- 88.0LEGITIMACY SCORE
- 88.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
OpenPhone App User Positive Comments 2024
OpenPhone app received 81 positive comments and reviews by users. Can you share your positive thoughts about openphone?
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OpenPhone for Positive User Reviews
✓ SuperbExcellent combination of voice and messaging communication..Version: 3.5.1
✓ Great appThank you, this number is super convenient.Version: 3.3.6
✓ Fave burner line!Love that features are being updated consistently. I’ve been using OpenPhone for my business line as a hairdresser, and have been really happy with the service! I’ve tried a bunch of services and this one has been my favorite. I use it on my iPhone, iPad, and the desktop version on my Mac. It’s super seamless overall and it’s the best one I’ve used for sure. And trust me I tried a bunch of them lol. I looooooooove the scheduled send option on desktop! Bring this to all platforms please! Things I’d love to see in the future: - Individual control (per contact) for auto replies / auto responses. Ie contact profiles for auto responses - the ability to turn on and off auto responses per person - auto response options for existing contacts vs non-stored/new contacts - integration with diff services ie google contacts - ability to time auto responses such as only sending an another auto response ONLY after X amount of time has passed. - The option to “time out” responses after X hours would be handy - basically I’d like to see super customizable commands / abilities based on the contact or grouping outside of business hours / standard profiling in the system as is. If this keeps getting as good as it has been, I’ll stay with OpenPhone forever!.Version: 3.3.4
✓ Terrific App and ServiceThis app makes those regular 1-800 phone companies that are charging $0.25 per call + a setting fee look so obsolete. OpenPhone customer service is courteous and fast to respond thru text messages. I use the app for my online store customers to save long distance and text messages fees. It also helps mask the area code of my small Canadian town making my business look like it’s from silicone valley!.Version: 1.3.1
✓ It’s great but at times can freezeIt’s a great app and I won’t use anything else it’s just at times it can freeze when calls are coming through but overall I love this app! Please consider allowing a 3-way option on thank you.Version: 3.3.4
✓ Great serviceOpenPhone has been great for my business. Since starting my business I’ve wanted a business phone, and this was a better alternative to that. The only reason for 4 stars is that the app confuses me at times (hoping it’s not just me). I would love a way to separate messages from calls and voicemails like the native apps on our phones. Or even some type of symbol that shows there are messages in that thread as well. Sometimes I can’t find a message because it’s buried behind a missed call or voicemail. It makes it more difficult if I don’t have the contact saved/or is a new client. I feel like that’s the only gripe I have, that when fixed, definitely deserve to be a 5 star app..Version: 3.3.1
✓ Great app, fantastic service!I was sick of my phone company continually raising rates for a landline that only rang when some scammer picked my number at random, which was at least 10 times a day. But I wanted to keep the number which I’d had for over 12 years and most of my credit cards, utilities, and other services had for me. I researched other options, and decided on OpenPhone because of features and price. They took care of porting the number, which took about a week, owing to the carrier’s schedule, and all along the way were in contact with helpful info about how to use the app with a temporary number. They swapped out that number with my old number as soon as it was ported and contacted me to make sure it all went well. Highly recommended!.Version: 1.4.10
✓ Auto reply would be great!Love the app - an auto reply feature to automatically send messages back to clients letting them know you’re away would be an awesome feature to see!.Version: 3.3.6
✓ The perfect feature-set so far.I don’t own a large business, I own a 2 person business. I needed an app that was built around me and not around call centers, or desk phones. I needed auto-responders, I needed mobile apps that were fast and allowed my partner and I to collab and not just fight over who had or hadn’t responded to a client, that stopped us from both responding at the same time (typing indicators) I needed something priced with me in mind, I don’t want to lose them money, but I don’t want to be taken advantage of either. I needed it priced it so I can add users without cutting back on other parts of my business. I don’t want to add licenses just to be able to use the most helpful features. OpenPhone did all of this for me, they’re new, small, things will hopefully accelerate, but in a thoughtful way. If the OpenPhone team reads this, integrations, notifications, and an inability to bury messages too deep to where they’re hard to find - are my top priorities. I never want to miss a message, oh and can you make the links in the slack integration for “send message” or whatever work on mobile and not just desktop? Super useful. Good luck with the VC funding, hope to see good things..Version: 3.0.3
✓ A life saverI enjoy being able to take calls and texts on any device I’m currently using. I like being able to easily block numbers who shouldn’t have my number. I really like keeping my personal number for my family and my number with Open Phone for everyone else..Version: 3.3.5
✓ Game changer for small businessesI can’t remember life before OpenPhone, and for $10/month I run a business with 18 contractors and have had no major issues with the tech..Version: 3.3.6
✓ OpenPhone for the winLet me preface this review with some background. I've had multiple orgs that I've been a part of for the better part of my life as a college student and even more so post graduation. Many of these are nonprofits or student groups that I dedicated my time to free of charge, because those orgs have very little money. Because of that, they also typically don't have any sort of phone infrastructure. I've had Google Voice, tried GoDaddy's offering, and even had more than one phone at a certain point. None of these worked nearly as well or were nearly as convenient as OpenPhone is. I've got one phone number on the platform, which I use for pretty much everything for each org I'm involved in. It sits in my email signature & gets plenty of calls and texts every day. Over the time I've had OpenPhone, I've not had one issue in making a call, receiving a call, or texting. It all just works. When you're juggling so many things at once, the "just works" aspect of a tool you use is paramount. If it didn't just work, I'd be writing an entirely different review. 10/10 would use OpenPhone for all my non-personal phone lines. Keep up the good work team. I look forward to more features & (hopefully!) a web version and maybe the ability to add employees to the account (vs sharing the password). 🎉❤️.Version: 1.5.0
✓ AmazingAllows me to stay connected to my loved ones in the US and also records all the calls which is cool.Version: 3.2.6
✓ Simple, reliable, and straight to the point.This is an amazing service for individuals wanting a business number as well as small businesses. Rock solid reliability with great features and integration. Love it..Version: 3.3.4
✓ My Favorite Realtor AppI’ve searched and subscribed to many different platforms before I found OpenPhone. OP has everything I ever imagined I would need. Ie. Scheduled text messages, custom text tone and ring tone for the lines, automatic messages when calls are missed and while out of the office. But my favorite feature is the idea of using your phone line like your email, the ability to mark messages as unread… mark message as done so you can live a zero inbox lifestyle and most importantly; voicemail ,text messages, and voice recorded calls show up under the contact in 1 location. I just simple love this app!!.Version: 3.3.1
✓ Great for small business/ self employedAs someone who is self-employed and don’t want to have two phones to separate work and personal, this app works great. My clients don’t have know my personal number. When I receive phone calls through Open Phone, I know that it’s work related. Clients or potential clients calling are the ones that call me through my this number. I’m no longer worried about missing a phone call through my personal phone number wondering if it was a potential client or spam. The features are great also! I like that you can set up your business hours. If you have incoming phone calls, the app will automatically redirect them to say we are closed. I also like the voice to text voicemail. I don’t have to listen, I can just read the voicemail as text. Many great features. Worth it !.Version: 3.3.4
✓ Has saved my businessOpenPhone is a lifeline for my business! It’s easy to use, simple in design and beautifully priced. Hats off to the team!!!.Version: 3.3.5
✓ Works GreatFantastic company to work with. I’ve had to contact support and had a pretty good experience (had a not so good with one employee but the next one I talked too was very helpful and solved my problem). As for the app it works quite well. The calling itself is quite good for a internet based phone number. The app could be optimized so it runs more smoothly. I have the newest model iPhone and it’s still little buggy at times. Especially when first pickup a call. I would definitely recommend this to anyone who has a small business and needs a second number..Version: 3.3.4
✓ Great for businessesI have been with OpenPhone for about 6 months or so, and I love the service. I have a small, 3 person/ 2-line, business and this helps us keep in touch with our business and keep costs down. The "Business hours" are a set it an forget it type of thing after hours calls go straight to VM. I never forget to recap key conversations for my assistant, she goes back and listens to the calls and pulls out information, I didn't know she needed or was useful. She answers/makes calls for me, from my line. know i am wowed by little things, it's also a little price. Sold. Yes, there are some missing features cough conference calls cough CarPlay integration, as in call from CarPlay , but those are not deal breakers for me. As I said, we are small. Keep it up, I love the service..Version: 3.4.0
✓ DREAMWASTAKENThis app let me message dream even tho i’m european so i’m forever greatful.Version: 3.1.1
✓ AppHi guys good work. I just have some issues sending snippets now suddenly but you are working on that atm.Version: 3.3.1
✓ Open Phone is awesome!I was in desperate need of a second phone number with absolutely no desire to carry around 2 devices. I had another app (I won’t mention the name) for quite some time but it just did not live up to my expectations. I switched to OpenPhone after I called them (they actually answered!!!) and they agreed to port my old number over. That seamless process, their on-going willingness to work with me on questions, the attractive look and feel of the app and the overall user-friendly interface for calls and texts are what sold me. The fact that it was less expensive than my previous service was icing on the cake. There was an initial flurry of robocalls to my new number but OpenPhone has a slick way of blocking them built in to the call log and after a couple days, they stopped completely. There is also built in capability to distinguish OpenPhone calls from your personal line which I could not do with my previous service. I would highly recommend this app if you need a way to keep calls separated from your main personal line..Version: 3.3.6
✓ Very happy with the functions and serviceWell worth the money. I’m thankful I can have this on multiple devices and not be asked to login again after initial setup. Task management functionality is good for staying organized and the search feature is done well. I wish the calls operated over cellular phone networks instead of as data because I am frequently in poor data service areas (or at least wish there was an option to chose how calls are sent/received- the phone system for my day job does this so I know it’s possible).Version: 3.3.6
✓ ReviewWorking perfectly.Version: 3.5.0
✓ Pretty goodOverall, easy to use. Some calls are kind of staticky, and calls don’t get pushed thru all the time so by the time you see someone is calling, it’s already missed..Version: 3.3.3
✓ A LIFESAVERThis app has done so much for my business! I have an US based business, and having a US phone number while being overseas was a challenge. Phone carriers were suspending my line after 3 months of being outside the country, and I found OpenPhone as an alternative. And WOW! It really surpassed by expectations: -I can set up this number to several people on my team (so, I have 5 people on my team who can use the same business phone number through OpenPhone app). -I can keep my US phone number even if I change SIM cards going to different countries -I can set up not only a voicemail, but also a text autoresponder if I don’t pick up the phone -I can make phone calls and I can text from my laptop via their Mac app -Price is really affordable (I pay less than $20 USD for this service!!) -They keep adding services and improvements to the app -Service is superb!!!! I’ve had technical questions, and they reply extremely fast!!!! I rarely write reviews but my team and I love OpenPhone very much I really needed to share this..Version: 2.1.2
✓ Font a tad smallThis is an awesome app but it would be nice to increase font size in app on iPhone..Version: 3.3.6
✓ Couldn’t live without itI’m in Sydney Australia but as a dual citizen I need a local number that allows me to stay connected to the U.S. while residing down under. There are some odd sites that don’t accept my virtual number for 2 step authentication but I have other options for those few cases. Highly recommend. Greg.Version: 3.6.1
✓ Great solution but would like more integrationsMuch more competitive than incumbent telecom offerings! Use of this app in my business was rocky at first, but the updates have been steady and things are running smoothly by and large. Would like to see: integration with office 365 and MS Flow at some point; and ability to use ‘tel’ links on iPhone to dial using openphone app (right now i can only link to native iPhone phone app). Overall: solid..Version: 3.3.5
✓ Best Second Line AppEasy to set up and use in seconds. This app integrates with your phone very easy and not complicated when using. This app has no hidden fees with one flat monthly rate. Quality and reliability is great and consistent..Version: 3.0.0
✓ Sometimes buggy, lagging, but functional.It crashes at least twice a day on a new MacBook Pro though it reboots quickly. It often lags between clicking on messages. Lags a lot when putting new number in text bar though that has improved. On my phone, it auto marks texts as read whereas it does not on the computer. No capability to put calls on hold so another user can pick up. That’s my biggest complaint. Love the internal chat option. Tagging is I would say 10% unsuccessful as messages simply won’t load when clicking on activity. It’s functional and far superior to using my phone cell service for work. Calls are clear. Metrics are nice. Apart from these issues, overall is good..Version: 3.3.3
✓ Good at home with wifiSometimes when out in public it is choppy but it is a good wifi number.Version: 3.3.5
✓ AwesomeI moved overseas but wanted to keep my Canadian number. Porting it over was simple. The support was great. Works as advertised. I can make and receive crystal clear calls from the US and Canada seamlessly..Version: 3.3.6
✓ Best customer support everI needed a phone app that would work on my personal phone, and allow me to port over my company phone number. Over the past week I've been working with support team at OpenPhone, who have been phenomenal!, to get my number ported and set up as my OpenPhone number, as well as add my contact list into the app without flooding my personal phone with work contacts. Daryna has been so responsive and helpful, I wish I could give the app 100 stars, the experience has been that exceptional. The idea of making my personal phone also my work phone was stressful, but they made it a painless process and have answered any questions I've had quickly and are always friendly. Would happily recommend them!.Version: 1.4.5
✓ Great app & customer serviceWe were looking for an app that would allow us to separate our business phone from using our personal numbers and this app has been the best so far. It was easy to set up and I love that my business partners can also download the app and have access to the number. The customer service has been the best I’ve probably ever had with a phone company. I couldn’t get our number to update on Instagram and I had emailed an inquiry asking for help. Not only did they send me step by step instructions to go around Instagram to update they followed up. When the step by step work around didn’t work the rep I was working with asked for our links for facebook and Instagram and troubleshooted for me. The rep figured out the issue and tada our number is now correct on Instagram. The only issue we’ve had is that one of my business partners phone doesn’t ring and shows missed calls. I attribute this to our cell service inside our shop building though. Because when I’m in the office it works fine. With all that said, I absolutely love this app for small business owners who need a separate phone line..Version: 1.4.10
✓ Works like a charmI’ve tried several second phone services and this one is the best by far. The features that I miss ; 1. Call conferencing 2. Calls outside the US 3. Second numbers outside the US I’m hoping the team has this on their roadmap..Version: 2.0.16
✓ Excellent serviceHighly recommend this service at a very affordable price..Version: 3.5.2
✓ Features neededThe phone app has been mostly enjoyable to use. The most important feature needed is contact sync with Google contacts. If that isn’t possible then there needs to be at least someway to export in bulk the contacts that have been managed within OpenPhone to triage duplicates. 2 minor feature request would be: to be able to see the phone number for the contact you’re on an active call with to verify you have the right phone number while you’re on the call. And the other would be to change the behavior for the swipe down to search. Most apps use pull down to refresh in a list view, and it’s extremely disorienting to always come across the search feature this way..Version: 3.3.1
✓ Overall love the app for texting not as great for voiceThe app is great for managing texts etc., it does have a limitation on length of text so a lot of times I have to email someone if I need to give them instructions and text them that the email was sent because the messages too long. The voice does not have a good sound is very crackly, and can be a bit disconcerting when people call in or we call them because the resolution of sound is not high. Overall great app for what it is very appreciative of Open Phone and has made it easy for us to manage multiple phone lines because we live in two different locations..Version: 3.3.6
✓ Great way for Expats to stay connectedMy husband and I ported our US phone numbers to OpenPhone when we moved out of the country. This is a very low cost way to be able to 1) keep in touch with our friends and family in the US, 2) maintain the ability to call US toll-free numbers, and 3) have a US phone number for those institutions that require one for authentication (2FA). One the downside, I sometimes have issues sending and receiving, particularly pictures, when on cellular. This is despite having checked multiple times that cellular data is on for the app and their are no data restrictions in the phone’s settings. Also, there are some US based companies (primarily banks), that require a true mobile phone number, from a known carrier. They will NOT allow my OpenPhone number to be added as a mobile phone. I was able to get passed this with Wells Fargo by listing the phone as my home phone and using email for 2FA, but I cannot do certain online transactions with US Bank because they require a true mobile..Version: 3.3.9
✓ Awesome service to run a businessGreat app.Version: 3.3.6
✓ Not perfect but goodI switched to this app from Sideline early last year due to Sideline not being as friendly with two different phone lines. The inability to two-way sync or even automatically sync google contacts is very disappointing. Having to manually resync is annoying. I also can’t update contacts in the app since it won’t sync with google. I also run into some issues with phone quality if I’m around spotty wifi without having to turn off the wifi on my phone. I’d prefer the option to only use cell towers. I probably won’t switch to anyone else bc it’s a pain but had I known about the Google contacts, I probably wouldn’t have switched at all..Version: 3.3.4
✓ Kept My US Cell Phone NumberI’m living outside the US, have an international phone number but wanted to retain my US number which I’ve had forever. OpenPhone’s product allows me to to do just that without having to pay for an expensive US phone plan. OpenPhone, from beginning to end answered all my questions, ported my phone seamlessly and continue to provide excellent customer service. I now feel confident that anyone trying to reach the old number will get me without problem. I know many expats who are using OpenPhone to import their US numbers without hassle. It’s not just for companies and is a great option for the single user market..Version: 3.2.6
✓ Perfect for my needsGreat app sometimes drops out over Wi-Fi but it’s a great app the call recorder feature is particularly helpful for my needs. Couldn’t recommend the app enough people.Version: 3.3.1
✓ Finally a company that gets it!In a sea of spamming apps I despise, I was looking for a business text solution for my company. Googling and trying to find a company is not easy when you find it hundreds of applications that all do the same thing, basically spam. OpenPhone gets everything that a small business or even medium businesses need for communication with their customers. While there are a few things that I’d like to have like a scheduler and search features within tags and things like that, I’m sure in due time they will update. They bring to a table many features that other text apps are even close to providing. High-level integration and features , good support, and affordable pricing makes me think their future is bright..Version: 3.2.2
✓ Should be a Founder’s First ToolAs a founder, managing a team, ever said to yourself you wish you had a separate phone because of all the different types of calls you would get? The features on OpenPhone have given me the flexibility, and the “I wish I would’ve” type set of functionality I’ve been looking for for some time. It’s not just about the features though it’s about their customer support and dedication to product development and success. I could go on but seriously, this is the app, desktop and mobile that you want. Even before you setup your corporation, businesses cards, and more. This is where your start and things will be so much easier for you down the road..Version: 3.3.9
✓ Excellent serviceI have used a cheap standard phone line for my business number (not actively used) and as red to get rid of it as it was a second eSIM line and the service was bad. Since I have great service on my personal line I decided to cancel the cell plan and use OpenPhone for my business number instead. I got a new toll free number, that spells out something related to my business, and it was no extra cost. The features are really nice. Being able to set a text-to-speech message for all people calling the line is great and it supports many formatting. Auto text reply is also sweet. It’s what I wanted, and none just did it right. Web UI, super nice and better than others (and not all have it). OpenPhone is the best option there is, and is truly actively developed and improved unlike other services, and it’s more affordable than others too. I haven’t even touched most features, and hope I have a reason to in the future. There’s few companies that I’m happy to give money to but these guys and girls deserve it..Version: 3.2.6
✓ Open phone reviewApp works well, no complaints..Version: 3.3.3
✓ The bestOpen Phone has been amazing. I’m in Australia and my friend is in the US and had been incarcerated. Without open phone and the US number they’ve given me, I wouldn’t be able to communicate with my friend at all. Open Phone has made that happen - thank you!.Version: 3.2.6
✓ Great appIt’s a great app. If you would make it possible to choose ringtone and notification sound, that would be even better..Version: 3.3.4
✓ Changed RatingChanging my initial review (see below for the prior) from 1 to 5 for several reasons: 1-OpenPhone Customer Service response to both my message and my review were very quick and very polite. 2-They were able to clarify how I misunderstood the charges I initially thought were hidden numbers, not by telling me I was wrong rather showing me how to read it correctly. They weren’t hidden they were prorated just like they say in their signup. 3-The service is exactly what my small business needs, and a price we can afford. We are a startup the services other small businesses, I was able to setup an 855 toll free number and 4 employee lines. Not only that, the answering options coupled with text and automated responses makes us sound like we are larger and very professional. Thank you OpenPhone for being patient and working with us as we grow. I’m a small business owner and got one 855 number and 4 local numbers. They charged the standard $10 plus $5 per line. Then the hidden fees stated showing up daily. In less than 2 weeks, very few calls and text s messages somehow we’ve racked up $50 in hidden fees. I’m not happy and going to port out our numbers to a second line with our cellular company. No where in their app or website or contract does it tell you you’ll get charged per minute or use. Definitely not an inexpensive app..Version: 2.1.6
✓ Way better than RingCentralGave up on RingCentral after they outsourced service off shore and their call quality and service suffered. OpenPhone has been absolutely amazing. The ability to TEXT customers as well as have great voice quality (they use a HD voice code) has allowed us to continue using VOIP without concern. iOS and Mac apps are rock solid..Version: 3.3.6
✓ Love the app and the price just one issueI love the app it’s amazing, everything I need it for. It’s a great price that fits my budget and allows me the privacy I need to contact other professionals and clients alike. Sometimes though messages will not go through and it will not say why. Other than that it is the only issue I have had thus far. The one purchase I have not regretted! I’d recommend this to anyone who needs a separate number for work or other buisness. I love that it automatically records and keeps information on it bout me having to remember to hit record or have a secondary device. It saves me so much time and offers me security within my job as I can look back on what was said which gives me protection, the client or other business or professional I may speak with..Version: 3.3.1
✓ Delayed reviewI set up an account about a day ago immediately I got a notification my account has been flagged for review that a team member will do that in less than 24hrs , it’s approaching 48hrs now and I still can’t access the phone I paid for, it’s so annoying, I already written twice to your customer service still no response, if this doesn’t get fixed soon I will have to request for a refund from Apple. Well my account was open after this review yesterday but I got another issue now, it was working perfectly fine yesterday but this morning it stopped sending texts with an error message of “undelivered” the most annoying part is that I receive text but can’t respond anymore and I’ve been since trying to contact the customer service but no response…. I’m tired of this app😡.Version: 3.2.6
✓ Love itAwesome app for business calls!!! I’d recommend..Version: 3.3.5
✓ Use it for my business- best thing ever!!Love that it helps keep all my business calls/texts separate from my personal! Love the scheduled sent messages, love that if I’m out and about other employees can access and respond to customers if I can’t, also love that I can add a message for when someone calls in- it has helped eliminate spam calls and make my business look so professional! This has been soooo helpful! I have noticed that if my phone is open any calls coming in go straight to voicemail- like it won’t even ring it just tells me that I missed a call and then moments later alerts me that I have a voicemail. But if my phone is locked then I will receive the call. It’s the one thing I am slightly annoyed by. But other than that this app is excellent!!.Version: 3.3.5
✓ No longer for personal use?Was excellent i used while on holidays in the US so i had a US number. It seems though i will no linger be able to do that because im not a business and i cant get a straight answer..Version: 3.4.2
✓ Rang but didn’t connectNot sure why phone I was calling rang but after 5 seconds call ended.Version: 3.4.2
✓ I use it for my business and clientsI have worked corporate and small businesses with a variety of VoIP type systems. OpenPhone is one of the easiest to set up and doesn’t require an IT department. It’s so nice to have a separate number for your business and not have to carry another phone. You can delegate the calls to another person and use the business hours to send calls to your voicemail after hours so you can have your personal life too!.Version: 3.3.4
✓ Solution for Travelling and Living AbroadGreat for calls and messages while travelling and living abroad and keeping business flowing. Sometimes messages are delayed in being received for a few hours. Some 2FA don't work on the messaging..Version: 3.3.5
✓ Great services.I’m really with app..Version: 3.3.5
✓ Not sending calls to phone or to voicemailOpen phone is a great system at a reasonable cost. The apple upgrade problem was quickly addressed and solved. Kudos to the Open phone team. Highly recommended!.Version: 3.3.5
✓ Useful appIt’s a very useful app. Yays: *You can use it anywhere you are in the world (if you have an internet connection, of course). * It records all conversations. *Super easy to use and set it up. Nays: - Sometimes, it disconnects in the middle of conversation. I understand that can be an internet signal problem, but it happened even when the signal was strong. - I am not able to see the exact time a call was made. - The same with texts. - There is no option of “select and delete” a text. You can only delete the entire text conversation. That sums all. Nobody is perfect. 😊 Overall, it is the perfect app for being able to call into the States from abroad..Version: 3.3.6
✓ Best in the market.If you are looking for a second line on your main phone but don’t want to have the inconvenience of another phone to carry around, weather it be for business, personal or other important use, OpenPhone is your absolute best option. I’ve been in the market of using VoIP based solutions for 6 years, having used all, many of them shut down since, but when it comes to features, layout and reliability, OpenPhone checked all on the list. - Port # in / out. - Support - Calling, SMS, MMS = Unlimited US/CA - Use Cellular Minutes, WiFi or Cellular Data option. - Call Forwarding - Caller ID, Voicemail - When abroad, Switch to Calls over Cellular / WiFi Data = never be without a working phone line and you remain local to your customers in USA and Canada. The team is wonderful, always prompt with answers and they are working on exciting features from requests I’ve made due to nature of use I have for the service. If you are serious about a second line on your phone as I am, this is the absolute one stop service for you..Version: 3.3.4
✓ Love having a separate business line.Now I never have to debate answering the phone. I always know when it’s a business call. It’s convenient to have different voicemail messages for different times of the day. And I have records for each client when we talked. It’s also nice to have people’s voicemails transcribed, it saves me so much time not having to listen to those rambling messages. Too many great features to describe here! Well worth the cost, excellent customer support. Wish I had signed up earlier. Also, as I travel abroad, it’s great to be thousands of miles away and not miss important phone calls..Version: 3.3.4
✓ Love itYou can record calls which I love but I have had a lot of issues with OpenPhone.Version: 3.2.6
✓ Great service!I live in Australia and I need a US number - this service has been great! Very convenient, lots of features, and it does what it advertises..Version: 2.1.3
✓ Great app especially for the priceI love this app. For how cheap it is and what I get out of it, it’s fantastic for my small business. I’m able to identify that it’s a customer calling in before I answer and I love the way it organizes the conversation thread including all calls and messages in chronological order. Brilliant! And I can’t express enough how this app is worth every penny of $10/month. I really wanted to rate it 5 stars however the inability to customize my ringtones and alerts forced me to take a star away. It would be an easy 5 star rating if I was able to do this. The new update included a predetermined ringtone which I personally think is awful but it was a step in the right direction. I’d actually prefer the default phone ringtone over the OpenPhone generated tones now. But I can’t complain too much. I hope they configure a way to choose some different types of ringtones. I still 100% recommend this app and I was a Google voice user for years..Version: 3.3.1
✓ PerfectThis is exactly what I needed! It even lets you save macros so you don't type the sams thing again and again. They email you how-tos. They import your contact list (if you want). Customizable. Has worked flawlessly so far. More affordable with more features than Google Voice!!.Version: 3.3.6
✓ LIFE IS BETTEROpenPhone has made handling the MANY calls and texts from my clients so much easier to handle. I was using a dedicated phone for my main business line and it was a pain to handle. I now have everything in once easy to use app with an easy to use conversation style layout that keeps all communication in one thread. AND I can even record all incoming and outgoing calls so I don’t have to try and take notes while I’m driving. OpenPhone has made running my mobile business life so much easier. AND customer support is super speedy AND it’s US based assistance. They got my number ported and up and running with literally only minutes of down time. Thank you OpenPhone Team!.Version: 3.3.9
✓ Outstanding Customer Service and Great Features!I recently switched from using a different app for my business to using OpenPhone, and I’m glad I did! The customer service is top notch! I already had a business phone number that needed to be ported so it could be used for my line on OpenPhone. They made the process a breeze and my original phone number was ready for use in no time. In addition to the customer service, I am also impressed with the features. The phone clarity has been excellent, and the text feature feels very natural. I also appreciate having informative caller ID, which sounds basic, but was not available on my previous app. I am thrilled with my decision to make the switch!.Version: 1.3.1
✓ Great alternative to make international callsGreat app, use it everyday!.Version: 3.3.5
✓ Good for small businessGood.Version: 3.3.4
✓ Outstanding functionalityThis app is incredible for our business, it’s helps us to keep a very professional operation in order..Version: 3.3.4
✓ Mostly Amazing Communication ToolOpenPhone’s abilities are amazing for my small business use! As a team, we are able to communicate more effectively with our clients and stay a lot more organized. We love that we can mark a text as unread, tag each other internally, mute calls on devices while having it still ring on others, etc. However, the desktop and mobile apps need improvement integrating between each other because sometimes we don’t receive activity notifications on all devices and when we brought this issue to tech support’s attention they said it wasn’t a priority to fix because the issue seemed isolated to our use. We’ve tried to troubleshoot to confirm if it’s user error or not and it seems to be a tech issue. If you are an OpenPhone user and are also experiencing this issue, please contact support so they can prioritize resolving it because it is a key feature. Also, our phone numbers are now coming up as Spam Likely on the caller ID even when we’ve followed all steps to be registered as a legitimate business with the FTC and we do not cold call prospects. I suspect it’s because we are using a VOIP. Lastly, like most communication tools, it’s imperative to have strong WiFi or cell service for phone calls because the quality can be choppy or delayed. Make sure you have this first before investing in any VOIP. Overall, we are satisfied but wish the above things would be resolved..Version: 3.3.4
✓ Great app10/10 for interface and functionality.Version: 3.3.4
✓ DependableWhat a fantastic service! So easy to set up and use. Thank you for your honesty and sublime customer service..Version: 3.3.3
✓ RecommendHighly recommend only had a few problems but solved pretty quickly.Version: 3.3.4
✓ Great but sometimes buggy when switching to headsetWorks great but has a bug when switching to headset.Version: 3.3.6
✓ Impressive virtual phone solution for new and small businessesOpenPhone is a visually attractive and often reliable VOIP calling and messaging phone system for startups, small businesses, and modern entrepreneurs. I have used their application for nearly three years, and my overall experience has been positive. Their user interface is well-designed and is continually improving. It offers valuable services and functionalities that are simple to use and more reliable than the competitors I have tried. Besides having a generally responsive and friendly customer support team, OpenPhone offers reasonable and flexible pricing..Version: 3.3.7
✓ Everything I need for my small business!Having a separate line for my small business but on my everyday phone has been a lifesaver and OpenPhone makes it really easy to operate. There’s a ton of settings to really customize your experience. Very worth the money, for me at least!.Version: 3.3.5
😕 OpenPhone Negative Reviews
