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CoinStats: Crypto Portfolio App Complaints & User Negative Comments 2024
CoinStats: Crypto Portfolio app received 96 complaints, negative comments and reviews by users. Have you ever had a bad experience using CoinStats: Crypto Portfolio? Can you share your negative thoughts about coinstats: crypto portfolio?
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CoinStats: Crypto Portfolio for Negative User Reviews
✓ Good to see profit and loss quicklyReview is short and sweet yes install it Connect your accounts if your a slow buyer and seller. If you day trade it’s too slow to pull information through even with paid version. Great how it shows your profit and loss as it pulls in your original purchase prices which is hard to find on exchange trades normally on aged transactions.Version: 4.1.2
✓ IOS Widget LimitationHi I really like your app. Great interface with easy access to all market details. I use the app mainly to track crypto prices (rather than portfolio value). I would have contacted you via the in app support option but my previous questions have gone unanswered :( My current issue is, this morning I noticed that the app’s iOS widget only shows the first two coins from my favourites list. It used to show around 10. Selecting the “Show More/Less” option on the widget has no effect. I have uninstalled and reinstalled the app. I am running the latest iOS version..Version: 1.4.2
✓ Impossible to get ahold of.For over a week ive been trying to get ahold of them and no response. My transaction to trade coins was frozen on pending for 2 days and dropped without giving me my money or coin back. It costs ridiculous amounts of ETH just to trade with another coin and i got nothing in return. Just wasted money on this app. NDAX is 100% better and doesnt cost any gas prices like most of these apps do..Version: 4.2.0
✓ Terrible experienceThis app used to be the best out there. Sadly now it’s not maintained with the same care and attention it once was. Lots of misreporting of % gains/losses. Many unsupported wallets. Sometimes connected wallets take 24hrs+ to refresh. Support unfortunately have been unable to rectify any of the recent issues I’ve raised. I cannot in good faith recommend anybody to download this app. **Update March 30th 2022** myriad problems still persist… bugs still not squashed… incorrect % being reported on different timeframes for various coins. Just not good enough, pathetic responses from “customer support”… I want a REFUND, please, it is the least you can do given the shambolic experience one has using your app these days..Version: 4.3.3
✓ FlawedI was looking for an app that pulled API info from the exchanges. This app does that - in as much as your total holdings are shown, but it doesn't seem to pull the purchase price and date of your holdings so whilst it can tell you the total value of your holding it can't show your profit and loss accurately unless you manually input your purchases which surely negates the value of he API integration? Without this it is not worth paying the subscription. If that can sort it in an update then it's a 5 star app..Version: 1.3.13
✓ New update problemIn new update the favorite tab doesn’t work, Most of the time it’s disable and I have to find the favorite coin in coins tab!!.Version: 4.1.2
✓ This is not accessible to blind users in some parts.First of all, this app is very helpful but I’m a blind user and i use voiceover to navigate the app. The app seems to crash when I toggle past the top 100 coins. The biggest two problems tho is when amounts change in percentage that is labeled but it doesn’t say whether it’s been a decrease or increase. I know it’s either green or red but you should label the upper down buttons for your blind and visually impaired users. The other problem is that the the line charts are not accessible if there is a way to label have the coin has done within the line truck that would be great. Other than that this app is so helpful and gives me a lot of knowledge about different alt coins and I love it. Thanks!.Version: 3.3.6
✓ No support teamMight be a great app to look at but there is no support team whatsoever. I have been waiting to get in touch with them from past 3 days to hear back on my purchased membership but there has been no response. Their FAQs are inaccurate as it directs to a unmonitored support email and the in-app support system doesn’t respond either..Version: 5.10.0
✓ Poor updateApp crashes every time I open the app after latest update. Was a big fan and used this for years until now. Using iPhone XR.Version: 5.2.0
✓ Terrible!I downloaded the app to try it out since I’ve heard good things about it. However I found that much of the data for my coinbase accounts wasn’t accurate. In order to try out the premium features they require a credit card and 3 days trial which you can cancel at anytime. After trying the app for one day I knew it didn’t support what I needed and tried canceling. Except there was no where for me to cancel on the app. I followed the instructions and on my Apple ID (I went through Apple support) there was no where to cancel either. I chatted with the coin stats “online chat” which was slow to respond but said I needed to request the refund vis Apple. Long story short Apple said I needed to contact the developer which has been a terrible process and waste of my time. I had to email support and am waiting for my $170 refund and cancelation of this app and if it takes too long I will chargeback. I do NOT RECOMMEND THIS APP to anyone else due to the poor customer service! **update as of today Maria has emailed me asking me questions saying “what is the problem” etc… and continues to ignore my refund request. DO NOT use this app. It’s a scam and once they have your money you won’t get it back.Version: 3.4.5
✓ Great app but missing a featureApp is great but will put 5 stars if we can have alerts based on price change.Version: 4.2.2
✓ WAS GREAT! NOW TRASH!This app was great. It was Awesome! However, that is no longer the case. Whoever made the changes really destroyed the advertising revenue potential here. Users will be abandoning this app like crazy. Even if you pay the app was far far far far better previously. Now you CANT EVEN SEARCH A COIN WITHOUT PAYING! To make it worse even if you know the coin they hide it from you unless you pay up! Had it always been this way fine. But to bamboozle people after they depend on it is straight trash business practices TBH. App is useless trash that will be deleted. Do not waste your time find and fund another app. Who is to say if you get a large dollar portfolio they won't mysteriously jack the price and lock you out later. Store your data on some other source as these people are working every angle to force a sale by any means possible!.Version: 1.4.3
✓ Glitches they don’t resolveI’ve always used Coin Stats up until a month or so ago when clicking on the graph for BTC it just crashes. I’ve re-installed it, updated it etc and have had no response from their support or twitter when I’ve been trying to get it resolved..Version: 4.3.0
✓ The app was pretty good but yesterday’s update makes individual assets hard to findThe point of portfolio management is keepin on top of individual project investments and ROI. This update has hidden individual assets so you can only now see the total PnL for asset groups, ie my MATIC now only has the overall PnL and the day by day history of purchases and interest earned. Overall PnL is often misleading. Please bring back all the stats.Version: 5.0.0
✓ No withdrawalWell I have the money on website It’s just they don’t allow me to add it to my bank account this sucks….Version: 5.10.0
✓ Expensive for what you get.This app is a rip off, way too expensive for what you get, valuations aren’t current. Delete.Version: 5.8.0
✓ Almost thereA few things and I believe it's worth 5 stars. First please add a hourly graph (and allow landscape view on the iPhone X). Also I love how coinbase allows you quickly see the high and low price on the graph your looking at - please add the same. Being able to Pan in and out with pinching the screen would be amazing. Wouldn't mind a trial as well to try out the premium features, you might get an upgrade out of me. The widget - I love! I just wish I could adjust the 24hr trend to something like 1,6,12,24 - 1 week -1 month ect. Apple watch support especially for pumps/"trends" would be nice. Also would be good to set up your own alert if the price changed by X % and have that adjustable and for what period of time. Overall fantastic though (especially being able to set up favorites and the widget + being able to change your preferred currency/flick between them :) thank you!.Version: 1.4.3
✓ Move the add wallet plus signHow many wallets are we adding daily. Why does it need to be there. I’ve hit it so many times takes me to a different screen. There is no need whatsoever to have the add wallets button on the right side. You have glitches where when you hit the back arrow while viewing a coin it takes you into the add new wallet screen. It’s dumb, move the stupid add wallet orange plus sign on the top left. You have at least nine different tabs buttons slides and pull down for adding a new wallet we don’t need this annoyance..Version: 4.1.2
✓ Ain’t worth nothingPut your cryptocurrency to get scammed.Version: 5.10.0
✓ Shady business practicesThey will setup recurring billing with no email notification of payment processing then refuse to honor the 30 day refund policy. This app does nothing you can’t get for free. Save yourself the hassle and skip it. Update: I did eventually get a refund of my annual renewal, but only after initiating a dispute with my credit card company. Initially I was told “you should have read the fine print”. Annual renewals from reputable companies are preceded by an email. This gives you time to cancel if you no longer use the service. When a company doesn’t notify you of a renewal, then refuse a refund request on the same day the service renewed, I consider this deceptive/aggressive billing practices. I highly recommend this developer adopts a more customer friendly policy. As I have received a refund, I have updated my star rating to reflect my experience with the app and not my experience with customer service..Version: 4.13.2
✓ What a waste of moneyYou buy an app like this because you want to track your portfolio in detail, however coinstats isn’t able to import all of your transactions via API (about 60% in my experience) so the end result is you have to manually enter your transactions. Why would I pay money for a platform that I have to manually enter transactions when there are a bunch of portfolio trackers that you can do this for free on? I won’t be continuing my subscription, and to be honest it’s not even worth logging in to. Waste of $40..Version: 4.2.0
✓ Unable to import AbraI am unable to bring Abra portfolio into this app. I have labored intensively and unsuccessfully to configure the incompatible CSV mapping process. For a paying end user, this is a very manually intensive process to convert the supplier’s CSV file into proper format of the import file. There is really no clear reference mapping / dictionary of the terminology for the metadata ‘type’ tags of transactions required for a dumb (me) end user who must do the interim CSV mapping. This is not why I bought the software since this is one of the primary wallets I use. After tediously attempting a manual CSV import process to no avail, I initially gave this review one star, but since the CEO responded to this note, I at least acknowledge his statement that Abra may be added in the future to the list! This indicates to me that he reads this feedback. I would give this 5 stars if the portfolios I wanted to track were all seamlessly available for imports. To the CEO: Thank you for acknowledging and please consider making Abra a priority in your development roadmap!.Version: 3.3.9
✓ Excessive notifications and spam from appHave used this app for a few years but lately the number of notifications and spam coming through is beyond a joke. I get multiple messages a day to ‘connect my MetaMask’ and other related messages etc etc which I have no desire to do. Unfortunately I can’t see any way of turning these off without turning off notifications completely which is not a solution for me as the price alerts are useful. Please sort this out..Version: 4.3.1
✓ Stunning App BUT.... Too much coins missing unfortunately. Sad because the app is very nice. Will still continue to use CoinMarketCap..Version: 3.4.3
✓ Unreliable and non existent customer supportI have been using this forcover a year and the last 2 months it has become super buggy and unreliable. I have been running a spreadsheet parallel to this platform to track the accuracy before getting rid of manual tracking. Coin Stats are completely off the mark with the vaules in all of my connected wallets and exchanges and with the correct currencies selected. The P&L is also completely wrong. It does not even reflect the recent market slump and shows that a profit has been made which is completely incorrect. I do not recommend rely solely on this app to track your wallets and exhanges. Still better off doing it manually..Version: 4.2.2
✓ Do not get the paid upgrade. Pricing is constantly out of syncI want to love this app. I upgraded to the paid version and have had nothing but bad data. I’ve had to delete the app and redownload it 4 times now. I’ve opened multiple tickets with support and my data is still out of sync. I use it with Binance (or try). Specifically, the prices of the coins are wrong within the app. If you look at the price of a coin in your altfolio, then click on the coin I will see two different prices. Also, when you pay it does not sync your transactions individually adjusting your cost average, so if you buy coin x at $5 a month ago and it goes down to $1 and buy more. It will show your total amount all at the $5 purchase. I’ve asked for a refund since the sync issues and lack of ability to have multiple transactions adjusting the cost average, but I’ve received no assistance from support. Stay away from their paid version. Update: Sent screen shots of the app price discrepancies seen this morning. I’m happy to share the information with you, so you can fix bugs, but at this point, I’d just appreciate a refund..Version: 1.4.5
✓ DecentNice having a big list. Needs more sorting options. Manual input of currency date and price a bit inaccurate and seems buggy..Version: 1.3.13
✓ FIX THE SCREEN ROTATIONEvery time I tap on a coin for more detail the screen flips to portrait mode I then have to exit the app and go back in again, and the app then corrects itself and goes back to landscape mode, this is extremely annoying..Version: 1.4.2
✓ Please Stop The AdsI’m a paying customer. Please stop advertising to me about your defi wallet, or about your subreddit, or whatever else. This recent Reddit advertisement blocked the screen when I opened the app, and the only action I could click was “visit subreddit”. No way to get past the screen without opening Reddit. This is really gross. You can get away with it because, yes, your app is the best. It has the best feature set, and best integration across devices. I have no better choice. Congratulations on using your leverage so effectively. This is a 5 star app you’ve butchered down to 3 stars. Your poor developers, they must be so upset that management forced them to put those ads in. The ads generally do not fit within the app very well, they look like they were added by someone who understood they were tarnishing something beautiful. So I’ll keep paying you money for as long as I can stand the ads. Well done walking that line so perfectly. I hope you’ll reconsider these dark patterns..Version: 4.1.2
✓ Broken app… DELETING NOW!It was a good app for past few years but now I cannot get any of the news to launch within the app. Keep getting prompt to open the app which BTW is already opened? And when I click on the error message prompt to open the app, it goes no where and is a dead link. Time to DELETE the app and move on to something that works..Version: 4.13.2
✓ Poor customer serviceI signed up for this product just about a year ago and made use of it for a while and while the actual product is good I forgot about the auto renewal and was charged the $42 for another year of the service. Within a few hours of seeing the charge on my credit card I contacted the company and they refused to provide a refund. I also never received any renewal reminders that would have given me the opportunity to cancel in time. I am very disappointed in the customer service of this company! **Edit - They ended up refunding my money after I expressed my disappointment in the rigidity of their refund policy.Version: 4.13.2
✓ Its ok, but nothing seems better yetThis app is pretty good, though i think it is displaying some data from apis wrong. Some cost averages are incorrect as well as a few other things. Also, no support for voyager. I really do use this app all the time, but they need to up their game. Id love to have better statistics on all of my portfolios. That whole feature kinda of seems like no thought was put into it. Also, providing better charts would keep me in this app longer, instead of hopping to trading view and tbh staying in that app longer. The coinstats charts are weak and could be improved. I like the api integration (give us voyager!) and its great that it tells cost average, as some exchanges/brokerages dont show this and i need to do my own math to find it. Those are the 2 reasons keeping me on this app. Tbh, if a newer shinier portfolio app comes around with trading view chart integration and better stats, ill move in an instant. For now, i guess i have to just hope coinstats are working on some nice uptates… For the cost of this app, it could be a lot better..Version: 3.4.5
✓ Lost data after updateLast update whipped out all my Alfolio wallet data. This basic error is unforgivable in fintech industry..Version: 1.3.1
✓ Hate being forced to pay after update, Love the appI’ve used the app for a few years now and it’s great for tracking portfolios. I can’t give it more than 2 stars though because of the bait-and-switch business model. When I signed up I could add as many portfolios/wallets as I liked (and I did). Then one day after updating the app and trying to organize the wallets I had connected I found that I was ‘over the limit’ and would have to start shelling out $40/year if I wanted to add any other wallets (and wouldn’t be able to re-add wallets if I removed any since I was ‘over the limit’). 5 stars if they wouldn’t have jerked around a long time user like they have..Version: 3.4.1
✓ WidgetsPlease add widgets that show the balance and P/L of specific coins so that we can keep an eye on them without opening the app. (P/L for both 24 hrs and also Current Holdings.) Please also fix the bug on iPad that constantly breaks the sort order and jumbles the order of the coins. You’ve been aware of this bug for ages and haven’t fixed. Super frustrating..Version: 4.7.0
✓ Reported issues several times. Still nothingI’ve reported an issue where the app portfolio is displaying incorrect stats. However the web app is displaying them perfectly fine. I have been messaging coinstats about this issue for almost 2 months now and they keep fobbing me off! I’ve messaged them via the website and twitter and they keep saying it will get fixed soon but never does. 🚨 IF YOU WANT TO TRACK YOUR CRYPTO PORTFOLIO ACCURATELY AVOID COINSTATS!!!! 🚨.Version: 4.3.3
✓ Great app, way too expensiveThis app is the best I have found, by far. I will be honest, I never saw in the App Store that it wasn’t free after $5000 in your portfolio. That’s my bad, but it also worked fine for the last month, so it only started asking for money on the last update. I have no problem with paying for an app, and I would be glad to buy this one, but the price is way too high! $5 a month or $30 a year is too much. I wouldn’t pay that much for any app that doesn’t provide other content, especially when there are a bunch of other apps that do the same thing ( although not as nice). $5-$10 one time is where this app should be priced. To be clear, my 1 star is totally because of the price, if it was a better price I would rate it 5 stars..Version: 1.4.3
✓ Not user friendlyI am very to crypto currency trading but am having a very hard time understanding this app and how to use it to its full potential. Think this app could be a lot more user friendly or is there tools to be able to help new users..Version: 1.4.2
✓ April update = crashUnusable. Wont open anymore. Used to be 4 stars..Version: 4.4.2
✓ UpdateSince the last few updates, you have made the app not user friendly. I’ve tried to talk to the team but still nothing’s changed. Transaction information and history need to be easy and quick to access for quick trades. You made it far to complicated and uneasy to access. Many customers will not pay for this app simply on this bases. You need to find a balance between stylish and user friendly.Version: 5.4.0
✓ GarboCsv errors galore. Deleted.Version: 3.4.3
✓ Really, really disappointedNFT’s don’t load in the wallet. Come on guys. If we’re expected to use your wallet then you’ve got to make it work as well as the others. My NFTs show fine in Trust Wallet. This wallet provides NO seed phrase. Your wallet is NOT portable. The "method" they have for exporting is incompatible as an import method to many other wallets/services which makes this wallet unusable. I only found this out after buying a bunch of NFT's with this wallet and now I'm going to have to spend a few hundred dollars to transfer everything to a working wallet. Honestly, I've been with CS for a while now and I feel completely cheated by this discovery and the team at Coinstats..Version: 5.0.0
✓ Used to be 5 stars but devs ruined itCoinstats used to be amazing (have been a paid user for 2 years). However the update now is so confusing and you can’t see your previous trades for a coin easily anymore. Before, you would click on the coin and then Holdings then the exchange (eg Binance). Then the app would show you all your trades for that coin only as well as how much you bought, the value and the +/- % gain. NOW however this is totally ruined. You click on the exchange and you see ALL your trades on that exchange. You can filter the coin but this is not only an extra step you don’t see the same stats. To make things worse when you click back, you get a filter for that exchange only. Disappointing guys. Please fix otherwise I’ll be looking for a replacement.Version: 5.0.2
✓ 1 starToo many pop ups tryna beg u to join premium now used to be a decent app. Also doesnt show ur portfolio in CAD anymore.Version: 5.8.0
✓ Need paid tier to take full advantageApp works well and does what it’s supposed to. The UI is a bit cluttered and all but it’s functional enough My biggest complaint is they recently changed and removed features on the free tier so you can’t connect and sync an exchange such as Coinbase without purchasing. I understand the developers need to make money but they introduced this feature without warning and as a result have broken my portfolio as I can’t update it so I’ve had to stop using this..Version: 3.4.0
✓ Oh DearThis used to be a 5 Star app but unfortunately whilst the range of features offered are still 5 star the actual statistics reported are hopelessly and wildly inaccurate. As they are the whole purpose of the app it has to now get just 1 Star. Zero not being an option. I’m a pro paid user!.Version: 3.4.3
✓ Being charged for services that I cancelled over a year ago.Not happy with the service and cancelled my subscription but still being charged for it..Version: 5.8.1
✓ App won’t open on my iPhone anymoreSeeking advice on a major issue I’m having with Coinstats, as customer support is ignoring me too! I’ve been a paid user for years and all of a sudden, a few weeks ago, the app suddenly would just not open. After trying and retrying to open it for weeks and even restarting my iPhone, it would still not open? I finally removed the app from my iPhone Home Screen (didn’t want to delete all my data over the years) and hoping I could re-download from the App Store, but that has failed me too. Any advice or thoughts would be appreciated. Up until this episode, I thought it was a decent app and I was a paying customer. Very frustrated!.Version: 4.3.0
✓ UnreliableAt first this app looks great and when it works, it’s great. But continually loses and rests the api with exchange account which means all prices paid are reset to current not actual. Also, when you buy more of a coin on exchange, it adds qty at the price you bought first at, doesn’t total the correct cost. No way of knowing through the app what your cost on a coin is reliably. And today it’s totally died and not pulling through values right in a correction when you need it most. Add to this the fact I just upgraded and paid £27 for the year, not impressed and want a refund!! P.S. hasn’t replied to a support ticket of a week ago yet either..Version: 1.3.11
✓ Unresolved issues and poor supportMany of the price feeds are incorrect and when contacting support you just get directed to alternative websites to check prices. Completely useless when your portfolio is out by a factor of 5. Waited 3 days for a response, explained several times the issue and gave examples and received no response despite the in app chat showing my messages as seen. Cancelled my subscription and Moved over to Delta it’s free regardless of portfolio size and so far no problems with any feeds..Version: 2.2.6
✓ Good App, BUT deceptive practises!The App itself is very good. There are a few things I'd like to see included, like the ability to add trades rather than just purchases, but my real issue is there is no pre-warning that if your portfolio is over $5k, at some stage your data is going to be held to ransom and you're forced to purchase a subscription. I just find that deceptive..Version: 1.3.10
✓ Please add support for SWYFTXI created an account and I have made my portfolio manually on the app but I would consider buying premium if you added support to connect to SWYFTX accounts. I have recommended the app to about 10 of my mates and they would all connect it to SWYFTX too. If this is added I will be inclined to give the app 5 stars..Version: 3.4.3
✓ Paid for the app now it’s full is adsWhy are you forcing your paying customers to view your sales pitches? Let me use the app I pay to use and don’t waste my time. If the app were free, no problem, I get that my time and attention is the currency but when I’m paying USD to use the app, leave my time and attention alone please. It used to be my choice app for crypto portfolio management. Now, when I open it, I get advertisements for new features from the company. First an annoying screen-blocking advertisement for their new crypto wallet, now today another screen-blocking advertisement that “invites” me to their Reddit page. There was no way to remove the ad unless I clicked on the button that took me to my browser and loaded the company’s Reddit page. Crazy!.Version: 4.1.2
✓ Works sometimesIt works up to certain point and after paying 6 months of subscription I had to cancel it as I’ve got only issues synchronising with Binance. I’ve removed API and restored it and got even worse. What a shame.Version: 3.4.2
✓ Don’t rely on the notifications because they don’t workThis app doesn’t allways notify you of price changes. Everything is set on my IPhone 12 correctly but the price alerts hardly ever send notifications to my phone. This app has caused me to lose thousands of dollars..Version: 3.4.5
✓ Reset of gains and lossesI’ve been using this for about a month and have loved it so far, until today. I checked in about midday and all the profits/losses section had been reset so I can no longer see everything in total. I asked Facebook support and they gave a vague answer with no follow up, chatted support in the app and no follow up (going on 7 hours), I even bought the unlimited thinking I’d get better support and still no follow up or correction. I emailed support as well to correct this, hopefully a response and solution is coming. If I cannot revert back to how it was with seeing total profit and loss especially with paying for service, than I will be switching to a different app..Version: 1.3.12
✓ Buggy Binance integration, stats off, needs work.Love the app but lately a lot of bugs with Binance sync. Place orders via the app and it manages to convert the request to Bitcoin but doesn’t fill the order. So you end up buying Bitcoin and the order for the actual coin you want isn’t filled. Ended up doing manually via binance. Somehow I lost money doing this. Lesson learned, don’t order via coin stats. When you buy and sell coins in binance it takes minutes or sometimes hours to update in portfolio. Profit and loss percentages can be misleading. As an example, current profit loss shows as a ridiculous number in portfolio summary, but shows real number when I go into trades of a particular coin. Should be the same, but it’s not. Way off..Version: 3.4.2
✓ Apple sign in bug?I’ve installed the latest version. But it still triggers a pop up in iOS, requesting I sign in. But this is not coinstats account sign-in. It looks like the iCloud sign in pop up. I uninstalled it and never received that alert again. Only to re-install, to be requested to sign into my Apple account (my Apple user Id is visible. It just requests I key in my password). It’s never ending. Press cancel, but keeps coming up again and again. Asides this, it’s a good app. Edit: Why do we have to enter our password when using the app? It feels malicious. Please look into it, if you can. Thanks..Version: 1.3.18
✓ Don’t workAfter the last update, it stopped working and doesn’t open..Version: 4.4.2
✓ Trouble SyncingIt’s a great app when it works. Lots of times my portfolio won’t sync. Even after resetting API key. It hasn’t updated for around a week which is frustrating..Version: 3.4.3
✓ Old wallet discontinued with ZERO noticeI originally had a CoinStat Wallet which was discontinued (no notice!). Now I have been going through hoops trying to retrieve my original coins stored there. Unbelievable that they have LOST my coins and money!! Even with my recovery words, my account has disappeared into this air. I have reached out to customer service multiple times. No help at all. I would not hold your coins here..Version: 3.2.0
✓ Login flaw / bugI previewed the platform online and opted for a subscription. U fortunately the iOS app has a login bug when logging in via the gmail option. A pop up appears, it is blank and the spinning/loading wheel comes on for ever and nothing happens. I will wise this matter with support but for now I am unable to use the mobile app.Version: 3.2.4
✓ Half decent appI use this app for the sole purpose of viewing the prices of crypto currencys conveniently and it does its job however the prices shown are in accurate often off by $70 to $200 my native currency australian dollars. as i have not used this app for buying or selling i dont know if this is accounting for there fees but just beware prices are not accurate download another app for more accurate prices but overall serves its purpose esspecially with the home screen widget thats worth the whole 3 stars..Version: 4.1.2
✓ Subscription if folio is over 5k disappointingThis app is one of the best out there for tracking prices, the widget is great to track your folio and the design is nice, I understand you guys need to make money or what ever but it’s extremely saddening you charge a fee to track folios over 5k.Version: 1.3.6
✓ Good app, but older version so much easier to usePlease bring back version before the recent update a this one takes longer to use. And keeps jumping from one chart to another. For the instance, I go to refresh the Stella chart, and it jumps out back to Bitcoin. It’s all over the place, shame as it used to be almost perfect! The layout is also, nowhere near as intuitive as it used to be..Version: 4.4.4
✓ Great potentialThis app is great at tracking portfolios and seeing P/L… when it works. I’ve had countless times where my account will show a negative balance on Coin Stats but logging into my exchanges shows that is not the case. Contacting support takes time as they’re not available at night. Even today- midday on a Friday- it says support will get back to you on Monday. Their response is simply to delete current API keys and make new ones for each exchange. That’s time consuming, and the whole reason I paid for a annul subscription with CoinStats vs using Blockfolio for free was so I didn’t need to do things like that anymore. Pretty disappointing, I’ve been hyping CoinStats up and recommending them to everyone I know but not anymore..Version: 4.0.0
✓ Inaccurate syncing and network errorsI synced my binance account and the numbers looked wrong. So i started to manually add transactions. Nightmare. When you add a transaction, sometimes it says there is a network error and didnt go through. So you add it again. Turns out that it did actually add it. Unreliable..Version: 3.4.3
✓ Exchange Syncing issuesPlease fix Binance syncing, wrong profit/loss numbers all over..Version: 3.4.5
✓ Scammed by app developersI am using this coin-stats application from last few months, and now after the update I am not able to connect my any exchange with this app. I tried to create new API for Binance and when I tried buy new crypto and selling old one on high profit, it shows error. Ask for support a lot of times but they said we passed my request to tech team and I am not able to do anything from last 7 days. I wish I could share my chat history here so you all can alert with those scammers..Version: 4.1.2
✓ Great app simply flawed...App looks great and the functionality is brilliant but some simple flaws... Has the ability to pull (almost) live prices from a number of exchanges so that tracking is pretty accurate. It also lets you track your portfolio in ETH, USD or EUR. My only frustration is that when recording a purchase/sale, sometimes the app just ignores the price you put in and puts its own in - very unhelpful..Version: 1.3.13
✓ Too many notificationsThe app is great, but it gives too many notifications. Any notification that isn’t about a price increase/decrease just seems like spam to me. After disabling them inside the app, it was still sending me news and IPO notifications that I had disabled. Why is it so hard to disable these? If you get this app, save yourself the annoyance and headache and make sure to go into your IOS settings and disable the push notifications for the app. No one wants their portfolio app sending them needless spam notifications..Version: 4.9.1
✓ Persistent % change AlertsI just recently switched to Coin Tracker from Crypto Pro. Most of these apps have similar functionality, but one annoying feature sets this app aside from the rest. I use the % change alerts to follow pump and dumps. If you choose persistent notifications, this app will spam your push with a new notification every 30 seconds. Sometimes, the second + 1% change alert will report a lesser price than the notification before. There should be a cool down to the persistent notification so this is actually feasible for traders. Crypto Pro had the % change notifications figured out, I had persistent notifications on and wasn’t spammed, and when I got two notifications in a row new information was reflected. Please try to fix this..Version: 1.5.3
✓ BuggyBug report #25? Woke up this morning and my ledger wallet balance has gone mental. Totally wrong. All my BTC has apparently disappeared. However I checked my Ledger Live app, and guess what? It hasn’t! Just another heart-stopping CoinStats bug! As soon as one bug is fixed I seem to be writing to their customer support about another issue. Never had so many support contacts in a single year. I feel like part of their QA team..Version: 4.13.2
✓ Glitched after 1 day and no longer works...Downloaded this app and was at first very impressed but then after I made a change to my portfolio on my exchange, it glitched and stopped updating. I resynced my portfolio which ended up messing things up further and now the app is pretty useless to me. If it worked, it would be a 5/5.Version: 3.4.2
✓ Can’t login with my Coinbase accountThe app won’t let me use my Coinbase credentials to log in.Version: 4.1.5
✓ Poor widget updateEver since this app updated the price on the widget has shrunk so small it’s hard to see. Looks terrible. Someone should fix this font size. I’ll stick to FTX widget for now..Version: 4.2.0
✓ Please do not use themI have used them for 5 years paying customer and suddenly they removed my data and can not find my account all my data is lost 2 weeks with customer service endless questions and no solution lost money from my subscription and lost all my data that i have been collecting for o er the years very poor and unprofessional engage at your own risk..Version: 5.2.1
✓ Many crashCrash after select specific trading crypto.Version: 4.13.2
✓ Too many notificationsFor the most part this app is perfect, clear easy interface, nice animations but not too many. But way way way too many push notifications. I don’t want to get spammed every hour. It’s annoying. But I also don’t want to be forced to disabled notification permission. You have driven me to this point now - permission is off..Version: 2.2.2
✓ Good appThis is a good app tracks every last coin you can think of the only problem I have is the widget section always seems to crash my iPhone X and sends it to being unresponsive for about 5 mins it’s annoying when I want to quickly check how my coins are doing with out going into the app then it crashes my phone. Get that fixed and it will be a 5/5.Version: 1.5.2
✓ Forced into subscriptionGreat app, until they force u to subscribe at an unrealistic rate of fiat. Would be happy to pay a decent one-off, but not $5 a month. If I’m forced to pay, it will only be to get my transaction history out, and then I will cancel on principle. Block folio is perfectly fine to use and coin stats is not $5 a month better!.Version: 1.3.13
✓ Not accurate. Awful appUPDATE- Spoke with customer service and will be attempting to try again. High hopes this time. Will update soon. Even wen I do advanced and put all the numbers and prices in manually, the app will change the price I put in once I add the coin. EX: today I added 2 Nano I purchased a month ago... put in the exchange, date, time, and price. I add the coin and it automatically changes the price I manually entered to today’s price.. I did this 15 times and every time it wouldn’t work. Same thing happened months ago when i tried the app. The update momentarily fixed this problem but of course, right back at it. Not worth the time to put in every purchase unless you are starting from square 1. Only good for the market cap side. 👎🏼.Version: 1.4.8
✓ Lost fundsI had over 8000 dollars in coin stats just waiting for my ledger wallet an poof the money isn’t there anymore..Version: 5.2.1
✓ Good app ! Some critical issues to addressIt’s fantastic app to have with great analytics and portfolio of crypto. Everything is exceptional except the frequent issues with refreshing exchange wallets via API. Most of the app doesn’t update the real wallets an transaction and keep loading. Just a frustrating part and immediate fix indeed..Version: 3.4.2
✓ DeceptiveThe app is good. I entered all of my coins and a few weeks later I was advised to access my data I had to subscribe as my portfolio is over $5k- with no prior warning. Am deleting the app based on their deception. It’s not the cost - even though in my opinion it is way overpriced - it’s that they are sneaky not transparent..Version: 1.3.18
✓ Terrible Customer ServiceBe weary of paying for this service. I wanted to like it, I still use it begrudgingly after paying for premium. I have had two issues with their service and both have taken 2weeks plus to resolve. No follow up from the support team. Their discord is fairly active but that is not the team that fixes software issues. The team is focusing on new updates but not addressing existing issues with their customer base for quick resolution. You feel treated like crap by this team when they constantly do no reply or finally do only to say they will contact you again later and never do. I would wait or look for better portfolio managers..Version: 4.4.4
✓ OverpricedActually a decently built app. Although I feel it should prompt the buyer before they spend time setting up their portfolio that it will eventually cost $5 a month to keep that info. A bit of a bait-and-switch, or a failure to read the fine print on my part, I guess. The profit/loss calculations and market prices are not totally accurate, but it will give you a good general idea of where you're at on a given day. Because it's the cryptocurrency market it can't really be anymore accurate, so no harm there. No way to add fees, transfers, etc. You have to log all corrections as a sale. Which if you're not just holding, eventually throws off the profit loss calculations. But $5 a month, for something I can figure out in my head generally, and use a free spreadsheet to track any details...I'd pay $.99 a month. I guess I'm saying I'd rather invest that $5 in ICO's. Anyway, thanks for the free month guys, good luck... delete.Version: 1.3.13
✓ ?Not purchasing anything until I can check it out first.Version: 5.6.1
✓ Fraudulent appNote that once you sign up, the following year you’ll get charged $300 for the renewal. That’s despite me trying to cancel the subscription both in the app and by emailing the customer service multiple times. I had to revert it through a chargeback only to find them charging again 2 more times until I decided to cancel my card so that they can’t keep deducting funds. I’ve reported to the Apple App Store..Version: 4.12.0
✓ Great app but referral not workingThe app is great, does what you need it to do. The interface is useful and provides cool visualizations. Sadly it doesn't track history of transactions when using the API from exchanges. The referral links also didn't register after inviting multiple people onto the app. Yes, they're first time users and have been actively using the app while also having downloaded it within the hour..Version: 1.3.13
✓ Messy UINew version makes a mess out of the UI. Redirects to different parts of the app all over the place. So difficult to find individual holdings and notes on them. Previous version was unarguable better! Please fix!!.Version: 5.0.0
✓ Incompetent staff and the app doesn’t work.The app doesn’t show accurate data because it doesn’t show liquidations. So it’ll show you have higher profit than what you actually do. This happens even with a linked API. I raised this issue with customer support, with proof from the CSV file, they sent it to technical support. However, when the issue was supposed to be fixed the portfolio showed 0, this is completely wrong. I went back to customer service told them it now shows 0 in my account, they sent it back to technical support and 12 months later it’s still at 0. Customer service just keeps saying they’re looking at it thanks for your patience, their last reply was 2 months ago. However, it shouldn’t take 12 months for the right data to be input. I am shocked and appalled by this experience, and would advise no one to give this company money..Version: 4.9.1
✓ New update is a step backI get it. They’re trying to clean up the interface but now you have to take extra steps. You used to be able to just open the app and see a list of every coin. Now it’s the “top coins” and it only shows 5 of them. You then have to click on “see all” and it takes you to the list which used to be the default home page. The new slider at the top with the circle options just seems unnecessary and is less aesthetically pleasing. Wish there was an option to turn this off. Felt like it was perfect before..Version: 4.4.2
✓ OkThis app is ok.Version: 5.2.1
✓ Really UnreliableFull of bugs - one day all features work, next day they don’t. Report bug then fixed the next day… temporarily. Support are prompt but at GBP 15 month for premium this is unacceptable. Chose it for notification features such as Binance order fill but I received more notifications for new app features and pestering than the job the app claimed to do..Version: 4.7.0
✓ The good the bad and the uglyThe good: nice looking app, very easy to use with an extensive list of exchanges and wallets to connect and even allows manual cab import or transaction input, manual alerts on price volume etc The bad: coin in earn doesn’t show up (Binance earn, phantom staking, etc), it takes far too long to update (hours rather than minutes), the automated price notifications and market updates are most of the times irrelevant (don’t focus on coins that I have or are interested in), no way to get notifications on significant price changes on specific coins (ie I want to use % rather than specific prices) The ugly: support takes a lot more than 24h to get back to you (even in the paid version). I reported several bugs - I’m still waiting to hear back on the Binance earn not being displayed (it has been 5days); I reported Nexo import issues (known for months if you search support) just to have someone getting back to me 4d later saying “it should be fixed please try again”… of corse it was not, same error, same empty portfolio Bottom line: good app it may work for you as long as you don’t need support.Version: 4.3.1
🙂 CoinStats: Crypto Portfolio Positive Reviews
CoinStats: Crypto Portfolio works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact CoinStats: Crypto Portfolio.
⛔ CoinStats: Crypto Portfolio Problems
