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Backstage - Casting Calls App Complaints & User Negative Comments 2024
Backstage - Casting Calls app received 59 complaints, negative comments and reviews by users. Have you ever had a bad experience using Backstage - Casting Calls? Can you share your negative thoughts about backstage - casting calls?
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Backstage - Casting Calls for Negative User Reviews
✓ A $50 increase in your annual subscription price? Ridiculous.This is the last straw for me. I’m officially done with Backstage. Increasing their annual subscription price from $150 to $200 is ludicrous. And they’re so proud to boast about their “50% increase in paid job opportunities in 2021”. First of all, we’re in 2023 so tell us the stats for 2022. Secondly, OF COURSE there is a 50% increase in paid job opportunities in 2021 because the industry opened back up at that time!! Backstage acts like it’s them to thank for that and as a result, they think a $50 increase is justified. Goodbye and good riddance..Version: 2023.9
✓ Not for meIt’s an amazing app especially for people who have extra time and a some money but unfortunately I’m not able to access this app much from the lack of being able to pay for the subscription I’m only 13 and a voice actor I would ask my parents for the money but they’re the type to help me be successful by supporting then loaning me money if they see progress so many sometime later I can use it but for now it will sit there.Version: 2.4.1
✓ HeadshotThe app won’t let me upload a headshot After I pick a picture it just keeps loading.Version: 2.2.6
✓ ScamMake sure you turn off auto renewal. These people don’t sent out notice or email. And suddenly double time price of subscription with no notice. I was professional enough to reach out my email informing them that I never received proper notice of the price change or the new renewal and they just didn’t care. One of there customer service said they sent me an email and when I asked for proof. They stopped replying. And everything time I asked for an escalation. The same people would reply and didn’t want to escalate..Version: 2023.34
✓ Needs workThe app is ok for the most part. I really don’t like how there’s no way to resume where you left off in the search results after applying for something. You literally have to scroll past the same 100 you just went past before you found that one and then continue . Also, after you press back so many times, the results start to glitch and the same listings repeat over and over. you have to completely refresh and start again from page 1.Version: 2.6.13
✓ It won’t work... at all?Every time I try to do anything I get the “error with JSON” message? What does this mean? Please fix this bug asap!.Version: 1.0.4
✓ For USA roles onlyCouldn’t set up location in Canada.Version: 2.5.7
✓ Nobody respondsI want to cancel the subscription please respond..Version: 2.2.8
✓ Good starting point- somewhatThe app has a good interface, a decent amount of users that make it simple to find auditions in your area. BUT you HAVE to subscribe for a fee to be able to apply to ANYTHING, even unpaid roles. Unfortunately, being an actor means paying a lot already out of pocket for things like headshots, travel, etc. I'd gladly pay like $5/month for the convenience of the app but $20/month just to apply to ANYTHING is kind of ridiculous, especially for unpaid roles which means you won't make back what you spent on the app to find an audition, let alone be cast. I'll keep this app in my back pocket for a future when I can afford it, but for now there are other resources available for the same purpose and a cheaper price. Additionally, maybe it's just me, but it didn't seem clear initially that you needed a subscription to be able to apply for ANYTHING. It wasn't until after I filled out my profile, scrolled through the listings, and found something of interest that I found out you cannot apply to anything without a subscription. At this point I just don't see the cost equalling the value of the app unless MAYBE you're in an area with a high concentration of jobs. Sorry to the developers, I know you need to make money too and it really seems like a good app, I just simply can't afford it..Version: 2.2.14
✓ Can’t do itDoesn’t let me log in due to credentials or something you need to sort this as some people prefer going to apps than web. Waste of time.Version: 2.2.3
✓ There must be a glitchI’m a young actor trying to get my career started so I found Backstage and looked at the platform and general environment of the site and I enjoyed it, so I decided to subscribe and that’s where the problems started, for some reason each time I tried to apply for a role, it would tell me “you have to be subscribed” but when I went back to check my subscription, it would say I’m subscribed. I’m not saying this is a scam.....yet. But I’m just greatly confused..Version: 2.1.2
✓ Money has been taken from account and just applied for free monthI would like to be refunded my money and my subscription has not been activated even though I payed when I wasn’t supposed to.Version: 2.1.3
✓ Keeps logging me out.More often the not whenever I try to review a job from my push notification notices...the application has me automatically logged out. And when I do log in it doesn’t take me directly to the job I was notified about, and there is no option to search for a specific job so I’ll lost what was recommended to me. Would your team be able to work this issue out to make the app work more efficiently? Thank you..Version: 2.2.4
✓ Paid for subscription, says I haven’tI paid for a one month subscription to see what the app to the fullest is like. I tried to apply for a role and the app claims that I need a membership to apply, even though. I’ve paid for one already, and when I attempt to purchase the subscription “I don’t have” I’m faced with “you own this subscription already” by apple. I’ve tried creating a new account with the same email as my Apple ID, to no resolve. I’ve deleted and redownloaded the app to no resolve. I’m out of ideas. Help?.Version: 2.0.15
✓ App is funky, repetitive showingsNot sure if it is the update since I keep this app updated but when scrolling it only shows so many and as I scroll it shows ones that I already scrolled through. So for example I have it set to list them by “Newest”. It’ll show the newest postings, and once it gets to a certain time like 22hr or 1d it restarts the same results even though I’m scrolling past/down further. So it’s just the same constant ones showing as I continue to scroll..Version: 2023.8
✓ Good, but HIGH PRICEDSo, I’ve heard about backstage casting calls and it said it was a really good website to post your casting calls on, I’m 18 and a jr film director and I was looking for actors for 0$ anyways I absolutely loved the website I think it’s very professional and it’s easy to navigate and the layout is great anyways so my problem is and I’m kinda frustrated about it is the price, 25$ I can handle for a month but another 35$ to just post a job???? That’s insane, like I said I love it but it’s way too expensive, especially for independent filmmakers like myself and actors who are just getting started… I would definitely recommend the app but my suggestion is that if you don’t have a lot of money don’t bother to even get the app, I really hope they improve this in the future and make it more affordable! Thanks for making this app backstage, but I don’t like the pricing.Version: 2023.7
✓ Won’t let me audition!!Great app if your wiling to pay £70 or audition! I’m a young actor and I think it should be free! Not happy!.Version: 2.6.13
✓ Not sure...The app is pretty well designed. What has become disappointing is the casting calls that are actually on there. I put my daughter’s profile up back in April. At first things were great, She got a music video and a few other things. But lately almost every single job that comes up is a student film… Non-paying and ridiculous shooting times and dates. Legit jobs, even small, at least for her age group/ethnicity are almost non-existent the last few months..Version: 1.4.10
✓ Random Closing OutI have been enjoying the app version over using the computer or even getting the magazine to keep up with the entertainment industry of improving ones’ career goals; however, I have become so frustrated with how I try to update my profile and rearrange my media items and then out of nowhere the app closes itself. I then repeat the process and it keeps doing it. I even try restarting my phone to deleting app and reloading it and still the same thing. So someone please fix this issues, as this is an app that is paid for and when it keeps doing this it really makes one wonder if it’s worth it..Version: 2.5.18
✓ Encompassing app that needs reworkThis app is definitely great at connecting folks for jobs, though the application process/navigation needs a rework. Pertinent audition instructions (additional instructions) are posted at the bottom of the job’s “production details” page while the roles page doesn’t include this. This results in missing instructions or flipping back and forth while reviewing roles for fitness. The upload/media pick process is difficult to maneuver, its a bit confusing whether I’m picking an existing media for submission or uploading new media. Is there a way to add a magnifying glass icon on the “casting calls” tab for easier searches? I hope this helps and wish you the best going forward!.Version: 2.6.17
✓ ScammingI have used backstage for a year now. I am not going to speak on the credibility of the castings, as I have not experienced any issues in that aspect. It’s a good platform with potential. The subscription to apply to castings is where the scamming happened to me 2x!!! I am a college student I don’t have money to be scammed out of lol. So I would just highly recommend that you use a different website to find castings. I still haven’t gotten either of my refunds back. I will no lonely be using it. Luckily I live 30 minutes away from the NYC office so I will be visiting to speak to a customer rep hopefully they can help..Version: 2.3.12
✓ I wouldn’t recommendI’ve had way too many issues with not being paid after doing a gig on here, and backstage doesn’t have anything where you can report them or basically do anything if the person/people you’re working w/ delay your payment or just completely lie about when you’ll be paid all together. There’s also a constant glitch where it’ll repeat the casting calls while you’re scrolling so you have to keep scrolling to the bottom for it to show anything new. & you’ll need a reel to apply to like 95% of the work on here so if you don’t have one this will basically be like using a craigslist you have to pay for..Version: 2.7.8
✓ Works just enough to workMaybe it’s an issue with having an [old?] iPhone 6, or the Yahoo! mail app (I know, “Who still uses Yahoo?! How do you not use gmail?!” I don’t know, its hard to change man.) But anyway, every time I click on a listing from a Backstage email to open separately from the Yahoo mail app in Safari, which would then automatically direct me to the Backstage app, almost half the time the app will NOT open on the listing. It opens on the castings page of the app instead and I have to do the tedious task of putting the title in the search bar. Also, I’ve updated the app and turned on notifications in Settings and the Backstage app to get my saved filter searches to send me listings I’m right for. But I never get notifications from the app. That’s why I have to still resort to counting on those emails which is frustrating because the Yahoo mail app and/or Safari is not always even compatible with the app. It’s super frustrating. Although sure, I could finally enter 2018 and get a Gmail account..Version: 1.3.4
✓ SubscriptionThis app is over rated and the subscription set up is ridiculous, they set it up so you have to go through your iTunes Store to cancel the Subscription, also if you have trouble logging into your iTunes Store then you can’t cancel your subscription all they want is your money They are a rip off don’t use this app. 👎.Version: 2.0.15
✓ Wish it followed what your searches includeI’m constantly seeing posts for things I’ve actively filtered out of my saved searches. Like I’ve selected no nudity and I’m still seeing projects where it is required. I wish the things you’ve already applied for didn’t show up on the list of projects after you’ve submitted to them. Also can we get back the feature in the saved drafts that shows when the auditions are DUE, not when you’ve saved them? These things are small, but it’s gotten to the point where I feel like I’ve wasted $165..Version: 2023.9
✓ Payment84.99 a YEAR? so they’ll email you casting calls but won’t let you apply UNLESS you pay...Version: 2.5.13
✓ It’s alrightThe app is ok but in my opinion online is still better. First of all y’all just updated the app and now In messages with casting directors you can’t copy and paste. “Copy and paste this link” can’t even do it. So please fix that. There is also a weird load time with opening submission links. You try and click one and this star pops up saying the page is loading sometimes for almost 2 minutes. That’s ridiculous and it happens over and over. Online this issue is not present. These are my main concerns..Version: 2.7.8
✓ As a person looking to cast peopleThe app doesn’t work for us who want to find actors for our productions which is unfortunate since I have to log on to the website every time I need to message actors or check for updates, very disappointing for an overall good website..Version: 2.0.15
✓ As an actor, skip this.I know almost every YouTuber actor tells you to start here but in my opinion it’s useless. You barely get sufficient amount of auditions to really pay you well. You have to pay like $20 each month to even be able to use this app at all, and when you finally get to see the auditions it’s very disappointing. Most of them are not even going to pay you as a trained actor. You pay $1000+ headshots, 500+ classes, just to apply to roles that don’t pay you at all. CUSTOMER SERVICE IS HORRIBLE!! They will not give me a refund even though they charged me unknowingly for 4 months STRAIGHT! Supposedly it’s in their terms, that they cannot issue you a refund whatsoever. Never heard a business doing that, or treating their customers so poorly. Go to Casting Networks or Actors Access instead- that will give you results. This app will not..Version: 2.5.8
✓ Don’t use them. Use Actors Access instead.David L and Stephanie and others we have recently TRIED to work with, simply do not care about customers. They did NOTHING to help a very simple situation and instead remained inactive on pursuing any simple resolve. I'm taken back by the un-professionalism from this supposed "huge" entertainment industry standard casting. Trust me, go to Casting Frontier or Actors Access for ALL your casting needs. Until they actually take the time to care and hold a regular conversation and admit anything, they are 1 star pure and simple. We do not and will not recommend them to any of actor, cast or crew, both current or future, and will begin to express how unprofessional they have been with us to our connections of producers, directors and ET professionals and creatives. Shame on them..Version: 2.5.8
✓ LA ain’t CanadaI put in my postal code ( I live in Canada and yes I double checked on google maps to see if I messed up the code ) and it showed that I live in LA.. Won’t show me anything I can go to..Version: 2.0.15
✓ To expensiveIt makes it seem like it’s free but it’s not and it’s very expensive.Version: 2.2.10
✓ Good but...The app won’t show me any casting calls as every time I refresh it it comes up with “Error decoding JSON” everything else works fine..Version: 1.0.5
✓ SubscriptionI got charged for a 6 month subscription. $59.99 I never even gave this app my bank information. They had my old bank card number. They charged my NEW card which is super sketchy. Tried requesting a refund but backstage doesn’t allow refunds...I wonder why..Version: 2.1.12
✓ Effective but expensive with downsidesI have landed many student/short film roles through Backstage, which I’m grateful for, but with most of these directors on the site expecting actors to work for free the recent 25% increase in subscription is slightly untenable for a nonunion actor. Also, over the past 6 years I’ve been a subscriber, I’ve messaged Support for many various reasons/issues, and I would say that 75% of the time their staff is either dismissive or outright rude. Once in a while you get someone who seems nice; but rarely. The app itself is only slightly buggy at times (the repeating posts issue, etc) but overall ok functionality on mobile. (On the desktop website there’s a really annoying banner that pops up on every screen asking you to refer a friend, but on the other hand on mobile you can’t edit some aspects of your profile quite as easily as on the web browser).Version: 2.5.20
✓ This app sucksYou liturly have to pay for anything..Version: 2.7.8
✓ Response rateThe response rate on application is almost non existent on my part, how do we even know.. if they even reviewed it.Version: 2.1.2
✓ Unauthorised chargeI was charged $84.99 for a subscription i never authorised. i want my money back immediately.Version: 2.2.12
✓ ScamWhat a turn off and cheeky app. I mean without even being able to get into the app was asked for card details..Version: 2023.7
✓ TrashDownloaded the app 10 minutes ago and signed up for free trial option. And it is not asking me to upgrade by paying and not letting me use my trail version. What inconvenience is this?.Version: 2023.1
✓ Almost PerfectI love this app for a lot of reasons other people have already mentioned, but I have got to talk about the notifications/log in problem. The main reason I downloaded this app as opposed to sticking with the desktop site is that you can get push notifications for new auditions that meet your search criteria. However, every time I tap a notification on my phone to see the full posting, it takes me to the login page. Then I login and the app takes me to my dashboard, not to the specific audition I tapped on. This is incredibly inconvenient, especially since some of my saved searches are very broad. Everything else is wonderful, it's just this one problem of the app not keeping you logged in that makes the app kind of useless to me..Version: 2.3.19
✓ It’s not badI’ve had a couple of jobs but most are looking for professional actors. I’m tryin to gather experience but nobody seems to take interest in the new, young actors on here. Also, jobs are always so far away and on weekdays..Version: 1.2.0
✓ App has issuesThis app regularly won’t open to the correct listing when clicked from an email via mobile device. It almost always opens to the previous viewed call and I either need to go back through the email again or close the app and start again. More annoying is it occasionally doesnt fit an entire submission page so a role I’m trying to submit for may show part of the “submit” button but won’t allow me to click because it’s not fully visible on my mobile device the app regularly freezes. Needs work..Version: 2.0.9
✓ Monies taken from bankMonies taken from bank during a FREE trial and the link to raise a ticket on their customer info section surprisingly does not work ! so annoyed and upset and now not able t i contact anyone to discuss !.Version: 2.1.3
✓ Need to payI downloaded the app as an easier way of get an acting job at 13 instead of having to spend money and go to la but when I downloaded the app on my phone I found out I have to pay. My parents don’t have the money to pay for subscriptions like do you guys even care, not everyone is rich, some people do acting to help pay bills for their parents so having to pay money just to find a JOB is just crazy and masked absolutely NO sense. Now I have to go looking for another app because I can’t trust Facebook with those predators but I just thought people these days could be more considerate. If I created and app like this I would at least give info and when they subscribe then they will get unlimited casting but they don’t have to subscribe because then again not everyone is rich. People who are rich can just hire and agent, morphed to la, and get and acting job in just 2 mins. I’m so disappointed in you guys very disappointed 🙁.Version: 2.1.27
✓ You gotta pay lol-annoyingI downloaded the app. Put in all of my information. It then told me about the app before letting me know I had to pay 200$ to use it. A year!! It's not a single purchase. Then I go to the reviews I see the app responding to people saying they need to charge that much. However... I've gotten several emails these past few days after not using the app. Saying I get a 100$ discount, making the subscription 70$ a year until it renews. So do they need the money or what? You've also raised the price too??? Its free on the website. Cant say I'm surprised. The spam emails. The subscriptions based Content. The price increases on the app. I’m not a fan of being lied to..Version: 2023.6
✓ Just a few thingsI love using backstage, but the UI is so annoying sometimes! I’ve updated the app and had clear signal, but it is always so painfully slow, the searches repeat themselves until you scroll all the way to the bottom (??) to refresh and get to the ‘next page’ of search results. The search function is super glitchy, on mobile and on my laptop. That being said, It’s still usable and I’ve been able to use all the functions, but it could be much smoother. Otherwise it’s great. Of course it would be nice to be able to apply to stuff without paying, but what are ya gonna do. 🤷🏻♀️.Version: 2.7.5
✓ Worst app everYou have to be over 16 and put in all you information 3 times as the app deletes it I’d not put any stars if I could it’s awful.Version: 2.0.15
✓ One of the worst apps I *HAVE to useIt’s like using html in 2022, it’s just very outdated and backstage needs to hire a coder and app developer for a measly $800 - $4,000 to make it run properly. ISSUES: 1) the listings refresh back to the top as you’re scrolling on avg every 10-15sec or every 7-10 posts. Makes it nearly impossible to scroll to see every listing when you have to try to beat the app before it refreshes again 2) can’t apply for crew or voice over jobs with the app even if you have an account with both. It takes you to the mobile site 3) can’t completely remove uploaded pics from your library. Even after they’re unselected, they remain in your library of pictures cluttering the rest 4) can’t sort drafts by save date, post date, or expiration date All of these problems are very easy for most coders to fix. Why backstage refuses to? I have no idea and it’s very unfortunate because this app has SO much potential..Version: 2.5.8
✓ ScamDon’t do it! Stole my money!!.Version: 2.2.12
✓ The new upgrade ?If I upgrade the app will I have to re-upload the clips and photos and audio clips I already have on the app. also it won’t allow me to add another clip and I need to send of this clip soon so I need an answer back asap.Version: 2.7.8
✓ PaymentNeed to pay to do anything.Version: 2.0.12
✓ Help pleaseWon’t let me create an account can someone help me?.Version: 2.4.7
✓ CANT CANCELITS NOT POSSİBLE TO CANCEL YOUR SUBSCRIPTION !!!! I DONT WANT TO RENEW AND THERE ISNT ANY OPTION !!!!.Version: 2.1.3
✓ Fail...Can’t even log into it with the credentials that work fine in Safari. So I’ll just access it via the web rather than thus waste of time....Version: 2.0.7
✓ Would not allow me to Cancel my subscriptionI tried everything and it would not let me cancel! I joined for a year because of an amazing 23 pound promotion that allowed me to use the platform as a student. However the site was going to bill me £101.99 so I tried everything to cancel it! It wouldn’t let me delete my payment information as a final bid to free myself from this scam like contract the website had pulled me into! As a student the website has just involuntarily taken my whole budget for the month. Disgusting!.Version: 2.7.5
✓ Mandy emails open BackstageIf I have Backstage on my phone all my Mandy emails go to Backstage instead of Mandy. So I had to delete the Backstage app!!!.Version: 2.6.5
✓ Trouble with last updateHi, I have always been very happy with this app, but since updating to the latest version, I am no longer able to directly view projects from my email. When I open a casting call on my email, usually I click on the project title and I'm taken directly to the project so I can easily apply to it. Right now, when I click on the project title, I'm simply taken to the list of all casting calls on Backstage. This is a problem only with the mobile app. If I use my computer it's not a problem. However, since I am often away from home and rely heavily on the mobile app to apply for jobs, this is an extreme hindrance. I hope this can be corrected soon..Version: 2.1.11
✓ App Breaking Notification BugBe careful with this app. I have the subscription and have been happy with the options for auditions and casting, but have TWICE now been screwed out of a job by a lack of notifications from the in-app messenger. I have push notifications enabled in both the app and on my phone settings, and have checked Backstage to see if I have any messages to find that I had been offerred positions days ago but the app did not notify me or even put a notification badge on the icon, so I missed out on work. Terrible, horrible bug that is destroying a great app. I feel absolutely betrayed as both a fan of backstage and someone who has paid for a subscription to their service..Version: 2.0.10
🙂 Backstage - Casting Calls Positive Reviews
Backstage - Casting Calls works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Backstage - Casting Calls.
⛔ Backstage - Casting Calls Problems
