Stats: For Model S/X/3/Y Negative Reviews

Stats: For Model S/X/3/Y App Complaints & User Negative Comments 2024

Stats: For Model S/X/3/Y app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using Stats: For Model S/X/3/Y? Can you share your negative thoughts about stats: for model s/x/3/y?

Stats: For Model S/X/3/Y for Negative User Reviews

✓ Beware about subscriptionIf you initiate a trial and cancel and delete the app, you cannot do another trial period. You log in, it gives subscription options and associated trial periods, but it doesn’t start the trial that you select. It immediately charges for a subscription. That’s not the reason for the one star review. Customer service doesn’t help you with the no refunds. No satisfaction guaranteed. I decided to delete the app 2 days after “starting the trial” and found out I was charged for the year. Stats customer service defers to apple. Apple defers to stats app. We have to make sure apps with subscription models have exceptional customer service. This one is pretty useless. Update: I emailed and explained the situation to the developer and why this happened. I’m not trying to freeload. Genuinely wanted to see it head to head against another app. Instead of a resolution, they respond to this review implying I’m trying to avoid paying for the app by reusing 1 week free trial. It’s even more obnoxious than I initially thought. Legit apps don’t have to blame unsatisfied customers. Complete trash..Penicillin1982Version: 5.7.17

✓ Doesn’t work for meSeems to work for a lot of people but most of the presentations just completely confuse me as the information doesn’t seem to update to any pattern. First page is good but thereafter I’m just confused and the in depth videos don’t help as the graphical presentations seem to have changed for the worse (much!) Tried it for a while when I first got my Tesla, then gave up in frustration. Thought I’d give it another go but same result..A319CJVersion: 5.1.9

✓ Developer finally sold outCharges an arm and a leg for the app and now wants us to pay for in-app purchases for a single graph? It’s a no from me dawg.FrostyFireVersion: 5.4.17

✓ Waste of MoneyApp is exceptionally bad. Everything from executing schedule tasks like auto charging or heating car, to what a lot of people overlook with this app is the calculations. For example, if you look at cost savings the dev is using the estimated miles of the Tesla AND the estimated miles of the ICE. Makes no sense with ICE Cars average miles per gallon is VERY right on. So my previous car a Camaro V8 got 16 miles per gallon. So if I drive 32 miles it costs in NY like $6.50. These are not estimates these are concrete numbers. If I do the same mileage in the Tesla it should cost exactly what it cost to charge it back to what I set as a full charge. Instead he uses estimates. So if it costs $1 to recharge he is saying it costs like $2 dollars so the cost saving are totally wrong. As far as the other graphs they are pointless. Even the software version everyone is on. Who cares. After your first couple of software upgrades most of them are not that exciting. I mean they are great but nothing you need to check an app for constantly. The app that comes with the Tesla lacks one thing, scheduling. This app does it but it is spotty. Sometimes works sometimes doesn’t. DO NOT BUY APP TOTAL WASTE OF MONEY. OFFERS ABSOLUTELY NOTHING MORE THAN BASE APP..ScriptsureVersion: 4.3.4

✓ Generally many bugsUpdate: the app keeps waking the car every hour. Can’t distinguish between AC and DC charges. Not worth the money. I’d you have some knowledge in coding, highly suggest teslamate. It’s free and way more reliable and customizable! The app works as expected and give a lot of insights to the car. However, there are some issues. In the charging history, I found multiple ghost charging sessions, ie I didn’t charge but there is one. I only got the car since the end of December and it happened twice. Secondly, I don’t know if there is a setting to turn on or not, but my charging curve only updated for two charging sessions. I charged more than ten times since I got the app, but there are only two charging curves reported. Thirdly, my iOS gadget does not seem to update regularly. I even opened the app but the data on the gadget stays at 86% charge while my car has only 50%..Wu0426Version: 5.5.11

✓ Pay to add features?The app works fine. But it is a bit rich to add a (from a user perspective) simple feature and then ask for more money when we’ve already forked out $80. If this is going to be how customers are treated, I think I’ll move on :(.KiwikloggVersion: 5.4.18

✓ ShortcutsShortcuts are really lacking. Instead of fronting possible actions to the Shortcuts app directly so you can build complex shortcuts logic, this app will let you create full fledged Shortcuts. This makes it very cumbersome. In other words: we need Shortcuts *actions* available through the Shortcuts app, not full fledged Shortcuts for every single actions (like turn on climate).Gabo.bVersion: 5.5.15

✓ CrashesI used to like it, but now it crashes after about ten seconds..Slarty BlartfastVersion: 5.7.2

✓ App wakes car approx every 30 minsApp should allow you to open the app without waking the car from sleep. Otherwise, every time you open the app, it wakes the car. There is also no documentation that I can find on how the app attempts to allow the car to sleep and since it wakes the car every time the app opens, I can’t verify when/if the car is sleeping with the app. Update: I did some checking today and found the app ping’s the car approximately every 30 mins. This has a significantly negative impact on how much time my car sleeps (or doesn’t as the case may be). With the app, my car only spends 30 to 40% of the day sleeping. Without it, it’s usually more than 70%. This is because every time the app wakes the car, it takes about 15 mins for it to go back to sleep. The developer needs to take a different approach and needs to be honest about this impact. Regular data api calls constantly wake the car. The developer also needs to stop saying the app itself gives objective proof that it doesn’t affect phantom drain. Exactly how is that possible? If the app is running, then it’s impacting awake/sleep time so the very act of monitoring, is impacting sleep time phantom drain so it is objectively false to say the app itself proves the app does not impact phantom drain..ClimbbikeVersion: 4.3.4

✓ App needs too much accessI have loved the APP for two years. Now to use you have to provide access to the app to turn the car on and even add and DELETE drivers ! It is too risky. TeslaFi it is.TheBigElkVersion: 6.0

✓ CrashesDoesn’t work and crashes at random intervals. We need these features in the official app.Exess1Version: 5.8.5

✓ IAP inaccurate, half baked, contributes to phantom drainI’ve had this app for years and have conversed with the dev on issues I have seen over that time via support and Twitter. The IAP is completely inaccurate in comparing battery degradation for my Model S 85D and he couldn’t understand why that was a problem, explained the dataset was small, neural nets are smart and how it’s such a great deal even though it is completely inaccurate. So he blocked me on Twitter instead of taking the time to realize this feature provides no value as designed. Nice. Anyway, I’d go for another option with a subscription instead so at least you could cancel when it doesn’t work as expected. Also when I bought it I think it was $5, $50 is absolutely nuts and not worth it especially with the changes Tesla has made in their app and the overall inaccurate measurements and half baked features and 1995 UI. Uninstalled it recently and my phantom drain issues have magically gone away so I also suspect this app was the culprit..MhoepfinVersion: 5.4.24

✓ Very dissapointingI had seen quite a lot of good reviews about this app, and the developer is very proactive in getting back with queries/support, but despite getting the settings right, it seems to constantly not pick up latest data (I.e. charges) or at least do it so inconsistently that you don’t trust it. I’ve also found that the notifications don’t work either. Sadly, I regret buying this app..Tom TNT JRVersion: 4.9.9

✓ New version crashingJust updated latest version. Keep crashing.EszaiVersion: 5.6.9

✓ App loses historical data- dont’t buy!Unfortunately the app keeps losing data and the developer has no idea how to fix it. Don’t buy this app! The developer does not respond to any support request and just points to his FAQs. Every 4 weeks or so the data is lost and you can’t recover it despite the “fix “ that is given by the developer in the FAQs..HluderVersion: 4.3.4

✓ Absurd Pricing$150 for a lifetime unlock is obscene - as is the annual and monthly pricing. How do you not get that ten thousand customers at $50 is better than 10 at $150?? “More unique features” does not justify this kind of pricing. I can point to hundreds of apps that are niche market and have seemingly endless features. Most are under $20. Plus, the wording of the shortcuts functions is bizarre..Mad MalletVersion: 5.7.21

✓ The app is crash happy.Using a iPhone 12pro max. This app continuously crashes when trying to make adjustments to smart charging schedule. No way I’d pay any money for this, let alone $200NZD!.Flyryds2kVersion: 5.8

✓ Doesn't workI purchased for 2 months, none of the smart functions work on the apple watch. uts slow to update even when both tesla and stat app is open. this app is useless..PlougdVersion: 5.8.3

✓ App Not WorkingAfter downloading the app it brought me to the paywall where I chose to subscribe monthly. Instead of taking me into the app, it gives me an error message that there was a “backend error”. When I check my subscription it shows I am subscribed but I can’t use the app. Reinstalling and restarting my phone hasn’t helped..CQRyhmesVersion: 5.7.11

✓ Tendon trunk openingNeat app, but it has been opening my truck randomly. I’d wake up in the morning and my trunk is open. I have a camera system and can confirm it’s random. Contacted Tesla service and they confirmed it was a third party app controlling it and STATS it’s the only app I have. Came back to lower the star rating. After deleting the app from my phone it still turns on my climate at the intervals I had set earlier. This is huge bug. Gonna have to wipe my phone to get it completely off. EDIT: No the app was not open, I did not say “hey siri, open the trunk” I was nowhere near my phone when this happened. I was in bed while my phone on the table. Nobody else opened the trunk. And I contacted the Tesla team about the incident and they said a 3rd party app opened the truck. I only had the STATS app. Not to mention it’s still controlling my heating and charging after I deleted the app. No, I do not have any schedule set up on the Tesla app, and I do not have any other app that would do that..Jj. jakeVersion: 5.7.11

✓ App asks for too much accessThe app was amazing, but is now asking for too much access to use it. It doesn’t require all this access to function, but developer has blocked the use of the app unless you give him full access to all your data., this includes the data that has nothing to do with your car and the functionality of the app.KevinPowwwerVersion: 6.1

✓ No try out periodExpensive, but you don't know what you are paying for, there's no try out period..KesherVersion: 5.7.6

✓ Unreliable and very expensiveI’ve been using the app for a few months now. In that time I’ve noticed a few errors, such as mileage showing up on the app days after the car was last driven. Speaking to the developer he claims there’s nothing he can do to sort it even though the problem is reproducible. I made sure I had the settings exactly as he showed me but it was still showing driving miles on days when I’d never used the car. If you ask for support he responds quickly and blames you! Five days ago it decided to lose all the accumulated data it had. That’s enough problems now and I’ve deleted it as I just can’t trust any of the data it provides. Shame because if it worked it would be very useful. For £20 I expected it to be more reliable..BokatVersion: 4.3

✓ Extrêmement cherL’abonnement est extrêmement dispendieux!! Avant on pouvait juste payer une fois pour utiliser l’app, achat unique!!!.TitoylavoieVersion: 5.8.6

✓ Misses most of my charging sessions.I have contacted the developer multiple times before leaving this review to be as fair as possible. The have been polite and tried to help. The app is in the expensive range and ad such should work flawlessly. I paid $30 AUD for it. The app will only record about a third of my charging sessions. I have tried all the things the developer has suggested: 1) Plug in and remove the wand in one smooth action with no wiggling. 2) Unplug the wand within 6 hours after charging is complete. This is a restrictive action that should be worked around by the developer. In any case I have changed my behaviour to suit the developer and charge in the evening and unplugging before bedtime. 3) Use proximity unlocking, I do this anyway. 4) Try using the stats app to unlock the car. What an inconvenience. I tried this but it is still hit and miss. 5) The app settings are correct, location always and background refresh. Being a developer myself I know I am not the problem. The developer has said only a small percentage of people experience this but for $30, this needs to be looked into and fixed being one of the main reasons I bought the app..Smith70Version: 4.3.4

✓ No longer worksWorked great for 2 years but will no longer work on my iPhone 7..DrkellarVersion: 5.4.22

✓ Not happyInitially this app did all I wanted, but after a month or so, it failed to consistently track costs. The developer failed to assist in resolving the issue which is still a problem after two months. A considerable amount of money to pay for an app that fails to work as described or as expected..SomberSpyVersion: 5.4.21

✓ BEWARE BEFORE YOU WASTE £20This app seemed so promising. I downloaded it to find that a bulk of core features simply dont work unless you maintain free space in your icloud and keep it never full. For those of you who do not pay for icloud BE WARNED! Features like how much energy you have used, phantom drain, battery health etc are all DEPENDANT on you having space in a linked icloud account. I tried emailing support - they did not answer my questions at all except to tell me that i need at least a small amount of icloud space free for most of the app to work. When i replied asking further questions they just didnt reply. The app support guys name is Ramin..RizS9Version: 4.3.4

✓ Poorly cobbled together collection of functionalityThe UI and UX are very poor for an $80 app. Looks like it was put together by a very inexperienced programmer. No UI or UX standards followed, so random, confusing collection of UI elements presented. Very disappointing..IMax2Version: 5.3.5

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