AT&T Call Protect Positive Reviews

AT&T Call Protect App User Positive Comments 2024

AT&T Call Protect app received 17 positive comments and reviews by users. Can you share your positive thoughts about at&t call protect?

AT&T Call Protect for Positive User Reviews

✓ Better than mostI wish other apps were like this one. At least you can see who’ve called you instead of just a notification stating a call has been blocked. I also love that when you power your phone off or there’s an outage, you can still see who’ve called. I wish there were options to block text and mms messages but there is a feature to send suspicious and spam text messages but there’s no way to block them without a valid telephone number. I also wish you didn’t have to pay for the other features but $3.00+ a month is great compared to other apps. Honestly that’s one of the reasons I stick with AT&T as well as good service. Nothing and no one is perfect but over 30 years be still come back says a little something. JMO..JustLove-NoHateVersion: 2.27.0

✓ “Enhanced” (pay) version is goodWhen they first came out with this app the free version was actually pretty decent. Once they added the option to pay for enhanced services the free one became pretty much worthless to me. So I tried another app called RoboKiller but it started filtering everything no matter what my settings were and became too difficult to get to work properly so I had to delete that one and it was a little complicated disconnecting with RoboKiller. Kind of scary actually. It was forced filtering everything for a while. I decided I would go with the AT&T app because that’s my carrier so I figured it must sync pretty good. Once I paid them that four dollars a month or whatever it is for the enhanced service it works very well. Occasionally somebody gets through but it’s just a telemarketer using their personal phone and when we all work together to report them then pretty soon they will be blocked too! It’s really nice that it tells you almost everyone’s name as soon as they call. I’m not sure why caller ID doesn’t work like that automatically anyways but this app definitely tells you who is calling my name almost every single call and that was an extra bonus. I’m running a business and getting hassled by telemarketers it’s just a waste of my time but I do need to answer sales calls so having an app like this in this day and age is essential..Captcarl28Version: 2.8.7

✓ App Trapped in Endless LoopIt’s now impossible to run this app: as soon as you start it, a pop up window appears saying that you have to go to the settings to turn on “app refresh in the background”. There’s just one problem with this: the app is always in “app refresh in the background” and it’s a grayed out option, meaning that you couldn’t change it if you wanted to. So the app is telling you to do something that you’re prevented from doing and it’s already set, which it can’t recognize. Congratulations coders: you’ve rendered the app utterly useless. In response to the Developer: No, I don’t have the general “Background App Refresh” on because I don’t want all apps running continuously and draining my battery. But you want users of your app to turn on “Background App Refresh” so that every single installed app will always be running just so your app will work? In other words, you don’t care that you’re telling your users to needlessly deplete their batteries just so your app will work? No, you need to fix the problem that you created. No other app providers are asking for anything as outrageous as what you’re asking for..Tsd707Version: 2.22.0

✓ Call Protect, Indeed!Despite signing up for the national “do not call” registry, scammers & spammers & fraudsters would still be able to call me — that is until I downloaded the AT&T Call Protect App! Within 3 day’s of downloading this app, all of the spam, non-profit solicitations, and fraudulent callers were flagged and blocked for my review. I have the ability to report any unwanted callers & phone numbers, as well as blocking them. What really makes this app a awesome is that it tracks reports from users who report a specific number and builds a database of reported/unwanted phone numbers to then protect other users of this app! You retain complete control over who you call, who you block. Now, when my phone rings, it’s only a known contact. I’ve had this app for over a month, and it has blocked over 100 calls from suspicious/fraudulent numbers. Give this app a try - you’ve got nothing to lose and there’s no cost! I could not be happier with this app, I wish I had downloaded it sooner! Nice Job AT&T!.Domenic DiFrancescoVersion: 1.6.180

✓ Working goodI posted last week that after I downloaded the update it wasn’t working. Support contacted me and today it is working which I’m very happy about! I’ve read comments here about dissatisfaction with the app and although I don’t have all the details it sounds like some think the app should take care of everything without any input from the owner which isn’t totally accurate. It will identify numbers to that are in ATT’s database which has been a lot that I’ve noticed. When ever I have gotten a call that is spam I then block the call in by going to the call in “Recent Calls” and select “Block” then open this app and block it there. If they ever call again it doesn’t ring but I get a notice that it was blocked. It’s been 3-4 years since I started using it and I hardly ever get spam anymore and if I do it’s a number that I haven’t got a call from before. Sorry for the long post but it seemed like some were giving it a bad rap because they might not been using it fully and correctly..EzirydurVersion: 2.23.0

✓ Absolutely amazing great appSince I found this app I wouldn’t use any other app I kept on getting spam calls telemarketing etc. it was very stressful I would miss very important calls just because my phone ring all the time and usually it was spam since I downloaded this app my life has been a lot more stress-free knowing that 99% of spam calls are blocked and you can also just send them to your voicemail in case you think it might be someone that you want to call back they have many different features that allow you to do a variety of things including reporting phone number that keeps calling you if you are tired of dealing with spam calls telemarketing and unwanted calls I would highly suggest downloading this app.Lilthis N thatVersion: 2.31.0

✓ Doing it’s job!!I was getting spam calls practically every few seconds!! Literally!! The AT&T SPAM Blocker app has eliminated basically 99.9% of the annoying calls!! My phone will not even ring!! IF the party calling you is NOT in your contact, they WILL be treated as a SPAM call and be sent straight to voicemail. I use the free version….I give it 5 stars so far. This is after using it for quite some time, several months. *** Be aware, give the app. Time to “cycle” through” your contacts and phone and then it will begin stopping and perform as stated. It doesn’t instantly block these calls. Initially I was disappointed and frustrated bc I thought it was not going to work and then it started the following day. 😜.SLBRKVersion: 2.31.0

✓ My ShieldThis app is awesome thank you AT&T for creating this app for your customers. Ever since the hurricane I’ve been getting a lot of unwanted calls from everywhere. Like Canada, Philadelphia, Texas these are among the few places that I’ve gotten calls from, trying to sell or said I won something. Grrrr these teller marketers just get on my nerves they would not shut up when they call so you can’t tell them it’s the wrong person or you are not interested in what they are selling. I just hang up on them. I had 90 block calls on my phone in less than a month. Phew, now I don’t have to worry about the midnight calls or early Sunday morning calls. This app does it all for me, it like having your own bodyguards..... tried of these disrespectful people calling you all hours of the night get this app for your phone. It truly gives you a peace of mind that when your phone rings it is for you and someone that you really would like to speak to. Great app AT&T 👍🏼👍🏼👍🏼👍🏼😜.Favor-IsMyNameVersion: 1.4.146

✓ Finally can send the stalker for a hike!I have a stalker who constantly calls me and I blocked his number but his calls come through when he calls me private. He even calls other people in my family plan. I usually just ignored the calls or declined but then he started leaving me messages. I called att for options but they gave me the phone number for the DO not call line. They also suggested the smart limits. What a joke. I had to research the help on my own through att online help search. Pretty sad that employees don't know about this option. But anyway, this app works. I blocked the number and now when he tries to call by blocking his number, it won't go through. I tested this by blocking some of my friends and asking them to call me private and they said the call wouldn't go through. One person said they got a busy signal. This app has saved me from having to change my number (which I have had for about 13 years). Thanks for listening ATT now tell your employees to recommend!.Dxflor29Version: 1.4.141

✓ Let me tell you exactly what you will get!Names of callers who choose to show! I’m canceling AT&T Call Protect. Protect is a misnomer, all they do is allow names to show. Just NOT worth $3.99 a month!!! If people choose not to ID, no name shows and calls go through anyway, scam, telemarketer or not. If the telemarketers or scammers have a verified name or number, the call also goes through. WHEN ARE CALLS BLOCKED? Calls don’t go through when WE do the work of reporting them, AND ONLY IF ENOUGH of us report. What’s ENOUGH? I don’t know, but THIS IS VERY RARE. It’s happened for 3 phone #s in the last 4 months. In the same time I’ve received about 60x that number of telemarketing, fraud, phishing phone calls, PLUS almost 100 texts. Car Warranty Calls? YOU WILL STILL RECEIVE THESE!!! Since I STILL have to report the telemarketers, scammers, phishers, and fraudsters I REFUSE TO PAY FOR THE SERVICE THAT IS NOT HELPING ME. Just like when AT&T linked up to Dish TV and we received THOUSANDS of telemarketing calls; I believe they are making $$$$ from it, and this is why AT&T has no reason to actually help us. Silence and Block from your own phone, AT&T and our Government have ZERO INTENTIONS OF HELPING US..Dizzyb1tchVersion: 2.31.0

✓ Initial impression of Fraud ProtectWith in a limited time span of using Fraud Protect the app was very slow to react to fraud initiated calls. As the app gains input from (?) sources notification to the user is getting a little better. However, the newest “fraud” calls are centered on the caller listed as “DEBT COLLECTOR” - leading the ATT customer to believe the call is credible because “Fraud Protect” did not FLAG it as a fraudulent call. These appear to be a new form of fraudulent calls focused on a “new scam” and “Fraud Protect” programmers or data input/intercept monitoring system is once again falling behind in the curve to protect ATT customers - especially the elderly that don’t have access to what’s new in the current cell phone scam MO. Actual debt collectors send a notice via the US Mail system not over the cell phone radio waves. ATT Fraud Protect monitoring system personnel should be “a lot” quicker in spotting new scams being launched over their systems before customers begin filing formal complaints and “all credibility is lost”..FP FlagVersion: 1.4.146

✓ A must have app!This app works as advertised and for what I want it for. I’ve read some of the negative reviews and I have to disagree. With the advent of VOIP it’s nearly impossible for any telephone to screen and block every scammer that calls because they just keep generating new numbers or spoofing good ones, but it does a fairly good job. What many don’t realise is that they will have to provide input and participate in the process. Every time you do get a call that is a scam/spam, report it and block it. I understand that some think it should happen automatically EVERY TIME, the truth is that the numbers have to be checked against a database of reported numbers. If NOBODY reports the numbers, then how is the company supposed to know it’s a scam/spam call (DUHHHH). Now that I’ve been using it, I do see that many of the nuisance calls are getting screened for me. Some are being Flagged and suspect, while others are Autoblocked. In conclusion, have patience with and report the numbers that don’t get screened and it will get better..MyyDcmbrVersion: 1.6.5

✓ Thank you, AT&T for this app...During my lowest moment of being a victim of spam calls I was receiving a spam call once every five minutes... all appearing to be from different numbers. How is this possible, I thought? I talked to my IT guy at work and he said it's probably a criminal spam operation occurring from a computer. The criminal can put any caller Id in that they want, so it looks like it's coming from a real person. My IT guy said check with your provider, so I did, and thus I was directed to this app. After I enabled this app (during the mass spam attack I was under)... BOOM I got one more call and then this app blocked it... marking it as severe fraud risk. In addition, this app also revealed the true identity of the caller which bypasses their fake caller Id. Do I still get spam calls? Sure, on ocassion. But this app significantly reduced it and will definitely let you know when an aggressive spammer calls you..HelloitsDerekVersion: 1.8.0

✓ Useful, but needs a few more featuresThis app has dramatically cut down on spam calls I receive. I receive these maddening things despite being in the Do Not Call registry; obviously scammers and crooks have figured out that there are no teeth to the rules. Sigh. To make this app better, they should give users more granular blocking control. Leave it on auto if that works for you, but if you receive as many spoofed calls with the same exchange as your own number as I do, wouldn’t it be great to block *all* calls from the same exchange, except for those in your address book? Or better yet, give me the ability to block all incoming calls that aren’t in my address book. And allow me to create a custom white-list to allow me to decide who gets through. So, while not perfect, at least this app does help those of us who are plagued by spam and telemarketers..SFDexVersion: 1.4.146

✓ Good product but a bit confusing on the servicesSo I have had this for a while, I still get the occasional spam call but it does what it is supposed to do. My biggest issue is those nasty Text message spams, if they could upgrade it to include those this would be almost perfect. The app itself is simple and easy to use and can give helpful information about who is calling you, when they offered the free trial of plus for month I absolutely loved it, mostly because of the free reverse look up and full caller ID. Now for my biggest complaint the paid service. What I find confusing is that the mobile security app subscription is also included in the monthly price (if I understand it correctly), (the vpn, breech alerts, ID monitoring, etc) but AT&T already provides those free if you have their most expensive package, so why don’t they include the the Caller ID, reverse look up and custom Call controls to those customers when they charge $3.99 to other customers to offer the same features. So, essentially if I was to pay $3.99 month 80% of those features are already included in my monthly plan from AT&T. I understand that this service costs money but if they could offer it as a reduced rate for the members already receiving the a large portion of these services it would be a fairer price. Also if you delete this app make sure you disable it in the app before you do as it will block all the calls to you phone without the app installed to control it..Lord kasVersion: 2.8.7

✓ You’ll need to turn off notifications and be patientFirst, notifications: if you have that turned on you get s whole series for one phone call. Basically once every second. Might be related to how the app identifies fraudulent calls. Not sure. But supper annoying when they keep popping on the screen. Second, patience: seems like we, the users, have to train the app. Of course people perpetrating these robo calls have thousands of phone numbers so you’ll spend an eternity writing them up. Almost as annoying as the calls themselves. Not sure if the app has ever identified a fake call before I’ve logged it as such. With new trick of attaching a fake name to calls things might become harder as they are read as “identified call”. So, my patience is wearing thin. Is AT&T (and other telecoms) putting this on the subscribers rather than trying to figure out how to simply stop this crap from ever reaching us? Yes, is my guess. Kinda like the “convenience” of bagging your own groceries (a labor savings for stores in reality) 😂.Derek49Version: 1.6.180

✓ ALWAYS FREEZING, barely usableThe “FREE” version is basically a just a call log. You need to upgrade to the “PLUS” version for $3.99/month to have the called Id feature which is not that great at all. You’ll be lucky if you get some names attached to the unknown numbers that called you. About all, this app is ALWAYS FREEZING. There has not been a single time I have used this app smoothly. It takes over 2 minutes to load for you to use. Which then freezes again shortly after. This is not an update error as this issue has been going on for over a year. Absolutely not worth paying for. This is a feature ATT Should reconsider providing for free since it is certainly not worth paying for. Same on you ATT.ElsiewhoVersion: 2.34.0