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Celebrity Cruises App User Positive Comments 2024
Celebrity Cruises app received 102 positive comments and reviews by users. Can you share your positive thoughts about celebrity cruises?
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Celebrity Cruises for Positive User Reviews
✓ First time travelling with Celebrity…The App so far is great 👍.Version: 1.48.1
✓ The AppI don’t know who was responsible for this but he/she deserves a very serious rise in basic pay and a huge bonus It easy to use, and does exactly what it says on the tin. The dragon and I are off on the Edge inaugural sailing plus a follow on and I have a feeling that the App is going to get some serious use As an aside Edge looks truly amazing so all you have to do now is adjust the prices downwards and all will be plain sailing Regards A very excited soon to be passsenger.Version: 1.15.0
✓ CroisièreCan not log into my cruise grrr.Version: 1.46.0
✓ AppVery reasonable for an older fella to surf around..Version: 1.42.1
✓ Beautiful ShipThe Eclipse is a beautiful ship. Service is amazing. Feeling so spoiled! Booked a back to back. Unfortunately we have to move which is disruptive and disappointing..Version: 1.47.0
✓ BrilliantBeen using this App all year (2022) and it is a real plus to have it. Used it recently for our planned cruise in September and although many excursions were full we could see what was on offer at every port. The ability to see every menu at each restaurant in advance is a real pleasure. When we did our cruise in June we checked in with the app and used it every day on board to see what was available and track our plans. Really pleased and impressed..Version: 1.36.0
✓ Really easy to navigate and lots of featuresThis is a pre boarding review of the App. I’ll update it once I have finished the cruise. Apps looks clean and fresh and easy to navigate. I was regularly promoted to enter/update my details and got a boarding pass ready to board. Looking forward to trying out the full range of the app once on board..Version: 1.31.2
✓ Beyond our ExpectationsSailing with Celebrity for the very first time after many years sailing exclusively with Princess Cruises. We booked on the Celebrity Beyond for the Greek Islands and can honestly say we were blown away from the moment we stepped onboard. We found that we are also sailing with the Celebrity CEO. All I can say is we WILL be booking with celebrity again..Version: 1.35.3
✓ Service attentionné et exceptionnelQualité au rendez-vous.Version: 1.43.1
✓ Fed upEverything is full up!! What if I wasn’t able to manage this AP (which possibly I’m not), I can’t query or check things. Now I have to wait till I board to see if anything is available. All meals on first night gone and tours that I had hoped to book..Version: 1.35.3
✓ Booked Cruise Poor ContactHaving utilised the web to book direct our first cruise which was made very easy I now wonder if we made a good choice as after it was booked we needed to call and ask questions, this is actually almost impossible as no one ever answers the calls. Apparently you are encouraged to only ring if you are due to cruise in the next two weeks, don’t know why as they do not answer. It’s really poor and gives concern as to the level and quality of service we will get when we eventually get to go on the cruise. NOT AT ALL HAPPY..Version: 1.34.0
✓ Just off cruise!Excellent service from start to finish - at Retreat with Connie & Conner, at Luminae, with Telma and her awesome crew: Moniek, Emi, Michael, and Anna. Fabulous meals at Sushi on 5 and Blu. The shows were all fabulous - we never missed one! Jen M was a such an amazing singer & a great entertainer as well. Maureen L was a wonderful comedian and entertainer as well - we saw her early & late night show! Thanks to Manuel & Kelli - Bingo was fun wish I Won! Thanks to the amazing crew from suites - Angel was so attentive & accommodating. I Wayan was so wonderful & attentive to keeping up with our schedule too. On another note -everyone was always smiling, asking if we needed direction or if they could help - even stopping their chutes to give u a smile !.Version: 1.42.1
✓ Mrs Cheryl MartinThis will be my third 3rd cruise with Celebrity. Also I have travelled vastly and I can honestly recommend the Celebrity Cruise Ships, all staff on board are courteous friendly, obliging and the ship is a very happy filled ship Recommend… My next cruise is in March this year and am so looking forward to being on board..Version: 1.39.0
✓ BilingueCe serait bien d’avoir le site en français.Version: 1.48.1
✓ Alaska Cruise, CelebrityThe Celebrity Eclipse ship is an amazing experience! Sorry we didn’t book 10 days. Everything is immaculate, crew are soo polite & attentive! Seems like they can’t do enough for us… This is the cleanest hotel we’ve ever stayed in…😘🚢 We love being on this gorgeous ship!❤️❤️ We ate @ Tuscan Grill, & the food & service was excellent! Beautiful ambiance looking out at sea! We’re eating at Moonlight Sonata this evening..looking forward to it. The Oceanside Cafe is ok, wondering why the cakes are wet? Sorry we missed the roast beef, it would have been nice to see it at the evening meal. A tuck shop would be nice. Very beautiful high end shops!! Love it all!!!.Version: 1.44.0
✓ Amazing AppCelebrity really have a well organised app like a private diary, everything you need to do or book is at your fingers tips wherever you are. Well done.Version: 1.41.2
✓ Easy check in.After receiving the email telling us we could check in for our forthcoming cruise I went into the App. Having never used it before it took a little time to navigate but once I started it was relatively simple..Version: 1.23.5
✓ 5 StarsBeautifully appointed Stateroom, the designers thought of everything. Plenty of storage for clothing and toiletries, there is a place for all your personal items. The service is beyond our expectations, if you appear not to know where to go a staff member asks if you need help. Food and beverages are fabulous with an extensive choice of cuisines. The ship itself is immaculate, not a spec of dust or a stain anywhere. Cabin staff are very attentive and serious about your comfort. Well planned activities and entertainment. We will sail woth Celebrity again!.Version: 1.39.0
✓ Comments:The Apex is absolutely fantastic !!The staff are brilliant and so helpful and obliging. The distinct architectural design of each separate precinct/ area is more than overwhelming ! The state rooms are a master stroke; the enclosed balconies and vertical sliding windows are seriously a great, intelligent design innovation ! I cannot believe the experience so far - we loved the Millenium and the Solstice, however the Apex has just raised the bar to a completely higher level !! Cheers Bryan and Gai Hardman Sydney Australia.Version: 1.35.3
✓ Gloria MetiThe efficiency & friendliness Re boarding is phenomenal. On board staff are really friendly & warm. Day one: I think this will be a wonderful cruise. Book yourself a cruise. It’s worth it. God bless GloriaM.Version: 1.39.0
✓ Celebrity cruisesI have been on many cruises with Celebrity and a few on other cruise lines but always come back to Celebrity because I know what to expect, great service, clean and luxurious cabins. The food is fantastic..Version: 1.44.0
✓ Great step forwardUsed the app on The Edge and Reflection. Great to have calendar, daily schedule, reservations right at your fingertips. Three tweaks need to be made. 1. Don’t kick us off ships free WiFi every few minutes, very cumbersome to continually sign onto WiFi 2. Filters shroud default to All, not Recommended. Once I switch to show all, it should stay there but instead, it reverts to Recommended after every refresh or reconnection on WiFi 3. Chat feature needs to send notifications to phone. You have no idea if someone is texting you unless you are actively in the app. It needs to have a noise and banner notification just like a regular text.Version: 1.17.0
✓ Celebrity CruisesAbsolutely brilliant. Upgrade to a premium drinks package a must. Staff and service 5 star. I don’t think there is a better cruise line. If there is let me know!.Version: 1.35.3
✓ Check inIt was very simple to check in..Version: 1.43.0
✓ My fist cruise as a single man in my 60sGreat holiday throughly recommended there is so much to do..Version: 1.38.0
✓ MsVery straight forward to use..Version: 1.18.0
✓ Your Hostess Florencia HenriquezI would like to conmemorate our hostess at Opus restaurant, Florencia Henriquez. She knew how to make everyone welcome and knew the names of most of the passengers. She even remember our cabin number. She walked the salon and stopped at the different tables to ask if everything was ok or if we needed anything. She was a true hostess and by the end of the cruise we felt we were friends leaving her house. I cannot thank Celebrity enough for having employees like Florencia..Version: 1.42.0
✓ Celebrity in the eyes of this patronAfter 13 wonderful cruises with Celebrity (1 with Royal Caribbean, 1 with Cunard, 1 with Norwegian and, I hate to say it, 1 with Carnival) I bought a 14th cruise with Celebrity this year. I was PACKED for departure on the Equinox to the Eastern Caribbean leaving Fort Lauderdale on March 14, 2020. If you are 79 years of age in this COVID-19 environment, irrespective of your distance from the nearest perceived threat, you think twice about the timing of your 14th cruise. With trembling fingers on my keypad, I opted for the “Cruise with Confidence” choice that Celebrity offered. My reason for contributing to this review collection is to let the sailing world know that Celebrity is as accommodating, gracious, professional and comforting an organization as one could imagine in these turbulent times as they are aboard the ship. I still look forward to my 14th with Celebrity and hope that it comes soon..Version: 1.24.1
✓ Solstice 9-1-23 through 9-8-23Great trip. Excellent care in cabin with Ray Ann. Table service was attentive and overall outstanding with waiters Alimusa and Bizar. We saw them both at breakfast at the Ocean Buffet and they personally acknowledged us by name. Very well done!! Also our Sommelier Jona served us beautifully. Our drink server from India we delightful. Great attitude by all. Our captain sailed us safely to and from the magnificent glaciers. A perfect GIFT trip from my son and daughter and their spouses. Thank you. DeAnna Taylor, cruise guest.Version: 1.45.0
✓ Celebrity Cruises at your fingertip!It’s awesome to have the ability to check out the daily agenda for 3 of Celebrity’s ships (Equinox, Reflection, and Constellation) on your smartphone. Look ahead to see the entire cruise events days of in advance, and plan accordingly. Thanks Celebrity for providing this app for passengers. There’s more than just upcoming scheduled events on this app. Why not give it a try? Check it out before your cruise, or try it to see if cruise life might be for you (no booking necessary, but you might be tempted to book a cruise once you see what’s offered onboard a Celebrity ship. 😍.Version: 1.10.3
✓ Greg and Eileen LewisALL is Great! Thank you.Version: 1.48.1
✓ Check inVery easy to use..Version: 1.43.0
✓ Celebrity appWe are travelling on celebrity edge and the celebrity app is excellent, it is very informative, showing all activities and information on board, which is brilliant as you can see in advance what’s on offer and once on board u can book your place and it gets added to your calendar, makes the wait to sail that more exciting, love it..Version: 1.20.3
✓ Booking inBrilliantly easy and stress free.Version: 1.48.0
✓ CruisingYour App should have a countdown to when the big cruise is..Version: 1.43.0
✓ Check inRubbish Doesn’t work Error message constantly.Version: 1.35.3
✓ Florida GirlI only travel on Celebrity and have had many good cruises. However, now it’s very difficult to get to talk to anyone. The app is very difficult to manipulate getting a confirmation when you purchase a drink package and excursion package of Wi-Fi package is impossible. You have to call and hang on at least a half an hour and try to get someone to send you something, I’m very disappointed with the service I’m getting before my cruise. I’ve been on the web several times trying to check in for the cruise. I can’t even get past bicker Cruise it’s very difficult. Celebrity needs to update their services to cruisers and potential Cruises or I might go back to Viking.Version: 1.46.0
✓ Great App, but…The Celebrity Cruise app is a wonderful tool to keep guest informed and up-to-date with activities going on around the ship. The only change I would recommend is in the texting feature. I would recommend it to have a choice rather to have a notification sound when you receive a text. Friends on the ship would text me, but because the notification does not have a sound, I would miss the text..Version: 1.28.2
✓ ExcellentService from every member of staff is the best! They are friendly, very polite and efficient nothing is too much trouble for them. It’s the first time for us with Celebrity and we are most impressed. It has the little extras which make a difference. We particularly noticed that the crewing numbers were a vast improvement to that of other companies we have recently used. Well done Celebrity please continue to maintain your high standards. Thank you..Version: 1.45.0
✓ App no face recognitionEasy to use but could add face recognition.Version: 1.35.3
✓ Celebrity AppWorks great! Easy, informative, intuitive..Version: 1.45.0
✓ Just wow.I’m only 13, and if you can control the blinds and lights with ur fricken phone, that’s the best app in the world. But for real, on the cruise, this app helped me out a lot, as it does have map. It also told me the schedule of some of the planned activities, which was pretty cool . The only reason it’s 4 stars, is because they made us stand in line for SIX hours just to get on the boat. That’s all have to say. Oh and by the way, Did I mention you can control the blinds and lights with it..Version: 1.27.3
✓ Check in - Great ExperienceThe app check in process is absolutely superb. It is a very clear and streamlined process, to be highly recommended. Will always use it in the future.Version: 1.18.0
✓ Really nice app but needs updatesOverall, the app is great. You can check your account, setup excursions, see where the ship is, all the amenities, and much more! It’s easy to use and has a ton of information on your cruise and general information as well. I deducted one star due to conflicting information. I have contacted Celebrity on this but it still hasn’t been fixed. The COVID information is incorrect and conflicts with their website. One will say no pretesting required and the other says a pretest is required Masks are apparently optional on the ship accordingly to the website but according to the app, the casino and theater require masks I understood the guidelines are constantly changing but I was informed by Celebrity customer service that masks haven’t been required for at least several months. It’s safe to assume most people will be planning and using the app before and during cruising. Of course, both should the app and website should be updated to reflect current info. Please ensure your app is current so folks can rely on it, especially due to potential health requirements. The last thing someone wants to do is read “no test required”, show up to port, and find out one is required. Otherwise, I’m very happy with this app..Version: 1.35.3
✓ Clarrie Can’tMy wife and I have enjoyed every cruise They are by far the best having tried other Companies Currently have two cruises booked with Celebrity and can’t wait to be on board.Version: 1.35.2
✓ First time CruiseI was hesitant to take a cruise, but I will tell you as a first experience, it was beyond my expectations of being on the water. I Had to look out at the water to make sure I was not on land. Never got sick not once! Never saw the same people twice!! We had a Stateroom Veranda, that was wow! The ships massiveness is astounding!!! The entertainment was top notch!! The ships 1400 employees working 8 specialty restaurants, main dining areas 4, shops , spa activities till 2 in the morning , medical facilities were amazing!! The technology on the ship I want to take home with me!!!! Did I mention I never heard a sound. I thought I actually stepped into the 5 Star Ritz Carlton and did not remember I was on the Celebrity Ascents, newest Ship!!! I want another Cruise!!!.Version: 1.49.0
✓ The Celebrity AppI think this is one of the best ways to get all your information imputed, book shore excursions, book dining reservations and and purchase anything extra, and especially the how easy it's made the lifeboat drill!! I have been sailing with celebrity for 35 years and have sailed on 33 cruises exclusively with Celebrity and I remember since the Meridian and earlier ships how I dreaded the check in process and remember how time consuming it was which long lines with luggage in hand just to get to the area of the cruise port terminal to check in. I think the app is very easy to use and helpful and it has brought the cruising experience to the next level! I look forward to my 1st cruise day because I know we will me processed and on the ship within a half hour of getting to the cruise pier!! Thank you Celebrity and all your staff, MaryAnn & Scott Stulpin (Elite Plus Captains Club Members).Version: 1.38.0
✓ Celebrity is #1!!I’ve been on most of the cruise lines, but Celebrity shines far above all others! The service is perfect, the food is delicious and beautiful, and the shows are jaw dropping! All the ships are so clean and beautiful! The everything is included makes it so much easier to relax and enjoy everything Celebrity has to offer! I always recommend this line to anyone that asks! I have 3 upcoming cruises this fall! 5 star!!!.Version: 1.34.0
✓ Cancelled cruisesGreat app, unfortunately due to current COVID problems we’ve had 2 cruises cancelled but not found a way of deleting cancelled cruises from the app. A bit of guidance would be appreciated..Version: 1.27.3
✓ Dealing with Back-to-Back CruisesI love that Celebrity has incorporated the health and safety parts of embarkation into the app to smooth the process. But when you have booked two or more cruises close to each other, there does not appear to be any way to roll forward to an upcoming cruise to add health and vaccine information ahead of time. It appears you have to complete one cruise before you can prepare for the next, kind of negating one of benefits of the tight integration and streamlining of the process..Version: 1.35.3
✓ MenusThe app needs to contain the menu’s for the restaurants. Even is subject to change..Version: 1.48.1
✓ Great AppI have found the Celebrity App very easy to use and user friendly. Good information on there as well..Version: 1.27.3
✓ Pretty Average5 if us with a variety of phones have varying success with this app. 2 of us have full capability, 1 has partial and 2 cannot get anything from it. The Princess one has messaging services and personal planners available on it. This one is very basic. The dining room menus on it are great though..Version: 1.3.0
✓ Personnels incroyablesNous avons toujours été conquis de la façon dont ils prennent soins des clients. Nous pouvons mentionner tout les qualificatifs, polis, aimables, toujours prêts à aider et j’en passent. Bravosssss.Version: 1.44.0
✓ Mr BurgessGreat app.Version: 1.49.2
✓ Wow times have changedMy last cruise was only a few years ago but gee how quickly things change now I can know all there is to know about my cruise months in advance by download the Celebrity cruise app. It’s really quite amazing how Celebrity has designed this app so user friendly as well. I totally recommend it to anyone about to cruise. One bad point is that technology seems to have caught up with the cruise industry meaning people (including me) will never be off their phones even when “getting away from it all”..Version: 1.18.0
✓ Poor AppTried to log on to the App to complete my boarding pass, but after I submitted my vaccine certificates the app hung and said they need to be verified. 6 hours later they are still sitting there. Waste of my time! Perhaps do they want the actual hard copies - but I used my iPhone as the printed copies take up a full page. So may have to start again. No feedback on why it is hung. Need to do much better - I completed Verifly with no issues, and Spanish and Italian forms, so the Celebrity app needs to improve..Version: 1.34.1
✓ Celebrity ReflectionI found the app very easy to use and informative. Saves a lot of time at the port checking in. The amount of information on the app is very useful. Being our first time on this ship it will help finding our way around.Version: 1.41.0
✓ Mrs philpottFound the app easy to use and instructions were easy to follow. The take a photo section was easy to do as well..Version: 1.35.3
✓ Celebrity cruisingAlways a pleasure … best of everything We thoroughly enjoy our cruises Irene and Paul McDonald.Version: 1.48.0
✓ All goodVery easy to use and very helpful - typical of celebrity..Version: 1.40.1
✓ Celebrity edgeI like the room with balcony and the bathroom is bigger than princess cruise. The room services staff was very nice. The dining room is set up nice and roomy and perfect view. The 14 floors buffer food is ok and not much change. Wish could have more variety food to select. Not much Asian food and few staffs seems tired and not much welcome or happy to serve food to guests. The main restaurant food is good, not much activities to celebrate in the dinning during holidays. I don’t feel the festive or holidays decorations in the dinning room. Not much going on for gift shops for the sale like princesses cruise for the fun of the shopping spirit. The lobbies areas are highlighted for the holidays, lots of music and entertaining and bars. Area for seating is plenty and the shows are great. The photo shop is much self service, the staff need little bits of cheering and enthusiastic of happy. I like the 15 floors for the exercise followed by the trails to walk or running. The gym room has good size and not humidity. I wish they could highlight some the activities program on the daily news paper and on TV or announce on over head speaker. I did not see much games or Chinese mah jong activities supplies in the social room or other areas for the guests to relax playing with there family. Over all I do enjoyed my trip and certainly with my families members gathering. But once comes with individual or solo, i was boring little bit..Version: 1.23.1
✓ UtilisationsL’appli es facile d’utilisation.Version: 1.44.0
✓ Cruising with confidenceThis is now our 4th cruise with Celebrity & 2 more booked ahead (🥂). The friendly staff, cruising support, the Celebrity App & great mix of guests, all combine to make this our No1 choice for our holiday adventures. Don’t hesitate, try it you’ll be amazed at the experience 😉.Version: 1.40.1
✓ First tripOur first trip with Celebrity just so in awe of celebrity silhouette can’t wait to cruise on her again next year. Nothing was ever too much trouble for the crew. Good best ever on board a ship. Choice of drinks great. Just loved this ship.Version: 1.29.0
✓ Dr BusseCreating an account on the Celebrity App was very user friendly and took very little time to complete.... thank you Celebrity.... we are so looking forward to our Iberian cruise!!!!.Version: 1.20
✓ Barcelona, Canne, Portofino, Pisa, Rome, Ajaccio cruiseExcellent stay at Apolo by Amelia, excellent team there also rooms, and food were just fine. Location was good for access to Metri and for just walking. Shipboard dining and activities so far have been excellent. Tour of Portofino was cancelled due to heavy sea swells and we understand that it’s always safety first. Also understand that we will not be charged for this tour (which did not occur). You have a high performance team. Their courtesy, and professionalism at every level is something we constantly experience (so far). Looking for ward to the remainder of the cruise..Version: 1.45.0
✓ DawesSpecial kudos to Kelly for the wonderful narration this am while viewing the glacier. I especially liked the inclusion of the historical, geological and scientific aspects of this awesome scenery. She made it come alive. Also enjoyed her overview and highlights of the itenerary in the theater yesterday. She has an easy to hear and clear voice. Her voice was also filled with awe and respect for this area! On another note, I think Fred Fulmer would do better with a script in front of him to avoid rambling and stay organized tho. Ha. Thx again Kelly!.Version: 1.41.2
✓ Great way to know what’s happeningHi I have just booked a cruise for 2019 and came across your app. Hopefully you will have added more ships by the time we sail with you as I think your app is great. Please add Celebrity Solstice 🛳 asap.Version: 1.9.2
✓ J Mark GrayHave been accompanying my family on celebrity Cruise lines for over twenty Years. Never disappointed. Best food and best people in the industry. I've been a time or two as guest on other lines, no comparison. I do understand that it is more expensive but I understand why. Planning my next Celebrity cruise as I write this review, in Norway on the APEX now..We are making memories that will be passed to next generation. Thank you for a great time..Version: 1.35.3
✓ ApplicationJ aimerais cependant que L’application soit en français.Version: 1.48.1
✓ Best cruise ship everMy husband and I had an absolutely amazing experience on Celebrity from the room to the food to the staff and needless to say an amazing captain. Hate to leave. Looking forward to our next cruise already..Version: 1.45.0
✓ X press check inThis is the second time we have used this APP and it makes the check so fast and efficient. Thank you.Version: 1.48.1
✓ First class from start to finishExcellent, excellent, excellent. Cannot fault this trip. Won’t be our last either. Will post on tripadvisor on my return home..Version: 1.41.0
✓ Lesley SpruceA fantastic cruise restaurants and bars and entertainment first class. Our lady attendant Theodora gave us excellent service even finding my earrings when they were mislaid in the cabin. The on board band Nu Image were excellent too, only being spoilt by the bar staff noisily showing theirs skills while the band were playing all very childish of the bar staff. Food was amazing main dining area very nice and varied catering for all tastes..Version: 1.36.0
✓ SarahThe meals have been very very good and the services and severs all have been very nice. I will come on another cruise on this boat and other cruise ships too. I have been have a wonderful time on this fun cruise ship. I love all the views from every angle and windows of this beautiful Alaskan trip this is my first cruise to Alaska with my parents for my birthday cruise with my parents. I wish that it was longer trip so I can do all of the wonderful excursions that were being offered. To bad we did not go into Sitka I would have loved to have seen that town too..Version: 1.34.0
✓ Best Cruise ShipsCelebrity are absolutely fantastic and I wouldn’t consider cruising with any other cruise lines. Just wish I could do more, but at the moment looking forward to our next one visiting Norwegian Fjords. Thanks Celebrity!.Version: 1.32.0
✓ NO FOMOFOMO was created with me in mind. I love that I can always plan ahead! But I’m not tied to anything unless I reserve it. The night before I like to go through the calendar and add everything I think I’d like. Then throughout the next day, I know more or less where I’m going. Or if you’re traveling with friends there’s a text feature! So without even paying for the wifi you can stay connected to those on board. Excited to be boarding my 3rd ship this year 😍😍😍.Version: 1.35.0
✓ Excellent Celebrity Equinox Cruise!!! ❤️❤️We have sailed many times with Celebrity! We love your cruise line and that is why we stay with you! We have to tell you that our waiter and assistant waiter did an EXCELLENT job waiting on us! They work very hard to keep their guests happy, which they definitely did!!! I notice excellence when I see it! Many thanks for a wonderful cruise and hope to be on another Celebrity Cruise very soon!!! Shirley & Thomas Ross, Room # 7157.Version: 1.42.0
✓ Entry and lunchVery easy to board the ship, the crew have been fantastic.Version: 1.43.1
✓ Similar toApp is very similar if not the same as the excellent Royal Caribbean Cruise Line one :).Version: 1.46.0
✓ The information is there , finding it is difficultI’m sure all of the information is there but navigating around the app is not easy so I’ll leave some things to book when on board. I have a package….call? what does it mean? My booking agent said I had a drinks package……how do I find it?.Version: 1.35.1
✓ PierreExcellent très beau bateau.Version: 1.45.0
✓ Super voyageCelebrity Beyond une croisière inoubliable tout le personnel, de la capitaine aux gens de service tous serviables et chacun avec le sourire. Un service hors pair. La qualité de la nourriture extraordinaire. Les activités et les spectacles étaient excellents. Kathleen.Version: 1.43.0
✓ ShowsShows were very ordinary the first week then they got better.Version: 1.20.3
✓ Overall good appOverall is a pretty good app! My main issue with app is that it is frustrating when you are looking at the calander days of sailing it only says “day 1, day 2… ect” it doesn’t actually give you the date (example: “November 22nd”) so when you are planning your trip you have to know what day each port it is and cross reference to the date. It is nice to be able to see various menus and events going on, and also nice you can use it as a room card!.Version: 1.48.1
✓ Birthdate entry cumbersomeIn the lookup for your cruise, it asks for birthdate but requires you to tap through every month of every year to get back to your birthdate, rather than allowing you to enter the date. Tapping through over 60 years of months is really cumbersome..Version: 1.48.1
✓ Reaction to timingAt the age of 76 the timing to get tests and confirmation of negative test as a lab type response is not in our control. We took the test are fully vaccinated and in good health but the state of Florida is way behind in processing results so we are being subject to a high level of stress. A poor way to embark on what was to be a pleasure trip as we have already invested thousands of dollars to ensure the experience. By the way I am retired executive Vice President of Arvida/ Disney corporation who lead there hospitality division. I look forward to hearing from you and obtaining assistance in reversing this situation. Thank you.Version: 1.28.2
✓ Immigration OfficerHad a death in the family and had to disembark on Monday. IO MJ. seemed to careless about our situation and only about the penalty fees. He did nothing but talked about the process. He never got personally involved to make sure we were helped. This included a promised ride to the airport that never showed up. We waited 45 minutes and finally had to flagged down a cab, which we had to pay for. I hope no one else has to experience this callous type of treatment. Needless to say, my wife and I are extremely disappointed..Version: 1.41.2
✓ Voyages de Rêve 🫶On ♥️ Celebrity Cruise !!! Ils ont le souci du détail , le service est hors-pair , toujours personnalisé et très professionnel… tous les passagers sont importants pour eux et ils ont à cœur le bien-être de chacun! Et que dire de la nourriture… « Excellente »partout on se régale :) C’est une expérience mémorable à chaque fois on en garde que de beaux et bons souvenirs !!! Merci beaucoup à tout le personnel de Celebrity et au plaisir de naviguer bientôt avec vous 🚢 Hélène et Luc Quebec/Canada.Version: 1.43.1
✓ Embarkation dayFirst time with Celebrity …Best boarding ever for any of our cruises (10) thank you.Version: 1.48.1
✓ DressThere needs to be an area on the app where the dress requirements for your cruise are outlined. Ie. are there formal nights? Are there Hawaiian nights? Etc.Version: 1.38.0
✓ Quick check inDown loaded app and booked the wife and I in very quickly. Simple to use and very straightforward. Just hope it works as well on the ship..Version: 1.40.1
✓ Not all ships!I’m booked on the Celebrity Eclipse but this ship and several others aren’t supported by the app. So, it looks cool, and it probably works well, but I wouldn’t know for sure. Why would you roll out an app that doesn’t cover your whole fleet, or at least announce the timeline for doing so? Not sure what we’ll do if it isn’t working by the time we sail, since in COVID times, I’d prefer to be as touch-free as possible..Version: 1.29.0
✓ WiFi NetworkI loved the cruise so much, it was so much fun ; from the drinks, food, and activities, to the 7pm comedy, singers, and actor shows, they were all fantastic. But a flaw in the internet network made me a little on edge. Basically what happened was: I was sitting in bed, recently woken up, and I went to text my family good morning (since they’re in other rooms), but my iMessage, was broken. It was like someone hacked my iCloud account and it wasn’t allowing me to text anything, not even a “hi”. So immediately I went into the other room, told my relatives, and almost as soon as I said “my iMessage isn’t working”, my brother said his iMessage wasn’t working too. Once I got home to fix it, it was Completely fine. I have no idea what happened, but be aware of the wifi network and connection issues..Version: 1.44.0
✓ SolariumCelebrity really does need to get a fairer system for getting a bed in the solarium. Perhaps 3 different blocks of time to give more people a chance? Some guests put stuff down and keep beds for whole day just returning occasionally. Notes on beds asking guests not to go that are not a deterrent. “System” is so unfair. Chatted with people who came to solarium at 4:30 a.m. to get best bed position then went back to bed. They finally returned to their reserved spot in solarium at 12:00 for a short while then leaving again. “It’s just what we do in case we decide we need bed” we were told. You must know this happens and still do nothing to make things fairer to all guests..Version: 1.42.0
✓ Wish you would put the dates…It’s fun to see our calendar of activities, but besides the information « Day 1 » it would be nice to see the date. Hard to remember what « Day 3 » is, much better if i could see also written « saturday 16 december. » Just a thought….Version: 1.48.1
✓ Zero issuesIt’s rare to buy anything these days and have no problems doing it. Buying this cruise has been completely hassle free. Appreciated..Version: 1.48.1
✓ OK Mostly but Needs WorkI’m on a Celebrity cruise right now and trying to use the app as much as possible. Checking onto the cruise I loaded our boarding passes into Apple Wallet as I knew we would not have internet access in the cruise terminal. However when I tried to show them they had disappeared. The scheduling of daily calendar items into my personal calendar works well until something changes. There is no notification of the change. I should be able add personal calendar items easily into the personal calendar. However I have found no way that I can. That would be really useful..Version: 1.36.1
✓ Cannot upload photos or find husbands express pass. Not at all user friendlyReally find this app very basic. It will not let me print my express pas or upload photo. It will not let me add my husbands details. Have tried phoning but have been told there are glitches.Version: 1.13.0
✓ Good. Could be better.We have used this app and found it very good for things like check in ahead of sailing. It is also good for scheduling some of your activities. It is lacking in a couple of simple ways that should be fixed. 1. There is no button to view your cruise itinerary on a day by day basis. 2. Along with above it should display the hours you are scheduled to either dock/depart of tendering hours. Lacking these, you have to return to other cruise documents to find this Information. Seems like it would be easy to add this feature..Version: 1.43.0
✓ A good startWe are so happy that Celebrity has an app now being tested! We have used the app every day to find things like our itinerary, menus, special events, and activities. Here are a few things I think might make it even better. - Correct and up-to-date information. Several times the menus have been incorrect and we noticed that when we changed time zones, the ship’s time on the app did not change until very late in the day. - It would be great if you could put a star or mark/highlight by certain activities or events that you were interested in attending. It would be a great way to keep track of your schedule and not forget/miss our on activities of interest. - I think you would have greater participation in usage of the app if you were able to message other people on board using the app. -It would be nice to add a notifications in the setup of the app so that we could select to be notified of things that we might be interested in (ie wine tasting, mixology class, dance lesson, etc.) Overall, it is a good start and we’re happy to see Celebrity working on this..Version: 1.8.2
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