Bird - Be Free, Enjoy the Ride App SupportBird Rides, Inc.

Bird - Be Free, Enjoy The Ride Positive Reviews

4.87615 star

Total 74 Positive Reviews

Bird - Be Free, Enjoy the Ride App User Positive Comments

Bird - Be Free, Enjoy the Ride app received 74 positive comments and reviews by users. Can you share your positive thoughts about bird - be free, enjoy the ride?

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Covid RideFantastic.Version: 4.90.0

SuggestionAs someone who rides around sometimes with a charger for this company, I suggest you guys implement fines for bad parking. I live in Atlanta and there are a bunch of scooters parked inside parking garages and in residential buildings. It becomes a nightmare to go around looking for birds when they are at someone’s apartment or inside a building because she doesn’t trespass so she wastes time and gas driving around to find herself looking at a building and contemplating why do people park inside. Add fee for bad parking, make people park in the streets. In that way, you don’t take the chance of losing the scooter, easier for chargers to pick it up and have it ready in the morning 100% charged and also report more damaged scooters so the customers don’t pay for damaged scooters. As a customer that I am, I’m very happy with Bird!!!.Version: 4.5.4

Great scooter but be carefulGreat scooter yes but don't use scooter if your phone is low on battery. My phone died and I was charged for hours until my phone was switched back on and my ride was stopped..Version: 2.3.0

How to ride needs to be clearerEnjoyed my first ride. Couldn’t get it to work yesterday because it wasn’t clear you had to take a pic of the barcode. I didn’t understand that from the how to ride tab..Version: 4.97.0

Short tripIt was the best ride it can make your whole paris trip worth it ☺️ .when we saw these scooters we were travelling by walking but we were four and their were four scooters that was like are luckiest day and this invention is the best plz try this when ever you come to paris 👌🏻..Version: 4.9.0

Hated itThis app will let you put any card information on ring or right instead of it determining that’s not correct try again like how Uber detects it lets you just enter whatever then it doesn’t even give you the option to delete the information you have to contact customer service who has me waiting for longer then 10 minutes all the while I’m standing in the sun pregnant then it’s 10 scooters in the red zone and one all the way down to the block not in the red zone like that’s so irritating to find a scooter you can actually ride then the free ride never showed up what a waste of 30 minutes in the baking sun I deleted the app I’m over it what a horrible experience NEVER AGAIN..Version: 4.42.0

Killing the competitionToday it was my first day trying Reby and Bird and I have to say that Bird scooters slap the crap outta Reby, more quality, better experience 10/10, the bad thing though is that I couldn’t park in front of my house I had to ride like 10 min away from my house to reach a "Parking area" yall gotta be making these areas bigger.Version: 4.45.0

NiceNice.Version: 4.101.0

Amazing!!This app is amazing!! The bird bike works wonders, even if some are not fully charged. I can only use it when I’m in Belgium because it is very common there and I live in the West Midlands in the uk so not many people know about this bike. But I must say it is a fine creation🤩. Definitely recommend this app and the bike. However the prices are a bit large but are still useable..Version: 4.76.0

Best way to see the city!Love these scooters!.Version: 4.57.0

E-mail verificationFor some reason I can’t verify my email. I have received the email to verify but then when I tap on it it directs me to the App Store then the app. It opens the app and nothing else happens, which means I can’t verify the email and start to ride..Version: 4.2.0

ShowAmazing!! Loved time I had.Version: 4.101.0

AmazingFirst time , easy to ride the app is perfect love you guys !!!.Version: 4.43.0

Bird is grrreatBird>Lime.Version: 4.95.0

Good appFun 😝😝😝😝.Version: 4.97.0

The dreamTruly, this is one of the best discoveries in a foreign city I’ve ever come across. Aside from revolutionising the way I saw the sights of LA, these bird scoots proved to be an extra double fun functional mode of transport. I tore up the coast, cruising in and out of meetings like a true boss man. Sure, people on bikes were jealous of my speed and finesse but the bottom line is I was getting from A to B without breaking a sweat. To top it off, Alex was more efficient than a bot when it came to support when UK driving licenses got the app confused. 10/10 would scoot again..Version: 1.7.9

BirdCould be cheaper. Just under half hour and was $7. More people would ride the bird if it was cheaper..Version: 4.34.1

FabGreat idea for getting round the city. Easy to use and pretty quick as well. Got across town in no time at all..Version: 4.39.0

Charger life is toughThere’s lots of competition and my mind is kind of blown by the amount of cheating and hoarding. The only thing that surprises me more is that bird doesn’t really seem to do anything about it. I forgot to scan one of my Birds and immediately got put on a 4 day suspension where I could not charge, so I’m not sure how these cheaters pull off 10 or 12 birds in a garage for a week. Bird also won’t release more chargers, so charging more than 8 or 9 birds a night is tough and at $5 a piece (which is pretty normal, the higher priced ones are usually dead markers) it’s hard to get the right time/money ratio. Over the weekend I usually get crazy and spend 3 or 4 hours each day collecting and sorting birds. I usually charge 12 or 13. One day I did 25, that was a long one..Version: 4.1.2

Great pricing, even when you mess upSo first off, I’ve had around 20 rides and loved all but one (the scooter was damaged but you can report things like that easily in the app). It’s FAST, FUN, and so convenient! Best of all? The price. Phenomenally low costs, I joy-rode around a park with my mother one day for over an hour, and we each paid less than $9. That system was put to the test today when I took an emergency Bird and made it to my meeting just in time—naturally, I forgot to lock it and presumably left the meter running so to speak. I realized this an hour later and checked the app ready to be disappointed, but it recognized that 40 of the minutes it had been unlocked were spent immobile and I was only charged for the time I actually used it. Incredible system!! It’s how things should be, but how they so rarely are; keep it up Bird, and don’t mind the bad press, you are loved..Version: 4.5.1

Mr alvin crosbyFirst time impressed saved my knee I’m 66 yrs old ..Version: 4.41.0

First timeGreat experience awesome way to see things 🛴💕.Version: 4.37.0

I loved it!! I wish we had this in Victoria bcAwesome.Version: 4.54.0

AmazingWonderful product affordable pricing... looks like you have yourself a slam Dunk minus seasonality .... scooter snowmobiles next ;).Version: 4.98.0

Couldn’t useWanted to try a ride, tried to top up twice with Apple Pay, didn’t get any balance both times, closed the app and grabbed a Lime..Version: 4.27.0

Venice CruisingThat was epic.Version: 4.10.0

GreatLove the bird scooters.Version: 4.101.0

Great but needs a few key featuresIn SF Area these are very popular right now and there are not enough scooters. I wish there was the option to reserve a nearby scooter for 2-5 minutes, as long as you’re within say X feet of the bird. The reason for this is every time I start walking towards the closest bird, even if it’s just 2 blocks away, it will be taken before I get there. Often times the person will just be hovering over the bird before they start their ride so the scooter is still “active” but this person is holding on to it waiting for their friend or something. I find myself ping ponging around trying to grab a scooter before someone else a lot and end up wasting more time and energy than just taking a lyft or uber..Version: 2.3.2

When u give Lime the BirdFaster Better built More available Better range Awesome Bird scooters.Version: 4.51.0

Everyday ShootersThese are great scooters to make your round on in Auckland city. I’ve been caught up in a few pavement drops etc issue and these scooters really take the hit before your hands/body. They’re versatile and efficient... One thing I would say was that if the scooter doesn’t close down due to inefficiency in the network you should complain about it, I didn’t but that’s because I’ve had so many better situations with them against LimeScooters. They’re great scooters for travel or fun 😁.Version: 4.52.1

Love & HateLove the concept of the Bird scooters, love zipping around Antwerpen on them... but I hate the steep €1 euro initial hire cost, the 25cents a minute is just about right, 20 cents a min would be better. I think the pricing will eventually be the downfall of such a great product / service..Version: 4.17.0

Every city needs this!!I have had such a great time using this app and the scooters. I think every city should have this as an option. The app works pretty seamlessly with little to no technical error. Highly recommend using this if available in your city!!.Version: 4.91.0

GoodLoved it. Great service.Version: 4.71.0

Wouldn’t let me parkKept saying “no parking zone” which was frustrating. Overall, ran smoother than other scooters..Version: 4.104.0

Awesome bikeThe speed is so good and the balance is so perfect even though is small compare to other bikes out there..Version: 4.91.0

Gordon UKFirst time and it was easy smooth and cheap.Version: 4.59.0

Great app, great serviceUnbelievably convenient and easy to use!.Version: 4.58.0

Tons of fun!Awesome fun. Seamless experience. Great app!.Version: 4.15.0

Can’t add a payment method.Won’t allow me to add a payment method of any kind. Quite frustrating..Version: 4.70.0

WARNING: Cutting wires!First off this concept is amazing and I love their service. The problem is with the people who don’t. I just came across a whole flock of birds with the wire cut, leaving them useless. I have also gotten on a Bird with a cut wire and didn’t realize it and when I tried to ride it, well, it didn’t work. (And I was charged) this is more of a warning I guess to anyone who is out looking for one: if you see a cut wire, don’t use it! Also if it’s near the end of the day and you see a flock of them together on the app with 100% charge, best to steer clear. I don’t know what the company can do (protected wires? Idk) so like I said this is more of a warning. Other then that I love this service so much, it’s so much fun..Version: 3.0.1

By the beachThank you very easy to use, and scooters very effective taking you where you want to go, great to know you are helping the environment and getting to where you need to be more quickly, thank you.Version: 4.49.0

The Time Has ComeI see a lot of people are actually reviewing the service and not just the app. So, I will do the same. The app itself, is fine. I have no issues with it. It finds the scooters, unlocks or locks them.. payment can be a CC or Apple Pay, which is a big plus for me. The scooters are great. They are better than the Santa Monica or LA bikes. Cheaper and you don’t have to find a frigging docking station to leave them at. In Venice. / Santa Monica, the scooters go where I go. And find them where I am. The only criticism I might offer, is that that folks who are being paid to charge them ( you can make $5.00 per battery) leave the units active In their garage or even in their car. So using the app, I find myself standing in front of a locked garage or at Someone’s van with 3 or 4 scooters inside. I.Version: 1.7.10

😍Awesome way to get around and see the sights at the same time. Bring it to Australia!.Version: 2.3.2

Great ConceptMy review is 4 and not 5 stars for a few reasons. First one being the new “balance” feature; I think paying for individual rides is more practical than having to add $10, $20, or $50 onto the account when my average ride costs less than three dollars. I wish there was an option to still pay for single rides one at a time. Second, the fact that the scooter unlocks and starts charging me money, yet doesn’t want to “connect” to my device, so therefore the scooter doesn’t start. But is somehow still unlocked.. I’ve had to call at least 5 times for refunds due to these errors. Props to customer service though, they’re always helpful. Overall I love riding these scooters but there could be a few minor improvements..Version: 4.14.1

Bird bikesHad a blast great way of getting round the city.Version: 4.74.1

Amazing....but #TallpeopleproblemsI love riding birds through the city. It ads another level of excitement to any date. Unfortunately I am 6’6” 250lbs and the Bird Scooter, much like everything else in life was not mass produced for giant people. The handle bars are uncomfortably short forcing me to either ride in a half squat position or awkwardly leaning down and hunching my shoulders over. Also, my top speed is a good 1/2 of what my normal sized girlfriend gets. So what ends up happening is a nice Saturday morning ride on the BeltLine ends up looking like a girl speeding away from me while am yelling at her from an ever increasing distance to slow down while hunched down like I’m trying desperately to reduce drag..Version: 4.54.0

Good but not perfectWe need too be able too use two at a time for our friends/family.Version: 4.41.0

The first 2 were not in the places they were supposed to be3 rd one was also out of location but I managed to find it.Version: 4.1.2

Truly disruptiveMy commute just got fun! Stay off main roads and look for parkways on the Westside of LA..Version: 2.2.3

Nice RideGood Fun.Version: 4.61.0

Make it FasterI love this service but the scooters used to be faster (in Los Angelas). I like fast scooters. I’m in Calgary and I feel like the government interfered somehow to make them slower. The babysitting state needs to stop. They don’t pose much of a danger to others and it should be up to the rider if they feel comfortable going full throttle. Still such an awesome service but I won’t use it nearly as much (if at all anymore) at this speed..Version: 4.57.0

Exellent wat to move around PortoEasy way to explore city..Version: 4.138.0

A Bird Charger’s ReviewThis is a fun side gig, and I love riding the scooters. The app is fast on iOS 12 and it seems like this has really good potential! However: People are straight up stealing them. Just 2 days ago I saw a delivery kid with a U-lock on the bird he was using. People are hoarding them on private property and using them like personal scooters, which makes collecting them to charge really hard or almost impossible. Or, maybe they’re hoarding them to wait until they lose battery to get a higher price for charging them? Either way....I think you all should figure out a way to combat this. Maybe do what the grocery stores do and lock the wheels outside a certain radius or after a certain time. OR maybe impose fines for keeping a bird past a certain time once unlocked, or make the alarms a lot louder. This would make things a lot easier for you and us!.Version: 4.5.4

Could be better for a noviceI wasted at least 2 euro just trying to figure out how it worked. There should be more of an introduction. To jump on and start is dangerous..Version: 4.67.0

App works greatYou should be able to report a scooter as broken. It is not fun to walk a km to get to a broken scooter.Version: 4.100.0

Israel Delight, thank you Yaniv.On our Bird hunting quest we bumped into the General Manager of Bird in Israel Yaniv Rivlin. As we already sourced one Scooter and needed one more he gave up his for us. THANKS!!!! We rode to Jaffa on the cycle lanes by the beach and had great fun. We mentioned how we recently rode the competition in Portugal and found the overall concept very appealing. As Londoners we can see Bird being a success. However our laws have made it harder for Bird to be available in London YET!!!. Hope you will finally make it. Negative sides? Because of their popularity we found that any scooter available was being hogged by its previous user as they ate, entered a shop or played basketball. Either that or battery in the unit dead, though one read 51% on app but when we tried to book it, app now said low battery. We also came across a unit which had a broken handle bar, no lights and no accelerator. Yet it allowed us to book it. Overall this environmentally friendly mode of transport is a hit for us. For those who hate them? I remember when Snowboarding and Snowboarders were considered the Devil Incarnate and now it is all the rage. You cannot please everyone that is for sure, but Bird will be a hit all over the world without a doubt..Version: 4.7.0

First timeMy first time on a scooter ride was excellent fast and felt safe. What a great way to explore a city..Version: 4.98.0

Tourists from Aussie, great idea!What an awesome idea. We had no trouble accessing them. Just enter Australia when entering your licence. A mount for phones would be perfect, especially for non-locals, we had to stop to look at a map several times..Version: 4.2.0

RubbishDespite several attempts to get on to two scooters the app would not release them and in my opinion does not work. If it had I would probably give a good review..Version: 3.0.3

Great Idea, surprisingly great executionHonestly, I thought these scooters were a silly idea. I didn’t think there was any way they would catch on. Now, I’m convinced that they’re a step towards the future of transportation. The scooters are surprisingly sturdy, well built, reliable, and quick. The app is great to deal with, despite a few tiny bumps in the road (pun intended). The customer service is top notch, and has been more than considerate, professional, and helpful. Considering this company and this product are quite young, I have great faith that Bird will continue to improve and grow. 5 stars for sure, would totally recommend for quick, cheap, convenient transportation as well as just for a fun time..Version: 4.41.0

Community service.Bird does more than rent customers scooters out, they help people out. Offer discount program for commuters. Customers service is over the standard reputable, they respond as fast as they can and that’s not an hour or so. It’s under 30 mins or less. Average for me it’s 3-7 minute they respond with concern, check to make sure I’m ok, offer what they can do for me. Beyond corporation metaphor image, they take humanity actions. They help out. Scooters always get maintained, spite of sour lime, I have almost gotten run over by cars and bus few times, almost crash into wall because lime is behind with maintenance. I am proud of their company spread across the world. But maintenance here in America....I don’t know. I never had problem with bird. I wonder why I love birds now? Sign up with bird. You won’t regret it. Make sure you got something in your pocket and they will provide you excellent service you need..Version: 4.42.0

ToesMy toe letues hurts.Version: 4.96.0

Love BirdVery convenient as my work is in the Olympic Park and walking round the park can take some time to travel through very excited to hopefully see this in london.Version: 4.9.0

EasySo easy to use!.Version: 4.60.1

Best for tourists and joyridersThis whole idea will work better for tourists, not commuters. This is because the scooters are most easily found by sight, due to their concentration in high foot traffic areas. Just unlock the one in front of you and you’re GTG. But don’t bother using the map to find an isolated one in a low-traffic area, because it isn’t likely to actually be there where it’s accessible, and low on juice if it is. You’ll end up walking more than if you’d just done that in the first place. There’s an option to take photos at the end of the ride to facilitate finding it, but I have yet to see such a photo or a “see photo” button when I’m trying to find it..Version: 3.3.0

Awesome....Got to say, just awesome! Need an ability to keep the scooter if you are in a bar in the “no park” zone, but still charged. Great work..Version: 4.49.0

So simple, so brilliant!Absolutely fantastic, used for first time in Kraków, Poland. So easy to use, enter email, Apple Pay, off you go! Massively impressed!.Version: 4.48.1

Too longWe were charged more than we hoped because we couldn’t stop where our final destination was we had to take it back which took longer.Version: 4.93.0

Great funFantastic scooters, wish you could reserve some or book out two :/ but Great family fun and a good way to see Paris.Version: 4.1.2

Great idea but impossible to findSuper fun to ride, but very low availability. Most scooters are out of battery and they’re very hard to find.Version: 4.23.0

Very good, but charger mode needs some loveNormal ride mode is great. Sometimes a little slow, but nothing to sneeze at. Charger mode works well about half of the time. Zooming out frequently will freeze the app if there are a large number of birds on the map. It seems like you are blocking user interactions while the server query runs (which makes sense), but if the server is very busy you spend a long time with an essentially frozen app. I suggest using some kind of clustering algorithm to reduce your pin count. For example, if I am zoomed out far enough, you could “group” birds that are overlapping with a single pin that shows the number of scooters in that small area. Overall, very good app considering the amount of magic happening on the backend. Keep it up!.Version: 3.0.4

Just a babyThe ride are simple the get you to and from. Tech is okay could be a lot better but good for just being a baby. The real thing I'd say make immediate improvement on is the scooter itself. It could have better wheels and overall quality structure could be improved. What if we added levels to better scooter as in basic, and premium. Premiums can offer Bluetooth speakers, or something flashy. Something along that line. Give the riders a different experience. Something to separate and improve the over to competitors. Now we could talk about adding a month service where you personal rent the scooter for a cheaper price and they charge it at home and eliminate the middle man charges ..........let's now go on a ramble now ..Version: 4.14.1

Fab Fast FunNifty little things that have gps to limit speed in busy areas. Lots of fun if you’re sensible..Version: 4.131.0

Funnest ever!So much fun!.Version: 4.53.0

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