4.3
4.34262 star

Total 43 Negative Reviews

Noteshelf 2 App Complaints & User Negative Comments 2024

Noteshelf 2 app received 43 complaints, negative comments and reviews by users. Have you ever had a bad experience using Noteshelf 2? Can you share your negative thoughts about noteshelf 2?

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Noteshelf 2 for Negative User Reviews

No longer the bestNoteshelf used to be the gold standard for note taking apps. Noteshelf 1 led the way with features but most importantly, fluid, natural writing. Back then Noteshelf ink was raster based and then they ‘upgraded’ to vector based ink and things started to go down hill. Now the fluid natural writing is gone and replaced by laggy ink that just barely keeps up with the Apple Pencil. Checked on both a 8th gen iPad and 3rd gen iPad Pro. Compare that experience to GoodNotes where you have close to zero latency natural feeling ink/pen feel. With it’s MacOS desktop app, GoodNotes is now the king, not just because of the best writing experience but also due to better functionality. It’s a shame - loved Noteshelf when this all began but it hasn’t kept up with the competition..Version: 8.5.1

Is there a manual?I like the NoteShelf but for the life of me I can not figure out how to delete pages or notebooks. I’ve watched UTube videos and I do not seem to have all the same options on the header bar on the iPad or in pull down menus. I have updated the app several times. Could someone direct me to some place to get help because checking help in the pull down menu isn’t helping me solve this simple problem. And yes, I know I’m going to feel stupid when when I get the simple answer. I think NoteShelf probably deserves 5 stars but out of frustration I’m only giving it 3 stars today. Bmercertx.Version: 8.7.8

Unable to create diariesWhile the notetaking is really good, I am unable to create any diaries/journals and so the app is only partially useful. Any advice on how to fix this would be appreciated..Version: 8.4.2

Not impressed.I created a notebook and entered a few lines of text. Looked at the sample notebook a bit and then got sidetracked for an hour or so. When I went back to the app, neither notebook will open. Created another one, it opens okay so far. Exported all three to files. The original two still won’t open if i share them to noteshelf, the third does but I haven’t entered anything into it yet. A little concerned as to the stability and safety of the data. Sent emails from within the app to support, hopefully they will respond quickly (they didn’t, it took FIVE days to get an initial reply) and sort the problem out (not yet). Not very impressed so far. One other niggly point, I decided to turn auto-backup on just in case it helps keep the remaining test notebook alive, it sets it up but shows 0/3 notebooks being backed up, so you have to set it to backup each notebook before it will AUTO backup each notebook! Might be better if it automatically added all the notebooks and you could turn them off if you wanted to, or ask me, or else don’t call it auto-backup… I presume that also means that if I create a new notebook (assuming I continue using it) then I will also have to remember to go and turn the backup on for it or else if it too vanishes I will find it’s lost for good! Requested a refund, back to GoodNotes5 at least I know my notes won’t suddenly self-destruct!.Version: 8.8.7

Not bat but have some problemIt’s not bad actually but have a big problem which is use battery a lot in compare with other app. It’s really made me crazy.Version: 8.7.8

Does what is says on the box....Noteshelf has a great product here that is of benefit for those who wish to sync with Evernote. It is far superior to Evernotes drawing abilities. My suggestions to the app maker are: 1. When your system updates a note in Evernote has the update happen where the original note exists, rather than just have the updated note move to the Noteshelf standard Notebook in Evernote. Readwise are able to do this with Quote Annotations so I imagine you can too. 2. Create an option for the highlighter to be one stroke only. So when two highlighter lines cross over it doesn’t darken. I prefer this aesthetic and think it is really classy. OneNote highlighter does this very well..Version: 7.1.7

Please improve searches & loadingThe main search bar takes forever to load any search results unless the word is in a notebook’s title; if you want to search your handwriting, you have to search it WITHIN a notebook, so if you forgot where you wrote something, good luck with that! And I’m tired of waiting for notebooks and pages to load when I’ve only just closed out of them! They should be ready to go since they’re supposed to be downloaded to my device, not be frozen and half-loaded. These issues have been going on for months, so I might just move all my stuff to another app if they don’t get fixed soon..Version: 8.8.7

Getting Frustrated with an App that I have LOVED for yearsRecently, my Noteshelf 2 files randomly stopped opening on my iPad. I can get the option list but when I click on “Open”, nothing happens. I sent an email about it, but have not heard a response. I expected to migrate to Noteshelf 3 when it came out, but I do not want to do it because this program suddenly stopped working for all my files. I can get around it (sometimes) by duplicating it and then the duplicate copy opens. But, really? Up until this issue starting happening (began a few months ago and has gotten steadily worse), this was my FAVORITE note-taking app. Please fix this or just tell us there is no more support for it. Then I will have to decide: should I stay or should i go? Update: They DID respond, it went to my junk mail. I am now trying to get the problem fixed. If it gets fixed, this will become a five star rating because in all other ways this app is the best..Version: 8.8.16

Ok but lacking improvementGood but vendor is lacking issuing features. Left goodnotes for this but thinking of heading back as they have continued to invest in the product. Really lacking in this app..Version: 8.8.1

Update just deleted all my notebooksDespite paying for the pro version of this app I will not be using it anymore. During latest update, all of my existing notebooks were deleted and any new ones I created since the update do not save. Very disappointing..Version: 2.0

Page freezes on iPad Pro 11Please fix the performance issue. (iPad OS 15, auto backup on).Version: 8.4.7

Pretty goodIf i were to compare this to notability, the other main option for note taking imo, i would prefer it, if not for three points. The first is major, and I can’t describe my frustration with this. I use the IPad Pro with the magic keyboard and Apple Pencil. With this device there are shortcuts accessible with the cmd key, the only issue is this app doesn’t have any support for this, which is a major irritant for me. Not even basic shortcuts such as cmd z for undo. Second, there’s also no way to paste content without going into the menu - its simply not efficient (which is the whole point of using this app). Finally notability has better options in terms of pictures that look good and fit the style of ‘notebook’. Even if you have to pay for them, I still like the option of them being there - so this last point isn’t really that critical. But ffs those other two are irritating. So, why do i still have noteshelf? Because in terms of writing with the pencil it is a lot easier to edit quickly, ie with the select tool. If noteshelf could add those two simple features I would love it. Until those basic features are added, its only a three star..Version: 8.2

It’s 2022 and you still cannot do curveIt’s already 2022 and you still cannot do curves! The first time I see “hold and into shape” function I was really excited. After 3 years finally some really update. But nope. You draw a curve, you hold it and boom, two straight lines. The same as the stupid shape tool. It has been a pain drawing logarithmic curves by hand and you haven’t improve the poor shape tool at all in a whole three year period! You know your shape tool is a crap, right? Take a look at notability, the hold and shape function even give me the dots which I can change the shape of the curve myself if the automated shape is not good enough. But in Noteshelf: “two straight lines connected together is the best I can give you” The only reason I keep this app is because of the pen style, but now I probably moving to goodnotes or notability, at least they have proper tools for taking notes:(.Version: 8.6.1

Lost it’s appealI’ve been using Noteshelf for more than a year now and loving it. I thought Noteshelf 2 is an upgrade, instead, it seem to have ditched its differentiating appeal from its competitors. I really like the look and feel of the original version, the ability to flick beautifully from page to page by tapping the bottom corner of each page creating a notebook-like motion. The real-life looking notebook background, realistic looking covers and shelf designs in the original version which lived up to the app’s name - all lost in this new version. The ‘convert to text’ and ‘handwritten search’ functions are handy in the new version but even Notability, Good Notes, Evernote and other apps had them before but I still chose Noteshelf because of its stunning simplicity and close to real-life experience when using the app. I was so proud showing it to colleagues and friends that I’m writing on real notebooks, instead digitally! In this new age digital world, having real-life experiences, becomes novelty and is what should be considered as cutting edge tech. Noteshelf 2 is now just the same as others, with even less features, complex navigation and unappealing UIs. I’m disappointed and regret purchasing this new version..Version: 4.0.11

Avoid this app!Documents that have been imported to the app disappear. They are visible on the thumbnail but cannot be viewed on the actual note, and therefore cannot be read. The page appears blank. I have reported this to Noteshelf’s support page one week ago, and have not even received a confirmation of receipt of email let alone an actual solution. I would strongly recommend that you consider another note app that is more reliable in terms of functioning and customer service. Update: after waiting for a reply from customer service and only getting one following a critical review here, I am told that the information is not recoverable. This was attributed to the app crashing before the information was saved (although it had been saved for months), failure to sync with iCloud (had again been there for months before disappearing) or being overwritten by using another device simultaneously (I only use one device). I was told to back up data on a drive in the future. Clearly this app is unreliable. Data can be lost after apparently being saved to iCloud and you will not receive adequate assistance. My advice, choose a more reliable app.Version: 8.7.5

Worked for a time and not anymoreI am using this app for quite a long time, taking notes from my classes. After I finish each class I transfer my notebook in PDF format to my PC, in order to keep my notes in the same folder where I have other documents from the same class. After the file in PDF is generated, I normally transfer it via Google Drive. BUT IT IS NOT HAPPENING ANYMORE ! WHILE GENERATING THE PDF FILE THE APP JUST CRASHES WITHOUT ANY EXPLANATION! I already sent two e-mails to the developers and no answer was provided. So, my only solution was to buy another app and abandon this one, unfortunately with some notebooks trapped in it..Version: 8.3.3

I hate this updateI feel like this update was just to make Noteshelf look more like another note taking app and I hate it, it’s way more complicated. I also hate that the now if I wanna use the shapes tool with a current color I’m using, I can’t do that anymore. Now I have to use the shapes tool, change the color, and then make it. Or I have to use the wrong color and then change it with the selection button. Also, why can’t I highlight with the shapes tool??? I loved using the shapes tool for highlighting because then the highlighted box would be perfectly symmetrical. I don’t understand why apps try so hard to be the same as other apps..Version: 8.6.1

Perfect except for one thingI love this app i can organize my notes and it has so much to offer the only thing is that it takes a lot of energy and it drains the battery so fast. It is frustrating. Is there an update that could fix that?.Version: 8.8.4

Classic Noteshelf to new NS restore failedI have been using the classic for yrs and like it. Got a new iPad Pro recently and found out that you no longer have the NS classic available and i am “forced” to pay again to buy the new NS v7 * not too happy(. But, the worse part is I cannot backup my NS classic from old iPad and then restore it to my NS7 in new iPad. Tried even convert NS classic to NS7 in old iPad (which was successful) and then pushed to either iCloud or Dropbox. Hope that from new iPad I can restore it from the cloud service. But the process just going on and on for 24 hrs ( my data size is only 200mb , not hugh). Lost all my data now. Find that the backup and restore in NS classic worked more promising than the new NS7. Will still use it, but it will not be my main app for my future note taking anymore for sure..Version: 7.0.2

Don't download or update to latest - lost months worth of notesI've been a happy user for many many months and have hundreds of notes saved in Noteshelf. Three days ago I woke up to find all my notes gone. I have the app on both iPad and iPhone. Neither have been upgraded to iOS 13. However, it looks like my iPhone was updated to the latest version of Noteshelf. That appears to have caused the complete deletion of all my notes. Not knowing this, I've since updated the iPad to the latest version of Noteshelf in the hope I could get my notes back but no luck. I've sent multiple emails to Noteshelf app developers with no reply. I found a post on appgroves dot com where the poster has said all notes have disappeared after the iOS 13 update (the update for Noteshelf, not iOS 13 itself). To the Developers: do something please. NOW. Update: a week later I get a reply. No answers to my questions and just reiteration of the FAQs on their site. Losing faith on this product, fast..Version: 6.1

Get rid of text boxes for typed textTyped text does not line up with lines of the paper. Any time you type, you are forced to type into text boxes that slide all over the page as you work. Why can’t you type directly onto the page without text boxes, in the way notability does it; with page lines adjusting as you type. Users want to handwrite as well as type, so don’t neglect the typing features. In addition to those type features, I need to be able to easily create and modify a content page(document outline) so I can jump to relevant sections of my notebook. Every feature I have listed here is an absolute must for me! I liked the notebook structure and I had imagined all the notebooks I was going to create. Those hopes were dashed when I downloaded the app. Fix these things ASAP and I will gladly update this review. Until then, app is deleted. Very disappointed..Version: 8.8.3

Uploaded everything and deleted everything locallyAll my notes has been uploaded to icloud without any warning and it deleted everything locally, I have to download them back, very very very slow.Version: 8.9

Writing on this App feels slowI would not recommend this app to anybody with an Apple Pencil. Their pen tracking is inferior to what you would get with notability or GoodNotes. There is a clear lag while you are drawing, and the pen shoots way passed the point where your pen stopped and then comes back. It makes it useless for people who write quickly. Sorry, but I’m going to have to give it a bad review till this is fixed..Version: 2.8

ReliableI downloaded this app, mostly because I’d lost faith in Notesplus, and initially it was great, but over the last few months my notes will not open, it takes a minute or two, before the note will finally open, it’s getting more & more unusable, disappointed..Version: 8.8.11

Laggy PencilBeen using this for a few years on the iPad and it’s been great but recently it’s been really laggy with the pencil. Please fix so I can keep recommending it. Right now, it’s unusable so I’m gutted!.Version: 8.4.8

UndecidedI like the layout, etc of the old one better. I finally upgraded so I can sync notes across devices and use a pen, but I’m not in love with this (especially for the price). First, all of the special paper from the first app doesn’t come over. There is something in their support that says I can email them and they’ll make it available (but sent email and no response). I’m sure I’m missing some functionality of the new version but there isn’t any real documentation to learn what all it can do. I’d say I liked the old better, it was more intuitive and looked better..Version: 8.7.5

Love this App but have a serious problemI opened Noteshelf today and most of my notebooks are absent. It was unusable! I had not updated. Updated after and still useless. Thank goodness still worked on my iPhone 12 Pro Max. Help I really use this everyday..Version: 8.3.5

Noticeable lag when writingThis app is absolutely perfect with all the features is has. It has an amazing text typing system as well. The reason it has 1 stars however is latency in writing is slower than GoodNotes or Apple Notes. There is a noticeable lag when writing. Write side of side with GoodNotes and Noteshelf and you will notice it. That’s the only disappointing setback otherwise this application would be perfect.Version: 8.4.4

Color pallets are awful..I have tons of colors but it’s hard to organize them and select color. 🥲.Version: 8.3.5

Needs some work but best app out there.**Update** Handwriting recognition is really good, I love the fact you can turn your hand written notes into a text box in their current location. This is a big winner compared to some other note taking apps. Highlighting functionality needs some work. I’m now noticing the highlighter function is poor compared to GoodNotes 5 and Notability. I use a lot of different coloured pens for labelling projects and annotating PDF’s and highlighting these pens is very poor. The highlighting masks over the top of the pen marks which makes it subdued. GN5 has a great function where the highlighting allows the pen stroke to sit on top of the highlight. It also allows erasing of the highlighting ONLY which is an awesome idea. The eraser could do with some additional features such as options for stroke deletion or as mentioned highlighting deletion. Currently only provides size options. When using templates it is annoying that when you swipe to add an additional page the next page is blank. Unsure if this is supposed to be like this- but it is really annoying. Auto backup and Evernote sync is still great but there needs to be some fixes made..Version: 4.0.25

Disappointed with current updateI have been using this app for ten years now bit this current update doesn't seemed to have improved the app in any way. If not it has made it a little worse. 1. The app no longer corrects misspelled words.. the correct options apear but do not replace when chosen 2. The straight line drawing option now includes changing colour and pen size. Before you could save all of your colour options , pen type and colour and then decide whether or not to draw straight.. useless now, takes too long to choose what you want. 3. Why change the scrolling option from the same as a book to a vertical swipe? Absolutely no need. 4. The type colour / size / saved options are now all colour black along the top of the keyboard. So if you don't remember where the particular colour was, it takes a while to find what you want. Changing things just for changing sake…. No need to keep “updating things” if it was working well before…. Please sort these issues out…it was an awesome app until now.Version: 8.6.1

Seems capableThis seems like a really capable note taking app, the one feature that is a deal breaker for me is not being able to nest folders….Version: 8.6.6

Too many Bugs, don’t recommendI have used this app for less than a year but over the last month there have been lots of bugs and it is not following my Apple Pencil well. I bought a new pencil and everything to make sure that wasn’t the problem. I use this everyday and it is disappointing that it is not working. I will be buying a new note taking app..Version: 8.4.7

Holiday update Is locking up the ENTIRE APP .. and I can’t access anything ... Please can you fix itThe Noteshelf APP locks up after the holiday update... I can see some of my files.. but the APP is not responding..Version: 4.0.16

Hand writing lagI love this app and it's generally much better than good notes and notability but the hardwriting experience has this slight lag which makes it unpleasant to use and forces me back to good notes every time.Version: 8.3.4

Keeps offloading notebooksWould be 5 stars but almost daily it offloads notebooks to the cloud and I have to re-download. Not only is that a huge pain, but if I’m not on wifi I’m stuck..Version: 8.8.6

Avoid if you plan to use family sharingThe app is okay but has major flaws. Backing up data is a pain and you have to. Every few updates kills it and you have to delete the app and reinstall. The result is you lose all your data. Same with family sharing. The second person randomly lose access and has to delete it and reinstall to make it work again. Also, total loss of data. Avoid if you are not too committed to it..Version: 6.1.12

Could be great, but major syncing issues between devices.I almost love this app, but the syncing issues are a dealbreaker, as is the poor customer support. My iPhone can’t import any native Noteshelf docs from Google drive. At first I thought it was just docs created on my iPad, but it doesn’t even see folders or docs created on the iPhone itself. Sent this issue to support but received no reply. Going to refund and try Goodnotes or Noteability..Version: 8.3.2

Needs improvementI enjoy using this app on my IPad to annotate class readings and for quick note tacking, but it does lag. It experiences pdf import failures, issues with Apple Pencil writing (I.e., lag while writing) and becomes unresponsive while multitasking in split or Slide Over view. I appreciate its user friendly interface, and various note document format options. Overall, I wish I could say I love the app, but there is definitely need for improvement..Version: 8.8.11

Vraiment frustréJ’adore cette application, c’est vraiment ma préférée de toutes celle que j’ai essayée ! Mais, elle bogue que trop souvent depuis quelques mois et c’est rendue vraiment désagréable et toujours en train de devoir recommencer les notes car elles s’efface automatiquement une fois de temps en temps, fermer l’application et attendre que ça fonctionne de nouveau… même si je n’utilise pas beaucoup de mémoire dans l’appli ça bogue… je recommandais cette appli à tout le monde que je connais, mais maintenant j’ai pu le choix de changer, car c’est absolument contreproductif à présent tellement ça bogue constamment….Version: 8.8.10

So Disappointed and where’s support?I am so disappointed with this app and the lack of support. I plan digitally and was hoping that Noteshelf would replace another popular app I have been using that has become increasingly buggy. On the good side the handwriting experience is absolutely great. On some other areas there are limitations but I was happy to work around. However the limitations on image manipulation is what I would expect from a free app. I can enlarge but not stretch out sideways! This makes it unusable for me. And makes the other issues annoying. I also sent support a couple of messages - no response so disappointed. I wish I hadn’t spent £9 on this app..Version: 8.7.5

TerribleI used to refer everyone I could to Noteshelf. I loved how intuitive it was and how good it looked. Aside from taking notes I used it as a whiteboard as I am a regular presenter at large forums. Almost without exception after each presentation people would ask me what app I was using and I would gladly tell them it was Noteshelf. The look and feel of Noteshelf 2 is terrible. Files and folders move around based on when you last used them. Noteshelf development team please start again and retain much of what made the original version so good..Version: 5.0.2

UghI have used and loved this app for years, it is my go to app for notes and notebooks of all types: shopping, church, work, doctor visits and notes, etc. until the last 5-6 weeks. Beginning of April, I opened the app and ALL my version 2 notebooks are G. O. N. E. !! FOUR notebooks from Noteshelf 1 was all that was there!!! I freaked out!! Turned off iPad/turned iPad back on - NOPE! Went to settings checked to make sure everything in iCloud was as it should be - it was. Beyond frustrated, Ticked. Off!!! Decided to cool down some. Stopped working (had to, couldn’t get in my work notes). Came back an hour later - everything was back as it should be! What. The. Heck?!?!?!? Deep breathing and thankfulness going on. The above scenario played out again - at least 3 times since the first week of April, including right now. What is going on?!?!? I cannot deal with this continuing to happen. If this cannot be fixed I will have to just delete this app and look elsewhere.. PLEASE FIX THIS!!!.Version: 8.8.4


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