VPN 360: Best Fast IP Proxy App Negative ReviewsPango GmbH

VPN 360: Best Fast IP Proxy Negative Reviews

4.6
4.66859 star

Total 116 Negative Reviews

VPN 360: Best Fast IP Proxy App Complaints & User Negative Comments 2024

VPN 360: Best Fast IP Proxy app received 116 complaints, negative comments and reviews by users. Have you ever had a bad experience using VPN 360: Best Fast IP Proxy? Can you share your negative thoughts about vpn 360: best fast ip proxy?

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VPN 360: Best Fast IP Proxy for Negative User Reviews

BadSomehow I’m now paying for premium service which I thought it was a free one month trial from the beginning, it would be ok to pay for it if it actually work. But it doesn’t, every server I tried just loads forever and ended up with “failed connection”. But sometimes it does connect, very rarely, and when it does, the little ‘VPN’ icon will show up on the top of my screen, and my internet connection will just CRASHED completely:-) absolutely not working, not sure what premium service exactly am I paying for..Version: 1.3.0

No way to cancel via the appReally, NO exaggeration. There’s no “cancel” option on the menu, even if you uncollpase each tab. Even went to the “Support” tab which is a chat bot, typed in “cancel” and it then asks Qs such as “Is there anything we can do to make you stay?”. When you select no, it asks how you purchased and after selecting “Credit card” it then does nothing, no reply. Tried this 5 times and thought that maybe it went throgh but no notification but nope, was billed on my CC… HOWEVER, had gone to this support chat previous b/c app kept on disconnecting after the phone went to sleep (dealbreaker for me even before this cancel issue) and got no reply too. BUT when I then went to cancel shortly afterwards and it asked if there’s anything we can do, I then said my previous support Q hasn’t been answered. Within a couple hrs got emailed a detailed response from a human. Later on, after the 6 attempts at cancelling I even replied to this human via email but heard zip back… Even with all the subpar and shady VPNs out there, this may be a new low. Luckily took screenshots of every step of this process and will dispute with my CC. May file a complaint with the FTC and my state Attorney General too. Simply unbelievable.Version: 3.13.0

Keeps checking my fundsThe app I used first with free 7 days and then 15$ a month after, but I deleted the app and never used VPN 360 till I got money in my bank card which was used to get a subscription for this app that I don’t even have installed. It’s a good app but I can’t get a refund on this because I don’t need a VPN anymore..Version: 3.9.1

Don't ever download itDoesn't work, once you subscribe, u will never unsubscribe it!.Version: 1.2.1

SucksReally sucks.Version: 3.6.0

Trying to force a 5 star rllyI look up fake VPN in the App Store this was the first thing that popped up so I thought HHMM let’s experiment with this and I see a whole bunch of reviews that track back to the same IP address and that is your IP address nice fake reviews hide your ip next time really says a lot bout a company that made a VPN if they can’t even defend there own IP address.Version: 2.8.3

VirusGave me a virus and i had to get it fixed.Version: 3.8.0

Worked for a whileI loved using this app in high school so that I could use the wifi and all of my apps while not using data. After about 5 months of using it, I looked at what apps were using the most of my data and it had used 7.8 GB. I was surprised because this app is supposed to allow full access to wifi, but it was using my data while I was connected to wifi all day. I turned data access off to that app and now it doesn’t turn on when i’m connected to wifi. It used to be way to use but now I have to buy extra GB this month because this app used so much..Version: 1.2.2

It’s a no for me.I started the 7-day free trial yesterday and just cancelled it. It doesn’t even work with Netflix..Version: 2.0.2

Worst experience I’ve ever hadClicked a link and put in my password for a 7 day free subscription and ended up immediately charged and subscribed for a year? And when you try and complain or get a refund, there are no options, no contact details, no website and zero help from Apple either. This app is a scam and the reviews are fake and lies because I’ve seen so many people complaining about the same thing with VPN 360. Criminal. I had to open a case with PayPal. I want my money back now..Version: 2.20.0

Still keep charging my account after I deleted the appI subscribed a free trial and don’t like it the Deleted straight after. But it keeps charging my credit card for months! I want my money back as I have never use the service since deleted the app!.Version: 1.3.0

Avoid!I’ve downloaded the app and used the 7 days of free trial to test the quality of the VPN and since it was working properly I decided to continue with the monthly subscription: the first day after that it stopped working. There are no available servers at all time. I’ve been trying for the past 6 days with another phone as well and even contacted them without any replies. SAVE YOUR MONEY..Version: 1.3.0

Mistake or RIP OFF ??I cancelled this as soon as began using it as I do with all trial periods, otherwise I would forget to do so. But now they are asking, no demanding, payment even though it was well within there time limits. I have noticed this has happened to quite a few other people too. If this is how you are making your money, it is disgraceful, and I do not intend to let it go ~ not even for just 11 odd pound. It's the downright principal!! Hope to hear from you, before taking matters further. Thankfully I took a screenshot of when I cancelled which has date on and proves I did this on first day of trialling this app. Hope to hear from you in due course.Version: 1.2.9

IffyAt first was letting me use blocked apps on school wifi but stopped working for me today.Version: 1.1.9

Wifi turns offThis app works sometimes, when i’m at school and i try to connect to vpn it doesn’t even connect. it only connects sometimes.Version: 3.8.0

Good for some things, not for othersI use this VPN at school so my social media isn’t restricted, sometimes I’d have to disconnect and reconnect it because it was slow, but I’m not sure if it was because of my school’s WiFi or the VPN. Then I got the premium version to change location for my Netflix, and nothing changed. I tried all countries and it had no affect on what was available on Netflix so if that’s why you are getting this because the subscription is fairly cheap, don’t get this one, it doesn’t work..Version: 2.7.1

Scammers!Downloaded the app and says 7 day trial, but they charged me right away before I even tried using it! Funny how there’s so many people saying the same thing but no response from the developer. Contact Apple about these scammers, they were really helpful to cancel and refund me..Version: 2.0.1

Waste of money.Do not waste your money on this app. I did my free trial and loved it so I bought the premium for a year. It worked fine for a few days then it stopped working but it fixed itself after a few days. Again worked perfectly fine for a few days then stopped working again. This happened multiple times in the space of 3 months of me having this app. The past few weeks I haven’t been able to connect at all. I just assumed that it’d fixed itself like it had in the past. I’ve been in contact with them multiple times but have been told to wait while they get “feedback”. I’ve asked for a refund but got a vague email back telling me to be patient while they contact the developers. It really isn’t worth the hassle. I’ve paid for something that I haven’t been able to use in peace. It’s a scam. Stay away..Version: 2.2.0

HmmIt stopped working for me.Version: 1.2.1

Sooo slow...Used to be a great free VPN now speeds are dismal. Dropped..Version: 2.1.1

Issues recentlyI’ve been subscribed via my Apple account since Nov. 2022. I haven’t had any issues until these past couple of weeks. Recently I have been having to delete the app and reinstall in order to use. I did it once last week and the week before. I’ve had to do it on Sunday, Monday, and Tuesday of this week. It keeps saying I am a basic user despite having a 1 year subscription thru Apple. And customer service’s only advice is to uninstall and reinstall. It’s too bothersome to do everyday. And even if I do do that it doesn’t work for very long. It works for a couple hours and I get messages saying I’ve been disconnected and should upgrade. Please fix this issue..Version: 3.11.0

I’d give it more but with two issues.I’ve used this app for about three months, and it has worked wonderfully. Fast speeds, and for the most part, reliable (very few spontaneous disconnections)... With that said, a few days ago spontaneous disconnections started to occur, within a couple minutes of each other... And as of the last several hours, I’m unable to even open the app. My internet is working, I’m on here, and I’m able to do most of what I want (I’m currently in a country with content restrictions, so I use this). I currently pay for the service, is there a way to contact the developer for help here? I cannot open the app to even try to find out there. Ive deleted the app and reinstalled, I’ve powered off my phone and back on. I’ve had satisfactory service with the app until now.. I did just recently update to IOS 12.3.1. Could that have something to do with it? Thanks.Version: 1.3.0

Waste of time and moneyBought this app but it doesnt actually work , the only free location which usa works but when you pay for a premium account to get all the other locations they all simply connect to one other location which is in my experience the arab emirates . You may press france or holland or japan etc it either takes ages and not connect or it does eventually but to the arab emirates . When you try and get a refund app has next to guidance on doing so , went to through apple store to sort the issue and did the whole report problem thing . Soon i as submitted the reason for refund all you get is something along the lines of “ your purchase didnt meet the criteria for a refund “ Surely if you buy something and it doesnt do say it says on the tin you re miss sold . Anyway save your time and money , definetly not worth it and potentially is a scam but i refrained to use/say as the free location worked ..Version: 2.0.4

Enable me to cancelIt’s enabling me From cancelling or confirming the payment, the payment just got deducted automatically from my bank account!.Version: 1.2.2

Works, but annoying to cancel free trial.This VPN does the job, but I had many connection issues with it and oftentimes could only access the internet after I disconnected from it. The app is extremely unclear about cancelling the free trial. They claim that once you subscribe you can turn off a "auto-renewal" option, but you would have to pay money first for that to work. To cancel your subscription you have to go to your iPhone's settings, under "iTunes and App Store." Tap on your Apple ID, Select "view Apple ID", and you can cancel the subscription from there. The app should have a direct option to cancel your subscription, or at least clear instructions..Version: 1.2.2

My wifi connection was blocked after install this appI downloaded VPN 360 yesterday, and is in the free trial period. After working fine for one day, on the the second day, I experienced hours of my phone wasn’t able to connect to the hotel wifi. I was really confused and powered on and off my phone for several times, trying to get the internet back. Meanwhile, I still have this app installed in my phone, but was kept disconnected. It was very strange as it only happened after I downloaded this app into my phone. So I decided to try what happens if I delete this app, guess what! My wifi instantly got back! I’d like to know why this happens, and if it is a single experience..Version: 2.7.0

DissatisfiedIt worked perfectly for about a month, but a few days ago it stopped working. It was great while I lasted...😔.Version: 1.2.1

How SafeFor all the so called free VPN’s I’ve tried, I can say this one worked. That is as long as you’re happy to always be in NJ USA. Because the rest of the world is at a premium. Buy I ask myself what is the point of this VPN? Here is a section of their “Privacy Policy.” “We may collect and disclose personal information, including your usage data, to governmental authorities or agencies, including law enforcement agencies, at their request or pursuant to a court order.” There’s more but read it for yourself..Version: 1.2.9

This is a F###### scamF### this. It charged me $85. Give me my f###### money back.Version: 2.0.3

Doesn’t workDoesn’t even work.Version: 3.8.0

SCAMMERS.I never write reviews, but this one is as simple as: THIS IS NOT A FREE TRIAL. I agreed for the 7 days free trial and surprisingly i got charged the monthly rate of 11£ . I have an entire month, but i’m just gonna delete this scammer app right now. Can’t believe that apple doesn’t even give u a refund for this (i just downloaded this app so definitely my “FREE” trial is not ended). Is very VERY annoying. I don’t really care about losing 11£, but losing money this way is ridiculous and this people should be ashamed of themselves. Unacceptable This is a -10 star Review. Thank you very much and not gonna say any bad words because they are not allowed but immagine a full review full of FU*.Version: 2.0.1

Scam, there is no free trial.There is no free trial. If you accept the free 7 day subscription they bill you immediately anyway. It’s just a con to get people to subscribe thinking they get a free trial. App works ok, but I refuse to support a company who deceive..Version: 1.2.9

Can NOT change to another location though I’ve subscribed alreadyThe default connection is through United States and I conclude it in fact doesn’t work well. I’ve subscribed the premium and paid the $18 something dollars on the first day I downloaded this app. However, I cannot change locations, I can only use United States. Every time I try to connect through another location, it says “go premium”, and when I click it, it says something like “you’ve already subscribed”. Really annoying and I’m wondering what have I paid for? Truly a waste of money..Version: 2.0.3

PitifulCannot connect for months even though I’ve paid a full years subscription.Version: 3.1.0

Compromised My Device And My BankI bought a subscription. Everything seemed to be working fine for a few weeks. Then I opened the app one day to check it. THE VPN WAS OFF UNTIL I LOOKED AT AN ADVERTISEMENT. During that time, I had access to an unprotected public WiFi. Later that day I found that someone had accessed two of my bank accounts and had changed the passwords. This happened while I THOUGHT that VPN360 was working. Yes, I checked it many times when I first tried it AND I purchased a subscription. What kind of asinine company turns off your purchased VPN, without telling you, and only reactivates it after you’ve watched some ridiculous ad? The answer is a stupid company that cannot see the incompatibility of trying to generate advertising revenue from its paying users by turning the PAID utility off. Oh, and did I mention that VPN360 gave no notice that my VPN was not active. Thanks for screwing me, VPN360. Expect some lawsuits as the deserved reckoning for your rapacious stupidity..Version: 2.9.3

Used to work...Ok, so I thought this was a great app in the first couple of months, but after a while it just stopped working... I’ve gone through three other VPN apps and all of those have had the exact same problem within a couple of weeks. This one has definitely worked the longest, I’ve had it for a couple months, but now it just doesn’t work anymore... Also, I don’t understand why there are multiple connection options, because at least two of them don’t work correctly, and one disconnects every thirty minutes or so... However, this app does show potential and I hope that this review is seen by the developers, because I’ve given up looking for another VPN app that works..Version: 1.2.2

差评经常上不去 80%的时候显示connection failed 避雷.Version: 3.8.0

Can't connectI have purchased 1year premium, but the app keeps showing connecting. Wondering how to get refund.Version: 2.15.0

Bad service. Don’t try!They make it very complicated to cancel subscription. Their business model is to make money off people who couldn’t cancel on-time. I spent a lot of time trying to figure out cancellation as it was nit easy to find. Would not even refund when asked..Version: 1.2.2

EhIt’s a decent VPN, I’ve used it for years, but it wants a rating and to shove its premium deal into your face CONSTANTLY, which would be fine if there was an easily visible way to exit the premium promotion popup, but there isn’t. You have to scroll through all of it and click the tiny “continue using free” option that a lot of people won’t see, and most people will probably assume that you need a subscription to even use the service. Overall, it’s alright, but the ads are kind of predatory. Update: it’s now even worse. You cannot use it for free without being forced to watch an ad, i do not recommend it to anyone and highly suggest you avoid at all costs..Version: 3.11.0

7days free trial! No way!It says 7days free trial! After I downloaded it, straight away I was charged with full amount!! If it’s free for 7days! Why I’m charged! I need a refund for it! Because I don’t like it!.Version: 2.0.4

Scam and garbageI downloaded this app, and found it worked not very well, so I unsubscribed within half an hour. It say 7 days free trial, however it charged me 18 dollars. It’s wrong advertisement and scam, just give wrong information to customers to mislead them..Version: 2.0.2

Free trial is not so free, not even worth premium anyways!I’m a long term user of X-VPN but i wanted to try something new and saw this had good reviews so I applied for the free 7 day trial. Immediately after applying for the trial, a 1 month subscription was taken out of my bank account and upon trying to contact 360 I have still received no reply. I understand they’ll probably hit me with the terms and conditions and that it’s my fault for thinking I could try there product first before I purchase but they haven’t even replied to my query that was made nearly a week ago now. There selection of premium VPNs is not worth the price anyways, so unless you like being mugged off AVOID!.Version: 1.3.0

Wish I could give a lower rating SCAMI am very disappointed in this app. I used to have it installed on an old phone and worked perfectly fine. Now I see you have to pay for it, instead of it being free. I decided to give the premium trial a go but found it was no different to normal and then I found out I WAS CHARGED £11 for a trial. It’s appalling that you have to pay to try something..AVOID AT ALL COSTS. I thought the idea of a trail was to test something before you commit to the content or product but apparently it’s now acceptable to pay and try instead of trying before you buy. Extremely disappointed and I don’t know how I can get my money back. I am a student and wouldn’t have downloaded this app, nor tried the trial, if I knew it would charge me a significant amount of my weekly pay..Version: 1.2.9

Stole my money!!I downloaded because of the “free to cancel at anytime”, during my free 7 week trial I decided nope it’s not for me: I would like to cancel before the full months or years payment comes out.. turns out you can’t cancel until the first payment comes out, complete crooks. There isn’t even a cancel now button or form to cancel. I want to file a complaint due to false advertising but I don’t know if I can even do that with an app..Version: 1.2.2

Constant errorsDoesn’t work with Netflix when I’m trying access US streaming content. Netflix always comes up with an error message or it just stops working even after I paid for the premium. Better VPN’s out there!.Version: 2.0.4

It worked once and now it won’t work againBruh why doesn’t it work it connects once now it won’t.Version: 3.7.0

I’m disgusted, don’t waste your time or moneyI read both good and bad reviews and gave this app a chance despite the negative reviews. I downloaded the app but was not satisfied with the free version at all so I thought I’d give the free premium trial a go. After subscribing to the premium option I immediately cancelled the subscription so I didn’t forget to cancel before being charged after the trial period. The premium subscription was pointless!! The connection was still slow and when I changed my location, all the apps I tried using didn’t acknowledge the change of location and refused to work. On top of all of this, I was charged the monthly subscription fee. I’m disgusted that this company falsely advertises a free trial and then charges you the monthly fee anyway. I have never seen this issue with any other app. To summarise, I was charged for a free trial on an app that is useless and doesn’t work. If I could give a lower rating I would..Version: 2.8.2

Recent updates unreliableVPN disconnects constantly after recent updates. I don’t mind watching ads for use time, but the change has made the app a buggy mess. Constantly disconnects, my use time doesn’t go down and vpn will randomly stop working whilst connected. I’m going to have to switch to an alternate app, which is a shame as I enjoyed how consistent this app used to be..Version: 3.11.1

Free trial not free!!!How can you sell me a ‘free trial’ and then charge $19.99 for it? And then the VPN doesn’t work. Just wasted my time and money..Version: 2.0.1

Doesn’t workDoesn’t work, can’t connect, and tried all the troubleshooting steps provided in the app. Tried reinstalling the app and now it’s asking me to pay to subscribe again. It’s pretty frustrating considering I already paid and spent much time having to troubleshoot with no resolve. 😔.Version: 2.0.3

Needs fixingWorks fine as long as you don’t need Apple bookstore/app store/iTunes Store as it seems to interfere with logging into any of those currently (either endless spinning icon or “not able to connect to xxx store” messages). Normal function resumes immediately on disconnecting this vpn. Might just be an issue with apples recent update but needs fixing quickly if this app is to be any use. Also crashes every time I try select “connection mode” on iPad which is very poor for an expensive app..Version: 2.0.0

It doesn't workIt doesn't work, drains all ur battery. don't even bother getting it.Version: 1.2.1

Cheating VPN - Uses all of your dataDO NOT USE THIS VPN. I downloaded this VPN before I went on my trip to China and I was shocked at how amazingly fast it was. I had limited data of 3GB before I left. And over the course of the three weeks I was gone, I started getting messages of how much data I was using. When I saw that I had already used 1 full GB of data in less than 5 days, I panicked and thought it was my social media that kept downloading data onto my phone. So I decided to turn off my data when I went outside, which made it so that my parents couldn’t contact me. I would use the hotel’s WiFi with the VPN on so I could check everything. By 2 weeks ish, I realized that I had already passed my data limit BY A LOT. I had used 8.2 GB OF DATA!! Desperate, I couldn’t believe that my social media could have used this much. And when I checked, VPN 360 had used 5.4 GB OF DATA 😡😡 so I actually only used 2.8 GB. And most of the time, I used WiFi with everything. Therefore, it’s clear to me that even though you use WiFi, this VPN will not work unless you use let it use data. That is why it is so fast. Don’t use this VPN 🙅🏻‍♀️.Version: 1.2.2

Not workingIt says it’s connected, but I’m still unable to load Fb or other things, so it is not working!.Version: 1.2.2

Re downloading by its selfWhen I deleted that app every time after when I downloaded another app it would re download it self with out me doing anything..Version: 2.8.3

USED ALL MY DATA😡😡My school always blocks all social media like Snapchat, instagram etc. So I figured I could just use a VPN to get around this. I tried multiple different apps with them all being very slow. Most of them 1 mb/s. Then I tried this app and was getting speeds over 40 mb/s and at first I thought, “man this is impressive, some paid services can’t even do this”. But as time went on I became more suspicious if I was really using WiFi. Maybe, Just maybe this app was using my data. Turns out I was right 2 weeks later I get a text from my mobile service provider(at&t) with a message stating,”you have used 75% of your data”. Then I think to myself,”THERE NO WAY”. So I did what every frustrated person who data was almost gone would do, I checked how much I had used. It said I had used 7 GIGS OF DATA! I never use this much. Then I check my cellular data settings on my phone and it said VPN 360 had used 6 GB of data! How could this be I’m always on WiFi with this VPN. Then I thought,”this app must just be using my data, not WiFi.”. This must be how it gets those speeds around 40 mb/s. That is is why I wrote this, to let people know this app is a bunch of bull crap. It doesn’t use you WiFi at all it just eats up your mobile data even you think you using WiFi. Thank you for reading and I hope this deters anyone from making the mistake of using this disgusting app!.Version: 1.2.2

Not very reliableThe app has a very clean look and is pretty simple to use. I subbed for a year of premium yet there’s still the very large “Go Premium” Button in the menu. Same for the “speed up connection” button, it just leads me back to the subscription I already purchased. It disconnects by itself fairly often, which is the most annoying part. Also would be nice to see what cities you are connected to, since having two identical united states looks useless..Version: 1.2.9

EhWorked fine for a few days (even tho connection was a bit slow) then I was unable to connect at all afterwards. I thought I finally found a good vpn that works in China smh.Version: 2.0.3

Useless auto saved bot repliesBit Wasted my time asking me questions Then when it was the step to cancel It did nothing but repeat the question.Version: 3.9.1

Don’t subscribeI bought premium and it’s still Incredibly slow, basically unusable. Huge scam..Version: 1.2.9

Product reviewDO NOT WASTE YOIR MONEY ... WHEN YOU CONTACT TGE “NEED HELP” area, no one replies ... EXTREMELY FRUSTRATING ... works at 5 minute intervals and the VPN icon remains on all the time EVEN WHEN YOU ARE DISCONNECTED (which is often)! Purchased premium version. Was working fine for 3 months ... then it just stopped working despite selecting the “stay connected” mode... wrote 4 times for support with no reply. Furthermore the VPN symbol appeared at the top so it looked as if it was working... but it was not. Removed the app and reinstalled it... but no luck. In my opinion the developer is very unresponsive and the product does not work as advertised. TOTALLY Disappointed. NOW the app is flooded with ADS and has stopped working for more then 5 mins at a time. Again I wrote and no reply... find another product in my opinion, this one is awful!.Version: 1.3.0

PLSS DON’T DOWNLOADOver the days I’ve been using VPN 360 none of it works at all, I try change my location and it comes up with this picture and I can’t get out of it. It doesn’t allow you to change your location at all. Second is that it doesn’t connect at all. I feel like my storage will go full because of this app, this app is useless. It also takes away my wifi..Version: 2.9.3

Strange...Downloaded and was useful at first, but after about one week it took forever for the connection. What’s worse, if I switch the vpn on both my WiFi and 4G become unavailable, only if I turn off the vpn then the WiFi and 4G could be back.... I wonder what is the problem, as the app was quite good but the bug (is it a bug?) is annoying and prevents me from using this app..Version: 2.1.2

Do not useI bought this VPN to stream from the UK. Without warning they removed the UK as an option and put as a premium subscription. I tried to get in touch with them, but it’s been over a week and no response. Stay away!.Version: 1.3.0

Very lousySuper slow super laggy super unreliable basically the moment I started using this service as a paid service I started to notice the little skimps here and there and overall I definately recommend that if you are planning on getting a year service go for the better ones out there and pay the extra 20$ get a year of something that’s actually fast. Something that actually works. I set my vpn and it’s like it’s not even on, except for when it takes an hour to load. You can’t even select the specific state you want to appear online from you can select only as broad as United States, but even that, doesn’t work well. I feel like I am totally unprotected on top of the super slow speed and lack of features, I went through and deleted a bunch of virusy mine attachment files I never even downloaded and have no idea where they from and how they stuck them self’s in my folders, honestly the extra money for the top end service is worth this app times a million.. maybe for people using the free version, as a free version it could be acceptable but I paid 36$ for a year and it’s too late for a refund, but you know sometimes you make “those” purchases where you gota step away count the loss and dump it in the trash where it belongs. I wrote this review for you reading for all people considering throwing your cash on vpn service, know the specs and read the review make informed decisions. ✌️.Version: 2.1.1

Crashes my phone!!It used to work fine, but then it started crashing my wifi and then data, then when I tried to delete the app it wouldn’t get off. I would restart my phone and it would still be there. I couldn’t go into the app either it would just glitch out. Terrible. Fix the bugs..Version: 2.1.1

Suddenly not workingWhy suddenly not working in oct.. ok to pay the premium, but not sure it will work for China. Any one can share the experience for China? If China can’t be used, what for!.Version: 1.2.1

Keeps disconnectingIt works well for Netflix which is what I use it for but it keeps disconnecting. Would rate 5 stars otherwise..Version: 1.2.9

Verified ScamI am an expert at detecting scams for a living and this is a major red flag. The developers are verified crooks. Be careful!.Version: 1.3.0

Loved once but not any more. Need refundI’d subscribed for the past 2 years. But I need a refund now. It didn’t work well since last year. Idk if this only happens on me or ? The problems I found 1. The most annoying part must be the long waiting time. It usually take more than 2 min to connect. Excuse me? 2. Reinstall app won’t help. Neither do delete certificates. I have wasted too much time on fixing it. The replies from support team sound like stupid auto reply. Fairly give it a 2 star..Version: 2.17.0

How to manage the auto renew of the subBased on the information the app provide. I cannot find the account setting in order to manage the auto renew. Can some one tell me how to cancel the subscription? Thanks!.Version: 1.2.2

UselessIn the only country where this app is really needed, it doesn’t work at all! Unless you want to pay and risk wasting your money when the Great FireWall occasionally tightens and shuts it down completely, then you can try the “Limited” option. This should be called, “Non-existent” option, as it doesn’t work at all. You sit through one terrible advert after another (most of which have fake cancel (X) buttons which lead you to another website/app) only to then watch the VPN try to connect for 10+ minutes. It then fails. You disconnect, watch another advertisement , try to reconnect, watch another advertisement, only to find that you’ve wasted several hours trying to connect when you could have just used Epic Browser. Absolutely useless..Version: 2.15.0

Worst VPN App EverI have tried disconnecting from the VPN many times, and whenever I disconnect, it reconnects again. Even if I quit the app, it is never letting me disconnect from the VPN. On top of that, this app has a fake “send review” button, so when you think you’re submitting a review to the App Store, you’re just sending it to the developers so bad reviews about this terrible app don’t ruin their reputation on the App Store. Do not get this app, it is a waste of storage space, a scam, and also suspiciously weird how it won’t let me disconnect from their service..Version: 2.7.0

Charged for free trialThe app itself works well but I’m concerned that there appears to be no multi device connection available. Also I signed up for the free trial but was charged the monthly subscription price! Not happy and expect a full refund!.Version: 2.1.1

Multiple device connecting issueHey, I’ve already purchased one month premium on my iPhone, there’s no way to add my iPad to the same connection, so now I have to purchase another month’s plan on my iPad, got charged twice for the same account, what a scam, instructions on how to add a new device is nowhere to be found?.Version: 2.0.3

Absolute scamI downloaded this app and started the free premium trial, towards the end of the free trial I went to end it, there was no clear way to end it, even from looking at their instructions, i asked them to end my trial- nothing. Then I’ve contacted them asking to not charge me any more and heard nothing back. My next steps will be to contact the App Store for help. Absolutely disgusting that they take your money this way, it’s almost stealing, I don’t feel that Apple should have this app on their App Store. I’ve already paid for one months membership that I didn’t want I just hope they don’t take any more of my money!.Version: 1.2.2

1st year- Okay, 2nd year- Absolute GarbageSo I’ve used this vpn for a year now and it was pretty good for a while. It only disconnect once in a while but most importantly the app itself always froze and would close itself. I thought whatever at least it works most of the time. I renewed my subscription and it just doesn’t work at all. In two weeks I’ve connected 0 times and it’s just getting ridiculous. It just keeps saying the vpn can’t connect to ANY server. I applied for a refund with Apple, went nowhere. I wrote to their customer service a week ago, nothing. If you are looking at this give me my money back because your app isn’t doing its job. If there is some sort of error that you need to fix do it now and add two weeks to my subscription for free..Version: 2.0.0

VPNPaid for and downloaded this app before travelling, to cover my internet usage while working in an unsecure country. The app has been a let down to me as it continually ceases to work, even during use. I can be using the internet on either my phone or tablet, a cursory glance at the VPN status will show that it has once again disconnected itself, meaning I have no idea how long my devices have been unprotected whilst connected to the internet. I would not recommend this product and encourage you spend your money elsewhere..Version: 1.2.2

Do not trustI’m not sure how this app has a lot of good reviews. people clearly don’t understand what a VPN is for and what it should achieve. although it might be good on phones it’s worse because mainly it’s not transparent about logging which should be a big deal for anyone considering a VPN. the whole point is to protect your privacy not give your information to a company when they don’t say what they do with it. Nord VPN is way better and is transparent about what it does with your data. remember VPNs protect your privacy and are not for data collection. avoid!.Version: 2.5.3

Keeps crashingWon’t open keeps crashing. Tried on my phone and doesn’t work, it will say it’s connected but doesn’t unblock anything..Version: 1.2.2

Good sometimesI'm a student at a high school that has the worst wifi ever, so I got this because other kids were. It was great at first, but after a few weeks I had to start watching ads every 15 minutes, which was fine until I noticed the time didn't seem correct. Like, it went by way to fast, and I noticed the "15 minutes" Didn't last 15 minutes. Another issue that has only happened in the past few days is whenever I go onto another app with the VPN still on, it disconnects..Version: 3.15.0

Very bad and strongly not recommendThis the most terrible experience of VPN App i’ve ever had, it’s barely working functional during the day when i was using, should disconnect and reconnect several times although i was the premium account and could speed test piror connect it, but still very poor connecting. BEAWARE OF ITS AUTO SUBSCRIBE STOLEN UR MONEY AWAY!.Version: 1.3.0

Absolutely fraudThe app gives two options for premium subscription with free trial for seven days but, on subscribing, there is no free trial and the charge directly gets debited in your account. Further, the app does not give any additional location as compared Tor he free version. I NEED MY MONEY BACK AND CHARGE REVERSED!!!.Version: 2.0.4

Works but Kills BatteryThis app works great at school for getting through the firewall to access Snapchat, Instagram, and Spotify, but it drains battery really fast, which really sucks :/.Version: 1.3.0

EhWorked for half a year now it won’t even let me open it, DISAPPOINTED.Version: 1.2.9

Hard to cancel subscriptionTrying to cancel subscription it will still charge you even without using full free trial But what if the the first day of your trial doesn’t seem right for you and you want to cancel straight away. Which is what I want to do because I used only one day free trial and already I want to cancel but it’s not letting me..Version: 1.2.2

The Worst VPN I had usedI agreed the 7-day free trail and it suppose to cost my money 7 days later. However, it took my money right away. Also, I cannot connect to the internet via this Application. I really want to ask what I paid for? Can you give my money back? Cheating company!.Version: 2.0.3

Doesn’t work anymore??Been using this vpn for over a year now, it used to work fine, but starting May 2021 it stopped connecting???.Version: 2.7.0

AmazingMy app experience was great, even without premium it was pretty smooth most of the time, and the app interface was easy to use. Of course, it wasn’t perfect as sometimes there would be small disconnections. But I could always reconnect, or it would fix itself. After using it daily (while on holiday) for quite a while, they even offered me free premium for a month! Premium is great, not that many server choices but all of them work perfectly and is always speedy. One problem was sometimes websites/apps that don’t need VPN sometimes don’t work when using VPN, but you can just turn it off. Overall great, with the added bonus that it can be used for free, which most VPNs don’t do..Version: 1.3.0

Not possible to find supportThe app is not working at all on my iPad. I just get a screen with a picture and nothing more. I have not found a way to get support. Perhaps a low rating is the only way?.Version: 2.9.2

Free ?????Here is their opening paragraph “””” VPN 360 is one of the best and easiest ways to access al your favorite online content for free “”” There is NO FREE option and it also does not “save” your updated cookie options. Developer response “”” "Thank you for installing our app. Please note that we have two versions, free and premium. Or free version allows you to connect to optimal location only. If you want to change the location you need to upgrade to premium, you can get a subscription from the app."”””” Great NON ANSWER !! I uninstalled your post app almost immediately, if there is a “FREE” Version it is not evident .. and you make it so cookies follow against California law PROTON app works GREAT !.Version: 2.13.0

This app is basically a scamI downloaded this app about a month ago to see what it was like and how the speeds were, however after finding out it was incredibly slow I deleted within the day of download. I never bought anything or any kind of subscription, however I have just been charged £11 for the service and after disputing this I have been told it is in no way refundable. DO NOT USE THIS APP!! I eventually used Express VPN as it was faster and worth paying for and was consistent the whole time I was travelling around China..Version: 1.2.2

ScamUsed this for years, thought on a whim I would try the premium trial and like other people said it took a payment from my bank account the following day. This was ONE day into a 7 day “free” week trial and the payment was taken? To make it clear - people aren’t complaining because they didn’t cancel a trial in time, they’re complaining because the free trial is a blatant lie. The amount of money them and Apple must make from people who decide to take the “free” trial must be ridiculous. Yes I’m sure when I report I’ll get my money back, but it’s disgusting behaviour by them and Apple, as both must be aware by now..Version: 2.0.3

Very angryPurchased a year premium subscription, fee months in - default location changed to US, when trying to change to UK (the one I bought it for as don’t need any others) the app asks me to chose a subscription option. When pressing on premium it says I am already subscribed but doesn’t allow me to change location!!! Despite stating that I can connect 5 devices I can only login on one! I raised two tickets with customer support yesterday -went to check if anyone responded - both requests gone! Absolute disgrace!!!!!.Version: 1.2.9

Can not cancel Subscription!I accidentally accept Free Premium, in order to avoid automatic billing after the free trail, I was trying to cancel Premium through iTunes, while it shows that I do not have any subscriptions, which means this app may charge you not through iTunes but the company itself! But the app says we can only cancel Premium through iTunes, so are you cheating! ?.Version: 2.0.3

ChargeI never write reviews but this particular time I do. I unsubscribed after 3 days of 7 days free trialand deleted app but was charge for month subscription $18 anyway. Disappointed . Poor service.Version: 1.2.2

Sucks!I turn the app on, and I try turning the place to Canada, turns out you only can use it for United States unless you get a money wasting premium. I can’t use it at all, it pretty much turns off your wifi unless you live in the United States. Definitely not recommending this app..Version: 2.0.3

Doesn't workPaid for 1-year premium. It worked well for the past 8 months, but it cannot connect VPN since last week..Version: 2.7.0

Free Trial OKI downloaded and used the free trial week which worked fine, however I couldn’t work out how to unsubscribe so that I wouldn’t be charged for the months subscription. I googled it in the end as there are no clear instructions on the app. For anyone also struggling to work out how to unsubscribe just find the confirmation email you received from apple when you signed up to the free trial week and click on the link that says ‘view your subscription’ then cancel..Version: 1.2.2

Very disappointedSo sad. I had this app for months and loved it and then accidentally deleted it when re arranging my background. When I got the app back it was no longer free. Very disappointed seeing as this was the best VPN out there until now. If you don’t want to pay, would not recommend..Version: 2.5.2

Proxies are failingPareil moyenne toutounnure.Version: 3.8.0

Wot a shameIve stopped using app since they started adding monthly usage fees.Version: 2.8.3

Great-almostI love how it’s virtually a one screen app. You open the application and there’s a button saying to connect or disconnect to the VPN. However if you aren’t a premium member, the connection is slightly slower than normal and you can only connect to US servers. I don’t know how this works for people in the US, do they just always have network for them or do they have to connect to somewhere else? Anyways great app if you want a basic free VPN but if you’re looking for something more then I suggest you look elsewhere.Version: 1.2.2

EhGood but randomly stops and u have to re download it. but now it’s not working.Version: 3.7.0

MUST READ!This vpn offers a one month free trial but if you do not cancel it before the next month they will automatically charge you $18 without realizing. DONT DOWNLOAD! If you have downloaded this go to settings and into iTunes and AppStore subscriptions and cancel this subscription as soon as possible!.Version: 1.2.2

Not freeThis app requires pre-payment for a 7 day trial. To me looks like faulty advertisement of bait and switch. For this I am giving 1..Version: 3.9.1

VPN 360 is a disappointmentVPN 360 is not a good app. It gives you adds every fifteen minutes you used it and it’s adds are disturbing and should NOT be put on a VPN app. It would also always glitch and make me watch two adds for 15 minutes. And then when I would try to connect my VPN, it would keep turning on and off and on and off which was so annoying. This app need to work on its ads and it’s glitches. This app would be good but it does need a lot of work. If you’re looking for a VPN just don’t pick this one. There’s a lot of VPN’s that are good. Have not that much ads have appropriate ads and have no glitches get one of those, but not this one..Version: 3.15.1

PLEASR DON’T DOWNLOAD IT!I haven’t see any APP like this which makes you subscribe it without giving proper notice. It didn’t provide clear instructions on how to unsubscribe either. It didn’t give notice ahead of time before the free trial ends. Yes you sent an email. I wasn’t able to access my gmail account while I was in China (and that’s why I, and I believe many other customers too, needed a VPN.) I did checked in the APP and tried to find the unsubscribe policy but there was nothing in it. How can we cancel it without knowing what is happening?! Be careful of using customer’s data without asking their permission overtly. The newly published GDPR is just for you..Version: 1.2.2

Totally CrapI purchased this for one year and it worked for couple of months. I even recommended it to my friends but then it stopped working. Not even the main screen will appear no matter what you do. I send couple of emails to the support service but they looked absolutely not interested (because they already had my money for the whole year). They seem to use this strategy to give you a good service in trial period but once you pay for it and the trial period is over - there is no more service. I will strongly urge you not to buy this app. It’s a total waste of money and time. Good Luck.Version: 1.2.2

Please fix this things as soonest possible please app developersI am serious Please fix this vpn app I have been using it for a long time and now every time this vpn is turn on for 20 or 30 mins it disconnects and also when my phone is on lock mode it takes time to connect again to the vpn please make this vpn connection much stronger because it keeps on disconnecting and I have tried everything you guys have told me to do Ive tried everything am serious I’ve tried everything and the problem still persist so please fix this vpn app and make the connection of this vpn app much much stronger and faster please please fix this problem as soonest possible I would appreciate it a lot if it is fix as soonest possible Please fix this and also please add some more different free vpn locations from different states and from different countries for the free version of this app please do app developers it would be appreciate it a lot it really would.Version: 1.2.9

TerribleThis vpn is absolutely terrible. Doesn’t connect and if it does it stays connected for a minute at most..Version: 3.8.0

Was a 5 star app before the recent updateThis app was great and I’ve used it all 4 years of high school until now. The recent update from like a few days ago made me accept this terms of service thing to use the app, I accepted it and now it barely even works. First of all when I get home and want to turn it off, it doesn’t turn off. When I turn my von off it also turns my wifi off, same thing happens on LTE data. When I turn off my vpn while using data, it just turns off my data as a whole. Even when I’m on it everything takes wayyyy longer to load and is much laggier than before. I have no choice but to switch to a different app..Version: 2.0.1

Connection NEEDS TO BE FASTERThe connection should be faster and you shouldnt have to pay to connect to a different country, especially when you are half way across the world from america.Version: 2.1.1

Can’t cancelI accidentally bought the premium and I want to cancel it but I can’t cancel it.Version: 3.8.0

Refund pleaseI stop the subscrition a day after I purchased this app, cuz it wasn't working at all. It means that I unsunscribed 6 days before free trial ends. And how dare you charge me 18.07 CAD without any notice. Give me a refund or I am going to sue you guys as violate consumer protection law..Version: 2.0.2


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