Carvana: Buy/Sell Used Cars App Support

Carvana: Buy/Sell Used Cars App User Reviews

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Carvana: Buy/Sell Used Cars Pros

✓ Surprisingly GoodI’ve read a lot of negative stuff online and seen people talk a lot about bad experiences so I was worried the ENTIRE time through this process of buying a car from Carvana. But honestly Carvana themselves, their financing company Bridgecrest, and their warranty company Silver Rock have all been amazing. Super helpful, supportive, patient and understanding. It’s everyone else that made things complicated or annoying. The place in my state that was supposed to detail and deliver the car brought the wrong one because they prepped the wrong car because the people meant to detail it don’t work on Thursdays. The unaffiliated auto shop I chose to look over the car with an unbiased opinion kept trying to tell me that I wouldn’t be able to get the repairs I wanted done covered (spoiler alert, they DID end up covering it with no issue), and the lady at my local tag agency tried to tell me I was missing paperwork required to register my car and sent me away. Turns out I didn’t need that paper at all and was able to register my car just fine when I went to a different person who knew what they were doing. So yeah, overall on Carvana’s side of things, it was super quick and simple..AirimusVersion: 4.23

✓ Best ExperienceMy first time ever writing a review. I told myself I would due to all the bad reviews I read when I first picked up my car, which was on Veterans Day. I received my plates TODAY! It only took a month and that’s that I was nervous something would go wrong because I had moved and had to update my address. I changed my address on app and I called Carvana to confirm and the gentleman was very nice to me and assured my address was updated for registration. I read several reviews about people not receiving their plates. I am not sure what their situation was but I had no issues. However, my car buying experience was great too. I bought on Tuesday and that Friday was my pick up date. I didn’t have my down payment in my account till Thursday so it delayed my pick up date (which I understand). On my pick up date - my son and my boyfriend go with me and the staff treated us great. Oh and I really enjoyed the whole coin kiosk thing. I test drove it for about 30 mins, got back told them I wanted it, signed paperwork in 5 mins and walked out w my car! My test drive w my family was longer than the time spent at Carvana. I hate car salesmen, which is the reason I tried out Carvana. I never thought I’d buy a car lying down watching TV, just like the commercial. 😂 But I did. Thanks Carvana for a great experience. I will and have recommended you to others..GedyBVersion: 3.4.1

Carvana: Buy/Sell Used Cars Cons

✗ I like the concept, but there’s still a long way to goI saw the commercials just like everyone else and really despise car dealerships, so I figured why not, but I had no idea what I was about to experience. On the plus side, it’s easy to navigate the app and view vehicle details and pricing. However, that’s where the fun ended for me. Like a lot of people out there, I have less than perfect credit. Even so, the 24% interest rate they offered me was outrageous. I’ve NEVER been to a car dealership that offered me anything over 15%, even when my credit was below 600. On top of that, they wanted a $3,300 down payment and then said that I didn’t qualify for their 90 day no pay program. If you’re going to advertise something stand by it and don’t try to back out, especially for customers who more than likely could use a break with everything going on nowadays. If all of that wasn’t enough, I selected the trade-in option and was disgusted when they tried to offer me $150 credit for a 2010 Toyota Corolla which has been independently appraised at over $2,000! My favorite part was when they told me it was worth $1,200 but subtracted over a THOUSAND dollars because they said “the market is saturated”. I live in Atlanta...Sorry Carvana, I like the concept but you still have quite a few improvements to make before you get my business..FrostphyreVersion: 3.6.9

✗ THE WORST CAR BUYING EXPENSIVE OF MY LIFEI test drove then purchased a car. Within a day the bearings went out. I requested to swap the car & choose one. The rep advised that the shipping would come from my finance check. They then tried to charge my account which over drafted the account because I wasn’t expecting a $990 draft. They did not contact me but instead cancelled the order. I only found out that the order was canceled when I called about another issue. I then spent an hour on the phone trying to find another car that met my criteria & be delivered on the original delivery day. I settled on another vehicle and submitted all the docs requested. Yesterday, the day before I’m due to pick up the car, the order is on hold because some one failed to uncheck a box indicating I would pay the car in full instead of financing & they tried to draft my account for almost $20,000 & then the 1st check can’t be applied to the 2nd car because the rep had me write the 1st car’s VIN onto the check. It’s Sunday & I can’t get a new check from the bank until tomorrow and then Carvana needs an additional day to verify. They say I can pick up the car Tuesday. By this time I will have driven a total of 6 hours over multiple trips to pick up and drop off cars and spent several hours on the phone between Carvana & the bank trying to fix this issue. This ineptitude has cost me time and money..RecbmbdessesnuVersion: 5.21

Is Carvana: Buy/Sell Used Cars legit?

✅ Yes. Carvana: Buy/Sell Used Cars is 100% legit to us. This conclusion was arrived at by running over 152,325 Carvana: Buy/Sell Used Cars user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Carvana: Buy/Sell Used Cars is 93.3/100.

Is Carvana: Buy/Sell Used Cars safe?

✅ Yes. Carvana: Buy/Sell Used Cars is quiet safe to use. This is based on our NLP analysis of over 152,325 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Carvana: Buy/Sell Used Cars is 93.8/100.

Should I download Carvana: Buy/Sell Used Cars?

✅ There have been no security reports that makes Carvana: Buy/Sell Used Cars a dangerous app to use on your smartphone right now.