- 90.4LEGITIMACY SCORE
- 90.9SAFETY SCORE
- 4+CONTENT RATING
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RxRefill App Complaints & User Negative Comments 2024
RxRefill app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using RxRefill? Can you share your negative thoughts about rxrefill?
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RxRefill for Negative User Reviews
✓ Renewal issueRenewal issue - there’s no easy / or any way to request a renewal of a prescription. If there’s no refills left , the application and or website has no direct/ easy way to request a renewal..Version: 4.4.0
✓ PharmacyThis doesn’t work at all! It doesn’t pull up any prescriptions for me at all! The RX app doesn’t have any of my medication on it that can be refilled. I can’t send and receive messages on the new app and tell someone from there send me a message first. My primary care physician is not even on that app. It is very difficult to look up medical history and to refill medication and to send and receive messages. I can hardly do it at all. The L app was very easy to use. It’s a shame you switched. Please fix this somehow. You have made it so difficult to get my medication and to talk to my doctor that it’s a tragedy..Version: 4.4.0
✓ LoginIt’s a pain to sign in every time. I log in every couple months for my prescription refills and every time something has changed with login procedures. So I spend 30 minutes or longer reauthenticating, setting new passwords, etc. Do you realize that it’s stuff like this that frustrates veterans the most? This falls into the big category of ways the VA makes it difficult for us. And when you’re talking about people with PTSD and other mental health issues, and then y’all can’t do a simple thing like make it consistent and simple for how to get their prescriptions refilled….Think about that..Version: 4.4.0
✓ Multiple loginsI get confused by multiple logins and remembering which one to use with which password..Version: 4.4.0
✓ Decent appThis is a decent app I just wish you would set it up for facial recognition.Version: 4.4.0
✓ Won’t openI tried four times to login. It brings me to where I can choose what I want to do and all of a sudden it goes right back to logging in. I did it four times so I gave up..Version: 4.4.0
✓ VA continues to fail VeteransThe VA continues to allow red tape and politics far outweigh any concern they actually have for Veterans. The various apps frequently do not work. People cannot get their prescribed medications, including mental health medication which they rely on for minor things, like not having suicidal ideations. While there are a few VA employees that seem to care about veterans and actually want to help, the VA as an organization fails veterans so consistently, that it is a benchmark of humor and US failed bureaucracy. The VA systematically provides substandard care and poor services to a point that would inspire litigation if they were a private organization that could be held to any amount of accountability. My experience with the VA is the reason I, as a Veteran, highly advise younger generations to stay away from the military, because they will not be cared for and no actual help will be provided, even for service-connected injuries the USG admits responsibility for which will negatively affect the rest of your life. You’re on you’re own because the VA cares more about broken compliance and red tape than they ever have about any serviceman..Version: 4.4.0
✓ Sign-inThe sign-in process has become a monstrosity. It used to be better, before there were multiple ways to sign in, all leading … … to further confusion. How about making one safe, secure way to sign in for all of the VA, and then porting all the methods into one and be done..Version: 4.4.0
✓ MFA and 2FAAlready sent complaints to the VA at my hospital business section. RX refills on this app May only work once the proper email has been authenticated! BUT, looks like the IT department did not verify the original email versus the MFA second stage of the 2FA which is the MFA. Meaning someone did not enter the proper email address by a second step authentication during initial verification process for the next stage MFA. Instead we have an email that is in error of the original email address. OR someone changed it to a dyslexic skip of a single letter that the system cannot verify, only reject. Please correct or pass this message to the geniuses that can confirm this message! Not too difficult just look at email address from start to finish or ask for a non circular authentication process to help users change the access! Nelson H.Version: 4.4.0
✓ Can’t refill my prescriptionsAt least 1/2 of my meds I am taking do not show up on your list. Why use this app if I just have to use your messaging option anyway to get the meds I need?.Version: 4.4.0
✓ DifficultThis app is difficult to use. It tells you too many times that you have put in the wrong information. Also, when it comes to connecting through, might that help video is very difficult. Need to make this app a little bit simpler, because some of us vets don’t have the patience. It’s frustrating, it’s nerve wrecking, trying to figure it out..Version: 4.4.0
✓ The VA sometimes RX AppThis is a really nice app and works SOMETIMES. And sometimes it does not. After all the things we go through wouldn’t it be nice to just have an app that works. It’s 2023, technology is there, ability should be to..Version: 4.4.0
✓ Could this be made easier?Could this be made easier?.Version: 4.4.0
✓ Continuously signing inWould be nice to use the app if I didn’t have to login to DS Connect, Authentication, multiple text messages and then have to do it over and over in a continuous loop. I get a glimpse of the app but that’s it. Make this easier for veterans to login and get the refill they need..Version: 4.4.0
✓ VA Rx Refill appWe were told in September ‘23 that we would HAVE to use this app exclusively to refill all of our prescriptions. It is to laugh. It’s for refills only, yet a complete inventory of current prescriptions does NOT pull up in the app, requiring the veteran to use the old standard “MyHealtheVet” site. MyHealtheVet has enough of its own problems (and isn’t even an app), but this app is about as useless as a third broken leg. I’ll go back and check it out once a month to check for possible improvements, but I’m not expecting anything. The app developer should really consider a hard reboot..Version: 4.4.0
✓ Mr ThomasThis app is horrible. It’s difficult to change my password and my address and other information does not match what I see when I login to my VA health online. Very confusing..Version: 4.4.0
✓ GARBAGE! Just like the treatment I getConstantly asks me to login, verifies my identity, and then immediately return me to Login. Sometimes this will occur for an entire day. It makes medication refills so much fun! But hey!! At least we have “security” in our VA systems. I mean, I can’t login to reorder Rx’s, but my information and ID have been gotten illegally from the VA’s database on no less than 2 occasions!.Version: 4.4.0
✓ The app look’s convenient and promising but I can’t get the password to take or remain valid.The app look’s convenient and promising but I can’t get past setting up a password to be able to log on and use the same password in the future. No impact, no idea why this is confusing and constantly a problem with the VA apps and passwords to use the apps..Version: 4.4.0
✓ Not all medication appear on refill menuNot all my medications appear on the refill menu. Some current and active medications are missing from the list of meds..Version: 4.4.0
🙂 RxRefill Positive Reviews
RxRefill works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact RxRefill.
⛔ RxRefill Problems
