea people, I went from one fraudulent purchase to a full scam. It is so hard to trust people nowadays. Now I’ll have to deal with a fraud claim that who knows if I will recover my money..Version: 5.5.1
✓ DONT DOWNLOAD IF PAYPAL OR ANY OTHER SERVICE TELLS YOU TOI almost go scammed today. I called what I thought was the PayPal service number, a man picked up, told me to download this app; which would’ve given him access to my phone. Right when I was about to give him the access I decided to quickly search up the PayPal service number and it did not match. The man then started rushing me to give him the access and started cussing at me. If I wouldn’t have questioned him last minute, I would’ve been scammed and given some stranger full access to my phone. Lesson of the day: Do NOT download this app if PayPal or any other service tells you to - no service should require you to download this app if they are legit. Be careful!.Version: 5.6.2
✓ ScammersScammers use this app to access phones, etc. Although you need to enable the link once they’ve established you have the app, it shares everything on that device and others if they are linked..Version: 5.3.0
✓ Disconnect all the timeI downloaded this App to help my parents with their devices and this has proven to be nothing short of a nightmare and full of frustration. We successfully established a connection but repeatedly the App just disconnects. I realise it’s a free App but I never expected the performance to be so dismal. After about 30 seconds the App disconnects. I’d rather the developer be honest and just state, we want your money for and adequate service so please subscribe! Don’t bother to download and save yourselves a lot of frustration ....Version: 4.2.0
✓ Beware of SCAMMERS!This incident just happened today. I was having problem with my phone. I then did googled for Apple Support and called them. The person on the other line introduced himself as Apple support. I then told him what’s going on with my phone. He then told me that he can check it remotely if I download this App. So I did. Then he said there’s something wrong with my phone and that he’s going to give me credit and I should check on the bank app. which I did again. So, it was too late that I realized I was being scammed! I was very upset with myself to fall to these scammers. I then went to to bank and changed passwords for my bank acct. Emails, Social media. I will go to the authorities tomorrow and report this. I’m sharing my experience so this does happen to anyone. I never thought this could happen to me..Version: 5.5.0
✓ Scammers use this app!I just got a call from someone pretending to be Amazon prime and they were trying to get my husband who was talking on the phone with them to download this app in order to cancel our Amazon prime subscription… WE DO NOT EVEN HAVE AMAZON PRIME! he knew it was a scam from the beginning as I said because we don’t even have Amazon prime. So he ended the call telling them his phone froze so they were going to call back later today. Please everyone be careful! I’m sure it’s not against this particular app I just think scammers are using this app to get access to peoples computers/phones/tablets just so they can get banking information and things like that. Hopefully the app developers can buy a stop to these scammers doing this!.Version: 5.6.1
✓ IncompatibleThe app does not seem to work cross-platforms so Windows devices would need to connect to each other or iOS devices to each other. You cannot connect to a Windows device using an iOS device and versa. Very disappointing ☹️.Version: 5.0.0
✓ Watch who ask you to download thisI was trying to set up a new wireless printer and the website I went to for the printer looked legit. It was a canon website, if it has a chat that comes right up get out of it! Website chat send a technician to talk me through set up. They ask me to open any desk app. Processed to help me or make it look it it. Then told me I need to pay for them to get someone to secure my network. Of course I would have to pay that is when the red flag came up. I told them I wasn’t comfortable doing that and would have to discuss it with my husband. When I ended the call I deleted this app. So be ware!,.Version: 7.0.3
✓ Getting disconnected frequentlyGetting disconnected frequently.Version: 7.0.3
✓ Freezes every timeEvery single time , garbage app.Version: 7.1.1
✓ Still no keyboard on iPhone???Why is there still no keyboard on iPhone, yet an option to enable auto keyboard. Makes it pretty difficult to function without one! The keyboard appeared for a while, but the latest release has dropped it off again..Version: 4.0.0
✓ Favoured app for scammers!!This app is a favourite of people trying to scam you off your identity or your hard earned money…. Please be careful if someone calls and asks you to download the app as there’s no way to verify who it is… it’s most definitely a scammer at the other end… don’t fall victim be very careful.Version: 5.5.1
✓ SCAAAMMMMM!!!!Use this app for ur own personal use is a nice app.. but be aware if you are on a call and someone’s asks you to download it because they will take control of your device. Man I just dodged a bullet. I was on a call with some guy that’s been telling me I have 4 bitcoins in some place I don’t even know. He told me to download this app and tell him the number that was placed on my screen. I immediately disconnected the call and deleted the app. And came to the review for this app and there is a lot of people claiming the same thing if not a different similar story..Version: 7.0.2
✓ Scam callers use this appI received an email notifying me that a significant sum of money would be deducted from my account because I had allegedly subscribed to a service, which I know I never did. Soon after, I received a call from someone claiming to be from the same company. The operator instructed me to download an app, which they said was their home app. It is crucial to note that if a stranger contacts you and demands that you owe them money, and in order to cancel the supposed subscription, you must download an app, please do not be deceived. It is most likely a scam, and you should not fall for it..Version: 7.0.3
✓ BewareSo I was asked to install this by what I initially thought was Argos Customer service. Fortunately I was wary as it turned out to be a scam with them trying to access my banking app which I realised before they did..Version: 7.0.3
✓ Do not download SCAMMER USE THISI thought I was calling apple support because it was the first google number that came up and all I could see on the https: address was apple support. The individual who answered told me to download this app. He then instructed me to go to my setting “keep scrolling” multiple times. Said my cards were being used in NJ and PA for bitcoin and I needed to check all my accounts. Only when I said this is a business phone did he hang up. I then realized after the abrupt hang up that this was a scam. Called the real apple support and they helped me secure all my sites. It took resetting my entire phone and a 1/2 a day to correct. I was told that scammer are paying google to have their sites come before well known company’s so people click on that. I thought a sponsored site meant Google sponsors them not they paid for that place in the search..Version: 7.1.0
✓ Total ScamCall from someone about bitcoin and asked me to down load this app when i told them to take me off their list as its the only way to stop the calls apparently …total scam don't download !!!.Version: 7.0.3
✓ No activity on my accountI want to know what happened to my trading account. It’s been static for 2 weeks now and I cannot get any response from phone calls. My account was to trade 3 times a week..Version: 7.0.3
✓ This should be removed! SCAM!!They will be able to see all of your information.Version: 7.0.3
✓ Almost got scammedThis app is so good that the Indian scammers use it to rob you of your hard earned money. I tried making a purchase on a website and my card was declined, it gave me a notification my card was deactivated and I googled my banks costumer service number and it connected me directly to the scammers line, the guy on the phone wanted me to download this app, it made no sense and I kept asking him why did he need access to my phone when all he had to do was unlock my card and he was PERSISTENT. I ended the call and he called me trying to get me to download it again. They are getting too advanced with their trifling ways. Beware..Version: 7.1.0
✓ SOMEONE IS TRYING TO HACK YOUThis app is 100% a scam. It’s sole use is for a hacker to trick you to allow them to remotely take over control of your phone and steal your financial information. If a telemarketer or someone claiming to be customer service asks you to download this, they are trying to steal from you. No trustworthy company will EVER ask you to do something like this. They are pretending to be from PayPal, Etsy, Netflix, HBO Max, etc. Please hang up the phone and block them. The featured review of this app is LYING. There are ZERO legitimate uses for this app that you couldn’t do with a trustworthy app like iCloud or Google Drive. Every 5-star review comes from new accounts with no other reviews..Version: 7.0.1
✓ Apple support scamCalled Apple support at 1855-305-9066, turned out to be a scam. A guy asked me to download this app and give him access luckily I refused but do not download such apps.Version: 7.0.3
✓ Do not recommencScammers are using this app to get into your personal info.Version: 7.0.3
✓ A person who turned out to be a hackerSuggested this to me, so I deleted it before I set it up (thank goodness!).Version: 7.0.3
✓ Have a questionI have a question I had a high dollar amount say got charged from my PayPal account there was a number I said it wasn’t me so the said I was hacked and they to me to download this app I did and I gave them the 9 digit number and they said press broadcast so I did and they said go open up you checking account to see if anything says pending and I did and then they said open my cash app and said press the 100 dollars and answer the questions so they can see if it was me but it wouldn’t register as me so they said they will see what they can take car of on there end what should I do because after reading all these reviews I think I messed up and I just don’t want any problems how can I fix this if they have all my info from my phone like people are saying.Version: 7.0.1
✓ Unable to accept connections.This would get 5 stars as sending remote control requests to my laptop works perfectly and is very easy to use but anytime I try to remote control my iPhone from my laptop I get a security warning which I got the two bubbles to accept and not show again; however it does not allow me to click the accept button. I hit it over and over again and nothing happens until I either close the app or hit either deny or deny and report. Please advise how to fix this or address it in future update. I have an iOS 16.4 iPhone 12 mini..Version: 7.0.2
✓ Beware of scammersI almost got scammed by someone claiming they were calling me back from Apple costumer support. I googled Apple costumer support and dialed the first number that appeared but got no answer so I went to the official website of apple costumer support and managed to get the proper help and after I was done with the call I got a called back for this guy claiming they were calling me from apple costumer support and everything seemed off from the beginning but he managed to get me to the point of searching for this app. BE CAREFUL for what you downloading this app for! I immediately hanged up the call after reading the reviews..Version: 7.0.3
✓ SCAMMER’S PARADISEI, too, almost got scammed by foreigners pretending to be Xfinity employees. I should have realized that I call them; they don’t call me. I was told that my modem had been hacked. I, too, was told to download this app on my phone and my computer. I realized that it was a scammer when he asked if my bank account was connected to my cashapp. But what’s so crazy is, the week before, I had got an alert that flashed across my phone saying, “your phone has been hacked. Download lighthouse to “safe” your data.” Please be advised that HACKERS/SCAMMERS HAVE THE SAME ACCESS TO THESE APPS REGARDLESS OF WHERE THEY LIVE. I ended up calling Xfinity and contacted their corporate office to let them know that their number/ employee is using their number to scam people/customers. Do Not Use This App If Someone Calls You Out Of The Blue..Version: 7.0.3
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