4.3
4.32669 star

Total 91 Negative Reviews

Hello Sweet Days App Complaints & User Negative Comments 2024

Hello Sweet Days app received 91 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hello Sweet Days? Can you share your negative thoughts about hello sweet days?

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Hello Sweet Days for Negative User Reviews

Language optionThis game is super cute, but it’s all in japanese so i don’t really understand what i’m supposed to do.Version: 1.3.70

PleaseI love this game but whenever i try to go to town it crashes the app please fix that!.Version: 1.5.29

Takes me forever to get it openIt is still downloading after an hour.Version: 1.3.63

Taking away features, game crashes, and inappropriate contentRecently Cocone has limited the amount of coins free to play players can get. They have limited the amount of parties you can attend in a day, the amount of times you get coins for watering, and decreased the amount of times you can do quests. The only way to enjoy the game is to spend massive amounts of money on. 48 hour and week long promotions. These are rarely new items too, they are usually from the server. The age rating needs to be changed asap, this is a 17+ game. It has a $100 monthly paywall, but the ranking system goes well over $500 dollars for month long spending rewards. The game also has community with a sense of humor that is not appropriate for younger audiences. If you want a sense of the community, check out hellosourdays on twitter. :/ it has screenshots of the forum system and what actually happens on it.Version: 1.3.93

Better sign in options plsI didnt use this app for a fee months and it signed me out and made completely new account for me ? :( my old account was linked to my facebook and when I tried to link my facebook thinking it would transfer (it has worked in the past), it just linked up to the new account and now i cant access my account… I had really good/rare items and dont want to restart, there should be a log in feature at the start where you can put your “my code” so losing accounts doesnt happen 😭 im so so so sad, I loved playing this game so much and spent actual money on my other account that restarting completely is not worth it.Version: 1.3.93

I love it! But theres some problems.I love this game! The style is adorable and the entire game was a good idea! Theres some problems in it though. The events don't last thatlong giving us only a bit of time. most of us are free and we rush to the game for the events! Theres another problem but I have no idea if its just me and my friend but whenever we try to go in it says we need to fix our internet when its perfect. I have a feeling that its not mee and i have been having this problem for many weeks..Version: 1.5.19

Great game but so unfair!It’s such a cute game! But it’s so disappointing when it comes down to collecting coins (1-3 at a time). Every happy bag is 150+… it really just has been running the game for me. They come out with so many cute collections but I can’t build up enough coins to keep up with the “limited ones” & other bags. It would take me a week+ to get back up to 1050. ($15 = 1280) I don’t have the money to buy coins bc ^ will only let me get one hb? Then some are like 3800😐 I almost always regret getting something bc I won’t be able to get coins for the new one. Just being greedy at that point. You’d still make sm money👏🏼 At first it was my favorite game ever then I finally fully figured out the game. I miss out on sm things that it’s jus frustrating when you’re an avid player. Let us earn 10-13 per activity or lower the happy bag & lucky bag cost!!!.Version: 1.5.49

I got stuck on the intro screenSo when I was checking the game to go in I was stuck on the intro screen for 3 hours and so that’s why you shall not get it unless you like me to find cute games.Version: 1.4.14

Add A English Version PleaseIn the Addveetisements it's says it in English but it does not have a English version please add a English version.Version: 1.3.66

My opinionThis game is kinda pay to win and the fact you have to have 2+ items to trade them is really annoying. Like the whole 7x thing is super rude they act like it's free at first then they start asking you to pay money if you want the results and if you day no they ask are you sure like 3 times and then show a sad strawberry king like bruh. It's fun and I like the content and how simple it is but there are issues..Version: 1.5.49

No EnglishThere’s no English but it says there is 😭😖.Version: 1.3.54

No englishIt says it has english in the game but it has 十公尺 or somthing like that..Version: 1.3.66

UmmmThey did not give me buyers set.Version: 1.5.40

HOW TO PUT IN ENGLISHI really wanna play this but can’t understand.Version: 1.3.54

I’m very disappointedI joined this game and I found I had 7 boxes to open for free and I did the gudetama pack I had gotten a gudetama beanie and bath tub and etc I got really sad when I looked in my inventory and it hadn’t been there please try and respond back to help me get them back..Version: 1.5.24

Fun but unfair.It's very fun to play but starts becoming super unfair. For the sweet collections there's so pretty but "only allowed for users strawberry rank and higher" and most of us cannot afford to pay over one hundred dollars to two hundred dollars just to get items. Please make it to like level 15 or higher instead of doing ranks because it's just not fair for everyone else who can't afford to get those items. I'd at least get to see if that would be available. There's also just a lot of bugs in the game and when doing quests for characters it's so hard to get the items they want even if I help the characters that have the item I still can never get it. And it always glitches a bit when I try and water people's flowers. Please fix your game and make it more enjoyable..Version: 1.5.47

Corrupted game. Find another one that won’t WANT to charge you over 100$.This game used to be fun but now the developers are just more and more money starved. At this point find another game far away from sanrio universe situation, sadly… they are officially corrupted. This game is targeting small children yet wants you to pay 100$+ dollars MINIMUM to get a chance for good items. Only delusional maniacs wants to charge this much from CHILDRENS. Dont do this to yourself. Find-another-game! You’ll thank me for this. This game literally makes their players sad and thats just what I seen. Oh and on top of this, dont forget they will ban you if you dare complain (for years and no, they won’t unban)..Version: 1.5.42

Cute game! But…Super cute game !! wish it didn’t take so long to load into the game, sometimes it takes 10 minutes just to load in. it is incredibly hard to get currency without spending real life money as well. adorable game otherwise !!.Version: 1.5.46

WhatPls fix the English translation omg.Version: 1.3.61

Greedy, money grabThis game is so cute, and I’ve had it for over a year. However, if you plan to enjoy the game and be able to get the cute items, you are strongly urged to spend A LOT of money. ALL THE TIME. it costs $100 A MONTH to access certain items. Coins are expensive, they aren’t even $1 per coin, it’s more. Today they had an “emergency maintenance” and shut down the whole app for 7 hours. Their only compensation was one measly ticket and an extension of an event. There are two other timed things going on that they didn’t bother extending. Everything about this game has become about money, money, money. There’s a special club that costs money monthly that goes all the way up to $500 a month. Unacceptable. Everything that is released in the game is done so meticulously to get you to spend all your coins so that you have to buy more. It’s just horrible, horrible greedy behavior..Version: 1.5.40

Cute but incredibly boringI love this game so much, I spend money on it because I do find it enjoyable- unfortunately there’s an incredible drawback which is how boring the game gets. The quests are repetitive to the point I never do them, watering and harvesting and joining/throwing parties is so slow and feels like a chore instead. The game needs something else to make it more enjoyable because it’s hard to spend all day grinding as that’s how little coins you make from all that farming- and it’s just not satisfying. I think you should include a few mini games, I don’t think anyone would care how little the rewards were as long as there was just SOMETHING to bring our attention to it. Make it fun for us to grind because you’re going to end up boring players into not playing. Mini games like candy crush or wordscapes would make this game infinitely better and I would have a blast grinding that way. Heck even maybe those cooking games where you have to give characters certain foods would be fun. I’m begging for something else at this point 💀 watering and throwing parties are BORING and it’s going to kill your audience..Version: 1.5.32

Please release English version in UK!!!Sanrio is as huge in Europe as it is in the USA so I don’t understand why there’s still no eng version available here! I would love to play this game but just can’t get past the language barrier :’(.Version: 1.3.80

Not bad but it makes me wait for almost a billion hours please make this better sorry😭No it makes me wait I don’t like pls forgive me😿😓.Version: 1.5.20

Won’t let me buy anythingWhen I was trying to buy 540 coins I spent 5 dollars on it and got nothing.Version: 1.5.22

More cute on the outsideThis game looks perfect for Kawaii and Sanrio Lovers on the outside but unless you plan on spending a ridiculous amount of money on a regular basis I don’t really recommend it other then a background app you forgot you have and check up on every few months. Most things in this game our pay real money to get and it’s hard to earn in game currency too. Trading in this game is also abysmal and there’s no option to get rid of items you have no one need or want for. They used to have some kind of daily gotcha ticket thing but after that ended there was really no point in playing since I have no intentions on spending literally hundreds of dollars for a virtual dress or stuffed animal when in all reality I collect sanrio in real life and would rather spend that money on collectibles that are going in my actual room! I would recommend you do the same as well..Version: 1.3.70

Cocone just wants your moneyWould love to rate this game any higher because it is VERY cute and i do love playing it HOWEVER unless you have an overly abundant disposable income, you will be extremely dissatisfied with this app (as i am, considering i’m a lower class citizen). they just released a set of new hairs and eyes to customize your character BUT you have to have already paid $100 ONLY THIS MONTH (your rank based on how much you pay is determined by a monthly basis so you need to spend $100 a month just for access to special items) and on top of that the combined cost of the items is roughly $100 so in order to get 3 VIRTUAL sets of eyes and hair it would cost over $200 of your own money… not sure why this game says it’s for children when really it is catered for those willing to shell out over $1000 a year on this godforsaken app.Version: 1.3.72

Cute app, horrible tacticsThis app is dangerous and encourages gambling; the posted rates do not match the actual rates. There is a $100 pay wall to be able to BUY from the premium Gacha, a $300 paywall for a feature that should be included for all, and a $500 pay wall for monthly hair. Even if you spend money, whatever benefits you unlock reset every calendar period — you don’t even get them for thirty days. It’s cute and fun but the increased amount of “24 hour” only periods all overlapping have increased. The game makes me feel bad about the brand. False advertising and sure to encourage your child to develop a gambling problem at an early age. Only play if you can do so without paying them. I am very disappointed in the developer’s decisions regarding use of paywalls , paywall periods, and increased limited periods that don’t favor all time zones equally..Version: 1.3.98

This sucksI like the game, but when I get to the part where it says “do you want to live here?” I tap it and nothing happens and it’s stuck on that sentence. This is cute, but bad..Version: 1.5.06

Cute and fun but can you do a quick favorUnban me bro ive been banned for no reason for now nearly 3 years when are you gonna let me play 💀💀💀💀💀.Version: 1.5.39

Too laggyHas to many lags.Version: 1.3.84

No English?It says English but I can’t change it from Japanese ):.Version: 1.3.52

Keeps crashing - can’t seem to fix!!I am running this game on an iphone 12 and for the life of me i can’t fix this bug. i’ve uninstalled and installed again, restarted, done everything. really annoying considering ive spent money on this game. no not recommend.Version: 1.5.47

Not even workingIt won’t even let me into the game it just says “internet connection is unstable” and i’ve tried everything, my internet works fine.Version: 1.5.09

Literal scamThis app being cute has managed to score it two stars. that’s where the good stuff ends. the gacha rates are atrocious. the in-app purchases give you next to nothing. it’s a great way to create gambling addictions and drain money from players without having to do much work! there are monthly gachas with a $100 paywall. yes—$100. they are literally exactly the same as the normal gachas, except with the occasional extra animation or feature. certainly nothing worth $100. cocone refuses to listen to its player base as well, continuing to release events such as the “buyer/select shop” that increase the bizarre class divide this game has. aside from that, the forums are COMPLETELY unmoderated. people can say whatever they want as long as they evade some pretty mild filters. this is a game clearly designed to appeal to children, so the combination of gambling and no moderation should be alarming to parents. i’m certainly no stranger to spending money on f2p games i enjoy. because of this, i expect far more value for my money than hello sweet days is willing to provide. the features are limited (water/harvest your neighbors’ plants, throw “parties” that SOMETIMES have live chat, trade, pull on gachas, dress up, decorate a room, do repetitive tasks for sanrio characters) and you get so little regardless of if you spend hours grinding or purchase coins..Version: 1.4.10

Good butMake it easier to get gold.Version: 1.3.71

A few issues, but here are my main 2So, I have a couple problems with this game. I have no idea what the Japanese version is like and I know the US version is still new so maybe that’s why. Issue 1: Strawberry Club While I understand money has to be made and there are no ads (thank you for that), the pricing for Strawberry Club tiers is ridiculous. I could see it if it was something that accumulated and stayed over time, but paying $500 a month just to have it reset the next month? Insane. While I’m sure there are a few that might, the average person is not going to have that to spend each month. Especially on a game lacking things like a proper way to chat and a decent trade system. I was going to put money into it but not if it’s basically going to waste. Issue 2: Earning coins I really wish there were more ways to earn coins. I’m not afraid to grind, but there’s really no way to do that (unless you want to spend money, of course). I wish there was a game or two to play. Or heck, even an option to watch ads. I don’t know, just /something/ else would be nice. Unless this is meant to be an idle game, I’ve started getting bored because I run out of things to do quickly. Overall, I get it. Money has to be made. But because of these issues (and more that other reviews have covered) I’m kinda starting to lose interest. Please add more things to do :(.Version: 1.3.58

Beware of VERY unreachable customer serviceNOT 4+ as it promotes gambling in the game with no way to realistically achieve any kind of free to play activity without getting extra frustrated. The language and bullying in the board is extreme too and no way is it even for under 13 years old. On top of that, the developers take your money and run with it. BEWARE. I am not the only one. Others have spent hundreds of dollars of real money too and gotten no service support for game crashes and bugs. The game makes multiple unauthorized charges and the management claims no responsibility. When a player tries to contest the charge ($1k! x2) with the credit card issuer, the game developer suspended her account as retribution. Not a single of their “management team” in the app has bothered to respond properly and take responsibility for all their fails. So yes download and play this app if you wanna encourage gambling in young ones and want them to learn how to be an online bully and be vulgar online. You can also get defrauded too. Wheeee.Version: 1.3.71

This game needs A LOTI don’t even know where to start. first, the chat board is unmoderated and extremely DANGEROUS for young people. this game is rated 4+ but has plenty of dangerous people on it who i especially wouldn’t want anyone under 18 interacting with. the chat board is unmoderated and for the most part, people who do shockingly harmful things in chat are not banned from the game. it seems like actual hate speech, racism, homophobia, etc. is just not going to get you banned. how do you get banned from the game, you ask? well, people who speak out against scammers and people who speak out against harmful chat board posts, people who attempt to get a refund after being scammed by this game, and people who speak out against bullying, all have been banned before in front of my eyes. this game will STEAL real money from you. they don’t care to apologize or refund you either, they just ban you. i don’t even know how to leave a decent review with enough warnings in it, i’m just so angry. this game is completely backwards and they do not care about their supporters or fans. if you haven’t already started playing this game, stay away from it unless you want to get robbed and ignored and see actually traumatizing things on the wildly unmoderated chat board daily..Version: 1.3.70

INCREDIBLE game BUTThis game can be free to play but it’s incredibly difficult to accrue coins without spending many hours a day playing. Also the prices are very expensive for a game rated 4+. There’s no way to justify the prices at all.. this game as many, MANY loyal users, lowering prices would only bring more people in..Version: 1.3.72

PLEASE READI really love ❤️ the idea of who made this game BUT I just started playing and it takes FOREVER to download, I only got to play for about three minutes and I really want to play but it doesn’t seem to allow me ALSO could u plz expand the loading screen vids cuz when I wait for it load , it just goes on loop 🔁 and I give up. I don’t really recommend this app unless this doesn’t happen then write a review of ur own ✌🏽🌺.Version: 1.5.42

Why JapaneseThis is a very good game but no English.Version: 1.3.54

Money hungry greedy appCan hardly play without spending money good luck cocone.Version: 1.4.04

Needs A LOT of room for improvementThe game is super cute and fun but there are a lot of QoL improvements that can be done. For example, allowing other people to view your wishlist, better notifications when you get likes/comments on posts, having a shorter period for items to be on the exchange feature post-release instead of waiting two weeks, fixing bugs since the game crashes quite a bit, and perhaps being able to sell items (I don’t need 5 of the same plushie when it’s hard to find someone to trade with). Also if the exchange feature could be a lot better so you can find people who want to exchange would be very neat! Something similar to Old School Runescape’s trade system..Version: 1.3.55

A lot of problems 😕The game is cute and entertaining but it takes such a long time to make money. When you do things it pretty much just gives you one coin at a time. This is annoying when most items sell for 100 coins and more. Also it’s a big part of the game because the Game revolves around spending money to buy cute things. It’s not a huge deal but I wish the developers would make it just a littleee easier to make money. ALSO this game preys on those with gambling addictions. Spending fake money to get a fake outfit with the chance of getting a good item the more you spend. This app is also extremely money hungry and will beg you for money a lot. As well at dangle what you could have if you spend 100 real dollars constantly. Also if u even want to trade you have to spend upwards of 50 coins and you have to pay 20 coins just to offer to trade 💀 this is very stupid.Version: 1.5.26

Ok 😕It’s complicated and easy to get bored. The totarial is lonnnnng..Version: 1.5.49

No englishI think it’s just an australian thing but there is no english translation 😭.Version: 1.3.54

Needs more profile optionsHello! I feel that this game needs more masculine or boy like beginners options I enjoy playing but I identify as male so I find it’d be pretty helpful for more male like options otherwise lovely game!.Version: 1.3.52

It could be Better...I enjoy playing this game quite a bit, but I feel like the english server is being neglected. Our complaints are not being listened to, random items are being censored for no reason, and there are so so many bugs in this app. Nowadays my game is starting to crash quite a bit, and it's getting difficult to play. For a game whose target audience is children, the prices of items are super high!.Version: 1.5.20

ProblemOn my new iPad mini pro I tried to play the game but when I got to choosing my area I went to put yes but there was no buttons can you fix it please 🙏.Version: 1.5.15

Unfair to minors and the communityIf you want a fun dress up game go some were else. This game completely ignores the community. And is a pay to win you have to spend 100 dollars a month to get access to a happy bag ( a dress up bag with clothes and interior items ) and for players like me and many other we don’t have that type of money ? It’s a pay to win game and it’s super unfair getting coins is hard enough but getting you dream items is harder . I would have thought it would have been better but I guess not . the owners are just money hungry, another thing is the game is super laggy ! After the last update we had the game has been crazy laggy. The game isn’t fun anymore Because you keep releasing one thing after another, smile market ( a thingy that you have to have a lot of coins for ) an event, a happy bag and now a growth event ! This is causing your players to be forced to by coins if you would like to get you desired items, guarantied you can trade for it but that’s a whole other story..Version: 1.5.40

LanguageI was so excited for this game but once i opened the game it was in japanese :(.Version: 1.3.54

Cannot progressVery cute game but unfortunately It is impossible to progress if you don’t spend money on coins. I also get constant popups showing me prices for items. There is nothing fun about this game unfortunately :(.Version: 1.5.04

Good game, but a few complaintsI love this game, the community is amazing, and the bags are super cute, but there is many things i hate about it. first off, STOP OVERPRICING THINGS. how do you expect people to spend 500+ dollars every month for a special bag? this app is supposed to be for children, and children obviously don't have that kind of money. you also add paywalls and short deadlines for events and bags, what's up with that? it's hard enough for f2p players to make coins as it is. second, this game is VERY buggy at times. many people including myself have complained about the game crashing. the main problems with crashing is when someone is decorating their house or when multiple pop-up windows occur, restarting the game. it makes the game so hard to play because it could crash at any time. this company only cares about making money instead of making their game actually playable. another thing, there's no moderation. on the chat board, multiple trolls and scammers get away with ruining the game for everyone. there are no admins and they almost never get banned. other than this, the game is okay. i recommend it if you love sanrio, but beware..Version: 1.3.71

There’s an English version, but..On the Australian App Store, it downloads in Japanese and there is no where to change the language. Please fix!.Version: 1.3.59

LOVE this game BUT the currency is expensiveI attest to the good things written about this game BUT I also agree with the sentiment that the game's currency is WAY to expensive. Even more so the prices in which they compare in-game currency to real currency is insane. $1 for 60 coins that take you approximately 3 hours to achieve in game is unreasonable. The $1, $5, and $10 only gives you 1 extra bonus coin which is not even a bonus. And getting coins through the game takes way to much time, max stamina = 100, 3 stamina = 1 coin. So in 1 hour you COULD possibly get 33 coins? This game just goes to show that it is obviously encouraging you to pay to play as it put in clear signs that gaining coins would take a lot of your time. If they adjust the rates and the ratio to be more fair to players who don't choose to pay, I would update my review..Version: 1.3.59

This game isn’t good anymore.I’ve been playing since August 2021, and things were fine and steady for a gacha game, but now the company has taken the fact that people are willing to spend hundreds of dollars on this game and ran with it, and now they’re releasing a new gacha every two days or so. It’s ridiculous and they’re still ending them at the same deadlines as before, giving you minimal time to finish them, and don’t even THINK about it if you’re not gonna spend money. It is pay to play. Without paying you can’t keep up and it’s just annoying how often they dangle features and items in front of you and make it impossible to obtain them without maki my at least ONE transaction. The players are walking wallets and they know this, and they use this. But people will keep spending.Version: 1.3.93

Love this game! Few major issuesThis is a very cute idea, I love sanrio and decorating and dressing up. I like all the items that i have and I feel like its not forcing me to spend my money. Theres one major issue however, crashing. This game crashes A LOT. For example, I load in the game and press the quest button. All of a sudden the sound glitches out and just exits the game. I’m pretty sure its not my fault considering other people have experienced this too and none of my other games do this. Its come to a point that I dont even know if its gonna work half the time I open it. Also if I were to put a video on the side of my screen and open the game it just immediately crash. The second major issue is that whenever there is an event and I press on it, It just freezes and gets stuck loading. Meaning I cant participate in any events. Theres also tiny issues like how when visiting houses it takes a long time for them to load in, and how the translation is off. Overall the game is great but I cant keep playing it if it crashes everytime I open it..Version: 1.3.76

Greedy cash grabThis game is one of the worst things to ever happen to me. they do not listen to their player base and really curate things to makes us more likely to spend money. it is to the extreme though, and is also way too expensive for what you get. stay away while you can.Version: 1.4.08

Doesn’t care about their playersFrom unmoderated social features, to a money-hungry business model, this game is a dud. They purposely create outrageous features to milk their players for both their money and time. Neither p2p or f2p players are treated with any care whatsoever; both are overcharged and burnt out in one way or another. Customer feedback and surveys are purposely ignored to further exploit players with no remorse..Version: 1.4.08

GAME IS NOT ENGLISHThere is no way to change settings.Version: 1.3.58

Cute game but in game currency needs workThis game has amazing art and I am absolutely in love with all of the gacha options, but the in game currency is extremely difficult (if not just plain repetitive) to get. You are only able to get 1-3 coins per quest and it costs 150 coins to do one gacha roll. The quests are boring and require you to simply go through dialogue (not very immersive or interactive). I think it would make getting coins to use the gacha would be made much easier if the quests gave maybe 5-10 coins instead. Also, it would be nice if there were mini games to earn coins (maybe a puzzle game, tower defense game, fishing game, etc.) to make the game more interactive and less repetitive..Version: 1.3.81

Heartless Greedy Cash grabI’ve officially had it with this game. Cocone is being incredibly greedy and today is the last straw. They do not care about creating a safe space for players, there are no mods, and this game is absolutely NOT free to play friendly. Cocone you have become a horrible company offering absolutely nothing to paying players. The interface is dated. And the strawberry milk “perks” are a joke you’re literally paying 100 to get access to content you still have to pay for. I will no longer be playing HSD and I encourage all that are considering it to not be baited by the cute Sanrio characters because this game will leave you completely broke with their horrible pricing. Not to mention the random 48hr content they shove down your throat to pressure you to spend more. It is cruel and honestly vile considering the state of the world since the pandemic hit. Many people are still struggling to get by and want to find things they can enjoy for a time this game did just that but I soon learned they were just money hungry. DO NOT PLAY.Version: 1.3.70

Doesn’t WorkWhenever I open the app, it goes to the loading screen, loads about halfway and then tells me there is no connection. I have therefore never been able to actually play the game. Please fix this..Version: 1.5.49

I can’t really go to the my melody park pls fix it?I picked to go to the my melody park but I tried to say yes but it never worked I’m stuck there pls fix this.Version: 1.4.11

Amazing gameBest game ever.Version: 1.5.33

GoldThe game is fun but a bit hard when it comes to get gold...Version: 1.5.47

Extremely greedy companyMoney hungry and refusal to compensate for 7 hour maintenance. Very glitchy game and easy to get locked out of your account if not careful. Poor service even for paying players.Version: 1.5.40

It’s a good but…Hey Cocone, whenever I wanna play the game, my screen has these two red things on each side and when I turn my screen around, (tall retangle looking side whatever) it wouldn’t turn for me so I wouldent be able to play the game..Version: 1.5.11

Can’t seem to find a way to make it in EnglishThe game is not available in English for me (and others in the uk I’m pretty sure) and it has been for a while even though people have complained about the fact. It states that it is in English but there’s no way to change it into English.Version: 1.4.10

Cute and fun, but not safe for kidsThis app is a really fun app that has the potential to be something wonderful that brings people together and allows for creativity, HOWEVER, due to many issues, will always fall short. Besides being buggy and constantly crashing, the app has little to no moderation which is a major issue for any interface with a chat feature. While most inappropriate words are censored, it is easy to find loopholes and there is absolutely no protection against hate speech or inappropriate discussions and comments. It is down to the players to self moderate, at which point, it is often too late and the damage has already been done. As a game that uses sanrio characters, this drawing in a younger audience, it is one of the most dangerous platforms for children as it is set on an unassuming base with free reign for anyone with nefarious intent. Cocone has done little to improve this..Version: 1.5.24

Doesn’t load correct language.It’s meant to automatically show English if your phone is set to that language.. it doesn’t. So I can’t play this game as when it downloads its in a language I can’t read 🙁.Version: 1.3.58

A little infuriatingI have seen many other player state this in the community board and I have to agree that you should be able to trade things even if you don’t have a dupe. It’s frustrating when I have all this stuff I didn’t want on me and I can’t trade it in for something I do want. You should make it so that you can gift things even if it isn’t a dupe. This would help me a lot because I’m a guy playing this and I don’t need all these dresses whereas I would be happy to trade the dresses for hair from expired happy bags….Version: 1.3.82

Always saying connection issues and resetting everythingI love this game but it always glitches or disconnects and loads of messages pop up saying reset the game it’s so annoying! i have lost 7x bags before because of this issue.Version: 1.5.22

Good game but..When ever I click on the character I want to live, it doesn’t load and just stays on that screen :( I rlly want to be able to play it since this game looks amazing.Version: 1.3.94

Meh.I’ve been playing for a good week now and I can honestly say to anyone who isn’t frugal, this app is not for you. It is almost impossible to make a decent amount of coins in game without making a real life purchase. There is no stable way to make in game currency. The most you’ll make is 2 coins per user visited on walks or 20 coins after every 3 hours you complete a party. It’s ridiculous..Version: 1.5.04

Love it but could be improved 👉🏼👈🏼The main reason I got the game was because of the Sanrio characters and the adorable design that comes with them, the clothes, the decors and such Honestly, it was all great at the beginning but as the days went by…I did notice something that started to bother me a little…. Which is the money system… Whether it’s ingame money that is starting to get very slow and difficult to accumulate quickly, which makes us easily miss out on quite a bit of very cute stuff you might of wanted… unless you pay real life money.. which I find kind of unfortunate as a college students that can’t afford putting money in virtual clothing… Speaking of which…. The Special Strawberry gacha… Where you need to be a Strawberry Cake rank member to even be able to pull from it… but to be able to be that rank, you need to pay a minimum of 500$USD …. THAT same month… It’s just- way too much tbh.. especially as a canadian… cause to me, it means a minimum of 670$CAD.. which is literally the price of my rent… I love it ! But I honestly wish it wouldn’t require real money and that ingame coins would also be easier to get :(.Version: 1.5.47

Help me!The style the cute… but I can’t get past the choosing the place scene I don’t see the no or yes button can you please tell me how to do this or is it my iPad well my iPad is a pro iPad idk what’s wrong please just tell me I really want to play the game!.Version: 1.5.10

Broken.If you want to play, don’t have your hopes up. (Mid 2022).Version: 1.4.13

Ignores the community.There’s been plenty of times where the devs have blatantly ignored what the community says. it’s also incredibly unfair to free to play players. many items are paywalled and need $40 or more just to have access to get the chance to buy them. things like the sweet collections and the buyer shop + selection shop are proof of this. to have access to the sweet collection , you have to spend $100 just that month if you want to have a chance to get the items in it. to have access to the selection shop , you have to have paid $40 that month. not to mention how most of the players have said they DO NOT want the buyer and selection shop to come back in a recent survey that the devs had us do , yet they still did it again not even a month later. the devs clearly have ignored its player base on multiple occasions and do not care about anything but getting as much money out of us that it can. one last point i want to touch on is how hard it is to get coins if you are a free to play player. most happy bags will cost 150 coins just for one pull. but to get coins you either do quests in smile town ( about 2 coins each ) , go to parties ( 20 coins once it ends , but you need 6 fruit and it takes 3 hours for a party to end ) , and host parties ( 50 coins once it ends , but you need 3 rare fruit and it takes 3 hours to end ). it’s incredibly hard to get coins without having to grind everyday and it has been like this since it came out..Version: 1.4.11

This is a cute ideaI love Sanrio so I was very excited to play this game.. took some time to figure out tbh. I got it and didn’t play for like a week but when I started I got really into it.. This game should be five stars but it has a lot of features I do not like(unfair). Basically they just want money and do not care about players. Just the fact that you have to pay up to 200 a month to get the sweet collection is ridiculous!! The most to spend is 500 a month to be at the top which is strawberry cake. You don’t have to put money into the game to play but you’d have to play all day to even get a 7x on the happy bags, and then do it again and again because you get A LOT of the same items. Now let’s talk about events they’re basically just to get you to spend money because the prices on the items are just too expensive so you have to as they say in game grind for coins all day all the time. Now the actual game play with the characters are just them asking you to get them ingredients. It is very boring and completing them will only give you 1-5 coins. That is not a lot especially when you have to use cookies to get them the items and you only have five of them. This game just has a lot of work to do also it’s always glitchy!! I hope they listen to players and fix things in the future because I want to enjoy the game..Version: 1.3.59

Unban me now :/Ive been banned for over 2 years please unban me i have sent you multiple emails answer back..Version: 1.4.12

Great but a few issuesHi i like this game but there are a few issues that make the game less fun. First of, The missions for the sanrio characters in town are kinda boring and follow the same formula. Maybe if you added a park where your could play minigames w/ friends and chill w/ other sanrio characters. Second, THE COINS like they take so much grinding to get 7 packs. Also, theres a whole club exclusive and their SOOO pretty! AND this game is for kids and as for the kids who have access to their parents credit card or something. Make it easier to get coins. NOTE: I had to delete game for reasons i will not say so if these have been added then thank you on behalf of the hsd community 🤗.Version: 1.5.09

Addictive and expensive but good enough!I play this game and enjoy it. The chat board is super cliquey and cringe, there’s a lot or drama and unless you play and grind excessively or pay hundreds of dollars you may not be happy or fulfilled. But if you learn to be happy with what you get and only pull on bags you love, you can enjoy and also get Lols from the social dynamics ^_^ <3.Version: 1.5.36

A weird glitch or lagI was trying to play it but when I click on the street I want to live in after that I can’t click the next part after clicking where I want to be. It tells me about the place then it’s glitches or something so I can’t go past that bit :(( I love everything about it but I can’t play it.Version: 1.3.86

Love this game!! ♡ but needs to be fairerThis game is so cute, i love sanrio and it’s the perfect comfort game for me. the bags are adorable, but I have one complaint. I get that you need to make money, but PLEASE make this game fairer for free to play players. the fact that you have to spend $100 EACH MONTH to get the sweet collection items and other items hidden behind a pay wall is ridiculous. this game obviously wants you to spend money based on how long it takes you to earn coins. at least make it easier, because it’s really annoying to grind all day getting enough coins to do the 7x pull and not even getting a single SR or R. even pulling once is expensive, and frustrating to get a duplicate item. let us be able to sell our duplicate items at least! please listen to your players and make this game fairer to f2p players since not everyone can afford these prices, especially for a game marketed towards children..Version: 1.3.73

AddictiveI’ve played gacha games before, but none were as bad as this. As much as I loved this game, it took so much self-control for me to quit playing. It preys on gambling addictions, and leaving will be difficult once you dive in too deep. It’ll be a cycle of not wanting to miss out but also not wanting to spend. Then guilt when you do spend.. This is because it forces you to put so many hours/money into it not to experience FOMO. Even with endless hours every day, it still won’t be enough for the constant limited-time events (some being 24 hours only). There’s a trading aspect as well that makes you want to roll even more to be able to trade with others. Oh and let’s not forget the 100-dollar paywall.. that should say enough. It’s an echo chamber of addictive behavior, both from spending money and dropping all your time into it. The community is terrible too. Stay away..Version: 1.5.18

Not workingSo you get the start and say where would you like to live with I pick my melody I don’t see a yes or no button I refresh the page didn’t work idk I’m seeing the reviews there ok but I still love Sanrio I saw this from a ad so it looked fun but did not get to play it I mean it’s like animal crossing pocket camp but it looks little bit more different and Kinda more fun. As a Sanrio lover I really wanted to play this and I read the creator bio of the game and it says style your own clothes and room I felt left out cause it looks fun. But I hope I get a response from someone like saying you might have to do this or that I’m sad about this I mean I can but a 2 star cause I’m a fan but 1 star for now. If anyone knows how this is happening I saw all the reviews and saying it’s fun but idk cause I can’t play it..Version: 1.3.53

Not worth the effort and negativity.I have been playing this game every day for a little over the year now, and I have experienced an abundance of problems that ruins the game quality & community. the interface and community board features are not suitable for the needs of their players, and there genuinely needs to be better moderation because the automatic chat filter does not cut it. there are too many people getting away with hate speech, racism, homophobia. the paywalls in this game are ridiculously steep, and the bonuses get more and more unreasonable unless you drop copious amounts of money. the international server is not valued at all and we are constantly placed at a disadvantage. the company only has profit in mind, not the playerbase..Version: 1.4.04

No English:(So adorable and a really great game! However, I can’t enjoy playing because it all in Japanese:(.Version: 1.3.54

I cant change the language to English!!The whole app is in Japanese and I can’t find an obvious way to change it :(.Version: 1.3.54

BruhLooks super cute but english version isn’t available even though ive seen it advertised on multiple social media platforms.Version: 1.3.58


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