MySynchrony App Positive ReviewsSynchrony Financial

MySynchrony Positive Reviews

4.5
4.5381 star

Total 14 Positive Reviews

MySynchrony App User Positive Comments 2024

MySynchrony app received 14 positive comments and reviews by users. Can you share your positive thoughts about mysynchrony?

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MySynchrony for Positive User Reviews

Needs an updateI love the app. I use it frequently and it have never had any bugs or issues until this month. The only thing I would fix is that you can only see two cards/accounts at once on the app. Having multiple accounts for my Care Credit card that Synchrony finances, it would be great to be able to see all of my cards and accounts available on the app in future updates. Also, I’ve been having a lot of trouble making payments on the app for a few weeks now. I thought it was temporary but it’s becoming an issue for me now to have to log in on a browser to make payments there instead of on the app. Please fix, thank you..Version: 1.0.7

Helps me in my busy lifeI use to be a stay at home wife, but after the little ones I babysat no longer needed me, I decided to get a job outside the house. Long-short, I’m not home much with my laptop, and paying bills on time that way has become a challenge. I downloaded the app, set up my account, and it’s literally a couple of taps to pay my bill. It helps me get stuff taken care of quickly, which is what I need. :).Version: 2.2.1

So simple to useLove the app! Love being able to see everything about my account and make minimum payment or pay a larger amount if I wish to do so. Also, like the fact that I can see when my Promotional balances are due to make sure they are paid in full prior to Maturity Date so I don’t have to pay any accrued interest..Version: 2.11.1

Since recent update, app worksI have always had good results out of the app for what I need. Just to pay on my card. No problems. Until the past month. It crashed throwing up error & I couldn’t sign in to pay on my payment so I had to sign in on the website to pay it. I was signing in with correct info. Website worked fine. In the past week they have finally provided update. It was still not working tonight until I updated the app. So with the newest update they have fixed the bugs that was causing the sign in not to work. Thank you for addressing that..Version: 3.1.0

Easy to Use, Easy to PayI’ve been waiting for a MySynchrony app for quite some time, and this is exactly what I was hoping for. It’s quick and easy to view all of my different accounts and their balances/due dates/minimum due. Making a payment takes less than a minute. Great user-friendly app. Just wish there was a way to view balances on promotional purchases, but that’s the only thing missing for me..Version: 1.0.4

Easy to use and navigateThe Synchrony app is easy to use and navigate. I’ve been paying my bill every month so I can continue to receive the no interest on my furniture I purchased. I wish I could get all of my Synchrony accounts on this app but it only seems to have my accounts which are furniture/appliances related. I’m sure if I call CS they can tell me if I can add the other accounts, they are very helpful when I’ve had other issues or questions..Version: 2.14.0

One or two thing missingThe app is easy to use and convenient but it is missing somethings such as in the settings I have no option to change my passwords or user name, that would be lovely. And I also have a problem with “message center”. It doesn’t work nor do I know how to use it or what it’s for. Other than that, I love the fact that you can request credit increase and that the customer service stays open until midnight but bedsides that the app has been good so far..Version: 2.2.1

Easy to use and navigateBeen using this app for the past two months to manage a purchase with Musicians Friend Platinum card, which is hosted by Synchrony Bank. It’s quick and easy to get snapshot of your current status, and easy to make a payment by various methods. I’d give it 5 stars if I could find a way to make my monthly payment automatically. It’s not that much trouble submitting the payment, but since I’m doing it every month, I’d rather just have it happen. Synchrony phone support was wonderful when I applied for the card (Musicians Friend special promotion), so I could probably call and have them set it up for me..Version: 2.3.1

User friendlyI like this app cause of it ease of use. Compared to other apps I would like to see an update that could possibly offer more detail purchased information such as what was purchased in other words in the transaction history show a recipe.... how many of us keep or lose recipes and forget what was purchased. Sometimes the app loads slow but that’s with all apps really. The design is nice for a basic interface. Over all I like the app and would recommend anyone who has synchrony to use this app..Version: 2.3.0

App made it easier to payI like this app in making my payments. Use of this card has allowed us to buy furniture over a two year time with no interest. I just finished paying the rest off and hopefully it works out well. I have never had any problems with my payments being paid on time after submitting them. I do hope nothing negative comes around from my last payment. Still my husband and I were new to even hearing about this company, but we have noticed more businesses are using it. Appears to be more positives than negatives in reviews. Still it was the easiest app we have ever used in making our payments..Version: 2.6.0

PayPal uses Syncrony, And they are cool!Now I’m new to Syncrony however since I’ve already had history with them through PayPal, I was able to get another syncrony account with 2+ years of interest free credit. Now I don’t know the history with the other customers but quite a few have given Syncrony 1 star on their app which I don’t see fair. Syncrony is an amazing service and their app is very “straight forward and get to the point”, And that is exactly what I need to do to make sure my payments are made on time in an efficient manner. The app also lets you download your statements and payment history for records which is also very important if something wrong happens, Which in some cases it does happen including if you don’t have control over that scenario. I love all of Syncrony’s services and I’m also very happy they are apart of PayPal, If they are teamed up with PayPal then I’m always in their books! Love you guys, You’ll always have me as a customer!.Version: 2.5.0

Satisfied Customer in AlabamaI thoroughly enjoy paying my bill with this app. Very convenient and easy to access without the hassle of trying to get through to customer service. You can keep up with everything with one click of a button. Thanks for making my life much simpler by creating this app. Thanks Tate Furniture in Phenix City Alabama for your continued business and maintaining the best customer service. 👍🏽.Version: 2.2.1

AwesomeI love using the app! It’s faster to login in and submit payment through the app than the website! Hopefully I’ll be able to retire the app once my two credits are paid this year. But definitely will want to do business with synchrony again! Because of them and me paying on time, my credit has gone up up up! Good customer service, in the chat, haven’t don’t the customer service on the phone. I recommend Synchrony to friends and family because it’s secure and the payments are easy to handle! Just good things all around!.Version: 2.3.1

Great App with one glaring problem.I was totally pleased with this until earlier this year. Ai that time a store I deal with decided to discontinue dealing with Synchrony Bank. I was not happy about that. In any event, I really had no say in the matter. The problem is that the credit card in question still appears in the app after I sign in. On the website only the CareCredit card shows. I have called customer support several times and it appears that no one there can remove the closed card from B&H Photo. I can’t use it and I’d like to lose it. Thanks..Version: 2.14.0


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