Mint Mobile App Positive ReviewsUVNV, Inc.

Mint Mobile Positive Reviews

4.6
4.67513 star

Total 35 Positive Reviews

Mint Mobile App User Positive Comments 2023

Mint Mobile app received 35 positive comments and reviews by users. Can you share your positive thoughts about mint mobile?

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Mint Mobile for Positive User Reviews

A little frustrating at firstTook 2 days to transfer my number and several calls to customer service. If you enter any info incorrectly during the transfer process you have to call customer service to cancel the transfer and re-initialize. Took several calls to figure this out and until someone who knew what they were doing. After the transfer was complete the app was not syncing saying my number transferred and providing up to date account info. Another call to customer service resolved the issue. If this happens uninstall the app and reinstall. Representative Mark issued a temporary password which allowed me to log in. After all this everything seems to be working fine. I was the test and at that point I transferred my wife’s phone. Hers transferred in a matter of minutes and was up and running. Posting this review will hopefully help anyone else with similar issues. 4 stars for the initial hiccups. I’ve placed several calls and so far call quality seems slightly better than republic wireless. Might be switching from a 5 year old phone to the iPhone SE. So far happy and saving $5 per phone per month over republic with paying for a year in advance. With republic I was paying $25 each month for 1GB of date and Mint it’s $20 for 10GB. I do like how mint has a customer service number while republic is chat or email only..Version: 2.2.20

Worth the changeI was a little hesitant at first...I have had ATT for years and was paying $165 a month for two phones for the unlimited plan. The only reason I had the unlimited plan was because of daughter who is constantly watching videos on her phone. Well my daughter now has her own plan so it was time to start shopping for a new plan. My girlfriend has had Mint Mobile for a few months now and loves it. So I decided to give it a try....what can I say. I am sold...never have problems making calls or texting. The data I use is probably no more than 6 gigs a month because I am always on wifi....and don’t really watch videos on my phone except on WiFi. Now I pay $300 for the whole year for 12gigs of data a month. How can I complain....money in the bank..Version: 1.7.12

I’ve been with Mint over a year now and have little to complain about.I love Mint because I have never had a issue with service access to the tower down like I did on Metro and Boost in the past and being left with no way to make a call or reach help if I needed it. Being disabled I need reliable service and Mint hasn’t let me down. My only issue is the Data my bill was just paid today (I meant to pay 3 mo and actually paid 12 months the positive side to my slip is I know I have service for a full year now!) and just being paid I should be good on my data and it’s showing LTE. That is my only complaint so have the data why is it showing LTE that never showed with others service until my data was getting low. However, I am able to use my hotspot however when needed for my tablet at times..Version: 2.2.30

ExceptionnelService sans faille à un prix incroyable, facilité pour voyager à l’extérieur..Version: 2.2.49

Definitely will referWe have tried the Walmart family plan, and a few other companies. The one we stuck with the longest has been Verizon. We were on the prepaid plan and paid almost $100 a month for both phones (both of which didn’t have I limited internet). The customer service was TERRIBLE due to us being prepaid. Verizon was rude and crabby when we’d call in and it got old. We accidentally found out about MINT due to Ryan Reynolds. After looking up if he had any current movies we saw he had a phone company. We looked online and loved how sarcastic and humorous the website was. We checked into the places we went and found they had service in the area. After trialing the 7 day card we decided to make the jump. My husband has the unlimited plan and I have the 4 GB plan. We were able to transfer over our numbers and keep our phones. It was a very smooth process. I love the price we are paying and that he gets more internet that I hope he needs. we’ve also found that in some areas we previously had issues with internet (example is our Tin shop) we now have full bars. Not sure how or why were able to have access to internet but I’m not going to complain. Absolutely love the company. 100% would recommend..Version: 2.2.12

Top MVNO providerFull disclosure — I am no longer a Mint customer, but only because I live in an area that doesn’t have good cellular coverage from T-Mobile (their coverage maps are overly optimistic/generous). I’m a fan of MVNOs, and I wanted try out the Mint plan, as they offer a price point that is an outstanding value. I had some difficulty with the initial port-out, but that was caused by Sprint telling me that my phones were unlocked, which wasn’t true. After solving the port-out issue, we got to try out the service. Unfortunately, it wasn’t right for our family due to our location, but true to their word, they refunded my purchase. Kudos to Mint for sticking to their 7-day money back guarantee. If you are in an area with good T-Mobile coverage, and you have a T-Mobile (GSM) compatible phone, give Mint a try..Version: 1.7.11

Mint mobile The best phone companyI’ve been with this company a few years now. And I have referred more than 10 persons. On the beginning I was doing it wrong and that’s why I didn’t get all those credit but the last 3 got me $105 discount for my renewal that I just did yesterday. This is the best company with prices, with customer service, which you almost don’t use at all because the system is so easy to understand and the give you the chance to do everything on your own if you want to. I lost my phone ones and in 10 minutes I canceled the old sim , get a new one that I kept from the trial package and activated on another phone and all this I did in the app by my self. I love this company and I like Ryan very much. He is a great actor and a genius as a business persons. I recommend this company to anybody 100 % and promise , you won’t regret it..Version: 2.2.49

The Best Plan, always improving as they growIn a matter of months mint went from service only to a full service including phones communication company. There a quick changeover was astonishing with a few bumps. All is good now. I got caught up the transition. It only took two months to resolve. But within those two months they went from not selling phones to selling a few then an array of phones. The phone came with an unbelievably wonderful plan. Otherwise I would not of waited. Got to say MINT Was well worth the wait. I’m trying to draft all my friends to help them save money. Ryan Reynolds as a spokesperson/owner partner, was an excellent idea. He symbolizes trust. Otherwise I would’ve demanded my money back when they didn’t produce for two months..Version: 2.2.34

Love loveLove Mint mobileAs a Canadian who is use to being ripped off by cell phone companies I’m thrilled to use Mint 6 months a year. It’s cheaper to pay for a year then what I pay to put my plan on hold in Canada for 6 months! Be smart use Mint ❤️❤️❤️❤️ Please Come to Canada 🇨🇦🇨🇦🇨🇦 Mint I love Love love you.Version: 2.2.47

Ciao T-mobile Hello MintSince T-Mobile joined forces w/ Sprint I began to notice the change. Calls frequently dropped, my bill secretly increased, my same 2 associates for 3 years that always handled my account vanished…they would even ask how my dog Capone was… I soon was being transferred to a call center in another country … yeah T-mobile Tuesdays was a cool perk but after all issues stated above ..no longer a perk to me …I heard about Mint on Trash Tuesdays Podcast (Hollaaa Slugs) the paid 3,6,12 months at once like my car insurance was what sold me… then BONUS how extremely inexpensive the plans are! So this morning I waited 1 hour and 15 minutes for T-Mobile to call me back spoke with someone (I couldn’t understand her name) who had me on the phone for another 20 minutes to apologize letting me know she didn’t know how to release our phone numbers on the account to transfer too Mint. I then called up mint, Erick answered and within 10 minutes had both our numbers transferred and our new mint account activated! If making the switch because of their Awesome phone plans doesn’t budge you then hopefully this review of their Stellar Customer Service will! Just doooooo it!!!.Version: 2.2.20

WOW! Great service at a fraction of the price!!I was a customer with many different big wireless companies for decades and with the last one I had before mint I was paying almost $120/month for one line and only 10gb of data. I took a chance with Mint since my contract with them was up and thought “if the service isn’t good (which was my only real concern), I’ll just switch back to the other company and sign a new contract.” Much to my pleasant surprise I’ve noticed no change in my service whatsoever! No dropped calls, no dead zones, no difficulty hearing people or saying “can you hear me now?” I just renewed and got 12 months of service with Mint for what I would have paid for 2 months with the other company. Mint is saving me $1,200 a year! My only regret is that I waited so long to switch!.Version: 2.2.34

One happy Customer.I can not describe how happy and pleased with my Mint Cellular service It is far superior to my Canadian plan..Version: 2.2.51

Great Phone planJust renewed for another 12 months..so far very happy with Mint , their plans, and customer care.Version: 2.2.33

Fox-tasticI’m not big on writing reviews but this app (and mobile carrier!) deserve a full 5 stars review. The app is easy to use, customer service answers promptly and the service works great. Data plan prices are also great..Version: 1.7.10

Call/TextI love Mint Mobile but I wish there was a way in the app to view how many minutes/text messages have been used along with a history of some sort that you can view in case a “bill” is needed for court records or just bc the customer is curious. It was a hassle initially switching over to Mint but now that everything has successfully transferred over, I am pleased with the service and the price point. I’ve even referred friends and family to Mint Mobile to see if they might be able to save money on their wireless bills also. The only other feature I would suggest for the mobile app (besides the call/text counter and history) would be a way to report cell service issue areas that use the customers GPS to help identify areas of low or no coverage or network latency so that the Mint Mobile network can be optimized and improved for future users. It is my hope to see these features added in the future..Version: 2.2.24

Mint has been a great provider ,Trouble free.Version: 2.2.51

Satisfying, predictable, and pretty reliable serviceI've had mint for two years now, and even started and stopped between there. But I came back for the pricing and knowing every YEAR I would have the same service at a consistent price. Setup is pretty standard and the customer service I feel is trying to help you out. You get goodies in the mail and a good attempt to make the company feel personal. App functionality is somewhat limited (if you wanted to buy a phone with them or change your plan) but otherwise you can load your wallet and set your auto renew or not. Service will always vary but I'm in the Pacific Northwest and haven't lost signal till a mountain peak which is normal for most I imagine. Not to mention we got an upgrade in data free of charge as it became the new standard. All in all, it's simple and straightforward. If you like hidden fees and extra charges mint won't be for you..Version: 2.2.26

Thanks for The Update FixThank you very much, Developers, for fixing the mobile Apps as well as the computer site. I am finally able to login on all platforms. I really appreciate it. I don’t ever recall having this kind of issue with any of my other Apps and websites, however, a friend who uses a different mobile provider also experienced some trouble with his provider where data was leaked. Hearing this and comparing it with what I experienced with your platform I wonder if many of the communication companies/providers were hacked or tried to be hacked. It would be great to know why these things happen. Thanks again. Original Review: A Piece of Junk And cannot sign in on computer either. App says my phone number doesn’t exist meanwhile I’ve been signing in for years. Checked my phone number several times as well as password. Still nothing. Try to sign in on computer and account section either hangs or comes up blank. Tried to sign in on tablet and the browser SCREAMS that there is an App for that. Well, eah, but it doesn’t work. Was gonna buy more data but flip that. Gonna look elsewhere. There are plenty of other mobile carriers..Version: 2.2.31

Customer for lifeThe app is easy to navigate through, convenient, super user-friendly, no non-sense. Now the savings I’ve had since switching from AT&T is truly unbelievable. I had had AT&T for over 12 years paying over $100 a month for a very limited data. I hesitated switching to Mint in the beginning because I was used to AT&T and I was simply attached, but I could no longer tolerate how much I was being ripped off. I also outright owned my phone and I was still paying >$100 a month. It’s downright horrendous how much I was paying for my cell service. From $1200+ a month to $240 flat a month. The switch was also easy, 3 to 5 mins tops. Not only am I saving a TON of money, I also have better cell coverage, no dropped calls, equal, if not faster internet connection. It’s a total win-win situation, and a complete no-brainer. I am a customer for life..Version: 2.2.25

Good but a few hiccupsI switched our two person family (myself and mom) over from ATT and ported the numbers. Mine took a while, but it took two hours to do mom’s. Most of that was ATT’s fault. They may be required by law to allow a port, but they have things like security locks to make it difficult. The first problem with this app was that, even once mom was finished, SIM installed, and calls working, the app was hung on the install your SIM screen. Closing the app completely and reloading didn’t work. So I uninstalled and reinstalled. Then I finally got it behaving. The second piece to note wasn’t obvious and involves setting up My Mint Family. To do this, mom needed a second login. Then I was able to send the request. This was definitely vague. I have 30 years IT experience and I know mom wouldn’t have managed it all on her own. So if you have less technical family members, set aside time to help (especially if porting a number)..Version: 2.2.47

Second year of mint and just switched phonesI had no idea that cell phone service didn’t need to be like some sort of sadistic trial of wills. Not only is mint cheaper, it provides at worst equivalent, but in my experience better signal, and has just fantastically responsive customer service. I switched my phone and I was dreading it but I just ordered a new phone through Apple, turned off both devices, and switched the sim and I had a new functioning phone. No waiting around for hours while some underpaid employee transfers my number and installs more tracking apps on my new phone and no one tried to sell me an OtterBox. There aren’t very many services out there where I legit would recommend them to my friends but Mint is that service. Not to mention they saved me during the pandemic when my internet went out with allowing tethering. I would wear Mint merch I like it so much..Version: 2.2.32

Make the switch today!!So let me start off by saying I work in a corporate cellphone store won’t say who. But think blue. I have been hearing about mint mobile a lot lately and have been thinking of ways to save money; so I decided to bite the bullet. I was paying over 180$ a month for two lines. I activated on the 3 month plan to start but will be going to the year. I already am in the works of paying the year upfront during my 90 days it’s that good! 5G coverage is fantastic and compares very well to the previous carrier I had (again think blue). I will refer everyone I know and some I don’t because this is too good to pass up on. Not to mention Ryan Reynolds ads are hilarious! Thank you mint for making 2021 seem a little brighter! Now switch today and start saving some $$$.Version: 2.2.12

So excited! I recommend not porting your old numberI tried porting my old number, which was a big mistake, this is a very cheap service and it comes with the price of activities your new number glitching out and making you wait days after you’ve purchased your plan. When switching from porting old number to taking a new number, that took 4 days talking to customer service to work out. So having said that, just skip trying to keep your old number and enjoy the benefits of a cheap and good service. $25 a month for unlimited 10gb is insane and I can hotspot it to my laptop. No overage charges and slowed down data afterwards. T mobile service! Which is no Verizon obviously but for the price it’s amazing. Thank you Richard at customer service for being the only one who got it to work. Now that it works I’m so happy with it..Version: 1.6.2

Love it so far! App could improve.We were previously using Sprint/T-Mobile, and Mint has been 1000% better so far. I have liked being able to customize the plans to fit the needs of each family member. I do find the Mint family feature in the app could use some improvement. As a family manager, I would like to be able to see all of my family members usage on my dashboard and all of the plans that I’m paying for on the my plans screen. Especially since all of my plans renew on the same day, it would be nice to see actual totals for what I’m paying and whatnot. The information for my family members is currently buried in the app, which I find frustrating. But, that’s my only complaint, so still a 5-star product overall!.Version: 2.2.28

Huge fan 🦊Switching to Mint was one of the best decisions I have ever made. I save hundreds of dollars, my calls have better clarity, and their customer service is top notch. The app is easy to use and works well. Everything about Mint Mobile is incredible. I finally convinced my boyfriend to join and he’s so excited! Thank you Mint..Version: 2.2.49

Low price no bells and whistles awesome in my areaGood customer service just no stores so you will have to know how to use emethods to get things done…no big deal because the prices are amazing…if T-Mobile has good coverage in your area and paying up front for deprioritized data plan works for you mint is amazing !!! YES it’s not TRUE unlimited (35 gb then throttled) but if you know anything about the industry that’s the way of things. I have no issues using maps directions and IMessages even when throttled (things are slow like taking 2 minutes for directions to pop up with map). The app is bare bones and seems aimed at setting up service but once setup does show data usage (basically the most important thing with all plans) and helps with things like adding data or upgrading service. going on 6th month of service and it’s good service for great price. Bottom line if T-Mobile works well in your area and you can survive with limited (based on plan selected) deprioritized data that you pay up front to use at an AMAZING price then MINT is the way to GO oh and I love the funny text emails and voicemails….Version: 2.2.16

Great App Almost Perfect but…Great app mint mobile is almost the prefect service. But what I think would make it even better is if we could pay our renewal bill in bits an pieces before the date. Sure you can pay renewal ahead of time but it’s the full amount. I feel like especially for the 1 year plan unlimited plan this should be an option, instead of shelling out $400 come renewal date. I could be putting what amount of money have I towards that each month or and it either sits in my wallet or there is a separate option to chip away at that. For example I wanted to put $105 each month because I know I’m not the best at saving money but when I asked support if I added the money to my wallet would it go towards my renewal bill they said no..Version: 2.2.27

Best ProviderI’ll be honest I don’t know much about phone plans at all, but I have seen my family members struggle to make ends meet for their fluctuating monthly plans and the frustration looks stressful. I saw an ad for Mint Mobile literally right when I was looking for an affordable phone plan for my new phone and its been everything I want and more! I had a problem with my data one day and so I called their customer service number and the guy led me on how to fix the problem. He made it so easy to understand and my data was back to normal in like 5 minutes! I love that they have this app where I can see how much data I’ve used and always remind me when to renew my plan. I don’t know how they got the price so low and the quality so good, but I’m enjoying it to the fullest. 🌸.Version: 2.2.25

S Tier CarrierFirst off, the customer support agents are so incredibly helpful, they will do whatever they can to help you, I was trying to transfer my number from Verizon to Mint and it said "Transfer Failed", upon seeing that, i called customer support, issue was resolved in minutes. They manually transferred my number over instead of telling me to just retry it or try it later (what other carriers do). You can pay for an ENTIRE year plan or pay in advance with a 3 or 6 month plan so you don't have to worry about bills, unlimited is just 30 dollars a month with the 1 year plan, and their lowest plan is $15. Im paying as much as i did at Verizon but im getting UNLIMITED. Thats insane, just proves that tech companies mark up their prices to gain way more profit than they need. With Mint I get S Tier customer service and S tier coverage. Best carrier i have ever had, you got me as a permanent customer..Version: 2.2.53

Bad customer service[updated] resolvedBought a promotion for three free months and activated by phone since it wasn’t working on safari and I didn’t have the app yet. Even though I requested to keep my number it gave me a new one and abruptly ended the call. The next morning I called to fix it during tech support hours and a nice lady assured me I could keep the deal after she refunded me and deactivated my SIM card. She then transferred me to another person to get my deal and he informed me that the deal expired last night and there was no way to get it back. I asked, well what can you do for me? He said, I can sell you a regul ar plan. Frustrating. (Edit) Another hour on the phone and I convinced them to refund the first three months. Have yo give 5 stars for 6 months for $60!.Version: 2.2.4

I HIGHLY RECOMMEND!!!I’ve been with several service provider sprint, at&t, and T-Mobile. I worked in a phone repair store and offered other prepaid services , I must say MINT has been the best ! For the price you get it for how can you complain. The block plans are what made me intrigued with the company and what they offer . I was recently laid off from work and got tired of paying T-Mobile nearly $150 a month for 1 phone on the plan . So I unlocked my iPhone 8 Plus and got a MINT started card . I Tried it out for a week with their trial and I must say , I was getting the same signal strength and data speed as T-Mobile . So I got the 3 month $60 promo plan with 8GB of data . Besides watching my data usage, I’m used to unlimited data the overall of the service is amazing . I’m glad I made the switch and definitely will be referring a lot more people to the company ..Version: 1.7.10

WOOF WOOFIt’s great. I love it. New country. New mobile service provider. Bliss..Version: 2.2.37

Not greatApp would not work at all for quite awhile- tried deleting and reinstalling - could not activate e sim or physical sim on other phone- could only do via phone call - told to turn off wifi to get app to work- does work now but hassle and could not buy plan after trial until phoned.Version: 2.2.49

I’m saving a mint with mint mobile4 phone bills a year or 12 you decide I love Mint Mobile the no bill every month chill feel it’s the perfect plan for people who are looking to save money anyway they can without having to sacrifice basic things like unlimited talk text and data with a hotspot and I pay my bill every 3 months and don’t have to sacrifice the quality of my coverage while I do it and switching was simply the easiest thing ever and choosing the e sim was convenient I had everything set up and ready to go in minutes I’m saving a mint with mint mobile and you could too it’s much better than the big box brand and who else gives you free service when you buy a device and pay for a couple of months up front and the service is sweet.Version: 2.2.32

Ryan Reynolds got me for 15 bucksMy Verizon bill crept up to nearly $100 a month and one evening after spending about 20 minutes in a hold loop to fix an issue, I realized how much I despise my cell service provider. There are so many services I have that I don’t hate, I enjoy the ladies I bank with so much that I eschew online banking all together, just to see their smiling faces. not Verizon though- every interaction involves pain. so while watching a TV show about the Wrexham football club, I said to myself, that Ryan Reynolds doesn’t seem like he would actively try to screw me, he doesn’t strike me as a sadist, so I made the switch and I couldn’t be happier. I have not thought about my cell phone service in nearly 3 months and I feel like I was risking a lot because if Mint had sucked, it would’ve ruined all of those Deadpool movies for me. Make the switch. Be free..Version: 2.2.50


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