Cluesheet Companion App Negative ReviewsMarmalade Game Studio

Cluesheet Companion Negative Reviews

4.1
4.17081 star

Total 141 Negative Reviews

Cluesheet Companion App Complaints & User Negative Comments 2024

Cluesheet Companion app received 141 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cluesheet Companion? Can you share your negative thoughts about cluesheet companion?

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Cluesheet Companion for Negative User Reviews

Don’t pay and download on SwitchIf you plan to play with friend on the app. It does not work. Total waste of money and looks like there is not support and Nintendo does not refund!!!.Version: 2.9.2

Can’t playCan’t play it just saying to contact to a computer.Version: 2.9.2

Not coolThe game are really cool but WATS ITS THE PASSWORD!?.Version: 2.7.3

Crashes immediatelyUsed to love using the app with the Nintendo Switch version and it worked well, but the latest update makes the app crash as soon as it is opened making it unplayable!.Version: 2.9.13

RubbishAwful app. Doesn’t even connect to the switch..Version: 2.9.13

Worst game everAsks for a password like idek the password.Version: 2.8.2

Doesn’t workWe used to play the game all the time and it worked well. The game recently updated and now we can’t play an entire game through because it freezes and won’t let you do anything. It says it’s waiting on someone to hit continue, but no one can do anything. I am not sure what happened with the update, but it needs to be fixed. We have deleted and reinstalled the game on the console and the app on our phones and it still does the same thing..Version: 2.9.2

Hoping this app gets fixed soon!My partner and I LOVE Clue, so we were very excited when we saw they came. We have yet to be able to finish a game. We have noticed that if you get out of the app, let your phone sleep, look at notifications, etc. then that player is rendered unable to continue playing and the game gets stuck. Really hoping there are bug fixes. We have made it to making a final accusation but then a phone was disconnected - but able to move their screen but not registering in the game. Hoping we will be able to play a full game soon!.Version: 2.9.2

Its not working anymoreCan’t connect to my switch.Version: 2.9.2

Interesting idea...terrible executionThe single player component of the Switch game is enjoyable, however god have mercy on your souls if you try and connect to a local multiplayer game. If you are lucky enough to get past the “incorrect passcode” message, 9 times out of 10 you’ll lose your lobby and end up watching a game that you have no control over because the passcode you were generated was also generated for someone else before you could lock your lobby. My Wife and I tried for two hours and played one game together. This game was $20 on sale. It should have been less than that. If I would have paid full price I would have been very angry. FIX THIS NOW..Version: 2.6.0

Not worth your moneySo many bugs. Doesn’t work most of the time. Would not recommend.Version: 2.6.5

Rubbish worst game everI downloaded this game to play cluedo since I couldn’t afford the on at 4 pounds and I couldn’t even play the game because it said my password was wrong when I hadn’t even set one up!!!!!!!!!!!!! This game is a complete waste of time and I seriously recommend not to download it the first review must be a fake because this game is the worst. Seriously needs fixing either that or the other cluedo, the one at 4 pounds, should be free. Please fix this game or make the other one free because this is just rubbish..Version: 2.7.3

I’m not stupidUnlike the idiots in the “recent reviews” section I know what this app is… I’m surprised the “developers” even reached out to them seeing how this app has been broken for well over a year now! I keep checking back thinking you all fixed it and every time I am met with disappointment. Just take this down because you obviously do not care! This is the only game I can play with my elderly mother. It used to be fun when it worked..Version: 2.9.13

Local play is unplayable.Local play is unplayable. We can get I to the game but after a turn or 2 it will stay on one players turn without being able to close it out. Game is really fun single player but bought it for the multiplayer. Unfortunately this isn’t worth it at all stay clear. Such a disappointment..Version: 2.9.2

Passcode Issue Still OngoingHello there! I am so disappointed to see that there is still a connection issue for the Switch version of Clue. My family and I love to play this game and haven’t been able to do so for weeks now. Is there ANY update on the situation? Will there be another update to combat the issues of the latest one? I hope there will be a solution soon, we paid good money for the game to have unusable functions. :(.Version: 2.9.2

Don’t workStop working. We cannot play the game like we use to..Version: 2.9.2

Super Fun But Has BugsIt’s a super fun game and awesome set up once you get it figured out! We’ve ran into some bugs with the joining the game from our phones that we’re resolved by exiting and closing the clue sheet app and reopening. The main bug and probably the most annoying we are dealing with now is when we are playing a game, someone’s clue sheet app will suddenly stop interacting with the switch game. This pretty much ends the game for everyone which is a bummer, especially being deep into a game. I noticed the last time it did this, it had happened after my wife’s phone lock screened. After getting back on her phone it was like it had stopped communicating even though she was still logged into the game. Resolving this would really improve the game experience!.Version: 2.9.2

Incorrect PasscodeThe app does not accept the passcode the switch is providing. There is no possibility to connect so we can’t play multiplayer which is absolutely disappointing!.Version: 2.6.4

Data Privacy ConcernsWe’ve tried for nearly an hour now to get a local multiplayer game working. The game only started properly once. Halfway through the game, a player disconnected and was replaced by an AI, then the game froze entirely. It seems like frequently you get connected to someone else’s game with other human players even thought the game is supposed to have local multiplayer. This makes me question the privacy of my data. It seems like packets are getting crossed all over the place. This is incredibly disappointing and unacceptable for a game that has been available for over three years. Don’t make claims that you have specific game modes if those game modes are unplayable. DO Not purchase Clue if you have hopes of ever playing local multiplayer with your friends and family..Version: 2.8.2

Application défectueuseLes parties locales sont complètement impossible. Peut importe si on redémarre le jeux et/ou l’application, il s’inscrit toujours « code incorrect ». C’est extrêmement décevant puisque j’ai acheté ce jeux de switch exprès pour jouer avec mes proches….Version: 2.10.1

Keeps disconnecting on Nintendo switchPlayed the game on Nintendo switch using the app with the grandchildren. Managed to play one game. Then a string of disconnects, losing the game, each time having to restart the game. It’s a great game when it works. Please fix..Version: 2.9.2

Doesn’t connect to games created on iOSConsidering this game is now on Apple Arcade, it may be a good idea to allow you to type in the game code of a game created on iOS, so I can use my iPad while using score card on my iPhone. Also come on, Also just include an offline mode. A digital sheet so when we play the physical board game we can use our phones..Version: 2.9.9

“Incorrect Password”Hi Samelie here, we are massive CLUEDO fans and we’re so frustrated when it came up with “incorrect password” when we hadn’t even set one or started the game!! Complete waste of time and scam!! We were so disappointed! Let’s all team up to sue this company! Developer pls respond NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.Version: 2.9.2

Compatibility with switch is horribleI have played this game twice on local multiplayer with the Nintendo Switch and this app, and it’s surprisingly fun. When it works it’s amazing, however for some reason, something between the game and this app does not work well. Every time I attempt to start a game on the Nintendo Switch and connect it to this app it says: “incorrect passcode entered.” I tried closing and restarting the game and app several times. I can barely get it to work if I uninstall and reinstall the game on the Switch. I think this game deserves a 5-star review but until this problem is fixed, it is unplayable and I would not recommend..Version: 2.5.0

Worked twice out of 10+ games..I have tried several times to play with friends and it almost always glitches mid game. We were able to finish twice out of 10+ games which is quite frustrating. Thought the phones were the problems since some people were playing 6s iPhones but we tried again with 3 iPhone 11 and Pixel 7 and it still did not work… Would love it if it actually worked. The game is amazing. Just a shame.Version: 2.9.2

LolWhy can’t I get inside the game? It does t let me join even though I have filled all the details.Version: 2.9.2

AwfulHow is this still not fixed, laughable, can’t connect to a game and when you do it kicks you out instantly absolutely brilliant.Version: 2.6.5

FIX YOUR GAME!This game is fun, however, for quite some time now it hasn’t been working! The game will work for a couple rounds and then it freezes and won’t let us click “continue” when the turn is over. We’ve tried everything from uninstalling the Cluesheet app on our phones to uninstalling and reinstalling the main game on the switch. I’ve reached out to support and got some generic answer saying there is no known problem! None of this was free!! I would suggest fixing your game/app or start giving out refunds!.Version: 2.9.2

What happened?We paid $40 for this game and for the first few times it worked great! Just tried to play a few months later and it’s virtually unusable. We just do the local game at home on the Switch and our iPhones. Most of the time we can’t even start a game because the app won’t recognize the passcode the game is giving us, saying it’s incorrect. Other times, we get kicked out in the character selection screen. What exactly is being done to address this?.Version: 2.5.0

Companion app doesn’t connectMy partner and I bought Clue for the switch a few days ago, and tried to play it for the first time today by installing the app for local set up. We’ve tried creating several lobbies, and each time we put in the password to join nothing happens, we don’t get any error messages or buffering signs. Completely unresponsive, is there any way to fix this ?.Version: 2.9.2

Laggy :/I bought this game for my Nintendo Switch and had no issues (a lag here and there maybe) for about a month until now, our phones are WAY ahead of the TV. We can’t even play local multiplayer now since the TV always gets stuck on my boyfriends turn and it inevitably kicks him out while we both have stable wifi/data connection. We thought maybe we need to update but nope, both the actual game and our Cluesheet Companion are both up to date. Please help!.Version: 2.8.2

Completely brokenThis is a waste of time and the Cluedo app is a waste of money! We couldn’t start a local game at. All. At one point the AI started a game of its own..Version: 2.7.3

Host local game doesn’t workSense your new release I cannot host a local game. Passcode error. I have the older app on an old phone works no issues. So I know this is an app issue. When do you plan to remedy this issue. Or maybe go back to the old app for now and do proper testing before releasing junk. Thanks.Version: 2.10.1

If a feature doesn’t work, then the game is broken!Trying to play local multiplayer with my family and getting the same errors as other reviews that are a year old. Errors such as wrong passcode (when it clearly wasn’t) and host left (when clearly we hadn’t). The app is free but the game wasn’t. Will try again tomorrow then try to figure out how to get my money back. Fix it the issue or remove the feature because it clearly isn’t working and I bought this game specifically to play locally with my family..Version: 2.7.0

Just crashes on iPad AirApp crashes immediately after opening on iPad Air 1..Version: 2.9.9

Play button doesn’t workI’m able to adjust app settings, but can’t hit play. Very disappointing..Version: 2.9.2

Glitches make it unplayableWe couldn’t play using our phones until we “deleted and redone loaded” the game- a fix we found online. Finally The first time we played a local game via the switch and one of our phones kept “playing” without us, like their phone had become and AI/com but they could watch their moves on the phone? We tried again and half way through the game my app started playing a completely different order and the switch and app games split on completely different “universes” where different things were happening for about 15 minutes, which we laughed at until it became unplayable. We hate that there’s a clue sheet on the TV main game. It renders skill completely unnecessary. Same thing with the auto-fill sheet deductions; it would be helpful for kids, but feels patronizing during game play..Version: 2.7.3

Can’t even play itIt requires you to enter your name and a passcode to play. Only it doesn’t give you option of setting one up so every time you enter one it says incorrect passcode. Well of course it is when you have no way of knowing what the correct passcode is..Version: 2.8.2

IPhoneIt's impossible to play with an Iphone it asks for a passcode that we don't have and that we don't receive.Version: 2.9.2

PLEASE READ BEFORE BUYING THE GAME!!!!I just bought this game and downloaded the app to play with the family and it does NOT allow any of us to connect no matter what type of device we’re trying to use. This game is NOT worth it for all the hassle of trying to get a local game started. We didn’t even bother to try the single player or play online because of the connectivity issue. I do not recommend this game and I wish I had read the reviews before I spent the money on the game that doesn’t work..Version: 2.9.2

Amazing concept... needs work thoughI just spent $30 to play this game and when we actually get a game to work it’s so much fun!! However, so many different bugs, such as passcodes to get into a room not working, if the dice lands on a computer character for the beginning of the game, the computer will 99% not even roll the dice to begin the game, thus meaning we have to exit out of the game and go through all of the steps again, and just selecting characters is stressful because if you don’t rush to pick the game could crash and say the host left or a player left when obviously it’s not the case. I just want to play a game with my partner that I spent $30 to play and I’m impressed with the way the game works using the switch and iPhones... BUT when it takes you 40 minutes to successfully start one game on local multiplayer mode it’s a little rough. Will gladly give a 5 star review once there’s some sort of update to fix all of these issues, I just want to play one of my favorite board games and it’s a bummer that it’s so hard to get one game working! Playing with just two people isn’t that fun, so when we add computer players and they get first turn and never roll the dice the game will just sit here doing nothing until it crashes :(.Version: 2.4.0

Update causes it to crashSince the latest update (mid August) I can no longer use the app to play local multiplayer. After a few minutes it now says that I have left the game. This used to happen every now and then, but now it's pretty much every game. If you haven't already then DON'T UPDATE!.Version: 2.5.0

FIX THE PROBLEMWe are trying to connect to the game from the app but it just keeps saying wrong/invalid passcode! Waste of time, fix it ASAP!.Version: 2.7.3

Does Not WorkWill change review once fixed. Currently if you attempt to play a local game via the phone, the app will register the room code as invalid and not allow you to play. No news from developers as of yet, please do not purchase the game or download this app at present..Version: 2.6.0

Ajouter une nouvelle option!!!Ce qui serais bien c’est qu’on est accès aussi juste à la cluesheet sans donner un code de pc pour quand on joue au jeux de société en famille on peut tous avoir notre feuille sur notre téléphone ce serais extrêmement pratique s’il vous plaît donner nous l’option!!.Version: 2.9.26

Very buggy and laggyWe had a team of 6-7 and playing on the switch. We thought maybe it was a network issue but it was not. The game is very buggy, we had to restart 5 or 6 times before actually playing. On game we were mid way through and it just froze. It has also kicked fellow players and replaced with a bot. Otherwise when it works it’s a great game to play especially with a group of family or friends..Version: 2.9.9

Please Update & Fix Glitches!The game desperately needs an update. You’re unable to leave the app without the game freezing - resulting in forcing to end and restart the game. On separate occasions attempted different themed boards - it will show only the snowy peak on the switch, but the correct theme on the app so the boards and items do not align. Otherwise, the game itself is entertaining for leisure game play with friends..Version: 2.9.2

Doesn't work.Entered my name and the password and hit join but nothing happens. Waste.Version: 2.9.2

BadBad bad bad.Version: 2.9.2

Always somethingThere’s always a bug. Almost impossible to play a single game without issues. Sometimes the passcodes don’t work. Other times you can’t even press on the play button. Or the game won’t load. Or it doesn’t sync right with the switch and your game is not the same as the one on your tv. Fix your app!!! It’s such a fun game to play, but lately, there’s always something preventing us to play..Version: 2.9.13

Bugs and crashesLook I love Clue its my favorite game so when I heard that their is game on the switch I was so happy and it was even better when playing on the phone. But as soon I started playing I experienced bugs like when the password is shown it won’t let anyone in and we had to exit the app and go back in to try again to get in. When one of my relatives rolled the dice and made a accusation and is shown a card the end turn logo doesn’t pop up to let us click it and we have to quit the game and start a new one. Their were also a problem where I chosen a character and I accidentally pick a costume (vampire)but I want another(wild west) it won’t let me choose it unless I pick a different character and go back to the person I want. The last one is when we choose a location like classic manor it would go to a different location murder express and we have to quit the game to get the board we want to play. I spend $30 on this game and it upsets me that I am experiencing this and takes 35 minutes to start the game I just hope this gets resolved.Version: 2.9.2

Poor appRandomly disconnects the lobby, game freezes no option to continue.Version: 2.9.2

Bugs galore! DON’T BUY!I was so excited to play this game! Unfortunately it was such a disappointment. Halfway through my player turned to AI on the Switch even though it was still allowing me to play on my cell phone. Plus, you can’t tell on the score card if the item was wrong or if someone guessed it. Please don’t waste money! Developers, you guys are scam artists! This game should be pulled until it’s revamped and fixed! We couldn’t even pick our characters at the beginning of the game. Waste of money..Version: 2.6.0

Very disappointingSo me and my friends would always play the board game clue in school so when i found out there was one on the app store i was thrilled because i could play when ever but i can’t even play it because when you first get in the app it looks good like a good app but NO it’s not when i try and play with friends it does not do anything so then i try hosting one and it still wont let me in this really needs fixing so please in prove the game.Version: 2.9.9

It wont even let me start the appI’ve been trying to start the app to play the game with my family and friends on a local multiplayer game, but it wont even let me press play to put in the passcode. we’ve been trying for over an hour and for several days too, nothing seems to work. we’ve tried deleting and re-installing, powering off and on, deleting game data, renewing the nintendo switch online, connecting closer to the wifi, nothing worked. it didn’t work for mine or for any of my family members or friends..Version: 2.9.2

Don’t botherI love the board game cluedo so I was exited to play this but it only seems to have local multiplayer!.Version: 2.8.2

I need help. It wouldn’t accept?I tried to push the JION after putting in my password and the name it suggested, but it never did anything. The screen wasn’t frozen, and the button did press, but it just didn’t do anything. I could easily get off that screen and go to the area that says play, but when I tried to play the sign up screen showed again and did nothing. I imagine that it is a wonderful game. I just can’t get it to work. I hope that know one else is having this problem. 🤔 Can you help? Sincerely, the app user.Version: 2.9.2

I can't press playI can't even press play after I paid for this app on Steam and 4 of my friends are waiting to play locally but the app doesn't even work! This is wasting my time and money and ruining my time with my friends!.Version: 2.9.2

Not able to play game via iPhone...When downloaded app onto my iPhone and clicked to play, it asks you to create a name, then passcode. Where do I get a passcode? Why on earth would any game create an unknown passcode that new player would obviously not know. Extremely frustrating when now I have to write a review which I dislike and wait see if even get a reply so get my answer to then if possible, play the game and waste time when could have played it straight off hours ago when uploaded it, like other app games..Version: 2.7.3

Please fix the bugsI want this app to work. So much so, that my wife and I tried about 10 different times over the course of multiple weeks. We finished one game successfully, the others, well let’s say this app crashes at the slightest pause or disturbance. The first times we tried to use the app, it wasn’t even loading the play button. Any additional feature shuts the gameplay down and you need to restart the entire game. I’m hopeful this app works. It has a lot of potential. It makes Clue a much more enjoyable game. Please fix the bugs, Hasbro, please..Version: 2.9.2

Can not useTry local multiplayer. It keeps saying incorrect password. This makes game unplayable with friends in same room. Nintendo Switch version of the game.Version: 2.6.0

Connectivity issuesThe cluedo game is great in single player mode, however I bought it to play with my wife. Unfortunately the most recent version 2.6.5 still has connectivity issues, even though the update was supposed to fix this. When you try to connect to a local game it kicks you out saying the player has left the game. Hasbro should update the switch game itself to allow users to play and just make notes on paper. As it stands, multiplayer mode is unusable, such a shame. If I had known I probably wouldn’t have purchased the game..Version: 2.6.5

FIX THIS ASAP!!!Paid £20 to play on switch with the family and can’t even connect as it keeps stating “incorrect password” even though it is the exact same we tried restarting everything phones the switch the app and kept displaying the same message please could you fix ASAP, this is unacceptable as soon as this issue is sorted I will rate full stars, such a shame this is even an issue, ruined the evening :(.Version: 2.6.4

DisappointedI have been using this Cluesheet companion with my autistic son for some time now. Then a couple days ago it started telling us that the passcodes are incorrect and I can’t get anyone from the developer to help with this problem. We usually have a blast, but the lack of answers and support have me quite disappointed. I would change my review if I actually thought someone would help me figure out why this is suddenly happening. We even tried reloading and making sure there were no updates. At this point we are just bummed and feeling let down. Hope someone will fix it and/or reach out. Thank you..Version: 2.10.1

TrashTbh this is the dukiest app of all time - I demand an apology from the creators..Version: 2.9.2

Why Is This App Still AvailableNot updated for over a year, completely unusable without the password. Please remove ASAP. Would give no stars as app is useless..Version: 2.7.3

Doesn’t workWhen you’re trying to play local the passcode seems to be broken and doesn’t allow you to play the game! And with Nintendo getting a refund is impossible sad because my family was enjoying the game ….Version: 2.10.1

Review #2 the gameSo 15 minutes after the first review the game just randomly started working and I don’t know what I was expecting but it was terrible the game starts and for some reason we can’t choose who we played as just why then the game starts we have fun playing clue on the tv until for no reason out of nowhere my sister gets kicked out of the game and here is the big flaw with the game u are at its mercy if the game decides at random that it doesn’t like u u just get kicked from the game and u have to start the entire game over and hope that no one gets kick which good luck as out of the 4 times we tried in 3 we can’t even get passed the first round dont buy this plz just don’t do this.Version: 2.4.0

The official game rattingThis game I would not recommend I had no idea what the ‘password’ was and the game was over all impossible to actually play..Version: 2.8.2

Broken!The game updated on my Switch and now it’s unplayable and keeps telling me the passcode is incorrect..Version: 2.9.26

Incorrect passcode enteredBought the game to play local player with my family however when putting the passcode in it say “ Incorrect passcode entered “ tried it over and over again on different devices but no joy. Will this be fixed?. Glad I didn’t pay for the actual app but gutted I can’t yet play the game with my family..Version: 2.6.0

So many bugsWhen the game works, it’s so much fun. But I’d say that only happens about 1/4 of the time. I was excited to see an update and maybe all the issues were sorted, but now I can’t even put in a passcode to join a local game because it just won’t go any further. I have a feeling it will never be sorted since it’s been so many years with all of these issues..Version: 2.9.9

PasswordFor some reason it won’t let me enter a password?.Version: 2.8.2

PoorVery poor slow buggy.Version: 2.8.2

Jays FaultLe jeux marche pas, c'est dla faute a jay.Version: 2.9.26

Not bad at allTook us awhile to figure out how to get to play the game with the app. The app weren’t the problem - the game kept telling us to press “A” button when we were ready to start, we ended up pressing L&R both, to get the game to actually start. We had zero issues with playing and using the app with the Switch. There was lag… but that was mostly players taking to long to click ‘continue’. I don’t like that the app and game neither tells you who shared a card. I’d love for the app to have the paper close and the app to say “so-n-so was able to disprove so-n-so” … even if ya character names plum, peacock, scarlet... so on and so forth. The app means we DONT need to purchase the game on all of our Switches. I would love to see the player count go all the way to 8-10 players, as that’s about how many play during our family game time… but I realize that would make the game nearly unreasonable… as some players would end up with only 2 cards while others have 3. Lol.Version: 2.4.0

Don’t downloadI can’t get it to work because they say”enter a password”I tried 8 times with a different password and it doesn’t work i don’t know if this is a scam or the game doesn’t work please fix the game so I can play it.Version: 2.8.2

Dont buy the game until the local coop is fixedDoes someone in this compagny planning to fix the app’s version so it can match with the lasted game’s version ??? Local play is impossible ?.Version: 2.9.2

Doesn’t workIf I could give 0 stars, I would. I was SO excited for this game. Spent $30 dollars on it for the switch. The first night it worked fine. There were a few issues with “invalid passcode” error messages, but we were still able to play a few games together locally using this app. Every day since then we’ve been unable to play. At all. We only purchased the game a few days ago so this is after the update that supposedly fixed everything. It didn’t. What a waste of $30..Version: 2.6.5

Right, what in the world????I love clue do but this? This ‘game’ asks for a password…. What in the world is “ThE pAsSwOrD”? What is this??? Don’t even bother to download It’s a waste of your or your child’s time. If you don’t trust me, just read all the other comments..Version: 2.8.2

App doesn’t workSuccessfully logged into local play but once the game started I was unable to roll the dice, restarted app to try again and was able to roll dice but nothing happened, restarted to try again but was unable to pick a card to show the other player. So frustrating because we were very excited to play but spent 30 mins+ trying to troubleshoot the app before giving up..Version: 2.8.2

Doesn’t work!We finally purchased this game we’ve been wanting and were so excited to play it. Unfortunately, the app doesn’t work, and we have not been able to finish even one multiplayer game yet! Randomly, there will be no “continue” button or “end turn”, so everyone has to quit and start over no matter how far in the game we got. We finally gave up trying because it was a waste of time and always bugged out mid-game. I’m highly disappointed in the wasted money, as we got it for the multiplayer app concept and can’t use it. Please fix this ASAP because it would be a great game if it actually worked as intended..Version: 2.9.2

Password didn’t workI got the game to play with family. Every time we entered the password it did not work and said incorrect password..Version: 2.9.1

Apparently still doesn’t work years later…My wife and I got this one sale recently to play so we don’t have to set up the board game and we’ve never been able to successfully play a game with the app. When it doesn’t tell us incorrect passcode, the join game just does nothing and we never get into the lobby. Lots of stuff on Reddit, none of that helped. I’ve even tried it on two different switches and it made no difference. Bummed we spent money on a game we can’t even play together!.Version: 2.10.1

INCORRECT PASSWORD!!!!Hi Samelie here, we are massive CLUEDO FANS and were so frustrated when it came up with “incorrect password” when we hadn’t even sent it or started the game!!!! Don’t waste your time on this rubbish, it is a scam!!!! We are so disappointed!! Let’s all team up to sue this company!!!!!!!! Responders pls respond!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.Version: 2.9.2

Game crashes. Not playableGame crashes when you try to use it.Version: 2.9.13

Needed a real life companion appI downloaded this hoping to use it purely for the clue sheet to make it easier to play the real life board game without needing paper and pen, sadly the first thing you see is a connection login requirement. Time to uninstall.Version: 2.8.2

One star till it gets better.Holy crap this game needs soo much work!! I understand that the game just came out, so I’m not to mad about what happened when we did play. Me and my husband were playing. I was Scarlett and he was mr. green. Our first game wasn’t to bad. I made my final accusation and was wrong so I got kicked out and watched the rest of the game. The tv is WAY ahead of the phone. On my husband phone, it said that mrs white solves the case, but that didn’t even pop up on the tv. So we quit and started a new game. We had to go through 4 different passcodes JUST to get back into the lobby to start another game. In the second game, I had one turn that was totally behind. I was making my suggestion of who, what and where when the the tv was already onto the next player. Then the tv said that I quit and AI was going to take over , and yes AI did take over. Then my phone said that mr green quit, so I look at my husbands phone and he was on his sheet. Then we got mad and turned it off. I’m looking forward to when the game works right! We both like clue so that’s why we got it for the switch. I noticed, as well, that no one else wrote a review. I don’t know how no one else didn’t. What we went through was annoying..Version: 2.4.0

Great concept when it actually worksSuper frustrated with this app. You cannot interact with any other app while in the middle of a game of clue. If you have a message notification, don’t even touch it to swipe it away. If you interact with any notifications or switch apps for a quick second, it will disconnect you from the game. You then have to quit for the game to continue on screen. When it works, it works, and it’s a lot of fun and a great way to play the game digitally with friends in the same room..Version: 2.9.2

What the hellExcuse me I love this idea of the game but what the hell is the passcode I really would love to play l just don’t know the “passcode” Fix this now Worst game l have ever played yet haven’t even played it due to this “passcode” thingy It’s not even a one star rating.Version: 2.9.2

ConnectivityPurchased cluedo for the Nintendo switch to host local multiplayer game. Get about halfway through the game and at least one player is kicked out. Really disappointing. This needs to be fixed ASAP. Not fit for purpose..Version: 2.6.6

Doesn’t workJust spent $40 on the game on the switch. We all downloaded the app and it doesn’t work. Just lost money.Version: 2.9.2

Useless app. Can not start a gameDon’t bother downloading. Does not work.Version: 2.8.2

Not workingBought the game for the switch and then downloaded the companion sheet. Not able to enter the code. Cannot touch the play buttom. Seems like the screen is frozen..Version: 2.9.2

Couldn’t continue after roundsPlayed with my family on Christmas Day and was left very disappointed. The app didn’t register the continue button throughout the rounds for players and we were forced to stopped playing..Version: 2.9.2

I don’t know what the password isWhat is the password.Version: 2.7.3

AwfulCouldn’t even get in wouldn’t let me do anything with the passcode even though never used as of yet and wouldn’t let me try reset either so couldn’t even play the game itself.Version: 2.8.2

Idk what to title thisThis is the answer sheet for the actual game.Version: 2.9.9

Buttons oftentimes don’t workGetting into a local game is a nightmare. Have to try it multiple times before everyone can successfully get in. When you do get the game rolling, buttons still don’t work, like showing your card to another human player. Also if your accusation is wrong it gives you the option to continue as a spectator but when you press that button it doesn’t register it and then the entire game gets frozen because the eliminated player has no functions or control..Version: 2.9.9

PasswordAnyone know what is the password.Version: 2.7.3

$h!tCan’t press play, it’s frustrating, especially when you’re trying to have game night..Version: 2.9.2

So disappointingI’ve never left an app review in my life but this one is so dysfunctional, I feel compelled to say something. I experienced all of the errors other reviewers have mentioned and it’s inexcusable. It has consistently taken multiple tries to launch a local game, either because my pin is rejected or it’s so slow that another game with other players is launched instead. If that’s not the issue, then the issue is being kicked out of the game and replaced by an AI despite never leaving the app... My husband paid for the Clue game with the understanding that we could both play together, and this app malfunctioned so often that it makes the game unplayable. It’s such a shame because the game looks really fun and when the app was working, the Clue sheet capabilities were quite useful. Please do something about this - I don’t want to request a refund for the game unless I absolutely have to..Version: 2.6.0

Doesn’t workWorked fine for the first day, after that it just says the passcode is incorrect every time and won’t connect to the game.Version: 2.9.26

Constant disconnectionsBought the Complete Edition on Steam so that e we could play local multiplayer. We were only able to complete 1 out 5 games before giving up. The games would start fine for the most part, however midway through all the games someone would lose sync and would not get the Continue button or the dice would not load. Spent all that money on my Complete edition but spent more than two hours trying to get this to work that I am not eligible for a refund. Disappointing..Version: 2.9.2

TerribleCan’t play the game..Version: 2.9.2

Broken again —— no Works againGame gives 5 digits to join off of and every time it’s wrong code - broken again.Version: 2.10.1

Does not work waste of moneyI bought the clue game on switch with the intention of playing a local multiplayer game with friends. After downloading the game and this app which is required for local multiplayer, I realized that the app does not work at all. When trying to enter the passcode for the game which shows on the screen of the game on switch, absolutely nothing happens. I cannot join any game or do anything from there. So I bought the switch game to play locally with friends using the app, and I cannot do the one thing I spent money to do. Garbage app, borderline scam even… DO NOT MAKE MY MISTAKE!.Version: 2.9.2

Never worksI originally downloaded this forever ago. I deleted it because it would always freeze or shutdown. Recently, I redownloaded it to play the game with my kids. Now it doesn’t work at all. I can’t press play. Well, I can, but it doesn’t do anything. I’ve undownloaded, restarted my phone, uploaded, restarted. I’ve done it on my phone, my switch, followed every tip and trick found online and it still doesn’t work. It’s not just my phone, either. The app doesn’t work on mine, my two children’s phones, their friends phones, my husbands phone, nothing! It works for nobody. We thought maybe I needed to renew my NSO. So I paid to renew that. It changed nothing. Maybe the wifi connection is poor. Connected it directly beside the router. Full bars, still nothing. This is utter crap. Money wasted, weekend on binge playing clue and watching murder mystery shows have been shot. This is so frustrating!!!!.Version: 2.9.2

Doesn’t workDownloaded the app to play on steam on the tv. The app would not let me even press play..Version: 2.9.2

AwfulYou really allow people to spend $50 on the console game just for one of its core components to be dependent on this app? Looking past that, this app is completely unusable and does not allow for any gameplay at all. Since possibly the most central aspect of this game does not work at all, the console game and this app are a waste of money and time. Please fix this..Version: 2.9.1

Waste of money and timeDownloaded this app purely to play along with friends on the Nintendo switch - paid £20 for the game which we now can’t play due to this app! Managed to play 2 games in total now it won’t let us join onto the game due to “incorrect passcode”. Waste of £20!😡.Version: 2.6.4

More bugsThe highlighting is missing sometimes, forcing you to quit the game as the continue button is also missing. Happening on an IOS 14.1 iPhone SE and on a IOS12 iPhone 6+. Please fix the game ASAP..Version: 2.7.3

WHATS THE STUPID PASSCODE?It keeps saying incorrect passcode! WHERE DOES IT SHOW THE PASSCODE? Wheres the passcode! And why does it have to be so difficult! Its being annoying and painful! It shows NO passcode ANYWHERE. I cant stinkin play the game bc it keeps saying incorrect passcode entered.....I JUST WANNA PLAY! What is the passcode can someone plz help me!?!?!? I rlly want to play the game and it was free it didn’t cost anything to download it which is nice but i cant play anyways!!! Can someone help? 2 stars sorry but 2 stars.Version: 2.7.3

What?Literally unplayable. the local multiplayer does not work with the app. the app is unresponsive to the game? do not buy this game unless the developers fix this. would give it 0 stars if i could..Version: 2.9.2

Doesn’t work.I never leave a review for any apps but am so disappointed. I downloaded this and the Clue official app(paid) to have a family game night. We only needed three players but would have settled for two if needed. The app is very particular about how you sign into the lobby so chances are you’re going to have to close the app and pc/console game a few times before it accepts the password. After that, the pc/console game will crash before all your players even get into the lobby. What a waste. This should have never been released to the public since its obviously a subpar product..Version: 2.6.5

After update it doesn't connectUsing for a year problem free now it doesn't find network.Version: 2.9.1

Multiplayer does not workDo not waste your money on this game. I spent $30 on this game to play with my family on my Switch console. The Local multiplayer does not work. We downloaded the Cluesheet app like the game says to do and when we entered the passcode it continues to say incorrect passcode. We were unable to play multiplayer. We have tried connecting to it multiple times and tried uninstalling the app and reinstalling. NOTHING WORKED. I see so many complaints online and in the App Store and it looks like nothing has been done to solve this problem..Version: 2.6.0

Very BrokenUnfortunately, this game is extremely broken. When you try to connect to a “local friend” game that is being hosted on pc, there is a very low chance that everything works. I have only been able to get 4/6 person games working consistently. Even then, the server randomly drops people mid game, replacing with them with AI. There is no option to rejoin, Maybe it’s the increased volume on this game due to Covid and/or streamers, but this game cannot handle the traffic it is receiving. This app is exciting when it works (hence the second star), but it is too broken to function throughout an entire game..Version: 2.7.3

Does not workDon’t waste your money! Multiplayer doesn’t work..Version: 2.10.1

FIX FOR NINTENDO SWITCH!Go to your game save data on Switch and delete Cluedo Save Data and it works! You have to do this every time. Once it’s working it’s great, but developers need to sort this out ASAP!!.Version: 2.9.9

Game doesn’t work need a passwordWhy would you make an app that you need a password for? Uninstalled within 1 minute of it being downloaded 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻.Version: 2.7.3

Does not workWill not let me connect to play a game.Version: 2.9.2

FRUSTRATING!!!I payed £20 for you game to play with family and friends, very disappointed when it couldn’t even connect... day two of trying and the app won’t even load anyone into the same game... this game has been out since 2017, get this fixed please!!.Version: 2.7.3

App not stable at allReally fun game but the app is badly programmed. Glitches almost every time we try to use it. The game itself is really fun, but the app makes it unplayable most of the time..Version: 2.9.2

Local multiplayer connectionCan’t connect when hosting a local multiplayer no passcode being accepted! Fix the problem ASAP so we can connect and play each other locally at home or will be requesting a refund for the whole game as it’s unplayable want to play at home as a family not with randoms!.Version: 2.6.5

Doesn’t even work!!Don’t buy this on you’re switch, it won’t even allow me to join the game. Waste of money!.Version: 2.5.0

Passcode issueSince the update on switch, the passcode does not work on the phone..Version: 2.5.0

HiDoesn’t work well on multiplayer.Version: 2.7.3

Waste of moneyApp doesnt work after one try. Waste of money on the app since this doesnt work..Version: 2.9.2

App Incompatible - DO NOT BUYBought clue recently and did not know that the app is incompatible with the latest update from TWO YEARS ago! Cannot play with friends.Version: 2.9.2

Broken - Passcode Not WorkingCan’t play game on Switch because the passcode no longer works with our companion devices / apps. Disappointing. Our family was enjoying the game..Version: 2.10.1

App not working!Hi I’ve had this game for years and never had a problem having people download the app and connect to the switch to play. Recently I’ve run into an issue that makes the game unplayable. I can either only have TWO people connect to the game through the app, or NONE AT ALL. I don’t understand why, we’ve take all the steps to figure it out. There’s absolutely no way to solve this and I can see that everyone has the same issue. Please fix this, I loved this game!.Version: 2.9.13

What is the passwordWhat is the password.Version: 2.7.3

HelpI play Cluedo on my iPad with others on Line which is great and have had no problems. I have Downloaded Cluesheet but when I put in the Passcode on my iPhone, it says that it is Invalid. Have also tried it on the iPad but it still says Invalid. The name is the same so is this an App error or am I doing something wrong?.Version: 2.6.6

The game I’d dumbI don’t know what the password is.Version: 2.8.2

Doesnt workIt doesnt work. I cant joint a game.Version: 2.9.2

Game looks good but...This game looks like it could be awesome, it has all the stuff you would have in a proper game and looks well made. Only problem is the password for entering. No idea what this is, I looked it up and all it had were complaints about not being able to enter. Why enter a passcode no one knows? Meant I was unable to play the game and have deleted. Maybe it works better if you pay for the real original game but I can’t afford it. If these problems could be sorted everyone would be really grateful 👍.Version: 2.7.3

Nice when it worksIt is fun when it works. But we could not join (nothing happened when clicking 'Join' button) until I did a hard reboot on my iPhone. And then sometimes the 'Continue' button would not be there and we would be forced to quit because we could not proceed. This was an expensive game to buy on Switch and it is frustrating that it is still so glitchy and broken..Version: 2.9.2

Pire application everJe ne peut me connecter en local rien be fonctionne pire application.Version: 2.9.2

ProblemsYour game it says you have to put in a password but we do not know what it is. I have tried to delete the app and download it again but that doesn’t work either. If you can fix it I know that a lot of people would pay this game if it had worked. Not trying to be rude.Version: 2.7.3

Game crashesTerrible, we’re almost finished and the clue is coming to life when suddenly the game decides to freeze and my turn is forever. Please fix this as I am a cluedo fanatic!!!!!!!!.Version: 2.9.2


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