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SCRL: Photo Collage Maker App Complaints & User Negative Comments 2024
SCRL: Photo Collage Maker app received 69 complaints, negative comments and reviews by users. Have you ever had a bad experience using SCRL: Photo Collage Maker? Can you share your negative thoughts about scrl: photo collage maker?
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SCRL: Photo Collage Maker for Negative User Reviews
✓ Reduces picture qualityThis app would be a 10/10 if it didn’t significantly reduce the quality of my photos . I use a professional camera and when I go to save my seamless carousel photos I can tell a huge difference in quality which makes me not even want to upload them. I might as well upload the pictures straight from my camera roll. If the quality issue could be fixed this would be a great app to have and use.Version: 9.1
✓ Great but keeps crashingKeeps crashing when editing a photo then we I reopen it’ll crash when I click my photo I was editing.Version: 8.14.6
✓ Doesn’t save your photos and chronograph orderWhen you export your carousel, the images don’t see it in chorographic order the way you export of them.Version: 8.13.8
✓ Glitching every time I use itI have a top of the range iPhone, so I’d think it would be able to handle this app. Sadly not, the app keeps glitching every time I make a reel and at the end it aborts the app and I loose everything. Uninstalling and re installing, hopefully works better this time.Version: 8.1.1
✓ Not enough templatesI accidentally left the subscription on and got charged $45 for the premium. Which, fair enough was my fault. I contacted them asking for a refund and never got a response. Decided to use the app and realized how few templates they have. many are just unusable weird filter for the photos and not enough different layouts. i feel like it’s obvious what style most people are downloading this for and it’s not delivering for me..Version: 8.14.3
✓ Overpriced since they removed some featuresDon’t bother… I paid something like £30 for the year and it’s rubbish. It used to have features like Reel templates then they deleted them all, and now it’s basic photo templates left now. Not worth the money at all, unless they add more features back like Reels, and more variety. Its just the same stuff over and over. No new features for months..Version: 8.16.15
✓ Videos don’t work, wasted money.Paid for premium and it doesn’t even work… every time I tried to save a video, it distorted my images… I’m Not impressed. Will not be paying for this app, and I want a refund..Version: 8.13.2
✓ Changed to only allow 3 images, basically useless now.SCRL is holding back a previously free feature, having as many as 20 images in a project, and now limits to only 3, unless you pay for premium! This app has worked perfectly for a long time, but the devs keep changing things around to break the app, and this is the final straw. I don’t mind paying a single-pay cost, but I absolutely refuse to pay for a yearly subscription just to get what I had before. I’ll be looking for an alternative. Thanks for the rug pull!.Version: 8.16.1
✓ ScamThe features advertised are not available even after the purchase. You cannot save as video despite what’s being promised.Version: 4.3
✓ $10 a week? #deleteappThe good reviews are no doubt from when this app had a one off cost. Now a $10 a week subscription? What a joke. Instant delete. Brilliant business decision, guys..Version: 9.1.8
✓ Genuinely Ruined ExperienceI used this app frequently, it was so convenient and easy to use. I found it so rare to have a free app that allowed such creativity. Only allowing three photos, even on your own template, is absolutely ridiculous. There is no point in having the app for free. I guess I understand the need to make money, but making these types of changes this late into the lifecycle of the app feels icky. I feel shattered. So long SCRL, thank you for sharing your life with me..Version: 8.16.1
✓ TerribleWould not pay for this app, definitely not worth the money - wish I could have my money back!.Version: 8.7.4
✓ Can’t use without buying firstThere isn’t anything is app is offering that’s already available out there for free but whatever one tries to use to test it gets immediately blocked by their attempt to sell you their “subscription”.Version: 9.0
✓ No response from customer supportI sent an email few days ago with a query but haven’t heard back from them at all. Worst thing a company can do is ghost it’s customers..Version: 9.1.2
✓ Good app but frustratingThe app works well at creating collages and love the flexibility with the blank templates but I’ve had two “saved templates” just completely disappear now after spending hours and hours creating the collages. Really upset and frustrated as I used the app before for collages and didn’t have this problem yet now I’ve just lost hours of work..Version: 8.13.15
✓ Perfect except for the crashesAs a professional photographer, I absolutely love this app and the freedom and creativity it gives me. Especially for Instagram posts to tell a story with multiple images. BUT so many times it will crash while I’m in the middle of creating and adding images, and then if I try to open the app and go back, it will continue to crash. So I have to start over completely. Which is a huge bummer because it takes some time to put together. PLEASE consider a desktop version!.Version: 6.14
✓ RipProbably a good app if you didn’t have to pay for literally everything. Things in this app are definitely not free or require you to spam your friends with invites to be able unlock templates etc. Plenty of others that don’t require you to pay for anything..Version: 7.8
✓ Used to be great, but now you have to pay for almost everythingI was genuinely enjoying this app. i got so many compliments on my posts, and shared it with so many friends. I loved the fact you had both free and paid templates, but also the option to start from scratch and create your own collage, but now you have to pay to upload more than 3 photos when creating from scratch. I get that you want people to subscribe, but that just makes me want to delete the app instead. 3 is not nearly enough to create a collage from scratch. considering you can add as many frames as you like. i think either bumping the photos to 5 or 8, or limiting the frames is much more fair.Version: 8.16.1
✓ Paywalls everywhereI used to really love this app until they locked everything under a paywall like the ability to open up & edit saved projects/have more than 5 slides... not to mention the constant crashing, lack of autosave features & ridiculous amount of phone storage the app takes up. basically a useless app to me now unless I'm willing to add yet another fee onto my annual photography expenses :/.Version: 8.13.11
✓ Great idea but App crashesApp would be decent, but constantly crashes when you add pics to reels and then do any cropping or changing of the ordering of the pics. This means you spend all the time creating a long real with 50+ pictures and then it crashes as you go to save. You try again and the exact same thing happens each time. It’s unfortunate, but don’t need to have my time wasted, and that’s the only thing this app has been successful in doing.Version: 8.7.2
✓ Just okI honestly have no idea how this app gets so many great reviews. I use many photo and video editing apps that are faster, offer better templates and aren’t so confusing to use. This app also takes up a lot of space on my phone. I just deleted 20gb of saved items and I couldn’t find a way to delete them in one go and had to delete them individually — just an example of how this app is not as intuitive and easy to use as others. I have the premium version and I hardly never use this app bc the others I have are so much better. I use these apps for my job, I am a content creator for multiple social media accounts. The reel templates are ok but they take a long time to load and I have the newest iphone pro..Version: 8.12.1
✓ Confirmation screens????I so very desperately wish there was a confirmation screen to let you know you are exiting your work. I’ve done it to the same post set like 6 times and it is driving me absolutely insane. I don’t want to pay for premium, so all of my work each time is completely lost to the world. Even a simple “leave work yes/no?” Would suffice. Sometimes the app lags and I have pressed a button multiple times assuming I didn’t hit the right spot and have now lost multiple projects..Version: 8.13.12
✓ SCAMI purchased the one year premium plan and it still says that I have the plan in my Apple subscription; however, it says that the plan I have is free in the app. There’s no way to contact for support because the app one doesn’t help! This app was cute and useful until it decided to scam me! I want my plan fixed or my money back in full!! Update: Contacted the company on Instagram, since no one replied here, and then I proceeded to wait for over 24hrs for a reply. What I explained in the text must’ve not even been read because they texted back the same solution I already told them I had tried. I reported the app for scamming me through Apple since they said that they don’t handle refunds. And Apple had no way to give me a refund even though the app doesn’t even work for my subscription that I paid for! Only give me the FREE one. I’m just starting here, but I will be posting this on every social media platform available to make sure no one else buys into this terrible service that’s so terrible they don’t even offer the service I’ve paid for and won’t refund the service that I haven’t been able to use!!.Version: 8.4.1
✓ Useless unless you subscribeThe in purchase app prices is $25/year You can create but can’t save anything, unless you pay the subscription. Don’t waste your time..Version: 7.8
✓ Terrible updateNew update is terrible app doesn’t even work can’t add more than one photo without it crashing, 0/10.Version: 8.16.14
✓ Scam!!Just bought the templates. Can’t save any layout free or paying. The save button doesn’t work. Can’t transfer any pic to Instagram. Don’t download this. Scam !!.Version: 4.2
✓ Good start, but there are several ways to improve user experienceGood app! However, there are several things that would make the user experience better: 1. An auto save feature so you never have to worry about losing your work. 2. The ability to create unlimited free folders to organize your projects (I have way too many and never know where anything is). 3. The ability to delete a page between other pages, instead of only being able to delete the last one added. Also being able to move pages. 4. The ability to copy multiple elements at once (ex. several images) and paste. Also being able to duplicate images. And be able to cope an entire page of elements and paste in another project. It’s so frustrating going through my camera roll multiple times to create different versions. 5. Maybe a library for uploads? Like Canva where if you upload an image you can access the upload on any project. 6. The ability to choose which pages you want to save for a carousel. Incredibly annoying that I need to save all of them anytime I make a small change..Version: 7.9
✓ SCRL Gallery reviewI was charged on my last day (7th day of my trial) when I know I should have been charged on the 8th if I was to continue with this (which I do not). I already cancelled my subscription on the 7th day of the trial (Sunday 10th March 2024). Is there any way I can receive my refund? I have also emailed you and have not received a response..Version: 9.2
✓ Poor app with constant upsellingThis app has really poor design with aggressive upselling for their subscription plan. It’s bad to the point where I was not able to really take a good test run. The interface is clunky with constant upsell pop ups. Finally it won’t let you save without a watermark unless you pay their subscription fee. I am not going to pay for a subscription before I had an opportunity to run with it atleast for a few posts. As usual they have 7 day “trial” with auto renewal so that they can charge you sneakily if you forget. Did not earn trust at all. Avoid !.Version: 9.1
✓ Free trialOffered me another free trial so I availed and was charged for the premium fee immediately, and when I decided to cancel it the day they don’t refunded my payment. Waste of money.Version: 8.16.2
✓ It was fun at first…It was fun at first but then suddenly it made my phone storage COMPLETELY FULL and i could not do anything or continue what I was creating until I deleted more stuff. I checked my storage and I hadn’t even had it for an hour and it already was taking up some of the MOST space on my phone???? Also suddenly ALL the notes in my notes app disappeared coincidentally while I was using this. I’m not sure if it’s even connected but it’s just v sus that I started having problems with my phone and storage and suddenly all my notes in my notes app disappears as I’m using it idk. I really really wanted to like it. And I did enjoy it because I’ve been really into making panorama instsgram collages lately because the other apps I have don’t have templates that fit the amount of photos I am trying to add, as well as the various vertical/horizontal photos to make a panorama post work in other apps and their templates. I started using photoshop on my computer and just manually making a panorama collage so this was suddenly a life and time saver in making it less of a hassle in creating what I’ve been doing on my computer. However, because of the issues I started having that I mentioned above and the amount of INSANE storage it takes up on my phone, I will have to unfortunately delete this..Version: 8.13.1
✓ I wanted to love itThe interface is pretty okay as far as that goes. I was so excited to find an app to make carousels that had what I needed, only to find that it won’t export anything with a video in it… Even just one slide with one 5 second video on it. The app crashes EVERY single time unless I export as a video, which isn’t what I need. I spent so much time laying stuff out only for it to constantly crash when rendering. Why even have a video option if it won’t export a measly 5 second video? I’ve had better luck rendering videos in worse apps. As a designer, this is not ideal in any way. Definitely cancelling after the free trial..Version: 8.0
✓ A bit mehKinda cool for a little while. Not really worth the money for a subscription as the extras are a bit lack-lustre..Version: 8.13.2
✓ Needs some workThis app is great but needs work. There should be a text alignment option. It also shuts down after using it for a while and you lose your work. You should be able to save projects and begin others..Version: 4.0.1
✓ It was my favourite appI’m so disappointed, this is my first time writing a review. I’ve used this app for years and absolutely loved it. Was extremely excited when I saw they added new features like stories and landscape options. Only to be let down that they have now lowered their free version to 3 photos. Uninstalled the app, if I only wanted 3 photos I’d just use Instagram to upload them..Version: 8.16.1
✓ AveragePain apps 🤧.Version: 8.16.16
✓ DisappointedI specifically got this app and paid for the yearly subscription because of the reels portion. I was referred by a friend who used it and loved it. After I downloaded it, I didn’t have the reels option. I emailed and sent a DM in IG to see why I didn’t have it. I thought it was something wrong with my download so I tried everything while waiting for a reply from customer service. It took them SEVERAL weeks to get back to me only to say “oh yeah we’re discontinuing that”….. they should’ve made an announcement saying that because I would’ve never wasted my money that I can’t get back now. Poor customer service. Terrible company..Version: 8.14.6
✓ Keeps crashingSpending a while uploading videos and after a few mins the app crashes, very frustrating, especially if you’re paying for it. Not worth the money..Version: 8.1.1
✓ Concept is good but you can only use most features if you pay.I downloaded to make the collage but you can only add 3 pictures with the free version. pretty much useless..Version: 8.14.4
✓ Big ScamDownloaded this back in 2020 was using it and event purchased a number of template packs due to the high quality; only to find that they’ve now scrapped that and my purchases aren’t valid and I need to pay a subscription. They lived long enough to see what made this product good turn into what made the rest bad; and they barely offer additional content for the subscription..Version: 8.13.7
✓ Was good, but no music with reels?I used this app for the pictures and carousal and it worked fine. Then I was excited for the reels - what a major disappointment. The music doesn’t download with the video. That is a horrible model and many better apps out there for this. They really should make a disclaimer about this. Wasted a hours today creating nine reels… just to find out the music doesn’t download with them. If it is for yourself, it would be fine. But if you are doing client work - find another app..Version: 8.2.1
✓ Good but needs finer controlsOverall this is a great app. I’d be interested in seeing the following added before I consider purchasing… 1) Why can’t I resize text/font size? I can’t see a way to do this currently. 2) Can’t resize overlay assets such as sticky tape. It means you have to stay with what’s given, and often that means it’s too big or small for your project. Let us drag to resize and reposition (I can’t see a way to change orientation of something either). 3) A handy optional export option could be panoramic image (so all stitched together as one image)..Version: 8.16.11
✓ Works well but has one bad feature.I think this app is really useful however it requires access to all my photos on my phone which I just don’t feel comfortable with. Even if I go into the iPhone settings and change it to Selected Photos, this app won’t export photos and asks me to change it to All Photos. I have many many photo editing apps and this is the first one I’ve used, that requires All Photos to export photos. Will not be using this app until it changes..Version: 7.5
✓ Severely limited for landscape/car photographySpent some time with the app and found that 99% of the photo templates cater to portrait mode shooting. It was difficult to find a nice, minimalist template that showed off photos without gimmicky tape graphics and fake film. Functionality when editing is also capped at adding text, or fake graphics. I’d love to see basic features like flipping the template horizontal or vertically. I’d also like to see a wider range of templates or a template builder. I feel like I maxed out what this app could do in 5 minutes so why would I pay $35 to play with it for a year?.Version: 8.6.1
✓ Updates killed this appI used to love using this for basic carousel posts on instagram, and didn’t have an issue with using over 10 pictures at once, but now I can only use 3 pictures before buying a subscription?! (That’s priced at $45 a year just like every other app now) Another example of corporate greed..Version: 8.14.1
✓ Really wanted to love thisI so wanted to love this app, as many of my friends use it and it looks amazing. However, in trying to make and save my first carousel, the app has crashed on me while saving close to 30 times. I even purchased premium to see if it would get better, but nope. I’ve restarted my phone, deleted and restarted the app, and started over making the carousel countless times. It just seems glitchy. Bummed because the result is so lovely but I don’t have the time for making the same carousel over 20 times. 🥴.Version: 6.26
✓ Super Cool Cash GrabSCRL is super cool and super useful. Tons of options and aesthetic templates, as well as ways to create your own designs and exercise your own creativity. However, much like everything nowadays it seems, there are quite a few options that require buying the premium subscription. That being said, there are lots of creative, cool options that don’t need the membership. So, if you’re okay with reusing the same templates occasionally on social media, shouldn’t be a problem..Version: 8.16.8
✓ Usability issuesThe app has always been great but I paid for the full version and now I’m experiencing usability issues where images are just disappearing from my edits. It’s really annoying I hope you can do an update to resolve this so I can only give 3 stars at the very best. If this problem was resolved you would be a 5 star app..Version: 8.14.6
✓ Stole my moneyI've had this app for a long time now. Years. I liked it, although not obsessed I purchased packs and used them. With some new updates they completely locked me out of my previous purchases and will only make them available with subscription. That is bad business and horrible customer care. I completely understand switching to a different style of product and app use, but not allowing people who's spent money to keep the packs they purchased... well, you lost a potential subscriber..Version: 8.0.6
✓ Requiring premium repurchase prior to 1-year advertised.After I upgraded my phone the maker of this app is requiring me to repurchase in less than one year. I have only had this app since April of 2020 and now it’s December 2020 and I have to repurchase. Please help me or buyer beware. I will change this review with an update once the maker restores my full premium purchase by restoring the remainder of the time owed to me. FYI - I did not change Apple ID’s. The system is not recognizing that I already purchased the premium package. Maybe it’s an honest mistake or glitch but I would appreciate receiving the remainder of my subscription please. This is an incredible app/tool, I hope the customer care is incredible too..Version: 6.13
✓ No point in the free versionAll the templates that look any good are premium only so unless you’re willing to pay, none of the layouts and the majority of editing features are accessible. That showed me: never download an app based off an ad on IG..Version: 8.1.1
✓ Do NOT downloadWhen you aren’t be bombarded by ads you can only add three photos to a collage without paying. Useless and horribly designed money hungry app..Version: 8.13.15
✓ As usualEverything is hidden behind a paywall Wasn’t even given a chance to use the app for a second before being asked to sign up for premium. I declined then went to use the app just to see the app’s pretty much useless unless you pay them..Version: 7.4
✓ Unsure if I should buy the subscriptionI recently started to use the app (1 week trial) and wanted to genuinely pay for the subscription. Now I am not sure anymore. The apps keeps failing when I am trying to create a reel. The app closes out of nothing and my whole project gets lost! I then have to start all over again and sometimes it fails again. Yesterday it took 6 tries to actually finish one reel and I almost threw my phone through the window. As I am writing this review the app failed 3 times in a row. Therefore I am thinking to cancel my free trial and don’t pay for the subscription. Very disappointed..Version: 8.0.9
✓ Paid $5 for this app and now they want to charge $40/yearI found this SCRL a little over 2 years ago. I really like how it’s user friendly and the quality of the templates. But it is frustrating when I have been a customer and paid for the app, only to find out recently that they made adjustments to the app and now I have to pay $40 a year to access my old collages because they are now “premium templates” . It’s stupid and I wish they could waive that premium payment for customers who have been using and promoting the app on social media for years prior to this new subscription fee. It’s a shame I can’t access my old collages, I do enjoy this app but doing long time customers dirty is baffling..Version: 8.16.14
✓ 1 week ‘free’ with your credit card!I get 1 week free to try out features but have to hand over payment details 1st! No thanks..Version: 9.1.10
✓ Good app but always have technical issuesI am a prof photog and thought this app would help with designing posts for social media. I had a few projects saved, but my app kept closing every time I tried to save as a video. I upgraded to premium, still kept closing. I deleted the app and re-downloaded it and now ALL MY CAROUSELS ARE GONE! There isn’t a way for this app to have a membership where your stuff is saved?! Really frustrating..Version: 7.7.4
✓ Are you serious?Has no one pointed out that there’s no live back up / auto save feature? I just spent an hour working on something very intricate, lo and behold I back out of the app to answer a message and go on instagram for a few minutes only to come back and have the app soft reboot. Even if you attempt to constantly save the images and re import them you lose each singular object and instead it becomes one giant photo. I wonder how many others have had the same issue. Just implement some sort of live auto save function and separate the objects (Re: retouch app.. of which constantly allows you to view last edits) Also unironically bought every pack on the app only to really never actually use them (you can’t actually add unique image boxes as you can normally through a fresh start with no paid template). This is probably my first review on any site in my life I just hope atleast one person reads this and takes the precaution of not letting the app time out..Version: 4.1
✓ Nothing in the app worksYou can’t add more than one picture at a time so you have to go back in and scroll through your photos again and again to add them to a project rather than dumping five or six at a time to move around. You can’t search for photos in an album. It only lets you search through your general photo library. Actually both of these issues might be with the new iOS not too sure. This one is not the iOS issue though. YOU CANT CROP. When you attempt to crop a photo, it just resizes it..Version: 8.16.1
✓ Works but poor resolutionYes it chops it up for your carousels, but the resolution degrades so much that the pictures become unusable. Can the creator please fix this?.Version: 7.4
✓ What happened to reelsHi curious as to where the reel templates have gone it was the main reason I was paying for this app. Have you deleted them if so please let us know as I don’t want to pay for a product that doesn’t offer what it used to..Version: 8.15.1
✓ ScamAuto renews and no option for cancellation!!!.Version: 9.1
✓ Lags and save function doesn’t workI see a few other reviews mentioning this issue as well and I hope the developers look into this. There are many times where the app lags, which I understand there are many videos being loaded on but to add to this, the save button would save your reel as of that time into your camera roll but if you exit the app and go back in, it seems to erase your progress. Also it glitched in a way where the preview image of the video was shifted by one, so it didn’t match what I thought I was opening. Sometimes when you’re on the page of choosing a reel, the song lags and skips and will not stop until you close the window and reopen..Version: 8.7.2
✓ Not freeOnly one template is free..Version: 8.1
✓ Fix the appApp decides to quit half way through making a reel and does not save progress, I have tried to make the same reel 6 different times yet can’t seem to finish it without it quitting half way through..Version: 8.1
✓ Don’t waist your timeThis app isn’t worth the download..Version: 8.13.12
✓ Was good until they changedThis app was perfect. I had it a good 6 months and did all my posts with it. They had some features that were premium only which I understand. I had the free version and it allowed for unlimited photos on a blank template. Then one day they changed it from unlimited photos to only 3 images only per project. As a photographer that’s not enough. I’m disappointed because this app was perfect but I can’t justify paying $35 for this..Version: 8.16.1
✓ Always crashing!I’ll spend 20 min creating a reel and this app just crashes over and over. Ridiculous this is being released to users..Version: 8.13.9
✓ Fix Reels ASAP!Adding reels was a cool feature, but they allowed you to edit the timeframe of each photo and somehow the app crashed on me and when reopened no saved work and the reels are ONLY allowing you to go by the preset timeframes. I worked on a reel for 2 hours, 30 frames.. all different timeframes and before I saved lost everything, it was heartbreaking. Even when trying to recreate what I did, I wasn’t able too. The Reel section continues to crash before even getting through all frames now. PLEASE FIX THIS!!!!!!!!!!.Version: 8.7.2
🙂 SCRL: Photo Collage Maker Positive Reviews
SCRL: Photo Collage Maker works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact SCRL: Photo Collage Maker.
⛔ SCRL: Photo Collage Maker Problems
