Gridwise: Gig-Driver Assistant App Negative ReviewsGridwise, Inc.

Gridwise: Gig-Driver Assistant Negative Reviews

4.8
4.87425 star

Total 7 Negative Reviews

Gridwise: Gig-Driver Assistant App Complaints & User Negative Comments 2023

Gridwise: Gig-Driver Assistant app received 7 complaints, negative comments and reviews by users. Have you ever had a bad experience using Gridwise: Gig-Driver Assistant? Can you share your negative thoughts about gridwise: gig-driver assistant?

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Gridwise: Gig-Driver Assistant for Negative User Reviews

Airport estimateWaited in an airport for 2-3 hours. App said estimated arrival of passengers in that period was between 100 to 400 altogether in the 30 minute interval period they do. However when I got a passenger, he got in my car and I asked him, how many people were in your flight? He said 3 people. The app said estimated 120. I don’t need the app for event info as Uber already disclosed that. Earnings per hour I could calculate myself. Estimated mileage, I used my car solely for Uber not for leisure, therefore the good old odometer will do. The app is a good idea. I was mainly attracted to the airport feature but I just found out that privacy laws don’t allow companies to provide passenger count info. If the could get that passenger info though, this app would be GOLDEN. I would considered it the next great invention after the microwave for rideshate drivers..Version: 3.1.0

Amazing integration but fails at most basic feature - mile tracking!Let me begin by saying that I want to love this app, I really do! In fact, part of the reason for writing this review is in the hope that the developers would change my one gripe with the app and make it perfect. The app is simple but robust. The integration with other apps (Uber, Lyft, Doordash, etc.) is excellent and unique - no other app does it like this one. However, the mile tracking feature is terrible… The main reason why we use apps is because they make our lives easier. This is why all other apps for gig workers track mileage automatically (Hurdlr being the best at it!). This app, however, demands that you start mile tracking manually… so if you forget, too bad! There’s an option to remind you to start tracking but it has only alerted me once. This feature is one of the most basic and essential needs for gig workers, and it is the one feature this app fails at, unfortunately. Developers, PLEASE fix this feature and you will have the best overall app for gig workers - please!!!.Version: 3.23.0

Kind ifyOk I have had this app for almost three weeks now . I drove to work houston and tried going based off the app to set a schedule to work the airports in houston and sat there for hours just like it usually is. I did a lil bit of home work and a close friend that works for a government agency told me and I may be wrong and same as them .but according federal air and aviation it isn’t allowed to disclose the number of passengers per plane due to home land security protection laws . How can just this app be the only one with that info !!!!! Then I’m seeing cars with big labels on each side of the vehicle that looks like a moving billboard as a professional driver that looks un profesional. This app disappointed me and only gives you so little info . I rather just keep my flight tracker apps that are free . Good concept if you can actually get that real info ;) hope it can build to something good but for now I’ll stick to my local and regional info ..Version: 2.4.1

The bugs might cost you dearlyDo you think Gridwise will compensate you for your time, lost business, or worse, a deactivation from an app after they’ve caused you to cancel orders through no fault of your own but their app? Gridwise is not worth the risk. Do not learn this lesson the hard way. I’ve seen this bug mentioned in other reviews, but maybe it impacts Instacart shoppers worse. I don’t use DoorDash, UberEats, etc., but constantly requiring me to log in to sync my account caused me to be logged out of Instacart and cancel an order I accepted. You can imagine the massive waste of time and money this was, with the warning for canceling too many orders leading to deactivation from Instacart being the cherry on top. There are plenty of mileage and expense trackers out there that do not come with this risk. I’m out..Version: 3.28.1

That one annoying “feature”Although I like the app and use it, I did not give 5 stars because when I turn on mileage tracking, I am prompted to set location access to “always”. I don’t like that. I understand why the app wants to always access my location but I don’t want it to. Forcing me to turn on a setting I don’t want in order to use a feature of the app just doesn’t sit well with me. What is wrong with explaining why the app wants to always know my location but allowing me to use “only when using the app” if that’s all I want? For now, I continue to use the app but every time I turn off mileage tracking I also go in and completely turn off location access for Gridwise. It’s a pain but that’s why this app does not get 5 stars from me..Version: 3.16.0

It’s pretty good!I like how it does multiple things in one place. I think that it could be improved with the events by maybe having boots on the ground to find out what’s going on as well as using what ever they’re currently using. A lot of times events aren’t here, or minor events are listed when they really shouldn’t be. There’s been several times when a major event was missed because I was relying on this app and it went unannounced. If they can pull that together and maybe add a surge detector, this app would be 6 stars! Thanks from a veteran Uber driver, great piece of app right here..Version: 2.9.1

Useless for meOther than the mileage tracking and the few articles, this app is useless. I do not get any updates on anything in my city, and I'm only an hour away from one of the biggest cities and a half an hour from a heavily populated county. The reason I'm one starring this is because I hit up customer support with pretty obvious and detailed information about my situation and they forwarded me to some “how to use gridwise” links. As if I didn't explain my specific situation. That kind of ridiculousness is infuriating. You advertise said benefits but it won't benefit the majority. You ask for help they feed you useless information. And you genuinely expect me and others alike to pay for a premium mode?.Version: 3.16.0


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