QuickBooks Time Kiosk Negative Reviews

QuickBooks Time Kiosk App Complaints & User Negative Comments 2024

QuickBooks Time Kiosk app received 18 complaints, negative comments and reviews by users. Have you ever had a bad experience using QuickBooks Time Kiosk? Can you share your negative thoughts about quickbooks time kiosk?

QuickBooks Time Kiosk for Negative User Reviews

✓ Broken App Broken Customer support!White screen since April 29, 2021! Tried all the tricks to fix on our end and still a white screen! It has now been a whole week and Customer support has no solution! Starting to wonder if Intuit employees even use their own products!.🤔7448Version: 2.1.1

✓ Customer support is nonexistentGood luck getting someone on the phone or via chat. Not even some call center in India or something. Nope, you just have to wait for over an hour or not get support at all. Meanwhile their automated system says they thrive to answer within 90 seconds! What a joke! The system needs a lot of improvements all around. Before, I could email their tech support @ prosupport but the last time I sent an email on October 6th, I got a reply saying that they don’t monitor that account and to resort to the chat option on the website. Way to go back in service rather than helping your customers! If you’re a prospective customer though, they’ll be in touch until you sign up. Typical sales tactic. Sadly, we tried about 4 other systems before deciding to go with them and this was the best one of those options, which says a lot about the others. We pay over $6,000 annually for service too! Needless to say, if a better system comes along, we’ll be making the switch..GT GlobeVersion: 1.7.1

✓ Doesn’t work on iPadAfter the first clock in, every subsequent clock in times out. We have to use the website version of the kiosk. Customer service seems disinterested in fixing the issue..SeantdphVersion: 1.4.4

✓ Doesn't workWon't let me get past onboarding.PietorVersion: 1.4.4

✓ IPad loses AuthorizationThis app need fixing...currently unusable and is actually taking more work and time to use than before. Continually says that the iPad is not authorized and when putting in a new code from the “setup kiosk” option in TSheets it doesn’t recognize it. Always have to uninstall, then reinstall app, then setup again in TSheets, only to have it work for one cycle before employees takes breaks. After clocking out of the break and back into the shift the app goes blank and needs to be authorized again which means going back through the process above with the same poor results. At this point there is no reason to use this app or TSheets. Time tracking made simple is in fact a catastrophic and stressful fail. If this is due to user error or if there is a fix please make it known..MikeyTom...Version: 1.5.1

✓ Continuously deletes the verification codeI am having to continuously to enter a new verification code which is not very productive for our staff as they can not clock in. Please fix and I will give a better rating.Schocked824Version: 1.4.4

✓ Was good, now won't openFor the last couple of weeks we have been using the kiosk and it worked great but since Thursday afternoon (4/29/21) it has refused to open just showing a white screen even after deleting and redownloading the app multiple times. I would love to update this review with a better score if This could get fixed. We need reliability for our team to get to their jobs more than we need a lot of the features available. We want to stick to quickbooks but can't even find any support for help resolving this problem..ZimichanVersion: 2.1.1

✓ Don't work on iPad 9.3 versionDon't work on iPad 9.3 version :( It's about 3 weeks I can't use it. Very disappointed!.GolychVersion: 2.1.1

✓ App was great now it doesn't workStopped working on iPad after update. PLEASE FIX APP!!! Support is non existent and doesn't really help. If I can give 0 stars I would..Super eightVersion: 2.1.1

✓ Slower than molassesPin entry slow as New accounts unsecured Slow.InhgchfxhtxtxthVersion: 2.0.1

✓ Usually good, prone to issuesReally simple and straightforward, love that it integrates so well with QuickBooks. It can be buggy, for example currently it won’t display employees’ total hours for the day or week, always shows 0. Waiting for an update to fix this. 🤞🏻 We’ve always wished it would show more timesheet detail in the submit screen, so employees could see the shift detail rather than just a daily total..TeenytupVersion: 2.3.0

✓ Broken AppApp broke, can’t use. Please fix..JdgekgfgrorVersion: 1.7.1

✓ BuggyApp freezes sometimes. Screen gets crazy and sometimes stop responding.EdgardaraicaVersion: 1.7.1

✓ The worst app I have the misfortune of using every dayIf I could give this app 0 stars I would. It crashes on a daily basis, and I have to close the app and reopen it. Now it says my device is not connected to the internet, which is not the case. I have had nothing but trouble with this app since my company started using it, and I am actually going to go over to staples and buy an analog time clock, because I know that I can’t possibly spend more time manually summing time cards every week than I spend screwing around with this app..-n-r-1-5Version: 2.1.1

✓ Vice PresidentApp has been broken for months yet I'm still getting billed by quick books time. App worked great when it was run by tsheets but after they were bought by quick books the support and quality have become the worst I've ever experienced. Would recommend using anything other than this app to track employee time..Miked38782187Version: 2.1.1

✓ Won’t openThis latest update won’t even open. Says Kiosk not installed.LBDyckVersion: 1.4.4

✓ November update broke the appWe use TSheets Kiosk on iPads across our entire company (9 locations). The November update of this app caused it to stop working on all 25 kiosks. We’ve had no timesheets company-wide for 3 business days now. We reported it twice. The first time they told us to reinstall the app on each device, which was a huge waste of time. Still no fix. PLEASE FIX THE BROKEN UPDATE ASAP..Best Co.Version: 1.6.2

✓ No SupportNovember update happened and app no longer working. Lack of support and resolution affecting our business. No sense of urgency demonstrated..Wonder when this will workVersion: 1.6.2

QuickBooks Time Kiosk works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact QuickBooks Time Kiosk.