Routely V1 Negative Reviews

Routely V1 App Complaints & User Negative Comments 2024

Routely V1 app received 47 complaints, negative comments and reviews by users. Have you ever had a bad experience using Routely V1? Can you share your negative thoughts about routely v1?

Routely V1 for Negative User Reviews

✓ Not a fan of this app…1) How am I getting points taken off because I “tend to drive during rush hour times, and it’s recommended I find other times to drive making my drives safer”? I can’t help when I have to drive! 2) It says I need to work on being less “distracted” with my phone. I don’t use my phone when I drive but my daughter does, especially to find music and use my Maps app and play games or text somebody for me since I can’t. Very frustrating..Ladybasaurus7!Version: 3.4.1

✓ Needs Fixed- BugsSo my town has a speed limit of 35. This app has it at 15 mph in those zones which is extremely incorrect. Every single trip it has me listing as I’m speeding , there is no way to dispute them on the app. Needs to have a way to verify and update speeds a for each area. I’m not having my insurance go up because their app can’t work right..B.K.GGVersion: 3.5.1

✓ Waste of timeIts kills your battery on your phone way faster then normal. I have had this app almost a week and my phone dies about 5 hrs fast then normal. My kids play with my phone when in the car so putting passenger is the only thing to fix that. I’m not going to lose my discount just because my kids are on my phone when we are on the road. I think this app needs some updating and the one who created it needs to think about the fact that people have kids and they play on our phones..Only one soulVersion: 2.6

✓ Speed limits are incorrect and app crashesOne of the roads I frequently travel on goes through a school zone and the speed limit on that road outside of school hours is 35 and it’s still logging me for speeding because the limit during school hours is 25, so it’s saying 25 even at 12:45 in the morning. Also with the new update, on iOS 16.1 it’s crashing before it even loads.SomecringynameVersion: 3.3.6

✓ Not impressedToday was my first day with the app and I have already run into numerous issues. I drove about 96 miles on my first trip and didn’t go over 60 mph the whole drive. When checking my trip summary I found that the app had recorded me going 103 mph. Seeing this, I’m having a hard time believing that this app can accurately measure my speed. On top of the inaccuracy of the speed, it also seems to think that every time I stop at a light I am getting knocked for “suddenly breaking”. Another thing I have noticed is that my battery is dropping rather fast. I haven’t been using my phone (because I have been driving) and my battery percentage has dropped 50%. If this thing is going to be eating up my batter while running in the background I’ll either have to get a new phone or just drop this service in general. I plan on using this for the rest of the week to see if things change, but if this keeps up it might just be worth paying more for my car insurance. *Update: I have been using the app now for about 3 weeks and my opinion has not changed. I have been given a bad driving score for the time of day that I am driving, which I think is ridiculous. I can’t adjust my work schedule to cater to the app. There is also a incorrectly marked speed limit on my commute to work so I get marked as speeding on almost every trip. I am also still finding that I am somehow traveling 20-40mph over the speed limit when I haven’t gone more that 5mph over my entire trip..LiltironeVersion: 3.4.1

✓ Speed limits are way off and using my phone when parked counts as an eventI pulled over and parked to check GPS and it counted that as an event. The car was not in motion. It also is claiming the speed limit on 97 was 15 when it was 50 so it thinks I was going way over the limit. Most of the speed limits it has for my area are very wrong so now I’m going to have my insurance increase for speeding when i stay within 5 of the posted limit. This app is nothing but a scam to drive up insurance rates..Ashleigh 1011Version: 3.4.1

✓ Suggestion for new functionalityApp is decent for what it’s supposed to do. Certainly help me be more cognizant about my driving habits. I would recommend adding a “report” function to the speed limit. I live in a new development area and the app still consider the speed limit for this zone to be 25mph but it’s actually 45mph. The fact that it mark me as speeding 21+mph on this road drive me nuts. If you can’t find a way to get the correct speed limit in real time, then add a function so that the end user can report it to you. Feel free to do vetting then as necessary. Also add a function for when another person uses the driver’s phone. My wife likes to use my phone to find songs on road trips so it keeps marking me as distracted driver..Bean402Version: 3.3.5

✓ Highly inaccurateI have two main issues with this app: 1) it’s highly inaccurate and 2) there’s no way to report inaccuracies. Let me explain: 1) the app claims that I was speeding in two areas that I was not. First area, I was exiting a 65mph highway and it caught me doing 50 as I slowed down and it said that the speed limit was 25mph. First off, the off-ramps where I live do not have speed limits and secondly, I was getting off the highway. The other time it was inaccurate was that where I live, it’s a 45mph road. The app says that I was doing 45+ in a 25mph section. The closest road to my road is a 30mph zone so at no point was I doing 45mph in a 25mph zone. So I get flagged every time I drive home. 2) you cannot report inaccuracies anywhere in the app. Therefore, if something happens and it affects your score or insurance rate, you’re screwed because of the data. Developers, you need to add a way to report inaccuracies for not only incorrect flags but also for incorrect speed limits and other changes to road conditions. Even Apple Maps is smart enough to know the speed limit on my road. 10/10 would NOT recommend if you are trying to save money on insurance..J~MVersion: 3.3.5

✓ Speeding needs a huge overhaul!!!!The speed and is definitely messed up I have a lot of roads near my house that is 45–55mphAnd then coming off off rampsI am no tech guru but seems like y’all need to update your Maps a little better with though speed zones all across the US or whoever y’all cover everywhere I’m sure.Webbtnvfl1Version: 3.3.3

✓ Please update your appOverall, I think the app is easy and convenient to use. The only problem I have with it is that not only are speed limits incorrectly posted during most of my trips in this app so it thinks I’m always speeding, but also it adds like 10mph to my actual speed every time I get on the highway. I know for a fact I don’t speed during most of my trips because cruise control is my best friend and I always have it on. Especially when I’m on the highway. I would hate for this app flaw to raise my premiums in the future..Lil._.rainyVersion: 3.3.7

✓ EventMy current score is 10 out of 10. However there are days that I drive and nothing is recorded. Today I got two events that are absolutely ridiculous. Distracted driving by using my phone behind the wheel. I never used my phone. It is never behind the wheel. The other event was Speeding. I do not speed. In fact, because I have this app , I intentionally use cruise control at the posted speed limit. I took this app on the advice of my agent in order to reduce my premium. I drive by all the rules of the road but somehow this app is not recording correctly. I also never do excessive breaking and this has been noted for my driving on one occasion.I would appreciate an explanation of these errors..YoudueVersion: 3.4.1

✓ SpeedingApp says I’m speeding when I know for a fact I’m driving like a grandpa..if you can update your speed zones on the app please because I see multiple times where I’m going the speed limit which is 55 mph but the app is saying the speed limit is 35 or 45 mph. Other then that the app is great put your phone on dnd while driving and don’t touch your phone till you make it to your destination.ExtremebullzworldwideVersion: 3.4.1

✓ FlawedOnly got this for the discount. The app is flawed. Says you are speeding when you are not. One trip says the speed limit was 10 miles an hour and that I was going 25 miles an hour. The posted speed limit was 25. From what I’m reading in other reviews this has been an issue for awhile and they won’t fix it..NovembercatVersion: 3.4.1

✓ Not worth it- does not reflect realityMy insurance company uses this app. This application does not reflect actual driving. Whenever I drive my truck I get dinged with sudden braking events - despite having none. The same route in my SUV - which I drive often does not cause this. Also, you have to remember to maintain the app when someone else is driving by switching to passenger mode. You would think the app could determine if I’m constantly interacting with my phone I’m not driving. It would seem that switching to passenger mode is simple until you’ve ran errand all day and find twenty events over 8 trips for distracting driving, but you never drove that afternoon. Find a better way to save on insurance than to use this app..Unforgiven_meVersion: 3.4.1

✓ Worst app everKills battery because it runs constantly in the background. You cannot only have locations on while using. You have to constantly have it on 24/7. Constantly tracks you EVERYWHERE. Also it gave me 4 events for being “distracted”. 2 of the times I received a text and didn’t even look at it. The other 2 times I was at red lights and was changing my music! I would not recommend all state, encompass, or any other insurance company that requires you to use this app.Crashed my phoneVersion: 2.9

✓ 1st time userSo far I feel like this app isn’t really accurate. It recorded me speeding and I wasn’t. I was driving the speed limit of 65 on one highway which is the limit the highway suppose to be. Then on the other highway, the limit was 55 which I was driving. I’m utilizing this app for my insurance discount and I hope that it doesn’t interfere with my discount..Pure Essence 1981Version: 3.2.0

✓ GPS TrackingI think when it come to speed on the app it’s not understanding that highway traffic people just go with the flow and drive & truckers are ride behind you hard. A little speed doesn’t hurt but when you track someone’s speed and then report it to the Sherance company their rates go up. But most of your clients don’t really get into any accidents unless it was out of the ordinary.DBass2.0Version: 3.3.2

✓ No option for who is controlling the phone.The app does not allow for the option of someone else using the phone while a passenger. I let my granddaughter use my phone when she’s in the car but it shows that I was distracted. It also sets and event if your using voice commands ans hands free. There needs ro be better options..Carrie35Version: 3.4.1

✓ This app needs fixingI am constantly being pinged for distracted driving when I have my daughter or car operating my phone as it connects to my car. Sudden breaking isn't due to me following too close or catching a red light but mainly during traffic times when cars stop and go at different speeds. Also, the speeding is a huge issue as it results in higher insurance rates because I have to accelerate to get onto the freeway that splits into 4 lanes in which you have to speed up because there is no yield sign for oncoming traffic. This app is highly inaccurate..B!ll!on@r3Version: 3.4.1

✓ Very Inaccurate!This app is garbage. I’m constantly being flagged for speeding and when I check where the incident happened, this app has the speed limit wrong! What a rotten thing for insurance companies to use as a way to set your rates. An app that records inaccurate data and has inaccurate parameters. I have another tracking app on my phone to monitor my teenage driver’s habits. It’s speed report is much more accurate and never in line with this garbage. It’s also a bad thing for anyone that drives a company vehicle. The insurance companies are seeing these miles as if you are putting the miles on the vehicles you’re insuring. Not the case! Shame on Farm Bureau and any other company for using this app!.Mhowe6800Version: 3.4.1

✓ Distracted Driving needs workThe app generally works fine except for two issues. First when exiting a highway it is impossible to safely reach the 25MPH as immediately as this app expects. There really should be a gradual decline in speed allowance. Also the app doesn’t allow for Siri use which is the same as if I were in a newer vehicle with Bluetooth. I am using hands free driving and getting penalized for asking Siri to skip a song or tell me the temperature. Also my kids grab my phone all the time for one reason or another so 75% of my distracted driving assignments are not me. I’d love to know if there’s a work around for that feature..PennyWWagnerVersion: 3.4.1

✓ Inaccurate monitoringThe app tracks location very well. However, it doesn’t have the speed limits on most of the roads in my area the the right limits in some areas and has “dinged” me for speeding when I’m not. It has also affected my score for my insurance. The speed limits haven’t changed in the past almost 20 years that I’ve been driving. With current technology it should be able to be more accurate..A_cerinoVersion: 3.4.1

✓ Terrible!!!!I have to use this for my insurance and the app doesn’t have correct speed limit information so it is often documenting me as “speeding” when I am not speeding based on the posted speed limit. This is terrible. Are the routely app people in cahoots with the insurance people to score our driving erroneously poorly so they can charge us more? This sounds like a case for investigative news reporters. Please fix the problem!!!.Rsmith0807Version: 3.3.4

✓ SpeedingSo I’m a good driver. I don’t go over the posted speed limit and in fact I go 5 mph under the posted speed limit just so I have a safety gap. But most recent I went on the app and I have a Streak of 96. Great but then I click on my recent trip and then the app says I was speeding on the entire ride. Yet thankfully it didn’t clear out my streak bc this is a glitch in the app. Please fix this issue. Edit: so apparently the app has no clue of what the real posted speed limits are on my roads bc it’s telling me that the speed limits is 25 when the real posted speed limit is 45. I was traveling at a speed of 41. That was just one road speed issue and it’s got the speed limits wrong for other roads but I just wanted to point this out..Matt the rock 123Version: 3.3.3

✓ Issues with crashingI like this app because it’s helping me to keep discounts on my car insurance; however, whenever I try to scroll down on the score page to see any events, it closes out the app/crashes. Please fix!.Anonuser04Version: 3.3.4

✓ New userI only signed up for this app for the insurance discount. Last month I got dinged for distracted driving even though the phone was never touched. It stays on the dash face down the entire time I’m driving. I also got dinged for”time of day” even though I don’t drive at night. I’m trying to better understand the algorithm here so I can fix these “deficiencies” going forward. The app is ok as long as the discount continues but I’m concethat the rate will go up due the these random issues..Ncmike-ogVersion: 3.4.1

✓ Needs workEvery single time I get in any car this app thinks I’m the driver, I thought it was supposed to be able to sense whether it not you are actually the driver on its own but I have to switch it myself literally every time because it always thinks I’m driving. Don’t know what the app considers speeding either because the few times I have driven I some how speed everytime going only 5 over. App needs lots of work._you.know.me_Version: 3.0

✓ Scam to make insurance more moneyI've lived on same road for 20 years and speed limit has always been 55 mph, the app shows it as 35 mph. Anytime I'm in a 35 zone it shows me at 55 or above. It actually showed me doing 70 mph in the middle of a hair pin turn, if that were true I would've rolled my SUV. Living in a country area with open roads I use cruise control as much as possible to both save gas and keep an even speed. Just an app to bring in more money for the insurance companies linked to it is my honest opinion. I will no longer use it..FatherOfTwinGirlsVersion: 3.4.1

✓ It’s a no from me!I don’t like how you have to have this running all the time. I feel as though it’s an invasion of privacy. I get where it tracks driving habits to understand how safely you are driving, but I just don’t feel like an insurance company should need to know your every move at all times. We pay our insurance premiums and do our best to stay safe. I don’t feel we should have to prove that to get decent premium cost if we have a decent driving record to begin with. Yes, I’m aware this is optional, but I, along with many I’m sure, have felt obligated to use the app to save money. I’ve had the app a day and it’s not for me. How do I delete it?.Ababy1802Version: 2.0

✓ This app is dumbThe app is okay, except for the fact that it rates you a fourth off of time of day. What is that?! What if I have night shifts? What if I'm driving a friend home late at night when they can't drive? In my opinion, driving at night shouldn't be an issue unless there are dumb drivers out, but that shouldn't affect my driving score. And anyways, there are less people driving at night. Doesn't make any sense..JdienxkwVersion: 3.4.1

✓ InaccurateThe app shows speeding when I am not and the distracting driving feature is extremely inaccurate and should not be a part of scoring for insurance companies. I will get distracted driving notifications if I get a text or call while my phone is in my purse untouched. Plus my kids are almost always playing on my phone or watching movies during drives..Nik 389Version: 3.3.7

✓ Inaccurate speed limitsThere is a stretch of road that I travel sometimes 4 times per day & the posted speed limit is 30 but the app has identified it as 25 mph. I get tagged for speeding several times a day because of this inaccuracy. I don’t want my insurance rates to increase because I’m considered a frequent speeder. How can I get this changed? **UPDATE somehow another stretch of road that I travel on everyday now has a 45mph zone identified in the app as 25mph now (used to be correct but the app changed it recently). The score reported to my insurance company has me excessively speeding & there’s no way to change it! This app is going to affect my insurance rates!.MelSwainVersion: 3.4.1

✓ Do you really need it?Does the app really need “background app refresh” turned on to work? I have it turned off for all my apps but for some reason I need it for this app? What could possibly be so important in this app to need refreshing in the background? I think I might just pay the extra $ and go with a different insurance company that isn’t so intrusive..Nerfing_1Version: 3.4.1

✓ SlowThis app takes forever to update trips. I should be able to tap and go - NO I tap and wait. Tap again, tap again. Close it out, open it, close, open and again and again. It’s up to date but all it does is frustrate me. I’m calling my insurance company tomorrow and find out how much it’s gonna cost to get rid of this stupid app. Anything is worth it to not have to deal with this… the scoring is another thing. It doesn’t seem to matter what happens - I’m never going to get above 8.6! I drive to my job people - I can’t help that everyone works the same hours. It’s rush hour - can’t quit my job and just stay home..Momma k bearVersion: 3.4.1

✓ WHAT THE HECK?! FIX THIS THINGThis app needs to fix the speed registration. I know I have a lead foot do I tend to speed sometimes but I’ve gotten better at monitoring my own speed and keeping moving at a decent pace (about five over the speed limit). I’ve also gotten accustomed to putting on cruise control so I don’t speed up accidentally. So I know there’s no way I was going 90 in a 65!!!.Themoose2001Version: 3.3.4

✓ Inaccurate! I hate this app!I only got this app for my insurance discount. But there is just so much wrong with this app and I hate it. First of all, there’s no way this uses updated maps within the last 5 years, or maybe even 10. It constantly tells me I’m speeding when I’m not. The highway I travel on every time I drive has a speed limit of 65 and has been that way for years. The app says the speed limit is 55. This is just one example because there are several other roads with inaccurate speed limits too so it shows you’re speeding when you’re not. The distracted driving feature is also crap. It doesn’t take into account that someone else may be using your phone, so you have to change your trip to passenger. I even get distracted driving when I get a text but don’t even touch my phone. Had my phone in my purse the other day and still got several distracted drivings just because texts, calls, emails or other notifications came through and I never touched my phone or even saw them. It tells me I’m distracted if I change my music at a red light, or when I use my phone to text when I’m in the drive thru waiting. And finally, battery power. The app claims it won’t hurt your battery, but that’s a lie. Since I’ve had this app, my phone dies about 5 hours faster than it did. All in all I’m not sure if it’s worth a discount, and it better not increase my rates with how horrible the app is..NightscapedreamVersion: 3.3.5

✓ Insurance company DONT USE!This is by far the most inaccurate app I’ve seen. It keeps saying I have no events but it took my score down saying there was 5 events. It also says I was “distracted driving” when I wasn’t even driving. It doesn’t have accurate speed limits which causes you to “speed”. It says you are speeding because you don’t use your brakes on an interstate or freeway while exiting. (WHICH YOU AREN’T SUPPOSED TO DO). I have NEVER had an accident to where it was my fault. How about not raising someone insurance until AFTER they’ve done something wrong. That’s like the police putting you in jail on the off chance you will commit a crime. Utterly crap..Shay72401Version: 3.3.4

✓ Terrible Application 0/10Never download this application for you Insurance ! Always having to go and mark “Passenger” and even after doing so my score Is still Impacted. Tracks phone usage when someone calls my phone. Mainly work at night and grades for driving at times of the day ?? That Isn’t anyone’s control . Do not recommend this app to anyone. Worst application I have ever used !!.300raphyVersion: 3.4.1

✓ Speed limits aren’t accurateThe speed limits on this all aren’t accurate at all and also it says I was distracted driving by checking my phone at a red light and it shouldn’t do that please fix this app and make it more accurate and take in fact that people check their phones at red lights and it shouldn’t say you are a distracted driver because of this..Joshuan.Version: 3.4.1

✓ If I could give it one star, I would.App is very inaccurate. The speed limits they have for my area are wrong. There’s a road I drive that is 55 mph but on the app it says it’s 45 mph but that’s just wrong. If you speed just 5 mph over the limit for only 5 seconds, they consider that a speeding penalty. If you are driving and your phone gets a notification, they count that as a distracted driving penalty. I didn’t even use my phone while driving. I used this app for just one trip, for one day and woke up this morning to my policy being raised by 20 dollars. Coincidence? I think not. Don’t download this app unless you’re an older person that drives below the speed limit all the time. They made me think I’d get a discount on my insurance but I got the opposite..XxRawrrKittyxVersion: 3.4.1

✓ Terrible for insurance companyI have this app for my insurance company discount and it’s absolutely pointless. I barely drive my own car and I’m in a work vehicle not insured by my company but it records my driving habits all day that I need to go change all the time. I have to change the trip if my wife grabs my phone to use it while driving, change the trips when I’m golfing, and heaven forbid I drive during the day cause the time of day is a no no. I’m embarrassed I have to use this app to get a discount..JRPizzo22Version: 3.0

✓ App is not accurate - future class actionThe app is not accurate. It picks up speed limit of nearby exit ramps and entrance ramps, and states that you are speeding 15 miles over the speed limit, just for driving past on the interstate. It has consistently done this on my routine commute home from work 50 miles. as an attorney, and considering the insurance industry vulnerability, I predict that the app will cause people to lose their discount, and there will be a class action..Tiger fluffVersion: 3.4.1

✓ Frustrating flawsI have to start with saying that I think most insurance companies will be moving in this direction. My biggest frustration is that it does not do a good job telling if I am a passenger or not. I constantly have to go into the app and make changes. It would be great if you could log in as a driver before a drive. Make it so you have to log a certain number of drives a month. The other really big one for me is that speeding. Not that I do speed, but there are a couple places on my drive that says the speed limit is 45, when I am still on the freeway and the speed limit is 60. The other is on the drive to my kids school that is 55 most of the way. Some place in the middle of that it says the speed limit drops to 35 and it does not. I’ll own it if I really am speeding, but it bugs me to do much that I’m getting dinged for something that isn’t true. I wish they had a place on their app to report issues like this. You know click on your event and report an issue. I would change it to a 4 star if that could happen. Update! Down to one star. So the off ramp counts as a 35 mph zone!!! Are we supposed to slow down while still on the freeway? That seems more dangerous than following the rules of the road. Isn't the point of an off ramp to gradually slow down. This needs to be fixed..123453556712333Version: 3.0.10

✓ It counts my biking as driving.Of course I’ll use my phone while biking when I take a break. Districted driving??? Drive on mountain bike trail??? My wife also has this software installed. When she was driving and I played on the phone. It thought I was driving and playing on the phone the whole time. This software is kind of useless IMO..Stone Shi ShangVersion: 3.3.4

✓ Not a fanNot happy with the app at all, says you are speeding when you are not. Wife touched the phone when I was driving, still said we were distracted. Drove from work the other day down a country road and said I was speeding the entire time even though the speed limit is 55. Only switched insurance companies because my original insurance does not cover my house. Not a fan..Jeff9747229747Version: 3.2.1

✓ HmmmThe concept of this app although logical to some degree as it tracks an individuals driving habits has a major flaw. It penalizes your overall score for time of day driving. Which seems a tad bit stupid if ask me, if an individual is a overnight truck driver or works your general 9-5 and deals with rush hour traffic boom, your score is affected. Which is ironic because the insurance company can see all this information and your driver "score" and it's used to determine if your a "good" driver Iv used an app like this before I should state and had a 8/9 out of 10 score, it also NEVER penalized me for driving. Flawed and suspicious..HelllooooooooooooooooooooooVersion: 3.4.1

✓ Won’t open!I’m trying to get help or support and there’s no way to do it. I click the icon, it tries to open then goes right back to the Home Screen. I have this app through my insurance company, I cannot remove and reinstall..Girven1Version: 3.4.0

Routely V1 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Routely V1.