4.5
4.53366 star

Total 53 Negative Reviews

Camera+: Pro Camera & Editor App Complaints & User Negative Comments 2024

Camera+: Pro Camera & Editor app received 53 complaints, negative comments and reviews by users. Have you ever had a bad experience using Camera+: Pro Camera & Editor? Can you share your negative thoughts about camera+: pro camera & editor?

Please wait! Camera+: Pro Camera & Editor Facebook comments loading...



Camera+: Pro Camera & Editor for Negative User Reviews

What’s happened?Bought camera+ a couple / few years ago for macro setting and editing - it was a one off charge - and loved it but today when opened app, the macro setting and editing options no longer work and it’s saying I now have to sign up for a subscription to use macro and other settings despite buying and using the app for a couple of years. No warning, no info provided, just demanding cash in app. Doesn’t appear to be anyone to contact. How can they say it’s a one off charge for the app which I paid years ago and then just disable features without warning so that I only notice when go to take photo - it’s the lack of notice and options. Don’t say it’s a one off charge and then withdraw product - how can I trust the new ‘lifetime charge’ is really for life? Not happy..Version: 23.4.1

Wasted upgradeI’ve been using Camera+ since it was first released. When I saw that a new version was available I was positive it had to be good. Bigger icon... same features with a slightly different looking GUI... but nothing new to my eye. What I use it mostly for is importing images to the light box and creating newly edited, updated versions of existing images. I’ll be damned if I can figure out how to get from selecting images to editing them. Very frustrating. Example; It seems the user can no longer select multiple images. So, I select one at a time and click the light box icon to port each image, one at a time, to the light box. But, here’s the frustrating bit; click “DONE” and it “Selects” a random image. Wait... doesn’t done mean “done”?? Shouldn’t “done” get me out if the selection process and back to the light box so I can edit? Nope. I have tried every button and, once in the selection screen... I can’t get out. Sometimes software developers go too far into making their programs “language free” to the point where their icons become an Easter-egg game off hint and peck. I deleted the app and am back to using the original version. So, my advice; not worth the upgrade price if you are an existing user..Version: 1.1.3

Purchased previously now they want a subscriptionI bought this. Now everywhere I look it’s asking for money. No thanks..Version: 23.4.1

Great app except...The Tint feature that lightens all areas in the promo video doesn’t exist and that is why I bought it. I have spent hours trying to turn it on :(.Version: 1.5.2

Great App, but having to pay for it again!For years, I’ve been using this App and told a number of friends and family to get it as well. I found in recent months, no matter how hard I tried and how many emails I sent, the App would not ‘Restore Purchases’. Then I looked online and found a number of people talking about this on some forum, and it seems there has been a dispute and therefore they are no longer honouring previous purchases. Which means if you want the premium features then you have to buy again, which I currently am paying for a monthly subscription, but I feel it is very unfair that is happening. Since the App itself is one of the best on the iPhone, it means it’s hard to not have it..Version: 23.4.4

Where are my picturesI was asked for an upgrade, like many softwares. There was no mention of my existing pictures being erased, they were, and absolutely no mention of monthly charges to use the functions on the phone. You want to charge for those items. Be clear so users of the app have ALL of the needed information. Why would the upgrade erase existing pictures on the app?!? I don’t know but it did. I have requested help retrieving the pictures but as this all just happened in the last couple of monites, while visiting Wrigley Field from Houston, I have not received a response. My guess is all the pictures I have taken in Chicago are lost forever. If I can retrieve them I will revise my F- review of the new app!!!!!! F- everyone!!!!!! Not for the function of the app because I no longer have access to take pictures in RAW or manually set the camera. Sure, there is a “free month” but I am sure there is a mountain of nonsense to cancel after the free month considering how the initial upgrade went. This nonsense should be illegal as far as I am concerned. Be open with what the upgrade entails, and don’t delete existing pictures. Let me be clear, until my pictures are recovered and given to me the app get an F-, only because I can’t think of a worse grade!!!!.Version: 22.1

DisgracefulI used this app for a few years. Having been so impressed with it I paid to get the pro version some time ago. Then one day it’s updated and a lot of features that were included when I paid for it have been taken from me. This is a terrible thing to do to loyal customers and is a sneaky and underhanded way of squeezing more money out of people. The people in charge of the app are clearly crooks and cannot be trusted not to do this again. There is no excuse for this. I will be switching to one of the other apps available and putting my money into them instead. There are a lot of apps every bit as good or better anyway..Version: 23.4.1

Crashes every time I try to edit a photo… crapEvery time.Version: 6.1.12

DON’T UPDATE IF YOU ALREADY HAVE THISI used the previous versions for several years having paid a one off payment. I updated the app to see what new features had need added. They have taken away all the functionality I originally paid for and now expect me to pay a further, much larger payment to regain it. A reputable company would have developed a separate PRO app and allowed their previous loyal customers to retain previous functionality, even on an unsupported basis. As a previous reviewer stated the restore option doesn’t work so maybe it is time to say goodbye to what had been a good app for existing owners..Version: 23.4.1

Manual Camera Does Not WorkThe ISO setting on the manual camera is greyed out for no apparent reason. The app is useless without this for my purposes of taking photos in a light box..Version: 22.3.6

Photo resolution lowThe photos imported are not full resolution in the preview windows and you can see the difference when zooming in. This makes it hard to properly tweak for sharpness. Please address..Version: 22.3.3

Save your money. No better than Camera+ version 1.If you already have Camera+ version 1, don't bother with this version "upgrade". The other reviewers who started this version adds little if any new functionality are correct. Version 2 adds a facelift and minor tweaks - hardly enough to qualify as a full version release. These should simply have been provided as version 1 updates. What are standard controls in competing camera apps are not even part of this version 2. Example: ProCamera does a far better job at everything Camera + 2 does including staying on the previously selected shooting mode, shoot video, scan bar codes, etc.. This is all despite the authors droning on about how version 2 is a complete rewrite from the ground up... blah, blah, blah. For those of us that have actually paid the money to buy the app, the rewrite isn't worth the money charged because it doesn't effectively beef up the app in any substantive or even visible way. Yes, they've thrown in some filters that were paid versions in version 1, but that's just not enough. Save your money for version 3 or but ProCamera instead. No regrets there. No, I'm not affiliated with any app developer. I just get vocal when app developers make a raft of statements their app doesn't live up to..Version: 1.1.2

Yes and noBuggy, choppy and I get the ‘send error report’ often. Camera + legacy is still my go to. Also, the portrait mode or function in camera +2 is hit and miss whereby the same mode in the camera + legacy works every time. This is on the iPhone 7 Plus so I suspect camera + 2 will work better once I’ve upgraded my phone later this year. Overall though, love the new layout in camera + 2..Version: 1.1.1

Same issues as previous app but now slowerBought the new app hoping that if they released an entirely new app, at cost, maybe they finally fixed the one feature that makes the app interesting which is shooting & editing in RAW. Unfortunately this app suffers from the exact same issue the previous one did, that of blurry unusable photos (this is post-patch that claims it was fixed) if you choose RAW (on iphoneX). Did multiple tests and it’s definitely an app issue as both the HEIF image are blurry when you turn on RAW, soon as you disable you get sharp photos. From my testing it looks to be a processing issue, which brings up the new issue with this app, that of being frustratingly slow! Moving between elements of the app, switching shooting modes, all are so slow and clunky it makes the app a pain to use. Having paid for both versions now, My take is it is not worth the money to 1.not get reliable use of he advanced features and 2. Slow down your shooting experience over the native iphone camera app..Version: 1.1

CameraUsed to be a good app... but alas not anymore.Version: 23.4.2

Y Gorau i Gyd o Hyd? / Still the best? Caveat Emptor!I'm a long term and enthusiastic user of this app. But I suddenly find I am prevented from saving images unless I upgrade at an unaffordable price - and it's a shocking change given that I purchased the app outright in good faith and did not buy into a subscription model. I understand that the developers need to fund their development and updates but a completely new funding model should be a stand-alone new purchase choice, or continued access to the pre-subscription model granted to existing purchasers. The upgrade version is offering a lifetime purchase option - what guarantee is there that in time it also won't also be overtaken by a new demand for cash? I see there is an app which purports to be a 'legacy' version (no response from the developers to my request for confirmation that this version is kosher) but it offers less capability than the version I already have and for which I'd be having to pay again. I have tried 'restoring' my original version of the app., but to no avail..Version: 23.4.1

!Ripped off!Update, so took the update and still no working restore option and radio silence from the developer So I have been using this app for years with multiple updates without issue! Then boom new developers take over and they want more money off me for something I have already paid a life time subscription for. Not sure what’s happened and can see numerous people in the same position. Radio silence from developers and zero sign of a fix! As others have stated seems the new developers are trying to scam more money from those who have already paid. Just want what I have paid for. Don’t bother downloading as a good app isn’t that good as the good features have all been switched off. Please get it sorted and give me what I have paid for..Version: 23.4.2

Why??Couple of years ago i already purchased and pay 7 $, then why again i have to pay again ?? i want my money back.Version: 23.4.2

No more proI had already paid for the camera+ pro but for some crazy reason it’s now taken away all of the pro camera settings like macro, Action, Raw and the like! As far as I was aware it was a one time payment so why do I no longer have access to them and it keeps asking me to upgrade to Pro version again???? I feel my moneys been taken and they are trying to charge me again. I would like some answers please!.Version: 23.4.1

Should upgrade for freeI purchased Camera+ before and am forced to migrate to a new app with a subscription model. Why couldn’t the old app be upgraded rather than pull more money out of my pocket?.Version: 23.0.4

One time purchase = zero ownershipBrought the app over a year ago and have been really enjoying it, but now the app has updated and it’s forgotten my purchase. I now either have to pay again (significantly more this time!) or go for the even more expensive subscription…. My original purchase has even disappeared from my App Store purchase history! What’s the point of paying for an app’s premium features when they can just take it back with no warning!!.Version: 23.4.2

Rug pulledI previously purchased, but opened today to find they now want a monthly subscription (which costs more than Photoshop Express)… nah..Version: 23.4.2

Amazing BUT 2 BIG Issues…The camera is amazing but beware of two big issues with no fix and only workarounds, if you check the other comments you will see… Black Screen on Start Up It’s common and the workaround I was given was to hold the app button which will then allow you to select take a photo… It’s a known issue but I wasn’t given a fix! NO PRO features when off grid - the bit you have paid for… So you pay for Pro, go on holiday and are no longer on WiFi or a mobile network and every Pro feature is locked - No Macro, No Slow Shutter, No portrait… etc! It’s so frustrating and had me resort to the native camera and try other apps whilst away in Morocco. The workaround this time is to wait for renewal because when I pay next time the issue will magically have vanished. I’ve had enough which is why I’m posting this and wouldn’t buy until these issues are fixed. 3 Stars are because its awesome when you have a network connection, but a complete let down when you don’t..Version: 23.2.4

Waste of moneyDoesn’t do anything the regular camera app can’t do. Delete.Version: 1.0.6

Another one on the subscription bandwagon...Version 22 just came up. Upon opening it, I was greeted by a screen showing the new features. At the end of that, it showed me something with a big button in the center (honestly, by that point I was just tapping "next" to get it over with). Then the Apple prompt for a subscription confirmation came up. I canceled that and cannot get that screen to show up again. The app thanks me for being a Pro and that's it. The app's description on the store doesn't mention anything about subscriptions, which is the standard for all apps that have it, so that means the subscription is a new thing with version 22 and the description hasn't been updated yet. At any rate, releasing a new update with this without providing clear information on what the subscription offers is a very bad move. It used to be a good app, but I honestly don't like whenever devs do this kind of thing. Rating 2 stars and will see what happens in the next few days..Version: 22

Suspicious need to be online.This app has historically been brilliant, but now when offline it fails to start repeatedly giving only a black screen. First time and subsequent times was when I had bad cell coverage, and was off WiFi. But essentially when completely offline it doesn’t start. I then checked settings to see what it was trying to do, and turned off its access to mobile network… why do you need access to the cellular network to work? Which despite what developers will tell you it DOES as I was prompted to allow access to cellular afterwards. What are you scraping from my device? Works on WiFi with on in flight mode, so just needs to be online - not at all suspicious..Version: 23.2.4

Taking my timeBeing very new to photography, and having maaaany photography apps on my phone, and not knowing how most of them work; I’ve decided to take my time with this one, making sure I know everything there is to know, so that I am able to get the best and most out of it; hence the 4* rating. So far?, I think that this has the potential to be a very good app, and I’m definitely going to try my best to get every last ounce of information and usage from it. Okay then. Having not used the app for some time, I seem to be experiencing some issues when trying to edit my photos in RAW. Some of the photos are okay to work on, but others are shutting down the app when trying to edit them. All of the photos have been taken in the same set-up, but for some unknown reasons the app keeps on shutting down. Could you please advise me on how this can be rectified. Thanks.Version: 23.2.4

Too slowA good app let down by its speed. Takes too long to open and the app overall seems sluggish; even on new phones. Otherwise solid feature set..Version: 22.2.2

Panorama fail?Have long enjoyed using camera+ so disappointed that despite the ‘bigger better does more’ sales pitch after buying the camera2+ vsn i immediately tried to edit a panorama photo (on iPhone7). It failed: photo just turned black. No warnings no nothing - just black. Had to revert image to original to recover. Probably a glitch or cannot handle panormas (just like the former + app) but needs to warn you & really if its that much more powerful why cant it handle panoramas ... ??.Version: 1.1.4

I don’t know what happenedIt is beautiful app but recently I am not able to take pictures of the moon at the night. It keeps jumping between clear and blurry picture on manual settings. It looks like the latest update has broke something with the camera ability to focus. I am using iPhone 14 Pro Max. If I could I would revert this app to older version..Version: 23

Bring back the old zoom!Having to select the lens/ magnification then zoom is a step backwards. I now hate this app..Version: 4.0.3

Out with the old, in with the newI paid the one time fee for the old Camera + app. Now that has gone “legacy” and now they have done a major upgrade and everyone that previously paid the the app would have to pay for a subscription fee. Not happy. You won’t be getting anymore money out of me..Version: 22.2.1

DisappointedI have used this app for years. Paid a lifetime subscription last year. Now app keeps asking me to restore but doesn’t restore so unable to use unless I pay a further fee. Have contacted them by email at least 6 times. Nobody has bothered to reply. Now trying to contact them via the App and it doesn’t work! Why am I not surprised? This app has always been the best but maybe it’s time to move on. I don’t mind paying for a service but paying a lifetime fee twice probably isn’t even legal! Hopefully someone will read this and reply accordingly..Version: 23.4.1

They have removed and paywalled features that were previously free.I've been a huge fan of camera+ since the original release and would buy any and all in-app purchases to support the company. Now they've removed all the features I've previously paid for and they request either a $50 up front payment or a $5 monthly subscription to access them again. Avoid at all costs and know that if you do pay the $50 upfront payment you take the risk of them removing access and paywalling it again later, they've done it once already.Version: 23.4.2

So much for customer loyaltyThis was one of the first apps I ever purchased, and I have purchased updates several times over the years. I’ve just opened up the app to discover that not only has it gone down the subscription path (which is in itself understandable), but all the features I have previously paid for (basically, editing *anything*) are no longer accessible to me, making this app just a waste of disk space now. I’m back off to Darkroom, which I’ve been using for a couple of years and am happy with. Thanks for nothing, Camera+. UPDATE 14 Dec 23: app just updated. Problems still not fixed..Version: 23.4.2

Long time customer first-time reviewI have been a long time user of Camera+ and +2 and think that they are great tools. Unfortunately, Camera+22 is frustrating and clunky. Don't misunderstand me, I can create the effects that I want, but where it used be quick and easy to use, it is now annoying, frustrating, and slow. For example, when I deselect a filter I am bounced back to beginning of all the filters and have to scroll back to where I was. Removing the scroll bar that allowed me to select the filter group that I wanted is a further annoyance. These are severe enough for me to look for a different editing program. As is, I cannot recommend your product..Version: 22.1

Very good app, shame about the companyAnother long term user having ‘gone pro’ who lost paid for features without warning, had contact ignored and then features restored without explanation or apology. As a camera app, it’s very good but the handling of the recent ‘update issues’ and lack of information has rather destroyed trust. I’ll stick with what I’ve got as long as my paid features are honoured but would be cautious about any further commitment because of the potential for a future unheralded policy change or update failure. The absence of any explanation of recent difficulties means it’s impossible to know whether it was a poorly thought out policy that was then rescinded or a mistake..Version: 23.4.4

Zoom issuesEvery time there’s an update to this app, I try the same thing again. I change the zoom while putting my fingers over each of my iPhone 13 Pro’s lenses. It only ever seems to use one lens, so the zoom just seems to be digital zoom. No matter what I do, it always zooms in and out with only one lens. Maybe next update….Version: 23.1.1

Purchased - now having to pay again????Thought the app was great - have had this app for years. But now my previous purchase doesn’t seem to count for anything - being asked to pay under a subscription model for features I previously could use. Not impressed. Surely this is against Apple’s ToS??? Not the only one not happy about this either by the looks..Version: 23.4.2

No full manualIt does not allow full manual control. You can’t change the aperture. Good thing it’s a free trial because they aren’t getting a cent of my money..Version: 22.1

Absolutely MortifiedI have used this app every day since I got it in 2016. Since then I have paid on two occasions for all the upgraded features offered, in the belief I would be able to keep using them indefinitely. When the app auto updated this week, I found that none of the features are now available to me. I can’t even save an unedited photo. I have tried to restore my purchase many times this week to no avail. Support tickets sent through the app have been ignored. The submit button for support tickets on the website does not work. How can you do this to a loyal customer who bought the upgraded versions in good faith? I can’t afford to pay £50 for something I have already bought and believed I had the right to use. As much as I love this app, as much as I have used it, I will not be forced to part with £50 to use it again. With a heavy heart, it’s time for me to end my seven-and-a-half year happy relationship with this app. I really am saddened that I have been treated in this way. Developers – are you listening?.Version: 23.4.1

SCAM ALERT :- lifetime purchase is fakeI paid for a one time licence in 2021 believing that I would be able to use this app indefinitely. Now in 2023 all the Pro features I paid for have been removed and I am expected to pay a hefty fee again for a further one time licence. This is clearly a scam. Please ignore the average rating for this app, this average rating is weighted by a large number of reviews placed before the pricing policy was changed. Please read the recent reviews which will confirm what I am stating..Version: 23.4.1

Impossible to contact supportImages upload as heic unless you go via the iPhone photos app to save as jpg. No way to get support as their contact form is non functional..Version: 23.4.1

Lost photosWhen I upgraded I lost the photos that were stored in the legacy app. User beware - this may not be a seamless upgrade..Version: 22.2.2

Smile shutter is poor qualityI bought this app because I was interested in the smile shutter option. Unfortunately I was disappointed... it does not recognise the smile effectively. I literally have to move my head 10 times in all directions while smiling in order to find my smile and then take a picture. By that time the moment I wanted to capture is gone. Such a shame. It is an otherwise great app..Version: 6.0.5

Slow shutter needs workBought this app mainly for low light work. Took two photos one after the other using the iPhone s night mode then camera+2 slow shutter mode. iPhone camera worked perfectly with sharp image and accurate exposure. Slow shutter using camera+2 app was very disappointing. Image more resembled a dark smudge. Shame as I paid lifetime fee and it’s a waste of time for me.Version: 23.0.3

Doesn’t save to my camera rollI loved the first version on Camera. I received it for free from Starbucks years ago. Now that I’m going to be starting a blog I wanted to try the Camera+2 so I could enhance my photos even better. I think it is easy to use just like the original version the problem I’m having is when I’m done editing it doesn’t load. I can’t figure out why. I would really like a refund because it just doesn’t work for me but I don’t know how to go about trying to get one. The problems I’m having with loading may be due to the fact that I’m using a iPhone SE. If I could actually load the pictures I edit I would give it 5 stars. The pictures are extremely easy to edit and the final product looks very good I just can’t get it save..Version: 4.6.5

Cannot contact Heavy Plumb Apps for support.I tried contacting Heavy Plumb Apps to ask them why they have placed the Pro features of the app behind a paywall, even for those users like me who had previously paid for the Pro version. The website has a contact page but having written a comment the ‘submit’ button does not work. Apple…. surely this is against the principles of the App Store. Users who have previously bought the Pro version of this app are being asked to buy a subscription to gain access to features they had previously paid for… and users are unable to contact the publisher to raise a grievance. Action needs to be taken..Version: 23.4.1

GimmickyIf I am shooting Raw, why do I have to safe in a different format as well? That makes no sense and takes up only space and slows down the complete process. And Raw format won’t import into Lightroom. It’s good for fooling around a bit but not serious..Version: 4.0.1

Poor value for money compared to other camera appsLike so many others, I was a loyal user of the paid for Pro version of Camera+2, but aggrieved when the app suddenly demanded substantially more money on monthly basis to access the functionality I had been using and had already paid for. Another frustration was it becoming almost unusable when out and about because the app keeps trying to connect to a server via mobile network before you can even use the camera, a process that randomly takes between around 30 seconds and many minutes on UK networks. This renders it practically useless and with the very expensive monthly subs demands, I have ditched this app in favour of halide or procamera once I have decided which to go with (both approximately half monthly cost compared to Camera+2 Pro). Such a pity, as this used to be a decent app :(.Version: 23.4.2

Prefer some of the functionality of the old versionNew version has some changes and not all for the better. For example, instead of creating an edited copy of the photo, it asks you to overwrite the original. It also is harder to add more photos. And editing menus are harder to navigate. I think I will uninstall and go back to the old version!!.Version: 22.3.2

Where’s the timer?Bad. Deleted..Version: 23.0.3

Can no longer useI originally bought this app back in 2018, and while I had my last phone (iPhone 12 Pro) I had no issues using it. Now I have an iPhone 15 pro I can now longer use any of the functions apart from basic auto. I can’t even use the macro mode. I’ve tried restoring my purchases which doesn’t work and I’ve tried contacting the author, Heavy Plumb Apps, who now own the app and their submit button on the website contact form doesn’t work. Does anybody know what to do about this?.Version: 23.4.1


🙂 Camera+: Pro Camera & Editor Positive Reviews
Is Camera+: Pro Camera & Editor not working?

Camera+: Pro Camera & Editor works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Camera+: Pro Camera & Editor.

⛔   Camera+: Pro Camera & Editor Problems
Applications with negative comments similar to Camera+: Pro Camera & Editor
BodyBMI 365 negative reviews, comments
BodyBMI 365 Negative ReviewsNerelle PorochHealth & Fitness2023-12-13
Ask A.I - Your Personal Helper negative reviews, comments
Ask A.I - Your Personal Helper Negative ReviewsDibash ChhetriProductivity2023-12-13
Bounzy Bombs negative reviews, comments
Bounzy Bombs Negative ReviewsYasir YaziciGames2023-12-13
ALA-eg negative reviews, comments
ALA-eg Negative ReviewsMohamed GhonaimEducation2023-12-13