MOD Pizza App Positive ReviewsMOD Pizza

MOD Pizza Positive Reviews

4.8
4.88025 star

Total 20 Positive Reviews

MOD Pizza App User Positive Comments 2024

MOD Pizza app received 20 positive comments and reviews by users. Can you share your positive thoughts about mod pizza?

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MOD Pizza for Positive User Reviews

Allow to make changes to reorder and clarify selectionsIf I select to reorder a recent order and something is no longer available I can’t modify the order, I have to start from scratch. Can the functionality to make changes to the order be added? Is there any reason why it’s allowed to make selections like both, a sauce and “no sauce”? I can’t think of a situation where that make sense unless maybe it’s for part of the pizza. As of right now that just creates confusion..Version: 2.10.1

Newest Version is awfulThe newest version has so many issues. I am anal about being able to clear notifications and I can't with this one. It's showing I have notifications but nothing is there. Please fix it! Also it had kicked me out so I was forced to re-login but all of my favorites and my favorite store were gone. Only my point and card on file were the same. Which is almost scary to me that you can find a way to keep my card on file but every thing else was gone? What the heck? I liked the old version much better..Version: 2.0.1

Much betterThe Mod app was pretty problematic before and I’ve messaged the company a few times when I’ve had issues with it. Recent update has cured a lot of my ails. It’s not quite as intuitive as I’d like and I’ve encountered a few buggy things, but I love that if I want to edit something now, it still keeps my previous selections so I’m just adjusting and not totally rebuilding the pizza. I also don’t get errors where I can’t generate an order from history or favorites anymore if something is out of stock. It’s still a little buggy here where the same item isn’t always recognized, but at least now it just omits the items with problems not the whole order. Building an order for a family of 6 is really tedious and time consuming if you’re starting from scratch every time. I don’t like how there’s some back and forth between food menu and app control menu and it’s cleared my order out on occasion when I’ve tried to adjust the location, but at least reordering from history works now so it’s not as big it a deal. Appreciate that the devs are listening to feedback and making it more user friendly. We love the pizza and love that it’s much cleaner ingredients than your standard chain pizza places..Version: 2.3.0

Extras and Special Instructions Character LimitWhen selecting “add more”, customers are not given the option to add less or extra of the items already on the pizzas and salads. The only option is to select items that are not already on the pizza. When given the opportunity to add special instructions, the character limit is only 40. This impairs the customers ability to inform the staff of the full quantity of extras they would like if they have multiple extras to add. For instance, say the customer is ordering a super shroom pizza. In the special instructions, they would like to request extra mushrooms, mozzarella, spinach and cheese. This request exceeds the 40 character limit, cutting the customer off and infringing on the customers ability to request extra cheese. It would be great if in the food customization screen, not the special instructions screen, there was a list of extras and the ability to select more or less of the items on the pizzas and salads. Example: if a customer wants extra cheese, they would have a choice between three options: light, regular or extra. It would also be great to increase the character limit on the special instructions screen. What if a customer has multiple food allergies? They might be unable to inform the staff of all of their allergies if they exceed the 40 character limit. Otherwise, the app is fine. I would like to add, the staff at the Happy Valley, Oregon location are wonderful. So extra kudos to them. 👍🏼.Version: 2.12.2

More customization options needed.I love MOD Pizza and love the fact that they have upped their vegan game by adding a vegan pizza to the menu the Willow Vegan! This app is pretty good but definitely needs some more detailed customization options. For example it would be lovely to select light or extra for a topping. Additionally on the restaurant side they should be able to provide customers with more information about their location. Due to the recent staffing shortages not only have hours changed but some days our local Mod Pizza, has in person orders only and other days online only but the app doesn’t make that clear..Version: 2.2.0

Awesome App & FoodMod Pizza has always been a go to spot for me and my family when we don’t feel like cooking. The pizza is delicious as well as their sides such as No Name Cake and Cheesy Garlic Bread. We order all the time. One great part is they have Gluten Free Crust for lots who don’t eat gluten to enjoy. Only one time was there a mistake where somehow the delivery ended up blocks away but even then we eventually still got our pizza. Thank you Mod and all of their Amazing Staff! Keep making those awesome pizzas! 🍕❤️.Version: 2.17.0

The pizza is phenomenal, the app is buggyEvery single checkout attempt I get card declined, I delete and add card and confirm zip then it goes thru. I save card for future. Then in a couple weeks (okay days) I place another order, card I saved is declined so I “add” the exact same card and it works. I checked my bank to see if they got like an authorization attempt and nothing. It’s the app. I’m too addicted to the pizza though, so I suffer first world style. And that’s okay. The pizza is worth it..Version: 2.14.1

Worst app provider yet!Ok guys, I’ve done all the updates as required. Each time it’s forgotten my password, then I have to go thru password reset. The first app I could save my favorite to make it easy, that’s gone. With each update I lose my points too. Waste of time, the goal with an app is to make it easier, reward frequent clients, this app just added more time to my day. Adios MOD!.Version: 2.8.1

Great Service, Great PizzaI wanted a place that had cauliflower crust and dairy free cheese and this place had it! Not all pizza places do so this is our go to place now! And, when they were extremely busy and their system was down, they still served everyone with great customer service without charging us!! We love the boss lady there as well, wish I knew her name because she tries really hard to make sure everyone is served and taken care of. Plus, the pizza is delicious!!!.Version: 2.17.0

Good but not as intrigue as in-person.This app makes finding your favorites easier than ever. But I find it lacking in specific areas like asking for extras or lesser amounts. Easy fix to not absolutely ridiculous Aline per order is to limit “Extra” toppings in the app to 5 or 6 options. I also don’t understand why the tip option is there? They aren’t cleaning up after us or waiting on us, so what’s the tip paying for? I just tipped so that they make our food with care out of fear of otherwise..Version: 2.10.1

MOD the App for easier useIt would be nice if I could choose an order from my order history and edit the order. I tried to reorder something that I had last time, and because the shop ran out of basil, I couldn’t use that order. So I had to create a whole new pizza the same except without basil. I think you could MOD the app to make it easy to change. That’d be way cool.Version: 2.3.0

Pretty good, but could use some additional featuresApp UI is pretty easy to navigate, especially when ordering food. Also, having access to my rewards and being able to add rewards to my account by scanning my receipt is great. However, there are two things I’ve come across that I wish was implemented in this app. First, it would be great to have the ability to add and store gift card credit on my account in the app. Then, when I go to pay for an order, I can use what’s left on my gift card first and then move to another payment. To further explain, my issue was my gift card couldn’t cover the entire cost of my order. This in turn prevented me from using my gift card to pay for my order in the app, so I’ll have to wait until I go into a store or make my order total in the app be less than the value of my gift card. Second, when I select “reorder” from my order history, I would like the ability to easily change what store I am sending my order to on the resulting page. Right now, it seems to default to the last place you made the original order from and it won’t let you change it..Version: 2.3.0

Mostly goodI really enjoy my pizza and appreciate their customer service and them having an app, but there are a couple flaws. These don’t ruin it, definitely not, but they make it less user-friendly. Number one, you can’t use multiple gift cards. You have to enter in your order and then manually enter in all 30 digits of the gift card. It should work more like Starbucks where you can pool giftcards into one card and then just charge that one. Also, instead of having to manually enter in every ingredient, you can click order history and order one of the pizzas that you got before. But if one of the ingredients has changed or they don’t have it at a certain location, then you can’t just quickly add it or cut that ingredient from the list, you have to physically re-enter all the information to build your own pizza..Version: 2.10.1

Good pizza, bad ordering experienceThe pizza is good, but the app struggles. We order often, and always want the same thing but the “reorder” button either fails, or only adds half of the items, seemingly randomly. Half the named pizzas on the restaurant menu are missing, and toppings randomly disappear from the menu, even though the store tells me they have plenty in stock when I call them..Version: 2.2.0

Fraudulent behaviorWe bought 4 pizzas. They scanned my membership barcode. I had a screenshot of my points before the purchase. I would have been entitled to a free pizza. He didn’t mention it so I thought get it next time. The guy just took out my entire points! The receipt just showed we paid for all 4 pizzas so where did all my points go? Update- they added it back to my account..Version: 2.14.1

Great app, but missing two thingsI would give this a 4.5 if possible. This app is fast, responsive, and has all the details of the online store. However, it is missing two things keeping it from being perfect. One: I would like to be able to specify (without typing in special instructions) if I want something to only be on one half of the pizza. So maybe have it where you can hit a topping three times: once for adding it everywhere, once to add it on a half, and another to remove. The second thing would be an integrated Apple Pay payment method. Other than these two things, this is a solid app..Version: 2.12.2

Mod pizza is awesome; app needs tweaksHere are my recommendations for making the app perfect: - for special instructions, allow more than 40 characters. I wanted to add pineapple to both and light cheese on one but there wasn’t enough space! - where is the pineapple option? - I also wanted to order the no name cake but couldn’t... without these abilities, the app doesn’t help me. I either have to go without those things or not bother to use the app..Version: 2.3.0

Fix notification badges pleaseNotification badges are extremely annoying because they never go away, even after deleting everything from the “inbox”. I suggest anyone reading this to disable notifications for this app in Settings. This is an armature hour level of issue that just goes to show this org has no QA process or even ability to use the app they created..Version: 2.0.1

Great updates but missing saved ordersI like the options available on this app for ordering visually, changing pick-up modes, applying promo codes and rewards, and saving payment options. It would earn five stars from me if it still included the “favorite orders” options from a previous iteration. My family is quite boring and we tend to order the same items each time. It’s such a nice time-saver to apply a favorite order as a base and then make changes as needed. Please consider bringing this back as an option in a future update. I definitely recommend this to anyone who likes to order MOD and knows what they want. Such a pleasure to order in advance with a few taps, pay for it, earn rewards, and then walk past the line to pick up our pizzas on a Friday evening..Version: 2.2.0

Love Mod Pizza! Especially the Snoqualmie location.Super happy to have Mod here in Snoqualmie Ridge. You can always count on fast service, tasty pizza and a great value. The app makes ordering super simple and works excellent. Mod automatically calculate my rewards and they are waiting for me in the app. The people are super friendly and seem to really love their job, which makes it a pleasure to visit this location. If you are trying to avoid gluten, be sure to try their Cauliflower Crust..Version: 2.8.1


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