- 84.5LEGITIMACY SCORE
- 85.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Kidgy: Find My Family App Complaints & User Negative Comments 2024
Kidgy: Find My Family app received 36 complaints, negative comments and reviews by users. Have you ever had a bad experience using Kidgy: Find My Family? Can you share your negative thoughts about kidgy: find my family?
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Kidgy: Find My Family for Negative User Reviews
✓ ScamUpon downloading it gives you options of subscription, stating 7 days free trial and then $49.99 every 3 months. You click continue and that amount for the quarter changes to $81.99/3 months 🤬 what’s that about? The cancellation procedure is unclear!.Version: 1.6.4
✓ Constant issuesAfter purchasing a year subscription (Jan 2018)this app is still failing to work. Installing and reinstalling several times & I still have issues of the app not tracking or use of the additional options. Called & emailed several times however the issues still exist. I’ve asked for a refund several times as well. I now have tried to use this app over 2 months now and it completely no longer works. There’s no tracking what so ever. I have still tried installing and uninstalling with no avail..Version: 1.4.3
✓ Fine my phone or pay for everything?!Marketed as a find my iPhone app, yet the features are clearly more geared to stalking your loved ones and you get a trivial trial, then praying you forget about it so they can charge you 70 bucks. Try again and you just irritated me so badly with that farce that I’ll never try your services and I hope other people don’t either.Version: 1.7.8
✓ CancellationI’m trying to cancel my subscription, it’s not easy at all! Sent emails and no response.Version: 1.5.2
✓ The owner of this app is so foolish.Only people that aren’t sure of their app or sites add payment method to their apps, your app is not legit at all even after payment, all others fake gps location with no charges is very preferable that your useless app, no wonder you add payment method so you can have your profit if the person is able to use it or not 😅😂 You think that’s wiseness ? NO THATS FOOLISHNESS Cos you’re not capable and proud of yourself and app that’s why you added payment method to it, why not do it for free ? Cos you know people will complain about the useless and non strong fake location you’re using, 😅😂😅 that’s why you added a payment method. If you’re sure of yourself Remove the payment method, you will even get more customers rather than cheating peoples money with fake ip, if there’s no payment method on it, your number of downloads will be 1k upward now, not just the 57 that you are 😅🤣😅🤣😅 poor you and your app Fools.Version: 2.0.5
✓ Beware! There is no free trial.Before downloading this app I was offered a three day free trial, cancel at anytime before the three days are up. I decided not to finish setting up an account and tried to cancel my subscription almost immediately, within 15 minutes of my initial download. I was unable to and was instantly charged for a full year subscription for 91.99! I have contacted Apple to request a refund (48 hour wait), and the person who answered my call suggested I contact the developer. I called the phone number repeatedly, and the call automatically tells you to email your problem and then hangs up on you. This has been a very stressful experience, one I have never had before with a product sold on the App Store. Very disappointing..Version: 2.0.5
✓ Don’t waste ur moneyI bought it, paid for subscription. It doesn’t work. You can’t read texts. The location hasn’t been updated in a day. I called the phone number and it doesn’t work. Sent email and Facebook message and no response. I read these reviews and felt safe since they were so good. Not even close. Probably a scam since it auto renews and there is no way to stop it since they don’t respond!!.Version: 1.3.0
✓ Doesn’t work and no responseThe number doesn’t work and they’ve taken two lots of the subscription out of my bank. Total waste of time and money. Help!.Version: 1.4.3
✓ Would give it a zeroI purchased this app and then discovered it does not offer all that was stated in the ad. I cannot check my sons messages and I cannot limit internet usage. The internet usage was my main reason for purchasing. I called the company 6x and never got an answer, it would just ring and ring and then hang up. I emailed about my frustration and requested a refund and did not get a response. Mind you I paid for three months, which was my mistake, but I had the app for a total of 6 hrs before requesting a refund. Bad app and no customer support services..Version: 1.5.6
✓ Not good at allThey have charged me for 101.99 AUD for 1 year on 3 trial day and cannot refund.Version: 2.0.5
✓ How to un subscribeI also have mistakenly been charged for this app - please help me unsubscribe as there are no options I can see I will then change my star review.Version: 2.0.6
✓ Wrong purchaseHow do I get a refund you took £70 out of my account for something I don’t and will never use can you please credit back the payment you have taken.Version: 1.7.9
✓ Not user friendly or functionalIt doesn’t seem to track anything unless I log into my child’s phone everyday. Isn’t the whole purpose tracking so that I don’t have access to the phone. And then it will give me 1 location or locations every 15 min then stop abruptly. I went to the website to email customer support and I received a reply that the email doesn’t exist anymore. I spent $70 for a terrible app..Version: 2.0.3
✓ Absolute scamDownloaded the app, they charged me the monthly subscription then I couldn’t even create an account, called the bank to cancel payment but unable to as its still pending. The bank told me to watch my account for 3 years as these people are very clever and now have my bank details 😡.Version: 2.0.7
✓ UselessI bought three months, only to find out you cannot monitor texts and GPS. If you setup family sharing and “find my iPhone” you get GPS free anyhow so no biggie there, but no text monitoring? It’s not available on iPhone. Wow. So what did I pay for? The contact list. Who cares about the contact list? Tried to get a refund but the process doesn’t seem to work with this app through App Store so I wasted the money. Oh well lesson learned..Version: 1.4.1
✓ SMS TrackerI like the app so far but I downloaded it for SMS tracker and can’t find it on the app. I called and got sent to voicemail and I emailed and never heard back. It would be better if the had some instructions on how to track your kids text messages..Version: 2.0.7
✓ DO NOT DOWNLOADI downloaded this app. Never properly used it. Didn’t set it up. Deleted it soon after downloading. Discovered on my bank statement the next month, I was charged AUD$145 for an annual subscription. No refund, cannot contact the app developer..Version: 1.7.3.
✓ Cancelling KidgyI was hoping this would be the ideal app for me to use with my two kids, unfortunately, I will spend more money to try something else. It never worked properly under location. It did not allow me to use certain features advertised as part of the app. I too tried calling and got disconnected. However, a rep did reply email. I don’t consider good customer service when I have to wait 24 hours on response to each question. Was not a favorable experience..Version: 1.5.6
✓ Glitchy and sync failuresThe app is okay…… WHEN OT WORKS. Parent/child phones never stay synced. Child phone indicates the phone is still at home when I know it is not. It most cases I have to delete and the links in both phones before the apps communicate together. If the child is already out and they are not communicating serves no useful purpose..Version: 2.0.7
✓ Be careful app charges without youAre that this app charges even if you have not subscribed to it. I was not made clear and I ended up being charges for an app I downloaded and then deleted but did not use it..Version: 1.6.4
✓ Refund!!!!!!Can’t even sign in or make an account as it just freezes and doesn’t do anything. Be aware of wasting your money on this app. Need to be refunded.Version: 2.0.7
✓ Do NOT get this app!!If you download this app you will automatically and immediately be charged $92.99!! Horrible business model that needs to trick people into buying this app!.Version: 2.0.7
✓ ExtortionIt doesn’t say but you get charged over £40 simply for downloading this app. Worse still it didn’t even do what I wanted. Apps should have more clear pricing guides BEFOREHAND and not wait until someone innocently installs before they know it’s a subscription. Apple please refund?.Version: 2.0.5
✓ Not for iPhoneThe application’s functionalities are limited for the IPhone. If you are an iPhone user, this app is basically a paid version of an app Apple already provides. You will not be able to monitor texts, phone calls, or apps. Also, the location services and geo fencing are very delayed and inaccurate for us..Version: 1.4.3
✓ Refund!I need a refund from this app due to not using it.Version: 2.0.2
✓ Unable to cancel my subscriptionI inadvertently paid for a subscription and have been trying to cancel but have not been able to figure out how to cancel it. I tried to do it in settings as instructed, with no success; I tried calling Apple go and followed the instructions with no success. How can I cancel and get a refund?.Version: 2.0.5
✓ SCAM...TOTAL SCAMI have downloaded the app and linked my child’s phone. When I realized that a subscription was required to access all of the features, I paid for a subscription. I still do not have access to the features I paid for. I tried to call the number they list...it doesn’t work. I am disputing the subscription purchase and filing a complaint against the company..Version: 1.3.0
✓ Location/messagesI have had this app for about 10 months It’s not reliable at all to track my child at random times. The panic button doesn’t make a sound or flash on my screen to alert of my child is in danger. Also the texts monitoring will work for a couple days then it loses connection collecting data. I have to unlink my child’s device quite often. Not worth paying!.Version: 1.5.6
✓ AWFULI want to find a phone so I can not put the code in the phone I have lost DONT DOWNLOAD.Version: 1.9.3
✓ NopeFYI: I’ve never had this happen on a pay-in-app download, but I did nothing any different than I normally would. 7 free day trial, when downloaded, it immediately charged for a year subscription ($74) without even setting up passwords or knowing what the app cost. I use a separate pre-paid card so as not to have any mishaps, it was of course denied, considered lucky and I canceled this supposed subscription and deleted the app. It later managed to bypass it and simply move on to the next form of payment without permission. Two days later I caught it. Apple got me refunded, but it was hours of discovery and two more days of wait time for a response, still waiting for the cash to hit my account. It could be my fault I guess, unless I repeat the process, we’ll never know. Simply put, its not anything I’ve ever had happen before...just have to make sure to take out any back-up payment options, until I find the issue..Version: 2.0.3
✓ ScamThis app charges you without asking.Version: 1.6.4
✓ STAY AWAY!!!Thought I was signing up for a Free 3 day trial (which is what it states) but instead was immediately charged over $100 for a full years subscription. Do yourself a favour and DO NOT GET THIS APP!!!.Version: 2.0.4
✓ Has potential, but...I called the support number several times because of glitchy issues. Never have spoken to a person. The system keeps me on hold listening to beeps and promises that someone will be with me shortly, but in the end tells me to contact them via email and hangs up on me. So l sent an email, and still haven't been contacted back. As for the glitchy issues, the app has my child's phone going all over town when it's actually sitting right next to me. I have some ideas about this, but someone from Kidgy support would actually have to speak with me to see about resolving this. As it is, the tracking feature is useless for me. I also am having trouble changing the geofences. I like some of the features, and l see potential in improving things, but as it is right now, don't get the expensive plan..Version: 1.5.6
✓ Zero customer service/ripped offI purchased the app in my phone so that I could track my younger daughter when she jogs. When I attempted to put it on her phone it wanted me to pay again. I may have purchased a wrong version so I reached out to the company many times and have NEVER received any response. I feel very ripped off and the app is completely useless to me..Version: 1.9.1
✓ Not doing what’s supposed to do...This appl is not doing whats supposed or stated to do. I’m testing it on my sons device and one of the things I just did is delete the appl from his phone and I didn’t even get a notification, alert or text informing me that the appl was deleted from his phone. I send a few messages, I browsed the web, made phone calls from his phone...didn’t see them on my (parent phone) However, I was efficiently notified of the subscription. I need a full refund ASAP..Version: 1.5.4
✓ Warning - subscriptions not working- Do not buy!Th free features are ok, easy to setup and looks well developed so you feel like the paid features must be worth paying for a subscription. Don’t make the same mistake I did and buy the subscription. It has been over three days and my paid features still don’t show up, the parent phone is still showing free features only. The support number does not ring(calls are dropped), after emailing support they emailed me back three days later saying they had fixed the issue with your subscription. Sorry, but it is still not working. I have on numerous occasions restarted the phones, uninstalled and reinstalled the Apps on both child and parent device, same issue... Until my issue with this app is addressed, I must warn others to avoid the paid subscription..Version: 1.3.1
🙂 Kidgy: Find My Family Positive Reviews
Kidgy: Find My Family works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Kidgy: Find My Family.
⛔ Kidgy: Find My Family Problems
