4.7
4.77224 star

Total 14 Positive Reviews

Publix Delivery & Curbside App User Positive Comments 2023

Publix Delivery & Curbside app received 14 positive comments and reviews by users. Can you share your positive thoughts about publix delivery & curbside?

Please wait! Publix Delivery & Curbside Facebook comments loading...



Publix Delivery & Curbside for Positive User Reviews

Great until the item isn’t availableConvenient and occasionally super fast but I once checked the map during delivery to see how close they were and I watched the driver stay in the same place on a road that was opposite the direction of the store and my home for over ten minutes. Did he go home for a while before bring my stuff? I don’t know but usually I get a better person. My only complaint about the app is I hate that I choose a replacement ahead of time and the shopper doesn’t use that information. I constantly have to check if I need to tell them the replacement again. And if the replacement isn’t available you get a refund instead of an opportunity to replace again..Version: 1.23.0

Customer Service at it’s bestAs a Caregiver during this pandemic, it’s not always easy to run out and pickup groceries for our loved ones. Placing a groceries list in someone else’s hands at times can be challenging. I had the best experience with my shopping today! She was from minute she received my order, texted me and asked if I had any special requests. She was texting me during the entire shopping list, I felt I was there selecting my own items and making changes together!! At the end of the shopping list, she once again asked if I had any instructions on the delivery. Wow, A1 C/S!!.Version: 2.118.1

Love this app!We’ve been using other delivery for years and the pricing seemed right until we discovered Publix Instacart. Not only do they give you a more accessible experience, but you’re able to speak directly to your shopper from the store about your order. They send photos of other options if a product is out of stock and it’s simple to add last minute items. Much faster, much easier and much CHEAPER. Definitely using this delivery service from now on! **the chats do lag every now and then but refreshing the app usually works it out..Version: 2.100.1

Could be betterToo often items out of stock.Version: 2.153.2

Great app. Great service.This is the best delivery app I’ve seen. I haven’t been out since April so watching my items being shopped and texting with my shopper gives me some outside contact and I can shop along with them. Most of my shoppers have been very nice and chatty thru the app. I always raise their tip even if they leave the groceries on the front porch instead of the backyard table. The virtual human interaction is what makes this app better than WalMart in my opinion. This service also eased tensions when my son had to get a second job after his hours were cut so he can’t come by weekly or during normal shopping hours. Now we can just visit in the backyard 🥰.Version: 2.25.1

Curbside happinessCurbside pickup at Publix is life changing. As a working single mom, my time is limited. Being able to make a grocery list, place my order, & just pull up to the store to have the groceries brought out!? Amazing!! I’m never home for the delivery option (plus my condo is gated so it’s a hassle) so curbside is the best for me. I will gladly pay the markup in price for this convenience. Plus no membership fee or tip for delivery. Also, I no longer have to drag my grumpy 4-year-old inside with me! Best time saver around. And, I find I’m not buying stuff I don’t need -so I’m also eating healthier! Win win win..Version: 2.2.2

ShoppingGreat app online groceries when you’re unable to get out, but could do with an option to download or save receipt..Version: 2.54.1

Employees need to read instructionsMost of the time I get my deliveries from Publix delivery with Instacart I have no problems lately though ( like the past 6-7 deliveries ) most of the employees have not been reading the instructions, like on meats or other items like where it says instructions they don’t read them, so what’s the point in writing them down? and I think that should be addressed because when people order specific things I mean you should at least try to get the closest that you can to what they ordered and I feel like the employees need to pay a little more attention to what the customers want instead of just rushing through it.Version: 2.64.1

IT ATTENTION NECESSARY App problem ongoingWhen you send a message after delivery is complete to rate your shopper it auto closes after you select 1 star - i have to go and select my order then select rating and chose a second star and it auto closes then select rate again to select a third star and it auto closes and I have to select rate again and continue repeating until I reach all possible stars. This has been ongoing for quite some time so if you are seeing increased 1 star ratings I am sure that is why..Version: 2.131.0

Convenient during these timesI think people aren’t paying attention to instructions and options reading reviews. You can choose the option of no substitutes for items on your list, which of course means you may not get this item at all in any form. You can also follow along on list as your shopper shops and actually text with person, saying yeah or nay or whatever. I think it’s a well designed program and certainly gives a customer a lot of control over the shopping trip. Of course you hope for a good shopper and so far everything has gone smoothly with the ones I’ve had..Version: 2.20.1

This Service Saves Me!I’m disabled, and my mother is elderly and disabled. Oftentimes if I am in a flare up, or just not particularly feeling well that day, but need groceries, this service has been a GODSEND. I love that the shoppers keep communication with me, like if something is out of stock, and I always know exactly what’s going on, and when I will get my order. I’ve had bad experiences with other big blue-colored chain stores we won’t mention, where there’s no communication and you basically get what you get, and you never know if you WON’T get something that you really need, until it gets there. Very frustrating. So now I stick with Publix. Thank you so much for being such a life-saver!.Version: 2.111.1

Search engine?The app gets some groceries out of my dreams and into my car which is what’s most important. However, the search engine could be improved considerably. E.g., type in “fat-free milk” and it may list yogurt, sour cream, almond milk & a host of other products before any brand of fat free milk. And the different brands of fat free milk will not be grouped together when you finally get to any fat free milks. I’m not 100% sure it’s not by design: virtual version of intentional distraction to get you to buy something not on your list. Since I plan meals out carefully accordingly to calories, macros & nutrients needed & buy & prepare so as to waste very, very little I stick 100% to my list. So this thwarting is 100% inconvenient and 0% helpful..Version: 2.118.1

Service chargesI don’t like those $22 service charges. I think we pay enough on the higher prices online and you need to make it less for those who are disabled. I use this service once in awhile not often because it’s too high. My hubby is the only income on SSI. I’m not able to work right now. If you really want more folks shopping there the 99% of the poor n middle class, lower your online food prices for those who are on limited incomes or veterans disabled. Thank you. Sandra R..Version: 2.147.0

First delivery orderHaven’t felt well enough to drive this week. Thought I’d try delivery by Instacart. Awesome first experience. Selections of fruit and produce were as meticulous as I would have chosen. Everything bagged nicely. Delivery an hour earlier than expected. I failed to select a substitution for one item and ended up with a similar but significantly less quantity than I ordered. I just need to be more thorough in the order process. I’m in the free trial period but for a little less than $2 a week for the annual fee, I’d spend that in gas running back and forth..Version: 2.118.1


😕 Publix Delivery & Curbside Negative Reviews
Applications with positive comments similar to Publix Delivery & Curbside
Publix Pharmacy Positive Reviews, comments
Publix Pharmacy Positive Reviews

The Publix Pharmacy app makes it even easier to manage prescriptions. New time-saving features are just what the doctor ...

Publix Positive Reviews, comments
Publix Positive Reviews

Never miss a deal or a meal with the Publix app. We’ve designed our app to help you save money and time, whether you’re ...

Publix Field Service Positive Reviews, comments
Publix Field Service Positive Reviews

The app is used by Publix associates and select business partners. • Monitor work orders pending for repairs. • Captur...