Hawaii Revealed: Travel Guide Negative Reviews

Hawaii Revealed: Travel Guide App Complaints & User Negative Comments 2024

Hawaii Revealed: Travel Guide app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hawaii Revealed: Travel Guide? Can you share your negative thoughts about hawaii revealed: travel guide?

Hawaii Revealed: Travel Guide for Negative User Reviews

✓ Not of much useI got it when I was on Maui. Not useful, especially without wifi, and with wifi google still better..Ek maui first timeVersion: 2.3

✓ Wish it was more intuitiveI have been a HUGE fan of the books and used them to our trips to Big Island and recent one to Maui as well. While on Maui, saw that they had an app and hoped it would help us with directions and finding places to eat wherever we were. Unfortunately, neither of these were easy. Though we had the app, we carried the book everywhere to ensure we had all the info. I wanted to love this app as much as I love the book but was very disappointed with the lack of intuitive user location based info..LifezbutifulVersion: 2.3

✓ Good information but somewhat lacking.Good well researched information. But to someone who doesn’t know anything about Hawaii, I had a hard time figuring out where the places were that I was reading about. I had to have another phone open to Google maps to see where they were. It would be great if there were tours like Rick Steve’s app has that talked to you and told you where to stop and what you would see there..SparklesdarklesVersion: 3.6

✓ Book provided good information but app provided little moreThe app didn’t seem worth the cost. The maps are static and not interactive. Much of he information such as restaurant closures and open/closed hours were wrong. Also, some recommendations and information were lacking. For example, the Scuba company they recommended in Waikiki was horrible. They didn’t even have there own boat. They chartered a boat with other dive companies and the experience was poor not to mention leaving 45 minutes late. Restaurant closing times on the North shore were wrong. For Moana falls trail, would have been nice to know how muddy you get so we could bring different clothes and have change of clothes and towels available. I would just recommend getting he book which is just slightly better than the Fodors guide. I don’t see a way to attach photos but after seeing your response I just checked to ensure location services were in fact turned on. I just went in to the restaurant area for example and it requires the user to narrow the searches by region, etc and doesn’t automatically show restaurants in the area. Same with sights, etc..Useless3Version: 3.6

✓ What you’ve done is terribleI remember using this app relentlessly when we were in Maui a couple years ago. It’s was simple and very easy to us. The maps were a little amateurish looking and they still are but whatever. The real issue is the way the information sections “snap” to the next segment. Probably the dumbest most annoying thing ever. Stupid idea. Doesn’t work! Also it used to be awesome where you could pick a point on the map and it would show you food and sights and whatever. Now I have to pick sights or things to do or whatever? Stupid. How do I know that a “sight” could be a lookout, or is it a “thing to do”? So dumb and annoying. Waste of $10. Deleting this and will NOT be re downloading it. You wrecked something perfectly good and this newer version is the worst..CyanidexzVersion: 2.4

✓ Great info..... does not support family sharing as advertisedThe app provides very useful information and very glad to have it. However it’s very misleading that this states family sharing. You can only family share the free app. And have to buy a yearly subscription for each island. And subscriptions are not able to be family shared. I understand that it’s not your rule, but maybe you need to change your app to avoid the problem. If you just had a paid app for each island, then I would think we should be able to get around the problem. I’m pretty sure I’m not the first person to have this problem. Very frustrating! We don’t want to pay $16 a year for each island so that my husband and I can have it on both of our phones..Bethann1977Version: 1.7

✓ Waste of timeI had old app- it was great. This has good yet abbreviated content from the books but the function of this app is nil. Long load times, map is completely inaccurate which is kinda the point. Too bad..😎MadnessVersion: 1.7

✓ MisleadingI have the physical book, which indicated that certain things (like reviews of places to stay) are free on the app. Wrong! If I select the island in question, it takes me to a page where my only options are to either buy the book (which I already have in physical form) or preview the book (not helpful). There is no way to navigate away from this page, so no way to access this supposedly “free” feature. So either buy the book in physical form, with the knowledge that you won’t get reviews, or buy an electronic version on the app (which, incidentally, must be renewed yearly to continue to have it). For an author who chastises others for being misleading, this one is doing the same..SickOfNicknamesBeingTakenVersion: 2.2

✓ Doesn’t work!Love the guide books, so thought I’d pay for the app so I have it with me when I travel (with up to date information). Was fine until I paid and downloaded all the content and now the app won’t even open!.Emz7373Version: 2.6

✓ Brutal regression from previous qualityI have been a fan of this author’s guide books and apps for years. One of the key strengths of the guidebooks has been the very detailed maps with mileage markers, local street names, and detailed directions to the recommended attractions. The current map on this app is hopelessly rudimentary. Additionally, the previous arrangement of a general island map with accommodation choices visible on the map was excellent and informative. The current alphabetical listing with only a general notion of location of the accommodation is far less useful. This looks like an app whose execution was delegated at low cost to someone who has failed to produce quality. The author, who has I think quite rightly been proud of his books, should heed the negative reviews for this app and take quick steps to correct it..PmserpVersion: 1.7

✓ Stick to the booksWhile the books are great, they make it sound like the app is a companion to the books. All this specific app does is act as a portal to the apps that need purchased. The tiny amount of free content here isn’t much different from the books, it may even be copied verbatim from the books. Even as a preview for the paid apps, this falls short. All you can preview is are lists of names of restaurants and places to visit. The hotels portion is free, but doesn’t show much difference from what you find on most travel booking sites you browse for free and the aerial views can easily be found on any search engine that shows satellite views..Dina BeeVersion: 2.3

✓ No way to unsubscribe from $7.99 annual auto-renewI bought this app and gladly paid $7.99 to use it for our week in Maui. Then I tried to unsubscribe to avoid auto-renewing every year in perpetuity. I tried checking the app and the settings and could find nowhere to cancel the auto-renew. I’d gladly give this app 5 stars if this was easy (or even possible) to do without having to contact support. Waiting to hear back from the developers. Update: I figured out you have to turn off auto-renewals from somewhere in the Apple system software menus. Forgot how to do it or I’d explain here. To much trouble..DkuneshVersion: 1.7

✓ Excellent books so so websiteFirst of all let me say that I own I believe every book about Kauai that this author has written. In fact for my rental house I tell people to order his book and read it before they come to the island because it is so informative. The website in my opinion is not kept up to date. I also don’t like the fact that it automatically renews unless I stop it. If it was kept up more up today I would surely recommend it..ABNC BEACHBUMVersion: 2.8

✓ Poor map integrationI really have enjoyed the “Revealed” series of books and apps in the past. We use them exclusively while visiting Hawaii. This version has some glitchy-ness. Any time I used the app to launch the directions to a place Apple Maps would freeze and no voice or real time movement worked. Both the app, and my phone are current with updates. The work around- open maps and get the directions separately was an adequate work around but was annoying..75% of Tony D.Version: 3.6

✓ No testing?Maps dont work in new ios but were just released. I guess they didnt take the time and test the new ios which has been available for months..Robot-after-allVersion: 2.1

✓ Automatically renewing subscription. Zero stars.I have bought the revealed books and apps for previous trips, but this move to an annual subscription model is a terrible money grab. How many people go to the same island every year? Very few. I’m sure the developers know this and will take in $$$ from people that don’t know they have to cancel their subscription to avoid being charged. If you do buy this, IMMEDIATELY go to Settings -> iTunes and App Store -> Tap on your id -> view your id -> subscriptions -> Hawaii revealed, and click cancel. You will still have the year of access but it won’t renew..Van-caVersion: 2.3

✓ The book is betterI’m a bit disappointed by the app. I have purchased the books for the big island, Maui (2nd purchase) and kauai. Every time I tried to use the app, I found it easier to pull over and open the book. I didn’t find it super user friendly (on the go), and although I know all the info that’s in the book is on the app, it’s just not as easy as cracking the book looking at the island and seeing what’s near..Red wing girlVersion: 3.7.0

✓ Poor Google versionIt does not show where the trail is only the road going there. Google Maps works far Superior. No extra information just a general surf report plastered on the different corners of the island. Outdated information..Waimea explorerVersion: 2.6

✓ Didn’t Work For MeI bought the subscription on our first day in Oahu and started using it in the morning as we ventured out to see the sights. Running the app heated up my phone (iPhone X) and drained the battery. Then, after about the second stop on our “tour” the app just crashed and wouldn’t reopen. Emailed customer service and was told to delete and reinstall. Couldn’t do that since I wasn’t on WiFi (and don’t have unlimited data) so we were on our own for the rest of the day. Tried reinstalling back at the hotel and the same thing happened again after a few minutes of use..RezRemodelVersion: 2.2

✓ Not worth itI have purchase several versions of this App. First of all, it use to be great, but the App keeps getting more expensive and if less functional. Also, I have two devices, my phone and my iPad and it only works on my phone. They want to charge me again for the app on my ipad. That is the first time this has happened with any app. I have email them and they have also been unresponsive. The App itself tell very little and comparing what it has to offer, google maps works better, and shows more trail and the names of local beaches. Of course google maps doesn’t have a ‘write up’ on the beaches which can be very helpful. These developers just seem really greedy as I keep buying versions that were suppose to work for ever and they cancel that version so you have to buy a new, inferior version on a monthly subscription..NPRis4MusicLoversVersion: 2.4

✓ DisappointingI love the guide in book form and was hoping this was a step up for easy on the road use. Still prefer the book: the wealth of information is still here but feels harder and counter intuitive to use. For example I wish you could just go to a map (in your area) and easily plug in beaches, restaurants, activities near you. But the map keeps changing size on its own as I try to zoom in or out and the requesting of specific info doesn’t seem possible. At best it’s counter intuitive design, at worst poor functionality. I signed up for one year and will cancel right now and go back to buying the latest hard copy edition. They still got a long way to go to work out the kinks and make it easy to use..DubotriVersion: 3.6

✓ Doesn’t Work!!Right now I would give this zero stars if I could. I downloaded this app and then selected to BUY the Maui content. Content started downloading but then stopped when it was time to download the images. I’ve deleted the app and tried to “re-download” or to “restore” several times without success. Also, I can’t locate any way to obtain support or troubleshooting for this. Very disappointing because I have an older version of the book in print that I love, so I thought this app would be great..Koshj1Version: 1.1

✓ Book is good. App not so much!It just doesn’t work. Plain and simple. Wasted my money..MrgillamVersion: 1.7

✓ Not worth it if you already have the bookI purchased the Big Island Revealed book and found it to be such a wealth of knowledge that I also checked out the app. With all the recent changes in the Big Island with the 2018 eruption, I was hoping to find updated information from the printed book, but the sections are the same. If you prefer an app to a book, this would be a great resource. However, personally, I prefer the book because it has more maps and guidance so you have a better understanding of where things are. The app has a map but you have to zoom in close to see the mile markers and you lose the view of the whole island. I also found the book better organized for the way i personally think. The only benefit of the app is that you can save favorites which might be easier to access on a trip instead of carrying a book with you. I realize they did add a section on the lava flow update, but the information was provided in the free version. I was hoping for more detailed information on how to visit volcano National Park post-2018 and where in Puna we can legally and respectfully see the effects of the 2018 lava flow. This is a great resource if you do NOT have the book, but not necessary if you do..MamaabcdefgVersion: 2.3

✓ Worst app everI purchased this after someone I met in Maui recommended it. Not only did the app not work after trying everything thing the customer service rep recommended, but they are making it a headache to get a refund. Plus, apparently it isn’t that great, because a friend who has the app tried one of the restaurants that they recommend and it was terrible. He said they got a bad salad and soggy fries. I’m always happy to support great travel guides, since I used to be in the business, and I rarely rate things, but I’m afraid that they still have some serious bugs to fix here, and should be able to give customers struggling with the app a better refund experience. Buyer beware!.IdratherbewalkingmydogVersion: 2.3

✓ Bait and switchVery annoying that the privacy policy does not promise not to sell private information. Then, after signing in you discover that nothing is free. I already bought the Kindle version and resent giving my private info only to be asked to pay twice..RoxanneYanishewskiVersion: 1.7

✓ Poor quality (( so disappointedUsed for my Kauai trip. Poor quality, a lot of commercials..MLG man Tim TimVersion: 1.4

✓ Doesn’t workAll I see is wallpaper. No way to fix it..SpoamVersion: 2.2

✓ Crashes upon loadDownloaded the app and installed the free version of each island to give it a try. It was working great until it crashed and now it continues to crash upon load every time - making app is useless. Glad I didn’t buy any in-app purchases. What a worthless app, the old version was stable and a pleasure to use. The new version is slow, clunky and unusable. Why even exist!!!.LadnarrVersion: 2.1

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