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Photoleap: AI Art Photo Editor App Complaints & User Negative Comments 2024
Photoleap: AI Art Photo Editor app received 122 complaints, negative comments and reviews by users. Have you ever had a bad experience using Photoleap: AI Art Photo Editor? Can you share your negative thoughts about photoleap: ai art photo editor?
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Photoleap: AI Art Photo Editor for Negative User Reviews
✓ No save option for animations projectsGreat app great features BUT major flaw. You cannot save the animations you spent ages making. It only saves the still images effects as projects not animations. Any animation work is lost when you leave that particular job for a new one. I’ve contacted customer service twice only to be told directions on how to export, which is quite obvious and not the question I was asking. I could not get a straight-forward answer … can you save animations as projects yes or no?.Version: 2.40
✓ I got as far as needing to pay for a subscriptionAnd then deleted the app as I don’t like the subscription model..Version: 1.4.3
✓ ScammerI did the free trial and I cancelled before it expired and yet they still charged me. I’ve put in refund requests with Apple twice and I was denied both times. DO NOT GIVE CARD INFO..Version: 2.56.2
✓ Keep it up- UPDATEFree features make this app great ! , I bought premium because this app is just getting to good . If less Restrictions to Ai description occur , I have no doubt that everyone will be taking about this app . This remind me of Chat GD P . Please don’t follow in their foot steps by adding more restrictions. That’s why I canceled with them . The new update features are real neat , but the addition of restrictions I don’t like . You took something that was already beyond great and made it just good . Less restrictions on descriptions to images please . would pay ridiculous money for a no restrictions . Name the premium , name the price , take my money . 3 stars until then Waiting on that update, there’s a new interactive AI that’s let’s you customize and share your AI , so it might have potential to be 10x better then this app because it has zero restrictions. I hope devs learn from this New AI coming out and remove some restrictions on this app to compete thanks again Devs for the hard work ! Even Sora looks restriction-less. The new updates have been wack, more restrictions . That’s why people download the modules rather then pay for a premium..Version: 2.68
✓ BIG CHEATI’ve had this app for years. I used it all the time to slightly edit my pictures when the iPhone photo editing wasn’t very advanced. The app has recently stopped working and I had to delete it and install it again. Guess what?! I had no idea that deleting it would have deleted a perfectly working app with a nice interface with this new confusing interface and most of its features being locked and unusable!!! I would be happy to pay a reasonable price for this considering I have been using it for free for so long but the price is absolutely outrageous! I can’t believe I was forced to delete and reinstall and I get the nice surprise that I can’t use if for free anymore... None of this is too bad though cos unless you want to scatter stylised hearts all over your pictures, you can do most of the editing directly on your iPhone photo app. No need to pay this ridiculous money for a coupe of needless features. It’s a shame because instead of being used by professional photographers who want to slightly tweak beautiful photos, it will now be used by teens with disposable money. I guess it does reflect the look of the interface, it used to look professional now it’s just random 👎🏽 not cool! Bottom line is, the app used to be great, it’s now changed to not so great and the definitely not worth the money! I will sadly uninstall after 5+ years and look elsewhere..Version: 2.2.7
✓ It's a good appDear lighttricks, i think you have a great app but there are two HUGE problems that have made it unusable for me. 1) you STILL can not duplicate a project. unless maybe i am missing something? i'd love to know your reasoning behind this. it seems ridiculous for a photo editing app. is it to encourage us creatively? lol. so basically it is impossible to have two alternates of the same project unless you literally build both projects from scratch. please help me understand why. 2) there is an ad/suggestion for videoleap in photoleap now. i have videoleap. i love videoleap. i would love to not have an ad/suggestion to import my photo that i'm working into videoleap. i can do that myself. honestly i wouldn't mind it that much if it was at the end of the list, or even halfway. but as the very first item in my list of tools... it's infuriating. if there's some way to get rid of it for people that already have and use videoleap, PLEASE DO. I miss using this app but my 1st issue makes it impossible to use it for real work on the go, and my 2nd issue just annoys the crud out of me, which is not how i like to feel when i'm editing. if anyone from lighttricks took the time to read this, thank you. i hope you can pass on my critique to someone who is willing to listen. you've created something great, and it's a bummer for tbe rest of your team that your dedicated users are needlessly frustrated..Version: 2.2.36
✓ Was great until asked to buy againLoved the app. I’ve used it for a couple of years. People like me who bought it when it was getting on its feet are the backbone of the app. Now I’m being asked to subscribe in order to use new updates and some features that I have always used aren’t available unless I subscribe or pay a one time fee. I feel I was duped and tricked. How can you sell someone an app , the paid full version, and turn around a couple years later and ask them to pay more money (actually an absurd amount for what other apps are now offering for free). This is the first review I’ve ever wrote because I generally don’t rock the boat, but this is completely unfair. Shame on you for taking my money so the app could grow and then take away what I paid for to start with and ask for more money for the initial features and future features. I’m sure I’ll get a response of “we’re sorry you feel this way.” When the response should be “Thank you for buying our app and your account is now open for you to enjoy all our features because if it weren’t for people like you who backed us when we were small , we would have never gotten off the ground.”.Version: 1.3.4
✓ Just got the app and I can’t even exploreI downloaded this app just minutes ago to see what the rave was and started playing with one of the AI filters. The second picture I tried to edit it wouldn’t allow me to see the filter I clicked on. Instead, a message popped up saying “Even AI artists have limits. I’m too busy for new commissions, so I’m giving priority to to Pro users” then gives me the option to either subscribe or not now…. Great way to advertise to new people. I can’t even explore and play with the app to see what it’s about without having to pay a ton of money just to test it out and see what the options are. Not to mention all the comments about how people have had this app for years and now all of a sudden they’re being asked for even more money than what they have paid and can’t use things they have used this entire time. Seems like a rip off to me. Deleting the app off my phone asap..Version: 2.34
✓ Update ruined itThe users that paid for tools of reshape or reform now are obligated to pay again ? C’mon we’ve supported you from the beginning now what the hell ????.Version: 2.0.1
✓ Membership plans don't workI bought month by month and they charged me for the entire year, they don't respond messages, you have to force the application a lot to get better results.Version: 2.60.1
✓ Takes your money without askingI downloaded this app 7 days ago, and never started trial, logged in or used it, since I downloaded it by accident. 7 days after, I have a 65aud charge, which doesn't appear in my apple account, because I never logged in. I cannot cancel through apple because the account doesn't exist, I cannot cancel through their website because I don't have an account either. Their email say I should cancel with my account, which doesn't exist because I never created one. Think twice before you download it. It automatically charges you without even asking..Version: 2.46
✓ Stung by surpriseWhen I signed up for the trial, you gave me the impression that I’d be paying a small amount per month with the capacity to cancel at any stage. Today my first payment came out and I was charged for an entire year. I specifically had conversations with friends about the fact that I could pay less than $6 per month and cancel at any time as I was reading the information signing up for the trial. If this isn’t the case, I feel the sign up process may be worded intentionally in a way to confuse people into paying for more than they expected. I hadn’t budgeted for this. Please issue a full refund for the 11 months I wasn’t expecting to pay for. If you can’t, please cancel my subscription and issue a full refund. I will take complaints further if required..Version: 2.60.1
✓ Used to be good, now it is a shell of its former self.OK, hear me out. I used to love using this app. I’d use it for editing my Minecraft Skins, for making questionably sized eyeballs on people, and for generally messing around. I had the Creative pack. But recently, Enlight began “rebranding” their apps. Pixaloop became whatever it is now, and it’s most basic feature became locked behind a paywall. Guess what? I deleted it. I deleted the other one, and now I just have the video editor and this. Actually, I deleted this ever since I found out you have to MAKE AN ACCOUNT for basic things. This is terrible. I am not making an account because for all I know after reading other reviews it makes you pay $50 every week for basic features. Please, restore this app to the glory it once had. Or let your studio collapse from infinite greed. Signed, A very unhappy consumer..Version: 2.2.20
✓ This app makes me wanna kill myselfThese copes got the audacity to charge $35 a month, who in their right mind is spending $35 on a photo editing app, if you do i should come over to ur house and smack tf outta you til you die, i should go to these gookjaps office and smack tf outta all of the underpaid workers that have their head split in half, I hope this app gets taken down and you all go into bankruptcy and go to jail for grand larceny.Version: 2.55
✓ I’m already not happyI purchased Enlight 2 years ago and while I understand that you have a new product I don’t want to subscribe. I want to be able to do everything I do in Enlight because I PURCHASED IT!! I don’t understand how you must subscribe to something that shouldn’t cost more than a 1 time charge since nothing is updating!!.Version: 1.7.8
✓ Is this necessary?I truly agree with a previous review stating the outrageous cost for this app. Why not add features such as layers into Enlight, and improve on the original app, instead of proudly showing off this new, subscription based editor that demands far too much money for its capabilities? The fact that Enlight is a one time pay app, and one of the best on the App Store, makes you feel it was worth the money for the unlocked features. I just think that it would be a more successful app and better for the buyers to improve on the one, instead of producing others? Again, the costly subscription really isn’t worth it :(.Version: 1.2.5
✓ Needs a free trialI downloaded this app through an instagram add because it looked interesting. This app is subscription to use (which I’m fine with.) But the problem is that there is no free trail.. not even for one photo. Why would anyone purchase an editing app without trying it first. I know the developers read the reviews so this is direct to them. It would be a good idea to let people edit one photo through the app on a free trail. The fact that you have to pay for it straight away without this will lose you business. I won’t pay for a subscription because I don’t even know if I’ll like the app. This needs to be looked into.Version: 2.2.8
✓ It’s not free at allThe f** app makes you download it for free, log in, gets all the information it wants from you, and only then it tells you have to pay to use it..Version: 2.60.1
✓ Don’t waste your timeMoney grabber, deleted.Version: 1.5.2
✓ I got charged, WITHOUT agreeing! SCAM!I downloaded the app and I created an account with my personal email. Then I was asked to start my 7 days trial and after that I would pay £80 a year to use it. I thought it was a waste of money, so I did NOT agree for my 7 days trial and simply deleted the app straight away. After few days I kept receiving emails saying “your 7 days trial has started, log in now on the app!” So I thought “how did my 7 days trial started as I didn’t even agree to it?!” So I wanted to make sure I cancel my trial and downloaded the app again and signed in with the account I created few days before. Turned out that if you “log in” on the app after creating an account, that counts as “agreeing to the subscription”, and once I logged in, there was not where on the app to cancel my 7 days trial or my subscription. I checked my Apple account and I couldn’t find it underneath the “subscriptions” tab. After 7 days I got charged £80 without even using it. I called my bank and got refunded and I asked for new debit card to avoid this app to charge me again in the future, as they charge you through Apple Pay (even without giving them permission). Total SCAM!.Version: 2.63
✓ Very bad customer experienceI’m perplexed by how good the rating is got this org. I had a recent horrendous experience where, it appeared that I was being scammed by this organisation. I had 10 withdrawal transactions of $69 in one day. That money stayed pending out of my account for almost 2 weeks, whilst I argued with them - and spoke to my bank about trying to recover $621. The organisation told me I was not reading my bank statement correctly, and in fact they were refunds?!?! They finally admitted that there was an error on their end, and I was refunded- no apology. Despite all of this, I still had a terrible experience of the app and didn’t get any value ad. Glad to see some people having good experiences however, mine was so frightening financially that I couldn’t in good conscience recommend them..Version: 2.63
✓ Looks amazing but subs model not rightYears ago I paid for the original Enlight app which was brilliant but no longer supported and buggy. Only occasional use. Downloaded this to do a simple collage thinking would be free, but the Photofox watermark is there. I would only use now and then but if the free version can’t do a basic collage then it seems pretty useless and I’m not interested in an open ended subscription or paying £65 for a one time purchase. I get it has powerful features and it looks amazing to play with but if I simply want to save a photo I have to pay far far too much. Shame, the free version seems pointless for the occasional user (and previous Enlight customer!) 5 stars as it looks amazing 1 star for value - 3 stars..Version: 2.2.8
✓ LOVE THE APP BUT…With the most recent update, I can no longer save pngs with clear/transparent backgrounds. Please fix this, this is the main reason why Ive been using the app for years..Version: 2.60.2
✓ Highly suggest not trying the 7 day free trialNot really a huge fan of getting charged 50$ after the app sent me a notification that I specifically clicked yes too, doesn’t send me a notification and then proceeds to charge my card anyways. Talk about a scam.Version: 2.63
✓ Simple changesI feel like there could be some simple changes that would improve my experience with the app. Having the option to line up the text boxes with each other (not just having them lined up in the centre of the image). More basic shapes for the elements or stickers there isn’t even a rectangle to choose from. Lastly I dislike most of the fonts I can never find one that fits just right, there’s always something wrong with them. All of the cursive text options are ugly in my opinion. I have the full version of this app so it would be nice to not have to give it up so soon and have these changes be made..Version: 2.2.14
✓ AI background editor kind of sucksI gave it a perfectly cut out layer of myself, transparent background. Despite being a BACKGROUND editor, it kept messing with my hair and adding extra earlobes? The backgrounds are all nice but it messes with your look for no reason and makes you look worse. Canceled subscription and will be going to a different app..Version: 2.60.2
✓ Was great, now appalling as a business - DELETEThis is a fantastic example of greed. This app was destined to become an Adobe killer, so I paid for it - it was worth it. I also paid for its video editor. But now it is IMPOSSIBLE to know how much you need to pay to actually get the app with its features intact - they are using the classic gaming ‘coins’ hoax on us. You think you have paid for it - but you now just need to pay a bit more - again and again. Simply open up the list of in-app purchases available. You will see a whole bunch of identical purchase items at completely different prices - and some even make it sound like you will get everything - but then you don’t. So then click on the developer’s website to get more information. Nothing at all - NO information for users, just their media press kits. Extremely unfortunate. I’m backing to looking for who I am ready to give my money to for a great photo editor. I’ve got the cash, but not for this business model..Version: 2.2.13
✓ The app advertises AI powered editing for headshots. It doesn’t do it.What the title says. It does a bunch of cool stuff for editing etc. But the main thing that made me pull the trigger was AI headshots. It absolutely sucks at doing that..Version: 2.56.2
✓ Too ConfusingI was very excited to use this new version, as I regularly edit using the Enlight full version app with ease. For example, the tutorials talk codes ES71, tried to layer with no success; it's stays a checkered screen even with effects. Overall I'm just extremely disappointed with having paid for the full version and no matter how many times I try to figure it out, it doesn't click..Version: 1.1.3
✓ Sneaky app that only lets you cancel subscription in app onlyJust be careful with this app, it asks for a subscription fee after x amount of days but after cancelling all subscriptions in my apple account it charged me £40 because you can only cancel this subscription inside the app, which is misleading. Please sort this out. I’ve been offered a refund immediately by contacting the email on the invoice, but this could have easily been prevented. I didn’t recognise the transaction and thought I’d been scammed, caused a lot of unnecessary distress!.Version: 2.53
✓ App didn’t work and then I was charged for itApp didn’t work as claimed the feature I needed wasn’t available in the package I was then billed the amount for a full purchase, have asked for a refund and had zero response..Version: 2.13.1
✓ FraudThis company has taken my money and I have no evidence on my account or email of them doing so but they have taken it from my bank account. I have sent countless emails and and countless reports and not one single reply. This company is online only and will definitely scam you for the money. The app works as it should but the customer service is awful and not safe. Will definitely never be using it again and will continue to send countless emails to them. Very sad.Version: 2.25.1
✓ Good but a bit of attitude.This is a great app. It does everything it claims easily and effectively. But you can’t save without a subscription. The business model being applied here is awful. I’d be happy to pay for this app, but I’m not willing to pay a never ending subscription- it just doesn’t do enough. I took a screen shot of the picture I’d made (because you can’t save without a subscription) and received a snooty message about paying for the developers hard work. I agree people should be paid but not when they communicate like this. Seriously you’re in such a competitive market, you’re not market leaders so don’t go to war with somebody who was considering giving you cash. This app is now deleted and will not be used again or paid for. I’ll get the same effect in photoshop..Version: 2.2.7
✓ Subscription ??Why pay for this when you have a lot of free ones elsewhere , like Samsung comes with the phone FREE or Huawei comes FREE , Apple created a monster when they implemented subscription fees for Apps that do the same as free tools Now their is to much Garbage on the AppStore that you need to pay a subscription for !.Version: 2.69
✓ Lost add photoWhat’s going on? A very vital part of editing is gone...cut out n blending not much use if you can’t add more pics to layer or blend.Not happy.Version: 2.5
✓ More of a gimmick than a useful AppI downloaded the app for the trail period and tried out all the features, but was most interested in what the AI could do. From my experience humans don’t have anything to worry about quite yet. The AI rendering of faces falls between laughably bad and downright creepy. I paid for 2x 50 AI generated avatars (one pack for me and one for my wife) wow, they were terrible. If am being generous 3 out of 100 were usable. When using the “describe it” feature I found using the more detailed descriptions used in the examples and adapting them to myself gave better results, but it’s still a “numbers” game, having to auto-generate dozens of terrible images to get one decent one. I also found that when typing in descriptions the text input was very buggy, generating extra text for some reason. Finally the AI photo edit features are poorly executed. E.G. Apple’s native “portrait” setting renders much better background blur than Photoleap. In this users opinion not worth the asking price….yet..Version: 2.30
✓ Fix bugsTruly amazing free to use app which can replace photoshop for many. I been using this app for last year to create quick works, yet there is massive problem with bugs. After last update not only usage of app was made more uncomfortable, it also doesn’t allow me to add layers on new projects. Which obviously made app unusable. After creating new empty project I can’t add any of my photos, and I can’t find way to fix it..Version: 2.4.3
✓ Horrendous -Change it back -edited even more issuesThis was my favourite and most used app ever until I updated it today. It’s horrendous. Change the layout of all the tools back. Bring back the black background scheme, the white I can’t see what I’m doing at all, it’s dazzling. Change the layers location back on screen. Change it all back. I’d be disgusted having paid for this app. REMOVE that appalling dustbin button that appears when you’re working on a layer, the amount of times today I accidentally deleted my layer while I was using the eraser tools was ridiculous, it’s right in the way of doing anything! What on earth has happened to the cutout shape feature? It used to cutout everything inside the shape, now it only keeps what’s inside the shape? And you can’t invert your selection and then continue to move the shape around. Absolute rubbish. Revert it to how it was, and return the cutout shapes tool to the eraser screen. New cutout tool has very mediocre results. Items now suddenly resize at the slightest touch, the selection box is way too sensitive. Wanted to throw my phone today in anger using my favourite app. Add the purple outlines back. You’re mad changing something that wasn’t broken. Will have to go elsewhere after years of using you unless sorted. You’ve made my work so much harder now 😠 I so want to fall back in love with this app, please fix it..Version: 2.4.5
✓ Hmmm....Seems less accessable than the first one which I thought was quite good. Also hate the subscription model! This works out so much more expensive than affinity photo that I just purchased for $30 and is on a while different level to this. Not worth it!!.Version: 1.0.6
✓ Not for the long runI chose Enlight from the same developer years ago, then one day they dropped the support for that app and luring me to buy their new app, there is no more support to their previous product, Enlight is bugged, basic functions like MEME is broken and no one cares to fix it. Being a loyal customer to their previous App, I feel I have been left behind, so think twice to spend your money in their new products.Version: 2.2.28
✓ Buggy and laggyWon’t work at all and when I try to erase things I pinch it to go in and I have to try like 100 times for the inside of the outlines to be erased.Version: 1.5.2
✓ NoWorst app, everything you have to pay for It’s a piece of crap I use to be able to do everything but then they introduced the “pro version” 1 star do not download it’s just a waste of time.Version: 2.58.1
✓ Not impressedIt seems short hair equals masculine. Every rendering I have an Adam’s Apple and broader shoulders. Very disappointed..Version: 2.63
✓ Almost photoshop mixBummer this out competes with photoshop mix by adobe, this is a great app, and if you don’t know adobe products you will be super impressed, maybe even if you do, there are many similarities. Couple big drawbacks are: when you buy the full thing, you have to buy this and the video leap separate. They also only let you set canvas size in pixels, which is a bummer if you are working on something for print. The magic brush tool was also superior to their “auto cutout” tool, which means for fine work, you have to tool around a little. Not being able to save in more formats in the app is also a bummer. But overall, this is way easier and more strait forward than even photoshop on the computer, so for new users it’s a great application. Great UI and UX, simple and straight forward..Version: 2.21
✓ Stop Changing It!!!!!Why do you always change the UI the interface the editing itself how setting work why there’s no point and everyone you change something you remove something else and make it so you have to pay for your subscription, Here’s a idea bring back all the stuff that I could use to edit 2 months ago and maybe I can actually use your app but in its current state you’ve taken away everything I had so now it’s a pile of unusable trash to edit with good job all your apps like VideoLeap and Photoleap are by the same developers and all of your editing apps do the same thing stop it I had to quit using VideoLeap even though I loved it because I can’t spit out $35 for your “Subscription” why do you guys ruin everything just stop it already all your apps used to be so good but you take everything and put it behind a pay wall and wonder why no ones using your app. 1 star trash company fix yourself. I do not recommend any of these Leap editing apps they aren’t worth anyone’s time and certainly not there money.Version: 2.16
✓ Hate those apps advertising free but they instantly charge uI signed up for a so called free trial. Apple instantly charged me full year subscription. Nobody even sends u a courtesy email to tell u that the trial expires n would u like to keep your subscription…now I cannot get refund from the app or apple. Love their money grabbing strategy n zero customer service.Version: 2.51
✓ It sucksIts terrible its WAY to laggy.Version: 1.2.1
✓ Was fantastic now it’s just a good from me.Was a fantastic app on my phone, but the latest up dates have made it difficult to edit. I used to be able to size photos and objects by pinching with my two fingers. Now they have changed it to you having to pull from a certain point, which is sometimes impossible to do. At to that that they have added a delete icon to the object which causes you to keep deleting things by accident. Will keep using, but will be using it on my iPad instead unless they make it more user friendly..Version: 2.4.3
✓ Sickening customer serviceThis company doesn’t care about people at all someone obviously stole my card information and when I bring it to their attention they give me some stupid ring around about needing account information…account information I had no clue existed until I got charged $58 absolutely shocking how a company is willing to just ignore fraud so they can make a quick buck. Wouldn’t recommend anything by this company at all haven’t even tried their products but customers being frauded is not the way to run a company.Version: 2.16
✓ Photos look warpedI like the themes a lot and there is a lot of variety but I look distorted in every photo.Version: 2.65.1
✓ Hate it.I have been using the original Enlight App for a long time and I love it. Then one day I get a message saying they are no longer going to support the product I paid for and that i need to switch to their much more expensive app. I finally decided to shell out the cash and after a couple days using the new App, I hate it. The UI on the older app was much more intuitive. It was easy to explore and simple to make quick changes yet powerful enough to perform complex edits when required. Granted the new app has more options but it is not nearly as easy to use. Also, the new app deletes the photo EXIF data. This is unacceptable and makes it completely useless for what I need. In speaking with customer service they advised they had to get rid of the original EXIF data due to issues with the new iPad OS. This is not true since i have other photo editors (Affinity for one) that retain the original EXIF data after an edit. Thank you Apple for giving my money back..Version: 2.2.1
✓ New Update Had Made This App DifficultI tried to fiddle around with some photos, but this new update has ruined the experience in fiddling photos around. I made book covers, character profiles and outfits with this, but the new update has thrown me into the ocean without any swimming lessons. At least fix this for those who were used to the old format. This used to be fun. Now it feels like work. B. O. R. I. N. G..Version: 2.4.2
✓ Light tricks iOS 15 Update broke an amazing appThis used to be one of my top five apps on my iPad Pro. I was hoping the update for iOS 15 would include some new features which I feel were missing from the app. Between amazing capabilities of the iPad Pro combined with iOS 15 there was a lot of opportunity missed to do some great updating on this app. Instead they did 3 things! Added sticker, made layers, other then the one being worked with transparent so you can no longer color match among many other edits that require comparison to multiple layers, and broke the snap to frame feature which was so amazing. In the past when importing from photos the import would be made to fit the canvas it was being put it into. Now every photo is imported smaller than the canvas it’s being put on. This makes the snap to frame feature even more important. Instead each layer imported must be manually sized to the canvas it’s been add too. It takes several tries to get the image manually sized to fit the crop area. And usually then it still doesn’t fit perfect. So I’m constantly having to check to make sure there’s no gaps on the edges. If you trying to match up layers precisely forget about it. After five years I’m downgrading my rating from five stars to two and now in search of a new photo editing app.Version: 2.4.4
✓ No Customer Service and Stealing my Money!I didn’t like the App so ended up deleting it… that month I received an email that I had been charged a months Subscription… at first I thought it was a scam using Photoleaps name but when I checked my bank account Photoleap had taken the money… I email and no response… 3 months later and still no response and money being taken still… I emailed again and still no response and money still being taken it’s now month 5 and I’ve emailed again I’m hoping this bad review gets there attention because their customer service clearly doesn’t… I’m now losing money each month without being able to cancel…..Version: 2.62
✓ Laughable pricingLaughable pricing. Reputation and customer satisfaction is as much, if not more, valuable than money they make. The greedy ones base it purely on money. These companies build their business initially on loyal customers and then ditch them once they are up the ladder. Later they stupidly kick off the people holding their ladder - with an impending downfall. App Store is just as much like a social media platform. When the mass dislikes an app for any reason, you can be assured it will not have a chance to survive. It will just speed up their end on App Store. There are other worthy apps for free and just for a bit of premium features, it doesn’t justify extortionate price. RIP.Version: 1.1.4
✓ SCAMPlease don’t sign up for this scam on their site . They try to tell you that you get a week free then they make it impossible to download and still take 58 dollars from your account. Tried to contact them by their email and it says undeliverable over and over !! BEWARE.Version: 2.64.1
✓ APP CAUSES PHONE TO CRASHEverytime I download this app my phone will restart itself over and over until I delete the apps.Version: 1.5.2
✓ Don’t do the free trial unless you want to commitI downloaded the app just needing it to do one thing. It didn’t give me the option to just stick with the free version so I figured I would just do a free trial and cancel it. Upon signing up they said they would send me an email the day before my trial ended so I could cancel if I want. The app did not do what I needed it to do so I no longer needed the subscription. They made it very difficult to find where to cancel the subscription and since I didn’t receive an email saying the free trial was ending I thought I had already cancelled it and just forgot. Then at 3am on the day the trial was supposed to end, they charged me for a full year of a pro subscription. I tried emailing them that same day for a refund and thought they would work with me but refused and told me I needed to take it up with PayPal. I’m very disappointed in the customer service. As for the app, the effects wouldn’t work on the photos I was using and seemed to just be a glorified Instagram putting filters on the photos. Would not recommend the app to anyone..Version: 2.49.1
✓ AI isn't even good, but costs additional to subscriptionSo, I've been paying for this yearly for a while, and so when AI was added, I was happy to try it. It wasn't good. All limbs, appendages of persons or animals have always come out distorted, missing, to many of them, misplaced parts, etc (ex. 3 arms, one leg, tail on a head, and forget ever trying to get a correct picture of a unicorn that doesn't look like a darn monster) but hey, it was just another function included with subscriptions in the beginning, and still fun to play with even though you could never actually use any of those monsters it created. Then AI took off on social media, and suddenly this really bad AI function is no longer included in paid subs, it's an additional cost. And it's crazy expensive when it doesn't make anything useable. I'm mad. And I'm looking for a new app. I take that back, I'm looking for replacements for every single app in the bundle I pay for and I'm ditching this company for taking advantage of it's loyal paid users. Shame on y'all..Version: 2.26
✓ Ripped OffI canceled this subscription yet I was still charged I am still trying to get it reversed th Rees no information or menu or contact for this app..Version: 2.0.10
✓ From Joy to Tears.I just... I simply want to thank the creators of this app. Honestly. This and Videoleap are the best editing apps out here. I’ve made money from making things on here and if I make enough, I swear to god I’ll pay for the full version. I’ve only ever paid for two apps before. This and VideoLeap are next, just... thank you. It’s truly amazing to be able to express my artistic side like this UPDATE: This app has turned around so quickly, the last 2-3 months, the latest and needless rearrangement of the app is exhausting, removing shapes from eraser and inverting the shape eraser function has been put into another feature and inverted so I can no longer cut away perfect squares but can now only cut away what isn’t in the square. This isn’t the biggest issue. The biggest issue is the random but common crashing of the app. No matter what updates I do or if I restart my phone, if it’s on power saver or not, if I delete and redos load the app, the crashing is happening within 10 minutes of use. I use this app to edit photos monthly or weekly, I use it to make money and am now being hindered by it. From Joy to Tears. I truly hope this gets sorted out VERY soon..Version: 2.5.1
✓ Charges you regardless if you cancel subscriptionThis seems to be a recurring problem for many people who use this app. I had signed up for a free trial with my Apple Pay, and to avoid any unnecessary charges, had cancelled the subscription in the app as they do not show it in subscriptions on your Apple ID. That was already weird. 3 days after I had cancelled it I had received a notif from my Apple Pay for a charge of $60 CAD unprompted. Confused, I contacted my bank but they said there was nothing they could do as it was through Apple Pay. I went to go refund it on the Report A Problem page through Apple. There is absolutely no trace or receipt on anything besides my Apple Pay. Seems extremely scummy. I was told by customer service that I did not qualify for a refund as there is a 14 day grace. But I DID NOT WILLINGLY PAY FOR THIS PRODUCT!!.Version: 2.65.1
✓ SOMETHING's WRONG.. (UPDATED)So, I subscribe to their One-Time Purchase (since I'm a long live Enlight user before Photofox arrived), and for me this app is such a mess. Here's why: 1. With the updated version, I'm no longer be able to transform Elements (ex: transform circle into oval, etc, since there's only 2 options which is flipping and rotate). There's no corner points, just like to transform a photo. (Update: to transform the elements, you must convert the elements to be a photo, I think its not a pretty clean process 😅) 2. IT IS A SCAM!. When you use "One-Time Purchase" as a term, it means that I pay to use this app with unlimited access for lifetime. But your app tells me that all the access only available for 10 years. Is that means I should pay again after 10 years?. New Update: I'll give this app a 5 star, if they can resolve the second problem, to make sure that Its not a scam for everyone. Take a note that I've paid the full version of Videoleap, and there's no problem from its end. (Yeah I'm that Mobile Creator, sorry 😅)..Version: 2.2.5
✓ Ok, this just pisses me off…1. I don’t know who it was but one of your moderators kick me or banned me from the discord server now you’re probably saying “there has to be a reason!” Maybe I was rude?.. Nah… I was speaking out and they strike to me down with their iron fist because I said “you are overrated for making me pay $9 for 3 bundles over a avatar!?” In fact in avatar I would’ve in this case never have use only just to look at it. Please reply to my response.. or else you softies can’t handle criticism in any sort of way and not take it as a threat. Or one of the moderators are just dumb..Version: 2.39
✓ Update?This was* my favorite app, I used it for everything. I paid $4.99 for it at the time of download and had access to everything. Then out of nowhere I get some notification that they’re changing it to this, Enlight Photofox, and that the original Enlight is being removed from the App Store. The new app is priced at $7.99 a month. I can’t even use the old app because it barely works anymore. I’m really disappointed because this isn’t what I signed up for. I would’ve really supported this company had i not felt a little ripped off. Good thing is that the free version includes MOST of the same features as the old version. You can use the other features in different apps that don’t charge monthly, it’s just disappointing to have to pay a subscription price after the $4.99 and using the app, suddenly for it to be revoked. Otherwise, Enlight was a great app and this one has most of the same features..Version: 2.2.5
✓ Charged for yearly subscription- only wanted 1 week.I was on a trip & wanted this for the week I was gone, checked my banking and it charged me 47.99 plus tax ($50+) for the app for the year. I don’t want it for the year and am trying to figure out how to get a refund..Version: 2.63
✓ Free features removedI was really enjoying this app, the free version allowed you to try the basic edit of all the quick art options, only prompting you to pay (extortionate amounts mind) if you wanted extra features, and that was okay. But now they’ve removed the option to save ANY of the quick art tools and it’s basically rendered the app useless. Subscription models need to be banned by mobile apps, it’s either paid for or not, because who in their right mind would pay the same for something like this at the same price as a giant like Netflix? Incredibly disappointed :(.Version: 2.2.5
✓ $ grab - look for alternativesReally expensive for what it seems to offer. And even though, I am not a fan of the subscription model anywhere (because it reeks of greed), Photoshop has better subscription plans than this. I understand that this is targeted at achieving PS like results on a mobile environment but still, that one caveat cannot be used as the sole USP for putting a higher price on the product. That being said, 0 stars for removing the option to have a lifetime subscription. Also, I see reviews from not even a year ago and their lifetime subscription price seemed to have bumped up from being at $40 to a $100 just a few days ago to totally being removed as an option today. That is simply being a money grabber. Pathetic..Version: 1.3.3
✓ Miss the old versionI had the old Enlight when it first came out years ago. It glitched a few weeks ago and I went to delete and redownload it in hopes it would fix it— yet I was incredibly disappointed to find that I can’t redownload it, it’s gone. I tried this version and I dislike it in every way. I can’t do nearly as much as I could with the other version.... unless I pay a bunch of money. and it still wouldn’t be as good as their old app. I emailed support really hoping I could get it back, yet I never received an email back. smh. I don’t know why they had to delete such a wonderful app and replace it — and based on these reviews, I know I’m not the only one who thinks so. BRING BACK THE OLD VERSION, PLEASE..Version: 2.0.7
✓ Bring back the originalThe new enlight is terrible and difficult to use. Bring back enlight legacy. So annoyed this app is no longer available as it was the best for detailed photo editing on an iPhone. Where is the collage function on the new app? Where are the previous preset filters? It’s so hard to navigate, messy, not as accurate and downright disappointing. Not to mention the absurd price point of the pro features which were standard on the original!.Version: 2.0.10
✓ New update changed thingsCould you change the ai selfie tool back to the older version or make it so we still have access to it. It was one of the best features about this app but with the way it’s been updated recently, it feels like a complete different tool as the results are way different. I think the new version of it still has its purpose but the way it functions is entirely different The older version of the tool use to keep the same image, just change the vibe of it according to whichever style I chose. But with the new update it seems to change the image completely in a randomised way and going overboard on the style I picked to a point where it’s a complete different image. If you could possibly make it so we still have access to the older version of the tool I think it’d be so much better, I don’t necessarily mean get rid of the new version, but just make it so we can still have access to the way it was..Version: 2.56.1
✓ Waste of time!So I needed a quick and easy iPad version of Photoshop Elements. This app looked promising, but it was Very, Very, user-UNfriendly. Not intuitive at all. I needed this app to do the most basic of photo editing out there. I needed to stitch 3 photos together. The only option that I could find was the Collage option. Unfortunately, like I previously stated it was very cumbersome and not user- friendly. Adding my photos to the app was the only simple step, everything after that was a mess. After about 15 minutes of playing around with the options, I finally discovered the complicated, hidden puzzle that allowed me to choose my 3 images for the collage and not use the stock images they kept forcing on me. But all of my images were completely resized and chopped off at the top and bottom, without any options to change it, making the Collage option totally and utterly useless. I found very few tutorials in this app, 3 to be precise and none of them were how to use the app for what I needed to do. I just wanted to stitch or combine 3 photos as is, next to each other. A photo editor should be able to do this seamlessly and intuitively, this app was a complete failure and I cancelled my free 7 day trial in under 30 minutes of use. I would not recommend it..Version: 2.11.3
✓ Awful!Downloaded the app and tried it during the 7 day free trial! Admittedly I’m not the best with this stuff but it didn’t appear to work in the same way that is portrayed in the companies photo shots. I decided the app wasn’t for me and opted out of the paid option before the trial ended. Unbelievably the company took £35 from my credit card and I have had to contact my providers to track down getting reimbursed as I have not been able to find help in navigating a refund from the app itself. This really shouldn't be so difficult and if I hadn’t opted for the full package then why charge me? All in all a terrible experience and in my opinion feels like I have been cheated!.Version: 2.24.2
✓ HelpHow do you cancel your subscription!??.Version: 2.38
✓ Good to BadI started using this app before it’s drastic update, and it’s pricing variant came about; I used it for everything under the sun. While it was free, I grew very comfortable with what was being offered to me, I knew the ins and the outs, and without a doubt I’d finish in 10 minutes or less by simple proficiency. Now that it’s been changed and revised for a ‘smarter’ use, and everything I once used for free became “you must pay to use”, I didn’t find much drive for it. If it was the same app and I had to pay from the start, maybe, sure I don’t see why not. The changes aren’t in favor for me, and honestly I use it far less frequently than Photoshop on mobile. I wish it was the same app, but it isn’t. I’d give 5 stars, but perhaps if you didn’t turn what was once free into a must pay to use what we gave to you once before freely kind of app, I’d have an incline to return. We all must make money, I understand that. But taking things given for free and then making us buy what was given to us isn’t the path to go. Many new users wouldn’t understand that, but I know..Version: 2.1.5
✓ Free trail was canceled and ended and still charged card!!!!Update- I absolutely received a free trail. Im not sure why the developer responded back saying that it’s free. Whatever I signed up for the app gave me a 7 day trail. Anyway I did end the trail but was still charged. I reached out before I left this review via email. Someone messaged me back. And processed my refund for me without question. I still think it was weird how I was charged. My free trail ended yesterday. I made sure my subscription was canceled. I never was able to use this app for what I needed it for so of course I would make sure the free trail subscription did no carry over. I go to my subscriptions and canceled it. I go to the app and it listed I was not in any subscription. Why was my card charged yesterday afternoon??? I have been emailing f them. Talking with my bank smh. Plz do not download this app. I have not heard back from anyone. I would not be this upset even if I did use the app but I couldn’t even do that! There is no number to speak to someone only email smh I need my money back for a mistake on the company’s end!.Version: 2.6.5
✓ Buyer Beware - Storage Problem Force Crash!!!As powerful and as fun as this app can be, it lacks a huge feature you should not overlook… Cloud Storage! Why you ask? Because if you’re like me and use this app a lot you’ll find that after a few months you’ll max out your phone or pad storage! And guess what?! There’s no way to offload your source files!!!! You either have to delete them forever or store them in your device backup for some future date when maybe you can reimport it back in??? Lame! How in this day and age can you miss something like this?! You want to compete with Photoshop but forget about file storage?! Buyer beware! I have had to backup my phone 4 times this year from a 256GB iPhone, then go back and delete the files to free up space. Oh and one last little nugget of fun… if you let your iPhone max out storage your phone will start buggin out and crash… last time this happened I lost my entire data! Luckily I had a cloud backup from the previous few days to restore at least most of my data. All because this app is not thought through. Boo!.Version: 2.6.2
✓ Bloated and stop trying to make me create an accountI loved this app when it first hit. I enjoyed it so much I paid for lifetime access. I don’t do that much nor do I pay for apps much. But I used this a lot. Over time it just keeps getting more and more bloated and continues to try to get me to create an account and use other software made by the devs. So few things. 1. Don’t continue to advertise to people who spent that much on lifetime access to the app. It’s just gross commercialism. Or let me opt out of the continued advertising. 2. Stop trying to get me to create an account every time I open the account. I WILL NEVER MAKE AN UNNEEDED ACCOUNT. Ever. It makes me not want to use the app when I have to click out of a few pages to get to the art I have in progress and just want to jot an idea down in the image to work on later. Again let me opt out. And if you force account creation I’ll stop using the app. There is no need for me to have an account in a mobile photo editor. 3. Please put more time in to making the features in the app better and not just bloating the main screen and menus. Why do devs alway change things that were fine? The UI was fine. The older filters that were taken out were great. Don’t make it harder to find filters/options/etc. It’s a good app, but like many other companies, just going down the wrong path in their development model..Version: 2.6.2
✓ Super expensive!You can download for FREE but then as soon as you want to use it, they ask you to subscribe or pay over $100..Version: 2.1.5
✓ Paid money now taking it down?I bought this app since it came out because App Store recommended it. Now there are glitches with finalize and the app is coming down because of a new app they release. Why mess with the app that I have downloaded? I can still use this app because I paid for it and supported it when it came out and now to prepare for the other apps you decide to mess up a perfectly good app..Version: 2.2.1
✓ Great but your pricing could be betterPhotofox is a great editing app along with some of the other apps from Lightricks. I have no problem paying for apps & I’m keen buy a few of yours, although I’m not too fond of subscriptions. I believe the cost to buy this app outright is too high. Previous app Enlight was great and at around £4 it was very cheap (yes, too cheap). Affinity Photo (much more powerful) is £20. There’s no reason for all of your apps to be as high as £65. 3 iOS apps from Lightricks would set you back £195 🤯 By comparison, Pixelmator for iOS.. £5. I could find 6 alternative editing apps and pay less than half of 1 of yours. Your pricing does not represent good value overall, even if your apps are some of the best..Version: 2.2.19
✓ Took my moneyThis app took my money when I don’t have a subscription activated or active. Just automatically took my money when the app is not on my subscriptions and has never been on my subscription list. The money they somehow took is not even the same as the amount they seem to advertise. There was no indication or authorisation of any payment to these guys. They know it and refuse refund. They keep emailing me offering to resolve the issue until finally they told me I only had 14 days to get a refund after telling me in one email it should be free. Included in their communication was their claim that I had “‘asked for a receipt’” which was not the topic of communication.. So now they keep emailing me with off topic nonsense. I feel sorry for the guy in the comments section who had 3 payments taken. I really hope people read this before even clicking the button. It seems this app and the activities that go along with it will be supported by Apple App Store for a long time for whatever the mysterious reason behind it. So rate and review just like so many others have done👎..Version: 2.39
✓ Please keep Enlight available!I’ve been a long time user of the app Enlight and I was very disappointed to learn that soon it won’t be supported anymore. I liked the interface and the multiple options of tools and effects. I’ve just downloaded this new version that they suggested to have a look and this is what I saw comparing the two apps: the filters in the good old Enlight that could be set&saved in the app are now a lot less ajustable; passing from meany great options (structure, brightness, contrast, offset, saturation, film intensity, dark hue, lights hue, fade, grain, vignette intensity, spread, transition, corner, light leaks and border) to a ridiculously small amount of options (grain, fade, intensity). That means that to make a consistent feed of picture with the same kind of effect it will take 10x more time to achieve. This is without mentioning that they are selling the “full” app of the new version at a 100$... I honestly would prefer to pay that and keep Enlight!.Version: 1.7.7
✓ Immediately wants credit card details“Free trials” should be free without having to enter credit card details.Version: 2.61
✓ Avatars problemSo firstly, the D&D avatars work way better for men than for women. I’m getting the same face as people that look nothing like me (female) which I can find on socials AND the ads from the app itself. About 2/15 creations look like me. I tested with male pictures and about 6/15 have faces that are dead ringers (some faces are meant to have exaggerated features to be fair). The paid avatars are bull for two reasons 1. You pay for styles, which are random and you cannot select what comes out 2. I get generated photos of males when I select female and use images of a female that don’t even have the face of the person in the photo. 3. Same problems as the D&D but a bit higher on the ratio of faces that look accurate about 2.5/10 for each style. I did get some photos of men and some that generated photos of other races (that don’t have the face in the picture). The other features seem cool, but I give two stars for charging and not allowing you to select which styles of avatar you want..Version: 2.27.1
✓ Half the effects don’t work on the paid for versionI used to use this product and recently decided to subscribe again but half of the effects are not available. I keep getting the message “Content not available at this time please check you have enough storage and are connected to the internet” both things have been checked and neither are an issue. Please sort it out photo leap..Version: 2.4.3
✓ £65 just to use the effects on the previous EnlightAs a previous Enlight app customer I must say it’s a bit much to charge £65 just to use what I’ve already paid for. Enlight no longer works as of iOS 13.6 and I have to say I loved that app. You can’t save or use collage anymore. All I want is to use the paint effects and filters of Enlight but they are now behind a very expensive paywall. Why can’t previous customers just have access to the effects that are on the old version, I don’t want the new stuff? Or at least give us a decent price for the full version, I don’t want a subscription..Version: 2.2.11
✓ Scam!I downloaded the app to try it on the free trial. I then discovered the trial didn’t include the AI photo generator (no problem) so I cancelled the trial and deleted the app. They then charged me for an annual subscription anyway! Dodgy!! I want a refund please. *UPDATE* After contacting them, they’ve said they will refund the charge. They responded to this rating with a standard line they’re using for others who’ve complained. Surprised Apple hasn’t shut them out of the App Store. The whole thing is really dodgy - be very careful downloading this app - not sure how they got my card details in the first place to charge me as it wasn’t via the App Store..Version: 2.63
✓ Purchased previously but now unable to useBought this app previously but it no longer works; now a monthly subscription price for something I already purchased. So frustrating. Not to be trusted..Version: 2.0.7
✓ Stop with the subscriptionsI purchased enlight over two years ago and I decided to make the switch over to Photofox. I just deleted enlight off my phone HUGE MISTAKE. all the features I enjoyed for a one time payment of $8 are now gonna cost me 10 dollars monthly? I don’t often edit photos probably less than what ten bucks a month is worth. I really hate having to factor in how much my mobile photo editing app will cost me every month while paying rent. I wish software developers would stop being greedy when we are paying for a product and not a service..Version: 2.0.4
✓ Could be betterThe app has so much to offer and so much potential, but right now with just starting to use it I honestly don’t foresee myself continuing to pay a subscription fee for this. The limitations it has seem so um dumb (for lack of better word coming to my mind). For example I can cram the whole picture but not the individual pictures within with the current layout I’m using. The add text feature is by far the worst and seems so insanely archaic. The blending tool or option won’t let you blend with a brush it’s just a basic sliding bar. The cutout options are a lot and I mean a lot but yet you can’t change any other the shapes just their sizes, so if you need and oval you’re not going to get one but if you want a triangle with pentagon or star in it then yes that you’ll find 🤷♀️. I’m like yes this is kinda cool, but meh maybe not worth the money..Version: 2.2.35
✓ Original app was betterI have been using the original enlight photo editing app for some time now, and unfortunately due to updating my phone I can no longer use it. The selection of filters, the user-friendly interface, and the ease with which to refer back to the original image are all things I will greatly miss. I would encourage enlight to consider re-incorporating the duo filters and analog filters to the app. I understand the need to monetise particular features now and I am happy to pay- but the removal of some of my favourite features has left me searching for another app to fulfill my editing requirements..Version: 2.0.5
✓ Already purchased Enlight now told to get this instead.I had already purchased the Enlight app which I was happy with, now certain features are not working on it due to IOS updates so I’ve been told to download this app instead and I have to pay $109 to unlock all features!? I already paid for Enlight initially why should I have to pay again for a different app when your original app is no longer working properly. Completely ridiculous and unfair just to make more money!.Version: 2.2.13
✓ Avoid - poor quality pictures and scamI bought a plan for usd 5 to train a model based on my photos and to create a professional profile picture of myself. I was fully disappointed with the result. The created pictures did not look like me, they were with Asian/Arabic flavour although I specifically stated in the prompt “European style”, they did not follow the prompt (I requested a black suit but the app created blue, red, white suits - no one black suit among 65 pictures!). It is absolutely impossible to use the received pictures for anything - they look very strange and not natural. Avoid and do not spend your money! Moreover, the usd 5 plan includes generation of 250 pictures. I generated around 100 and the program refused to generate further; it requested to pay for further pictures. I sent a message to the support team asking what is the issue and they (Negar) just bullied me suggesting me to increase my spending limit of money. They did not resolve the issue and I did not receive the promised 250 pictures. This app is scam. Avoid!!!.Version: 2.45
✓ Used to love it!I really used to like this app and thought that it was so good. Now in the new update everything I used to love about this app is gone, meme maker being no. 1. Maybe it’s not gone and an hour of searching to find it isn’t good enough but it’s just so much harder to use than before. Now that it’s in one long toolbar everything’s jumbled up and I liked it when there were tabs that would open sub sections like the ‘add’ tab which had everything you could add. Anyway, if you download it now without having already used the previous version it would probably be perfect so yeah,.Version: 1.6.1
✓ Misleading Free TrialI had a play with this app under the knowledge that I had a 7 day free trial. After 10 minutes, it was clear that this App is not for me. I looked in to my Apple ID subscriptions list to cancel and ensure I wouldn’t be charged. Weirdly there was no subscription to cancel. I double checked this and was happy that I must have not subscribed. Disappointed to receive an invoice 7 days later. I’m still keen to understand why I could not see this within my Apple subscriptions in order to cancel. I have now submitted a cancel subscription request via the App itself and asked for confirmation (having read similar reviews elsewhere online of people facing the same issue). Fingers crossed the cancellation is now processed as requested. I have also requested a refund, but I’m not too hopeful for this..Version: 2.63
✓ FORCES YOU TO PAYI was using the app and was having fun with it, and then gave it a photo which I needed to edit for my e-book cover. When I pressed the check mark, it made me have to sign up for a subscription in order to finalise the changes. Irritated, I took a screenshot, but the app somehow kept the photo out of my screenshot, and then it said something about it ‘being worth a shot’ and told me that I need to sign up for a subscription in order to share my work. Then, I took a video recording and was going to take a screenshot from the video recording, and the app made the picture black even there. Terrible. What’s the point if you can’t even use your work, OR EVEN SAVE IT AWAY?!.Version: 2.39
✓ Thanks!!I paid for the full version a while ago and was comfortable with that, and now my money has gone to waste since the full version is gone? And now I have to pay $100 for it? Just create a new app if you want to upgrade, but I was happy with my smaller simpler version. That I paid for..Version: 1.7.3
✓ Was good but...Unfortunately they use outdated generative ai models which look and feel already old.Version: 2.63
✓ If I could give it ZERO stars I would!!!Had the original Enlight from the day it went live on the App Store and it was truly fantastic, so great I bought the yearly subscription. Fast forward to now, updated version come out and Photofox are no longer supporting or upgrading the original so I upgraded and bought. Big mistake... my phone is on iOS 13, reading below reviews at present they haven’t got it sorted to work with that which I found out upon opening the app to discover NOTHING HAPPENS, I can’t complain about the quality of the app as all it repeatedly does is ask me to subscribe (which I had already done) Subscription is cancelled and I’m writing this review AND sending comment directly to Photofox so that they do the right thing and give me my money back as £36 (which is also approx. 7x more than the original cost) for something that doesn’t work is taking the proverbial pee!!!.Version: 2.0.3
✓ ScammersThe Enlight team sells you an app, they then update the app making your previous purchase obsolete. You must purchase again to use an app you already paid for. 👎🏼👎🏼👎🏼 Enlight Teams response: Thanks for following up and for clarifying. We would like to explain. After the update for iOS 13 Enlight is no longer supported and this is likely what is causing the issue you are experiencing with the app. While it is possible to reinstall the app, coming changes to iOS will affect its functionality and there's not much we can do about this, unfortunately. We have included an in-app message explaining this over the past few months, apologies if it wasn't clear. If you’re looking for the same photo editing functionality you had in Enlight, we would recommend you check out Enlight Photofox. Photofox is the next generation of Enlight, it is free to download and comes with many of the Enlight tools, as well as tons of new tools and functionality. Photofox also includes Pro tools that require making a purchase, but this is completely optional and up to you. In addition, if you purchased Enlight and still have an iOS device, you can access Photofox Pro for 6 months, on us! If you need help redeeming this offer, please let us know. Our sincere apologies again. If you need any assistance on how to use Photofox or redeeming the offer, please reach out to us. We are here to help..Version: 2.2.8
✓ Too expensive for what it doesThe app itself is ok at best, subscription business model works for photoshop because they offer cloud storage as-well. You are not adobe, you can’t charge more then them for less..Version: 1.4.9
✓ Just reading the reviewsMade me realize I don’t want this app. Sure enough, some options it states pro version. Ok. I leave those alone. Try some where it doesn’t say pro yet as soon as i want to apply, it asks me to choose a plan. I bought videoleap and am very happy with it. Not this one..Version: 1.7.7
✓ DO NOT DOWNLOAD - took my money when I didn’t sign upThis app is awful. I downloaded it interested in their free parts of the app to get on there only to realise you had to sign up for a free trial then get charged an amount of $65 yearly. I wasn’t prepared to pay for this so I simply left the app and didn’t go through with the trial. Two days later they took $65 from me. Now they will not reply to my emails about a refund and this issue. They are also still sending me emails about starting my free trial. I will now have to go to my bank to sort this out. Do not bother downloading the app in the first place..Version: 2.34
✓ Change for the sake of changeI tried to like the app, I tried to replace the older Enlight, but since the UI is vastly different (and I feel, less usuable) and features I use often in Enlight are now behind a subscription, I've dropped it from use. I'll keep using Enlight until it stops working, then that will be it. Unless the developers decide to offer a migration path that places the new app as a direct feature replacement for Enlight. Then I might give it another go..Version: 1.7.0
✓ Dodgy Charging PracticesDownloaded the app, but it didn’t do what I was hoping it would, for my particular project. Opted for the 7-Day free trial… but, was charged $9.99 up front… NO free trial! Cancelled my subscription the same day, not wanting any further charges… then I get two more charges of $65 each… Perhaps it’s a good app, I don’t know… but these dodgy charges are a worth looking at, if you have it… if I didn’t get notifications of all transactions through my bank, I wouldn’t have known for a month or more… shows up as “LTX*E4IU02 PHOTOLEAP” on my transactions..Version: 2.49.1
✓ Misdirect customersI was brought to download the app (and subscribe for a free trial) by its advertisement depicting its AI headshot function, which transfers your regular photo to a professional business photo. However, after inputing my credit card details and downloading the app, there is no such function within the app. Sounded like a scam to me. AVOID THIS APP AT ANY COST..Version: 2.61
✓ This app will charge full yr subscriptionI was charged full yr subscription, first i wanted to try it in a trial then I forgot about it…. In the trial I couldn’t do what I wanted to with images but I forgot. I went in to cancel which I am a day or two late. And they charged me for 1 yr subscription at 44$+ … Canva ap was better and was able to do what I needed in their free use portion of the ap. Don’t waste your time with Photoleap and if you do make sure you cancel and apparently there is a choice but I believe I was prompted or scammed to pay the full annual fee. Update: they refunded the full amount after I went to claims in apple. They got one extra star back for this…. I seen on other reviews that they were charged full subscription after trial. Had I read the poor reviews I wouldn’t of downloaded in the first place but they did make it right. If you went through what I went through then you may get a refund mind you my free trial subscription ended 2 days before I requested refund… and I never actually used the apps bonus features especially passed the free trial..Version: 2.63
✓ AI is Decent but Requires Additional MoneyAI is decent, although there are other apps that do a far better job at providing non-mutilated or non-distorted images of humans in images. Creating multiple AI generated images fast for each AI "describe it" prompt is better than most other apps. Retouching, background substitutions, and a few other good AI tools are easy to use. But I have to say, I'm quite disappointed that in spite of paying for an annual subscription, I have to pay additional funds in order to create avatars. That's just really bad business. I will keep my sub for the rest of the year (have no choice because I'm committed) but after that, I'm cancelling..Version: 2.42
✓ AgainI have to agree with others on price etc. most of us only want an app that will just tidy our photos not turn them into something there not. How many people look back through their photo of family, holiday etc. Be honest not many of us do that. I don’t even get to finishing an edit on them before the dust and cobwebs hide them from view. So high priced apps for the everyday person. No thanks. Subscriptions are just ridiculous prices. Be careful you don’t get caught out like so many do. Sorry if it’s negative but.............Version: 1.3.9
✓ Ripped me offI purchased a combo app purchase from these guys and when I visit either of the apps I purchased it says “purchased” but I can’t use either because they both say to purchase a subscription . My thoughts are I purchased before they jumped onto the subscription leach model and something has glitched but they should honour my original package purchase but support claimed they have no record of it even though I produced apple record and showed them.. very disappointed as I was enjoying the apps before they did this to me but I refuse to be forced into blood sucking subscription models for any app, one time purchase or no purchase and I encourage all app users to write the devs and voice concern for the leaching mentality to be stopped. the app is 5 star but I can only give 1 star for the devs and the bad customer service and subscription parasite model used.Version: 2.22
✓ PatheticI bought the old enlight app and loved it, I was on it all the time so to see a perfectly good app get taken down made me curious so I got this one and everything seemed all well and good until i started trying to add multiple layers of pictures and text and I was very disappointed to find that the only way I could do this was to buy the pro version. Now me being a 16 year old kid doesn’t want to pay something like $70 dollars for the pro version when previously I had an app that I had no complaints about. It’s honestly sad to see companies get this money hungry, I have already payed for the first app and can’t use it not even knowing if I got a refund for it or not, now I have to put up this this app that will charge me every time I click a button. I think it’s pretty unfair that I was forced to switch apps and then pay an insane amount of money for something that I already bought in the first place. Although nobody will probably see this and I know this won’t make a difference I had to vent somehow so thank you,.Version: 2.0.3
✓ EhIt was alright, just super expensive, and I didn’t think it was quite worth $50.Version: 2.61
✓ ScamDownloaded app to start editing photos, when I realised that you had to pay for the app I deleted straight away which was in the free trial timeframe. A week later a payment was deducted from my bank account even though I did not have the app on my phone. App does not come up in account settings as subscription nor receipt. Emailed the company and received response to contact Apple directly for refund, emailed Apple multiple times but due to there being no receipt in my Apple account history also received no response. Very disappointing and concerned this app will continue to scam further money and deduct more from bank account. UPDATE: Received reply from company as seen below. When sent email received the same automated email to contact Apple. DO NOT DOWNLOAD THIS APP!!! IT IS A SCAM!!!.Version: 2.68
✓ Bad quality AI, filters and editionAI filters look incredibly bad, I am impressed how bad works the Delete feature, filling every space with same color pixels. This could be one of the worst developed apps for photo edition available in App Store. Even if this was free, I will not use it..Version: 2.68
✓ 10/10It’s a great app! I can easily edit photos in my animations and edit out things I don’t want in a photo, the setting of the app is simple so I don’t forget what to click and I think that it has everything I need to edit. I love using the doodle tool to draw and edit my cartoon characters. I recommend this to people that are just learning to edit photos and to experts!🤩🤩🤩.Version: 1.6.3
✓ THIS APP IS A SCAM!!!I do not have this showing up on my App Store as I canceled the same day. Did not use my trial as I realized it wasn’t what I wanted. I got charged the Annual fee which I didn’t even sign up for. In addition I got another charge for a monthly. Over $50 for an app that I deleted. I tried to leave a review and it says you do not have this and cannot leave a review. So if I do not have this how did I get charged twice. IF YOU WANT TO FET RIPPED OFF YOU CAN SIGN UP..Version: 2.38
✓ Used To Be Great, Not So Much NowThe most recent update for the app has drastically reduced the functionality of the app. I dare say the features are all still there but the UI on it is now terrible. I used the free version & would be furious if I was paying for it & this change occurred; as I’m not paying, I can only be mighty disappointed. I used to use the app all the time, now I rarely use it & even then, it’s only on my iPad - which is too old to load the newest update so it’s running the older (& in my opinion), superior version. This is the first app I’ve ever rated & I’d previously have rated this one 5-stars but the fall from grace in terms of ‘ease of use’ has prompted me to actually rate this one..Version: 2.4.3
✓ Background eraserHi I recently bought this with the purpose of removing background but can’t seem to find any tool for it. Please advise..Version: 2.2.17
✓ Aggravated that I’m being forced to switch from Enlight OGI’m sure Enlight Photofox is great and all, but I enjoyed the original Enlight and back then I could just use it after paying $4.99 and that was that. Now they will be dropping support and removing it from the appstore so if i have to reset my phone I lose an app I paid $4.99 for and now like most developers in this age of micro transactions its subscription only so how is that a fair trade? If I’m being strongarmed to eventually upgrade then as a previously paid customer either the pro features should be free or at the bare minimum the subscription HEAVILY reduced. I love Lighttricks apps, don’t get me wrong, but I’m feeling a bit screwed over and gonna get ripped off for $4.99 in the end. If this is the common business practice these days there’s always more reasonable apps to switch to with a one time paid price. I get the whole “subscriptions incentivize new features” thing but what was included with enlight version 1 should be made available to users like me and any extra features I could buy in app as a add on....Version: 2.0.5
✓ I should’ve read the reviews before purchasingI ended my subscription before the free trial ended and followed their instructions on the app how to cancel it. I didn't realise I was still being charged monthly. They ignored their subscription policy where you’ll be charged monthly UNTIL you cancel. I even shared a screenshot saying theres no paid subscription. But they wont refund me because of their 14 day refund policy since they’ve been charging me for months..Version: 2.65.1
✓ Recent update removed vital functionI've used this app for about four years and have always subscribed to the premium edition. Up to now it has been brilliant. Unfortunately a change has recently been made that is now causing me so much additional effort in my workflow that I have just cancelled my subscription which is due to renew in a few weeks. The change is the loss of the ability to resize individual layers by pinching and moving the layer at the same time. This is vital when compositing multiple layers as I spend much time doing. Resizing now has to be done using handles at the corners of the layer, and then you have to move the layer into position, find the sizing isn't quite perfect, resize again, then reposition etc... What used to be an intuitive, simple, and fast process has been ruined. The 'pinch to resize' function now resizes all layers at the same time which is pointless. If this function is reinstated then I will not hesitate to re-subscribe. But in the meantime I'll be looking for an alternative application that doesn't impact my workflow so much. DEVS - Please fix this issue as I genuinely love everything about this app but it no longer fulfills my needs!.Version: 2.4.3
🙂 Photoleap: AI Art Photo Editor Positive Reviews
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⛔ Photoleap: AI Art Photo Editor Problems
