Daily Nanny App Negative ReviewsDavid Coffin

Daily Nanny Negative Reviews

4.0
4.01266 star

Total 14 Negative Reviews

Daily Nanny App Complaints & User Negative Comments 2023

Daily Nanny app received 14 complaints, negative comments and reviews by users. Have you ever had a bad experience using Daily Nanny? Can you share your negative thoughts about daily nanny?

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Daily Nanny for Negative User Reviews

Not ready for primetime.With any app, I expect there to be some issues, but the value of the app and enthusiasm for it is lost when the support for the app is lacking. Here is what my nanny and I have encountered within the first week or so: 1. App is slow 2. Single pics only so makes uploading/sharing multiple pics difficult 3. As of two days ago the app crashes at every launch making it unusable 4. I didn’t add mom initially when testing with the nanny. Afterwards have had no way to add or invite mom and sent in a support ticket via email but no response 5+ days later I don’t really worry about features lacking because any good dev will have a roadmap to add those, but poor support is just unacceptable..Version: 2.3.6

New update is worseI was liking the app until this most recent update; now I get four simultaneous notifications with no info on any of them. “Baby drank a . Oz bottle at .” I don’t think it’s notifying me on naps either, which it used to. Also the interface is harder to look at now. I don’t care as much that she drank for 10 minutes, I’d rather see how much she drank, like it used to show. I’m sick of change for the sake of change, and not for the better. Annoying. Wish I could undo this crappy update..Version: 4.0.5

It’s pretty okThis is the only app like this that I have experience with. I think it works pretty well. It can be slow and glitchy, freezing up at times. For instance I am currently trying to add a second family to my account and it has been spinning/loading for several minutes. Sometimes it freezes when adding a photo. Sometimes the same thing when editing an activity or meal for instance in the day. Wish it worked a bit better in that regard..Version: 3.2.2

Really disappointingI pod and downloaded this app to track my nanny share with my son. I have been unable to receive any emails to join the app despite the other family getting set up. I contacted the customer service group twice and no one ever responded. At a minimum I would have liked to receive a little help or insight as to what was wrong. This is a waste of my time and money..Version: 3.2.2

NANNY POVAs a nanny, I would like to be able to have different check in times for different children. It would be a better way to track how much each parents owes.Version: 3.2.2

Can’t get past first pageI just downloaded the app as a nanny per request by my family. I can not get past the “tell me a little about yourself” - page won’t save..Version: 3.2.1

Scheduling is missing?There is no forward looking scheduler to note dates such as doctors appointments activities. This is a tracker to know what happened in the day not preemptively communicate what needs to happen in the future. What am I missing here?.Version: 2.2.2

Calendar issues, no customer serviceOur nanny is unable to view our shared calendar. Even after sending a few emails, reached out via social media, we’re not able to receive any sort of customer support for the app..Version: 3.2.2

Mostly great, could be improvedThis is a really great app for the most part, but I think I could be improved. One thing specifically would be that it needs to include not only naps but also overnight sleep. Our pediatrician has asked me how many total hours baby sleeps in a day, and it’s hard to know when only naps are tracked. I previously used another app that track both naps and nighttime sleep and it was very useful. I also think it should allow you to set preferences (or default to the last selection you made) on whether or not you input bottle/breast and breast milk/formula. When you’re imputing info multiple times per day, it really does save time and would be more user friendly that way. This is just my feedback as a parent. I love that it’s interactive with the caretaker and all in one place!.Version: 2.3.4

Used to be goodThis app was the best thing for me being a nanny keeping track of crazy hours and then out of nowhere started crashing for no apparent reason.Version: 3.2.1

Everyone has to buy to see photosI was not aware everyone, nanny and other parent, would have to purchase the app in order for them to post and view photos. I like it other than the need for everyone to buy the app in order for it to function as it should..Version: 3.2.1

Shift GlitchesThe calculations for the Shifts are always wrong. Sometimes it doesn’t calculate anything at all, and other times it calculates but has completely inaccurate totals. I only bought this app to track nanny hours so for me this app has been un-useful..Version: 3.1.7

Privacy concernsNot clearly stated, but I can see the messages that our nanny had with a previous family. Haven’t found away to opt out and not allow other parents to view messages between the nanny and our family.Version: 3.2.1

Good concept but not quite thereLet me start by saying that the underlying concepts behind the design of this app is great. As someone hiring a new nanny having everything in one place is great. Having said that, there are some things that could use improvement. Overall, certain features such as the shift management was not super intuitive. There is also no consideration when setting up a shift to include paid or unpaid breaks and/or lunch which can mess up the calculations (especially because the amount is showing gross not net). Further, there is no option to repeat a shift schedule which means each shift has to be put in one by one. When inviting the nanny, make sure you use the right email. Couldn’t find a way to change the email for the nanny that I tried to add. Lots of timeouts- it was frustrating to set things up because I saw a ton of spinning. I finally gave up and went with a different app..Version: 3.2.2


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