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UPS Go App Complaints & User Negative Comments 2024
UPS Go app received 38 complaints, negative comments and reviews by users. Have you ever had a bad experience using UPS Go? Can you share your negative thoughts about ups go?
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UPS Go for Negative User Reviews
✓ Had high hopesWas only able to log on one time. Pretty much no different than using a web browser from what I saw. Now when I try it force closes when I try to log in..Version: 6.1.5
✓ We will see.Great idea but I can’t log on, keeps telling me I’m not authorized to use service. Yes, I put in my emp # and password in. It says processing then tells me I’m not authorized to use the app. Go to my laptop enter the same # and password and it works just fine..Version: 6.1.5
✓ Great idea, but...Like the idea, but it’s really not functional having to keep logging in to access different information. How did anybody think this was a good idea?!? I’m not delegating the app yet in hopes of improvement....Version: 6.2.1
✓ Stick to a browserI’m better off using chrome. I asked for password help and it kept sending me back to the same login screen. After trying a few times I’m deleting it..Version: 6.1.4
✓ I almost want to give it ZERO stars!I almost want to give it ZERO stars! I don’t like being forced to change passwords! For one thing I can’t reuse an old password apparently EVER! When you do try to change your password it takes you to a separate Microsoft website. Once on that website it requires you to “REENTER” your existing, current login credentials! WHY? I just logged in successfully on the UPSGo app. Shouldn’t it auto populate that info? I made sure to enter the correct login credentials on the Microsoft website and it told me it was wrong two times. If I tried a 3rd time unsuccessfully it would lock me out! So here’s the real question. Was I suppose to enter my new password on that website or the old password?. You idiots need to use the “Brain” God gave you! It’s not clear. It’s ambiguous! Plus there is no “Quick Links” tab. Right now it’s open enrollment and supposedly you can access that through the app. Hogwash! There is no such “quick links” on the app. One more thing. The website for annual enrollment is NOT secure! It starts off with http NOT https!.Version: 20.13.0
✓ Waste of timeThis app is crap. It re-directs you to the web. So what’s the point of having it when web does the same thing. Maybe it’s like tic Tok it’s wants to get my info and sell it to my sups.Version: 19.2.1
✓ I like the app but one problem...I am unable to view pay stubs among other features seen available in the description..Version: 6.0.4.10
✓ Can’t sign inI’m an employee and when I enter my information to log on it says I not allowed to. When I click the button “need help signing in?” It won’t click to get me help....Version: 6.8.1
✓ Ups goKeeps asking me to log in just to view my paycheck. Fonts are too small and hard to read. Takes longer to load than going on safari. Not a good app and I hope they fix all the bugs..Version: 6.0.4.10
✓ App doesn’t workI have an IPhone 7 Plus and when I try to access the app it brings my to a white page that reads Error! I’ve tried several times on wife and LTE and same results..Version: 6.32.1
✓ Can’t log in appI’ve tried for 1 week to log in and It's impossible! Even trying to click on help etc. I tried using my employee ID etc. Still nothing..Version: 6.8.1
✓ LoginI think you should only have to log in once.... it’s inconvenient and time consuming to have to input your login and password over and over again..Version: 6.19.1
✓ Is this a jokeIs this some kind of a joke.... I actually have to sign in every time I go from one part of the app to the other ... for example if I am looking at my time card and want to see my pay check I have to sign in again and to go to the discounts I have to sign in again and to go back to time card guess what I have to sign in again .not to forget I signed in to log in the app... typical UPS.Version: 6.2.1
✓ Don't botherJust a lousy web browser. Formatting is off and runs off screen. You're stuck in portrait mode so you can't rotate to get the text to fit. Use safari, save space and time..Version: 6.0.4.10
✓ Password help“Forgot password” link doesn’t work for me. Reinstalled app but to no avail. Can’t login..Version: 6.2.1
✓ Absolute garbageI’d give this absolute garbage app zero stars if possible. It requires you to log in for every single thing you do. I tried logging in to view my paystub and literally seconds after logging into the app, my user and password magically don’t work when they redirect me to log in yet again. WHAT THE HECK. FIX YOUR TRASH APP DEVELOPERS.Version: 6.19.1
✓ UghI’m giving the app 3 stars because it exists and that cool. And I’m happy that the need to login multiple times has changed. Good! Now why has the Login format suddenly changed?! Annoying but I can deal with it. What I can’t deal with is suddenly not being able to view my paycheck. This is the number 1 reason employees use this app and now it’s most desired function is broken. Unacceptable. Please fix this.Version: 19.2.1
✓ Richard adams.Never can log in. Have tried over and over. Locked out now so I just deleted app. Once your locked out no getting in again. You try the log on help touch it it has no response. Can’t finger touch if you can’t get in. Still no change. I tried again to touch the log in help. No response and password help no response..Version: 6.1.5
✓ The app will not openI have used this app several times before. It’s not very good. I end up putting the same log in info in at least twice. Today, the app won’t open on my iPhone nor my iPad. It seems to be opening, it flashes then it closes and all I see is the app logo. I can’t even get to the log in page. Frustrating..Version: 20.13.0
✓ ClunkyMaybe it’s an apple thing but I have to keep logging in. Won’t re orient to make the text fit for my paycheck. Even slower than just using safari. I hoe they can address these issues..Version: 6.0.4.10
✓ Need a better app designerDon’t try to be like Facebook we want buttons that take us right where we want to go not all the way to a new web page.Version: 6.2.1
✓ No timecard?I truly don't understand why you can't view your timecard on the app and having to login a second time to view your paycheck is a waste of time. App deleted and will just go to UPSers since it's quicker and one source for the information I need..Version: 6.1.5
✓ Almost as worthless as the website versionConstantly asking me to login and is in a weird mobile/desktop view. The layout is pretty bad and doesn't provide efficiency in areas where it is definitely needed..Version: 6.0.4.10
✓ View paycheck does not workThis app is garbage. Don’t even waste your time. Makes you sign in constantly just to visit other parts of the same page. Pointless and irritating. But the thing that bothers me the most is that when I want to view my paycheck the page never comes up for me to even see it. You’d think a company like this would be able to create a useful app. Fix this garbage..Version: 6.11.1
✓ Links to web based platform onlyI don't need an app that simply links me back to the web to sign in (again) when clicking view paycheck or view hours. Why not go straight to the website for this access? With paper checks eliminated, drivers need an easy way to view and validate their hours and paycheck..Version: 19.2.1
✓ Not worth the space on your phone.This app is worthless. Unless you just want to entertain yourself with propaganda there is no benefit to the employee. It’s worse than the upsets web site. It doesn’t deserve one star..Version: 6.1.5
✓ Finally used the app. Very frustrating.Used it to view my paycheck. That worked. Viewed some articles that worked. Tried out discounts. Fell apart. Kept kicking me out. Making me login again. Very frustrating. If you want us to use the app then make the developers and managers actually use it for real. Then you might get something that it sound and useful..Version: 6.26.1
✓ Buggy and incompleteHardly every works keeps telling me either i have the wrong password, asks me to make a new password, or tells me to create a password as if im creating a new account. Most of the time it just directs me to the website link outside the app. Halve the stuff is missing for the ios version.Version: 19.2.1
✓ The worst employee appUseless. Frustrating beyond belief. Offers absolutely nothing of value other than viewing your paycheck but then good luck trying to search in the app to find out what all the abbreviations on your paycheck mean or how they are calculated. I can never get logged in on my iPhone. This is trash..Version: 20.13.0
✓ Broken linksEvery link is broken in the log in section. Can’t change password or use forgot password. Can’t find the employee website on Google because bots in India pay to have their scam website higher than ups is willing to have theirs. Typical ups here, no surprises.Version: 20.13.0
✓ Useless “App”Just about every app option on the app that you click on sent you to the website. Need to check your paycheck on the app? Sends you to the website. Looking into the time off? Benefits? Sends you directly to the website, were you would have to sign in… Every… Single… Time. Don’t bother downloading the app when you could literally save time going through your Internet browser..Version: 20.13.0
✓ Not Interested... YetWould not recommend. Try implementing the following for part-time employees to gain better access and to inform: 1) !* Start Times *! 2) Daily statistics (Volume) 3) Daily PCM 4) Instructional Videos (How to build a wall) 5) A direct line to contact maintenance when rollers and chutes slow down production 6) A direct line to contact UPS security 7) View Vacation Weeks 8) View Holidays 9) Able to access scheduled Days Off 10) Alerts when full-time jobs become available. (Not just driving jobs) For part-time employees, it’s like we’re still living in the stone ages when it comes to gaining access to the above information. I’m positive others would agree!.Version: 6.1.5
✓ Signing in/outWhere do I start mhmm , lol first off it won’t sign me in , second, forgot password doesn’t work , help icon doesn’t work , third ,a multi billion dollar company can’t make a simple app work ? Kids in a garage can make a better app then this with such budget ,.Version: 6.1.5
✓ Trash appThe news is just recycled content from other UPS social media sites and for anything useful you have to keep signing in to view pertinent information. It also just redirects you to upsers, so the whole app is pretty much pointless..Version: 6.2.1
✓ Messaging featureAny ups employee can find you in the directory and message you with no blocking or opt out feature. Any one I work with that I want to be contacted by outside of UPS has my personal # other wise there’s company email for business communication..Version: 19.2.1
✓ Pointless!All it does is link to pages on upsers.com, where I still need to log in. I can just go to that website in a browser and save time! Worst Pokémon GO clone ever..Version: 19.2.1
✓ Can’t even sign into the appJust downloaded this.... Can’t even type in name to sign in (iPhone 7plus). Definitely needs to go back to the drawing board, or trash this app all together and start from the ground up!.Version: 6.5.1
✓ Not very convenientI’m basically using the app to view my paycheck. It asks me to log in 2 times as opposed to just once when I view from the browser. Waste of space on my phone so I deleted the app..Version: 6.0.4.10
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