Words With Friends 2 Word Game App Negative ReviewsZynga Inc.

Words With Friends 2 Word Game Negative Reviews

4.5
4.5968 star

Total 156 Negative Reviews

Words With Friends 2 Word Game App Complaints & User Negative Comments 2024

Words With Friends 2 Word Game app received 156 complaints, negative comments and reviews by users. Have you ever had a bad experience using Words With Friends 2 Word Game? Can you share your negative thoughts about words with friends 2 word game?

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Words With Friends 2 Word Game for Negative User Reviews

Less than perfectI love this game, but it’s incredibly annoying that you keep taking away turns in Daily Word Play. When I first downloaded the game, we had five chances to get to the 192 points score. At some point, that dropped four chances which did make it more challenging, but I could still on occasion succeed in getting that score without having to watch an ad. now in this latest version, you were giving us only three choices. That pretty much guarantees, I will be forced to watch an ad, since I would need to average more than 60 points in each word to hit that goal in three moves. I am still playing it, but only long enough to get my 45 points for my daily goal. I have given up on playing the entire game because I’m sick of being forced to watch the ads. In addition, this latest version seems to have a number of bugs. If I’m playing music on my Bluetooth speaker, when I open this game, the music turns off. When I am playing solo challenge games, it is not uncommon for the game to get stuck and just show a spinning circle on the challenger’s move. I have to exit the game and go back into it to get it “unstuck”. Fix these bugs and give me back a fourth attempt in Daily Wordplay, and I’ll go back to rating this game five stars!.Version: 21.1.0

‘Banned’ in error, no avenue for appeal or area of ‘breach of TOS’ provided.After playing WWF for 12 years with no issues, I began experiencing an issue around 2 months ago where I was ‘banned’ after every app update. Zynga reinstated my account every time this occurred, saying it was a ‘technical issue’ that they were aware of and were investigating to find a permanent solution. After having this issue occur a number of times in the past week again after a period of time with no issues (again following an app update), Zynga now say my account has been reviewed and I have been permanently suspended due to a ‘breach of terms of service’. This decision is apparently final and I have no avenue for review, despite being told approximately 15 times previously that this was occurring due to a known technical issue. I have not been told which area of the TOS I have allegedly breached and could find no areas of concern when reviewing TOS in detail today. I have found a number of people online who have experienced a similar situation, and Apple appear unable or unwilling to act. I have previously also paid to remove ads, but no refund will be given, again due to TOS. I want this to be a warning to any WWF players. Zynga is not a transparent or reasonable organisation, and should be treated with extreme caution..Version: 18.30.2

Ads... bet you haven’t heard this beforeI would happily pay $15 once and have ads removed permanently. I also feel most people would agree to this considering the current system. There are way too many ads shoved into this game and expecting people to pay $15 A MONTH is mental. I really do enjoy your game and I’m fine supporting it just like make it reasonable no monthly payments just a one time thing. If nothing happens about this people are gonna start realising they can play other games like scrabble or word chums and get rid of ads right away with one payment. Take this into consideration. If your worried about your money I doubt it would go down it would either stay even or you may even earn more because $15 ONCE is actually affordable..Version: 11.0.1

Awful buggy mess with lots of nonsenseI’ve been playing for years with my family. We all have the paid original version but update our apps so we have the latest version. It’s so bloated with gamification outside the actual word games that it really detracts from the game play. I hope that the developers are making tons of money from premium upgrades and store purchases as all of us are tired of it. We just want to play words with friends and don’t care about cheat moves, frames, stickers, playing word master or strangers. Those players less able to cope with new things just don’t okay any more. Please introduce a setting to all of these off. In addition the settings that you can use don’t work and notifications are constant. Sometimes you are level 0 with notification, sometimes your proper level with none - even with good connectivity. The gameplay on word wheel has even changed to make the wheel so small it cannot be used. Constant negative developments. Looking forward to a competing developer producing something better..Version: 20.72.0

You’ve ruined it!Yet again you’ve added another annoying feature! SUPERSCORE! I don’t want to play anything other than the classic game but there’s no way to decline an invite to play … and resigning counts as a loss! So you are forcing me to play a stupid version of the game I’ve been playing for years! Why can’t we decline these invites? Why should we have to play them? This latest update is awful! I’ve been playing for years and I’ve never known to be sooo bad! Here’s just a few of the recent problems and gripes I’ve got with it! I’ve never known it to crash before but It keeps constantly crashing now! I really don’t like the ‘instant’ send, and now I can’t even check new players out before confirming whether I’ll accept their invitation to play! If anyone is considering downloading the game (or like I did years ago purchasing the app!) I’d say DON’T BOTHER! At least until they’ve sorted all the glitches and problems!.Version: 21.50.2

Used to be goodI used to enjoy playing, but now the game is really annoying unless you pay (and not once, but monthly). Pop ups, long ads, and manipulatively linking “prizes” to those who pay the $13 a month are all super annoying..Version: 16.31.1

Was good now loads of issuesI’ve been playing this game for over 10yrs. It was and is good, a great way to keep my mind active, and communicate with family. Unfortunately the past few weeks the game has been terrible, says I’ve got 21 notifications / games to play but there’s nothing to play, the letters where a profile picture goes doesn’t correspond to the person I’m playing anymore, solo challenge freezes or is slow. Bug fixes haven’t worked and no more updates to be had at present. I’ve deleted reinstalled deleted reinstalled and just about to reinstall again and each time it does the same thing 21 notifications hope it gets sorted soon coz it’s really annoying, and I’m not the only one it’s happening to, it’s also happening to my friend I play against..Version: 21.20.4

And now they’ve messed up the chatNot much to like about this app, it used to be good without all the irritating dross. Basically, it’s not WWF anymore, just a compendium of awful games. It was a good way of keeping in touch with friends, but now it’s too easy to lose the chat you’ve already typed. No doubt this negative review will be deleted too so that the false rating remains high. To give us the option of having the original app back would make too much sense for these clowns to understand. Totally ruined a good game. Well, after 10 years or more of playing this game, you’ve finally wore us down to the point we’re packing up playing it. We’ve decided we’ve had enough of all the crap you’ve introduced to a once simple and enjoyable game and instead of allowing us and others to just keep the simple game and a chat that is now cumbersome to use, you've messed it up in a big way. We just don’t enjoy it anymore..Version: 21.30.7

Awful!!!Awful after recent update, duals kick you out while you’re in a match. App freezes after every single game. FIX IT!.Version: 18.20.1

Laggy messThe first words with friends app seems to have completely disappeared and is no longer playable so I was forced to download this one and so far it has been pretty much unplayable due to the bugs and lag. The game hitches constantly, making the team mode unplayable because it stutters so much in the time one move takes that everyone else has played 2 moves themselves. The chat is also completely broken and unusable. I added a friend that I played with on the original and it seems like it tried to port the chat from that over to this but all it has done is give both of us neverending notifications and all the messages sent are either replicated hundreds of times or flat out don’t go through. Probably worth noting that the first one ran incredibly well with no issues at all too, which makes this even more annoying. Hopefully they can optimise this soon but for now I would avoid completely..Version: 9.93.1

Fix the dictionaryWords allowed and not allowed are a joke. If the developers spent more time on fixing the dictionary and less on frippery like the idiotic stickers, frames & tile styles, it would be a much better game. Support is staffed by a group of peanuts who can only return canned responses. No attempts to understand or get to the bottom of a problem - just token phrases and an assumption that the end user is an idiot. 3 stars is generous..... And let me guess…. You “value my opinion and are always working to make it better” No, you don’t, and no, you’re not. You add more and more useless rubbish that you don’t allow people to opt out of, and you don’t fix issues with the dictionary, which should be the focus of a word-based game! The latest update is the worst yet. Childish and garish..Version: 20.75.0

Great? If You Say So...I’ve been playing WWF for at least a decade, and written several favourable reviews. However, the longer I play it, the more unwanted “bells and whistles” are added, which totally spoil the game for me. After all, it’s basically Scrabble, and that’s all I wish to play. What’s finally driven me to write yet another review is the prize tier. I don’t use the Coins and as far as I know I can’t swap them or give them away, and one can only have a maximum of 1500 Coins amassed. Well, I’ve had 1500 of those pests for... years. Yet, every day, at least once a day, I’m forced to tap “Great!” when I go up another tier, and “collect” another 6 or 8 coins which I don’t get even if I wanted them; if it were allowed I’d have at least 5000 of them. It’s bad enough that I’m accepting a “prize” I don’t want and can’t have, but the straw that’s broken this camel’s back is actually having to tap “GREAT!!” to exit the screen. It’s NOT great, it’s not even ok. It’s annoying, and has reduced my enjoyment of WWF so much that I’m beginning to understand why so many of my friends no longer play it. PS: As I said, I don’t care for the idiot “prizes;” I just want to play. However I claim the goals EVERY day to get rid of the prompts, and I play EVERY day - so why do I only ever get a “One Day Streak?” PLEASE, get rid of the bells and whistles, Zynga!.Version: 18.01.3

CheatsComputers opponents are able to literally make up words that Do NOT exist, if you try and use the same words it says Unacceptable Word, so it is only good to play against another Human. However you need to play the challenges to gain coins and badges etc. Power Ups are very expensive and not worth the price. Too many adds and the asking price is utterly ridiculous and should jot cost $14/month to play when the game allows cheating which encourages you to spend money. If the computer opponents were actually using real words it would be a much better game. Also words that do exist both in English UK and English US are not always allowed to be played so there is far too many discrepancies to put any money towards this app, the makers have certainly found a way to make alot of money while ripping their consumers out of hard earned money and time..Version: 11.0.1

Good game but bugs are costly and weird strangersThe game in itself is good. I’ve been playing it for almost 10 years in and off. However, I recommend you don’t spend money on it. I recently bought the rewards pass and have missed out on getting a lot of the rewards because the app keeps bugging out and removing the pass altogether. I tried to contact support, did what they told me, and still got no fix or refund. There are a lot of glitches that cause you to have to spend coins twice. Through several updates, the issue has not been resolved. I spent money on the game because I love it but it’s just not worth the bugs. On top of that, there’s a scam issue when you play with male strangers. There are hundreds of fake profiles run by a bot. They try to talk to you excessively, hit on you, etc. They draw you in and later on ask for money. I only know all of that because I’ve read about it, but at first I had no idea why I was being hit on by creepy strange men. I don’t mind playing games with random users but there has to be some way WWF can weed out the bots.... the bots immediately resign games if you don’t continue chatting with them because they know they won’t get any scam money. Zynga pleeeeaaaassssseeeee fix these issues. They’re killing an otherwise great game..Version: 15.60.2

AN AD AFTER EVERY MOVE???I used to love this game but now it has become so annoying I’ve stopped playing. Every single move there’s an advertisement that you can’t even skip until the timer for the ex to escape comes on. The greed has ruin the game.Version: 18.21.1

Why so many long adsThis game is great, but the ads are a completely intrusive.Version: 13.40.3

Don’t waste money on coins.I’ve been playing since 2011 and noticed some things along the way. I’m finally irked enough to write a review. First off, most apps on here have a sole purpose and that is to make money for the developer and it seems to me like they use clever algorithms in order to achieve this with WWF. I always end up with all consonants or all vowels and then use a free swap that I’ve earned (you can purchase them as well) and then get more of the same essentially wasting your free swap. You might say that can happen in real life, but if you’ve played long enough you can almost predict it. I also know there are some games that I will statistically have no chance to win when all of the high value tiles go to your opponent. Again, just a pattern I’ve notice. I’ve also noticed that in the tile bag they always try to keep the consonants and vowels fairly even so I know it’s not random. Then in Quick Play where you need to have a ticket to play I would get glitches that to me seem like they are on purpose. For instance I started a game and could see my opponent already racking up points before the screen finished loading my screen to play. Sometimes I would use a ticket and it would take me back to the beginning screen and I would lose my ticket. I refuse to spend money on this app because I know it’s like playing Vegas. The odds are never in your favor. I still play it, but just know you won’t have a chance it certain games..Version: 15.76.1

Good game, VERY POOR SUPPORT!!I’ve played this game for about 6 years and the game itself is great. Playing and able to chat to people all over the world is great!! Two MASSIVE downsides are the reliability of the app. My account as blocked multiple times, to the point it was unusable and had to delete it and start again. Allegedly blocked for inappropriate behaviour or breaking rules of conduct yet no one ever clarified what had been done just kept ending the conversation with no further explanation. Started a new account then they’ve blocked the chat facility again apparently for something with zero explanation. So flaw one terrible customer service and support. In fact zero support!! Second downside is the amount of fake profiles both male and females. All setup by Nigerian men trying to scam money etc and get people onto Google chat!! And there’s 100’s of them. Generally never playing games. Average word score and games played gives it away. Yet even with multiple reports to the game organisers nothing is done but somehow they disable my account for playing games and being sociable. I’m sure there’s better more reliable apps than this one!.Version: 18.90.2

Be waryGood game if you don’t mind the constant ads There are so many romance scammers on this the only real people are you known friends Red flags. They are quick to chat. They work off shore they are widowed they are flattering they don’t use their own photo they often have a child in a boarding school they will ask you to go to hangouts and after a while they ask for a loan to help them out from a situation Do not share your photos with them. They will ask. Or any private details Enjoy the game.Version: 16.70.2

Not properly de-bugged for use on iPad ProAds keep glitching and crashing the app. Multiple re-starts and downloads of the app. Ads tend to ‘get stuck’ exactly where the ‘play word’ button is. Garbage..Version: 18.21.1

Ads after every turn.I used to LOVE this game but this is a joke. An ad after every move is a literal joke. You waste more time waiting for the ad to leave than you do playing. Deleted and won’t get again..Version: 17.20.5

Functions stop working and are never fixed.Something went wrong but, never fixed.Version: 14.60.6

Poor update and failure to provide customer supportIt's difficult to believe that I've been playing this game for two years, yet with the latest updates, my friends can't see my games, and I appear invisible to them. Oddly, all their games are listed on my profile, which I've played multiple times, but they can't see me. This issue first occurred two years ago when your support team was still actively fixing things. Now, it has been a week, and my messages have gone unanswered. There are no available phone numbers, and your support team seems disinterested in resolving these issues. I can't even see my friends online, use the discovery tab, or receive notifications from friends in my second account, which I had to create due to this problem. Their moves would cold across with mismatched profile pics and names. Please address this issue, as it seems to be affecting some users, but not all. It's okay to take my money but the service is not there..Version: 20.75.0

SUPER ANNOYING ADS LATELY!The kind that pop up and won’t disappear. You can’t even play! Fun is gone😭.Version: 18.11.1

Problems with the app operating softwareScreen keeps freezing after playing a friend and have to go out of the games page and back in again to play the next friend. Very misleading having a solo challenge game as the next game which makes you use your coins without realising. If the solo challenge game is the next game to be played, leave it and go back to main screen and you will see that you have to play that game! It’s not a free game!! Trying to get you to use up your coins without you realising!.Version: 16.70.2

Don’t use this appUntil they fix a long-standing fundamental fault. If you are playing Solo Challenge an advertisement appears and sticks at the bottom of the screen, blocking the ‘play’ button, so it is necessary to close the entire game, and close the app, and reload everything in order simply to play a move. Were they offering this to advertisers at a higher fee (they’ll be stuck with your ad for ages”?) Utterly infuriating and it has been left non-functional for months. Boycott until customers are respected. Here was my previous report - symptomatic of corporate negligence for customer experience: So sad to report that this app is hardly functional: it now crashes every time an ad comes up. The ad (an especially irritating chipmunk) hangs and does not allow one to close it to continue play. The only option is to CLOSE THE GAME AND APP entirely, then re-open, which involves reloading the whole game - a very time consuming process in the case of Words with Friends. After a couple of times you lose the will to live with it. Suggest you wait to download this otherwise good app until they have woken up..Version: 18.50.2

Used to be good, now bugged to piecesThis is so frustrating. This used to be a good app, but some recent changes have introduced some ‘interesting features’ (that’s ‘bugs’ to you and me. The most prevalent ones are: - watching a video for 3 coins. This used to be straightforward - now I get a ‘video still loading’ message pretty much every time. Re-trying just means the message comes back even quicker than the first attempt. Sometimes re-booting will mean you get one shot at it, but if you then try and watch another one - same message all over again - ‘Duels’ - this used to be fun, but nowadays, at least once per session, when I try to advance to the next board, I just get thrown out of the game instead. As it’s a real time race, and there is NO WAY to get back to the game that’s been dumped, it means I have automatically lost. When you only get 1 go per every 2 hours, that is totally unacceptable. I wish I could recommend this - I’ve been playing it for years - but there is really no excuse for these ‘features’. Sorry.Version: 15.00.6

Sad13.99 a month to play with no ads / no thx.Version: 13.30.5

So FrustratingI've been a player for probably 8-10 years. This has gone from a 5 star game for me, to a one star...I'm just hanging on deciding if I want to try to wait for things to get better. I no longer earn power-ups in the game, even though I play daily, and most of the time, multiple times a day. I can play all of the mini-games and weekly challenges and still, it's extremely hard to make progress. The newer word flip mini games... again...playing all day (I usually have at least 20-25 games going) I can't finish all of them because I can't earn enough tokens for them. Everyhing seems so out of reach now. The weekly solo challenges - I used to be able to work hard and eventually beat them. Not anymore. Please hear me developers...it has to be at least somewhat satisfying to play...a player likes to feel like they are getting ahead at least sometimes...or where's the fun? Also, I frequently have game after game where even though I'm playing the highest possible scoring words...I can't win the game. All kind of discouraging. Real life can be frustrating...I play games to take a break from that. The way everything in this game is set up currently...it's a lesson in futility. Hope you hear the pleas through these reviews and make it better again. (Thanks for reading.) (p.s. People will still purchase power-ups if you make them easier to attain...I used to. But I don't have the desire to anymore since it's impossible to earn them as well.).Version: 18.90.2

Words With Friends 2Over the years the actual quality of the app has dropped off. It has become more laborious to just play a game. After certain ads display the game sound stops so I have to close down the app then reopen it to get the sound back. Recently, when I’m playing a game with a friend, and while I’m waiting for them to have their turn, I play a solo game but I am no longer notified that it is my turn with the friend. To find out if they have had their turn I have to close the solo game then close the list so I can see if it is my turn. All this mucking around takes the spontaneity and ease of playing away from what used to be a quick fun game..Version: 21.50.2

Ads With Friends 2 Many!Nov 2021: even a few moves without no ads, they will make you wait even longer than ads with their own stuffs; Oct 2021: a wonderful ads downloader! And , My iPhone 7 can last long hours until I play this game. Sep 2021: make my iPhone 7 really slow, and my phone is so hot every time I run this game. How come this game rated so high points? I doubt, please anybody look into the reviews. This game has been renamed: Ads With Friends 2: Many! It’s absolutely a Ads app where you can play a bit game. Add more comments: Meanwhile you can play another game: Spot how many ads you can find, FOR EVERY MOVE. Below wrote years ago: Recently I see lot of ads many last 15 secs even without even a mute button and certainly cannot stop before time running out. You already have user to watch (actually download) a video FOR EVERY MOVE, and now you even put some 15 secs ads which is like an humiliation to free user while I think free users is a very important base from that you can have paid users and the paid user can find more users easily. I put a pic on my icon saying 'newer a version, longer the ads'. I love this game while I do agree ads is reasonable thing, I just cannot accept that much, sorry I'm quiting. Next time if you have a reasonable ads version, put it on the 1st line of 'what's new' column so that I can see as I won't try them any more and test if ads are little bit less (after all sessions completed from now). The game itself is great indeed..Version: 17.11.1

Sooooo many adsYou get 3-5 ads after every move you make.Version: 17.20.5

Frustrating.Just how much time do you spend claiming rewards, claiming goals, unlocking tiles, opening chests, saying “GREAT” because the game rewards you with a measly three gold coins, and all that? I’ve had sessions where it’s taken me five seconds to have my shots, but only after spending thirty seconds claiming things. And the way it’s structured — talk about redundant. My home screen tells me there’s a reward to claim. Okay. I go do it. I go back to the home screen . Oh wait. There’s something else. And so on. And so on. The letter algorithm is appalling. How many times do you dispatch one or two letters and get the exact the same ones back? With odds like this, I’d win big in Vegas. But what peeves me most is how it makes levels more difficult in Solo Challenge. As you go up the levels, your opponent will always have the exact letters they need. If a word has stopped just short of a DW or TW, don’t worry, they’ll have an S (or whatever they need) to capitalise 90% of the time. Meanwhile, for four of your shots it’ll do something like give you six vowels — letter combinations that NOBODY can make words from. That’s how you increase difficulty, is it? Just make an uneven playing field where it’s impossible to put anything substantial down? It rigs the playing field, which is a terrible way to increase difficulty..Version: 17.30.2

The game has become too annoying to play anymoreWhen words with friends started it was fun to play and a nice way to interact with family that are scattered around the world. But that’s no longer the case. Zynga kept adding more and more annoying crap to the point where I’ve had enough. I’ve logged out and will never play another zynga game. Update: zynga sends the same form reply they always send. Empty promises yet again. 🤦🏻‍♂️ Update 2: zynga sends reworded b.s. sorry zynga but your track record shows that you have no intention of making the game more fun. For years you have been making the game more and more annoying and less enjoyable. Look at recent reviews. Do the 1 and 2 star reviews give you a clue? Probably not since you have years of experience ignoring your customer base. Zynga thinks adding more and more to the game makes it more enjoyable. Wrong. It’s gotten to where you get some kind of award for almost everything you do. Open the game get an award. Play 5 letters get an award. Get out of bed get an award. Get annoyed with the game get an award. 🤦🏻‍♂️ hey zynga, sometimes people just want a nice easy game without all the b.s. get a clue. Update 3: zynga sends another reply saying to contact support if I have any game related issues. Guess what zynga?! I have. Time and time again for a very long time. And guess what I received each and every time? The same canned response and no action on your part..Version: 17.50.1

A bit annoyedI’ve been playing this game since 2014 and I loved it .. however when I watch ads to get tokens, I am rarely getting the full 30 coins allocated per day. I never had issues before but everyday now for the last 4 months I received 18 out of 30 each day because of 2 ads ( Fishdom and Gardenscapes) which btw take more than 3 minutes just trying to exit . It’s completely frustrating and time consuming and shouldn’t take longer than the average 5 minutes it takes to watch all 10 ads. It’s even more frustrating especially since I’ve contacted zynga numerous times begging them to fix it or contact the 3rd parties explaining that their ads are not giving any rewards for watching. Sometimes zynga support will give me a credit back but I shouldn’t have to write them daily and I find this completely unnecessary and annoying. This is time away from playing the game and my precious time watching the same ads over and over for nothing . I’m at the point of not wanting to play anymore. If you are new I suggest don’t even bother playing this game if you don’t have money to spend to get tokens like I don’t being on disability, then you’re going to go insane trying to get support from their automated computer response before you possibly reach a real person. Who may or may not give you the coins you earned. I’m finally fed up and giving this complete thumbs down . 👎 Fix this WORDS WITH FRIENDS 👎👎👎👎.Version: 19.20.2

Too many bots and nude sellersToo many bots (Google it), too many players trying to sell you nude photos, and too many crashes for a supposedly mature game. Update after developer response: the problem is that whilst I’m open to challenges you don’t know if the challenger is going to offer you nude photos until after you’ve accepted the challenge. Last week I had about 10 approaches like this, and reported them all. But it means I’ve played lots of half games after which the nude seller then blocks me = wasted time and disappointing game play. Why don’t you disable chat from new players (nude sellers seem to be brand new players) until they’ve played 50 games and got a decent average game score. Or alternatively give players the chance to only receive challenges from players above various criteria that I can set, eg years playing, number of games played, avg game score, avg word score, etc. That might reduce the numbers. Needs to be better than how it is now. Further comment: the achievement rewards can’t be collected due to bugs. Developer has not followed up on my 2nd response to them about this still not being possible even after following their advice. Rubbish customer support..Version: 17.50.1

UPDATED Latest Update the WorstThe latest update is the worst. The playing screen is now smaller and the dictionary isn’t synched to the game you’re playing, or any game you’ve recently played. It runs much slower and update doesn’t seem to have added much of anything to the game but some sounds and screen motions that aren’t necessary for the true Words player. Please put the screen size back to what it was instead of splitting it in half for a dictionary that is now distracting, especially for people that may be visually challenged. Another thing the game notifications of waiting games is way off. Today it indicated I had 28 games waiting to play, and there were none. Sometimes I have 56 games waiting but don’t know that because no games are indicated. Does anyone do quality checks or testing before these updates are sent out? Adding to this earlier review. Recent update has not corrrected any of the earlier gaming issues reported by many. Still stalls and requires restarting game. Also the new $9.99 Fall Reward (right, what was I thinking buying it) is missing the portion to use the tokens you win so what’s the point of offering them if the only final reward is the one from previous contest that’s already concluded. They also put an unlock icon for coin cost right under the area to claim rewards making it confusing if you need to click both so they can get more coins from you. This used to be a fun game, but no more..Version: 21.1.0

Sometimes it works and other times its full of scammers!Can’t even get it to open today and when I do play I have had soooo many single men who work on oil rigs that lost their wives and have a child insist (to the point of being rude), on sending grammatically incorrect messages asking me personal questions and if I want to take the chat to hangouts because they saw my profile and they are in love with me and can’t live without me - go figure! This isn’t a couple of messages, its hundreds..Version: 14.20.4

I just want to play my friends!Used to be great but the app is getting more and more garish and annoying. I don’t want goals and passes or to see my goals in game so I don’t forget while playing! 🙄 It’s getting harder and harder to even find the game amongst all the junk on the screen. Coins for this and that and random games appearing from fictional characters. The name is WORDS WITH FRIENDS and that’s why I’m there, just let me get on with it? Honestly..Version: 15.40.2

Fun but expect cheatersThis is a fun game that will help pass the time and train your brain a bit. Anybody who enjoys word puzzle games, or puzzles in general, will enjoy this. I’ve run into some wonderful people playing this game - teachers, authors, people trying to learn better English and so on. However, there is a downside. There is quite a lot of obvious cheating going on. Some small numbers of people are using third-party cheat software to find all the words with the highest scores for them. It is obvious when your opponent can barely spell basic words in chat (words that a toddler could spell flawlessly), yet can come up with perfect, high-score big words in the game. There’s no option to report these cheaters either. Roughly 1 in 10 players that you’ll be matched with will be a cheater who feel they need approval from a pixelated number on a meaningless leaderboard. But the majority of players take the game seriously. Just wish there was more done about the obvious cheaters..Version: 13.50.2

Inconsistencies!In the last few days I have experienced inconsistencies of the words I have put in, are accepted some days and not other days. For example, one day the opponent I was playing entered the letters ‘vu’ as a word which was accepted! I tried it myself and it worked, but the next day it was not an acceptable word! The same happened to me with ‘ja’. And today I discovered that I was playing with a Spanish vocabulary only, which was useless to me! Also, some times in the Word Look-up gives words that are not accepted! Love the game but please make suitable corrections or the game goes! Thank you! Chell n Joe!.Version: 10.70.4

This game is using bots masquerading as real peopleI have just discovered that if the ‘person’ who invites you to play has a picture, either of an attractive person or a cute pet accompanied by the words ‘no location’ the chances are very high that you are playing a robot. If Zynga is offering you a bot masquerading as a ‘friend’ whom you assume to be a genuine human being, then this is wilful deception and as such is breach of trade description regulations. I enjoy WWF but am now looking for an alternative app which does not engage in such deliberately dishonest practices. I also suspect the bland Developer Response to complaints is also produced by a bot. Another example of fraudulent practice? They now seem to have deleted the locations of all players so that there is now no way of telling whether an opponent is a human being or a bot. Perhaps we’d be better off to just to to opt out of this game with all its banal bells and whistles and let bots play one another and watch those awful Royal Match adverts themselves..Version: 21.20.4

Zynga, STOP!Please just stop. Every iteration of this game makes it worse. Read the recent reviews. I’ve been playing for more than 10 years and have watched this game slowly deteriorate. I am not bombarded with ads as I paid a few dollars at the start to remove them and they never came back. But the game is bogged down by so many trivialities such as stickers and keys and constant requests for ad tracking, or to login with Facebook or turn on notifications etc. I understand that as a business, making money is your priority but alienating your customers is bad business. This game is so bloated with childish nonsense that it is now lagging constantly (maybe give children their own safe version). And now the game takes control of the screen to take you somewhere within the app that you don’t want to go. Give us the option to turn childish settings off. Give us a “don’t ask me again” option. I could go on and on but the developers already know that they are alienating their customers but are so concerned with money that they don’t care. Imagine how much money you could save by laying off some of your staff whose only job is to further destroy what was once a terrific game. Will you even bother to give me one of your generic responses?.Version: 16.91.1

Love this game - buttttI do love this game. However, changed to 3 starts because there are so many issues now that it’s frustrating playing the game. If things are being offered then they should be working. Let’s start with the achievements, I’m stuck on level 27 because it no longer tally’s my achievements. I was like halfway done but It just says 0/0. And will not change. Then the store the little red bubble just always says 6. Don’t know why because nothing is needing my attention. Then the collections…. all my collections groups have disappeared except for two of them. Which the last one, Spring collection, says complete because yes it ended. And now it’s supposed to be the “renaissance fair” but it’s not even showing that one in my collections area. It does show it however on the screen where it shows all the games. But when I earn the tokens they aren’t being added because it’s like that part isn’t really there. It’s like it never fully downloaded. Yes, I’ve forced closed. Yes, I’ve uninstalled the app and reinstalled it. Yes, I’ve shut my phone off. I’ve done everything and still nothing. Please fix so I can continue to play and be happy. My other players are passing me up in all the levels and I don’t like that. Hopefully this will get resolved!! Thank you… from a loyal player.Version: 17.81.1

Paid for no ads, but that’s not enough?Having played this game since the first iteration, I had no qualms in paying for the ad-free version. The new features of displaying your word strength and tools like Word Radar, Hindsight and Swap+ are good hint tools. I don't even mind too much about the earning of coins to “purchase” these tools-I’ll leave others to in-app purchase coins without it intruding on playing. What I do resent is the Solo challenge that seems to “accidentally” scroll down to the opponent you have just defeated, putting them front and centre instead of moving to the next opponent. If you don’t want to waste your coins on playing the same opponent again (or time if you wait for the free play opportunity like I do), you have to be especially mindful of this “bug” (a ploy to get you to spend/waste coins, sneakily). The biggest irritation is the daily play coin reward screen-what was a simple few coins for playing each day now becomes a “get coins for watching a video ad” banner that doesn’t let you dismiss for some period of time. Another grab for ad revenue by a big games developer ruining a perfectly functional and (used to be) enjoyable word game. I’ve looked at the forum board for this (no way of contacting Zynga via email about this) and I’m not alone in feeling frustrated at these updates..Version: 11.80.6

Progressively worseThis game used to be fun. Scrabble is fun. Just by itself. But apparently the geniuses behind WWF2 thought they could make it even better. So they destroyed it. The game is now so crowded with awards and levels and challenges and a ton of crap that it makes playing the game a tedious disaster. There is so much extraneous garbage that it takes 10-20 seconds to load the board every time I switch to the game. I’m not talking about opening it from closed. I’m talking about switching from my email or messaging to the game that is already in progress. Now it even bogs down when I play a word. The whole screen will freeze up for 10-15 seconds before eventually moving on. The game locks up for 15 seconds if my opponent sends me a chat message while I’m playing! And when the game is over and you try to start a new game, you can’t tell if it’s working because there is no response to touching the new game button. So you hit it a couple times and the stupid thing eventually opens four or five new games. It’s frustrating and ridiculous. There should be a way to opt out of all those absurd “gaming” levels and challenges and crap. If it ain’t broke, don’t fix it. It wasn’t and now you’ve broken it. So this time it’s up to you to go make it right. Oh and there should be some way to provide feedback to the developer beyond writing a review..Version: 13.10.4

Dubious words galoreI don’t know what “dictionary” is used but when you have words accepted with the definition of “Words with Friends word only, no definition only” or acceptance of dubious slang it’s a bit frustrating. Give us the ability to use an actual English language dictionary for the words please. Basically throw a random jumble of letters at the board and you’ll probably get a “valid” word. Apart from that the gameplay is fine..Version: 9.60.7

Good game ruined by misguided theories of engagementDear Zynga, a word game is not Candy Crush. Intentionally cluttered busy screens & schizophrenic rewards & challenges pitching themselves into your face run contrary to your (impersonal) cut and paste responses below stating your primary interest as "streamlining" the players experience. Users (including myself) supporting you by paying for ad-free service only to have that disappear in the update is just cold. Read your audience, stop trying to do everything at once in one app, remember why users got behind WWF in the first place (the clue is in the title), put down the generic strategy book on user engagement, gamifying every aspect of the experience and making it as noisy as possible, stop responding to complaints with insincere cookie cutter responses or wait for a smarter developer to respect and steal your audience. Or you know, keep your slot machine spinning, pull in that ad revenue and make all the money in the meantime. Do not recommend this game. Cue generic response in 3, 2, 1....Version: 10.85.1

AnnoyingI was recently upgraded to this app and I find the return arrow displayed when I have played a game with a friend doesn’t work. I have to select a new game from the suggestions at the bottom of the page, but most annoying, if I want to browse all the people if play with I can’t without playing the game. I have gone back to the simple Games with Friends, pink colour. At least that works..Version: 15.80.4

Words 2 Is A DisasterI’ve deleted the Words With Friends 2 app after sending the review shown below. I waited until I received a response which was of no help. The app is a disaster and I read reviews and saw that many players feel the same way. It doesn’t deserve even a one star rating. Nothing but ads that freeze requiring me to power off to get back to the game, lightning round games that disappear during the game, all the additional games, having to purchase coins, etc. It’s ridiculous and I’m glad I deleted it. I wish I never downloaded Words 2 but was forced into it because chat was disabled on Words With Friends and the only way to enable it was by downloading Words 2 which I think is a ridiculous way to deal with people. Since downloading Words 2 the game constantly freezes up. I cannot click on games to get to the games I’m playing. I have to click on Events first. When I play a word and ads appear, more times than not the ad does not allow me to exit or delete it. I have to power off in order to return to the game. This is a disaster and disabling chat then telling me that a solution is to download Words 2 is a ridiculous way of forcing people into downloading a different version of the game which I had no desire to do. Not a fair way to deal with people. I deleted the Words 2 app. Games were always dropping or freezing. Too many annoyances with all the other things going on. It was impossible to just enjoy playing the game..Version: 17.70.2

It used to be a 5 star game!Like many others I bought the ad free game some years ago. I was forced to upgrade to this latest version. I can’t believe all the rubbish I have to wade though on a daily basis…! It’s no longer about playing with friends, it’s about buying the premium app or clubs puzzle, word wheel, unwelcome games from word masters, etc…. My friends are no longer featured at the top and because there is so much other rubbish, the notifications you receive are not necessarily about a game a friend has sent you, but all the other rubbish!!! Settings also doesn’t work. I have tried several times to turn off the ‘I want to find matches in Play Someone New’ but guess what, they still show! And even though I turned off ‘Allow Solo Challenge WordMasters to start games with me’ they still appear! So so so disappointing, a great game which has been taken away from its roots of to play with friends. Find another game….Version: 20.75.0

Instructions?!I recently downloaded this app game and thought I’d try to learn it, but I can’t see any instructions or how-to-play section in this app. It’s not obvious what to do when I launch a practice game, and even that was hard to find. Should I have downloaded the first Word Friend game instead? This wasn’t obvious to do. How do I play this game and isn’t there a page on the app telling me this?! It only seems like a battleground..Version: 10.20.2

What have you done!!Really, really hate what they’ve just done to this game. The latest update, November 2023, has introduced lots of stupid, unnecessary and annoying changes to the game. For a start, the appearance of the board now looks like a large print child’s book, secondly, the useful option to decide whether you definitely wanted to play a word or cancel has gone, thirdly, when you score a certain amount, say 20 points, a stupid logo flashes up and dances in the middle of the screen to tell you, along with other dumb messages that keep popping up such as the one to helpfully inform you that if you score the most points in the game…guess what, you’ll win !! Another new and particularly irritating feature is that very often the letter tile you are trying to play keeps pinging back to the bottom of the screen each time you try to place it!! The size of the information bars at the top and bottom of the game have now shrunk in size and every time an opponent plays against you the top bar is completely obscured with a pointless notification of that fact so that you can’t see the scores in the game you are actually playing at that time. This used to be a great game that I’d play for hours but it’s just been ruined and has really put me off it.I only hope they undo these stupid things soon but I’m not holding my breath..Version: 21.1.0

Fixed to high heavenWhere to start used to be a real fun game but like most developers sucked all the life out content bombardment of paying for stuff £13 that last for a month pay for extra coins,insufferable ads every turn which people comment on but do NOTHING then there the game Jesus so fixed when playing the computer it’s got to the point why bother amazing gets 50+ pts scores from just 3 low scoring letters which is impossible oh wait another ploy so spend money to play,then there’s the tokens 15 to play 1 minute then 30 the next????? so basically have to wait all day to refill why change what wasn’t broke all the fun has gone just constant harassment to buy things at every turn and the daily goals u got what’s the pt 1 coin every day then there’s still not being able to get rid of notifications but hey never get a reply from the creators to sort the issue’s more concerned ramming ads down throat at every given opportunity.Version: 18.20.1

Words with FriendsWe have recently joined this new version but to be honest we still enjoy the old game. Love the dictionary to see meanings of unfamiliar words but don’t get all the bonus offers 🙄 Do love the game though but not sure how to correspond with players. The old game we use to chat to our players, some in Australia some in USA, loved it. Miss that function 🤔.Version: 16.04.1

Long time playerI have played this game for at least 12 years, since before I even had a smartphone and played on an iPod touch (remember those?). The concept is wonderful and the actual game is fun. HOWEVER- two main things: 1)All the new things going on are so distracting and annoying to have to click through just to be able to play. For example, the daily play streak, goals, the different challenges, the solo (bot) players…etc. There should be an option to turn toggle those things off, one by one. I love the tile styles and being able to earn those but almost everything else is pointless and irritating. 2) The random people/scammers who start games and then quit when you won’t chat with them or move to Hangouts. I can’t tell you how much of a relief it was to read the reviews and see that I’m not the only one (by far!!) who deals with this. They’re right- always some middle-aged-looking white dude in the photo, who says he’s a widower with one child, and gets offended if you won’t chat with them and share personal info. Such a distraction. It’s annoying and gross. Isn’t there some way to start disabling logins for players who constantly begin games and then quit after a few moves? It seems like they do this all the time and it shouldn’t be too hard to find them..Version: 17.30.2

UnhelpfulRecently I informed them that on one day after watching all the videos to earn coins I did not get the coins - just a pop up saying there was a problem. They ignored my request to check my activity on the day involved an terminated the conversation..Version: 15.50.1

Stupid incentives and unethical advertising for gamblingI have been playing this game since 2013 and whilst I enjoy playing, it has become over commercialised and over incentivised. Some of the incentives such as “stickers” do not interest me and are frankly meaningless. In particular I strongly object to seeing advertisements for gambling applications such as “Solitaire Cash” which encourages people to gamble using PayPal. As this is a game that could be beneficial to children and people learning the English language, I see this advertisements as totally unethical. I am not even sure it is legal to use this advertisement in Australia without a warning to gamble responsibly. I am extremely dissatisfied with the ethical position of the developer..Version: 17.40.1

Biggest IssueMy biggest issue with Words With Friends is its inability to retain or remember how I sort my letters. When I recall letters, I want them to return to the order in which I organized them. But no! My other beef is with people using cheats but I realize that can’t be prevented. As a follow up I see app’s authors are more interested in adding a confusing array of add on ‘bells and whistles’ rather than actually improving the game..Version: 18.01.3

HmmmNot too impressed with the so called impprovements🙄🙄🤔😔 Why make everything smaller?( Older people needlessly straining eyes) Messaging is clunky now, and new letters arrive before you know that your word has worked! Silly new changes! Why does there have to be a completely white page of nothing in between the ads, just for us to X out of. Surely this game is more for adults than children, so why the childish approach to it?.Version: 21.73.0

ADSI have also been playing this game for years and love it and would normally rate it 5 stars. I can handle the ads although irritating after each turn but often can’t get back to the game as the ad has led me somewhere else so I need to close the game and restart. In the past week the ad at the top of the screen is dropping down while I m trying to have my turn and not just once but multiple times, I have to close it with 2 moves to get rid of it to have it drop back down 30 seconds later . I have had this happen in some newly downloaded games and have promptly uninstalled the app because of it. Please fix this , the ads after my move is complete I can understand but ads during me trying to play a word several times is just not on. It’s because I love this game and reached the level I have over the years that I m asking to please rectify this issue..Version: 17.11.1

STOP the GIMMICKSI started with the free version and when the advertising became annoying, I paid $14.99 to get rid of that. Now Words with Friends has added so many annoying game delaying prizes and boxed parent looking things forcing you to have to sit through a new game delay and earn silly Gimmick things. I JUST WANT TO PLAY SCRABBLE with my friends. The Gimmick garbage is just as intrusive and game delaying as the ads were. Either get rid of that or give me my money back? When I asked them for this they told that they would not allow me to switch off the silly gimmicks. Please, let me just play scrabble, it worked so well when I first paid for the ad free version!?!?!.Version: 14.21.1

Hopeless since updateI used to really enjoy this game however am increasingly frustrated that a few weeks ago for no reason, I was unable to access the video to be able to get word strength and unable to watch the videos to earn trophies for my club. I went through the help, did everything they suggested including ensuring I had the latest version of the app with no improvement and so they couldn’t help but donated 200 trophies? Rubbish considering that you can earn 800 for your club in 2 mins by watching them daily. I have played this game for years and am so dissatisfied with it now. I play once a day so I don’t disadvantage my friends but the fun gone out of it when your performance slips and you let down your team and WWF really doesn’t care. It is meant to be a positive experience to help keep the brain active and I thought you were trying to engage rather than disengage players. Suggest you sort it..Version: 19.71.1

Good, but annoying!Love the game, but getting pretty annoyed with constant prompts to sign in with Facebook. If it doesn’t get fixed, I will be deleting it!.Version: 11.63.1

Monitising gone nuts and now with soundsI have liked this game for some time having reached level 15 and watched the free game slowly get more annoying with ads but we may have reached my cutoff. Of course app developers need to be able to make a buck and even the ridiculously long ads between games were tolerable but now we have moved to casino game ads that have slot machine sounds even when the iphone is switched to silent. The game is silent and not anti social as I play. Well I am on a screen ignoring others in the room, so still anti social. But now in an element of wisdom ads can bypass sound settings that I have selected for the environment that I am in to create slot machine sounds right there in front of the people in the meeting, the cinema or at the dinner table. Who eats at the dinner table any more but you get my point..Version: 13.91.1

WWFI have been playing with the same people for 12 years and a few others for varying amounts of time. I paid for the app from the beginning so that I wouldn’t have to put up with advertisements. Now what is happening is as bad as if not worse than advertising. Constant exhortation to ‘upgrade’ by making a payment that will give me ‘better’ rewards. I don’t want rewards, I don’t want stickers or patterned tiles I just want to play the game against people I have got to know over the years. and the daily barrage of ’challenges’ from your computer driven opponents is beyond irritating. I am not interested in playing against your computer and I wish you would STOP cluttering my screen with pseudo opponents. Frequent requests asking me to agree to accepting advertising is offensive. I have always given WWF a five star rating but not this time..Version: 21.50.2

Frustrating messThe free version is now ridiculous. Used to play it frequently but now you’re completely bombarded with garbage that they’re trying to sell you to the point where it’s unplayable for 2 people. Deleted..Version: 11.91

Hmm…Lightning round has been frozen on the ‘Let’s Play’ screen for four days. Since most people I know prefer this to the long version of the game, it seems a bit strange that no one at Zynga has noticed the problem, and fixed it. Is this a scam to get you to play the other quick fire games, for which you must purchase tickets when your gold coins run out? Zynga seem to be able to slot a lot more advertising into the new fast games, so perhaps that’s another reason… OTOH, If it’s a simple glitch, then I would appreciate someone fixing it. Thank you..Version: 17.61.1

Fix the glitches!!!The game is OK, but they keep adding more features without fixing existing problems. I’ve given up trying to get any HELP, because the whole process is so tedious & seldom achieves a satisfactory outcome: e.g. Help requires you to pick a problem from a drop down menu, usually none of them applies, you fill in the first box explaining the fault, submit & then get asked to repeat the whole thing..Version: 21.20.4

Love to play but...The ads are ridiculous. Targeted to morons. Scammers who have fake profiles. I’ve been playing 9 years or more so it’s easy to spot them but feel sorry for vulnerable players who get taken in by the “...but you’re SO beautiful...” lines. The goals & rewards disappeared this week. “Just tweaking” your goals, it’s said for days...shows me anywhere between 2-22 hours, and they’ll be ready. Regardless of when I check back it’s still 2-22 hours. The game itself is great, when you get to play with someone who’s into playing a good game. But if those blokes start talking about their heartache and your marital status - ditch ‘Em quick. Fix the “goals” bug and you’ll get four stars from me. Fix the super-long, super-lame & super frequent ads and you’d get five..Version: 15.00.6

✨WASSUP PPL OF THIS REVEIW SECTION!✨I’m bored so ima review this. Honestly how the heck is this app 4+, no four year old is playing this. The only ppl playing this is gen X and early boomers. This is a game I only had cuz my parents played it. Also If there was a four year old playing this, than that four year old is pretentious with a capital P. Another thing is when I did have this game I would get SOOOOOOO many emails. So what did I do? Block the email address? Nope. I deleted the app! If your wondering I still. Get. The. Dumb. Emails. Like broskis STOP EMAILING ME!!!!! I guess I should block it. When my mom goes anywhere and sees a person she kinda knows, she and the other person talk abt words with friends. For example my mom will be like “your move on words with friends game” and the other mom will be like “oh I don’t even want to look at the score of that game” dude, you say I have trouble communicating with people my age. Ha, look in the mirror mom. My dad on the other hand is a absolute no cap BEAST at it. He can wipe out any person he challenges. Lol I’m making it sounds like wrestling. But my point is this game is for parents. No one in my age group is like “OOO whO WanTs To PlaY woRdS WitH FrieNds WiTh Me” and I mean no one. (Edited 5 minutes later): ALSO WHY DOES THIS APP HAVE TO TRACK YOU?!?! Like it’s a word app… oR iS iT? Anyways I just think that’s slightly creepy…ok a lot creepy. This is the end of my review. Byeeeeeee L 🐋💨.Version: 18.70.3

Goodbye WWFI’ve been playing this game for about 10 years and have just finished all my games with no intention of playing again due to the constant silly rewards taking over my screen. I can’t opt out of the majority of the little games and challenges. I bought this app years ago so should have more control over what I see and do. The game seems to be aimed at kids now..Version: 15.30.4

It’s all about the moneyAs this wonderful game continues to evolve, the creators want only one thing. To get you to a monthly subscription that is WAY too expensive. To get good players to sign on, they make it harder with every update to collect coins. They now won’t let you cash out your coins at their store until you are completely out. They raise the price of premiums. It was once a simple game. Now it’s all about getting you frustrated enough to pay that first 13 dollars to get you to the next step. The creators would do well to have you pay for the app, then discard the unbelievable number of ads you have to endure. The updates, over the years, have not been generous enough to demand a monthly stipend. Yet that is where Words has landed. I’m a great believer in capitalism, but this group of techies is playing Mickey Mouse. Resist the urge to upgrade. They continue to play games with powerups. The most recent update goes back to forcing you to use them before you can buy more. They started this several months ago, but then pulled it when the reaction was so negative. But it seems they just can’t resist the urge to force you to buy their upgrade packages (which only allow a 30 day ad free window, so basically they are looking for you to pay the 13 bucks a month to play). It’s all so obvious. Given that they already manipulate how letters are meted out, I’d say it’s about time for hard core fans to boycott this app for a while..Version: 18.30.2

How to ruin what USED to be a good app!Too many ads after each move. Often they are twice as long as the actual game play! Last couple of months some ads cause the game to freeze requiring a force close of the app after 1 or 2 moves. Developers - sort it all out, we players are fed up. “Help” suggestions have done nothing to improve the issues and we’ll turn to something else that actually is enjoyable to play 😡.Version: 17.70.2

GreedyThere are far too many ads. Who would pay £10 a month to remove ads? You used to pay a one off sum. How greedy & then want more ridiculous amounts of money for coins to have a free go etc. This game is nothing like it used to be. It’s money grabbing. Don’t buy anything and they’ll have to drop prices. Also why is there no options to opt out of them sharing all of your information with hundreds of other companies. Most sites these days have a Reject All option. This game is definitely not as good as it used to be. Too many fiddly bits added. Different style tiles are annoying. Too many little games added. Go back to the original. And if you have a complaint to make they send you to the in game ‘Help’ section and then give you a bog standard reply. Nothing gets sorted…play it but don’t spend your money on it..Version: 16.91.1

Crashes constantly and too many adsThis app has always had crashing issues which never get resolved in any of the updates. The videos load inconsistently, and when they do not load it takes away one of the allowed views therefore taking away a chance to earn tickets to play word masters or earn trophy points in the teams and you have the wait for another day for the opportunity to watch videos to earn these again. When playing lightning rounds the game can just suddenly drop out and sometimes you might be able to go back to rejoin your team but not always. Also slow loading issues between boards in lightning round at times. There are far too many ads in the free version, so overkill..Version: 18.80.2

Unresponsive Customer ServiceIn response to a one-star rating I gave them over a technical issue which caused me not to advance up the ladder in a game which was a month of playing and spending money on diamonds to play the game, their response was, “I hate to say this but further responses regarding this concern may be treated as spam and may get deleted by the system. “. This is their response to a VIP player, their term not mine, after closing out a customer service question and then immediately sending me a “how we doing” text and asking me to rate them one to five stars with a space for comments. I rated them one star and gave comments. I never asked them to send me the rating text and then they have the temerity to say in response that I’m spamming them is outrageous. FYI: most of my 200 friends around the world are removing this game from their devices based on your user-unfriendly customer service who view customers as a source of spam for making inquiries. I encourage others to follow suit as, I feel, this company has a habit of ignoring even the most loyal customer and then insulting them when they have a technical issue that Scopely claims they can’t change the outcome even though their glitch was the source of loss of advancing in a game which equals time and money spent by same customer. My experience, make your own choices..Version: 17.70.2

Don’t play the solo challengesThe solo challenges are a waste of time. The emails are annoying too. It’s also the same game every time. Too many E’s and I’s. How about a version with wait for it less vowels and oh my goodness 2 J’s and 2 Z’s. I just love when my letters are O-O-I-I-I-U-K. Back to the solo challenges whoever is playing for Zynga is really good. I mean if they need an S an X or a Q they always have it they never have to swap their letters. I mean I always have multiple Es Rs and Is and have to swap. So I had over 20 swaps and all of a sudden if you can believe it my letters actually got worse. Do yourself a favor don’t ever have more than 10 swaps. I have never had more moves where all I have is vowels. New update new problems. Games disappear and comeback then disappear then comeback. So after the last Update the games won’t load. So years ago I paid a couple of dollars to go ad free but I keep getting these pop ups to upgrade for $9.99 and I get all this stuff. Isn’t that an add? I paid money not to get ads but I get ads to upgrade all the time. I would love it if there was a way I could opt out of seeing your ads as I have paid for the ad free version. It’s extremely annoying and I am not going to link to my Facebook account and I am not buying what you are selling. I am just not sure why I am still seeing adds. I paid to not see adds but I am still getting adds..Version: 18.90.2

Fun game but a couple of requestsI wrote the review below but did not post. I’m updating it now and you lost another star. I’ve played this game for many years. Love/hate the game. Originally I was going to say thank you for restoring the ability for us to use our coins any way we wish, whenever we wish. Unfortunately, you apparently snatched that option away again. We play to earn the coins and you regulate our maximum earnings to 1500 and now you want to regulate how and when we spend the coins. So once we reach 1500 and we aren’t allowed to spend them on multiple Power Ups, we are basically losing coins. This feels like WWF is practicing government overreach. There’s too much of that in real life for us to also have to suffer from it in what should be a fun game. This is ridiculous. Please fix it. Set your people free. Also, requests —Request 1: please give the option to hide the Wordmasters, Quick Play, and Word Play from our main page. I don’t play those and they clog up my page and occasionally I accidentally hit one and then get stuck in a game I don’t want to be in. Request 2: In Word Wheel, the easy puzzles are so ridiculously simple and it seems to be the same puzzles over and over. I just want to get through them so I can get to one that is actually a challenge. I would think that a majority of players are past the three- and four-letter word stage and would enjoy more challenging puzzles from the start. There you go.Version: 19.40.5

Zynga is using extortionI paid to use this app. Now Zynga is denying the right for any user to play unless they update to Zynga's latest childish inventions which have nothing to do with the heart of the game. This is extortion. Apple, if you monitor these posts, you should hold so makers accountable for actions that Beach three rights of users..Version: 18.20.1

Honestly not the bestIt has a lot of problems. There are weird challenges that you HAVE to participate in no matter what. Once, I decided to start a practice game and it glitched out so now I have no way of accessing it which means I can’t resign to fix the problem and I can’t make a new practice game either. Another time, I decided to play a game with a random person and for some reason, they added them to my friends list. But I didn’t search for their user name. I used the create game and pressed smart match. This would theoretically be in my game list, and I would have one match with them, and never see them again. There is no way to fix this that I know of. That’s another thing. It is very difficult to navigate the app, and you often can’t remember how to get to a certain place. Things can be glitchy at times, and in general, the app is missing a lot of thing that should be accessible through settings in the app. I’m sorry if this review was hard to read, I wrote it in five minutes and there is probably tons of mistakes. tl;dr Don’t get the app unless you really really need too. It really needs to be worked on. I don’t use the app any more, and don’t want to any time soon. Save your self time, confusion, and possibly anger, by not downloading it..Version: 14.01.1

Unfortunately Getting WorseFor a game that was already somewhat annoying to use from a UX perspective, it’s progressively getting worse. Having to scroll past ads for other games to actually play the game is kind of admitting that you’ve given up trying to make it better in favour of your newer titles. The latest changes only add to the confusion of what was once a great game that, after losing some popularity, didn’t pay homage to the players who just wanted to play “words with friends”, and instead tried to lead them down the path of a game that seemingly has no idea where it’s going or the ability to convey this to the end user. As an app developer myself I know the feeling of receiving a bad review, so I hope this is received in the way it was intended, as honest feedback from a real user hoping to stem the flow of questionable decision making from a roadmap perspective..Version: 15.40.2

Joke !!Absolute Joke !! We all understand that app developers have to make money but now im getting 2 adverts in-between plays ! You’ve crammed that many adverts into the game its become slow, laggy and crashes all the time. I have an fairly new iPhone so is not the phone ! I have played this game since 2012 and im now deleting it as i just cant enjoy the game anymore its clearly about advertisements income now rather than finding a balance between that and player satisfaction. £6.99 for an ad free experience for only 1 month at that price it should be for life !! Maybe 99p for a month would be better ! Absolute greed on your part ! Your about to lose a lot of players to other games its ridiculous now and when your not pushing ads constantly your pushing pointless in game crap - pop ups all it does is annoy people to the point they just cant be bothered with your game anymore. Kind regards.. One very annoyed and disappointed Words with friends Veteran.Version: 12.60.4

THEY DON’T CAREHaving played and enjoyed this game for years it has now become a battle of trying to get any kind of realistic response from developers after the last few updates that has caused so many issues for players. I was locked out, had to supply email address, names of 3 opponents etc. Am now back in and can’t see any of my opponents nor start a game, plus games in progress are disappearing. There is no search area even to try and locate friends…..oh and let’s not forget about all the sleaze bag guys telling me ‘I’m the one for them’. Sick to death of it all. It’s a common thread here, loyal players who all say the same thing…..stop with all the inappropriate adverts, animations, celebrities shoving Royal Match down our throats. Just fix the continuing basic issues that seem to go unaddressed..Version: 21.1.0

Too many pop ups and glitchy notificationsBeen playing on and off for years. UI mostly pleasant to look at though not completely logical. Game board and options have good variety. However. The number of extra game versions that it keeps popping up to remind you about is really annoying. I KNOW how to play the wordscapes ripoff minigame, you don’t need to tell me about the bonus words every time. I know there is a regular opportunity to get a mini chest of disappointingly few coins and whatever. Dismissal is slow and clunky. App icon usually tells me I have a very random number of notifications that sometimes won’t clear. Free version is unusable with number of ads; 30-60 seconds after EVERY move? Really? Monthly subscription/ premium is way overpriced. NZ$240 a year if you get it every month. Not even Microsoft Office is that expensive. How is that supposed to be affordable for multiple family members to play? I’m just lucky I bought the ad free version back in the day. Would happily pay a SMALL monthly subscription in return for the otherwise good (when uninterrupted) gameplay, I know you’ve got a business to run and employees to pay..Version: 21.50.2

MissMTOI love this game and play every day but the new feature of choosing different colors for your tiles is annoying. My partner has chosen a color that really is contrast to the regular colors and I have a hard time looking at the board now. I seriously might have to stop playing..Version: 11.60.5

Don't bother to spend money on thisDont pay money for this game. Zynga is not listening to the multitude of complaints about the stupid REWARDS that keep popping up. We just want to play the game without the constant annoying interruptions. Now, months later, Zynga still forces annoying notices and rewards down our throats. Don't they have the common sense to produce a version without any rewards? I AM WINDING MY GAMES DOWN AND DELETING THIS RIDICULOUS APP..Version: 11.91

Step in the WRONG directionThis new version is so ugly. With the previous version I started getting dropped games even after I would make my move. Then read online that the fix was to delete and reinstall the app. Upon looking at for it in the App Store, now it's called Words With Friends 2? First of all, what a stupid name to change it to. But I reinstalled it and now I see my dropped games, but the look, colors, the size of everything is so obnoxious. Whoever redesigned the UI needs to go back to middle school. Actually, that's what it looks like; it looks like an obnoxious elementary crappy textbook with stuff all bright and obnoxiously big. Anyway, wish the developers gave an option to view stuff zoomed out or in a classic mode; where I used to be able to see like 7 games on the screen, now I see like two or maybe three and then have to scroll. Unnecessary. And totally ugly UI. And also, stuff like giving me a super light blue (almost white) background and then putting white text on top of that??? Who thought that would be a good design choice idea, that's terrible layout and design; I could barely read it. But finally when I did read it, it was to say that my app is ad-free. Ad-free or not it looks like crap and it's a step in the WRONG direction. Make things simple-looking and easy to read, not obnoxious and bloated. This update offers ZERO improvement to the enjoyment of the game..Version: 10.26.1

Still problematicI’ve been playing WWF for years, and the app still has problems it’s always had. If I play all the games (keep hitting Next Game til there is no more Next Game) then minimise the app, only to find a number on the app icon indicating there’s a game or two to play. Surely this bug can be fixed? Other problems aren’t so much bugs as obvious options WWF could include. Why can’t I play a game using one of the various dictionaries one can download to an iPhone? I can play using some bogus US ‘games dictionary’ that has plenty of non-words, and plenty of words that are valid (to use in the game) but have no listed meaning. I can choose British English - which is a different set of valid words, but has no listed meanings. But I can’t choose from various dictionaries that a freely available to other iphone apps. Why are the various awards and badges not something I can opt not to see. I do not take part in any way, I don’t take any notice, yet increasingly, with each iteration of the app, I have to click on the occasional screen to accept some badge and choose “great” or “thanks” or whatever, just to make the next move. One last suggestion, for now: a choice of skins would be great. The colour scheme this game has is as garish (though not as unreadable) as the official Scrabble™ app - could we please have some choice around the colours of tiles etc? thanks.Version: 9.93.1

Ads and glitches every timeBe prepared to exit and enter over and over and that’s after being forced into watching an ad after each turn unless you pay the ransom fee oops I mean premium fee..Version: 18.20.1

Can’t access goalsBeen playing the game since 2010 and it’s great to stay connected with friends around the world. However the more complicated it becomes with mindless offerings, the less functional it is. Can no longer access Goals and Rewards options as it just keeps spinning. Also when going to the next game the screen splits vertically one third white, two thirds the game graphics. Then in goes all white and I just have to wait, wait, wait for the full screen when I can finally continue playing. Works on my phone perfectly but not on our iPads. The apps are up to date. The other problem is how slow the letters are to place in position. You place them where you want to make the word and eventually they slip in where they should go but again you have to wait! Please fix these annoying problems. They are such a waste of time..Version: 17.70.2

Over-Engineered**Downgraded to 2 stars** The annoying in-your-face attention-seeking animations and notifications are just too much. I’m ready to leave the app altogether. Please listen to your users!! Edited review; same issues: FIX THE NOTIFICATIONS THAT WON’T GO AWAY!!!! I’ve used this app daily for nearly a decade. I love playing games with my friends and I periodically enjoy the solo challenges and other games. But you HAVE to stop over-engineering things. I don’t need a 3-second animation for every action. It’s like your design team is addicted to “bling” - and this is not a thing to aspire to. Go back to the basics. People want to play words games. That’s it. And you HAVE TO FIX the issue with notifications. I currently show 8 badge notifications, with no way to clear them. OH, and I have all notifications turned off except for moves from my friends. This is an ongoing issue with with this app - notifications that don’t actually notify me of anything useful. I’ve seen several other reviews that mention this and I’ve submitted a ticket to your support team (which was way more difficult than it should have been, by the way). Finally, my settings ask for NOT allowing solo challengers to start games with me; and yet without exception… games are started with me. Why do you have settings options if you’re just going to ignore them?.Version: 21.12.0

Fluff and nonsense obstruct games with actual friendsI just want to play words with friends. That's the name of the game, right? Instead, I must wade through a load of gamified fluff and nonsense. After banners about fluff, down screen in the Your Move area, my actual friends' games are pushed to the bottom of a list of special games I have not started with the app and nor can I decline. The ones I can decline just keep coming. The app is not my friend and is fast becoming my enemy. I've played Words With Friends for years and it has gradually become a bloated mess. I've already turned off any available setting to stop the fluff but it keeps coming. I was forced to upgrade to WWF2 from the previous app, which worked fine and had a bit less fluff. This app makes my device warm suggesting it is using more power for the extra fluff and animations, going in the wrong direction for the climate. I don’t want to wait for animations to complete before I’m able to tap close/continue. I don't want keys, coins, power-ups, coloured tiles, sparkles, solo challenges, streaks, season pass, clubs, events, earn bits.. What the heck are 'bits' for goodness sake! I just want to play words with my friends in peace. And only my friends, no strangers. If there were an option to disable ALL, and I mean ALL the fluff, I would pay for it..Version: 19.61.1

Terrible and frustrating AGAIN!!I wouldn’t bother with this game if I were you. Find another word game. Zynga have zero respect for loyal, paying game players. Been playing this for 10 years and was enjoying it until recently. Once again it’s gone wrong The main issue is the scammers, mainly from Nigeria. They pretend to be a buxom young female with a stolen photo they get from Google images, then pretend they are overseas. The script is always the same. Start by saying “hello”, then “how are you?”then “how’s the weather over there?” They then ask where you are, even though a) they’ve just asked you how the weather is and b) they don’t know to check your profile! Then we get to the meat: “do you have Google Hangouts or WhatsApp?” The script is always the same. I like winding them up and letting them waste their time! However, this is to my detriment- as when they inevitably discover I was leading them on I get blocked, game resigns an eventually all my other proper games stop working as Zynga has put a block on my account and I have to email multiple times a day to restore my game play. All that haste for standing up to the scammers! Well done Zynga! If you do manage to get a response out of Zynga it’s just a cut and paste corporate reply job. “We thank you for your feedback…” Zynga is truly awful, and have turned this nice little game into something pathetic.Version: 16.80.2

Aggravated!!I’ve been playing this game for over 12 years now. It was so much fun for many years, however as they continue to update every time you turn around it’s become a headache to play. They first took away the fast play games, then they made it where you can only purchase power ups with the coins you’ve earned after you have completely run out. You can only earn up to 1500 coins after that any you should earn you don’t receive because of the 1500 limit. When I contacted zynga support I received a rude response saying they have responded in as much detail as they could and will no longer respond to any more messages concerning the issue. They claim they are trying to update and make the game a more enjoyable experience but they aren’t. Seems all they want is for you to keep paying $9.99 to upgrade, I bought this game in the very beginning to avoid ads and will never spend another dime on this game. Now they have taken the lightening games away, everything I enjoyed playing is gone. If it weren’t for the few same players I’ve played with since the beginning I would go ahead and delete this game, which just may be sooner than later. It’s no longer enjoyable when every time you turn around they’ve changed something and not for the better! If I could give 0 stars I would!!.Version: 19.30.2

Where is the love?!Let’s take a step back and look at this so called rewards system Zynga have implemented. First they decimated the daily reward and now give us two coins a day. They removed the coins for winning a match. Then they increased the price of the power ups by nearly 1000%. On top of that they continue to increase the weekly challenge to impossible levels for the average player. They originally gave us a decent reward system and then took it away under the guise of a fancy new Words 2, to which we basically cajoled into shifting to. The reward system from the previous iteration vanished without any warning. I suggest you ease up the cost of the power ups. Similar to what they used to be. Increase the daily rewards: having to press ‘Great’ to accept 2 coins is quite simply demeaning. And bring back a decent reward for winning a game, perhaps even implement a streak system. Oh, and one last thing. Would somebody in charge of the dictionaries please google ‘DAN definition’. It’s acceptable as UK English and US English. I have literally been trying for years to have this word allowed. There seems to be no clear support for additional real actual words anywhere. You let TURNT and QUO et al. through. Neither of which should be allowed. Seriously though. Please make DAN an acceptable word..Version: 10.50.3

I used to love this gameExcept now after EVERY move you have to watch a 10-15 second commercial. No thanks..Version: 15.50.1

Not liking this versionI wish there was a way to bypass all the extra crap that is forced on us. I just want to take my turn with my friends and move on. It’s a waste of time to sit and wait for all the start up palaver at the start of the day, and to be getting notifications to play all the robot challenges... can never win the advanced bots anyways because that’s the way the game is designed..Version: 11.71

Hate The AdsLove Words With Friends and have played through many updates. Bringing in ads has definitely been a backward step for me. Cheeky strategies such as changing location of the close x each ad is just awful and frankly rude. Most ads have a poker machine feel that makes me cringe. The videos are hideous and repetitive and I shut the app between every go to turn them off. That is a LOT of closing and re-opening in every session of play. Just delays play and annoys me. All recent changes have been Downgrades to my mind. If the developers need to court advertising to make dollars, where is the option to buy an ad free app? Is the plan to make us hate it so much that an ad free version will be snapped up?? Yes, I still play. Essential product is too good not to. But first developer to give an ad free version and I will be convincing my Friends to swap with me!!.Version: 9.93.1

HORRIBLE 'UPGRADE'For years, a great game, great graphics, so much fun...then an upgrade happened this week and I am disgusted. elementary graphics, 3/4 of the screen taken up in stuff one cannot opt out of: stupid, childish challenges made even bigger, for instance, and suggestions for new opponents, stats, etc. then there is the gameboard which used to be clear and easy to play now small, not sharp and clear, not comfortable to interact with. naw, going back to the previous version if I can, otherwise I will just scrap it. what were you thinking???.Version: 9.60.7

Ads ruin the gameThe game itself is great. Unfortunately the developers have decided to throw ads into every possible part of the game - I’ve even had a move interrupted because an ad has popped up, and a timed move ran out of time because of an ad. Some of the ads - such as the current ad for Royal Match, for example - are almost impossible to close down and if you can close it you’re directed immediately to an App Store to download it; when you cancel, you’re back on the ad screen and you can’t get rid of it. Ultimately the only way to keep the game going is to shut it down, make sure it’s not running, then open it again. It’s really annoying. Essentially it seems that they want to annoy people enough that they can sell the ad-free packages and make more money. This game used to be a lot of fun when it first came out; now it’s clearly just a cash cow and the developers are milking as much as possible..Version: 17.50.1

Long time playerI think it’s 8 years now that I’ve been playing. Here I am reinstalling the game after uninstalling again because it got stuck on an advert and all I’ve seen for two days is a black screen. I’ve lost the 7 days bonus keys so many times due to this, sometimes it’s only a few hours, sometimes days. Very buggy game. Then there are the scammers, easy answer is never to chat, but if you do check their profile, there are certain phrases and claims that alert you too as well as usually really bad scores by them. Recently I played one and chatted and he was very good and seemed legit but eventually tried to press me into chatting on Hangouts, wanted to know all about me, but I noticed didn’t tell me much, and his story of what he did tell me didn’t sound quite right. Eventually I decided to block him after beating him one last time..Version: 17.60.3

New App is horrible and too noisyI have been a wwf player for a long time, bought the ad free version, bought the data packs etc...i.e. Your target customer....and your new WWF2 stinks. It's too noisy, too many pop ups, too many prizes in the way of the game, it's hard to want to play and too easy now with all the cheats. Way to go to ruin the game. I played the old version as long as I could but have been force to upgrade, and playing the new one for a few months to give it a chance....but it is just a far inferior version to the original. I am not alone either....all my regular opponents hate it too. In fact there is now less chance of me wanting to spend more on the app as I am barely on it. Make the noise optional in settings, I simply don't care about coins or buying cheats and don't want to see these and they are turning me away from the game and from spending real cash on better game play, not cheats. Nor do I want to play against BOT's....they aren't the same as a real player who challenges you..Version: 10.65.1

Was good but ….Been on this for quite some time and have enjoyed it and still do. The only problem, as many have said, is the increasing number of buxom young ladies who start a game with you. They then start a conversation in very poor English and purport to be single and living somewhere in the USA. Very quickly they start asking for personal details and then ask to continue to chat on hangouts. I never give any information - just make stuff up such as being an astronaut!! At this point I try to report them to Zynga but in every single case the app won’t let me. I therefore block them and move on. This isn’t how it should be. I do chat to a few people via words and we keep it to a normal level about the games and the weather - all very harmless. About time Zynga took this seriously. Update. Second time this year I’ve been banned for a technical error! Yet still get people trying to con you. Very poor. Tried to report but they don’t care..Version: 18.30.2

Too many pop ups!We have been playing this game for years and although the format is good, there are so many issues. Whilst playing, you are bombarded with pop up windows to play other types of match that you are unable to opt out of. The relentless collection of rewards for no benefit just becomes so tiresome and detracts from the enjoyment. You have to spend an eternity clicking through screens and collecting pointless items. This game could be simplified for players that just wish to play a standard game. Improvements would be to opt out of any features that you do not require and is we absolutely have to collect rewards, just have one flippin button for all of them! You are constantly tricked into paying for items you did not select. We would be delighted to pay an annual subscription to Words With Friends if the game was made more tailorable for the individual..Version: 21.50.2

Solo challenge disappearedSolo challenge has disappeared about a month ago (in French). It’s just not there anymore. Got in touch with tech support, but nothing has changed. Very annoying..Version: 14.60.6

Too many scammersI get prompted to play a new game with a new person about 3 times a day and 2/3rds of them are people pretending to be girls who are trying to scam me or get me to send them money. It’s getting really annoying, this game is saturated with people who are trying to scam you these days.Version: 17.20.5

StopStop putting your adds on the letters when I’m playing the game ,this is new and I’m gonna dump this game if it keeps up.Version: 18.21.1

Quick play games steal your ticketsI recently started to play the quick play games, there are many issues with them. Sometimes they just freeze up and other times there are glitches. For example, you play the quick game to 150 points, then you start to play a second game and the results from the first game pop up and take your ticket for the second game. The only way to play again is to buy tickets so this lines the pockets of the game owners. You only get one ticket every two hours so if the game doesn’t work right you lose your ticket. I have complained multiple times about this and sometimes they give me some coins or something but I would prefer that the game would just work right. I just waited two hours for my free ticket and the game froze up, lost my ticket AGAIN. This happens to me like once a day and I have great internet speed. Post script, subsequent to my initial review, the app allowed for up to five tickets presumably because the game performance was so terrible. I am talking about the Quickplay to 150 points. Just this week, they scaled back and now they only give you ONLY TWO tickets every two hours that is the max, so ridiculously cheap it’s not even funny. I guess this is all about money. I lost two tickets today and when I wrote to customer service they refunded those tickets however since it only allows two tickets maximum and I was about to get a ticket I really lost that ticket so I got screwed again..Version: 17.81.1

Going backwards here!I have played wwf for years, and have loved it. I dislike the new version. It is the slowest app on my ipad to load, keeps changing goals, targets, rewards. Hello ! I want to play words with friends! I am not a team player, competitive , or need to have my back slapped every time I play a word. I just want a reasonably responsive app to allow me to enjoy a good words game. I have tolerated all these annoyances because I have a few regular good friends whom I met on this app. But, I now am being hit with huge annoying ads that take forever to disappear. I am almost over it, and hope to take my friends with me! I paid for an ad free version years ago, only to have them reappear now. I would pay again, but how? Sad to go, but going nonetheless..Version: 15.60.2

Getting worseUsed to absolutely love this game, and I have been playing it for years. But it’s kind of...fake. Like when I verse people and they win, their score goes down so that I actually “win” and it makes no sense. Example: They had 402, I had 393...end of the game I thought dang I lost...then their score goes down to 392 and it says I won ??? fake.Version: 13.40.3

Still Not ListeningYet something else to irritate those who only want to play games with their ‘friends’. Do we have to have the pop ups inviting us to compete against computer generated games with the latest one being ‘Super Score Games’ which I have to close down every time I go in to the game. Many years ago I paid to get rid of this nonsense but more and more is appearing. Developers, you may be clever but please start listening to those people that make your game popular because without your ‘customers’ you have no product. This game really does go from bad to worse. I have already posted a series of complaints with regards to the game, as have many others. There are too many computer generated games which I am constantly being asked to take part in, so many in fact it is getting very difficult scrolling through them to find my ‘real’ friends, the friends I want to be playing this game with. The only way to get rid of them, on a temporary basis, is accept the game and then resign - what a palaver!!! I have tried blocking them but they still pop up like a bad penny. Also, why do I keep being told I have multiple games waiting to be played when there aren’t any. Developers, please pull your fingers out and listen to the people that really matter, the customers..Version: 21.50.2

Not the bestThis game is ok apart from when playing the solo challenge the computer comes up with very random words that are often foreign origin and unheard of, I thought this was an English language game. When I’ve repeated some of these words in other games it refuses them saying it’s not a valid word eg. soja and gonof . It even says gonof is not a valid when the computer played it but it still allowed it!! Unlike scrabble you can use slang words and plurals as well. A recent update has made the game more frustrating than ever. After playing a move the board then doesn’t load properly when the other player has taken their turn meaning you have to come off it and reload, there are constant adverts usually the same annoying ones. I know they need to make money but it really is so annoying. Overall it’s ok to pass the time with but I certainly won’t spend any money on it..Version: 21.20.4

Changes not so greatThis was my favourite game now lots of pop up ads and lost all my data. Word game of the day now goes to 245 and way too many changes when in fact it was a perfect game as it was . Why do you need power ups and all the bells and whistles . Don't upgrade if you can help it ..Version: 17.20.5

So laggyI’ve been playing this game for years, and it’s actually the only way I’m still in touch with a couple friends since I deleted all my social media. Years ago, I paid for the game just to get rid of the annoying ads. But now there are many other annoying features that seem to slow the game down. For one, stop asking me to link my FB. I don’t have one and if you’ve paid attention to the news, you’d probably realize it’s not a great company to be associated with. Two- could you please make a bunch of the “features” optional? I have never and will never use stickers. Stop prompting me to send one. You’re wasting valuable coding and resources. Let me turn this off! I will never use any of those tokens on cosmetic game changes, either. Please stop popping up messages about them. Basically… if you can’t figure out how to design the game to run more smoothly with all the junk you’ve added, you’re really not adding to the gaming experience. Especially for those of us who paid for your game..Version: 17.30.2

UselessI paid for this app a while back, and now there are ads. Every time there’s an update the game utterly breaks. These “programmers” don’t know what they’re doing. And if this company ever asks you to pay for an ad-free version of a game, DON’T do it. You’ll end up having to pay again and again. They keep removing negative reviews. This game is broken. Every single update causes problems that persist until the next update..Version: 15.40.2

Used to be OKI’ve been playing this for a while now, it used to be OK, but now it’s terrible. Not as smart as scrabble. I play AU /US English, I don’t want to, I was playing the AU English version, but They changed it, well that’s stupid, US English is a completely different animal, and I am not interested in using their words, Za, short for pizza! The rules are all over the place, you can use dui ( driving under the influence ) but not uti, (urinary tract infection ) or iud ( inter uterine device ), supposedly can’t use shortened words!!! My friend just played tute, it’s not a valid words word, but it was accepted🤦🏼‍♀️. Recently some idiot tech person decided to ‘fix’ something in the game, and now it’s a mess. The page doesn’t fit, can’t see your friends list, can’t see the definition of words played, can’t get rid of the notification bubbles, can’t stop other people asking for games, can’t stop ‘their’ challenges. I was quite happy, playing My friends, I do not want to play theirs or join their groups. Game is still broken, days later, even though they say they know about the issues! Don’t bother..Version: 21.11.1

NaffWhat are the ‘rewards’ all about? Those silly little prizes that pop up left, right, and centre...? They offer no real incentive, and are a nuisance... But seriously, fix the smart search bug ASAP because it’s doing my head in. After the latest update, the back button doesn’t work in the app. Pathetic. Every chuffin update you mess up something. If you’re gonna smash my face with ads left, right, and centre, then you have to make an app worth using. So sort it out! Still trying to start smart matches and nothing happens… until a couple of days later you get a shed load of ended games that all say they ‘Timed Out’. Another update. More invasive ads. Now there is an ad reel permanently at the top of the main page which starts it’s own audio whenever it feels like it. If you’re listening to music in the background then it will stop it to play these extra, exploitative ads. More money grabbing from these incompetent muppets.Version: 16.91.1

Starting to hate itI used to love this game even with the 10 second ads being in between every move. But now the ads have become 30 seconds between every move...that sucks and is about to make me find a different game to kill time. 30 seconds doesn’t make me more interested in the product in the ad...it makes me annoyed and less likely to buy or download it..Version: 12.00.2

Zero stars. Do NOT recommend.The update… -Reset all my games to 147 days in arrears -I’m not getting achievements -Or rewards -The game is flashing and strobing -Solo challenge is completely broken. Tickets not accumulating or disappearing -Club boosts disappear -Chat is completely broken. Messages come through late or not at all or delete themselves while typing. -Club hub scrolls itself so I can’t read it. This isn’t ideal leading clubs. -Booting players from clubs -Banning players -Notifications are all messed up. The fake will tell you ‘Sarah’ has played for every single player. -Tiles jump off the board while placing them -While placing tiles the game switches to a different opponent -Weird emojis -Tiny font YES I have… Force closed Logged out Reinstalled And restarted my device multiple times. The problem isn’t me or my device it’s a greedy gaming company happily taking my money and providing untested updates and releases full of bugs and providing zero customer support. Canned auto responses aren’t helping. Zynga you are aware. Now what are you going to do about it?.Version: 21.0.6

Pull back the gamificationGreat game, has kept me and a bunch of old friends hooked for years. But now the constant pop-ups of ‘you’ve earned 1 coin!’ and having to navigate through a barrage of messages begging me to apply a tile style or send a cute badge just gets really tiring. Sometimes it’s hard to just have your turn. The actual game play, which is great, has almost been overshadowed by the ‘bells and whistles’ all over it..Version: 17.81.1

Changes to the HaneI love playing this game but since I started playing it has gone from a simple game of scrabble but to a game of collecting coins. Main concern is that as I play my family on my phone it heats up so much that it is almost to hot to touch and of late it just freezes up Do donething about it please.Version: 17.11.1

Fun game, too many “features”The amount of challenge-based pop ups in this game is obscene. I understand the ad pop ups - not my favourite but it is a free game, so it’s fine. But every time you play a word you get two or three pop ups based on challenges you’ve completed. “You played 2 out 3 challenge letters!” Etc. I don’t care. I’m here to play scrabble. Your challenges are annoying and do not entice me to play more. Please let me turn them off. Every other aspect of this app is great..Version: 12.80.5

Battery-killing ad machineI enjoyed playing the game for a couple of years but the ads are just too much now. Between EVERY move in addition to constant banners. Then the mini-games started in. Now some of the ads don't even play, don't even have a spinning load icon, forcing me to restart the game. Not to mention the impact on battery life (are they bitcoin mining as well?!). As for the option to remove the ads - at that price? For ONE MONTH ONLY?! No thanks. I can get full ad-free games on Steam for that price. I'm done..Version: 12.90.5

TOO. MANY. ADSSo many ads and pop-ups..Version: 18.20.1

Scammers‼️Scammers‼️ Too many scammers. All from Delta State Nigeria. They ask personal questions, play 2-letter words, claim to be Americans working in a remote area, then beg to go to Hangout or WhatsApp within 5 minutes of chatting! And boy do they BEG! Using every tactic they can to make you move you from the WWF platform. It’s important for them to get you off the WWF app to another chat app that’s private and encrypted end to end....so that they can romance scam you! The WWF app also costs them in data. If you accuse them of being a scammer, and tell them you know their photo is stolen and their ID is fake, they immediately revert to plan B, which is the sob story.....poor little orphan boy or sick family member needing money for hospital bills! They will try to con money out of you somehow! Don’t fall for it ladies (and gents). They do not love you! It is not a handsome white American guy you’re chatting to. It’s a young Nigerian boy who’s chatting to dozens like you! They play from a central location called HK (Hustling Kingdom) in Warri. There are hundreds of them working shifts. REPORT THEM to WWF..Version: 21.71.0

Goodbye - cos of awful adsThe ads are just horrible. They’ve gone from sneaky tiny x’s to now having to work past THREE screens for the same ad. After every freaking move. My family and I giving up - the paid version is just too high priced to contemplate - I’d want that cost to be for a year, not a month! When are developers going to get that the forced ad clicks through sneaky means is an absolute turn off for the whole game. Real gutted to be giving up - have played since the beginning..Version: 17.40.1

Ridiculous amount of notificationsI’ve tried turning off all notifications except game play ones so that I can see when it’s my turn but I still get a ridiculous amount of extra ones… good game but the notifications are frickin annoying..Version: 18.90.2

Stats don’t updateI started playing this years ago and some stats still haven’t updated. I have been sitting on the same figure for unique words played, for over 2 years. Which means I can’t get the points for the true reflection of this statistic. Secondly, the rose tile in the progress map remains locked. I surpassed the level for that tile a long time ago and never got the reward. It says it’s locked in the inventory and you can’t access it in the progress map. Good game but just has a lot of really stupid issues..Version: 16.12.1

SO many pop ups, ads, and in-game promosI really don’t care about all these “you got points!!” “Wow you completed a challenge!!!”, all of the mini games, the absolutely DISGUSTING amount of ads that you have to watch/click through in succession. I just want to play some simple scrabble and this is NOT it..Version: 17.11.1

Recent update - why ditch weekly challenge?Have played since 2011 so have seen a lot of updates. I always hold off as long as possible, but alas eventually it forces me to update. So the latest update once again makes changes that I can’t fathom why?! I play daily to attempt to collect the weekly challenge badge and always track my progress on the progress bar, but they seem to have taken this challenge/event away completely? PLEASE bring back the weekly challenge! It is a great and difficult challenge to reach the points goal per week! The other terrible change, the previous version allowed you to collect the reward boxes and click on them all at once whenever you pleased to collect coins etc. PLEASE bring this back! It is an annoyance to have each and every box open automatically mid play! One last suggestion, it would be great to be able to block a player without having to accept the game, clicking on them, and then finding block user function..Version: 16.40.2

ReviewI really like this game but will not be playing any of the side challenges anymore … too glitchy, not accurate credits given when task is completed, game freezing / reading errors … just too frustrating to keep going with the side challenges!.Version: 18.21.1

Garbage adsAds are tolerable. But what is not tolerable are the stupid ads/surveys that you can’t close and need to force close app to get back to the game. Garbage.Version: 13.40.3

Great game but not a dating app!I love this game ever since I started playing it 2 years ago but Ive not been using my profile picture due to Nigerian scammers hitting on women , This isn’t a dating app to get women to spill the beans about their life! It normally starts with a welcoming greeting turning into about your life status: “if you have kids or a husband or are you single.” I would simply say I don’t share my personal info , and they refuse to play! They pose as oil workers or US Army Men , apparently saying they use their own profile pictures when they nip a Man picture from Google! If you play this game I recommend you play solo challenge or groups, as well as playing with your ACTUAL FRIENDS , one work of advice LADIES BEWARE and if you come across a man , don’t play with him (unless he’s a friend or family) Read more about Nigerian Scammers on GOOGLE 👍.Version: 14.31.1

This is a great game but....So I only gave this 3 stars because the app has a few problems. Otherwise it’s a pretty good game! I love that you can play games with tons of different people and that there are the solo challenges! But there are a few problems that get in the way. 1) There are ads after EVERY SINGLE TURN YOU TAKE. There is only one exception of this: the solo challenges. 2) sometimes I don’t even get my games when it’s my turn! I’ve had to lose countless games because it never came up that it was my turn! That i found was very annoying, and the only way that I’ve figured out how to find those games is if you log out and then log back in again. And every time you log out, even if it’s just for a second, you get all of these new player notifications, like it didn’t even realize you had been gone for a second. 3) sometimes, it says it’s my turn and then I can’t even play. It won’t let me click on games sometimes, I’ve tried reloading my app several times, and it never worked! And finally 4) the time limit on games. I think personally this is pretty annoying, you have like 10-12 days or something to play your turn, or you lose! I’m not trying to spend every day on this app! I’ve got other things to do, and sometimes I won’t come on the app for a week or more! But overall I do like the concept, but if those few things could get fixed, then I definitely would highly recommend this game. Thanks for taking the time to read this!.Version: 14.70.2

Not bad, but not greatPretty fun and some good challenges! Two frustrating issues: -The players who only want to use it as a dating site or scammers, then delete the game when you don’t reply so you don’t even get a win by default, they really ruin it. -And it’s frustrating when slang or really obscure words are allowed but not others. Especially when the game explains that “this word has no definition yet but is allowed for now”. It’s quite inconsistent in this regard. Other than these two points, it’s a fairly good app for some casual scrabble fun..Version: 17.30.2

Oops! Something went wrongBeen playing this game for years. Has worked well until the most recent Christmas update which has a major bug in it. Opened an existing game that I have been playing with a friend. As soon as you open it, it says ‘Oops! Something went wrong’. You only have the option to press ‘Okay’ and the game closes. There’s is nothing else you can do. You can’t resign or remove the game. Told my friend what the issue was. So they started a new game with me. My friend also updated their Words 2 with the latest Christmas version. Now they get the same issue also. That’s not all. Once you’ve taken your turn in a game, you normally press the ‘next’ button and see your other games where it’s your turn. Now I only see the games where I have the issue I described above and games where you play against the computer. Please fix..Version: 18.90.2

Apple Pencil with iOS14 UpdateI always play Words with Friends 2 with my Apple Pencil on my iPad. I use it to scroll through the game and move tiles. However, With the new update to iOS 14, the app will not allow me to use the pencil to grab tiles once I open a game. Instead, now the pencil just scribbles all over the game board and there is no option to turn this off. I don’t need to scribble on a scrabble game board, it’s not a coloring page. It is pointless. So far, all other apps I’ve opened work fine with the pencil. Please fix to still allow the pencil to also be used to play the game by scrolling and grabbing tiles, not just as a drawing tool. Other issues I have is if you use a Word Radar and then leave that board, when you return the game closes the “radar” and then makes you “buy” another radar. They didn’t use to do this and it seems petty. Also, I like that that they allow you to change the game tile within each individual game. However, in one of my games it keeps reverting to this one game tile that I hate. Even though I have changed both my universal default tile and the individual game tile, every time I open the individual game it reverts back to this other tile that I can’t stand. It is annoying. I love WWF but constant little glitches happen enough to where I felt I needed to say something here..Version: 15.11.1

Words with FriendsI do enjoy the game, but since the format has changed recently the names and scores of the person is soooooooo small it is not as good as it was. I play on my iPad, not iPhone as cannot see the whole board on the iPhone. Wish the game was easier to see opponents name etc as it used to be..Version: 21.50.2

Words with friends 2Constantly freezing up. Too many adds in-between games. No fun anymore..Version: 18.11.1

Great game with a flawed algorithm.I’ve played this game for a long, long time. The longer I have played it, the more I have noticed that the algorithm which “randomly” selects your tiles has become corrupted and flawed. For instance, I have had clone games played out 10, 20 times, it’s possible to play the same words (both you and opponent), and play a game identical to a previous one. Not only that, I will regularly get repeating games where I’ll draw 95% vowels only, or 5 “I’s”, to do this once is coincidence, but to do it consistently over a 10-15 game period is not. I also find that the only way to break these cycles is to lose a game. It’s like the game developers are punishing you for being good enough not to have to spend money to progress in the game. I’ve been studying this phenomena for a long time now and have seen enough evidence to conclude I’m right about the flaws/corruption. It needs sorting as after 10+ years of play, Im thinking of quitting now because it’s more frustrating than enjoyable..Version: 19.80.1

FrustratingI’m leaning towards giving up this game. After the last update, I can no longer buy power-ups unless I’ve actually run out and buy them in-game. I’ve actually got plenty and my coins are maxed out at 1500. No ability to use coins means I have no incentive to earn more though extra challenges or by watching adverts. Reaching certain numbers of power-ups was one of my personal challenges. No longer. Grrrrr.Version: 17.30.2

Bro whatEvery time a reward, minigame, contest or event notification pops up i am so close to losing my mind. i can’t even click on an active game without 4 pop ups opening, how do you even justify how bad this game is.Version: 17.20.5

TweaksThe game is constantly being altered and this creates annoying glitches. Which may take a couple of days to be rectified. Plus the words allowed or not allowed are OTT. I have no idea what being a club member does, no one else has been able to tell me either. I enjoy the game but not all the whistles and bells - I am not a child that needs all that stuff..Version: 21.50.2

You are punished for buying CoinsNot sure what the developers are thinking when they make a poor move like this......As you all know, everyday you earn free coins throughout the game which allows you to ‘buy’ certain playing tools for a more strategic game. You can either collect a daily allotment or watch an advertisement for which you receive 3 coins. You can also buy coins since it can take awhile to earn coins. For awhile I played the games with the earned coins cause I didn’t want to spend money on coins. I got addicted to having coins and when I ran out I spent $20 to buy a bunch of them. I have done this multiple times. I’ve never spent money inside any other app. And what did Words developers decide was a smart idea? When you now buy coins they eliminate your ability to earn coins by watching an advertisement! The chance to earn was what got me to finally buy coins in the first place!! My sister refuses to buy anything from the app in response to this ridiculous move. I just joined her, since my recent purchase earned me the inability to earn coins by watching advertisements. I feel like they slapped my hand for giving them my money. Well guess what....? The game itself is great but the 3 stars is for that ridiculous move..Version: 15.91.0

No no noThere are several things I don’t like. - you need to be precise where you tap to open the store otherwise you open your own profile. The two are not clearly defined separate but are located in the top bar. - the big blue plus sign to add a game is too big and gets in the way when scrolling - the new sounds are annoying random notes. I didn’t mind the droplet sounds in previous version but omg the new sounds are horrible. I turned off sounds immediately but feel denied that satisfying sound (which hasn’t changed) when the word strength is high. - the old board had shadow contrast that created 3D depth to the board. It is pale now and lacks that depth. I don’t like it. It looks dull and kind of cheap. And while I’m here, a comment in WWF challenges. The weekly challenge is unfair. If you play all the time it becomes unattainable. Other players earn the same badge but are required to earn a whole lot less points to get it. The only way to reduce your own requirements is to park your game for weeks until the requirement drops to a reasonable level again. That is defeating. Why can’t you vary it? Make some badges hard and some easy but the same for everyone. That way there are bragging rights for those who achieve by working hard for the hard badges..Version: 9.71.2

Too many adsWay too many ads to enjoy..Version: 18.30.2

OverwhelmingThere is waaaaaay too much going on in this app. When you open it up, you are bombarded with messages about treasure hunts and mini games and contests, ads, and then when you finally get to the main menu there are always like 3 games that you didn’t agree to play with random strangers that you have to actively go into to tell it to decline in order to remove it. Underneath that there are suggestions for random strangers for you to play. There have been times where I missed that it was my turn in the one game I’m playing for over a day because there’s so much going on that I just couldn’t see our game in the menu and see that it was my turn. Then there are “tips” where the app wants you to know about a feature. Sometimes it’s hints, or a new thing that you can earn points for for whatever, but they are impossible to exit out of without agreeing to do the thing, which is really obnoxious. There have also been times where I’ve been forced to go into some new section of the app that I’m not interested and couldn’t figure out how to get back to the main screen, and has to just close the app and reopen it. This has got to be one of the most overwhelming, obnoxious apps I’ve ever used. The only reason I didn’t delete it immediately is because my friend who I never get to see really wanted to play scrabble, and we used to play in this app when it was new and less insane. I may delete it after this game though..Version: 15.60.2

Endless ads, pop-ups, and interruptionsThis game is the worse. Which is a shame because the gameplay itself is great, but not only after every move is there a 30 second mandatory ad, but while you’re playing and trying to navigate the app there are constant pop ups for challenges and other games within the app. So you’re trying to play your word and there is a slow moving pop up that takes several seconds to show fully on the screen do to intentional slow graphics, and then some of them you can’t exit out of; they make you actually go to the rewards screen or mini game. It is SO annoying. Also their premium membership cost is extremely high per month and just not realistic. Recently they updated and they have less valuable rewards for free players and more rewards for premium members. I keep the game only because my Mum and I can play remote, but it is almost not worth it for us at this point because the app is so frustrating for us both. This is really sad and a shameless money grab on their part to try to annoy you into buying a premium membership. Their tactic is so shady that I will never ever buy a premium membership to support this company..Version: 18.20.1

WORDS REJECTEDUPDATE 3/22: This issue is getting worse, especially in solo challenge. Just rejected PIEHOLE and AZON. Rejected AMIGO yesterday. Every day there are common words being rejected. What’s up with that? Solo can play obscure words but I can’t? Please fix. Another issue others have mentioned. The game seems rigged toward having to buy coins after swapping. I get all vowels or no vowels or letters that don’t make a word. Thereby forcing me to spend more money on coins. Please fix this. Update 2/21 Getting ridiculous. Everyday now in both Classic and Solo words entered are not accepted. I check every single word that’s rejected to see if I’m not spelling correctly (not a chance) and every single word is in the dictionary. Please fix. This started about a week or 2 ago. Super frustrating playing Solo Challenge lately. Nearly everyday I have an issue with SC not accepting valid words accepted in Classic. Please do something to update dictionary. Doesn’t seem to be the same in Solo as Classic. Just rejected 2 words in a row. Half of my opponents’ faces are missing. Also, Bonus games for Word Wheel keep disappearing and end of games for that cycle. Please fix. I enjoy word wheel. FREEZES Answer if you can’t get Zynga to fix. Double-click home button and wipe it off your screen. Starts back not frozen..Version: 17.50.1

Used to be good. Now broken"Watch to play" is completely broken - it fails 4 times out of 5. Even on a good wifi connection the advert just fails to load. Even when the advert works, the advertisers use BS tricks to try to get you to click through. These 3rd party adverts are degrading YOUR customer's experience on your app. 1. There needs to be a clear countdown to when the reward will be given. 2. A *standardised*, obvious option to close the advert when it's finished. 3. If the advert fails to load for technical reasons outside the customer's control, then the reward is given anyway..Version: 19.11.1

Extremely Over-gamifiedI spend way more time trying to plow through the constant junk than I do actually playing and enjoying the game. If it’s not external ads it’s internal ads relentlessly badgering me. I don’t need 100 features at 100 mph to enjoy this game. Remember, this game was made iconic by a board game. A BOARD GAME. You are holding lovers of the original game hostage with how you’ve butchered this game. This game should NOT feel like a Casino. And what you charge for removing ads is insane! I was going to pay it if it were a couple bucks, but there’s no way I’m going to pay it now. You make me dread going in this app..Version: 19.40.5

Why are random people sending me games?!?I hate this app these days. Why am I showing up as an option for random people to send me requests. I only want to play my friends and family, yet I'm being forced to decline random people's invites on a daily basis which is annoying. Why the heck can't I choose an option to not show up in random people's potential opponents if I don't want to. It's so frustrating. I'm deleting the app forever or until the option to not get invites from random people is is established. These people aren't choosing me out of no where, Zynga/WWF has recently some something that makes me appear for random people because I've never had a random game pop up in nearly 8 years, yet in the last month it's happened like 20 times. Everytime I decline one person, the next day I get a new invite from a new person I don't know. You all are driving me crazy with this so bye WWF..Version: 13.30.5

Noisy, messy, annoyingThe game, playing scrabble with a friend, is awesome. all the other stuff makes it very very difficult to find your game and play it. Scroll to the top? But past all the other stuff you don’t care about. Nope - now scroll to the bottom, past a lot of other stuff you don’t care about. Whoops! It’s just disappeared again. Maybe it’s jumped back to the top-ish? and constant notifications / badges about nothing to do with the games..Version: 16.61.1

Missing elementsWhere are radar, hindsight...?.Version: 9.60.7

AdsAll this game is is ads.Version: 13.30.5


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