App Store Connect App Negative ReviewsApple

App Store Connect Negative Reviews

4.6
4.65384 star

Total 69 Negative Reviews

App Store Connect App Complaints & User Negative Comments 2023

App Store Connect app received 69 complaints, negative comments and reviews by users. Have you ever had a bad experience using App Store Connect? Can you share your negative thoughts about app store connect?

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App Store Connect for Negative User Reviews

Issue checking TestFlight releaseIn general, App Store Connect works well and provides valuable information. One area of the app that has been persistently broken is when I inspect one of my apps, scroll down to the TestFlight section and select Build Activity, then select a recent build. There is a short delay, then the screen says “Check Your Network Settings”, “Make sure you’re connected to the Internet and try again.” I am on a speedy internet connection and this happens constantly, day or night. it’s frustrating since the primary reason that I use mobile App Store Connect on a day-to-day basis, is to check the status of a building submitted for approval..Version: 1.12.2

Unable to tap loginSince a recent update the entire login screen is unresponsive, the email text field doesn’t respond to my touches so I just can’t login. Worked for years until recently! Tried uninstalling and reinstalling but no good..Version: 1.11

Quá đơn giản và ít thao tácQuá đơn giản và ít thao tác.Version: 1.1.3

App won’t update and is limitedThe Connect app doesn’t like to update the information given and sometimes takes days for the proper data. The app is extremely limited for what it should be..Version: 1.6

Serious disappointmentAfter attempt attempt to login consecutively for five consecutive attempts unable to come to the climax taking into consideration that I am not the only individual that is suffering from these difficulties it is an atrocity to the application in the developer. Any individual that would not be able to use this application to the best of their ability Is suffering from a loss not financially but even more serious for my time I cannot be reimbursed resolve the issue please so I may continue my work have a good turkey day.Version: 1.5

Great for quick overview of your appsThe app is ok, but it would be amazing to have more of the features of the web version of App Store connect..Version: 1.4.2

Unable to sign in to the app anymoreIt seems I am unable to sign in to the app anymore. The sign in button is disabled. Re-installed the app, the same issue.Version: 1.11

Needs a lot more to be useful!App Store being everything for iPhone, not sure why iTunes Connect and now this app gets such a minor update? Fresh paint is not what was needed. Analytics, crash reports, custom date ranges, ability to view and manage bank & tax information etc. are all missing. Notifications don’t work properly. Please fix bugs and add features at a decent pace..Version: 1.0

Consistency?!Why would you have an app that has different timeframe slices than the website version .. so if you want to view the same info in the same ranges you can’t on the web and app .. eg 4 week sales on web .. 2 or 5 week on app ?! I always look at a rolling 4 weeks and compare to last 4 weeks.Version: 1.6

ConvenientIt is a great convenience to have this on my phone. I don't have to have my laptop with me for doing minor stuff..Version: 1.5.1

Apple Think They Are The PoliceThe app review staff are terrible, they act like police officers and have no care for those who’s career is on the App Store..Version: 1.5

A day behind.Was hoping to rely on this app for sales reports, but it’s a day or more behind the website. Which makes it pointless for me. Really can’t understand why. It’s so easy to mirror the website data. It baffles me why Apple can’t get this app right. Not a good example to us developers..Version: 1.0.1

App reviewWe have submitted an app 5 times, with instructions and with a video, there is no issue with our binary or with our code. However Apple CONTINUE to reject our app, “unable to install on the watch”. This whole process of submitting our app has been extremely disappointing. And we regret to have gone down this path. Will not recommend for any B2B enterprise application. Find your own ad hoc way to distribute, because this review process is a joke. Shame on you Apple..Version: 1.6

Review time so so long then usualIt take 2 days to be reviewed my app during these months, I do not know why? You should better have review team members around the world like google does. Google reviews the app in an hour or sometimes in 30 mins. But as for Apple, it take 2 days and more. Customers are waiting ….. I am also waiting ….. please improve for it to get more developer enjoy to publish app in your store. You need to analysis for it for near future. Because ever second, the world is changing with improvements. I would be so so sad you left behind. Thanks 🙏.Version: 1.7.1

Still doesn’t really do muchIt’s still lacking a lot of features compared to the web browser version and a lot of functionality that would really make this app useful. Not a lot you can really do with it other than checking your sales and trends. Also can’t submit new versions apps like the web browser version. Also crashes the app as well. Won’t load current sales now also. Barely loads it’s so slow with iOS 13! Doesn’t support dark mode in iOS 13 yet!.Version: 1.3

Still feels like an MVPThere’s a lot of functionality that AppStore connect has that’s missing on the Connect app. I’d like to start seeing some of the features that are sorely missed: - seeing weekly/monthly/yearly trends - all time trends? - overall usage statistics, how many users do I have per app? How many are active? - why can’t I see in app purchases when I see trends by app? - geographic downloads? - downloading reports? You get the gist... All the best!.Version: 1.4

Slow to refresh can’t manage releasesThis is really more of a “read-only” app. It’d be great if it let you do all the same things you can do on the website..Version: 1.5.1

Stats WidgetYou should do some FaceID login image check to see how sad I am every single day checking my stats with close to 50 apps… When do we get a widget with the stats? Can I do one for you? Contact me… Other than that I spotted 2 bugs present for the past decade. Switching accounts never reloads the trends tab, opening a notification hardly redirects to the concerned app and/or then we cannot go back as no back button. A shame for a developer #1 tool. Take care happy 2023!.Version: 1.11.2

I want to use it but won’t let me sign inCan’t sign in so 1 Star.Version: 1.4.2

Login issues; many levels to tap throughWell now I can’t log in at all; FaceID expired, all the controls are disabled, says a password is required but gives no way to enter one. Killing the app doesn’t fix it. How many more billions does this store need to make before decent software is provided to the developers directly responsible for that success? Even before, the app seemed to have login issues almost every single time I opened it. Usually some vague authentication error that required reentering a password, or it just failed repeatedly until killed and reopened. Also, almost every piece of information is buried *at least* one level deeper than it should be, making common things very frustrating to dig up. No real aggregation of information either, just app-by-app. These two things make the app very tedious to use. That is just inexcusable, considering how many developers use this app and how the company clearly could afford to invest in this app and deal with all the issues..Version: 1.11

Login in is a painWhat modern app do you have to type in and email address and password every single time you open it...??? All other features work brilliantly..Version: 1.0.1

Some data not availableIt would be great if I could see all of the data available on the iMac version, eg historical sales to date. Annoying!.Version: 1.1.3

Could be more like the siteThis app is useful. It tells me the status of the current build (rejected, on App Store, etc), allows me to check and reply to the message sent with a build rejection, and allows me to view sales. This is not enough. I think I should be able to change, say, the privacy policy link on my app, or pricing. There is a lot more to be added I feel. Otherwise, it’s a solid app..Version: 1.3

Inconsistent behavior all aroundLogin is always inconsistent. Sometimes I can log in with Face ID, other times I need to re enter my password… 🙄. Often times the trends tab will just disappear on me and I’m unable to view any trends at all with no explanation. I also notice that the data displayed on the app is sometimes not as up to date as the website. I just want a some more consistency here..Version: 1.6

Almost.This app is really good and gives you great insight on your apps performance. The one thing that would make this a great app is having the ability to filter by date range. Right now it’s fixed options to view previous sales and downloads but the ability to select a date range would be so useful!.Version: 1.2.1

The app is only as good as the people behind itThe app is only as good as the people behind it and well, the Apple developer community has clearly voiced concerns over the anonymous and random if not erroneous nature of the decisions of people who approve apps in a black box. This app could never be good until the people on the other side of the app improve..Version: 1.4.2

Doesn’t even workSo I entered my email and password but I couldn’t use the app. Then I tried my passcode but that didn’t work. And the worst part is it didn’t let me create an account. Please update this as soon as you can. I’ve found a lot of bugs in it..Version: 1.10.1

Website does moreI often find myself visiting the website instead as it displays more recent information, especially when it comes to sales numbers (such as the last 24 hours). Works well for reviews though and monitoring general app status..Version: 1.5

Lots of missing essential features.We need full access to iTunes connect.Version: 1.0.1

Missing too many featuresThe app needs to integrate more features from the website..Version: 1.7.1

The reviewers are worthlessThey consistently reject apps. I wonder if they get hired to just reject all the applications.Version: 1.4.2

Barebones Features, Lag in DataThe app generally works well and serves a basic purpose so I’ll give it 3 stars. This is a really barebones app compared to all of the information presented on the App Store Connect website. It would be nice to see page views, impressions, referrals, etc. so I don’t have to log into my computer and check. I also often times have issues with data not updating. My sales and trends have not updated for 5 days. I’m assuming this is a failure on the server side because the website shows the same thing. All in all, it’s like any other product Apple makes for developers: it meets the bare requirements and looks pretty, but the buck stops there..Version: 1.5.1

Good App but dumb App reviewersApple app reviewers decline apps for illogical reasons. They waste time asking stupid questions. Apple educate yourself app reviewEr’s or better still, have teams of reviewers specialised in reviewing specific apps. It’s only common sense that a survey app requires demographic information. a reviewer asking why we ask demographic info in a survey app is clearly uneducated or uninformed..Version: 1.4.2

Inhumane“Inhumane: without compassion; cruel”. This is the best word I can think of to describe the App Store review process. There is no acknowledgement that either side of the conversation is a human being with feelings. The software layer appears as though it has never been tested in the real world. It hangs together by a thread. The only glue that holds it all together is Apple’s crushing monopoly on iOS software distribution. Developers have no choice but to suffer through it - or give up on the iOS customer base entirely. I am leaning towards the latter option..Version: 1.5.1

Easily riggedThe App Store has been infiltrated with fake reviews. I get solicitation reviews on my app trying to get me to buy fake reviews! The whole app ecosystem is flooded with fake reviews and apps - app connect lets you see the impact..Version: 1.6

BadDoesn’t sign up.Version: 1.5.1

Very buggy appIt shows all zeros when I cluck on trends to see the sales and proceeds then I found a deposit into my bank! I logged on my browser to see my app sales! Completely useless app.Version: 1.3

A little buggyI get a notification, go to open it and then am often stuck with the little wheel spinning with no progression past there. I want to get back to our users but can’t unless I login on a computer. It’s not a wifi issue..Version: 1.6

Stopped working with latest updateWhenever I tap on a build it says: Check your network settings Make sure you’re connected to the internet and try again.Version: 1.12.2

A step backward for salesThe graphs are very clunky and hard to use for download tracking. Also no breakdown of download numbers paid v free on main screen. Too much tapping. iTunes Connect app had much better visuals. Hopefully it does not get discontinued. The rest is ok but I don’t really use that..Version: 1.0

Dont!I cant even get on!!!!.Version: 1.4.2

So bad app reviewRejection based on a single point of view. As the one who is reviewing my app know nothing about the the theory I’m using in my app for time management he/she rejected the app..Version: 1.4

Trends don’t loadAmazing App. I love using it. However lately the Trends tab at the bottom doesn’t load. I can’t access the trends data. It occasionally appears after a force quit. But I’ve just opened/force closed/opened the App 5 times and the tab still isn’t showing. How can a simple menu be so broken.Version: 1.9

Always been garbageThis app has always been garbage. Randomly displays 6 out of 7 days stats, will not update for 3 days, slow, times out, and displays blank screen if opened from an app alert. Amazing how such a small app from such a large company could be such garbage. A decent developer could fix it in a day. Might need to spend a bit of cash on the backend though …..Version: 1.10.1

Extremely frustratingI sent my app in for review. I am using a stripe payment API which processes through my website for my customers to buy adpower credits. I am rejected partly because of minor issue with meta data clarifications, Which I am fine with. But, it seems I am being coaxed into changing my entire payment process I have implemented within the app. I am being urged to convert to Apple Pay. My developer told me I don’t need to, because we are using stripe payment apis processed through my website and not in the app. But it seems the only way I can clarify this is to wait on emailed responses. It would be nice to be able to speak with someone over the phone. But I’m waiting on email responses. Very frustrating. I have been told Apple Pay charged much higher fees. Why would I switch to Apple Pay if it will cost more money? Both are respectable payment processing systems. I will be very upset if I am forced to switch..Version: 1.2.1

App keeps crashingEverytime I try to Edit Test Details for a new build, the app crashes..Version: 1.7.1

Won’t let me login, because..It says I need to accept the new terms of service, and I go to the website, and there’s nowhere to click accept. It’s infuriating..Version: 1.6

Fingerprint login ignoredLike others I’m not entirely happy with the layout of this app versus the old iTunes Connect app, but I also have a problem with logging in using my fingerprint. It prompts for the fingerprint and accepts it successfully but then subsequently asks for my password too! I might as well turn off fingerprint login because it’s ignored! The iTunes Connect app doesn’t do this - it never prompts for the password after accepting the fingerprint..Version: 1.0.1

Not workingAs soon as the app loads up it asks for Apple ID I put in the correct details multiple times however says they are incorrect. Then, I go to reset Apple ID. I put in my iPad passcode and it says it is incorrect. Then I go to phone number and put in phone number says phone number is invalid. Please fix this..Version: 1.4.2

Still needs workI can’t believe for the money I and millions of other developers are paying apple to use the AppStore they put out such a poor app to manage it all. Why oh why can they not get the dates right? Can someone at Apple please tell me? It’s the 10th today so I want to see the stats for the last 7 days so what does it show me? the 30th to the 4th??? How is this useful?? I can’t even change it manually. Unacceptable Apple unacceptable..Version: 1.2

Needs more features from the corresponding websiteThis app would be significantly more useful if it included more features from the App Store Connect website. For example, this app only has two tabs: My Apps, and Trends. But the website also has an Analytics tab (which I find very useful) as well as a few other tabs (which I don’t use much). Since this app lacks the Analytics tab, I frequently go to the website instead of this app, which kind of defeats the purpose of the app, and is annoying..Version: 1.7.1

Very disappointed in appleI’m disgusted by the what appears to be greed by the apple developer team. I get it your short in sales and everyone’s affected by corona events. However I have the right to submit as many apps and any type of app under my paid account that is mines Your agents keep giving me this 5.2.1 intellectual guideline rejection when I’m making my own apps and these are not for clients. I use a lot of framework then reconstruct the baseline and all the features so that I have a building block of my own.. no two apps of mines are the same yes I’m being racially or biasLy profiled as if I’m doing something wrong. Your not going to force me to create 20 apple developer independent accounts for 20 apps that’s created by me and for me We need to have this taken care of sooner than later I’ve worked for apple before so this lack of transparency as to why your holding a grudge against my company is highly disrespectful and it’s wasting a lot of my valuable time I don’t appreciate it at all what so ever ...Version: 1.5

Painfully bad right nowApp is usually solid and reliable but since a few days ago has become painfully bad. Constantly logging you out, takes over a minute to load some screens and then doesn’t update half the time. I’m sure it’ll get fixed eventually but it’s borderline unusable at the moment..Version: 1.8

Could do with a lot of workThis app is so spartan it sometimes feels as though it has no function at all. Many of the features of the full site are missing, particularly around testing and the review process. It’s also frustrating being signed out most times I reopen it, if I can sign in to my bank with touchID without having to log in again, then surely I should be able to see my apps performance..Version: 1.1.3

Basic reporting is broken (24h, 1d, 7d)How can the proceeds from a 24h period be larger than the last 7d? Sadly shows that nobody in Cupertino actually uses this app. An embarrassing offering when companies like Stripe exist that provide what developers expect: live, accurate data that does not become inconsistent when you change the filters. Apple and its developer community have come to expect too little in this area..Version: 1.6

SecurityNot easy to deal with delaying new updates to App Store - permissions to accounts need to improve..Version: 1.4

Better than it was but needs improvementIt’s much better than the iTunes connect app but there is still loads of room for improvement. I’m constantly getting confused between units and $. The numbers don’t seem to match up with the website in any way. Everything is 72 hours delayed. The reviews default to your home location rather than ‘all’?! The notifications I get takes ages to come through. Also I’m not sure if I’m missing something but why is ‘App Information’ so prominent? You can’t modify it and you only need that information very occasionally. Apple said they gave developers over $1B. For 30% cut I would expect better!.Version: 1.0

It's hard to get started!It's hard to get started as new to Apple, even if you do good apps, you will be announced. They do not need to show simple apps for their customers, but they may be included in the app store if searching the app name or app ID. All companies do not need heavy apps to fill with lots of content to be approved. What happened to simple small apps that make their business quick and easy? /Simon Blomqvist.Version: 1.1.3

LimitedThe app generally works with regards to allowing me to see reviews and release an app that’s Pending Developer Release, but not good for much else. I like that I get push notifications when I get a new review for my app, but hate that tapping on the notification opens the app to a loading spinner that never finishes, making me terminate the app and manually search out the new review..Version: 1.5.1

Could be betterMy main problem with this App is signing in. It seems to check for Touch ID, but doesn’t sign you in, it brings up the keyboard, you tap the ‘key’ it checks Touch ID, then you can select the appropriate password, then press enter! Long!.Version: 1.0

I can’t log inThis app is probably very good! But I can’t log in!! When I put my email and password in it then says that i according to the app maker I cannot get into this app and I find it ridiculous! Please fix this.Version: 1.4.2

Not enough features and crashes upon replying to reviewsCrashes and has been for a while.Version: 1.11.2

Bottom tabs disappear arbitrarilyThe bottom tabs just disappeared one day. I uninstalled it, installed again, the tabs reappeared. The next day they were gone again..Version: 1.6

It Will Not Let Me Sign InIt Will Not Let Me Sign In Because Of The App If You Fix That Bug, I Would Give You A 5 Star Rating.Version: 1.7.1

No search by Territory and..There is no search by Territory in Ratings and Reviews, so every time I have to scroll a deep down to find needed country. I can’t check Rating and Reviews for current and previous versions. Say I pushed update v1.1 and how compare ratings between v1.0 and v1.1? There is no way to check that. There are AWKWARD filter in this app: by version: All or Current, which is doing basically nothing. When I set it to current version- nothing changes, I still see same numbers of ratings and reviews..Version: 1.1.3

Unbelievable delays and silly questionsThat I can’t even imaging or find words to describe !.Version: 1.5.1

Very useful app but crashes a lot!It’s very nice to have all the key things you need to manage your apps at your fingertips. I would have given 5 starts - however Apple should really focus on stability here as the app crashes way too often..Version: 1.1.3

Great for certain things.You can use it to easily release an app update. That’s about about all it’s useful for. The statistics don’t have enough functionality to be useful..Version: 1.8

Absolutely horribleThe bottom tab bar keeps disappearing so I can’t see the trends. The app is extremely slow on my iPhone 13. No way to pull to refresh trends (when I can even access that tab)..Version: 1.9


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