Nurx: Birth Control Delivered Negative Reviews

Nurx: Birth Control Delivered App Complaints & User Negative Comments 2024

Nurx: Birth Control Delivered app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using Nurx: Birth Control Delivered? Can you share your negative thoughts about nurx: birth control delivered?

Nurx: Birth Control Delivered for Negative User Reviews

✓ HorribleI was skeptical in trying this app because I didn't know if it would be convenient or beneficial for me but boy was I right to feel as such. I did the whole thing where I placed my order and pick the birth control I wanted. One thing I should mention is that I did want a specific brand that my doctor had originally prescribed me before and I really didn't feel like changing BC because of how I may or may not react to it. Anyways I placed my order in advanced and was processed within 2 days but now I was awaiting for delivery. Well I waited and waited, and it had been over a week before I finally messaged them asking what was taking so long. Apparently, the pharmacy has been out of stock with the specific brand I requested and they failed to inform me that they wouldn't have it in stock for another 2 MONTHS...so then they suggest that they could have my prescription sent to my local pharmacy... Are you kidding me?! If I had wanted that, I would've never bothered with trying to get it delivered from you guys ?! Ugh what got me was the lack of communication from them about not letting me know that my B.C. Is out of stock and o wouldn't be receiving it anytime soon. That is something I would have liked to know ASAP so I can anticipate not taking my B.C. You guys are screwing people over by not communicating and your inability to actually deliver BC like your whole app is meant to do is such a failure. I would not recommend to anyone..No_pillzVersion: 1.2.3

✓ This is not convenientI signed up for this because I thought it would be a faster alternative to setting an appointment with a dermatologist and getting an RX. Boy was I wrong. For starters, their advertising states you can use your insurance for a specific product they are advertising. When I inquired about billing my insurance, I was told that insurance wouldn’t cover it but I contacted my insurance and was told this would in fact be covered. It took over a week to get my RX issued but prior to that I had spoken to customer service via chat to let them know I would like my rx to be filled at my pharmacy rather than shipped because I had already waited a week to hear anything about my prescription. I was told to submit my pharmacy information so that they could send the rx to be filled there. I waited yet another week. When I finally got an update on the app, it stated my Rx was SHIPPED! I was very specific about having it filled at my pharmacy! I immediately sent a message asking to cancel and get a refund. It’s been a week and all I’ve gotten is an automated response. Overall it’s take. 3 weeks when I could have gotten this done in person with my doctor in less than half the time. Not to mention, my insurance would have paid for it. Very disappointed..LizardsbigmamaVersion: 3.8.4

✓ It’s a scamI was happy with my first order of 1 pack of birth control which was covered by my insurance and I had no issues. My second order is where things got really shady. They told me that my insurance wouldn’t cover my prescription so I would have to pay out of pocket. I called my insurance and asked why they weren’t covering it. They said that my prescription was covered and that they would cover a refill for the 1 pack but the problem was that Nurx requested a refill for a 2 pack which is not my prescription or what I was receiving from them. My prescription was for 1 pack and I was only getting 1 pack delivered so there was no reason they should have requested a 2 pack. I asked Nurx for a refund since my insurance did cover my medication but Nurx made a mistake when ordering it. The second story they made up why they charged me was because I had an “invalid ID or DOB”. That was just a lie because if that were true they wouldn’t have been able to bill my insurance for my first order. I asked them how they were able to get my first order if my ID was invalid and then they made up another story. This time they couldn’t bill the insurance because it “wasn’t selected as my preferred form of payment”. If that were true then why did they “try” to bill my insurance in the first place? I had to file a dispute with my bank and thankfully got my money back. Don’t fall for this scam like I did. They just make up lies so they can take your money!.MoldyspiceVersion: 3.19.1

✓ Doesn’t really make anything easier which I thought was the pointSo, my care provider is a hostage care provider who refused to refill my bc prescription unless I paid for a bunch of unnecessary services. I had to cancel the appointment to start with because I couldn’t afford to go. I have an ovarian cyst and pmdd so I really need my birth control. It keeps me from bleeding constantly(I bled for a solid 2 months prior to being put on birth control because of the cyst) and it helps my emotions be manageable. Well, after she refused to refill my prescription, I tried this hoping it would help. It took them a week to even have customer service review it and now they’re telling me it’s going to take another 2-3 weeks to even receive my bc and that’s if they approve it. I feel so stressed and honestly abandoned by the healthcare system. This app is not helping me. It’s not timely or efficient. It’s great that they want to provide a service for women but honestly they have a long long way to go. It feels like I’m dealing with a trial version on an app instead of a fully developed service. At this point I don’t know what I’m supposed to do. So I guess thanks for being just as difficult as the hostage care providers you claim you’re better than..BeavantVersion: 1.2.3

✓ Not consistentI had a pretty good experience for the first few months until my specific brand of BC was randomly unobtainable. In lieu, they sent a generic which I was hesitant to take (history: I tried many before finding one that didn’t make me depressed/sick). So in an effort to try to keep what I was comfortable with, I reached out and asked for my prescription to stay only the specific brand. What they failed to mention was their inability to get it at all. I even tried doing the whole “go to your local pharmacy” when my local pharmacy called to tell me they couldn’t get it either (12 dollar ‘service fee’ for nothing). In a desperate to just get some kind of BC, I requested my prescription allow generics again. This is where everything went downhill. This was maybe two months ago and I’m STILL having issues (not automatically sending each month, saying my insurance won’t cover it even tho my insurance hasn’t changed at all, etc). Also, the chat feature is great... IF you can get someone to respond. If it’s an urgent issue, I’d definitely recommend finding their number online. Otherwise you’ll be waiting 3 days for a response..Rsd0326Version: 1.2.5

✓ Inconsistent and underdevelopedI want to love this app/service because it should be a net good for society, but my experience has been less than great. as others have said, the chat feature seems like a good idea, but sometimes i get responses almost immediately and other times it takes several business days without warning for issues that are time sensitive. i’ve also tried calling and gotten no response, which leads me to believe this team is severely understaffed and ill-equipped to handle demand. my prescription ran into a bug where my automatic refills were paused and nobody communicated this to me, causing me to receive my birth control late (!). there was a national shortage of my specific kind of birth control for several months and i was told each time i was due for a refill that i would need to pay a service fee to have a replacement sent to my local pharmacy - effectively asking me to pay a copay for a prescription that is supposed to be free with my insurance. the app is also confusing and hard to navigate. i really hope this team takes these comments seriously and works to improve the customer experience..Heatherh13Version: 2.10

✓ Good idea, terrible executionI thought using this app would be a great way to get a prescription easily before a vacation. Spoiler alert: it was not. It only made things more complicated and stressful and I had to scramble at the last minute to find a backup. I submitted a request a week before my vacation, but it took them 5 days just to review and reach out with additional account/customer service questions (not even doctor questions - they hadn’t even sent it to a doctor, it took them 5 days just to review and ask account questions). I called and resolved those questions the same day, but at that point since it had already been 5 days, and they had not even sent it to a doctor yet (just their customer service), there was no guarantee they’d be able to send to a doctor, the doctor would review, and I would get my prescription before I left for vacation. In my mind, if Nurx had additional account/customer service questions, they should have flagged and reached out immediately on day 1 or day 2 after the request not waited 5 days. Now it is 2 days before my vacation and I am left trying to figure out how and where I can get my medication. I am very disappointed and upset with their service and would not recommend it..Krg248Version: 3.14.4

✓ Poor Communication, Nice feel & design to app.UPDATE: got a reply, just to say they don’t have a time frame. would rate 0 stars if possible. I never leave reviews, but I was so dissatisfied with the timeliness of responses I had to. Thankfully it wasn’t a huge deal for me as I did not need time sensitive meds, but can you imagine if I did? Didn’t give me a lot of faith in their service. The pros: service reps seemed nice. The app itself has a sleek look and feel. Easy to navigate, upload docs, & chat. The cons: was prompted to upload my insurance multiple times after I already had which was annoying. They don’t take my insurance, or work with my preferred pharmacy. And good luck getting a same day response! I wish they let you know ahead of time that there’s a delay in treatment, rather than leaving you hanging for 5 days and then sending “ A member of our medical team will be with you in a few days once they've reviewed your medical history. You may experience a slight delay due to the increase in patients requesting tele-health services. “ I don’t know why but I assumed it would be a quicker turn around time for a simple birth control request. Hope no one is relying on this for time sensitive issues! Will be seeking tele-health service elsewhere after this first order comes through since I already paid for the visit..SurlycurlycueVersion: 3.8.2

✓ Was better in the beginning...I am using this app for about four years now. In the beginning it was amazing. Customer service was always quick to respond and fix any errors that they made, my prescription arrived quickly, and if I ever needed to speak with a doctor it was fast and easy. The last two-ish years have been absolutely terrible. Ever since their name got out there more, their customer service has gone downhill tremendously. It takes weeks on end to get a response through the chat, and if you call on the phone you have to wait upwards of 1 to 2 hours just talk to someone even if you're only the first or second person in line. They try to change my prescription all the time even when I tell them not to, they try to charge me multiple times per month for my prescription even after I've already paid for it and it's been shipped. And they are trying to refill my prescription every two weeks instead of every four weeks like they're supposed to. I loved this company in the beginning, but I'm starting to think that it's time I find another. They have just gone downhill so much that I don't think they are worth my time and effort anymore. It's supposed to be "birth control made easy" but it seems to be more difficult than it's worth at this point..Ally.higgsVersion: 2.11

✓ Used to be goodI first used Nurx a few years ago and it was a quick and painless process. I filled out my request and gave them my insurance info and by the end of the day my order was on its way. I decided to use it again to avoid having to research a new doctor now that I moved. I should’ve just gone to the doctor. I submitted my request and my insurance info and it processed for two days before I received a text saying my order was canceled and to read the message they sent. I went to the app: no message. I messaged them and got a super delayed response from them. Turns out there was an issue with my insurance. Another day later I get a message saying they sent me a generic prescription and charged me $60. When I asked why this happened because my insurance has fully covered the brand name I requested, they told me that I would have to ask my insurance and that the prescription was written to substitute to generic if the pharmacy didn’t have brand name. Talking about responses, you have to wait at least 10 minutes from sending a message in order to get a response and when you do, you’re never talking to the same person. Also the message tab doesn’t have time stamps so you can’t see how much time has actually passed between your message and their response..ALynnJ42Version: 3.3.2

✓ Go to a real clinicI was so excited about this app. I thought it would be a convenient way to get prep and avoid doctors visits. It was definitely convenient, but that came at a cost. There is NO transparency on pricing or cost until you’re already billed. First off, the home test kit. I have overall great health insurance with a pretty big network, and yet My lab tests were conducted by an out of network provider. There’s no option to find an in-network lab, you don’t get to choose or find an affordable lab. I was slapped with a $980 medical bill from the at home testing, when I know I could have EASILY gone to planned parenthood or a local clinic and gotten all these tests done for exponentially less money. Be weary of that. My prep also costs $75 per refill, even after my insurance. You’ll get a nice little message in NURX telling you that your total was 0.00 for the refill, but that’s because it’ll be on your medical bill instead. Just go to a real clinic instead. It might feel like more of a hassle and you might have an uncomfortable conversation with your doctor, but at the end of the day, doctors are there for your health and your conversations are confidential. I really wanted to love this app, but the lack of transparency on cost is a deal breaker for me..JoshUnitedStatesVersion: 1.2.5

✓ Don’t ever use this service unless you don’t care about getting you birth control in months of timeWaste of money! I decided to use this app thinking that it would be way faster then getting an appointment at my local doctors office. I was so wrong! It has been over a week and all I got is messaging back and forth and “sorry we will respond to you in 2-5 business days”. It’s actually so stupid. I decided to pick up at a local pharmacy to make things faster, but nope, they completely messed up the prescription. I had to change multiple pharmacies because the first one didn’t have the medication, and the second one said that the prescription was just written wrong and they couldn’t reach Nurx by phone. This stupid service doesn’t even have a phone number. It just sends you a voice message telling you that they don’t do calls. At this point I would way rather just go to my doctor, and in the end that’s would’ve taken way under a week! Maybe 4 days at most, but nurx, advertising themselves as a fast service that approves your medication in 24 hours, is taking ages! Don’t use this if you value your time. I wish I could just go to my doctor, but I’ve already payed the consultation fee and stuff so I’ll just have to wait it out and struggle in the meantime without a current prescribed pack of birth control..AnastasiiazhukVersion: 2.9

✓ Useless.Do yourself a favor if you have skin problems. I wasted my time and money for them to send me something that doesn’t work. I’ve had uncontrollable acne for years. Two years ago I developed acne around my mouth and I could not get rid of it no matter how I tried. More recently, it developed under my eyes. I went to prompt care and the doctor treated me for an allergic reaction. After 4 of his prescribed pills (that I got the same day!) the redness around my mouth cleared and the bumps are nearly invisible and starting to fade. I had to take those first 4 pills all on the day I got them, so imagine my joy when the breakout cleared on the exact same day I went for help. I am seeing my dermatologist in a month to see what I am allergic to. Also, my insurance didn’t cover my medications from Nurx, and I have good insurance through my husband’s employer. I spent less than half of what I spent on two allergy medications than I did on the medication I got from Nurx. They say “who has time to wait in line at the pharmacy?” Well, I think most of do when we are going to get the care we need on the same day we see the doctor..StingRay93Version: 3.16.0

✓ Customer service has drastically decreasedI previously rated this app 5 stars but have changed it after a recent experience. Once your prescription is approved and is ready to be shipped the experience with Nurx is overall pretty painless. That is until you need to get in contact with them after the fact. I skip my periods due to PMDD and hormonal acne. Upon renewing my prescription I asked that they send my prescription to my local pharmacy for at least one pack, as my shipment from them wouldn’t come in on time for me to skip my period. The person I talked to said that was fine and instructed me to send my local pharmacy info. Two days later I received a message saying my prescription was on its way but nothing regarding sending a pack to my pharmacy. It’s been 5 days and I have sent multiple messages regarding the status of this and haven’t received a reply. The message I receive is to give them up to 48 hours to respond, well it’s been 120 hours and I haven’t heard a thing. It’s things like this that make people reluctant to do telemedicine. It’s the fact that I’ve talked to 4 different people or bots more likely through this experience when they advertise personalized care. There’s no personalization, and no easy way to contact a real person to help you with timely manners such as this..AsatkinsVersion: 3.5.2

✓ They make it difficult to change your refill dateThe app and website make it sound easy, but if you follow their directions to log in and change your refill date it actually doesn’t work. Then I found another part that says you need to message them the below in order to skip a refill. I did that and haven’t heard back. I’m going to try calling next. Seems VERY sketchy that they make it this difficult to postpone your next refill. “Hi – I would like to cancel my next refill order. Can you help me cancel the order?” Update: I both sent a message and called to postpone my order. (Heads up you’ll be on hold for a while before someone picks up.) I was told that I would be able to postpone until October. Well today I got a shipping notification. This company is so shady it isn’t even funny. The person I spoke with also said that you can’t postpone your order if it’s to shop within the week. Okay, I thought that was fine. To test this I just went into the app and again they lied. Even if it’s not to ship within the week you CAN’T postpone the ship date. You can only ship it sooner. I’m reducing from two stars to one. Once I figure how to cancel this I’ll be looking for a more trustworthy company..Weenie14Version: 3.9.0

✓ Avoid at all costsI am not one to usually write reviews, but my whole experience with Nurx has been so painful, I had to say something. Like others, I thought this was a great way to get my BC that would eliminate all the hassle of going through my doctor and pharmacy. Boy, was I wrong. At first, they were super helpful. They recommended a BC that I even wanted to try, and they sent it to me within 5 days of signing up. But then when I would have questions about coverage and protection, I would get mixed messages from different staff members, which was of course super frustrating. Finally, it came time to refill my RX and I couldn’t believe the nightmare that they created. I received a generic version of an already generic brand that I was prescribed, and I couldn’t even find it anywhere on the Internet. They claim that the brand they gave me was discontinued and that the pharmacy ran out of it, but I’ve never experienced this before when getting BC. Then, when I asked to go back on the more “name brand” BC, they said I needed a medical reason to do so. I gave them one, and they still wouldn’t put me back on the brand I requested. Sorry, but I’d like to have a say in the medicine that’s going into my body. Seriously save yourself a headache and avoid this company at all costs..Cp_2015Version: 3.1

✓ UnreliableThis company was great for the first year providing me birth control. Renewal of my prescription for the second year was not an easy process having to go back over all my medical history over again as it seems they keep nothing in file or fail to review it. The this past January my birth control pill’s arrived two weeks late. I got the notice for my current prescription renewal and completed the paper work as asked. Finally, with only a few days left someone a “provider” contacted me. They gave me options for birth control. I told them what I wanted. Then they responded that they could no longer provide me service because of a medical condition they saw listed in my file. A medical condition I had listed from the very beginning and that I’ve had for over 15 years and still been in birth control with no problems. So now I have two days of pills left and I can’t get in with a doctor for almost two months. They left me high and dry for no reason. If they had simply told me that when I received my last pack of pills I may have had a chance at finding another provider before I ran out. Don’t bother with this company they can and will drop you at anytime leaving you without medication..1sweetfairyVersion: 3.14.2

✓ The WORST!When I first signed up it took 3 weeks to get my RX. They sent me a tracking number that did not move, ever. I had to endup requesting to send to my local pharmacy. It was a nightmare dealing with this company. Not to mention of course my birth control was almost a month late because of this. This was not ok! Anyhow once sent to my pharmacy all went well since it was out of their hands. Fast forward 2 months later…. I am messaging asking for them to send the remainder of my Rx (9 months worth) to my pharmacy. I don’t want to deal with this place any more then I have to. So after this message, I get a response saying my insurance won’t approve until a certain date (yes I know this), and if I need it sooner I can call my insurance and pay out of pocket. Pay out of pocket?! This is what insurance is for! All I asked was to send the remainder over, not for an early fill. Why must these people insist on making things more difficult then they need to be. I paid for NURX to write me a 1 year prescription, and that is all I want. How hard is it to just send refills? I cannot wait to cut ties with this company!!! They can’t handle their own service and should maybe hire more people! Or….. just can it! If your looking into getting a prescription from them, BEWARE. It’s a difficult, and most annoyingly, long process! Dealing with them stresses me out! Never again!! Good luck to all you who try them out..A_huertasVersion: 3.8.3

✓ LEARNED THE HARD WAYI do not recommend this app to anyone unless u definitely and will continue to have the money to pay for monthly subscriptions of birth control pills. I had to find out the hard way that you are automatically subscribed to a monthly subscription and will automatically be charged every time they ship it to you. I was under the assumption that I could just buy one package for the month and that was it, maybe if I desired more the next month or if I wanted to actually subscribe to continuous shipments myself, I could just do that on my own within the app. A lot goes into the messaging system inside the app and it’s that immense communication that is very inconvenient at times. When you buy your first package, you are automatically given 3 packs of birth control without the option of just buying one...then there’s that risk that you don’t realize this and end up being charged for it in the end...you have to go and message them directly about changing pretty much anything about your order and have to wait however long it takes to get a reply back. The complete inefficiency of this app is what makes me too scared to continue using it....I’d rather just talk to my doctor about birth control because of the just much easier process....KaylaLovezAllVersion: 2.3

✓ 0 starsThis company truly makes it so difficult to get birth control that you already have a prescription for! I was switching out from my pharmacy to get a different brand and I contacted them 2 weeks before I would run out of my pills and hopefully start a new pack with my preferred brand, and they literally ignored me for 10 days, I had to call them and wait forever to speak to someone who was clearly unbothered about how long I was waiting. She said she was going to let the prescribers know to rush my request and I should hear back within a few days. Nothing. I call back again and speak to a man who was very kind, but he tells me there is no request in to rush my order and he’ll do it but it will still be at least a week before I get my medicine. I say okay, knowing it’s better than nothing, and once it was processed a few days later, it still didn’t even ship out. I called to cancel, as I got in touch with their competitor, Favor, and they were able to get me the contraceptives I needed in just 4 business days. Nurx, you should work on your communication and customer service. It is not healthy for people to have to miss doses of medication because they are waiting on your care team who is supposed to provide quick, easy service..KensieVersion: 3.8.4

✓ NEVER USE THIS FOR ACNE TREATMENT!I am extremely upset at Nurx. First off, they take forever to respond to you. I waited pretty long for my prescription, only for the dermatologist to give me prescriptions that weren’t oral (when I requested oral). I went along with it and ordered the necessary suggested wash. A day or so later, the order is cancelled with no notification as to why. The cancellation said “Your order can’t be processed due to a problem. Check your messages on guidance to how to fix it.” So, I checked my messages. Nothing. Texted asking. Nothing. Texted an upset response. Also nothing. I had to email support with an angry letter for me to get a response, only for it to say that my insurance information was rejected and that they cannot provide me a $40 refund because I already got a medical consultation. Huh, you mean the consultation that gave me products I never asked for? The consultation that gave me topical medicine instead of oral medication? I only have one insurance plan. If it was rejected, how am I supposed to provide another insurance? Nurx is a scam. I paid $40 and got nothing from them. I will never be using Nurx again, nor will I ever recommend this to anyone. Waste of my time and money..SatidalimVersion: 3.12.2

✓ Terrible- do not use this serviceI typically don’t write reviews however I would like to share my experience with this to ensure this doesn’t happen to anyone else. I (like most people) heard of this service being the “Uber of birth controls” and thought the idea of having my birth control delivered right to my home sounded great. Upon registering I was able to choose the birth control I’ve been taking. This saves me a trip to my physician and paying copays just to have an RX refilled. I selected a generic I’ve used previously and works well with my body. Selecting a generic name you wouldn’t think you would get a generic for a generic right? Well this is incorrect, they sent me a completely different RX than what I ordered. I have tried calling numerous times however I wait on hold for over 30 minutes only to be told I need to leave a voice message. I’ve sent numerous messages on the app to ensure the correct RX will be sent to me and received no response. I finally received a response and was told moving forward they would ensure I receive the correct RX. It’s great they are rectifying the issue moving forward however that doesn’t help me in the predicament I am in with the incorrect birth control. Avoid this app at all costs if possible. There are much better alternatives especially ones that will ensure you get the right RX or assist you in the event you get the wrong one. This business is not accredited with the BBB, I understand why now..Kimberly_Donn02Version: 2.9

✓ What a NightmareThis whole business is a scam. It’s an exhausting and consistently frustrating take on a crucial service. I absolutely love the concept of getting it delivered and being able to do it all online. First month was fine. Every month since they have tried charging my card anywhere from $8-$10 even though under my insurance all forms of birth control pills are free at no cost to me at all. Every time I’ve tried to explain that to the staff at Nurx their only response is to talk to my insurance… even if I’ve already told them that I have. I can explain it to them all day I only get automated responses, never any real help at all. Also the customer service is the worst I’ve seen on any online platform. It takes up to 6 days for someone to get back to you on anything. The earliest for me was 3 days. So you send them a message and by the time they respond you’re so close to running out of pills that you rush to get it taken care of. Also you can specify on your app settings that you want to be notified if insurance doesn’t cover it before you’re charged. At first I had it turned off then after the second month I turned it on. Well then they just charged me without any heads up the third month, completely ignoring my preference. Then, when I looked at the settings it was gone. If I hadn’t spent the money on the annual fee I would drop it. However any more of this insanity and I’ll just delete it all together. So sick of it..Emilie Bo-Bemely.Version: 3.8.3

✓ No longer worth itNurx used to be super helpful when I first started using it. It was really quick and easy to get the medication to your door, especially when it’s really hard for me to see an in-person doctor due to my work schedule. However, they have stopped doing their job. I understand that they had a huge influx of customers due to all of the birth control/abortion issues going on, but if they do not have the resources to keep up with all of their patients, they should stop accepting patients. It used to be a live chat service for $60 annually(not including the price of the medication and a monthly shipping fee), but they have now stopped that feature so I’m lucky if someone responds in a week. I went two months without my migraine medication because they kept claiming they were putting the prescription through and then suddenly the pharmacy would have an issue, then the order got cancelled on Nurx’s side for whatever reason, and still Nurx just kept telling me the same thing over and over (that they would look into it which never happened until I threatened to cancel my membership). They do not care about the patients, they care about the money they get from the annual membership fee. If you need your medication consistently, Nurx is not going to help you..777xxxxx777Version: 3.12.3

✓ Wont let me refill a prescription I’ve been taking for a year and getting so many different answersI’ve been using Nurx for a year now and it’s been so easy but now they won’t refill my prescription that I’ve been taking for over a year because I accidentally clicked on a wrong question answer an entire year ago. I was told that they can’t do anything about it and I would have to change prescription. No one would give me any reason as to why I was able to get it for a year and all of a sudden I can’t. I’ve been told it was suspended account, now it’s a processing issue, now it’s another issue after another. You can’t speak to anyone in person and they won’t give answers as to why I’ve been able to get it for a year. It’s absolutely ridiculous and extremely frustrating. I’ve tried to call support twice only getting through once for them to tell me they can change it and hung up on me. If I could give zero stars I would. It always a hassle to try to get anything from them. It’s supposed to help women not make something that’s already difficult even more difficult.Hannah sweet peaVersion: 3.14.4

✓ There’s cheaper options.I lost my insurance in March of this year so I started looking for alternatives for birth control and quickly found nurx. The first month was fantastic, I thought it was amazing that I just clicked a few buttons and pills showed up in my box a few days later. Woo! The month after that the BS started. Packages getting lost, stuff coming to me THREE FULL MONTHS LATE. Customer support is extremely unhelpful and rude. I was bounced from USPS to nurx back and forth and neither one of them were helpful, neither one of them would take responsibility, but at least USPS was pleasant to deal with and apologized instead of antagonizing me for not asking the other service first. I have never had a package stolen, or lost in transport before nurx and I run a home business that relies on shipping internationally as well. Not once was a refund offered on Nurx’s part, just more unsent and missing packages month after month. It’s almost like they want people to get pregnant. I’m convinced this app is a pro-life anti-birth control conglomerate with an agenda to force low income women into unplanned pregnancies. Can’t believe nurx was this awful. They should all die..Morcy FaxVersion: 2.9

✓ Idea is great. App is not.I ended up trying a few birth controls through this app. I once used the doctor's recommendation function, but I also found their listing of all the birth controls available to be one of the most comprehensive and easy-to-read guides on the internet. At the OBGYN, I never felt empowered to do my own research and make my own choices. In years of using birth control, I never felt like I was on the right thing until now. Pros: App is laid out well and easy to understand. They offer prescriptions for any birth control. Pricing is great. Shipping was also very quick once I'd gotten the script. Providers still ensure patients are safe on their meds, and patients still have a chance to ask questions. Cons: the app loads *so* slowly. It takes several minutes of waiting with the loading circle. If they fix that, it'll be 5 stars. It can also feel slow waiting a couple days for the prescription, but I know that's related to their mission of keeping costs low. It's still way faster than waiting for an office appointment!.EruediteVersion: 1.3.0

✓ They’re Over Run and it ShowsI could write an essay about Nurx as I’ve been using them for years but I’ll sum it up as hit or miss. If you know what birth control works for you or want to try something and know your insurance covers it, there’s usually no issue and Nurx isn’t awful to use for that. However if you have endometriosis (like me), PMDD or PCOS and depend on the right birth control in a timely manner, you’re gonna get frustrated with Nurx quick. They’ll sometimes switch your birth control for no adequate reason and charge your insurance as well, so when you try to resolve that it’s agony with this company. And they forget to sometimes ship before you run out of your birth control, which is unbelievable. You’re in charge of giving people hormones! These aren’t daily vitamins. Some of us actually can’t function if we miss a pill. And yes I’m typing this currently out of my birth control, praying I can function for work tomorrow as I need to take it continuously or I’ll be debilitated with an endo flare. So thanks Nurx..ThunderMittensVersion: 3.6.0

Nurx: Birth Control Delivered works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Nurx: Birth Control Delivered.