- 93.6LEGITIMACY SCORE
- 94.1SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Scanner · App Complaints & User Negative Comments 2024
Scanner · app received 146 complaints, negative comments and reviews by users. Have you ever had a bad experience using Scanner ·? Can you share your negative thoughts about scanner ·?
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Scanner · for Negative User Reviews
✓ Horrible applicationHorrible application.Version: 2.5.1
✓ RubbishAbsolute rubbish this app is. Almost finished scanning 50+ pages and the app kicks you out and saves nothing! Tried this multiple times. Given up..Version: 2.0.7
✓ Go anywhere else for a scanning app!!I also have been charged 2 times in 2 weeks for this app and I didn’t even know it was on my phone. I must have downloaded it years ago to scan a copy of my passport and definitely don’t recall signing up to any subscription! I’ve deleted the app but can’t figure out how to ensure there are no more charges to my account. DO NOT GET THIS APP!!.Version: 1.4
✓ Steals moneyI had the app for a day, deleted it, and it has continued to steal money out of my account for a premium subscription that I did not approve, money that I can’t get back. Do not get it..Version: 2.0.7
✓ ScamKept on charging my credit card without permission. Avoid!.Version: 2.4.1
✓ Would be better if it were freeGood app, but don’t want to pay for this.Version: 2.1.8
✓ Save to photo library is not workingScanned photo was save to library was properly work before app update, after updating the app my iOS device can’t save the scanned photo to my photo library, it’s only save to google drive and Dropbox, please fix the issue.. ..Version: 1.3.4
✓ Doesn’t work properlyI was using the app to create a pdf of some homework I had to submit. At first I tried making a pdf of it all but was told by the app there was a limit of 10 pages. I tried splitting it up into multiple documents of 10 pages but it still didn’t work. After that didn’t work I relented and signed up for the free trial because I didn’t want to deal with it anymore. But the app fails to acknowledge I’m signed up for the trial and continues to not let me send large documents as if I have the free version despite me deleting and redownloading the app and making sure I was signed up for the trial. I missed the due date of my assignment because of this and am very unhappy with the creators of the app..Version: 2.1.8
✓ SneakyI downloaded this free app to only find out it’s actually a paid weekly subscription. 1 . There is no information on how to cancel prior to the payment coming out 2. The app doesn’t even work - scanned pixelated and blurry.Version: 2.0.4
✓ Left hand side cropping errorA decent app but cropping is harder than necessary on the left hand side because it wants to slide the page left else 5stars..Version: 2.1.11
✓ Infuriating.When taking a photo and then cropping it, trying to drag the edges to the corner of the pages work 1 out of 10 taps!! It just swipes back to the camera the other 9 times. Delete!!.Version: 2.1.3
✓ Quite good appPaid for the app but still getting annoying adverts, which when scanning lots of paperwork it’s very annoying to have to wait for the adverts to finish and let you carry on..Version: 2.0.7
✓ Automatically subscribed at £3.49 a week.I don’t remember subscribing to this but clearly I did at some point, and ended up being charged £3.49 a week, didn’t find out until my iTunes bill came in at the end of the month and I had 4 weeks worth of payments taken. Who is going to knowingly sign up to this at an annual cost of over £181? App works well, constant blocks mean you have to subscribe to use it, if you do don’t forget to cancel it when required as you will be being charged at a weekly rate and the charge is ridiculous for what the App does..Version: 1.3.8
✓ Takes money without permissionWithout subscription or notification it takes money from your account. Do not download.Version: 2.1.8
✓ They won’t cancel my subscriptionThis app is horrible. I didn’t want it and I have tried numerous times to cancel my subscription. Don’t buy it! But, if you have purchased it and are having problems cancelling your subscription, I think it is time to start a class action law suit against this company. The actions of this company not cancelling subscriptions is highly illegal!!!.Version: 2.1.7
✓ Don’t download.Regret downloading this. It looked decent so went for the trial... it works well until it comes to exporting at which point you can’t get anywhere with it. Worried I’m going to be charged now. Just deleted the app and it seemed to forget I had the trail?! So if that means unsubscribed then great! Either way won’t use and won’t recommend..Version: 2.0.7
✓ AppalledI am appalled, disgusted and extremely disappointed. Apparently I signed up for this ap in November. Apparently it was a free 3 day trial then a monthly subscription. I have been conned out of paying £9.99 per month in December January February and March. I have never used this ap and I certainly didn’t divulge my card details. I would never, repeat never subscribe to pay for a scanner ap as I have a printer scanner of my own. Apple are unwilling to help with a full refund as some of the subscriptions were paid more than 60 days ago. BE CAREFUL OF BEING SCAMED..Version: 2.1.8
✓ DO NOT DOWNLOAD THIS APP IT WILL ROB YOUThere was no free version offered to me, so I signed up for the free trial and immediately got a notification from my bank that it had charged me the 9.99. I then immediately unsubscribed and deleted the app. A month later, I was charged another 9.99 even though I had unsubscribed and deleted the app. I am extremely disappointed in this app and think it should be removed from the App Store immediately. DO NOT DOWNLOAD THIS APP it is unreliable and will cost you money that you can’t get back..Version: 2.1.8
✓ Terrible appOnce you scan the documents you can’t do anything with them. Upload them. Save them to your photos. Upload them to Dropbox or any similar websites. Waste of space. Also it was telling me to add an email in when there was nowhere to input and email account. Had this before and it did well but it has been terrible..Version: 2.0.4
✓ It’s ok...The cropping portion of the App is extremely glitchy when it comes to cropping a full size image down to a portion of the image. Everything else is pretty functional. I just signed up for the 3 day free trial because I only needed it for a few things. But $10 a month for a subscription. You might as well go and buy a scanner at your local electronic store and save yourself some money..Version: 2.1.8
✓ Pretty Cool until.....Nice little app. Just getting used to using it and then loads of ads started appearing and then unable to email PDFs. App no good at all to me if docs are just going to stay on phone. Only upgrade option of to subscribe to $9.99 monthly charge!.Version: 1.3.3
✓ Super compliquerVraiment pas conviviale.Version: 2.0
✓ !It said 3 days trial but when they charged me 14$ from the first time. Fake promotion of free trial. Overall, app is pretty convenient but not worth of 14$ anyway..Version: 2.1.8
✓ UselessI paid for the upgrade and still it shows me ads and won’t let me scan more than 10 pages and asks me to upgrade, even though I have. I want my money back.Version: 2.3.2
✓ Cancelled subscription and still got chargedI cancelled my subscription before the trial ended and I still got charged the $12.99/month!! I want my money back..Version: 2.0.6
✓ AdsCall me crazy, but when you actually purchase the premium version of an app, of ANY app, you should not have to continue seeing ads. There also should not be a page restriction, considering it says there is no page restriction with premium. ESPECIALLY when you are rushing to scan and submit your final exam for school - really shouldn’t have to deal with that if I’ve paid ya. 🤷🏼♀️.Version: 2.1.8
✓ It works, but low qualityI get people eating this 5 stars if they haven’t tried other apps. After all, it does work. However, it has rudimentary editing capabilities to make scanned sheets vivid and clear, and when bulk scanning 5 pages, they look like they are different sizes. I’m canceling this subscription and using another app..Version: 2.5.19
✓ Not so good all things consideredThe scanner worked fine for my needs and being able to email directly out of the App is good. HOWEVER I could not find how to save the scans to my Photo library nor a way to batch email a folder of scans. Everything had to be painstakingly emailed separately. THEN take into account you need to pay a monthly subscription to use it. Gimme a break. I paid for 1 month but I’m still getting the annoying ads as if I’m using the free trial. Too many negatives. I recommend finding something else all round more user and budget friendly..Version: 2.0.8
✓ How to end free trialYou subbed to scan a 10+ pages document and want out immediately? Go in the app-> settings -> subscribe to PRO (or whatever it is in your language) -> manage -> end free trial App is ok to scan if you don’t have Normal scanner at home. Not the best quality but it can save your life. Don’t forget to unsubscribe as this app is clearly a passive income cash grab from the devs. Check out their policy they can get your data too and you can ask them to delete all, as per law..Version: 2.5.1
✓ Be careful!The app worked really well and delivered good quality images. However I thought it was very sneaky to have auto-renew set to on so you get billed for £4.49 automatically at the end of the trial period. I know you should read the small print but when you are busy and in a rush you don’t read every detail..Version: 1.3.8
✓ Useless appThe company changed me 14.55 monthly.I have no intention to subscribe such expensive app. How can they do that. Very bad experience.Version: 2.0.7
✓ I CANCELLED AND DELETED THIS APP SAME DAY AS DOWNLOAD AND THEY STILL CHARGED ME!!!!!!I downloaded the app, used it once, deleted it and cancelled within 10 minutes and they still charged me $15! There doesn’t seem to be any way to report it or get refund. DONT DOWNLOAD THIS APP!!!!.Version: 2.0.6
✓ ScamFirst day subscription and it has a lot of problems so I wanted to unsubscribe before the three day free trial ends but I am unable to ‘cancel subscription’ the way the app told me to at the beginning. I’ve been searching and looking up different ways to unsubscribe but it still won’t let me. I sent them an email let’s hope they reply. Really disappointed as I don’t enjoy having money stolen. It would be considered stolen considering I can’t unsubscribe. It seems as though others have had similar problems so I don’t understand why it hasn’t been rectified yet. I am giving it a 1 star but only because negative 1 isn’t an option..Version: 1.4.2
✓ Their trial is a lieWhen you sign up they say that you get 3 days free, yet you don’t.They actually charge you $9.99 for an entire month when after you purchase it it says that you can actually do one week for $4.99. So there is no three day trial at all this is ridiculous and false advertising an attorney need to look into this so that they are not able to take a vantage of people and take peoples money when it’s an awful app anyway. I want my refund as I did not use this awful app for even 1 hour..Version: 2.4.1
✓ Scam!Wanted to try the free trial and now am tied to a Monthly subscription that I can’t cancel!!! Grrr DO NOT BUY.Version: 2.0
✓ CheatRip off.Version: 2.1.20
✓ So many adsWish I’d read the reviews. So many ads. Couldn’t even scan one page before all the ads began. White page scanned blue and it was so difficult to get it to look right. Had to go outside and take a picture in the sun just to get it to look like the original. Am deleting this after 10 frustrating minutes. Now I just want to make sure I’m not charged for the subscription after 3 days..Version: 2.0.7
✓ Not a free app. It’s a free trial app that will automatically charge your cardPLEASE NOTE this is not a free app. Even though I search for free app./Scanner. After three days it will automatically subscribe it’s self and charge your charge card through Apple and you will not get A refund. Losing $9.99 for just downloading this App. And when trying to remove your charge card Apple Will not allow you to remove your card. You have to cancel your card with your bank thus, Get a new card and do not attach it to your Apple ID. If I search for free Apps I expect it to be free. Not free trial..Version: 2.1.2
✓ Cancel subscriptionDownloaded and then saw a monthly charge after the 3 day trail and I’m not going to require an app like this so deleted the app but cannot see where I can cancel the subscription so please can you advise or cancel it your end to ensure no charges are made. This is an area for all apps that make it difficult to unsubscribe and Apple you should ensure it’s easy to do otherwise I could be out of pocket for something I do not need and was unable to cancel..Version: 2.0.7
✓ Can do the same job with your cameraFar to fiddly. (See my hack below) Three pages took me almost 10 minutes to crop because App struggles to find the edge of the documents. It would have been easier to take photos in camera and then crop and save. More development needed before charging such a huge monthly cost and they do not answer your messages. Requested a refund, and they seem to hide behind the system. Hack! Press and hold your notes app, it will give you the option to scan. Surprisingly it does the same job as this scanner for FREE!.Version: 2.1.7
✓ Rip offRidiculously expensive and doesn’t even really work properly....Version: 2.0.4
✓ Paid for a week, did NOT receive “Premium” serviceHad to collate a bunch of school stuff & signed up for one week of use. Because I’ve been incredibly busy, I unsubscribed so as not to be billed continuously. Despite notifications that app would be functional through end of paid time it immediately defaulted back to unpaid settings. Tried to make the best of things by creating sets of 10 page pdf. documents instead only for the app to become completely unusable less I upgrade to “Premium” $9.99 once again..Version: 2.5.1
✓ DO NOT download this app!DON’T download this app. The developers use extremely sleezy techniques to get people to “subscribe” to a service that’s completely worthless, considering you can convert images to PDF through the Notes app in your phone. They force you to subscribe to a free trial, and there’s no easy way to cancel this trial before it charges $10 (10 freaking dollars) a month later. I immediately contacted their support to cancel my subscription after starting the trial but they never responded. Deleted the app thinking that’d work, but sure enough had a $10 charge a month later. Tip: you have to cancel the subscription through your Apple ID settings in your phone. Don’t download this app. Use the Notes app in your phone and save yourself the trouble..Version: 2.0.7
✓ Deceptive practicesFree trial automatically turns into an extremely costly weekly subscription with no obvious way to cancel. Like other users I only realised this had happened after a few months when I had already paid out ~£30. Don’t bother with this app, it’s not worth it..Version: 1.4.1
✓ Glitchy ExportingFor the free version, I had no issues with the app until it came to exporting. When exporting multiple files, it somehow only exports that same number of copies of only ONE of the files (for example, I had 8 scans that I tried to export, and no matter what service I chose for exporting, I got 8 copies of ONE of the scans rather than 1 copy of each individual file). Not sure how this works, but it is glitchy and now I have to individually export each file to ensure that I don’t get duplicates!.Version: 2.1.1
✓ Avoid!!! AVOID !!! I bought the app for $3.99 thinking that it was a deal for a scanning app. Then, after the purchase, the thing said that it was a monthly service of around $10. Well, that’s pretty steep. Upset, I started using the thing and it worked OK, not amazing, but OK. Went to email the scanned document and got slapped with a 5 second COMMERCIAL and then on the subject line was something to the effect of “!!! TRY OUR APP !!!”. And in the body was an web link to “!!! TRY OUR APP !!! “. Long story short, I erased the stupid thing after having it on my phone for around 10 minutes..Version: 2.1.8
✓ Read the fine printRead the fine print very carefully. Automatically puts you on paid subscription after 3 day trial expires..Version: 2.0.8
✓ Should be called Scammer appA couple things. This is first of all not a very good app. The “scan” that it does is just a black and white picture that is cropped along the page lines—which in no way looks like you actually scanned a document. Secondly, the app uses nefarious methods to get users to subscribe for $10 a month. $10 A MONTH!!! For an app that a 12-year-old could make. It’s a joke. Not only would $10 for a one time purchase be absolutely ridiculous, but they subscribe you automatically to the monthly billing, and make it purposely confusing as to how you might unsubscribe. This is an perfect example of tech being used unethically to exploit customers. I’m lucky that I’m a 25-year-old with a decent knowledge of how these things work. I can only imagine how many retired folks are being charged $10 a month and have no idea how to unsubscribe. What a pitiful way to earn money. This is the exact kind of thing Apple should be flagging—instead, they put their ad at the top of the search result page when you look for a scanner app. An ad which, by the way, is being paid for using the funds they’re siphoning from unwitting customers. Pathetic..Version: 2.1.8
✓ Almost costed me 25% of my gradeThis app has a function that does not allow you to have more than 10 pdf’s at once and ask you to pay their premium. The issue is that I was crunched on time so I decided $10 for 25% of my grade since it didn’t allow any other options and the exam was due in 15 minutes. I PRESSED PURCHASE AND THE APP FROZED. It never allowed me the option the purchase the premium at all and wasted my time. I managed to turn in my work 1 minute before it was due missing 3 out of 13 pages of my work. And during all that time the send by email option did not work and wasted even more of my time. If I didn’t have a Mac book and submitted my work using iCloud that would’ve been a guarantee F for that class. Now I am currently looking for a new scanning app because it was clearly not a good idea to trust in Scanner..Version: 2.1.3
✓ Unexpected chargeWatch out, you will be charged , even if you think it is a free trial. I hate when app developers are sneaky about getting money out of you. So no matter how good this app is I will cancel due to the unexpected fees!!!.Version: 2.5.19
✓ Sneaky! It’s not free!It would be very easy to get tricked into a monthly payment for this app. I was very lucky that I caught onto their tricks! App appears to be free, but after only a three day trial, they charge you 10 bucks a month! Ridiculous! This was not clear as the app was advertised. I was lucky to have caught it before I was charged. I also had to reload the page several times just to be able to unsubscribe… Suspicious. Beware! There are lots of actually free apps. Get one of those..Version: 2.1.2
✓ Watch Out!!!!The scanner seems to work okay, just like any other scanner app really, but there is a screen that pops up when you’re ready to start using the app asking for your credit card, that “will not be charged” if you’re using the free version. You think you have to give the information in order to use the app. You think you can’t move forward and start scanning your docs without the information. They word it in such a way that they make you believe it’s needed as part of the set-up to use the app, the card won’t be charged. But as soon as you enter the credit card information BOOM!! They’ve got you and you’re card gets charged. Then good luck finding out how to contact them to stop the charge. There is no contact information and the only two email addresses you can find, are both “unknown” and “undeliverable.” I had to call the credit card company to dispute the charge and I put an alert on this company, and then canceled my credit card. Beware!!!.Version: 2.1.2
✓ DON’T GET THIS APPYou have to subscribe to scan and save more than 10 pages. However, I tried three times to subscribe, my account says and confirms it’s subscribed, but the app wouldn’t allow me to scan more than 10 pages. I had to buy a second subscription from their plans to get the app work. NOT WORTH IT. I also tried to connect it to my google account, but google promptly blocked the app from doing so because it was trying to access my private data..Version: 2.1.8
✓ AwfulDoesn’t focus, takes unusable scans and constant advertising is really annoying.Version: 2.0.6
✓ Hope y’all lose your company10 pages is the limit. Tells you after you try to save, meaning you’ll have to delete all the important scanning you just did without getting pro. Great, these worthless scummy sewer developers are holding my info hostage. Fine, I’ll bite, and I bought pro. Only to notice your app doesn’t even know when you buy it. Meaning I still lost everything. I hope you people get in a horrible car accident. It’s what you deserve after publishing this garbage..Version: 2.4.2
✓ Bad appDifficult to crop, can’t save to photos, only saves in black and white unless you pay.Version: 2.3.2
✓ I paid for pro and am not receiving any of the benefitsThis app does a great job of scanning my docs and allowing me to upload them to sites easily so I decided to pay for pro and keep using it. I paid the $9.99 for the monthly subscription and it keeps telling me I'm subscribed and it shows up in my Apple subscriptions, but I keep getting ads and the app won't let me scan files more than 10 pages long! Very upsetting as I needed this for my online classes.Version: 2.1.2
✓ HorribleIt wouldn’t let me save my 27 page document even after subscribing! Just a waste of time and money.Version: 2.5.3
✓ Do not download this app.An absolute joke that you download this app for free, only to be misled into paying exorbitant monthly fees for a simple scanner. No warning given and intentionally misleading. Avoid downloading this.Version: 2.1.8
✓ Does the job, eventuallyI’ve had the most frustrating time using this app. Some of its functions are nigh impossible to use. So I’m venting my frustration by leaving a bad review.Version: 2.1.2
✓ Don’t wast your moneyNot really free trial,it charge me 10 pounds monthly fee, even I download and delete at the same day, And after a week I download it again and then it charge me 10 pounds again..., I think this is a app I will never want to use anymore..Version: 2.1.20
✓ Stealing money from your POCKET!I choose to buy for 1 week after trial, because i need only that much time to solve my paper work. BUT IT CHARGED ME FOR 1 MONTH WHILE I ONLY CHOOSE PAYMENT FOR 1 WEEK. I do put a complaint on their app, they said they have no refund policy because they co-operate with app store. Consider again before installing..Version: 2.1.3
✓ Awful don’t waste your moneyGot a free trial and it was awful! Ads come up every 2 minutes which of your scanning a lot of documents is super annoying! You have to wait five seconds to make the ad disappear which is standard procedure however, it doesn’t let you click off the ad it forces you to click on the ad which of course opens the App Store. In order to bypass the ads then you must close the app and reopen otherwise the ad is STILL running in the background. App is also clumsily designed. Say you’ve scanned 10 pages and want to group them all together and send them via email you can’t, even if you’ve created a folder! So you have to send each page one by one! I cancelled my subscription as soon as!.Version: 2.0.8
✓ Please don’t charge meHi can I please confirm I don’t get charged? Just downloaded this app but I don’t want it anymore. Can’t find the unsubscribe button. Please help..Version: 2.0.7
✓ ZERO StarsI spent about 20 hours scanning documents for work last week, and when I went to email them, it said to upgrade for $9.99/month (and the other $/month options) so I did that bc work will reimburse me. But when I went to email after that, it kept telling me to subscribe when I already had, and if I tried to “restore” it told me I had already subscribed. Still had ads, still couldn’t email anything. Emailed tech support with zero response. Here’s to another 20 hours scanning this week using Evernote Scannable bc it was recommended by a friend that uses it for her work all the time with ZERO issues..Version: 2.0.8
✓ AThis is driving me nuts everytime I wanna take a picture it only keeps the chart not the whole paper and my drive keeps blocking the app when I wanna send the docs..Version: 2.1.8
✓ Mobile scannerHard to use, will delete.Version: 2.1.8
✓ DANGERDanger this is a dangerousGame or party I tried scanning it and it didn’t work. I did the subscribe button for a three day trial and it didn’t work. I started shaking the camera also to see my picture to get blurry to see if it would scan it and it just came out white and black. This is a bad rating. I’m giving your two. I’m so mad because I waited so long for this download just for not to work. Wow and I can just use the Scanner I have at my house rude.Version: 2.5.13
✓ Not as good as it claimsI have used scanner app for my work purpose to create pdf file this one does not take a good picture the quality of the pic is really bad and just so all knows I have a good quality iPhone used for this app once I emailed it it looks so bad that I can't read some of the texts.Version: 2.5.16
✓ How do I delete this app3 stars Great scan Hard to delete.Version: 2.0.4
✓ No obvious way to cancel contractI signed up for this app for a one off job. When I tried to cancel I would not find out how to do this. I have emailed the creator and am awaiting confirmation as to whether my email will be registered as a formal request to quit the app and not pay when the auto renew kicks in after then3 day period. Apple should not allow apps like these that do not make it easy to exit the contract. I would say don’t bother signing up for this app unless you have the time to chase a response and instructions how to cancel..Version: 1.3.8
✓ Faulty AppShuts down every time I try and scroll through my documents. Now I can not look at my PDFs.Version: 2.2.1
✓ Misleading from many angles!I would avoid this app at all costs. You will need to get a subscription before you can access it free for three days. I would suggest using it for a day and then cancelling it! To cancel the subscription go to your settings - iTunes & apps store - click on your id - go to the app and cancel it from there..Version: 2.0.7
✓ Premium is broken for over 10 pagesI got this app because I had to scan some legal documents on short notice and my printer/scanner was broken. Up to the 10 pages worked fine. I had to scan 13 pages and had to be in 1 document so I was forced to buy the premium version for $9.99. I purchased the monthly subscription for $9.99 just to use it to scan this one document and every time I got to the 11th page it prompts to buy premium which I already purchased. It turns into a cycle for pushing to buy premium that I already own, even stating “you already own this” and bringing me back to the same point again and again. Very frustrating and left me unable to scan when I needed it the most..Version: 2.1.21
✓ SCAM - DO NOT DOWNLOADA very deceptive app with an automatic weekly/ monthly subscription fee after the 3 day trial. It is really unclear as to how to unsubscribe with no guidance or direction in the settings of the actual app. I managed to unsubscribe by clicking on a “review your subscription” link at the bottom of the subscription confirmation email I received when I initially installed the app..Version: 2.0.4
✓ App keeps downgradingI’ve been using this app for years as it’s been very reliable, convenient and easy to use. Even though it only used to allow the user to save two main documents at a time with the free version, you could scan a multi-page document and it didn’t limit the amount of pages. The newest free version doesn’t allow multiple page scanning, and you can only save 3 pages at a time. Disappointing..Version: 2.1.2
✓ Charges you for free trialThis 3 day trial they advertise is false. As soon as I put my info in for this “free 3 day trial” they immediately charged me for one month. I went to support to write a complaint and get a refund as this was my first time using this app and a message appeared AFTER i sent in the request saying they do not offer refunds lol total rip off. It scanned my document well though. The app works, but they do a great job of stealing your money..Version: 2.1.19
✓ Treating Customers FairlySimilar to other reviews however cancelling and stopping payments are another issue. From the treating customers fairly point of view, it’s sneaky how the payment element is hidden and considering with GDPR you have to opt into things like this it seems wrong they assume you want to continue after free trial..Version: 1.4
✓ Bad edit and bad camera.Cant crop at all because it just scrolls back to the camera instead of the corners and then you have to do it again cause the corner didn't stay in the spot you wanted it to and the ads are so annoying cant do a thing without annoying ads id rather just take picture and change the image to pdf on my computer than this bad app..Version: 2.1.8
✓ They will charge you if you cancelI got the free trial for this app and then cancelled on the day of getting it and the company charged me under a different name to my credit card. I can see that the same thing has been happening to other people now that I’ve looked into it.Version: 2.5.3
✓ Garbage AppYou can do more with your Notes app on your phone and is free. You have to drag four corners instead of it recognizing the sheet which nds up giving you distorted scans that look extremely amateur. Downloaded to try but it was garbage so ended up using my notes app..Version: 2.5.3
✓ Can’t scan doc to email addressWhen you scan a box floats everywhere over the picture and never comes out the same. I’ve tried 4 times to send some docs by email , they go but never arrive at there destination. Very unhappy will probably cancel if this isn’t resolved quickly . For this review I was asked to give myself a nick name. I said mr Grumpy, mr cheesed off , mr dissatisfied and guess what those names have already been taken. Doesn’t bode well does it🤨.Version: 2.1.2
✓ Billed for no reason!I deleted this app months ago and never signed up for premium- only to realize they've been billing me for premium every month! Watch out!!.Version: 2.1.2
✓ Steal money!!!!! SCAM SCAM SCAMI Downloaded the app then i deleted right away but They charged me still without confirmation!!!!!.Version: 2.0.8
✓ Don’t getFor the price, this app is quite frankly terrible. The app closed on me many times, the pictures I scanned didn’t save in order, and there were multiple times when the circles enabling me to crop the picture wouldn’t move. Would not recommend..Version: 2.0.4
✓ Trying to cancelDownloaded this App by mistake so trying to cancel to avoid any charges. The App support just generates an automated response saying they can’t cancel as users need to cancel manually through subscriptions under settings on I phone. When I go to subscriptions the App isn’t listed. So now I don’t know what to do and where to go to to cancel as o can see by other reviews the charges will kick in in 3 days time!!.Version: 2.5.3
✓ Read the fine printPretty average that at the end of the free trial you are automatically subscribed for the next month without any other warning Have to say the app isn’t worth a renewal👎 It is basically a black and white photo on PDF and not that clear.Version: 2.1.2
✓ SneakyThought this was a free app, downloaded to see what it was like & then I see £9.99 taken out of my account - wish I read the reviews ! These developers are laughing & rolling in the money ! Went to settings - clicked on my name at the top - through to subscriptions - this shows you every thing you pay for & you can canx in there..Version: 2.1.2
✓ GarbageGarbage app.Version: 2.5.2
✓ Trash app, scammy pretenseI downloaded the free trial to upload one image. It basically functions as a jpg to pdf converter, but the camera features and app itself were trash. Not to mention, they charged me for the subscription (automatically the most expensive option, of course) in under the 3 day trial limit. Apple won’t issue a refund even though I deleted the app off my phone. I hope the developers rot. Apple needs to use an opt-in feature before every credit card charge..Version: 2.0.4
✓ AwfulIt has awful features and is littered with bugs that don’t get addressed. If you want to ever share a file make sure you only ever want to share 1 in your entire life because you’re limited (by the awful app design and bugs) to only ever share 1 file. If you try to share others it only uploads the very first one you scanned. I would honestly rather be a Jew in 1943 than continue using this awful app..Version: 2.5.3
✓ Rubbish softwareWhy are apple putting rubbish software on the Apple store which after you accept trial states you will be charged after 3 days for use with no simple way of cancelling. Apples standards seem to be falling only bonefide software should ever be allowed. The software simply doesn’t work using the very latest os system on an iPad 10.w.Version: 2.1.8
✓ $14 for it not to work..You get a 3 day trial, but have to pay $14 on the spot to download. All for it not to work? You get 20+ scans in, and the entire app crashes leaving you with no saved scans at all. Having to start all over again. Not impressed at all..Version: 2.1.2
✓ Not worth the moneyA did a couple of test scans from good quality clear print to see what the OCR capabilities were like. By the time I’d rectified the scanning mistakes I’d have been better off getting a pro to type the text into the required application. Have uninstalled..Version: 2.0.4
✓ Wouldn’t recommendFound it frustrating to use Hated the ads Too expensive No value for money.Version: 2.0.8
✓ Some sort of bugThis app downloads but doesn’t open.Version: 2.5.3
✓ Manage your account.I realize this is mostly my fault, but after selecting the free trail it did make me put my card information in. I used this app one time and then deleted it and have been charged for 10 months without even having the app on my phone. I feel tricked in a way because I have no idea how this happened. Just be cautious and diligent about cancelling your subscription, don’t just delete the app..Version: 2.1.3
✓ The app is fine, cancelling the subscription a swampI have not used this app in weeks and find out that I have been charged weekly. Had I known this I would have used it a lot more. Why does the subscription not change to a better rate after one month is a letdown as well. The hoops I have to jump through in cancelling its subscription is a joke. This needs to be a ‘press this button and confirm cancellation’ affair. An expensive lesson..Version: 1.4
✓ CHARGED ME WITHOUT CONSENTI clicked free trial but it still charged me!!.Version: 2.1.17
✓ Give me my money backIt didn’t save what I scanned and it charged me. I want a refund now!.Version: 2.5.3
✓ TerribleI am paying monthly for this app and there are constant adds! The app keeps closing down, and deleting all the scans I’ve just done! Absolutely pathetic! Waste of money.Version: 2.1.2
✓ Avoid, useless & robbing moneyI downloaded the app to scan some documents, however the app only automatically picks up the photo on the documents, I am not even able to adjust that. Then I downloaded another app which is Scanner App:PDF Document, which worked and told me step by step how to cancel my subscription. When I was cancelling the other app in my Apple setting, I realised Scanner App, this horrible app has been charging me £9.99 fee without me knowing it and was not even able to use it once. Please refund my money as I did not use your service and did not authorise the payment! Horrible app. Can’t understand why App Store allows this type of behaviour.Version: 2.1.3
✓ FlakyThe app really struggled to identify the document in virtually 90% of attempts (scanning a lengthy dossier). I then had massive problems exporting the images. It appears it’s not supported by Google Docs despite this being listed. I then tried email and that caused it to crash. Next try Drop Box and that also hasn’t worked and I now can’t see the images at all. Not impressed with my free trial and won’t be paying..Version: 2.1.8
✓ Everything is chargedEvery time you try scan something it’s an advertisement! Poor functions!.Version: 2.0.6
✓ Be carefulThere was no warning that I had a 3-day free trial, after which the monthly subscription started automatically unless you opt out..Version: 2.1.2
✓ Not the greatestWhen I first used it I had so much issue with trying to turn a document to PDF, and then finally after an hour I was able to have it finally load and work and was able to send documentation out for work. But now it is not work and it is very agitating, it doesn’t even pop up to email as PDF but as a jpg it’s fine and it’s so dumb.Version: 2.0.8
✓ Really bad appWhen it’s not spamming you in the middle of editing all the time, your spending the rest of the time trying to crop your scan which it does badly..Version: 2.1.8
✓ Did not work!The first scan just left a wheel going round and round for 5 mins. I tried again and it scanned but I couldn’t save or send the image anywhere. It seemed to save to Cloud but never arrived and seemed to e-mail but never arrived. 30 mins wasted. I phone 8s on latest IOS..Version: 2.0.8
✓ Lost almost £50 through this app. AVOIDI used this free app to scan one item, afterwards I immediately undownloaded the app and little to my knowledge led to unknown weekly charges to my account of £9.58. With no clear email or helpline for this service, I have cancelled with little help or contact from the app to explain how this happened. absolute scam.Version: 1.4
✓ Charged me $$ on a a free 3 day trialDownloaded app and got a free 3 day trial - however as soon as I entered my details it charged me for a one month subscription. I did NOT want or agree to this and would like a refund. I’ve already canceled my subscription.Version: 2.1.3
✓ Not worth itI got this app to scan my work for exams. I would reinstall the app only when I had an exam, so far I’ve only used it 2 times. I thought I was using the free version but come to find out today that I’ve been paying for the 1 month subscription, which is $10 a month. I do not remember selecting the option to subscribe, and as a college student I wouldn’t spend $10 on an app that I’ll only use once a month, if that. On top of that, it’s hard to scan a page with hand writing because sometimes there’s glare and parts of the page are barely visible. I would have to take multiple pictures of a page to get the lighting right so that I would actually get credit for that problem..Version: 2.1.17
✓ HorribleI was naive to think this free app would be helpful. The scanning and saving part was pretty easy...then ads started popping up every few seconds and you have to carefully click out of them in the middle of what you are trying to do. Not to mention you can’t export the files without upgrading and once you do upgrade, exporting the files is a not intuitive and is way more trouble than it’s worth. Do yourself a favor and download another app for a small price..Version: 2.0.4
✓ Qualité imageTrès pâle.Version: 2.1.8
✓ Worst appWorst app they deduct money on free trial I want to remove but sticky on my phone worst app.Version: 2.1.8
✓ ShadowsI downloaded this to send documents for my mothers funeral as it was free for a few days .. when I went on a few days later to cancel the subscription I had been charged 9.99 . I have never been able to use it .. as large shadows are over the documents and the death certificate had to be pristine. I would like my money back please as this app does not work..Version: 2.1.3
✓ Pdf lagIt took two days to send the pdf I’d created. Easier to take a photo and turn it into a pdf/ cheaper too..Version: 2.0.8
✓ Horrible horrible appIt did not work, first of all, the scanned documents were not optimized as advertised. And then the purchase for subscription option pop up without me pressing anything and my thumb was already on the phone, leaving me no choice but to “agree” to the subscription. Restore purchase did not do anything, I was still charged even though I deleted the app right after. This is a scam.Version: 1.4.1
✓ RIP OFF!!Don’t try their ‘FREE’ trial because they will charge you $75 and then won’t refund! These are shysters and on top of their free trial app their app sucks! Do not download this app because they will steal your money! They obviously have no scruples at all because you contact them about fraudulent charges minutes after they charge you and they will not refund the money they stole. Stay away from this app!! Their charge sheet says prices from $6.00 for a month to $28 for a year but they took $73 off my credit card. What does that tell you!!.Version: 2.4.1
✓ Not working properly!I would like to cancel this service as the app is not working for my needs. When I try to login into the app is asking me for my TouchID and is not letting me in, shows blank the screen. Help please!!!.Version: 2.0.2
✓ Potential scamI needed a scanner for work and downloaded this one, thinking I could make it work without the premium features. The first week I used the app was fine but last week I ran out of free exports, so I decided to get a premium subscription for a year since the app appeared to work well enough. After paying for a premium subscription a week ago I still cannot access any premium features. I’ve tried refreshing the app, and powering on and off my phone, both to no use. Finally the emailed the support listed on the app but I received a message saying that they could not deal with my issue. Now I have no other contact info and a useless app that I spent $40 on. BEWARE OF THIS APP IT’S A SCAM..Version: 2.1.8
✓ $10 a month subscription scamThis app is nothing more than a mediocre scam; whose main purpose is to try to trick people into $10 a month subscriptions. You heard me right, someone thought that $10 a month is a reasonable price for a scanner. Even when you pay for the premium subscription, they have a still loaded with ads. And the scanner itself is not a premium product at all. It takes mediocre scans. Ironically it’s worse than many free apps..Version: 2.0.7
✓ Let me cancel pleasePlease allow me to delete this app and stop payments. Uploaded in error Cannot use it.Version: 2.1.8
✓ Just use YOUR CAMERA! Not Worth The Time Or Trouble!I downloaded this app convinced by the App Store images that this app would create perfect “scanner” quality images (e.g. no glare, straight, light corrected) with the ease and convenience of an IPhone. I was wrongly mistakened. There are so many things that make this app terrible to use: - Price: Free to download but the app tries to get you to buy the premium version, seriously? Just for a scanner? - Advertisements: The app displays irrelevant ads practically after every swipe of the screen - Scanning: The scanner is very difficult to use whether on automatic or manual. The capture area is usually too small, forcing the user to manually adjust the area. The final scans are usually crooked and feature tons of glare. My phone crashed several times while using the app, forcing me to start over. - Exporting/saving: The app allows you to email, Dropbox, Google Drive, as PDFs, as JPGs, and export the images several different ways however, you are prompted to initially set up an email which cannot be set up because it is not available in the app’s settings. There are just too many flaws with this app that are preventing me from recommending it to any one. The trouble I went through to use this app costed me 30 minutes when it could have been just 5 had I used my phone’s camera. JUST USE YOUR CAMERA..Version: 2.0.6
✓ Better photos with a phone cameraThis app is trash I used it to scan some documents and all it gave me was photos that you can’t even zoom in to clarify my I phones normal camera is better.Version: 2.0.5
✓ Charged me for a full month even though said 3 days freeDownloaded this app and it said 3 days free then £3:99, £9.99 after that. It charged me £9.99 ana there is no way to speak to anyone to get it sorted. It has an enquiry form to fill in and it just sends an automated response saying they can’t deal with an cancellation or refunds. So £9.99 out of pocket and no way of getting it sorted.Version: 2.0.5
✓ DONTImpossible to delete. Takes your money..Version: 2.0.8
✓ Makes it really annoying for you to export what you scan.Terrible. Why can’t you just download straight into your camera roll? You need to send an email which doesn’t arrive or to Google Drive which gives this app access to your private files. I didn’t like using this app at all..Version: 2.1.8
✓ Automatic paymentThis app works, however automatically charges you $14 per month without warning $42 can buy a really printer with scanned.Version: 2.1.8
✓ Pay App with Annoying AdsI understand free apps having ads, but after paying 4.99? Annoying! And they are video ads that pop up when you try to save a scan and you have to wait 5 seconds to exit them. The ad exit buttons are also high and tiny and interfere with the phone’s drop down menu. The app is not very user friendly and I’d never recommend it to someone. The app sells a monthly service for 9.99/month.Version: 2.1.2
✓ ConfusingI was trying out this app to see if it was more convenient than using my scanner. Maybe it was because it was the free three day trial version that was the issue but there was no guidance on how to use this app. It seemed intuitive at first (you use the camera icon to begin scanning your document). However, it appears that you must hold still the camera to take 20 to 30 shots of your document. Then, the app would shut down without saving the document. I went through this process several times. Connecting with support was complicated/tone consuming and not helpful. I can only assume that the pay version is a lot more efficient. But, I’m not willing to try it out based on the free app experience. Finally, I provided my credit card information for the three day trial and have no idea if by deleting the app, that assumes I’m canceling. Just lacking info on how the scan works and a bit shady on whether I am going to be charged for this “free trial”..Version: 2.1.6
✓ Money making scamI have never left a review before but feel prompted to by this app which told me I would have a three day free trial and payment would be taken three days later. It took payment later that same day. Immediately cancelled the subscription and won’t use again..Version: 2.1.2
✓ Scam app - do not downloadVery misleading app which charges a weekly subscription with no obvious way to unsubscribe. Finally found out how to within phone Settings> iTunes & App Store > Apple ID > view Apple ID then click on subscriptions and cancel subscription. Very misleading setup from Apple also. This feature should not be so hidden and is clearly being taken advantage of..Version: 1.3.9
✓ Requested refundHad the app to scan a six page document. Wasn’t using trial version but still had adverts and it would only scan two pages. Frustrating experience.Version: 2.0.8
✓ It works, but lighting must be perfectMaybe I’m just horrible at taking the pictures, but my scans were incredibly hard to get without having a shadow blacking half the paper or the lighting making it very hard to read. My professors had to ask me to resend multiple assignments because it was hard to read and it took me 15-30 minutes to get a good scan. Also only have an iphone 7, so maybe that affected it. Gets the job done though.Version: 2.1.5
✓ Not trustableI used this app free trail just for 2 minutes and then I end my subscription. But I still got charged for $ 16.94.Version: 2.4.1
✓ ArnaqueL’essai gratuit vous facture quand même!.Version: 2.0.8
✓ How do I cancel premium service?By accident The premium service has been activated and today is the last date to cancel it. I didn’t get the option to cancel the service. Can anyone help me?.Version: 1.3.9
✓ Stealing money!!! Do not get it!!I subscribed for a 3 days free trial and they instantly charged me 14.99$ for a premium subscription that does not even seem to work. I sent a message to their support team and they did not respond. Very bad app!!.Version: 2.5.3
✓ GarbageHow do you cancel this garbage???.Version: 2.0.7
✓ AgreeAgree with the comment re charges ... the “small print” is extremely lengthy.. usually one is informed of any charges before you download the app ... I am trying to cancel within the free trial period and am finding it almost impossible ... funny how cancelling is so difficult but getting caught into auto renew happens automatically !!.Version: 1.3.8
✓ Problème de commande tactileOn peut pas rogner car les curseurs à gauche de l écran ne réagissent pas. Peut être trop a l extrême de l écran..Version: 2.1.8
✓ Avoid at all costsAwful app which crashes and automatically subscribes you to pay for it. Can’t cancel the subscription very easily either. If you get stuck go to settings>itunes>view Apple ID>subscriptions. I find it really suspicious how it has such a high rating, despite so many negative reviews showing up at the top of the comments page..Version: 2.0.8
✓ More like ScammerIt will say you can have a 3-day free trial period but Do Not Fall for it. You'll be charged a month's worth right away and won't even be able to get a refund. I warned you guys..Version: 2.1.8
✓ Should be removed from the App StoreHands down the worst app I have ever downloaded. Hoped to unlock better features by signing up - no chance. Still got adverts every time I tried to check what I had scanned. Auto feature is terrible. If your document has borders in it, then forget trying to scan the whole document. Tried the manual approach. Crop function is awful. Don’t waste your time..Version: 2.1.3
✓ I didn’t buy this productI didn’t buy this product.Version: 2.1.17
✓ Glitches constantlyEvery time you try to scan multiple pages the app glitches and closes. You can spend time scanning all of your pages and then the app just crashes suddenly..Version: 2.0.4
🙂 Scanner · Positive Reviews
Scanner · works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Scanner ·.
⛔ Scanner · Problems
