3.1
3.125 star

Total 38 Negative Reviews

Actors Access App Complaints & User Negative Comments 2024

Actors Access app received 38 complaints, negative comments and reviews by users. Have you ever had a bad experience using Actors Access? Can you share your negative thoughts about actors access?

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Actors Access for Negative User Reviews

Even with the update…TLDR: not worth a download. They just advertised a new update that finally INCLUDES Cmail…and it still doesn’t work. The app still manages to be less organized and glitchier than the website itself, which is saying something. This website continues to be the industry standard out of nothing else than tradition. They made aesthetic changes to the login page but as soon as you log in…the same old same old. Cmail is clunky at best, Eco Casts are disorganized, and the submission form for breakdowns STILL opens up a pop up after all these years. You can’t put it all on the same page?? They continue not to be able to keep up with demand, and they’ll be phased out soon if they don’t update..Version: 1.4

Atlanta castingCan Atlanta please have it’s own region? Like LA and NY have. Atlanta has an enormous amount of acting opportunities. Living here I would want to get more local jobs and not states away..Version: 1.6

Website is great, app doesnt send you every match!!App and website both have done me good, but the algorithm for finding role matches is not perfect and will not show you 100% of the roles you are eligible for. If you could look at all roles via the app, this would not be a problem. On the website you can apply to whichever roles you wish, including the ones which you are eligible for that their algorithm does not notice..Version: 1.2

Essentially uselessThe only thing that works is push notifications of new roles. You will not be able to see the roles unless you log into the website. They should sue the devs of this app, honestly 😆.Version: 1.5

UselessThis app provides a partial list for role matching… and your cmail inbox…that’s it. You can’t browse breakdowns or execute any tasks? The design is slightly more user-friendly than the desktop, but that isn’t saying much… time for a breakdown services competitor..Version: 1.6

Needs workThis app is now 2 years old and still doesn’t have the functionality of the full site. Size card requests, which are sometimes required, aren’t transferred to the submission screen. If you hit the back button to check if you should include it, you lose all your work with reel clips and notes. Just put it on the submission page with the role breakdown, AA! Also, actors beware: not all relevant info is showing on the app! I nearly missed a nudity disclosure because it did not display on the app — only on the desktop version. This is big and important info that’s not being pulled into the display. I’m not sure what the point of the app is now that I know it’s omitting paragraphs…Entire paragraphs of info that were included by casting for a reason..Version: 1.3

GarbageIts so bad do not get it trust me.Version: 1.6

1/2 trick ponyCan’t see any messages from casting directors, agents. Never shows any of my active auditions. Only ever launch this app by accident, but this could be a great communication/auditioning tool..Version: 1.3

Needs workIf we get use of the app for paying the premium, you would expect it to work better than the web browser which is free to all. With work, the app could be great! I only offer this feedback constructively, I can’t imagine how difficult it is to develop a functional app. The app works well enough when submitting to roles but won’t allow you to change the filters. Every day I have notification after notification alerting me of new roles, but when clicked on, it shows the same Non-Union roles I’ve already seen. Consistently and persistently redundant notifications for roles I wish I weren’t seeing to begin with is frustrating. - Allow users to add filters to the breakdowns they’re seeing. I added the filter on the desktop browser that I am unwilling to work non-Union. Why should I still have to be notified for and see Non-Union work? -The integration of cMail would also be great. The inability to receive cMails greatly diminishes the effectiveness of using the app on the go..Version: 1.3

You Don’t Get Notifications From Your InboxThe app does not notify you about messages the you receive in your CMail. It’s hard to always get on the website to check for messages, so it doesn’t make sense that the app that lets you submit, but doesn’t let you know that you are requested for auditions. I’ve personally have missed many messages about being casted, because I didn’t have the time to go online. The website is 10 times better than the app. The app seems very basic and needs to provide the full service of the website, because we are paying to use Actor’s Access..Version: 1.3

Could be betterI think that the app is on the right track, but I noticed immediately I can’t apply for any of the gigs because it doesn’t have any options to show pay or the dates that the projects go into production. I recently got an internship and I need to make sure I can work around my work schedule, so this is very important for me. It’s very basic and straightforward which is nice, you can click on the character you want to apply for and send in your information immediately but it’s still lacking. The website is a better bet, but if the app gets improved I can see AA becoming more widely used. It has potential! Just not all there right now..Version: 1.3

LimitedIt’s great to get notifications that remind you to check AA, but the roles that appear on the app are often incomplete. I’ve thought several times that I applied to all of the roles that fit my description, only to find that the website has a longer list. I think it would be great to have filters in the app like we do on the AA website. I’d like to filter to see what union breakdowns fit me. I do not want to have to sift through non-union breakdowns on the app if that is something I’m not interested in viewing..Version: 1.3

BuggyThis app is full of bugs! I’m never able to submit auditions through it (I have to do it through the browser) and it’s always giving error messages. You guys need to use the subscriptions money to hire better software engineers 🤦🏽‍♀️.Version: 1.5

Inadequate appYou can’t read or check messages on this app! How is that in anyway sensible?! I had a callback notification that I saw on my laptop & then wanted to check the address on the app but there’s no way to access the mailbox. Useless!!! One of the fundamental criteria for being cast is whether you’re union or non-union. You can’t stipulate this in your search parameters which makes this app time consuming to look through. Far easier to search on the proper website. Also pointless having a non-interactive ‘help’ page..Version: 1.0.1

Limited, buggyCompared to the Actors Access website there's so few things you can do with the APP. You can only look for work in two regions, you don't have access to Showfax and when you upload your audition through the APP then check the video to make sure it uploaded correctly there's never any playback audio. So you have to go to the website anyway to make sure there's audio for your audition. I like the ease of uploading everything straight from my phone but it's brutal to search for jobs or get playback on..Version: 1.6

Dreadful app. Use the AA website instead. Less frustrating.The app was bad before the new update, but now it's unusable. When I go to the Cmail option, I get "Something went wrong. Unable to load Cmail. Please try again." I have, repeatedly. Including deleting and reinstalling app. When I try to submit, I get the following error "Couldn't load breakdown." Every. Single. Time. Honestly, to any actor reading this, just rely on getting the breakdown emails and using the actual website, even on a phone. This app is trash..Version: 1.4

Role matching does not workI’ve had this app for several months and it has never showed a matching role even there have been quite a few in that time. It says it has to match age to play, gender to play, and ethic appearance to match a role. Well, it’s set in my profile and it matches what’s in roles but no matches appear in the app. It looks like it hasn’t been updated since last year, not even for iOS15 so maybe that’s part of the problem. But right now it is useless to me. It would be nice if it at least gave the ability to search breakdowns but it doesn’t even do that..Version: 1.3

Great... expectationsWhile I do love Actor’s Access and mush credit it with most of my success as an actor this app falls very short when compared to the website. 1. You can not access you’re c mail. 2. You cannot submit auditions. 3. When submitted for a role, you cannot go back and amend you photo choice, add a comment, or attach your demo reel if you initially forgot or were to hasty when clicked the submit button. 4. Apparently not all roles are making onto the app(this is based on other reviews I’ve read/ heard). 5. There is no separation in the feed. When I get notifications for 5-10 new roles I have to scroll down the list to find where exactly I left off last time I was on the app. I can simply count of then number of projects because some have more than one appropriate role and I can’t look for the “Submitted” icon because I might well have passed on the last several projects offered to me. I often waste several minutes re-reading roles I passed on, there need to be some sort of indicator or separation between the new roles and those you’ve already seen. 6. You can’t access your profile. You can’t make changes, add new photos or videos, change resume or measurements. You can’t do anything. All in all, the app is a nice thought but for the most part, a waste of time and space..Version: 1.0.1

You only see 4/5 of breakdownsI have been exclusively using this app to submit to roles since it was announced, I love being able to get notifications directly through the app. I only ever look at the website to read my Cmails and submit self tapes. I decided to look at the “breakdowns fit for me” on the website today and was shocked to discover not every role I qualified for was showing up on the app, it seams like some roles just randomly don’t go on the app for whatever reason, even though they are a match for me. For the 25 breakdowns on the first page of breakdowns fit for me on the website, only 20 show up on the app. Very upsetting and disappointing. I love the idea of the app, but it’s just not there yet. One other problem, you can’t see the project “type” once you click on it to see all the details..Version: 1.0.1

GarbageOffers zero functionality. I have no idea who this is supposed to serve..Version: 1.3

Lazy 😔AA has been working on this app for years - and what this app does is very disappointing. Their website is still in need of an update, as well. A few things I’d love to see: 1) Turn off notifications / ‘roles fit for me’ for different projects / roles (non-principle roles in student films, background work, theatre, industry, voiceover, etc). 2) A way to c mail projects that have sent an eco cast. 3) A required field to include a phone number when sending an invitation to attend an in-person audition. 4) Show which headshot was submitted in c mails / eco-casts. 5) A link to director’s reel. 6) Get rid of Slate Shots and Slates in general - this is a New York City theatre trend and doesn’t apply to film. They know who we are, who we’re reading for, and our stats are available on our resume. 😜 2, 3, and 5 mostly apply to non union films that don’t have a formal casting office or a known-body of work - perhaps that could be applied to just those projects..Version: 1.0.1

Good Start— needs CMailSo excited to see an Actor’s Access app! I love the ability to submit to projects as early as possible, however there is definitely some room for improvement, which I’m sure is coming soon. -The most important thing this app needs is CMail. I would love to be able to see my audition invites and access sides directly from my phone. -It would also be good to be able to access my profile on the app so that I could make changes on the go, however this is not nearly as important to me as CMail..Version: 1.0.1

You’ll End Up Using The Website..Anyway 🙄The filters for the “roles that fit me” needs to a better design on website and app; it’s too high level and randomly shows roles that do and don’t fit me. I don’t like that there is no option to ignore a role, I do not want any theater roles, so the feed ends up being a bunch projects I don’t want. There is no cmail view or profile /edit view ; so I end up going back to the website to pretty much do everything which defeats the purpose of the convenience in having the app..Version: 1.0.1

Can not see some of the wordingAs of two days til the date you can not see a lot of the wording including when you sign in. Also I feel the app is too much of a short cut. There are titles left out unless you go in the website and you are not able to manage your account on the app. I don’t know if you are aiming for the “click and go” concept with the app. I don’t know that that is a good idea since there several bits of information left out like services and managing your account..Version: 1.2

Don’t even waste your timeI have been using this app for a little over a month. And the only thing this app has been doing is sending me a thousand notifications of supposedly new roles. But every time I look it’s the same roles. Then today when I tried to open the app. The app turned black and wouldn’t even work. I even restarted my phone (to get it to work again) thinking it was my phone. But every time I opened it It’s black and won’t let me do anything. Overall Im just really disappointed in this app. When i downloaded this app I thought I could see my whole account and access my profile. Maybe upload some videos and work on my profile on the go. But sadly you can’t even do that. I honestly don’t even see the point of having the app since it clearly doesn’t work and doesn’t allow you to do anything else but audition..Version: 1.5

Where is my profile?This app came highly recommended, unfortunately I am unable to add or change my profile pic. Cannot add clips, because there isn’t any way I can see my profile info. Disappointed..Version: 1.6

Doesn’t workSimply put, it just doesn’t work. I hav an active account on the site m, complete with profile, headshots, résumé and demo reel, that my agents use for my submissions. None of these things show up in the app. Not even the auditions that I actually have eco casts for show up under the “auditions” tab. If they managed to make it work and somehow make the interface good to make submissions with the phone, this could be a game changer. Until then, we’re left with this sorry excuse fir what might’ve been..Version: 1.3

Does not show my current auditionsWhat is the point of this app if it doesn’t even show my current auditions? Says I have zero when I have a confirmed guest star audition for Fuqua’s The Resident on the website. This app be krap. The app should bear some resemblance and functionality of the website many have been using for years. I have been complaining about the website for years and this is what you guys release? I mean, come on. Just fix the website so it works on mobile devices like phones and tablets..Version: 1.3

Only good for submissionsThere is a wide array of submissions and great to pick up jobs. The app itself is basically useless because it never gives you notifications for any responses to submissions. You end up having to go to the website anyway just to respond to anything. I don’t even know how many actual opportunities I missed because the app never places any notifications for CMail or ecocasts. The app itself would be useful if you got a notification for the ONE thing you’re looking for: Responses to submissions. Literally needs one thing and one thing only. Access to CMail..Version: 1.3

Actors No-AccessThis app has two features (three if you include the log-out button). One for “role matches” and one for “auditons”. The roles matches tab has literally nothing on it except a message that says “you have no role matches” and the auditions tab says “you have no scheduled auditions”. SUUUPER helpful. Considering the fact that this is a fairly predatory audition platform (making you pay individually for any media you want to add) it’s truly disgusting how bad the app is. In case I wasn’t clear enough, you will NOT be able to find any auditions through this app. If you insist on using actors access, you might as well save yourself the memory on your phone and just access it online. OR you can just use Backstage and save yourself all the hassle in general 😂.Version: 1.3

Great start, needs fine tuningIt’s wonderful to have an app that gives instant notifications, because we all know how important it is to submit quickly. However, PLEASE add additional filters (union v non, paid v deferred, etc) because so many of the notifications I get aren’t jobs for which I want to apply. Cmail on the app would be great as well, but is significantly less important to me than improved filters, even just the simple ones available on the desktop version..Version: 1.0.1

Actors Access needs alot of workI appreciate the service however your app is terrible. I log in and it says I have no auditions nor any matching roles however the website says something very different. I’ve downloaded the app twice hoping it would be different but I am finding that it is not. I just use the website instead. It would be helpful (since I’m on the go alot) to have a user friendly app on our phones to check auditions and submit for them. The website needs some help also..Version: 1.3

It works for me buttttFor the past almost 3 years I kept downloading and re downloading, but it still wouldn’t work. Fast forward to 2 months ago I tried to give it another chance. It worked. I finally saw all the auditions I missed out on. Then I tried to apply for one andddddd….. it makes you PAY. Like literally it forces you to pay. It makes you pay 10$ a month which isn’t that expensive it still hurts cause I remember when it was free. Yeah. That’s it though..Version: 1.3

UselessI only download this app to see my messages and I can’t even do that!.Version: 1.3

Good start-Needs workAA has great UI which is why I think their site leads in the industry. Others are way too inefficient but this app, like the website, is quick and practical and I love that. I know it’s a new app BUT after I got excited about all the cool roles I just submitted for I realized all the roles suggested for me were all from years prior... why even show roles that are past deadlines?? Makes no sense.. I’m sure it’ll get fixed and I look forward to the app being practical but as of now it seems useless since not one current role popped up...Version: 1.0.1

New roles don’t postI love the app because it’s easy to quickly see what new roles I could audition for but for some reason they don’t update on the app. I go on the site and there are a ton of roles when i filter “roles fit for me” but none of them will show up on my app no matter how many times I refresh, reset, log in and out. Hope it’s fixed soon since having roles posted at your fingertips is ideal given the competitiveness and timeliness the industry requires..Version: 1.3

Stick to the website for nowThe biggest issue is it shows breakdowns for things that came and went MONTHS ago. Also there's no way to sort by region. It gives me breakdowns for Canada or Alabama lol. No access to your profile, no way to sort by Union/non-Union, the breakdowns are too long for scrolling-- just use their header with the pay, location, Union status etc. I'll click into it if I want more info. Please can we sort by most recent or better yet, delete the months and year old posts..Version: 1.0.1

Could be improvedI’m glad actors access has an app, as that makes it easier to jump onto casting call. But I would appreciate if they had a cmail tab or tab for editing your profile. Ideally something more well rounded as a substitute for the actual website..Version: 1.2


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