Audyssey MultEQ Editor app App Negative ReviewsD&M Holdings

Audyssey MultEQ Editor App Negative Reviews

2.8
2.87097 star

Total 45 Negative Reviews

Audyssey MultEQ Editor app App Complaints & User Negative Comments 2024

Audyssey MultEQ Editor app app received 45 complaints, negative comments and reviews by users. Have you ever had a bad experience using Audyssey MultEQ Editor app? Can you share your negative thoughts about audyssey multeq editor app?

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Audyssey MultEQ Editor app for Negative User Reviews

Pretty much a ripoffI would think long and hard if you want to spend $20 on this app. Super, super buggy, and then it won’t even send the EQ from my phone to my X3700H. Ridiculous that I paid more than $1000 for the receiver and then an EXTRA $20 for it to not work at all. Hopefully they fix the issue, but I’m not confident they will..Version: 1.5.2

3700h built in is betterAccording to my ears and feel of my sub. The built in software gives a flatter response, this app cuts bass after 60hz. To me the only major thing this app has that the receiver doesn’t is the ability to turn midrange compensation off, but surely that can be a setting added into the receivers menu very easily if Denon listen to customers. So you’re basically paying £20 for one setting (mid range compensation). The price of this app is a joke. It’s really not worth it. Btw you can request refund on all app purchases within 14 days..Version: 1.7.1

Never Could Complete a CalibrationI have a Denon AVR 3600. I tried seven times to complete just one calibration and was ultimately unsuccessful. Even when I left the microphone in the same position for all of the tests, it would eventually encounter a noise/speaker level error even though there were no differences from prior tests in an empty house with HVAC breaker turned off. If there was a perceived problem with one speaker reading during one position test, the app would show an error message and asked me to redo the test…but the test would never rerun and I got stuck every time without being able to get through all 8 test positions. I am extremely frustrated to have spent two hours trying to get this to work and not have one single room calibration from the effort..Version: 1.7.1

Good but needs a fix since last updateThis app is good and adds some features which were desperately needed in Audyessy XT32. In this current update a bug was introduced which has not been fixed which sets your front left and right speaker crossover to 40Hz regardless to you set them to. If you set them to 80Hz and back out of the settings it reverts to 40Hz. The only fix seems to be to change the crossover setting in the AVR after the calibration is completed. Can somebody please fix this bug. For any new user I would not purchase the app until this bug is fixed, maybe that will get Denon/Marantz to fix it..Version: 1.4.2

Please improvePlease bring back the precision of the older Audyssey Pro in regards to modifying target house curves. Pulling-dragging is not nearly as accurate as being able to manually input multiple numbers (2000Hz -2 dB, 4000Hz -3 dB, 8000Hz -2.8 dB, etc) as could be done with Audyssey Pro. Also, please get rid of the ever present 20Hz high pass filter even on subs that can reach down lower in frequency. So many people pay lots of money for subs that can reach down into the teens or single digits at high SPL as verified by my own measuring equipment, and to then have Audyssey roll them off at 20Hz is a shame..Version: 1.3.3

Latest update has rendered the app uselessIt used to work but it now crashes when ever I try to create a new curve and it gives no other options. Please fix and Please Please add support for the AV7702mkII so I can use it with that too. That would make my listening world perfect..Version: 1.7.0

No Errors, No Sound Rear Dolby Atmos Speakers (7.1.4)I’m running the App on an iPad Pro (3rd gen) and it interfaces with my Marantz AV7706 and runs through the calibration with No issues. I edit the file and change front speaker size from large to small and set crossovers. I load the file into the 7706, again without issue, and when I play Dolby Atmos content there is No sound from the back Dolby Atmos speakers. I tried several times with the same result, once using my iPhone 7S. The AVR will play sound through the rear Dolby Atmos speakers using the level test tone. Marantz technical support thought my AVR may be defective but had me do a factory reset and a quick manual setup and the rear Dolby Atmos speakers played beautifully. I now have calibrated the AVR with the preamp’s internal Audyssey software and the rear Dolby Atmos speakers play as they should. I’ve issued a support ticket with Marantz as I don’t know who supports this App. I’ve lost time, money and my patience and may pursue a refund. (HT is 7.1.4).Version: 1.6.2

Terrible Crossover Bug could blow your speakersThere is a terrible bug in the latest version that sets the crossover of the front speakers to 40hz regardless of what you set it to. It looks like it takes the setting but when you check the app again or the receiver it is set to 40hz. This can blow your speakers! in fact it did blow one of mine and I should sue D&M for the value of the speaker! Don’t trust the app like I did and double check the settings on the receiver menu before listening to anything..Version: 1.4.2

Can’t find my Denson AVR-7200Payed for this app, never worked. Can’t find my AVR, and when I tried the "lookup by ip" says ip invalid: i set up most of my devices with static ip so this makes no sense. Denson apps have been plagued by network issues for years: my Denin Avr remote app barely works. I got NONE of these issues with any of my other apps nor my network devices. Stay away from this app unless you got $19 you need to throw away..Version: 1.4.1

Extremely basicWhy no ‘apply to all channels’ setting for the curve editor? Just seems such an obvious feature to omit..Version: 1.3.2

Error - too much noiseI can’t get past the first position anymore without the system having issues. It happens when it’s playing the sub notes and then tries to go to second position when it’s still playing the sub levels for position 1. Then I can’t get it to even attempt at a second position. It says too much noise. I’ve done this many times before and same noise level in the house. It just won’t get past that first measurement anymore. Not sure what’s going on this is after two days of trying. Deleted the app. Tried on my phones app. Same thing. Unplugged the receiver for 30 seconds and tried again. Same issue. Please update the app to work again so I can put things away in my house..Version: 1.7.1

Very disappointing results with BassMy Marantz SR7011 AVR internally run Audyssey software consistently measures a flatter response than this app no matter what adjustments I make to the curve editor. I’ve compared measurements of my bass response using REW software and a UMIK-1 microphone and I'm unable to address the roll off at 20-25Hz on my 2 x Ken Kresiel Subs that the app returns vs a flat response down to 15Hz from the AVR built in Audyssey. Measurements aside, the app seems to produce a boomy bass by comparison and I struggling to see how anyone can recommend it..Version: 1.4.4

EngineerI am very dissapointed that I cannot get past a "phase error" with the speaker setup. My speakers are in phase. According to the Audssey website phase errors are only indications of potential issues. They can be caused by the environment. Again, my speakers are IN PHASE ALREADY. If I run Audssey from the 6012 directly I can choose to ignore this error and complete a setup. With the app my only choices are "re-try" or "cancel". I can't get past the first test. Total and complete waste of $20. Please fix the app to give me the option to "ignore" just like the SW built into my rcvr..Version: 1.2.0

Needs custom curvesThe ability to add custom curves would be really useful. The problem with the way it’s done at the moment is you cannot be accurate at all Needs the ability to pick a Harman tilt to all channels at once. Then it’d compete with Dirac.Version: 1.5.1

Good but not greatDefinitely this app has ups and downs, but after playing a while I have been able to get good results on my Denon X4300H. I wish the app could have more control, for example to have the ability to copy and apply some sound curves from one file to another, (like creating your own). Also been able to add more channels without to rerun Audyssey again, this will save time. I wish the app could also have a download center this could help a lot of people that don’t know to much about av receivers, and can let them download some files by model, brand and speaker configurations and apply it to their system for a quick test or a long run use. Come on guys, the possibilities are there and for $20 you can offer a lot more..Version: 1.3.2

Decent App, Improvements Needed to Justify CostThis is a decent app and overall does a good job with my Marantz SR6012, however I don’t think the functionality justifies the $20 cost. • There is no indication of what saved curve is being used. • It’s very difficult to edit curves. • No real-time adjustments. • Often need to restart my receiver after changing curves. • Would like recommendations on mic placement (helpful for 1st time users). • Would like to be able to re-name curves (I assume I can do that by saving to Dropbox and then loading, but should be in-app). • Audyssey should test LFE only and LFE + Main to determine optimal setting for environment (or have an option to test both)..Version: 1.3.3

Communication errors with possible steps to mitigate themIt was a struggle to get a proper 3 position reading with this app, let alone 6 positions. Here’s what I had to do get it to work: on the receiver (s760h) turn off dchp, set static ip, power off/on, leave mic disconnected. Using an iPad Pro for app, turn airplane mode on and use a usb-c to Ethernet adapter and then hard-wire to network. Start app and start new reading, app would find receiver, however I used manual ip lookup also to ensure it knew where the receiver was. From there proceeded to follow on screen instructions. Even doing that it had one or two communication errors (2 or 11). Eventually able to capture one 3 position reading, and a second 6 position reading. It shouldn’t be this complicated and there’s definitely room for improvement. When it fails why have to start all the way over?.Version: 1.9.1

CrapCrap!.Version: 1.7.2

Marantz 7020Sure not worth $27 bucks sad.Version: 1.3.3

Was working fine…..Have been using the app for over a year without a problem. Finally decided to pay someone to calibrate my HT using REW and the multieq app about two weeks ago. We went through all the REW steps and it came time to re run Audyssey using the app. Ram Audyssey just fine then went to send the file to the AVR (Marantz SR8012) and I got a “communication error 1”. Since that time I have attempted to send the file probably over a 100 times and keep getting the same error despite trying multiple devices to send the file, soft resetting and hard resetting the AVR, resetting the wireless network, spoke with Marantz customer service and they had no answers etc….. nothing seems to work. I’m guessing maybe the update to the app that was done 2 weeks ago is making something not work? For now the app is useless for me unfortunately..Version: 1.10.0

Audyssey App crashes with IOS and iPadOS 15Update: raised rating to 3 stars; iPadOS15 crash is fixed. Only recent change is IOS and iPadOS 15. Audyssey app crashes immediately when adding a new curve. Power cycled receiver (AVR-4500) with front panel and power cord; reinstalled app; verified network connection; power cycled iPad. No improvement..Version: 1.7.1

When using this app there seem to be a problem with transducer not workingWhen using this app to setup my Denon AVC-X3800H there seem to be a problem with the transducer not working , which is ok when using the Audyssey built in the AV. There have been a few post on the web with people having the same issue.Version: 1.8.1

Connection issuesOn my marantz sr7015 it can't connect half the time and currently has lost connection completely. Have tried hard rest my phone and rest app and my WiFi everything but dosent connect so completely pointless app. Pretty poor!.Version: 1.9.1

Loads incorrect curvesThis happens with 1.6.2 and also the 2 previous versions when used with a Denon X3600H: Flat option on the AVR loads reference curve for all channels: L, C, R, SL, SR, and LFE. Reference option loads the flat curve for all channels above except L for which it loads the reference curve. The actual flat curve has high peaks and low dips compared to Audyssey Off and reference. This shows up in the LFE as well, causing poor bass response. This happens after loading a previously generated MultiEQ calibration. I get the same results with a newly generated calibration from v1.6.2. When I load an old AVR generated calibration, it shows none of the above problems..Version: 1.6.2

Help! There’s a bug!!Can’t change crossover hz for front speakers. Every time I edit them to 80hz they default back to either 40hz or 60hz but won’t save my changes. This just recently happened! Please fix..Version: 1.4.2

Good but wish it was betterIt is nice to see the before and after on the room correction. It would be 5 stars for me if it had more “Target Sound Options” such as flat, x-curve (with different HF roll offs), the current curve, and maybe a custom curve option. Also, once the Audyssey settings has been applied, it would be great to be able to tweak it with a 32 band eq, maybe even 16 band would be ok. Doing this in real time would be a great plus!.Version: 1.6.0

Waste of $20Well, it worked the first time. Then failed the next 17 times. Keeps telling me that it can’t find the front left speaker meanwhile it makes the chirps and continues to chirp in the center speaker. At least I got one good calibration which I already did when I got the receiver. Hoping this would’ve tweaked some of the system even more. Also, I saved my data to the provided format only to tell me when I open it, that it’s corrupted. Hahhaha! You mean, $20 for this app is corrupt..Version: 1.4.3

Sounds expensiveNot my best app purchase. I wanted to experiment with custom EQ for my setup. This app does work but the process is just not that great. Every setting you change must be sent to the receiver which interrupts the audio. So it not easy to adjust to your taste. If only you could audition the sound before committing to it. Price of the app is mad. Hopefully they use the profit to develop something better..Version: 1.7.1

Can’t get past setupEvery time I have tried setting up the calibration I get a communication error. Whether it’s on the 3rd or 7th position, I’ll get through a few before the app decides to stop working with the receiver. It doesn’t even offer to continue or try again, just simply makes you start from the beginning..Version: 1.3.5

Beta/alpha qualityLots of potential, but needs serious attention. For example: 1. Curve editor is difficult to operate finely with fingers. How about allowing zooming, or numerical or step changes to taps? 2. Painful to make changes to one channel, I.e. the subwoofer. Now have to measure 11 other channels??? Why not let me just remeasure one channel. 3. No semi-live measurement. Would be very helpful for sub optimization, I.e. try multiple locations quickly. Even if it took 30 seconds to display a measurement, would be great, vs #2 4. No in-app way to duplicate curves to have multiple settings for one measurement. 5. Often need to power cycle avr for upload to work. 6. Missing axis labels for room correction. 7. No zooming on graphs..Version: 1.1.3

Should not be a paid appI parted with my money to purchase this. It does nothing more than the speaker calibration on the amp apart from a few tweaks. I can’t believe there are 3 apps for one X3800h. Denon remote, HEOS and this waste of time app. Keep your money unless you want to throw it away. Last time I buy Denon I think..Version: 1.8.0

Communication error (7)Was really hoping this would just work, despite the poor user reviews. Get communication error (7). AVR is on supported list, network is stable, and power cycled AVR several times. The network error will occur randomly. I was able to run a full test once and sense then have tried for 2 days to run another with no success. IT professional with a really good network so there is no way that’s the issue. AVR is hardwired and the iPad is wireless with full signal. No VPN being used, full gigabit network….. please fix your app..Version: 1.6.4

Communication ErrorCan’t get through the setup without getting a communication error. It doesn’t save progress so you have to restart every time. Receiver is wired, phone is less than 5’ from router. Network is rock solid for everything else. Go on the audio forums, this is a common issue that they haven’t addressed for 5 years. The app is useless if you can’t get through setup. Don’t waste your money on this garbage..Version: 1.7.2

ADY?How can you view the curve file info? I can not locate a program to open an .ADY file so I can see where my system might be needing a tweak!! How can you read that file? Any help would be nice..Version: 1.7.0

Improved sound, but expensive for ‘one time use’Was not too impressed with sound from new Denon receiver, until I used this app to customise for speakers/room acoustics. Shame that use of the app is so expensive, why not include as part of the hardware price?.Version: 1.3.0

Waste of money really…Not a lot to say about it, downloaded it expecting for great things, was a load of rubbish tbh. You setup the speakers with the mic as you would on the receiver anyway, and then you can “create” custom sound curves, what it doesn’t tell you is that this only works on certain marantz receivers and well, any curve I set up did absolutely nothing. Not worth £20… I wouldn’t even want to pay £1.99 for it. These should be standard features when spending £500+ on a home cinema kit. Penny pinching at its best.Version: 1.6.2

Good but ....The app has worked well on my x3500h and now my x6500h without connectivity issues or crashes. I’d say it’s definitely better than the receiver only calibration, offering the ability to turn off midrange compensation (aka BBC dip) on a per channel basis and select how much of the frequency range to apply the correction to, also on a per channel basis. Where it really falls down is the curve editor and saving options, there are only 2 target curve options and no option to copy one to create a custom curve that can be selected and applied to any calibration files new and old. That said there is the functionality to adjust the target curve on a individual calibration file but you can’t apply that to all channels in the calibration i.e. if you modify the target curve for the front channel it cannot be applied to any of the other channels so you’d have create 3 target curves to do front, centre and rears. The likelihood of getting those curves the same is low given the imprecise curve editing method (manually operated drag handles). Personally I’d like to have the ability to add a custom target curve (or 2) to the 2 standard curves and then have the ability to select which curve I apply to each channel..Version: 1.5.1

Unable to use with Denon AVR4700Does not detect 12th speaker (Top surround through sub 2 output)This issue is clearly a fault with the app as the calibration and setup (with Top surround) works fine every time through the amp menu itself, without the app. This defeats the purpose in the app in the first place. Most other configurations worked fine except for when adding the Top Surround. I have contacted Denon Au, I was advised to try reloading firmware etc, which was done, but no difference..Version: 1.6.0

Not workingCan't find my marantz sr7009 connected to same network. I've tried many times and fed up with that s**it..Version: 1.0.0

Nice but utterly useless thus farWorking on an iPad Mini 4, latest version of the app, latest version of firmware for my Denon AVR-X3300W. Creating a profile is an absolute breeze, everything works as expected. Lots of options for tweaking the configuration which is nice. It when it comes to actually using it, the app refuses to send the profile to the receiver. It shows up right away when I try but is grayed out and not selectable (though if I opt to create another curve it connects right away). Tried power cycling the receiver, factory reset on the receiver, erasing and re-downloading the app, switching between wired and wireless on the receiver, absolutely nothing works. Would have bothered me less but $20 for what amounts to a couple of pretty graphs with absolutely no utility whatsoever is asking FAR too much..Version: 1.3.4

A good app, but needs more functionalityThis app grants you the ability to see the measurements your mic made on a frequency response diagram, which for tuning is priceless. I love having the ability to create custom curves as well, since my speakers tend to be peaky in the bass. It is also good because I can choose the cutoff point for the EQ — for instance, if I only want to EQ 0-250Hz on a given speaker. Unfortunately it is quite difficult to set tone curves because of how buggy the point creation feature is. This has since been improved with the October 2019 update. I also would wish to see a function to add speakers to an existing set instead of having to measure everything again..Version: 1.4.4

Require support for my Denon avr-x3200wI just purchased application to calibration my system more accurate but i dont know why my avr not detects at all. That is such shame that all lower entry level avr even support and my one doesn’t. Please need to update app and let it support all denon avr so people should enjoy denon quality and able to calibration by using app. Thanks.Version: 1.7.2

Need improvementTrouble getting set up finished as it looses connection part way through process repeatedly. My WiFi is strong so unsure why this is happening. I’m be nicer if it also gave you the ability to make volume adjustments on each speaker throughout system.Version: 1.3.4

Noticed a bugI’ve made several calibrations via the app and uploaded to my Marantz SR6014 and my preference is to limit the correction to less than 500 Hz on all the channels. To verify the correction, I view the filters in the receiver using the “Check Results” but every time I see that my TML / TMR are receiving a full bandwidth correction whereas all the other channels are corrected below 500 Hz as intended. I’m guessing it’s a bug with either the app or the receiver, so hopefully this can be fixed in the next version..Version: 1.6.2

Still needs workConstantly drops communication with the Marantz AV7705. I am able to get it to completely run through the setup 25% of the time. Disappointing since it takes 30 minutes to measure 8 different locations for a 7.2.4 system to just have it fail at the last step of saving the data..Version: 1.5.1


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