- 88.9LEGITIMACY SCORE
- 89.4SAFETY SCORE
- 12+CONTENT RATING
- $4.99PRICE
911 Operator App Complaints & User Negative Comments 2024
911 Operator app received 60 complaints, negative comments and reviews by users. Have you ever had a bad experience using 911 Operator? Can you share your negative thoughts about 911 operator?
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911 Operator for Negative User Reviews
✓ Bad graphics on iPhone 11I enjoy this game but for the iPhones with the top part of the screen taken up by the camera (iPhone X and above), there hasn’t been a change that supports it. As a result, you can’t see some of the buttons and options that you would usually be able to see. Please fix this!.Version: 3.06.05
✓ RemboursementComment j'obtiens un remboursement je n'es pas ouvert le jeu je me suis simplement trompé et acheté par erreur merci.Version: 3.06.05
✓ May be more updates would be goodPlease make more contents and fix minor bugs..Version: 3.06.05
✓ Buttons missingGreat game, it would be more enjoyable if it updated to fit the screen of the iPhone 10 and up. Some buttons are missing..Version: 3.06.05
✓ CrashingThe game itself is 5 stars but it keeps crashing usually on the middle of phone calls.Version: 3.06.05
✓ Buggy and can’t playI was enjoying the game at first but can’t play it any further. I was on the team management page and accidentally clicked to create a new team. There doesn’t appear to be any way to delete a team and I don’t have any money to add a vehicle to the team so it won’t let me progress. Also it doesn’t appear to adapt the screen to the phone size so I can’t see all the screen at the same time. Just seems a very buggy game for £5..Version: 3.06.05
✓ In App PurchasesIf you are the type of person that upgrade your phone a lot like I do, I wouldn’t recommend putting time or money into this game. I had almost two million dollars in this game and when I got a new phone all of it was gone. They could at least have it where you can purchase cash on the game. Something I would recommend is that all your information is saved and you’ll be able to sign in and have all your money and resources on any device you have..Version: 3.06.05
✓ Let down by irritating quirksA great game that is really addictive. Can be so much fun. Massively let down though by certain features. The game doesn’t account for the small cut out at the top of iPhone screens. I can’t seem to delete new teams if they have been accidentally added. When calls are close together it becomes very difficult to control vehicles even when zoomed in. Perhaps the developer could fix these things and easily make a 5 star game..Version: 3.06.05
✓ Might be abandonedThe game is a fantastic dispatch simulator but desperately needs some minor updates and fixes. The game still runs just fine but the graphics/ui have never been updated to accommodate for different screen shapes so things end up getting covered or cut off by the Dynamic Island and stretched out by the taller aspect ratios of newer phones. I get the game was finished long ago, but the last update was over four years ago. I feel like a minor update to fix display issues isn’t too much to ask for, especially since it’s still being sold and theoretically generating profit with little overhead now that development has finished..Version: 3.06.05
✓ Partially WorksThis game is good, the only problem I’ve encountered is: instead of doing the job, the unit hides underneath it and can’t be selected to do that job or any other job. I have an iPhone X, so I’m starting to think it’s not compatible or optimised for it. If I’m not going to get a proper game out of it, then I’ll be asking for a refund..Version: 2.05.25
✓ Needs serious workGreat idea, but needs better graphics, design, features for a cheaper price. Lots of bugs, not interesting enough to cost so much. Doesn’t save properly and hard to move vehicles. Disappointment..Version: 2.05.25
✓ Lags out 24/7I can’t believe I just spend money on this game, don’t get me wrong I love it, all the stories and what u can do in the game but every time when I have multiple evens to attend the game starts going extremely laggy and ends up throwing me off so all the stuff I achieved was gone..Version: 2.05.25
✓ OkayImagine a game in 2021 that isn’t optimized for the resolution of any new iPhones.Version: 3.06.05
✓ LaggyUsed to love this game on my iPhone but is super laggy on the new iPad mini 6.Version: 3.06.05
✓ Forced to start game agajnPaid for the game and the screen size doesn’t fit the iPhone 11 screen. You can see the x button to delete a team and j haven’t got any money for a new team so now got having to start again or stop play. Really annoying..Version: 3.06.05
✓ CrashingThe main problem is that every time I finish a duty the game just unexpectedly crashes and when I relaunch the game I find out that none of my progress is saved. This issue makes the games progression phase impossible to complete making the game highly repetitive and unenjoyable as all you can do is go in an endless circle from duty 1. I don’t recommend buying the game until this issue is resolved..Version: 3.06.05
✓ Made for small screensOversized UI on iPad Pro. I found this game very boring quickly and no depth. Nothing but sending your vehicles around all the time gets tedious..Version: 3.06.05
✓ Game issueI can’t find a way to contact the developers directly, I’ve bought this game on my computer and have it downloaded and now I’ve downloaded it onto my phone also the ad banner for 112 operator has interfered with the screen and some controls on the game aren’t accessible..Version: 2.14.08
✓ Needs to be optimized for IPhone 13 miniI remember this game fondly. I played the demo on my old phone and it was really cool the first time around. However, once I bought the full game in my new phone, I noticed the tip of the screen is blocked by the camera. On top of that, the game’s resolution is also way lower than you’d expect. Please update it! Great gameplay though, I recommend this for anyone who wants some good, quick stories..Version: 3.06.05
✓ New UpdateAbsolutely love this game and I am especially excited with the new update. A problem though with the new update is I am playing on Expert mode, on chapter four of the first map allowed, and there is a earthquake event. At the end of the shift, my game will be stuck in an indefinite time of waiting for it to clear to move on. I get new updates mean new bugs, I just wanted to point out this bug that does not allow you to advance at this particular event. Edit: Chapter 4 Earthquake sequences on any map is not loading when you complete it. You can’t go onto the next day as referenced earlier. New edit: Still cannot get pass the earthquake scenarios at all! I love this game, I just want to be able to play it to it’s full extent but it won’t allow me to move onto the next shift after completing the single city run on the hardest setting when it reaches the earthquake scenario. I get stuck in a loop that says, “Please wait...” but it never passes through..Version: 3.06.05
✓ It’s ok but there is one big PROBLEM it needs an updateI love the calls on there I wish there was more because I here the same people a lot . I think things in the game should be cheaper as vehicles and guns. But the big problem is that if you ever have someone die it’s going to be hard to work even on easy mode I tried this in I bought some new people for my company and they would always say invalid invalid teams and I would have to reset my game in order to play it again I love this game but if that one problem gets fixed it will be one of my favorite mobile games and you’ll get a five star review this game has really good potential I wish I was an update soon. PS make the vehicles in cosmetics cheaper..Version: 3.06.05
✓ Interesting gameThe 911 calls are repetitive and interrupts dispatching units should be able to have the option of not having them. The fire calls are not realistic, if my door locks are frozen you don’t phone the fire department. Just like broke down vehicles require tow trucks. In the middle of a snowstorm who’s going to take their motorcycle out. Police dogs are not for everyone they are usually assigned. It would be nice if you could fully equip your units. You have to send your police out with no taser, no bulletproof vest. I wonder if you put more into the other game and this was some type of after thought. No people acting weird, no wildlife, no evictions nothing happening at hotels.Version: 3.06.05
✓ Very very good, butEverything is great but, ever time I Finnish a shift and go to start another one it doesn’t save my progress (money, vehicles, crew and equipment) it’s a real shame because I can’t save up to get new vehicles. Ps I’m on ipad Thanks.Version: 3.06.05
✓ Does not work with iPhone XIt says it’s updated for the iPhone and it’s a paid game and what do you know it doesn’t work for the X.Version: 2.05.25
✓ DO NOT WASTE YOUR MONEY OR TIMEAwful on IOS. You can’t manage your teams. It says “invalid team” but theres no way to fix it. You purchase things but it doesn’t show up, just takes the money. You can’t zoom out to see the city. There is no way to see where the hospitals and police stations are. The icons are on top of each other so you can’t the right resource. There are no directions on how to anything. There is not much good about this app. Awesome concept but complete lack of execution..Version: 3.06.05
✓ Great Game but one big bugThis game is awesome. But on the mobile version for iOS there doesn’t seem to be a way to delete a team. I needed more fire vehicles so sold about 4 existing police vehicles to buy 2 fire vehicles, which left me with 2 blank teams (no vehicles). Now I don’t have enough money to buy any more vehicles and I can’t delete the 2 blank teams, so I can’t play any more and have to start over..Version: 3.06.05
✓ Game size doesn’t fit iPhone 11 screenI love this game but the developers haven’t updated it to fit the new size of iPhones which is very frustrating..Version: 3.06.05
✓ I enjoyed it... but there are a few bugs.I love this game but please fix the bugs like when you create a new squad, or accidentally delete a whole department. Thanks!.Version: 3.06.05
✓ Fun game! But currently crashing a lot!Enjoying and having fun with the game and all the dlc. I am having multiple game crashes with the latest update! I am on a IPad mini 3 and it hasn’t crashed before. It crashes in a middle of a game and I loose all my progress for that game which is annoying! I also can’t find where to report bugs so I am reporting it here. Otherwise 5 star!.Version: 2.04.06
✓ Great game but the text is hidden sometimeThe text for marksmanship and there last name on the iPad Pro is hidden behind a button and is unreadable. It’s very annoying when your trying to buy stuff. I also tweet at the dev teams playway and jutsugame with more detail and photos but haven’t received a response yet. Maybe I’ll try there company emails next..Version: 2.04.04
✓ Good But more money!You gotta spend more money for other things like Motorbikes and other units! 3.5 for me yes it’s good!.Version: 3.06.05
✓ Fix your expansion loading timeI really enjoy the game but one thing I noticed I foolishly pressed the dlc’s too many times and it didn’t load fast enough and was delayed so then when I left the game the charges to pay for the dlc’s kept coming up on my home screen leaving me to tap cancel more than 10-20 times... please fix that.Version: 3.06.05
✓ Great game but there’s a few glitchesAmazing game, but when you accidentally click on “new team” and have nobody to put in there you will get an error when you try to start the mission. So pretty much you have to restart after all of that hard work because of one simple thing that should’ve been fixable..Version: 3.06.05
✓ Good but…This game was great. I loved it, until I started to get bored. However that was an easy fix, just buy one of the DLCs. So I bought the every life matters dlc. And I got none of it. No prison van, no pepper spray, and no riot gear. Good game but please fix this glitch. The sad part is that I used to be able to get pepper spray after I bought this. Then one day I just could not get it. And don’t tell me to delete and reinstall, or to hit restore purchases. I’ve done all of that. Plz help.Version: 3.06.05
✓ Needs more+URGENTI love this game. Except I feel like it needs more situations and voices. A lot more! It’s annoying to have the same thing over and over again. Please make more. I think this is needed since it requires money for this app. But great app! URGENT! Also: I have a XR iPhone, it can’t let me use certain buttons, which is a big problem! Please fix that. I’m not the only one with a X. Seriously, I can’t press “back” for part of the game modes!!! I can’t continue. How am I supposed to play now!?!? URGENT! The downloads also aren’t working..Version: 3.06.05
✓ Broken gameIt’s a real shame, I actually love this game, but during my time playing a earthquake happened and at the end of it the game just gets stuck on the loading screen. Please fix this game, I spent money an bought all the expansion packs. I would be really upset to have to delete the game considering it’s a lot of fun an a good time killer.Version: 3.06.05
✓ Need serious workThe game malfunctions constantly and there is no support tab to contact anyone for help. It doesn’t fit the iPad or iPhone screen properly and you can’t use certain functions because of that. Don’t waste your money if they aren’t going to get it updated and bugs fixed..Version: 3.06.05
✓ Love the game, but iOS version needs a little workI LOVE this game on my PC. So when I saw it was available on my phone, I immediately bought it, along with all of the add-ones. After just a little while playing, I’m noticing a few issues. 1) When trying to recruit new employees from the Shop screen, clicking on their faces displays their stats, but you can read most of the stats because the text box appears partially off the left side of the screen. So a whole lot of it is cut off. 2) It is tough to route a vehicle from one side of the map to an incident on the other side of the map because the Portrait orientation only allows you to see a limited portion of the map, even when you’re zoomed all the way out. Maybe allow us to either zoom out even further or try Landscape mode maybe? 3) The number of calls seem to ramp up way faster than in the PC version, even on normal mode. I had WAAAAY more calls than I could handle with my initial teams in the beginning of the game. I don’t remember that happening right away in the PC version. It was tough but manageable, and it got tougher as it went on. But I was also then able to afford more units and equipment to handle it. The iOS version just seems to start off in ludicrous speed. Those are the main things I can think of right now. I am still really enjoying the game. I just think it could maybe use a few tweaks to make it even better..Version: 3.06.05
✓ Paid and won’t load!Bought this game because the reviews were great and the pictures made it look so exciting. Well I don’t know whether it’s as good as I thought as it won’t even load from the menu! 😡.Version: 2.05.25
✓ Doesn’t scale on iPadDoesn’t scale correctly on an iPad Pro 11” Please fix.Version: 3.06.05
✓ GlitchHey, I’m not sure if this is a new glitch, but sometimes during calls it’ll say I need medical transport when I already have multiple medical transport vehicles there, this then results in me having to ignore the call to get rid of it to end my shift and get a poor score because of it. If you could address that and fix it in a future update it’d be much appreciated..Version: 3.06.05
✓ ComplaintI want my money back because this game is just like the free one and I want my money back!.Version: 2.14.08
✓ Technical issuesSeems like a good game however it keeps crashing causing me to loose all progress which is a shame could have been really good.Version: 3.06.05
✓ So disappointedI really like this app as I had the LTE version on my old phone so when I got my new iPhone 11 I decided to buy the full version. Really disappointed as it has zoomed into the screen so I use any of the buttons at the top (e.g pausing it or making it go faster) - can you please resolve this as I have now wasted money on an app I can’t use :( If you have an iPhone 6 sized phone I think it would be fine so that’s why I’m disappointed:(.Version: 3.06.05
✓ DisappointingThis is a somewhat cool concept and it’s benefitted by the ability to play in your own city. But the execution is poor. It simply becomes a time management game, and not a very strong one at that. The central selling point of dealing with 911 calls is actually only a side game. You don’t get many calls and there is very little consequence for responding incorrectly. Most of the time, the game just takes over and asks the right question. The remainder of the game is sending units to calls and hoping they are positioned correctly. The central premise is complicated by the poor user interface that just doesn’t work on the small screen. If you have an emergency on the west side of town and a police car on the East, you can’t get them to the location because you can’t scroll the map. In all it’s just clunky and not worth the price..Version: 3.06.05
✓ Amazing but crashes & progress lostThis app is my best purchase on the App Store, I play this game everyday and am about to buy a dlc. There is a problem though, every 2-3 rounds/games it crashes part of the way through so you loose your progress Edit: This game is amazing but you cant have more than 1 save? I started a free play and then I lost my other main save that I have spent hours and hours on..Version: 2.04.04
✓ Good games but major problemsThe game is great. But please sort it out, I have had to play the same duty 5 times due to the app not saving the duty once I have completed it! So annoying! I paid over £20 for this game with all the extras. I would appreciate that you sort this out.. and at random the app Just crashes....Version: 3.06.05
✓ Fun but...This game can be really fun but it is a ton of information for one little screen. I’m currently working in Boston and having to handle the Boston riots. Around a riot is a ton of different crimes/emergencies happening so you can’t even tell where each unit is and what is happening there. Therefore, it is extremely frustrating when getting a call from the national guard to return all units to their stations and you can’t because of all the on screen information. Failed this part of the game probably four times now (that’s about an hour or so of gameplay!!!) and it’s not because I can’t handle everything or I’m not good enough to pass it. It’s simply because of all the info in one area of the map that even when you do command someone to leave their area you get a “we can’t do that now.” You’d think they have just a button next to each unit on the incident screen (incident screen tells the state of each unit... whether they are fighting, off duty, injured) to tell them to report to their station..Version: 2.05.25
✓ Interesting..I was captivated with that game, I had a lot of fun... at first! But after 2-3 times, well... always the same 5 emergency calls.. We can’t upgrade anything but our teams, in a way.. Does it really worth 6.99$? Not at all. After you bought a couple of cars and replaced the workers who got injured, there’s nothing else to do but the same things over and over again..Version: 3.06.05
✓ Performance issuesI love playing this game, however, constantly in the middle of playing it crashes unexpectedly (playing on a 5S). Also it a bit difficult to control each individual unit. Other then that it’s an amazing game, highly recommend buying it if anything to support the developers..Version: 3.06.05
✓ SamIt’s very fun although it does crash every few games and it doesn’t save what i had done in that game. it could be a phone issue but it’s still annoying. overall very good but a bigger variety of calls would make it much more better!!! Edit: i got an iPhone 11 and the edges of the game screen are cut off!!! it’s unplayable because if this until it is fixed..Version: 3.06.05
✓ Bugs ruin play!UPDATE I’m now stuck with this game and unable to progress beyond the last level in Chapter 4, where the earthquake occurs. The reason? The game crashes and won’t load the results. I’ve hit reps of 118 plus in the last level, and received the associated awards from game centre, however the game continually crashes and won’t progress. This is somewhat annoying given its paid for as are the expansions. I’ve emailed the developer about the bug but no response. It’s ruined what was otherwise a very enjoyable game. As such my review is being knocked down to 1 star until this issue is resolved. My advice would be to avoid purchasing until the big is fixed. ORIGINAL REVIEW Excellent game. Few suggestions though which would get you to 5 stars. Enable the user to rename the units, ie give them customisable callsigns. Allow for the user to end ‘nuisance’ calls early without loosing rep points. Sometimes when there are multiple incidents and not enough resource, you have to triage your jobs. Penalising the user when they do this by removing rep points is unfair and it should be the opposite for successfully triaging the jobs..Version: 3.06.05
✓ Crashes oftenVery good game that I enjoy and play often, however the game crashes every time I play it high then restarts the level. This is very frustrating as I have only recently purchased the game and it means that I cannot move forward in the game. I would appreciate if this could be fixed as it is the only downfall of the game. I would advise everyone to avoid purchasing until this issue is sorted as your money will be wasted..Version: 3.06.05
✓ Touch Screen FailThe game concept is great and the use of actual actor recordings for the voice calls brings a nice touch of realism. However, this game is killed by a very problematic touch screen interaction. When I send a unit to an incident, 75% of the time the unit gets on the block, they show they have “spotted” the incident, and they get right next to it but aren’t actually “on-scene” handling the issue. This is because i directed them to an area that is literally 2mm away from the incident. With touch screen, it’s really difficult to be that exact and once the unit is so close to the accident, the icons actually overlap so it’s now impossible to correct the problem. Even when you zoom in, the icons stay the same size so the issue remains. The icons should resize based on the amount of zoom. The game is unplayable because of this issue..Version: 1.12.12
✓ I tried to restore my purchasesI tried to restore my expansion packs but it didn’t give me my money back.Version: 3.06.05
✓ CrashedWhen I opened this app for the first time it crashed and it won’t open. WASTE OF MONEY 😡😡.Version: 2.05.25
✓ Nice game that will be nice to have a support with controllers doing gameplay on iOS devicesThat is a very nice game but needs controller support for iOS devices doing gameplay please put that into a iOS update if you get the time to update the controls but I will try this game on my PS4 next you did a very good job but keep the good work going for multiple users on this game best regardsOddur.Version: 3.06.05
✓ A little bit frustratingI really like that game but it’s frustrating when you tap a ambulance, fire fire or police officers car and tap where they are meant to go and they go right next to it and not the emergency! Also the second city won’t load and every time I open it and close it, it just puts me back to the same level and I’m having to do all the emergencies again and not the calls It’s really frustrating 🙄.Version: 3.06.05
✓ Great game but buggy and no response from developerIt’s a really engrossing game and keeps going for hours. Unfortunately I can’t download my home city as there’s a bug preventing it and I can’t complete the single city run for the same reason. I emailed the developer about 3 times and got no response. If I had, I would have given 4 stars. But no help with the technical problems is a big issue..Version: 3.06.05
✓ Won’t loadGreat game but it loads super slow.Version: 3.06.05
🙂 911 Operator Positive Reviews
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⛔ 911 Operator Problems
