- 79.5LEGITIMACY SCORE
- 80.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
MSpy: Find my Friends Phone App Complaints & User Negative Comments 2024
MSpy: Find my Friends Phone app received 105 complaints, negative comments and reviews by users. Have you ever had a bad experience using MSpy: Find my Friends Phone? Can you share your negative thoughts about mspy: find my friends phone?
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MSpy: Find my Friends Phone for Negative User Reviews
✓ Terrible customer service unless paid for.I had purchased mspy for 50 dollars so I thought with that would of come with quality customer service but I was wrong. No quality customer service is available for a extra charge of 50 dollars. Like I’m going to lay that when I’m trying to get my money refunded because of a personal matter i no longer needed the app or there services. So the only way the even request a refund is by email which no body actually looks at or responds to. And by there policy should have had a answer to being that it’s been 3 business days. And was told they would get back to me within 7 days. Like what kind of crap is that. And you can’t even get a hold of anyone on the phone again unless you pay for good customer service..Version: 3.2.0
✓ Worst. App. Ever.MSpy seems like a con. Your child needs to allow to share data for this to work. If they decide not to share info with you, you’ll never know where they are. Duh! Even then, this doesn’t track or provide info. The only message you see is “No location info available”. “Find my” for iOS works way better for tracking and is the Apple iOS standard. The user interface is horrible. There is no trial period. You have to outright buy a subscription to even try out basic features to check if it actually works (which it doesn’t anyways). The opening screen doesn’t budge if you don’t buy it first. And the only option for purchase is a 3-monthly subscription. You can’t change that to a weekly or a monthly option. Don’t waste your money. Ignore this and use the iOS standard delivered app “Find my”. Wonder why Apple doesn’t actively filter out such nonsense and why this con is still available on the App Store..Version: 3.2.4
✓ Avoid like the plagueThis company seems to be a scam… they cannot provide what they state on their website. I tried with there so called technical support for 3 hours only to find a very complex and complicated setup that proved immediately to both correctly install and use. To make it worse their customer services were unwilling to help. I’ve asked for a refund but I could get no clear response if that’s going to happen. Don’t believe the BS on their site MSpy and mLite seem to be the same outfit ripping people off.Version: 3.2.4
✓ Doesn’t work as advertisedSo I was under the impression I sign up and pay for the service I could monitor text messages. Well if you use the icloud info you can’t read text messages which of course isn’t advertised. I spent 82$ to find that out. I requested a refund and will update my review after the refund process has been completed. Update. I do not recommend using this company at all! I canceled with in ten minutes and could not get a refund. I was told I could not get a refund because my reason was “personal” not sure how there service not working as advertised is personal but ok. Only after I wrote an email threatening to report them to the bbb did they agree to give me a 40 percent refund. Totally unsatisfied with this company and do NOT recommend anyone using them!.Version: 3.2.4
✓ This is a scam, so is their website***Beware ***I wanted to use the premium feature of mSpy . Paid $110 for 3 months. Nothing works You can’t contact “customer service” - they either have a robot who does nothing or they have a phone number that doesn’t work . We are reporting to our credit card company and informing police of this scam . Do not fall for it !!!.Version: 3.2.7
✓ **BE WARE****DO NOT DOWNLOAD FROM APP** Go to the website to download this application. If you don’t, your app will not work. I got an email to confirm my email and recipt of purchase through Apple. The email they sent takes me straight to purchase it AGAIN!!! I couldn't log in the app. It was like my purchase never existed. I called customer service, which was horrible by the way. The wouldn't even refund me! But, then turn around, and give me a free year subscription for all my troubles, even though I have NO access to my account. I kinda think it was a scam with the app because once he tried to send the email to reset up the account, IT NEVER CAME. Once I told him I didn't receive it, then here comes the free year subscription complimentary prize,the server was down, and it takes a few days to receive the email. Go figure...Look, if you really need this PLEASE use there website. The five star rating may help them, but I did this to make sure YOU don't ripped off..Version: 3.2.4
✓ TerribleDo not buy this product complete waste of money, doesn’t work on target phone and they refuse to refund my money, customer service is awful and the least helpful bunch of small minded people work there who believe their product is great but doesn’t support most phones or apps! Complete waste of good money on a crap rubbish product!.Version: 3.2.4
✓ What a ripoff!!!!!!!! Do not download!!!!They lead you down the garden path for billing and it takes forever to get out of it.....really misleading site....app may work but they are just money hungry CRIMINALS Should be prosecuted for their misleading blurb an money theft😖😖😖.Version: 3.2.0
✓ Not workingI have paid for 1 year it only shows for 66 days left. I’m not getting location as well. Regards, Siva..Version: 3.3.2
✓ ScamDo not use this. It’s a completely over invasive software and wants way too much of your information. It also uses misleading words like try suggesting that you’re able to use it in a trial form and doesn’t. I installed the software saw it was completely not what I needed, and within minutes I was on their chat as their website said that’s what to do. After hours of back-and-forth on the chat I was told that I have to email after emailing. I was told I couldn’t get a refund if you call they either say they’re not available or you can barely understand them. Sounds like there talking on broken up cell phones seriously do not make the mistake of giving these people your money you won’t get it back no matter what their website says about A 14 day refund..Version: 3.2.4
✓ SCAMI don’t normally write reviews but this one needs one. Please, please, listen carefully. This app is truly a scam. They take their money right away. There is no free trails even though they advertise there is. There is no live person to talk to as the number does not work. The only point of contact with them is through chat not. They offer you no help at all. They lie to you and tell you that their refund policy does not allow for a refund. I read their policy and I do qualify for a full refund. I just found out that my phone is not compatible with my selection of monitoring. They repeat themselves over and over again with the same answer. The list goes on. Please DO NOT go with this company/app. They are scammers. Dealing with these people have been a complete nightmare. Horrible!!!!!.Version: 3.3.5
✓ 65$ American subscription?!I don’t want to pay 65$ American tor every month! Are you crazy! Maybe if it was 20$ but not 65. That’s ridiculous!.Version: 3.2.0
✓ Nothing is workingThis app is useless I payed for the. The app did everything. And all it’s showing me is. Contacts and locations where is the messages and the apps please fix this.Version: 3.3.0
✓ The not impossible changerHey the spylord 001 @ gmail come is a scammer, there start to talk with you as there will do everything for you but keeps asking for money over and over again he is a scammer be careful guys..Version: 3.3.3
✓ Complete Dishonest iI am contacting the BBB about this company you take my money and the decide to not keep the original agreement which cause action to file a formal complaint and retrieve damages from this matter. An ample amount of time I went back and forth and now you give me 30 dollars from 110 payment. the agreement was to withhold 30 percent not pay 30 percent. This company is supposed to be highly rated and yet so determined to take a customer money and not give it back if they’re not satisfied. Unprofessional, highly disturbed that this company has created more criminals by this site to monitor one’s persona information without them knowing how can on have privacy if there’s 1 company that condone this kind of behavior I will also be contacting the Attorney Generals office for further investigation..Version: 2.4.0
✓ Don’t workIt doesn’t update or do even half of what it says.Version: 3.3.1
✓ HorribleStop and think before you choose mSpy or before you accidentally download it and have to please ask for a refund because you won’t get it! You’re embarrassed enough to have to ask for a refund but then you really feel like two cents when you’re told No but go ahead and sign up for another year or two! I’m still in total shock that they can be so cold and heartless as to not give back money for something that wasn’t used for one solitary second!!!! Its a shame when the almighty dollar becomes more important than common human decency and compassion. There are TONS of other apps out there to choose from. You would think they know that and would WANT people to choose theirs! I am definitely sorry I ever even stumbled across mSpy and heaven forbid made an honest mistake. If I can stop the heartache I’m going through in losing desperately needed money, for even just one other person, then I’ll be happy..Version: 3.3.3
✓ IssueHi team, I’m not happy with the app as I was told that the app offers multiple features but after I payed and bought this app, I didn’t see any features like Applications,SMS and calls which goes in false representation of goods and services. Is it not available in the app?If not, I’m not satisfied with the application and under your website it says- if not satisfied 100% of the money will be refunded If it does have those other 3 features please guide me how to activate or set them. Thank you for your time, Ayush Anand . I.Version: 3.2.4
✓ Useless For Tracking Most KidsThe GEO functionality looked great but after installing on my kids phone, I am unable to hide the app in location services. Any kid these days knows how to easily switch it off location tracking. Also the app is visible in the app list in settings. At least allow us to change the name from mSpy to something else!.Version: 3.2.4
✓ ScamIf I could give it a zero I would. Do not purchase if your child has an iPhone as it has no functionality..Version: 3.3.12
✓ Warning- you will not be able to get a refund if unsatisfiedI bought this recently to monitor my child’s phone. Although the app blurb has been recently updated, at that time, it advertised itself as a hidden app. Note that the app is visible on the monitored phone, so can be deleted anytime..Customer support is awful, you will be bounced from person to person. Although the terms of use states that a refund is available within 14 days for any reason, the actual refund policy is very restrictive and states that a refund is not available if you are not satisfied, if you have technical problems, basically any reason. Very deceptive and dodgy..Version: 3.2.1
✓ Bad APPTo start this app doesn’t do any of the things it claims to do. While trialing this for a month I was very shocked. It did absolutely nothing it claimed. This app is literally a scam. The following is a list of things it claims to do, but doesn’t. -It never successfully tracked the target phone. However, most times it would completely forget the target phone and ask you to set up a new phone to track. -It never produced any text messages from the target phone. Like before it would ask you to set up a phone to track. -It downloaded some of the contacts after a few days. This like the others completely failed. The target phone has 300+ contacts and the app downloaded about 40 after 3 days and just leaving the app open and running on both devices for 6 hours. -I never received any call log information. Even when going to the extreme of opening the app on the target phone. Overall, this app is a complete fraud. I personally should have known better. Especially when the person processing the order for the app kept pushing buying more than one month. When I kept refusing he acted frankly childish. If you do anything with this app, then be prepared to be ripped off..Version: 3.2.8
✓ Totally wastedIt’s not user friendly strongly I recommend don’t install waste of money and time.Version: 3.3.10
✓ A bit of a deceiving advertising!I installed this app in my daughter’s phone around April this year. She has an iPhone 13. I was very excited about it! I was finally going to have real access to her Snapchat (which was mostly my motivator to get the app) I installed it, downloaded everything I needed it. I knew that probably I would have to figured out a thing here and there but after a few tries, and a break-day or so after the frustration, I realized her phone was NOT compatible! I text-chat with someone in their website, they gave me an email to request my refund. I sent an email. Life then happened at home and had to put this problem aside. Lost the money of course, that’s on me for not getting back to it, and be on top of it! However!!!!! I never heard back from them!!! I just felt like the advertisement was very deceiving, and NOT AT ALL clear about the fact that not all phones are compatibles! I did not see back then after going through EVERY SINGLE icon in their website, the one where you can check if the phone is compatible or not! GLAD they added it!!!!! I just couldn’t believe that the latest phones are not compatible to this new apps! Anyways, do not make my mistake and “DO DOUBLE or TRIPLE CHECK” that your kids phones are compatible before paying for the service because I personally didn’t find customer service that great! ;).Version: 3.2.4
✓ Free trialFree trial is not real. Bought and tried and then with in 10 mins did not want. Canceled subscription but I was charged $150 Canadian. Was charged right away. Tried emailing and got a notification in email that I have been blocked. DO NOT BUY OR TRY! You will lose you well earned money! Very disappointing!!!.Version: 2.4.1
✓ Don’t even bother trying this appAbsolutely useless. When I asked for help all they did was download another app which then required a separate subscription. I could have downloaded it myself without ever subscribing to MSpy at all. Their advertising is hugely misleading. They refuse to reimburse once they are found out..Version: 3.2.4
✓ Waste of timeI suggest carefully reading the refund policy. They do not refund unless you spend hours, an hours dealing with them and their tech support department. I did attempt to get their product to work, and spent several hours and three days doing so, and in the end it is not user-friendly. This is day 15 of me purchasing this program, and going back-and-forth with emails, and watching videos, and tech-support, and not only have I not gotten my refund, but the product did not work with my target phone. After these two weeks I am still dealing with this company just to cancel my account, and subscription. They claim they are unable to do that and will only "Freeze', my account, and so save yourself the time, and money, and find another app and deal with another company. Once this is all finally over I will post another review so that others will know exactly how long it took me from start to end dealing with this company..Version: 3.2.4
✓ TerribleTaken £42 straight out even though you supposedly have 14 days trial period. To date have sent them 3 emails with no response. Can’t even comment on the app as so annoyed about the money taken that I didn’t even bother..Version: 3.2.4
✓ Extremely poor customer serviceMy friend loves this app and I purchased a years membership based on this. However, it has never worked on my iPhone. I have contacted support 3 times and each time been asked to ring back as they were too busy! I therefore asked for a full refund, within the required 14 days, and they have dragged their heels. They now allege they didn’t receive my reply to one of their emails, where they offered me a partial refund, and so are proceeding with the partial refund. I despair. I’m afraid I can’t recommend app at all.Version: 3.2.0
✓ Scam!0/10 recommend this company. Their product did not do as promised. I was immediately disappointed. I reached out for help and requested a refund as I was totally unhappy and wouldn’t be using the product. I was denied a refund despite their product not delivering on what they said it would do. Don’t waste your money. There’s a reason they don’t give a free trial - because you wouldn’t pay once you tried it!.Version: 3.3.12
✓ PointlessI researched this app online and it claimed to be the best, claimed you would have access to call logs, messages and a whole lot of other stuff that it did not do. The only thing it did was provide locations which I already had access to via find my iPhone and show me my child’s contacts. What a waste of money!!.Version: 3.2.4
✓ Just don’t!Doesn’t do anything it says in the adds. Cost heaps of money for absolutely nothing..Version: 3.3.3
✓ Cheat usWhen i click download it need my finger print ,when i get touch it show me purcharge 91.00 dollars done, i dont see any thing tell me price or something to warning me , I will report to Apple to take my money back,.Version: 3.2.4
✓ Doesn’t work comment xDI love who ever wrote that he lost 8 children using this ap, I blew up laughing so much I couldn’t breathe XD.Version: 2.4.1
✓ Do not buy this softwareDoes not work. Do not purchase. Scam.Version: 3.2.7
✓ Canceller ????Comment canceller cette apli.Version: 3.3.10
✓ No dataGave four locations of the same address , no other data at all , could only get location and contacts really was useless ..Version: 3.2.7
✓ Buyer Beware YOU WONT GET ANY MONEY BACKI read an article about this company and thought it was my best choice. I purchased it but within 3 days cancelled and paid for “technical support” I never used. They would NOT REFUND ONE RED CENT. Obviously they need the money more than me and aren’t doing well. Not impressed and wouldn’t recommend them..Version: 3.2.2
✓ Need a refundI click on the trial which runs for 3 days but they charged me for 3 months subscription thought this is the same as the one on the website.turns out it is the lite version of the actual app...Wa Please I want my money back as I no longer use the app.Version: 3.0.1
✓ MSpy, iMobi and AnytransIF ONLY YOU COULD GIVE ZERO STARS.. I purchased mSpy and have had nothing but problems. Mspy told me to download iMobi which in turn lead to me, downloading Anytrans. They supposedly all work together. They don't. It says there is a Wi-Fi back up but after 6 months and multiple times of them logging ONTO my computer, it will never work. I've asked for help multiple times to receive the same message basically telling me to do the same thing we've done MULTIPLE times before. The customer service is horrible, takes weeks to get a response even and I was told 3 months ago I would receive a prorated refund and they still haven't completed that or even given a real response as after that. STAY AWAY FROM ANY OF THESE COMPANIES! NOTHING BUT A SCAM.Version: 3.2.4
✓ This company is a SCAMI purchased the browser-based full version of this program. I also paid extra for “priority phone support.” What a JOKE. No one will answer the phone. I have called about forty times and actually spoke to someone ONCE. He offered no real solution to the problem. Please know that this program WILL NOT work for iPhones that have two-factor authentication enabled. And I spoke with Apple this morning. There is now NO WAY to disable that feature. Therefore, this program will not work on iphones despite advertising that it does. The actual solution I was given by their tech was to create a new Apple ID for my daughter. That is not an option as she would lose all her songs and media. They will not respond to my emails and chat requests and again, despite paying extra for support, they will not answer the phone. I would give this ZERO stars if I could. Please don’t be duped like I was..Version: 2.4.1
✓ Worst app ever. Don’t be scammed into buying it.They mentioned that application has all features needed to protect one’s child. However after purchasing and downloading it. I noticed it only monitors photos, notes, contacts, calendar, emails. Excuse me, none of the above interests me. You clearly mentioned all social media applications and web browsing. After I contact customer support they advised me I need to jail break my iPhone !!! Or give them access to my laptop screen and iPhone so they download another application that will monitor social media apps and messaging and web browsing!!! I don’t think I could explain more than that. Don’t buy it and be fooled like me. I requested a full refund and now they want me to email billing department. On their website it clearly mentions that full refund automatically. Apparently that is not the case. Don’t download the app and definitely don’t pay a penny as it is a scam and not worth it..Version: 3.2.4
✓ Took my moneyIt said 3 day free trial....charged me $39 right away, no free trial and took money without my permission. Won’t respond to my emails. Definitely do not download this app..Version: 2.4.1
✓ Terrible app do not be fooled! Terrible service and not discreetApp notified my kid I was tracking her, app wouldn’t let me see any chats, app did not work like is said they do not refund after4 days in! Do not waste your $!!.Version: 3.3.1
✓ Scam Scam ScamDon’t download this app, they say it’s for three days, but you can’t do anything at all until you subscribe for a year, not even the three months it’s advertising... Stay Away if you care about money..Version: 2.3.7
✓ Dodgy and refuses to contactFirstly you don’t know where they are actually located, I hear they are in Eastern Europe, so you don’t know what info they are taking and collecting from you. Actually all the phone spy apps are located in dodgy countries with no contact details except an email or a call centre number which they don’t answer. Secondly they refuse to provide refunds and will not reply to you. FYI you have to have access to the target phone and install an app on it in order for it to work. Use at your own risk..Version: 3.2.4
✓ Scam alertScam.Version: 3.3.2
✓ Horrible.This app takes away people’s right to privacy. Especially children. I don’t care if you’re using this app to keep your kid safe. Or if you’re using it to spy on your partner. This isn’t about safety. It’s about spying. Like one user said, you will eventually push your child away from you by downloading this spying malware and because downloading this app is for spying, your child/partner will no longer trust you. By then you have a broken relationship. These positive reviews are fake. It doesn’t even track iMessage or social media. Because for one, high end social media apps like Snapchat and instagram would never allow this. It goes against their user’s privacy. My mother downloaded this on my phone. And now I don’t trust her with anything because she doesn’t trust me. Why don’t you toxic parents and people of partners take a seat and think before you do stuff?.Version: 2.3.5
✓ Fake and wrong informationIt states that you dont need the other person’s phone to check their messages etc but that does not work at all. I have contacted the customer service to cancel the app but they dont reply!.Version: 3.2.4
✓ NO MONEYStop I don’t want to give money stop asking you should know that nobody is gonna give you money unless they’re dumb and when you press start tracking it asks to give money and there’s no x to go out.Version: 2.4.2
✓ Too expensive!!I can’t track anyone without paying almost £200 a year!! It’s ridiculous money. I am not paying £50 a year to do something I can already do for free on find my iPhone. !!! App creators/editors, either lower your prices or make it so that people can track at least 2 people without having to pay..Version: 3.3.6
✓ Fake serviceAll you get is contact info from child services phone Bad app beware.Version: 3.2.9
✓ Do not download!I accidentally downloaded this App, mistakenly believed it was the correct one. I have asked my bank not to pay this App. Within the same hour of downloading. The bank allowed the payment that night, now the app admins refuse to give my money back! The T&Cs allow them to legally rob their victims!.Version: 3.3.12
✓ Doesn’t work at allNothing works on this app. Don’t waste your money.Version: 3.2.9
✓ ‼️STOP🛑SCAMMERS ALERT, DO NOT BUY🛑STOP‼️‼️📵📵‼️💯 SCAM 🛑IMMEDIATELY UNLESS YOU HAVE $150 to LITERALLY BURN🔥UNPROFESSIONAL CON ARTISTS, THAT APPLE HAS ALLOWED TO DISPLAY AN INCORRECT PRICE, OPERATE IRRESPONSIBLE, AND WITH ABSOLUTELY NO WARNING, OVERCHARGE MY ACCOUNT AND MANY OTHERS OVER $145 on TOP OF THE ADVERTISED PRICE OF $7.99. After downloading the app from the Apple Store, I received an Email from the creator saying that I am also being charged Close to $150 for a download protection fee, along with a few other cleverly named, overpriced “fees”. NEVER ONCE DURING CHECKOUT WERE THESE OUTRAGEOUS “FEES” mentioned or was I transferred to a page to confirm the EXTRA FEES that were snuck into the final total, and stolen from my account. The worst part is that I never even activated the application or used it in anyway, but was DENIED A REFUND and my bank was told that there would be NO REFUND ISSUED NOR ANY OTHER TYPE OF COMPENSATION OR POSSIBLE SOLUTION. I never thought that Apple would allow a company to operate in such ways, under their reputable platform. I will be contacting the Better Business Bureau; in hopes that other people will not fall victim to the same fate that I have. ‼️TAKE NOTE THAT IN ORDER TO EVEN USE THE APP PROPERLY, IT MUST BE INSTALLED ON BOTH PHONES, WHICH IN TURN WILL DOUBLE THE ALREADY OUTRAGEOUSLY OVERPRICED WASTE OF SPACE AND MONEY 💰 💰 💰 💰.Version: 3.3.2
✓ UselessSigned up online and created an account for an iPhone with iCloud details. It’s useless and only shows pictures, contacts, notes and a list of files you can’t access. No social media. No WhatsApp or messages. No internet usage. Nothing. Downloaded the app and then was asked to pay again and after confusingly linking the device all you get is the location. A complete rip off. Avoid.Version: 3.2.6
✓ No access to half the features it mentionsOn the app you can only get locations and contacts info. No web search or website data, no emails or texts. Not a problem until you have a potential safety issue… we contacted them and were told we’d have to install a different app to get this AND it would only be retrievable if target phone was connected to Pc, can’t monitor remotely from your device. Feel like it’s a bit of a con and a lot of money to essentially only have location info. Wish we’d saved the money and got L360. Disappointed..Version: 3.2.5
✓ Be aware, it doesn’t work the way it shouldWorst’s purchased I ever done. Kids are laughing at me . If they don’t want me to know where they are , they just turn of location notifications. They actually demonstrate to me. When my son was at home it shows that he was within the vicinity. He turn off the location, could not know where he was . During that time he picked up two of his friends on his way to school. When they reach school he turned on the location for half an hour then off again until he got home after school . What I am saying here is, this app will only work with complying child. If your child or an adult they don’t want you to know where they are . It very simple they will turn the location off and even Better switch the phone off. It only shows the last time the location was on ..Version: 3.2.4
✓ Terrible, they continue to charge your credit card without authorisationFound the app to not provide tracking detail or sms messaging for our wayward teen. I cancelled my subscription a month before it ended and they just charge an inflated 3mth subscription price without authorisation which I’m trying to get refunded. Customer care hides behind auto replies without action so I now have to cancel my credit card to avoid being charged again. Buyers BEWARE!!! Would not recommend!.Version: 3.2.6
✓ Don’t buy, they don’t refund youRubbish service and rubbish after sales customer care. App didn’t work for my child’s phone as it needed a further step that couldn’t be done on a child’s phone.(Which is obviously the reason why I bought the premium service) I tried endlessly to get my money back as my issue was not listed anywhere on their website. But they simply didn’t bother, regardless of how much time I wasted in emails they never refunded me and simply said that no matter what I say nothing will change Rubbish service Rubbish customer service chat (that takes forever to answer that’s if they ever do) I bought mspy in April and tried endlessly to get a refund until the 16th of June Regardless of what you say they will claim it is not their issue and they won’t refund DONT WASTE YOUR MONEY BECAUSE IF YOU GAVE ANY ISSUE THESE PEOPLE WON’T EVER REFUND.Version: 3.3.3
✓ Wouldn't Recommend ItDownloaded this on my wife's iPhone 7. At 1st I downloaded the lite version which was ok for gps, but that's about it, paid around $10 for the app. It is suppose to be undetectable on the monitored device. This is misleading. After a few days my device popped up with a notification that the app was using data for location & I happen to get her phone just before it sent her the same notification. I dodged a bullet that time. So I began to send their customer support emails stating all the data the app said I was gonna get verses what I was getting along with the notification. We went back and forth and finally they recommended that I subscribe to a higher package. I did purchase a year long plan because the longer you buy the cheaper it is per month. For non jail broken iPhones you have to have the Apple ID and password, which I fortunately had. The data only shows up days later as the phone backs up the cloud. It you have a some what smart spouse/child they will delete the messages as they go along with wiping history's & text messages. The only way this app will serve you the desired results is if the monitored person is careless and sloppy about things done in the dark. I was definitely disappointed about the actual functionality..Version: 1.0.5
✓ Waste of moneyPurchased yesterday, straight away started getting loads of spam and I can’t appear to be able to download the app without additional purchases. Asked for a refund and it has been refused by mspy customer billing due to their refund policy. Joke. If this changes I will update..Version: 3.3.3
✓ Where do I begin?The app is a total disappointment. It’s not even close to what it says it would be for an app like this where it charges you for the services that you’re paying for! For an iPhone the app only shows the gps location when you paid for more than that and it’s even showing itself on the phone it’s supposed to not!!!.Version: 3.2.6
✓ Do not pay for thisThis app did not work as advertised. It forces you to pay before you see anything. Once I paid I found it was nothing like what was advertised. If you type in a phone number it pretends to show you where that location is but when you pay, it it’ll allow you to send a text message to that person where they can follow a link which asks for their browser location. I tried this on myself, followed the link and it didn’t even show my own location. I tried to get a refund but there is no way to contact them. 10/10 would not recommend. If I could contact them to get a refund I would not be so angry..Version: 3.2.0
✓ Not as advertised, only compatible with old ISOI feel scammed. Not as described, asked for payment upfront, nothing worked- updated ISO, provided support- waited 3 days for an appointment to be told only old iso devices are compatible. Refused to refund..Version: 3.3.0
✓ Choose another AppSave yourself a lot of money, time and trouble. I’ve never been scammed before but this App comes close. Extremely hard to install and help desk were useless. When I contacted them 12 hours after initial subscription to cancel, they pointed to their terms and conditions and basically said “bad luck”.Version: 3.3.0
✓ I-Phone 13 users WarningThis app does not work with the i-phone 13 😡Beware —— the app will send logon notice from MSpy to the target phone requesting access the there iCloud account. This request is random not just the initial setup. Happened to me a few days after the target phone was setup. If you are trying to do this covert the target phone has to accept the request to let MSpy to access its phone. Good Luck with that happening. FYI - the request that comes to the target phone is …. “ MSpy would like to access your iCloud account”. That went over great with my wife when she got that !!! I contacted MSpy about this, they said there program will send out the request when it looses connection to the phone. When the phone is powered off or looses data connection/ service. This is my experience with the I-phone 13 I can’t say what happens with other versions of the I-phone. Don’t waist your money if you have a I-phone 13. MSpy would not refund my money..Version: 3.2.4
✓ TerribleThis does not work as advertised at all. Customer service isn’t helpful. This is a total scam..Version: 3.3.3
✓ Waste of money don’t give credit card infoIt don’t work it’s a scam, takes your money every months $50usd and can’t unsubscribe and app never worked.Version: 3.3.2
✓ This is a scam.I paid for this app but does not do what it says it does. Now I am trying to get my money back but customer services just send me random emails avoiding my complaints, they will also make it difficult to stop the monthly payment which I haven’t been able to sort it yet with this people. AVOID.Version: 3.3.4
✓ Program is Useless for Apple ProductsWe just purchased a subscription for this yesterday just to find out that all the functionality that it advertises does not work for IPhones. All you will get out of this is the same as what find my iPhone does. Do not waste your money, you will not be able to see what your loved one is doing on social media, text, etc…. Absolute total waste of money for the subscription, and they absolutely refuse to refund the subscription after requesting with an hour of buying and downloading. Save your Money!!!.Version: 3.3.1
✓ STAY AWAY FROM THIS! The absolute worst.Do not purchase this software! It is an absolute scam. I paid upfront - it was so shady that my bank initially put a block on it because it appeared as a scam on their file! I went against my better judgement and downloaded it, only for it to not work. Then they told me I had to download a third party app - this involved giving them full remote access to everything on my computer. Again, against my better judgement, I allowed it... And it still didn't work! I have since complained and they have refused to refund my money telling me that it is my fault for not reading the small print because not all devices are compatible. Honestly, absolute charlatans. Save your money; there are better free parents controls on the market..Version: 3.2.4
✓ This is a bad choiceIt sucks.Version: 3.3.0
✓ Do not buy - need desktop/laptop to use, awful costumer supportThis product has been a very disappointing purchase and, even more disappointing has been customer service’s response. I purchased a full year subscription after reading reviews only to find out later that the program requires access from a desktop or laptop to access all features (including messaging apps). The program, unlike many others, does not allow for a trial period before full purchase. I requested a refund from costumer service within 24 hours of purchase and my requests for refund have been repeatedly ignored and skirted with information and offers of tangential relevance. This product and its costumer service are equally frustrating and disappointing..Version: 3.2.4
✓ Dont down load this appApp worked for a week now the data is about two days behind, not what I paid for.Version: 3.3.0
✓ Mspy are complete con artists.Do not waste your money with them if you are an iOS user. They what they claim and what you get is absolutely false. They drag their feet on refunds and I have yet to receive the money they took from me..Version: 3.3.10
✓ Don’t do it. Total waste of money.Trying to protect my child after finding a child grooming incident and this app seems the best option. Advertised as AUD charged double in US. Cannot get the app to work properly at all and when I contacted them within 24 hours for cancellation and a refund their response was for me to keep trying the app. Beyond a joke.Version: 3.3.2
✓ Please issue the refundI clicked on the three day trial and it charged me for the whole year. I didn’t even get to try the app properly. Why would you play such dodgy tricks??.Version: 3.0.3
✓ Shocking appTerrible app doesn’t work with Apple products and paid for a full year. Clearly says on the website works perfectly. I can only see the location and can’t looking into what apps are been used and messages that have been sent. WASTE OF MONEY STAY AWAY!.Version: 3.2.8
✓ Scam companyThis company is such a scam, have you ever heard of a company that has such extraordinary tech requirements to use their product and yet offers no free 1 day trial or refunds? They bury their return policy behind tiny tiny fine print links (4 of them in total) way under their submit payment button. I’m pretty sure that isn’t even legal, at least as far as contracts go, anything below the signature is not binding. I’m convinced a lot of these positive reviews are fake. iPhone must be jail broken to use AND you need Apple ID & password which isn’t realistic for most of the things you’d be downloading this product for..Version: 3.0.3
✓ Totally ripped offI paid for the subscription to find my wife’s phone she lost while hiking the app repeatedly ask me to pay a subscription I followed the instructions online & through app but repeatedly got nowhere don’t waist your time on this app i want a full refund if possible if not i will launch a investigation through my bank moneys obtained through fraudulent & misleading information to provide a service that is unacceptable.Version: 3.2.4
✓ Disgruntled customerI payed for this app to monitor my children phone activities but all it does is to show their locations. I didn’t need to pay over $ 80 just to know their phone location. In fact their phones remain in the house so I don’t need an app to remind that the phones are in the house😠. There so many free apps that can do that. Very disappointed. I also discovered that they put you on automatic billing without your knowledge and when you ask for refund they refuse to refund. Anyone planning to use this app be warned it’s waste of your hard earned money..Version: 3.2.4
✓ Rubbish app total scamTotal con. My son found this tracker on his phone within a day as it was draining the battery despite being reassured that it would not be hidden.I was refused a refund by this company despite this being missold to me. Company would not provide a refund for an app that did not work as they said it would. This is a total scam. DO NOT BUY.Version: 3.2.4
✓ Awful - AVOIDDownloaded to use for my sons phone - unable to get a free trial as you usually are able to do with these types of apps. Then tried to cancel as I decided I no longer wanted the app ABSOLUTELY IMPOSSIBLE to do it on their website or app..Version: 3.2.4
✓ SCAMThis app and myspy is a complete Scam. This shows you absolutely nothing don’t waste your money and no refund. Waste of money and time. Absolutely no support or help. Garbage.Version: 3.3.10
✓ Not much support and cannot see messages on the tracked phoneCustomer service is very poor. Has been redirected to some other email address. Features not as advertised. You can only track locations and see contacts and nothing more on the tracked phone. It is a rip off for these functions, I think!.Version: 3.2.3
✓ HorribleWorst app ever, worst customer services ever, they refused to give back my 92$ and I called them about it and spoke to at least 3 DIFFERENT associates and each one of them hung up on me, they would say “okay I’ll go check right now” then hang up. Horrible horrible customer service with rude people aswell. A SCAM.Version: 3.0.7
✓ Invasion of privacyThis kind of app should not be allowed. My husband tried to put this on my phone without me noticing (tried to hide it in apps). He has all the codes to my phone and my passwords and even has me on find friends but still found the need to get this app. This has now tipped me over the edge. When I spotted the app he tried to say there is a panic button so if I needed him I could push it. Kind of think if I was in trouble I would ring him. Not search an app, that was hidden, to press a button that I didn’t know was there. What a load of rubbish..Version: 3.2.4
✓ Appallingly bad customer serviceThis app never worked from the get go. Despite repeated attempts to get customer support there was no reply. Unfortunately my subscription was renewed through a third party at triple the amount originally paid for and despite having cancelled subscription through Apple. When I contacted them I was pretty much met with “to bad for you” reply. If you google their reviews you will find they are terrible. This is not an app I would recommend at all..Version: 3.3.9
✓ HorribleAbsolutely horrible they’ve charged me 100$ twice for nothing.Version: 3.2.7
✓ DO NOTDo not i repeat do not use this app and expect to be able to track anyone. First of all it costs $9.99 for a monthly subscription and then somehow they conned me into paying $30 to be able to get gps locations and call logs. After the fact the app completely stopped working it just says my subscription is expired (no i just paid) and continues to say “you restored your subscription succesfully” but continues to not work. I emailed called and have gotten no help im about to call my bank and tell them to reimburse me for the charge and have them deal with this HORRIBLE company. Not only is all that bs but i also used 2 other apps in case 1 didnt suffice, wheres my phone app and life360. Both of which were $5 tops together and show me all the same things. Forget this app i really want this company to suffer for making me stress over something so avoidable. $30 is alot to me right now so thanks for stealing my xmas money you douche bags.Version: 1.0.5
✓ Requested Subscription to be cancelled 3 timesI have attempted to cancel my subscription with Mlite Support since November 2022 and I have been recharged in January 2023 despite following their requests. There are no options to easily cancel this subscription. Avoid this App..Version: 3.2.6
✓ Charged almost $200 from my credit cardApp doesn’t work even after they charge you the money. I got a 3day free trial but they still charged me from my credit card even though i cancel the subscription after 10 mins I downloaded the app..Version: 2.4.6.
✓ DisappointedWe signed up thinking we would be able to monitor the activity of a wayward teen. The app did not do as was initially advertised (advertising changed) asked for a refund and was referred to their “non-refund policy”. To that end we have not received a refund and have given up. Ensure you are aware of what you are paying for. It’s not easy to throw away $100 bills..Version: 3.2.4
✓ Not worth the money!This app has been nothing but frustrating. Every attempt I make to open the app, it does not get past the loading sign. It will never completely load. The app has been closing out every time I try to open it. On top of that, due to all these reasons I have been trying to get a refund of my money because I emailed the app stating I wanted to cancel my membership due to these issues and it has been over a month and the customer support system has been disgraceful. I continue to get bounced around to different support staff, but this is after days of waiting without a reply from anyone. I am beyond fed up with the app and am still battling trying to get a refund after over a month since I emailed about canceling..Version: 3.0.2
✓ Questionable billing practices and functionalityPurchased this subscription last year for monitoring my teenage son. The functionality isn’t the best so stopped using it for another better solution soon afterwards. I had forgotten about it, did not use it for the vast majority of the previous term, received no billing reminder that the annual renewal was coming up, and was charged $264. I contacted them the very same day to cancel and request a refund but was denied. Instead of doing right by the customer they decided to state policy and keep the money for a service that won’t be used. Find another solution to use..Version: 3.3.9
✓ Total scamSwear to God, whatever you do, don’t pay for this app. It’s a total scam. Thank God i only paid for a month to trial it first. Doesn’t do any of the things it promises, has no customer service options and is a genuine rip-off. Avoid at all costs.Version: 3.3.1
✓ AwfulI downloaded this app and it is NOTHING like the demo- doesn’t even work. Contacted the developers via email, no response, contacted them again no response. Messaged via Instagram which they also ignored - yet post on Instagram! Paid for a 3 month membership - absolute waste of money. If I could give it a minus rating I would..Version: 3.2.4
✓ Never worked, support non-existentAfter many hurdles, roadblocks, passwords for this, that and the other, I seemed to have this installed on my son’s phone. It never worked, always got an error message and instructions to try again later when attempting to contact support. But they were on their A game when it came time to automatically renew the subscription. I tried to retrieve info one last time before cancelling the renewal, and lo and behold, it says the phone does not have a subscription. What would I be paying to renew if there is no subscription? If there is actually anyone working for most, I would like a refund. Thank goodness, after a lot of trouble, and back and forth s to my email account, I got the auto renewal cancelled. Not worth one red cent of anyone’s money..Version: 3.2.4
✓ Con artistsThey say you can view everything then when you can’t make it work it’s almost impossible to get help Then they want to charge you more for EVERYTHING including help!! Feel totally ripped off TBH.Version: 3.3.7
✓ SCAMGave one star because it wouldn't issue a comment without one. The app doesn’t work as advertised and they will NOT issue a refund. Don’t waste your money..Version: 3.3.3
✓ Don’t download this (virus or bug)I don’t know what I’ve done or how the hell it happened I’ve got notifications popping up to download this app every hour without a doubt on my calendar saying make sure your family is safe with the link to this app on the App Store there’s no way to delete them and it’s annoying really repetitive and won’t disappear the notification unless you swipe up on it who ever would be even dumb enough to pay this app to use for your family shame on you when you can use find my iPhone for nothing and have more privacy than some strangers watching your location god bless the people who use this app it need to be removed from human race and the creator deserves to be burned slowly and die a very painful death.Version: 3.1.2
✓ Impossible to installThe QRCode does not work I want my money back !!!.Version: 3.2.9
✓ Not at all user friendlyDoesn’t track mobile usage like it says it does in the advertising.Version: 3.3.0
✓ Be carefulOnce you pay, you won’t be able to get your money back, not even within an hour! I main reason is the app won’t do what is advertised and the developer knows this. There answer is you need to buy more functionality and pay for premium. They are very good at marketing and you’ll be bombarded with emails trying to sell extra futures. At the end it’s very simple of the developer believes in this product they should give a period to cancel and get the money back. It is advertised as cancel anytime but what they don’t tell you is that you won’t get your money back if you cancel. Last the old gimmick of them responding, please right us to solve your issue is just another way of trying show the public that they care, while in reality no refund will be issued and the app won’t do as advertised ( in my case I’m supposed to download the app on my daughter phone in order for it to tell me where she is!!!).Version: 3.3.7
🙂 MSpy: Find my Friends Phone Positive Reviews
MSpy: Find my Friends Phone works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact MSpy: Find my Friends Phone.
⛔ MSpy: Find my Friends Phone Problems
