4.8
4.8784 star

Total 32 Negative Reviews

GameChanger App Complaints & User Negative Comments 2023

GameChanger app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using GameChanger? Can you share your negative thoughts about gamechanger?

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GameChanger for Negative User Reviews

Promising but some restrictions don’t make senseFirst season with using this as Team Parent for our soccer team. Pros: 1. I like the calendar function. Very nice to be able to add the location for games/practices and directly open a navigation app if needed. The weather forecast is a nice touch too. 2. RSVP function is very handy. 3. I like that the kids can also be added. My daughter likes to know who’s coming to the games 4. Automatic reminder notification. Saves some time from using the Remind app before every practice or game. Cons: 1. Not being able to add additional parents once one has accepted the invite. This makes it awkward when parents are divorced. You have to ask one of them to add the other parent or delete the player and send invites to both. 2. An administrator can’t edit the players photos. I take pictures at the games and have photos of all the players. Yet I can’t add them to their roster profile. 3. It would be nice as admin to be able to set up notifications for when someone RSVPs. I see this more useful for the “no” responses, so you get a notification if someone isn’t coming. 4. Please allow more online editing. Right now I have to do most of it on my phone. I asked for a roster link and couldn’t edit players I’d already added. Overall, I think the app will be useful but there’s some obvious areas that need to be improved..Version: 1.31

Crashing!Unable to open after latest update March 30, 2021..Version: 4.1

Basic for better or worseThe app is Very simple which is good for parents to use. At the same time looks somewhat lower quality compared to other apps just based off of the aesthetics. That said ability to message Through the app but also email or phone call is nice. Sign-up is easy. Calendar is useful but again functionally and aesthetically pretty average. I do not know why it needs to show me every day both as a calendar and as a list. Would be nice to get rid of the extra days on the list except for ones with events. also would be great if you could share pictures and videos in a separate section because I think that’s a very useful addition especially for younger kids where a picture taking seems to be just as important as the game itself. Overall I chose it over the other apps because it simple, easy to sign up, and good for communicating. Despite all that it could be made a whole lot better with some simple changes to make with the calander..Version: 1.30

Great things comingFrom what little I’ve seen on the baseball side of things, the app and the ability to live-stream, score the game and see things happening is OUTSTANDING!!!! That of course having just played with it a little. I also think it’s great that they added the ability to live feed other sports besides baseball and softball and have added several sports, but the only thing lacking is the ability to live score the games. I understand you can’t do a play by play like in baseball but the ability to at least post a score would be great for those grandparents watching the games from afar can see the score live and don’t have to keep asking via text(offline from GameChanger) or on the livestream. Other than that, GameChanger has been doing a great job with adding things and keeping the game alive, especially in these uncertain times of the pandemic and some not being able to attend games. Maybe add that small change and I’d bump up to 4 stars, maybe even 5(rare for me to give 5 stars)..Version: 4.0

Frustrating for the parentsDownloaded this app due to an email I received as the scorekeeper for my daughter’s team. I told the whole team to convert and it’s been nothing but a headache for them. On the score keeping end, it works the same- so that’s great! But I’ve been told by a few parents that they can’t see the live play by play without a paid subscription. So that’s frustrating. I understand the extras, such as voiceover requiring a subscription- but not just to watch the players at bat and their base running, fielding etc. One thing I do love about this app is getting notifications for every play my daughter is apart of- that’s a great feature. And although I’m the only scorekeeper and am at the games every time, it’s good to know if by chance I can’t make it- I’d get updates on her plays..Version: 3.12

No volleyball scoringI hope this is something that will be added soon..Version: 5.10

It’s okayI’m a parent of a soccer player and our team switched to this APP for this season. The team plays at least 40 games each year and trains three times a week. Players are responsible for checking in their attendance, but of course the parents have manage the logistics. I like that I can sync the schedule with my calendar, but here are my suggestions: 1. Add a search feature to the chat. You can’t find anything from a over a week ago or even a day ago depending on how active the chat is without scrolling forever. 2. Add time zone option for the calendar. The team plays games mostly in the CDT, but also travels to the east and west coasts for games. But the team manager has to send MANY reminders that the game time is listed in CDT and the “real” time is XYZ time. This is super frustrating for the parent that traveling with the player and the parent that is at home trying to keep up with the game. Please add this to your next development meeting agenda. Thank you!.Version: 5.19

Please please please please please pleaseFix the search function. It really is terrible. I’m the beginning, the search function seemed to be better than the original game changer but something has changed as time has gone on. Searches seem to populate and list by single word match only. Meaning if I am searching for a team with three words in its name, the results list with all the matches on the first word, then all the matches on the second word, etc. I would expect the search results to render the beat matches on all words searches. Also, if a team has dashes in their name, it throws of the search match and doesn’t always render the result. A really frustrating thing. Other than this, we are loving this app. Really appreciate all that it offers. But, wow. The search function is really not great..Version: 5.0.1

Live activitiesGame changer NEEDS the live activity feature. Live activity was made for an app like this. It’s hard to believe that this feature wasn’t added the moment it was available to implement. Because of this I can only give 2 stars..Version: 5.37

Simple to use. Can be much betterVery easy to use however I think there is plenty room for improvement. 1) Allow members to choose when they get notified of upcoming events. Currently only the coach controls it. However, some like to be notified 1 day or 2 days ahead of time. Some would even like a secondary reminder 1 or 2 hours before event. So that’s limited. 2) Calendars are great to have but this one could be less cluttered. Don’t waste space for days that have no events. Only about 2 events are displayed on the screen. I’d like to see the app just have one line per event so I can see potentially see the entire week ahead. TeamSnap does a good job of this. 3) As a coach it would be nice to see that your message was read or received or acknowledged. 4) back to the calendar for those last minute rainouts would be nice to have a button or buttons to one click canceled or moved to new location which would also send a notification. Now you’d have to send a message to cancel event due to rain but the event still shows on the calendar as active..Version: 1.17

Does most things rightA: I’d like to be able to hide or even delete old teams, but I can’t. B: I recorded a fielder’s choice the other night, the player disappeared from second base, then reappeared on the next base hit to score. We didn’t catch it and it caused a big snafu with the scoring. C: This is the biggest problem... THE TEAM SEARCH AND OPPONENT SEARCH FUNCTION ARE BASICALLY BROKEN. The GC baseball/softball app had an amazing team search function that allowed me to include city, state, and year. This app pulls up all sorts of wildly irrelevant teams from all across the country and various years. That wouldn’t be an issue if it still found the team I was looking for in the first couple results, but searching “Pirates 8U OK 2020” brought up teams in the first 8 results from TEXAS (#1), 2019 (#4), WISCONSIN (#5), and MASSACHUSETTS (#6). It’s infuriating. I’ve spent several minutes going through this terrible list and still can’t find our opponent🙄.Version: 3.11

Money GrabberI Coach multiple teams for basketball, I reached out multiple times to get some customer service help and of course there is no one to actually speak with, or phone number to contact anyone you have to speak with a robot online or email. I purchased the premium level, because it leads you believe that is he only option to keep everything under on roof basically. Well, I thought the parents were able to at LEAST see their child’s stats if I purchased this level and placed it under “anyone” could see. So, I had all my parents go in lo behold they want more money out of each parent. Which realistically they already were getting it if some of them because they play baseball. So, it is not free to coaches because I already paid. Which I am ok with it was part of my deal now my parents were getting the stick with needing to pay even more money. It doesn’t even have all the correct information needed for basketball game. How do I get a refund from the 80$ I paid for no one to be able to see the see stats?! I’d rather just keep them on paper this is absurd. I’ll find another app that they can see for free and I can stream elsewhere. And… GET A CUSTOMER SUPPORT NUMBER!.Version: 5.32

Great idea!..but...Could still use some fine tuning. Parents seem to use the available details with ease this season. But we do have some key areas we’d be interested in seeing before using this app again next season. 1. ROSTER: Many kids use nicknames or have fans that would like to follow the calendar as well - and not as a parent - if the app were to add both options to the initial roster setup portion or even as a function that can be edited later by the players, it would make it much simpler across the board. 2. TEAM PAYMENTS: We have all noticed the lack of payment tracking for our team parents. It would be great to have that added - even as an admin only function - so we’re not using spreadsheets and programs outside of the team app. 3. MESSAGING: Being able to see who’s read messages vs. who hasn’t is also a huge piece that could be added into the message section for coaches sake. 4. CALENDAR: It would help to remove the dates in the calendar that have no events for better use of space as well as for easier search/ general reading purposes. Or use a brighter color for the event dates so they can stand out more..Version: 2.5

Good app but…Good app overall but I think it could be a lot better. For starters, I was super excited to see all of my videos and highlights of my game because our coach records out whole game from behind home plate and I hit an absolute bomb but I couldn’t see the video because I didn’t have premium and I think it’s absolutely ridiculous that I have to pay $12 monthly just so that I can watch my videos of good plays. I really don’t think it’s a good idea to have a “premium” though because I can’t even do anything with an athlete profile which I made and I couldn’t put any highlights on there because all of them are locked because I don’t have premium, my point is not to just go on a rant ( even though that’s kind of what I just did) about how dumb it is but I just think people should be able to watch their highlights without needing to pay money to do so..Version: 5.36.1

Not sure yetUpgraded to this last week and scored our first tournament this weekend. The app crashed multiple times during each game, which I see is a consistent problem. As quick as softball moves I was down two batters counts & balls in play before I could score it… probably looked like a hot mess to any viewers (and was likely inaccurate). I don’t like that you can’t name the chats… or that the “team” chat includes allllll family members linked to a player. Grandma in Kansas doesn’t need to know where we’re going to lunch after a game. Our team logo/photo just disappears. I don’t like that I can’t see a teams roster after the game is scored or that the teams aren’t separate in the game schedule. I didn’t have any issues with the live streaming and received good feedback from our fans. However, paid members should have access to the video afterward, not just admins. I haven’t had issues with messaging. I’m still exploring the different layout and features, but the crashing of the app mid-game is just unacceptable..Version: 4.5

TerribleThe old GC app is hands down better and easier to use! All I’ve had is trouble with and confusion with this new TM app. When I send questions to the app help I receive no response. This change will cost GC a LOT of customers! I coach high school and summer baseball and my teams will sadly not be using this app anymore (after 8 years) because of how downhill it’s gone and can’t get any help from them. Coaches don’t want players/parents to have access to be able to change their names on the roster. If you have more than one team on your list then good luck finding a specific teams schedule because they’re all lumped in together. It’s been weeks and all my teams still haven’t been moved over to new app. Using new app is slower and take way too long. You can no longer go in and edit game stats like you could in old app. These are just a few things I noticed after one weekend of using the new app! Unfortunately that old GC personal touch, high quality and care is gone now for some reason and I hate to leave but they leave no choice now..Version: 3.12

Overall great but still need workOverall has been great for scoring games but two features are just not working with the same ease. 1) can no longer search up other teams and follow their games. Can only do so if your part of the team..that’s a downfall for keeping up with how friends are doin 2) the live stream always turn off around 15 minutes..I’ve done everything to keep it from turning (phone on do not disturb, alerts turned off, connected to WiFi, screen saver off) and yet it still consistently ends around every 15 minutes. Its frustrating as the score keeper to keep going and having to restart it. Our families love the live feature especially now with COVID and limited spectators but the stopping and starting is a real downfall. Ready to try something different to avoid this.Version: 3.27

App won’t workI paid for this app and it doesn’t even work!!! I will be deleting it and getting my money back...just ridiculous!!!.Version: 5.11

A good start (updated)I’ll give GC credit for branching out to score different sports with this new app. I’ve enjoyed using the app so far for hockey, but you need to expand the stats for different sports. For example, hockey needs more to track than just shots on goal, saves and goals. You’ve only scratched the surface. You also have shot attempts (misses and blocked), face offs and penalties among other stats. I glanced at football and it was scoring plays only. Long way to go there. I used the original GC for baseball/softball and basketball stats as a sports writer. As I said, I like the app and the new direction you’re going in. (Update to original review below): A suggestion for all the sports. Can you make it so we can change the team abbreviations to something other than what the app comes up with. The older GC baseball/softball and even the basketball app allowed this. The new classic app does not. Just a suggestion. Love your products..Version: 5.12

My reviewI wish everything was free..Version: 5.37.1

PLEASE ADD A WAY TO ATTACH ITEMS!!Overall- it’s very basic. It’s nice to have the ability to quickly alert all of your parents rather than a text thread. Things that need improvement: please add a way to attach items to the notes section of games/practices such as field map pictures!! This is my biggest complaint, because when you try and send a picture via the team message option, the whole picture doesn’t show up and it gets lost within the thread. Sure would be nice to have the field map with the game info section on the calendar!! I also frequently have trouble with being able to open my message section, so I’ve had to had another parent send messages for me. I’m sure there are other things that need improvement, like some reviewers have mentioned poor update ability between blue sombrero platform on the team page and the app, but I recognize this as a problem and just know not to rely on it. It has potential, but needs some updates, additions, and fine tuning!! I also don’t have experience with other team apps, so I have nothing to compare it to..Version: 1.20

Streaming to tvStreaming to a tv from phone is an option I think is needed. Screen mirroring isn’t great.Version: 5.33.1

App moves slower than my lower intestineAttempted to sign up 8+ times across both browser/app even used a different device! App would freeze and erase entered data. For to pay the $2.99 monthly or is it weekly? If you want to see if how y A specific players game has been. It’s like watching a lightporno and as soon as there might be interaction or hope it’ll work it leaves you unsatisfied and angry At GC for being thieves..Version: 3.13

Major DisappointmentUsed gamechanger for years and loved it. Switched to team manager since they’re getting rid of gamechanger at some unknown time, and have hated it. There’s things I could do with gamechanger that aren’t capable on team manager. The app constantly is unable to upload the team chat, so players are constantly texting me saying they can’t get the messages to come up. It’s also limited on features. Once you create an event, you can’t edit the type of event but can edit everything else. I had a practice turn into a scrimmage, and had to cancel the practice and create a scrimmage so I could score it. I then had to make everyone rsvp again since it was now a new event. You’re restricted to a yes or no on events. Why not a maybe section and why aren’t you able to add a note to your RSVP. Other apps allow you to add a note so people can add they will be late or have to leave early. So many things can improve and I’m currently looking for a new app after all these years. Very disappointed.Version: 5.0.1

Possibly better thank the old versionI spiked this version better today. The graphics and font are cleaner. We tried to do live from the app today and it kept crashing. I had to keep restarting the live feed, but missed parts of the game since we are sitting right there watching the app to see if it crashed. I saw it was in Beta, which normally means it’s being tested. Do you know when this will more finished? Also, you cannot add family easily for players that already have family. I click on invite family and it takes me to the players information and will not allow me to add it just tells me I can’t change their Information. We have plenty of people that have a lot of family and we really need to figure out how to get them added. Please fix this as our families depend on watch the games this way when they cannot attend in person..Version: 4.0

FailIf the purpose of this app is to enable quick and easy communication between team members, coaches and managers, then it comprehensively fails. Messages “fail to load” every single time, and only closing the app and restarting it will work - and then only occasionally. The app will beep regularly telling you that a message has been received, but it is then not possible to actually read it. Isn’t that the whole point??? Worse, when a dialog popped up inviting me to email the devs with feedback, tapping “yes” caused the email screen to appear for a tantalising moment only to vanish. So, this app is so rubbish that it even has bugs in its feedback function, which might explain why the devs haven’t fixed this steaming mound of ordure masquerading as team management software. I dislike this app intensely, and really wish my team manager had not chosen it as our platform..Version: 1.33

Great platform for organization. Constant bugs and issues.My Youth Tackle Football, Flag Football, and Cheer programs all use this app. I am the Webmaster for our non profit and this app has been useful. However, there are never ending bugs, very glitchy is many ways. Parents grow frustrated by the lack of updating of calendar from blue sombrero site. I would update the webpage calendar, reimport it on the app and it would take 3-7 days to show up, often never showing up. It is also very limited if you are a league organizer. Once parents accept an invite you can’t edit anything, even as an admin. You can only upload rosters one time from blue sombrero. Once you do, that’s it. You literally can’t make any edits. It’s a shame because the potential for this app is great, but the bugs and glitches make you question wether or not the juice is worth the squeeze..Version: 1.33

Search function needs to be dramatically improvedWhen creating an event, I typically have to search for the opponent. In the “old” GameChanger, adding terms would refine your search criteria, with additional terms narrowing your results. In this new GameChanger, the search criteria works counter-intuitively as an ‘or’ (rather than and ‘and’), so if I enter “Virginia Copperheads” I get every team that has either Virginia or Copperheads in their name, and if I add 15U, it adds every team with 15U in their name to my results! And the “Location” filter only helps if you know the town and state that a team is from; this would be much more helpful if you could only enter a state, as many travel teams are from a county or an area, not one town and it’s impossible to guess what town they said they are from. Please fix this functionality. The scoring aspects generally work fine, but this makes the ap very difficult to use!.Version: 4.13

Need to have Air Play CapabilityWould be nice to be able to airplay the games on our tv. Watching on our devices are killing our eyes and giving us headaches! Especially us older viewers who can’t always get to a game..Version: 5.11

Terrible appThis app is not worth the cost. Games never at the time they are scheduled on the app if they are shown at all. I have missedso many of my grandson’s games.Version: 5.17

Good… could be greater!Overall, I love the app. Grateful to have a place to communicate with team and have calendar synced with practices and games. Gave it three stars for two reasons: If you RSVP that your child will not be at a practice or game, the info remains on your calendar. Would be nice if it automatically was removed if you decline attendance. I live by my calendar as it keeps me organized and informed, so seeing something we RSVP’d we are not doing, is very annoying. Second reason is because I wish all the player stats were provided in the Free Version, as I don’t need any of the other subscription options, so I won’t pay for it. I only use the app seasonally, so to pay for an annua subscription doesn’t make sense, mainly because we aren’t using it..Version: 5.42.1

Not up to par with other similar appsThe app has gotten better over the last year, but it still lags behind others that have been around and new ones that are coming out. A simple request to have a “Maybe” option for RSVPing would be so beneficial. I have been messaging the Customer Service Team over the last year a few times to ask about this and they can’t provide any answer except “That’s a good idea and we will pass it along.” Also being able to update a “Season” and “Age Level” instead of having to start an entirely new Season would also be highly beneficial. At least the notifications are now pushing through consistently. About 9 months ago there was a terrible lag. When tapping on notifications from home screen of iPhone, the message wouldn’t show in the app so you had to shut down to be able to see messages. Hopefully Team Manager can develop some updates that bring them up to speed with other similar apps. It would be a shame to have to switch to another app that is actually free which is more advanced and has better features..Version: 3.17.1


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