Name: Protection 360®
Rating: 4.52046 (30700 reviews)
Author: T-Mobile

89.4LEGITIMACY SCORE
89.9SAFETY SCORE
4+CONTENT RATING
FreePRICE

What is Protection 360®? Description of Protection 360® 1326 chars

Protection 360 by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. Protection 360 by Assurant® lets you:

• Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360® customers.
• File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions.
• View Coverage Details – Access your coverage documents and deductible info, as well as FAQs.
• Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides.
• Access Your Extras – Enjoy all the Extra Benefits of Protection 360® in one place.

Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.

Protection 360® App User Reviews
Protection 360® Pros
Protection 360® Cons
Is Protection 360® legit?
Should I download Protection 360®?
Protection 360® Screenshots
Product details of Protection 360®

Protection 360® App User Reviews

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Protection 360® Pros

✓ Excellent!I have to say that I was so very impressed with the app, the service, and the speed in which I received my new iPhone. After reading some of the negative comments, I was expecting a difficult process. However, this was the easiest process I have ever used, and the fastest time I have ever experienced. It was after hours on a Thursday evening when I decided to file my claim. I downloaded the app (easy); filled out the forms and provided the requested information on the app (easy); I was then immediately approved for my replacement iPhone (easy); and my new iPhone actually shipped out that SAME NIGHT via FedEx and was delivered the very next day, Friday, by 2pm. WOW! Now, if that is not IMPRESSIVE, then I don’t know what is… GREAT JOB everyone. Thanks a million for your help and assistance..ThomasMurrayJr - SanFranVersion: 3.313.1

✓ Amazing serviceI got a bunch of scratches on my phone and I have apple insurance on my phone so when it gets scratches or cracks they can fix it…so I went to the apple store and they said they couldn’t fix it but they could fix giant gaping cracks!!!😡😡😡 but with t-mobile THEY can fix it and even though I have to pay… it’s only 29 bucks! All those awful people that don’t like this company… they are just haters!.BdbchsincVersion: 3.2.2

✓ Protection 360® Positive Reviews

Protection 360® Cons

✗ Useless app just like the companyThe app has so many bugs in it that you’ll eventually end up calling the company. It lags in performance, it doesn’t give you current information & I found out it’s not linked in with T-Mobile at all that they have to do a 24 hour verification process to approve the claims. Although sprint was terrible T-Mobile is horrible but there was never a 24 hour verification process. A agent tells me on the phone that she sees my insurance & device but T-Mobile still has to verify it after they denied the claim & I called and asked why. After realizing their mistake you would think they would waive the 24 hours but no they added another 24 hours!.MrsChildsVersion: 3.308.0

✗ The worst claim filing process everI have literally been working on a claim to have my phone replaced over a week now. Each time I speak to a representative I’m either mislead, , hung up on, offered no tech assistance, or even an explanation as to why I’m trying to complete the submission of documents on an iPad iPhone and PC without any option to actually submit my forms. This company/app keeps saying in order to complete the claim you must submit ID and payment but consistently sends me links that don’t work or disconnects when they can’t give an my question on how to do something using their system. Worst customer service I’ve experienced in a while and because I own all my apple devices for both my business and personal TMO account for many years now this was the straw that broke the camels back. I’ll be switching over to AT&T once this gets resolved if it ever does. IF YOU HAVE AN APPLE PRODUCT JUST MAKE SURE YOU RENEW APPLE CARE after your free year Because I’ve went to them twice now in hopes of fixing this and it could’ve been done but I didn’t renew my apple care #LessonLearned 🙄.Myyrh_TVersion: 3.1.2

✗ Protection 360® Negative Reviews

Is Protection 360® legit?

✅ Yes. Protection 360® is 100% legit to us. This conclusion was arrived at by running over 30,700 Protection 360® user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Protection 360® is 89.4/100.

Is Protection 360® safe?

✅ Yes. Protection 360® is quiet safe to use. This is based on our NLP analysis of over 30,700 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.5/5. AppSupports Safety Score for Protection 360® is 89.9/100.