Snapshot® Mobile App Support

What is Snapshot® Mobile? Description of Snapshot® Mobile 661 chars

The Snapshot app is available to everyone, even if you’re not a Progressive policyholder.

For policyholders: People who’ve already purchased a Progressive insurance policy and enrolled in Snapshot with the mobile app (not the plug-in device) can use it to complete their Snapshot driving period. Available in select states.

For everyone else: People who are not current Progressive customers can use the Snapshot app to participate in Snapshot Road Test. It’s a way to try out Snapshot before you buy, and potentially even earn a discount! Just download, enroll, and drive with the app for a few weeks to get your results. Available in select states.

Snapshot® Mobile App User Reviews

What do you think about Snapshot® Mobile app? Ask the appsupports.co community a question about Snapshot® Mobile!

Snapshot® Mobile Pros

✓ SnapAppI love this app. I like how it keeps tracks of my miles, dates, times, etc. I think that it should be able to read what type of phone usage is actually being used though. That’s if it doesn’t have it already. I’m not to sure of that cuz I’m new to this insurance, but I do use my phone when driving around at times for maps & direction. I have it on speaker every time it’s in use. I don’t think it should have any type of negative impact when used safely. That’s just my opinion. I still think it’s a good app to have :).Gabs RsVersion: 2.3.4

✓ Awesome app, iffy featuresIt can tell your screen time while driving, which is cool but if I get a notification while driving and happen to look at my phone and Face ID unlocks it, it’s registered as I was on my phone and effects my grade. Also, I drive a 99 Buick Century.... the brakes are super squishy anyway and the app loves to say i hard brake when I’m ALWAYS cautious with my stops due to the condition and make of the car. Hopefully I can lower my payment!.TrevtrevvvVersion: 2.3.4

Snapshot® Mobile Cons

✗ Very inaccurateIve reported inaccuracy over and over and they have actioned nothing. I have to check the app everyday because no matter where youre at in the car it says your driving. I dont drive much maybe twice a week. My week old driving habits with excessive phone usage ate all from me not checking the app cause i wasn’t driving. Last thing i want is to have to baby sit an app so my insurance doesn't go up. The few times i did drive my phone was in my purse and i answered a call via my car and i got phone usage. Again contacted them and they said the app only counts it if my phone is physically interacted with so i guess my check book is in there playing phone games while im driving. What a joke!.RedladyrumVersion: 2.5.1

✗ Inaccurate app!This app cannot honestly tell the difference between hard braking and regular braking, and they need to program the app for a better “judgment call” on what true hard braking is. Not once have I ever hard-braked on this app, but in one trip they had me down as having 4 hard-braking episodes in 2 areas. Better for a human to be in the car with you, “judging” your driving ability than this app! I guess they wanna make it hard for people to get a discount “honestly”....so why even try for it when you’re already “defeated”. Plus, we live in a day and age where it’s the others around us that we have to look out for, because of their crazy driving, and we are on the defensive end trying to keep from getting hit. Oh well, the app will still make it your fault for hard-braking or swerving because of trying to avoid an accident WE didn’t cause. WE have to avoid idiot drivers out there who seemingly got their license from a Cracker Jack box! Anyway, final verdict on this app......flawed and very inaccurate!.MysticPeriheryVersion: 2.3.3

We’ve improved the user experience a bit, and made some technical changes..