- 94.1LEGITIMACY SCORE
- 94.6SAFETY SCORE
- 4+CONTENT RATING
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SharkClean App User Positive Comments 2024
SharkClean app received 45 positive comments and reviews by users. Can you share your positive thoughts about sharkclean?
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SharkClean for Positive User Reviews
✓ Tough stains.I love this machine! The only issue I have is that it doesn’t get rid of tough winter stains from all the salt, sand and dirt left on the floor at the entrance of my apartment as a result of using a personal cart..Version: 4.9.3 (2769)
✓ Pretty darn goodIt’s amazing because I don’t have to pull the “real” vacuum out of the closet very often. It is amazing because I get to see how much dirt and dog hair it cleans up when I empty the container (which is super satisfying). I will say that it seems to have no rhyme or reason to the rooms it chooses or the vacuum pattern that it takes, but it seems to do a pretty good job. Overall it is definitely worth the money. The battery life isn’t super great (about 1-1-1/2 hrs) but for anyone in a single story home it’s fine and after charging for a couple of hours, it picks right back up. I wish it had a setting where you could take it upstairs and map that area of your home, but it doesn’t. You would have to buy another unit. We have two Australian Shepard dogs and they shed constantly. Our home is much less “crunchy” and “fuzzy” since we bought the Shark. My favorite part is probably the app. I can map out my downstairs and remotely tell it what specific rooms need cleaning. Pretty awesome. Good job Shark. Maybe work on the level of suction and add options for how it cleans the room. Example: diagonal, horizontal, multi-pass mode, deep clean mode, etc. I’m a happy customer. Thanks y’all.Version: 2.5.2 (2369)
✓ GoodIts brushes tend to tangle on rugs that have any fluff but it loves to clean.Version: 4.9.3 (2769)
✓ Better than expectedI’ve been using my Shark for about 6 weeks now and I’m amazed at how well it works. It does both washing and vacuuming better than I expected. The only thing I wish you could do is multi floor programming as well as multiple home programming. Also it would be nice if the floor plan could let you know which rooms are complete (like maybe turning it from blue to green when the room is finished)..Version: 4.9.4 (2770)
✓ AaaGood working.Version: 4.5.0 (11)
✓ Vacuum working againI had a weird issue with my vacuum not responding to app commands but it seems to have fixed itself or been fixed in a newer update 😊.Version: 4.0.4 (1161)
✓ Mixed ReviewIt’s work great I did not like that their customer services and charge for shipping for needed parts within warranty period.Version: 4.9.2 (2752)
✓ Baby sharkI love this little powerhouse. It does a fabulous job and I’m always surprised at how much it picks up. The app however could use a lot of improvement..Version: 4.9.2 (2752)
✓ Impressed with SaraGot for my wife for Christmas and quite pleased. Sara does amazing job getting the hair left behind by 2 active Boxers and equally active cat who spends time wrestling with our male Boxer. They pay little attention to her now they know she doesn’t eat their food. Dust bin is near full every day she works. Gave up trying to get her to keep schedule on local time as she constantly reverted to default, so just adjusted schedule based on default time zone. Although programmed to clean 7 days, she sometimes doesn’t. Guessing it may be lost Wi-Fi connection? This is reason for loss of star. Also wish Notifications were pushed via email or text instead of having to check the app. We have lots of obstacles and I am amazed how seldom she gets stuck as long as we remember to pickup a couple of lightweight rugs at doorways. Would love to see a mapping feature to see exactly where and how she goes. I can envision getting more units as they improve to work other areas as our rooms aren’t connected via halls..Version: 1.4.1
✓ Doesn’t have all features?I updated my app but it doesn’t have any features like the “high traffic” zone, “ultra clean” or the “spot clean.” Also I’ve read that it’s supposed to be learning as it cleans and constantly improving the map but I have never seen it updated. Every day if goes into my bedroom which still does not show up on my map. Nor does on bathroom. Which is annoying because it has a spot where the vacuum always gets stuck. But since there’s no room on the map I can’t create a “no-go” zone… I try to keep the door closed but it winds up getting stuck in there like once a week. I know I can redo the map, but that took a long time before and I have no-go zones and room boundaries and labels I’d prefer not to have to re-do. I really wish there were an “update map” button where I could get it to add the missing areas to the existing map… It also would be cool if you could schedule it to do only certain rooms. As of now, you can manually select individual rooms but the automatic schedule is only the whole house. When I go away, I always have to close or prop certain doors so it doesn’t get stuck in rooms while I’m gone. I’d like to set just the entry/living/kitchen as the default auto-clean. I also didn’t see a way to submit these comments as feedback to the developers which is why I’m here..Version: 4.7.0 (8)
✓ AwesomeGreat product. Love it. Makes life so much easier.Version: 4.9.4 (2770)
✓ Shark MatrixI recently bought the shark matrix and it has been a little over 2 weeks, and I’m amazed at how well it’s keeping my house clean. I have a corgi who sheds like crazy and was tired of having to vacuum up myself every day which is what pushed me to buy a shark robot vacuum. After watching many reviews, and it being on sale I finally bought one. For the price I paid it is perfect. I also love that it comes with a bag less self emptying base which was another factor in choosing this model. The house mapping feature could use a little more work though, but it’s pretty accurate for the most part. I like that I can designate certain no go points to avoid certain obstacles that would otherwise make the vacuum get stuck or mess something up around the house. I also wish I could map out another floor in the house. Maybe in a future update they will allow that, but it’s not a deal breaker for me. I highly recommend this model to anyone looking to keep their home free or dust and pet hair..Version: 4.9.2 (2752)
✓ Great so farI’ve had the robot for about 4 days now and so far it’s been great. I had a hiccup the first day because the bin got clogged and had to be manually removed. However I gave it the benefit of doubt simply because my floors at the time were atrocious. The vacuum mapped the house on the second go which I found to be great and now with scheduling I’ll be able to keep the floors clean enough so it doesn’t get clogged again. I rate for 4 stars because there are some features on the app that I’d really like to see. First I’d like see the scheduling be more flexible as far as being able to choose which rooms are to be cleaned. I know this issue has been brought up so hopefully the developers are listening in this one. The second thing I’d like to see is permanent choices such as vacuum strength always being on max. I shouldn’t have to always go into the app to change the vacuum settings it should be something that’s done automatically based on user preference otherwise that defeats the purpose of setting a schedule and being done with it. I just feel the robot does a much better job picking up the finer material on the ground when on max and battery life shouldn’t be an excuse on a robot that can charge and resume. I really hope the developers take these request seriously because so far I’m loving it and I know it can be so much better!.Version: 2.5.17 (2453)
✓ AspirationSemble passer plusieurs fois à la même place et retourne souvent à la base même si la charge est encore très suffisante..Version: 4.9.4 (2770)
✓ Shark vacuumsI have several Shark vacuums, the Rocket when I had carpet, the new Duo Clean which I got when we recently had hardwood floors installed, and now the Ion Robot, which my husband got me for Mother’s Day. I have been so impressed with the quality and affordability of all my Shark vacuums. Over the years I have had a number of more expensive vacuums and none of them measure up to the Shark vacuums I have back problems now and love the light weight and ease of use of the Shark vacuums. The Ion Robot has been especially helpful for me and does a very good job of cleaning my hardwood and tile floors. I only have to use my Duo Clean occasionally to get the few areas the robot can’t get to such as under the couch and large arm chairs. The Ion Robot cleans under my tables and even my beds! The Duo Clean is wonderful for tile and hardwood and I have been impressed how well it picks stuff up, down to even the dust on the floors. You can actually see where the vacuum has been run as you’re vacuuming because the dust is gone. I’m a Shark customer for life!.Version: 1.4.3
✓ Vac/MopThe Shark is one of the best tools I have to keep my floors clean! It amazes how well it keeps the floors clean..Version: 4.9.2 (2752)
✓ NiceThis robot is very good and the app works fine as well.Version: 4.9.2 (2752)
✓ ConnectedMine connected initially, dropped and then would not reconnect no matter what i did. then i called tech support and the following got me connected and it has worked perfectly ever since...(1) made sure my phone was using the latest ios (2) turned off my cellular data (3) selected “forget” on my wifi connection on my phone...then reconnected (4) presses doc and spot to put vac into setup mode (5) clicked on the vac in my wifi setting to connect to it (6) when redirected to the yellow colored screen in the app clicked “done”....do not select the wifi at this point - this is where the problem is- you have to click “done” and select the wifi connection and enter your password later. (7) clicked add robot in app (8) selected the wifi to connect to (9) walked through the rest of the setup steps and named the vac (10) waited on the app to connect and....Presto, it was connected and has not lost its connection since. Of course, you can turn your cellular data back on after this. So, try this or call tech support. They were awesome, very nice, knowledgeable and patient..Version: 1.4.1
✓ The best thing in the worldThis is absolutely a life saver.Version: 4.9.2 (2752)
✓ Love it BUTI love my shark matrix BUT when they had to send the new one cause something happened with the auto update it didn’t come with the “no go zone” strips. Super bummed about that.Version: 4.9.3 (2769)
✓ Five stars!I purchased this vacuum with the idea that if it did okay, I’d upgrade to a more expensive version. However, this little thing has gone above and beyond. I run a rescue that currently has 7 kitty’s between the ages of 7 months old and 3 years. So everyone’s pretty active. I also run a full time business and my boyfriend works full time. I turn this guy on when I leave in the am and the floors are dust and hair free when I return. It’s amazing what this thing picks up. I was worried it wouldn’t hold much but it does. I just dump it out in the evenings and good to go. SUPER convenient and really does the job much much better then I anticipated. Worth every penny..Version: 4.9.3 (2769)
✓ Loving the help!We have one upstairs (named Judy Jetson) and one for downstairs (named George Jetson). With 3 dogs, a full time job, and a teenager; these 2 have been a god send on my carpets and hard floors. Love the help signals I get when one gets stuck. Reminder to pick small things up off the floor before their go time. Allergies are better. Sleep better at night time. And the dust has gotten less obvious in the house. Amazing and happy with my purchase 30 days ago..Version: 4.9.4 (2770)
✓ Great vac!We recently installed luxury vinyl plank on our entire first floor. We have 2 cats and a dog. Between pet hair, cat litter, and every day dirt, the Shark does a great job keeping up on the vacuuming. I have it scheduled to clean the entire first floor at 8am every day and then just the room with the litter box at 4pm. Mapping took 2 days and is working good for me. I’ve had about one month now. I’ve been too curious to wait and see if it can go 30 days without emptying. I empty it about once a week but will probably let it go longer once curiosity subsides. 2 minors for me so far. 1 - twice now I’ve found the shark turned off next to a doorstop attached to baseboard. I’m not sure why there’s a power switch that could be pressed so easily. 2 - the Alexa integration needs some work. It took a while for me to figure out how to create an Alexa routine to automatically clean a specific room. It seems like it always wants to ask you which robot to use. After much searching online, I found how to do it. There’s an action called “custom”. I then write “alexa, tell {robot name} to clean laundry room”..Version: 2.5.18 (2459)
✓ After new update map is not showing upAfter installing the update a few weeks ago I have no map.please fix this.Update!Maps are working most of the time but still some intermittent issues.Version: 4.9.2 (2752)
✓ SharkSo far so good.. love it!.Version: 4.9.3 (2769)
✓ MapsAny chance we can get multiple floors for maps? Otherwise 5 out of 5..Version: 2.5.9 (2401)
✓ Shark RobotsI love this machine, just wish graphics were better quality. I have the vac/mop and it works amazing. No real issues so far and I’ve had this machine for 2yrs now. You should seriously invest in one or two like I did. One for upstairs vacuuming only in rooms with carpet. Can’t go wrong..Version: 4.9.4 (2770)
✓ My shark experienceI absolutely love my Shark robot vacuum. It is the third brand I tried. I was unhappy with the first two brands and I returned them both within a few weeks. One was cheaper and the other was more expensive thank my current one. This Shark vacuum is so much better than either. It accurately mapped my house and thoroughly covers all areas every time I run it. It returns to the docking station to empty and goes right back to pick up where it left off. When the battery is low it returns to recharge (about 3 hours) and again returns to finish the job. The other two had difficulty finding the docking station. The Shark always goes straight to it. The noise level is similar to the other two. Not too loud but noticeable. We can comfortably talk over it while it is running. The noise it makes when it empties is much louder but only lasts for a few seconds. There are a lot of features on the app, however, I haven’t had an opportunity to use most of them yet. My floors have never been cleaner and with no effort from me..Version: 4.9.2 (2752)
✓ SharkBeaucoup mieux que les autres robot.Version: 4.9.4 (2770)
✓ CleaningShark does a good job cleaning, just wish it was quieter.Version: 4.9.2 (2752)
✓ The best robot shark vacuum!I used to work for a cleaning company and we used shark vacuums. I was always AMAZED by the dirt the vacuum would pick up out of a rug and it would make it look BRAND NEW again!! I’ve never seen a vacuum do that before. So when it came to keeping my house clean of course I got Shark. Haven’t been disappointed at all! 5 Stars all the way around. Noise is sometimes irritating so I go upstairs while it cleans my downstairs but I don’t mind the noise if it means it’s using that powerful suction to get everything! It does an amazing job with cat hair. Never gets caught up in it and always gets sucked into the vacuum canister container when it’s done vacuuming which doesn’t need emptied except every 2-3 months. I’m honestly so impressed with the ability it has to clean the cat hair up considering I have a long haired cat that sheds a lot. All the time. I have mine set on a timer every night while I’m in bed so I don’t have to work around it. It’s amazing!.Version: 4.2.2 (6)
✓ Shark robot vacuumCouldn’t be happier! Great job with this project!.Version: 4.9.3 (2769)
✓ Good App with One Giant IrritationThe app works well for mapping your home and managing the robot. However, the issue that it faces is that setting the schedule is a nightmare. When you rotate the dial to your preferred hour, minute or AM/PM, it immediately reverts to the current time. Even if you can hold things down before it elastics back to the current time, the schedule isn’t always preserved. This needs to be fixed!.Version: 4.9.2 (2752)
✓ RobotiqueLe seul bémol le robot n’a pas su détecter les marches à quelques reprises. Y a-t-il quelques choses à faire afin que ça n’arrive plus ? Merci.Version: 4.9.2 (2752)
✓ SharkBaitOhAhAhThis vacuum has been amazing. I have a LOT of corners and crevices that it gets into and surprisingly gets back out! My main floor is about 2000sq ft of all hardwood floors and the vacuum runs for 75min to do the whole main floor. Against what I thought was my better judgement (because I knew there would be an impossible amount of hair to keep up with), I allowed my son to rescue a Husky. She is one of the sweetest rescues we’ve ever got to live with and because of this vacuum, I almost never see her hair around the house. It’s just amazing! During that 75min period, SharkBaitOhAhAh empties herself midway, but keeps them on going to get the rest. And the holding container holds enough that I only have to empty it every other full cycle. The only downside of these disc vacuums is the sound and why I rated 4 stars. They are a little loud so if I’m on a phone call, it’s a small inconvenience, but I will have to pause the session because the person on the other end can hear the motor going, similarly as you would if using any upright or handheld. Not a huge deal but would be a nice improvement on future models. I also have a Rumba disc vacuum for carpets that we use in the basement but it doesn’t hold a candle to the Shark brand. I will often have to pull out my Shark upright to finish what the Rumba missed. Shark Brand is the BEST!.Version: 2.5.10 (2412)
✓ Good but not great yet. (Having to rebuild your house map with new app updates is frustrating)The app and vacuum are 80% of the way there and overall I’m pretty satisfied with them. However, my biggest frustration is having to remake the house map from scratch frequently with new app updates. The vacuum works great for a month or two but then all a sudden when I try to have the vacuum go clean the kitchen, all of a sudden the house map is gone and it has to do the whole house again once or twice to rebuild the map. Other than that, it’s pretty great. Deals with pet hair like a champ. Navigation is good. I have some larger than average lips to the floors in different rooms and even though it can have a hard time getting over them, it still manages to get over them after a try or two and doesn’t just think they’re walls and give up like a previous vacuum we had. Like I said, a whole lot to like. Losing the house map frequently is really my only big complaint..Version: 2.5.11 (2419)
✓ Surprisingly good!I’ve held off getting one these because I was skeptical, and it’s a lot of money if you guess wrong. I finally got an opportunity to get this one for free, though, so it was time to find out the truth. (I chose it as my “20 years with the company” gift.) While it’s obviously not as smart as YOU are, and sometimes rolls over things (and gets stuck) that you would know to avoid, by and large it has been fantastic. I honestly thought we kept a pretty clean house... until this little gizmo found all the stuff we weren’t getting (including TONS of pet hair). Our floors, especially the low-pile, dark rugs, have never looked so good. It runs at night while we sleep (not too noisy; hasn’t really bothered us, anyway), and in the morning I remove it’s little collection bin and dump it out. Couldn’t be easier, unless it could empty itself! We absolutely love it and recommend it to everyone we know..Version: 1.5
✓ Great App; some issues, needs stronger featuresThe app works great, besides my maps looking like I drew them when I woke up in the middle of the night thinking of puppies and kittens. The app definitely needs stronger features, such as running devices on the same mode each time they run. Say if I wanted to run the vacuum on ECO at all times; especially since it runs daily and works amazingly (thank you shark IQ AutoEmpty). Wish that we had the availability to schedule the vacuum to run up to multiple times per day. The biggest drawback I’ve found with the app is that the features lack commonplace things that would be extremely easy to implement, such as it letting me know that it’s on an Evacuate and Resume/Recharge and Resume mode. Something to let you know that it’s going to finish the job, since the app doesn’t let you know. Biggest fear is that my dogs would happen to defecate on the floor and I think my vacuum won’t be on while I’m at work, then it makes a bigger mess than encouraged through Shark’s advertising; since Roomba already has that against them in multiple memes..Version: 2.1.9 (2176)
✓ Shark clean reviewWhenever if I try to select a room, it doesn’t work on a shark self empty.Version: 4.9.2 (2752)
✓ Robot balayeuseSuper facile et en français . Bravo très bien nettoyé et facile pour cibler des zones..Version: 4.9.2 (2752)
✓ Helen KellerWe love our shark but it does at times lie to us. The history map sometimes does not reflect what she had actually done during a cleaning cycle. Sometimes she acts lost and has difficulty finding the docking station. The docking is positioned according to the instructions and we have never moved it, but she will eventually find the docking station. We have a complete map and named the various rooms. I did not over tax the program by naming every single room. Instead I have four areas that were names, master bedroom (bedroom and bathroom), kitchen (kitchen and dining room), living room (living room and foyer)and den (den and extra bedroom). If I indicate to have the master cleaned, the shark will head to the dining room. It’s as if she disregards the cleaning instructions. Because of her actions we have named her Helen Keller (Helen for short). Aside from that we are happy with Helen’s performance. It actually cleans the floors and carpeted areas. I have run my upright Shark vacuum over areas Helen had just cleaned just to see what she missed. To my surprise she misses very little. Very impressive considering her size and being completely blind at times. I’m looking forward to any and all updates. Hopefully Helen will do better and rid herself of the dark colored shades and cane..Version: 2.2.8 (2209)
✓ The best company everShark is one of the best companies i have dealed with they r so helpful so easy to set up and also so easy to deal with it and if u have any problems shark is always there to help and they always find a way to fix ur problem.Version: 4.9.3 (2769)
✓ I like the product, I like the app 😁I like the product, I like the app 😁.Version: 4.9.3 (2769)
✓ First days with Shark IQThe first cleaning is a bit trying as we learn the capabilities of this robot. We have many pets, so the initial clean was full of many alerts as the sensors would get obstructed or the roller would jam. The second full clean went much better and with the third, we had a good map that allowed us to choose rooms. Very nice feature. Challenges for us: The bin fills pretty quickly and fur tends to resist being evacuated by the canister vacuum. I’ve been tracking customer feedback and have seen the firmware in the robot has improved greatly over this past year. That says a lot for this company. Additional future recommendations for Shark IQ Development would be: 1) Allow more time sections for returning for emptying. 30 minutes may not be often enough for our home. 2) The ability to schedule rooms for cleaning. Some rooms need daily cleaning, others do not. It would also help with the collecting too much debris. 3) Mapped “keep out” locations. The mapped rooms work well so perhaps there may be enough resolution of this as well. Overall pleased with product and hopeful of additional software updates..Version: 2.5.6 (2392)
✓ The Shark Robot vacuum gets better with time it’s usedThe vacuum seems to improve each time it’s assigned to clean our home. The first few times it returned numerous times to the home base to empty what material it had collected. Took a recharge few times before it had finished the vacuuming of our home. Perhaps the recharge was because I had purchased the vacuum as a gift and had it hidden away for a month and a half. The matrix clean does a very good job vacuuming and mopping. The cleaning solution leaves a fresh scent in the air. Keep in mind though it will not remove really sticky substances from the floor. Even the human being has to use a good detergent and muscle to clean those areas such as spaghetti sauce or a jam that’s been wiped up but not throughly cleaned. It does however do a good job cleaning the floors in general. It’s amazing how the vacuum can work it’s way into confined areas to clean ie. under chairs and between the legs. If you change the furniture arrangement make sure to let the vacuum remap the room and give it time to relearn the layout. As mentioned earlier the vacuum improves with age learning the layout and improves the cleaning method..Version: 4.9.4 (2770)
😕 SharkClean Negative Reviews
